Medical Center of Aurora

The Medical Center of Aurora

Medical Center of Aurora Contact Details

Medical Center of Aurora Reviews ( 250 )

  1. Everyone was very friendly and helpful. My nurse Sagee was great, always checking to see if I needed anything and explaining everything to me. Scale of 1-10, she gets a 10. Also Alicia and Betty in recovery were both awesome too. Alicia was …

  2. From check in to recovery & discharge – I was treated with respect, kindness, gentleness & professionalism. I was kept informed & they even texted my husband at every step, so he was aware of my health as well as where I was physically. …

  3. The staff and doctors were outstanding. Made me feel at ease. However I could not get my Prescriptions. When I went to my pharmacy they said who ever wrote it could not be used with my insurance. I had to wait until the next day, mind you I …

  4. I was scheduled for a MRI. The hospital staff was professional & gracious in greeting me & preparing me for the procedure. I’d give them a “5”. HOWEVER, the specialist who would prepare my pacemaker for the procedure was 2 1/2 hours late. …

  5. Staff friendly and patient with my father Herbert Baker. Explained procedure in a detailed calm manner. Rep for Abbott gracious enough to load app for pacemaker/defibrillator for my Dad. Great experience all around.

  6. I recently had a surgery at Medical Center of Aurora and could not be happier with the experience. Everything went smoothly, providers were excellent, and my family was well informed during the process while they waited in the parking lot …

  7. I experienced nothing but exceptional care here. From pre-registration to my final check out, everyone was very nice, respectful and knowledgeable in their specific job. It really made me feel safe & secure with the procedure I had done.

  8. Great people and place. All the workers were very nice courteous and professional. They walked me through everything step-by-step and even showed me where each needle would be placed and why. I’ve had 3 kids there and loved their professionalism and kindness every single time.

  9. Absolutely the best place and best hospital I’ve been to I felt unconditionally loved and cared for by every nurse I have never had such good care anywhere if I ever got hurt in the future I would want this place to be my number one place …

  10. Wow they tell us 1hr and 30 wait my husband pain level is at a 10 and 4 hrs later we get to go back. FRONT check in staff rude!! They didnt even have a chair in the room if the patient had a visitor with them. Not happy with this hospital at all we will not be going back. If your in need of help dont come to this place

  11. The worst experience of my life security accused me of being drunk when I blew a 0.0. Then he restrained me tied my arms behind my back tight I’m still sore they were smiling and laughing 8 people held me down and tied me to a bed

  12. Hi I would say the new building that they put together and are still working on looks amazing love it, customer service I would say excellent. Another then that I think they just need more better employees that are willing to work.

  13. As soon as I let them know I have been using drugs and becoming homeless, my treatment was minimal to say it lightly.. I was diagnosed with Covid, but had no such thing unless kidney stones are the one and only symptom of “Covid”. Kicked to …

  14. Horrible. The worst medical care in all my years, spec nursing staff. Rude, lazy. I am still on the fence re having certain people’s licensure in jeopardy.

  15. My wife was diagnosed with MS. This was a big shocker and has been overwhelming for both of us. The CNA have been great but the nurses did a poor job. Hardly checking on her. Taking an hour for her to use the restroom when she can barley …

  16. ALL of the staff at the center were very professional, kind and very personable. I have limited mobility and require the use of a cane and sometimes a wheelchair. Along with the gentle and caring manner used on me during the actual …

  17. This experience has been more than upsetting and continues to be. I have a Medical Power of Attorney and made it well known upon admission. No communication between hospital to known family member nor current psychiatrist from start to …

  18. Staff is always friendly, professional and efficient at the breast center, my experience of mammogram has been consistenly smooth and hassale free.

  19. Well my wallet was lost it took them a suspicious amount of time to find it, i still think one of their cleaning people tried to steal it but ended up getting caught with my wallet. Besides the wallet thing the doctors and nurses where great.

  20. One star is for the initial doctor at the emergency room, who took immediate action to get me a hospital bed. After that, I had a couple of good nurses, but honestly overall, it was a terrible experience. I spent 5 days in a room, and not …

  21. My emergency room visit was a disaster. I was sent to the ER by my PCP to receive IV antibiotics for a leg infection. After 4 hours, they gave me an oral antibiotic, which did nothing, and sent me out with instructions to see my PCP in …

  22. They are kind and thorough, but I’m frustrated that they asked me to arrive 20 minutes before my appointment and didn’t even call me back until 20 minutes after my appointment.

  23. it was the most horrible medical care I have ever received!! I came in by ambulance and was left in the ER for 8 HRS before getting a room for admission. I was miserable and laid there with severe back pain and was never even given a nurse …

  24. I came here and was being taken care of for Covid-19 and I had a good experience. I was on the Neuro Unit and my nurses Elizabeth and Kimberly were so good to me and the sweetest people ever! I hope everywhere I go I get nurses like them. …

  25. My stay was great. If I had any complaint, it would be the “timing” of receiving meds … I needed to request them close to the time of meds being available. However, it could take 30mins to finally get them and when you are talking about pain, that 30mins can be rather mean.

  26. Worst experience for a 1st time father, every shift passed 7pm nurses will group together and ignore patients needs.HORRIBLE HELP especially on the over night shift they said they’d check up on my wife every 2 hours after labor and haven’t …

  27. I’m sorry, the nurses in the psych ward are phenomenal, but even they admitted the doctors here don’t care. Something must be said about my abusive and negligent treatment. …

  28. I used to believe in this hospital. After the last two visits I do not. How do you not monitor heart and oxygen sat on a patient who is on 30 meds, is being given heavy pain killers and had a serious initially seeming systemic complaint. I …

  29. although all the personnel we encountered were very nice, we did not have a particularly good experience. We ended up in a different emergency room with another ambulance ride the next day. My husband was subsequently diagnosed with Covid 19 and ended up spending a few days in the hospital

  30. This was hands-down the smoothest, easiest visit I’ve had to make to the ER, I went in expecting the worst, but the staff are as friendly, courteous, and professional as can be. I was helped right away with no hassle and treated pretty much immediately. Thank you!!

  31. I had a very enjoyable experience with my procedure. The staff made me feel at ease before we started with the laughter and joking. I feel that laughter is the best medicine and they provided that even with my sister that was waiting on me to finish my procedure.

  32. Let me start with saying I appreciate all the worker’s at the MCA.
    Not sure what was going on but this was the 1st time I’ve ever thought of leaving even though I really needed to be seen. The wait in the walk in ER was 3 1/2 …

  33. The administrative staff here are excellent and the building is finally installing handicapped accessible doors actually work. The building design is poor in that the halls are extremely long and considering that many people are going to be …

  34. The caring personalities at this facility is A+. I had a few problems getting scheduled, but the nursing staff made up for any and all the frustration for the scheduling snafu.

  35. I received superb Care from Dr Lowman, PA Ron, Nurse Sophia and staff in the Emergency Department. They were very thorough in diagnosing my problem. After admission to the hospital I was promptly treated by Dr Patel and staff and able to be discharged the following evening. Always receive top notch care at Medical Center of Aurora.

  36. I had an outpatient procedure in the cardio department and the care I was given was exceptional. These guys really work as a team, and they seem truly happy with what they do. Special shout out to Sloan and Jardon.

  37. If i could give this place zero stars I would. I recently went in because I was having excruciating abdominal pain and was dismissed while trying to voice my concerns to at least do an ultrasound sound or some type of imaging because I knew …

  38. I appreciated Bonnie’s help with the “technology” part of the check-in process. I appreciated Sandy’s professional & courteous manner in administering the bone density scan, & in explaining the process. And I also appreciated Diane’s …

  39. The care I received (especially from all the Nurses) was Superb!
    However, what I don’t understand (and hopefully there were good reasons for it) is why it takes SO LONG, 1) to see a doctor, 2) to get a test done that was …

  40. Waiting times are just worse. Had to wait for Uber 3 hours to be seen but the lost annoying part was I came in before a lot of people but they were cared for before I was , when I asked , once nurse told me due to the urgency of the …

  41. Excellent service from the housekeeping and food service workers.CNA Berri is great. Caring doctors. Most of the nurses were very good. The room was nice. The food was ok…nice variety to choose from. Great lab and radiology staff. Would have no problem in recommending this hospital.

  42. As other former patients were in the same infusion room after our dismissal we all agreed it was better than a 5 star hotel and the staff were over the top of greatness. the food rivaled the best. We were all amazed at the level of care. …

  43. The staff took excellent care of my late wife while she was there. Sadly, her body would not respond as expected after thee-plus weeks of treatment and she was transferred to a hospice setting where she passed. May thanks to the staff in the Progressive Care unit.

  44. Very good experience! Very professional and kind. Explained what had to be done and took care that I was comfortable and understood what they were doing. They sewed up a large wound & I was never in pain. Can’t thank the Drs & nurses enough!

  45. I gave birth to my baby in this hospital, the nursing staff were beyond description. most of them were very keen, considerate, professional, doing their jobs with great spirits, very helpful through out my experience. but not all staff’s members are good, or keen towards me.

  46. I believe this survey is specifically referencing our ER visit, and it was terrible. The wait sign outside indicated 13 minutes, and 4 hours later we still had not been seen nor communicated to regarding status unless we asked. We …

  47. I had fasted for my procedure. Arrived on time to find out my Drs office had failed to schedule the procedure. The front staff immediately called to confirm my appointment, once confirmed, I was squeezed in and taken care of immediately. …

  48. Today this Hospital E.R is horrible and very unpleasant my wife sat for 5 hours with a possible clout related situation and they still had no empathy or knowledge on when she would receive care. They work as a team to push you off and not …

  49. I had such a wonderful set of people helping me. I had spine surgery. I had one nurse that went way beyond, i told her that everyone was real good but wanted her to know she was my top one. …

  50. All of the staff at the hospital are warm and friendly. They strive to make you comfortable, especially the people in Admissions and the technicians in X-ray. The Customer Care made it a very positive experience for me (the exact opposite of what I had experienced last December in Lab Corp—someone should check on them).

  51. Today is 4/5/2022 and I am writing this post concerning my husband. He went into the medical center of aurora hospital almost two months ago and was seen by the emergency doctors and was told that he has an infection. They registered him …

  52. Each year, women like me go to get our mammograms. It is not only stressful but so necessary. No one wants to find out they have breast cancer. The professionals at the Breast Care Center made me feel welcomed and comfortable and reassured …

  53. A few nice nurses and assistants. Cleaning staff impeccable. Food was average but usually lukewarm at best. Kyle was the only fully compassionate, giving, caring nurse I encountered that took personal interest in my well being, mental …

  54. No help. No other tests even though my white blood cells were up and kidneys not functioning right. Terrible bedside manors as well. I hate that your hospital is the closest to me

  55. Very attentive staff in the ER. When taken ti my room my nurse Olivia was right on all my needs. She was very caring and compassionate. I was called back 4 days after discharge to let me know I needed to come back. As my lab came back abnormal. Upon returning they were very attentive.

  56. I’ve been having my yearly mammograms here for a very long time, and plan to continue to do so. The scheduling and registration process is easy, all the staff super helpful and caring. The people who do the actual mammogram are …

  57. JAN ’22 visit was very good. Dr. Porterfield and team performed flawlessly.. Had ICD implanted,went very well Saw him next morning on rounds. Manufacturers rep. made adjustments in consultation . All is fine. Even the food was …

  58. Been here at this hospital for a week ( I was hit by a car ) the staff , nurses everyone that has helped me in here are the best very caring and professional. Much respect and love for them. Especially the cleaning crew in keeping the rooms and hospital clean and safe.

  59. From beggining to end I experienced what I would say was excellent treatment…from basic check-in to pre-op and post-operative care. Staff was pleasannt, caring and professional. It was a first class experience and I highly recommend Aurura Medical Center Surgery.

  60. Was left in the emergency room for over 12 hours before moving into a room. Wasn’t offered assistance getting into the emergency room while in a wheelchair either.

  61. If you care about your life please rethink before coming here especially if you want PROPER CARE or diagnosis. The state needs to investigate this hospital for standard of care and doctors for malpractice.

  62. I was very impressed on how organized they r!! The staff was very nice and thorough!!
    It was also nice to have a diagnosis!! Very positive experience!! I wasn’t expecting it!!👍 …

  63. I felt the doctor was less than sympathetic with my condition. He asked me what I wanted him to do. The nurse was supposed to give me food before I left. Kameron tried offering me peanut butter crackers and applesauce, but I have IBS so …

  64. Waited 5 hours in the ER for the doc to see me for all of 30 seconds and did absolutely nothing. He literally looked at my arm from across the room, never examined, ordered a sling, and left in a rush. I assume I was charged a ridiculous …

  65. I went in For a colonoscopy and was pleased with the front desk help. A very nice gentleman greeted me and my friend who gave me a ride. He had me check my insurance right away with another very pleasant woman. They took me to pre-op and …

  66. I came at around 2am due to a chronic skin condition that was flaring up in a really painful way. I was very nervous because it’s always a very embarrassing thing to have to deal with, but every single person we interacted with was so …

  67. I came in crying with chest pains and the nurse told me the longer I cry the longer I would wait and proceeded to get those who came in after me. Needless to say i continued crying because of the severity. Another nurse was coming to get …

  68. I was forced to come here from another hospital because of a shortage of ICU beds in the area. When I arrived in my room I was not even placed in the bed, given a call light or any communication. I had to call 3 times just for someone to …

  69. There was absolutely nothing wrong with my time there wish you could order breakfast a little earlier than 7 am just to get coffee but the nurses did scramble to get me coffee first thing in morning must have been only patient that drank it …

  70. Better care than uc health but so expensive you wish you just died instead. Unaffordable care even with in network coverage. Im stuck forced to ignore the bill or lose everything including food. Im not lazy either working 50 hours 7 days a week. What kind of scam was this…..

  71. I had surgery at the Medical Center of Aurora. I was scared. The staff was wonderful. Very compassionate. Wonderful care! I was in very capable hands.

  72. The doctors and nurses were nice and they were very efficient..
    Even though I was in excruciating pain… they made my experience as pleasant as could be under the circumstances

  73. My PA Maria was very professional and knowledgeable. Also, she spent the time to answer all my questions.
    Very happy with OCC both pre and post lower back surgery.

  74. The whole experience was very comfortable. Every single person was so friendly and professional and I totally trusted them. They made me feel safe and comfortable.

  75. My emergency wait time was not too bad, your staff was very courteous and professional, the only thing I would have to say is with all the new hospitals being built in the Denver area your hospital seems to be a little rundown

  76. I had a good stay at the med center of Aurora I was well taken care or and I was informed step by step when and how things were going to happen. All the staff were wonderful. Thank you med center of Aurora.

  77. After having my Surgery and still groggy from the anesthesia and in a lot of pain, I feel as if I was just rushed out of the recovery to go home. I really don’t know how long I was in the recovery room but I was still out of it and still in pain when they just pushed me along to go home.

  78. Everyone was good to me i did have one nurse i think i was getting on her nerves and i did break out in a rash between my legs i think it came from being wiped to hard from the nurse because i couldn’t get up or move after my surgery and maybe i had a reaction from the towels.

  79. I found the nursing staff treated me like a human being. They talked to me and not at me which is very refreshing. Some of the response time was sometimes longer but then just like everything else they are slightly short staffed. otherwise it was a great experience.

  80. Medical care was excellent, quickly brought bipolar condition under control for the first time in 20+ years. Only negative is the complete lack of activities and things to do for the patients — crafts, puzzles, access to a computer or …

  81. I was sent to Aurora medical Center from UCHealth urgent care because they didn’t like my EKG. I was seen in the emergency room within 20 minutes because of the EKG but spent 12 hours in the ER waiting for a bed in the cardiac unit. When I …

  82. The nurses took great care of me while I was there for my surgery. The doctors took great care of me as well. I enjoyed my stay there despite the circumstances.

  83. Somehow managed to screw-up my insurance billing even though they had taken a photocopy of my insurance card. Said they inadvertently tried to bill the wrong company. When they realized their mistake they refused to notify the other billing …

  84. What I have learned from my experience with this, and all HealthOne facilities are 2 things:
    1. Keep track of everything they do, with pictures if possible. I am being …

  85. My wife was taken into the e r. Security was very rude The officer must have hated his job. ER room was filthy. The floor looked like it was cleaned with a dirty mop. Most employees made it seem like the culture was to be rude. When I went …

  86. If you want to fell like your in a third world hospital this place is for you. I had triple by pass surgery was a successful. Everyone up til the post op was great, however after I woke up from the surgery till I left no personal hygiene …

  87. After a late start to the appointment, everything went smoothly. However, I never received a report regarding my biopsy, although I was told it would be ready within two working days. My primary care clinic never received the report either, nor did the specialist who ordered the biopsy. A full week has passed since the biopsy was done.

  88. I was taken by ambulance on 5/29/22 to the hospital seen in the emergency room by Dr. John Barrett. I was in observation room and was discharged on 5/30/22. Dr. Barrett ordered seizure medication due to the fact he saw me have A seizure …

  89. I’m currently in the emergency room for sacroiliac pain it is 12:34 am September 14th! I’ve been here since 9:30 pm or earlier! They didn’t put me in a emergency room but in a triage room! My male nurse is very rude! They didn’t give me a …

  90. I was super sick and called an ambulance to get there. When I got there they put me in a room with just a chair no bed. I ask multiple times for a warm blanket and nothing. The ambulance start an IV for fluids but they never hooked me …

  91. The individuals I came in contact with professional but this year the check in process was frustrating. I pre-registered prior to my appointment but it didn’t really save much time. It took longer than usual which was frustrating!

  92. I can’t say enough about how wonderful this Medical Center is. The radiology department is top notch. Megan and Debbie (I hope I have her name right) were incredible. Special thanks to technicians Stephanie and her partner for their …

  93. I recently had surgery at MCA. I received excellent care from the time I checked in to the post- operative recovery. The nursing staff was INCREDIBLE and helped me feel comfortable and safe. I cannot say enough good things about the care I received.

  94. I’ve had experience with Aurora Medical Center when my mother had a stay last year. That experience already had me at ease when preparing for my procedure. The staff, from check in to check out, are wonderful. Everyone involved introduced …

  95. I was well taken care of. Great details on communication. Everything introduced themselves, explained what they would be doing. Then asked if i had any questions. Never left alone. Always felt well-attended like family was taking care of …

  96. If I could give them negative stars, I would. My Grandfather has been extremely ill and was checked into the hospital. Throughout the course of his treatment, we have sent emails to the hospital regarding his poor care while in the hospital …

  97. Im thank full I made the ER visit before I felt like I wasn’t even going to make it to the ER. after triage scene me I felt like it wasn’t my time there triage is a blessing thank God

  98. This review is way over due. I was hospitalized March 2021 for Covid. I was very sick and was having such a hard time breathing. I went to the ER initially, which did take longer than I wanted, but I understood because of staffing and how …

  99. I had to stay for a little because I was having organ failure and had to be put in a coma. When I woke up. Everyone treated me with dignity. I was very weak. I am very thank full to everyone there.

  100. I first started in the ER and one of the nurses was really kind while the doctor that cut my chest was really rough and really rude. Didn’t give me a robe to cover up and spilled blood all over me.

  101. Pain was not managed well . Even after I expressed how bad it was . Don’t feel like the staff listens well to patients . They just go on about their duties . They are more interested in finishing their “ stuff” than they are in caring for …

  102. The staff is very helpful. The ambiance is very depressing. Always feeling of disappointment. Between the 50s decor and lack of some kind of music, this place needs a little bit of love.

  103. The ER experience the last 2 times were horrible. The staff is not only rude they all seem to get annoyed and dumb founded to any type of question when inquiring about anything. Next time no matter why I need to go to the ER. I will not return to this one.

  104. While the staff was friendly, many seemed undertrained. I have been on antibiotics for weeks after leaving because the person inserting my IV did such a poor job, leading to an untreated infection throughout my entire arm, about which they did nothing and discharged me without even cleaning the affected area.

  105. If I could leave no stars, I would. The way that this facility treated my family while we were nervously waiting for my 90 year old grandmother to get out of major surgery is ridiculous. I will never recommend this hospital to anyone. I can’t believe you could kick people out of a waiting area right before the surgery ends.

  106. This is always such a great experience! The staff is OVER THE TOP amazing, accommodating, friendly, helpful and generally enjoy their job. This shows in how great an experience they provide!

  107. The technician, Terri, was very kind and gentle with both the mammogram and bone density test. She took time to answer my concerns about the bone density prior tests and her knowledge very much put me at ease.

  108. The nurse was extremely comforting and helpful but the staff in the front waiting area was not very comforting or sympathetic to patients. They seemed annoyed and inconvenienced when asked for assistance.

  109. Seen promptly. I received continuous reminders via text or email to preregister. When I checked in I was thanked for preregistering so why so many automated reminders? …

  110. I received 5 star care during my entire visit. The medical staff was caring, friendly and professional. They kept me in the loop on everything which helped set my mind at ease.

  111. From the moment I was taken back to prep for surgery everyone was so kind and helpful. They helped ease any concerns, answered any questions and joked with me. I appreciated all of them

  112. ANOTHER mismanaged case by this facility this week. My friend was misdiagnosed given unnecessary medication then intubated before consulting with the family that was on site. Now he is stuck on the machine. Then they refuse to transfer the patient to a more competent facility major lawsuits coming their way…. Shutting this place down

  113. I recently had to go by ambulance to TMCA after a motorcycle accident. The staff did x-rays of my foot and knee, then did a CT-scan of my abdomen.
    The x-ray tech had to move my foot/knee in positions without support, due to the …

  114. I felt I got great care from the entire staff. I do however feel they are short staffed and on some occasions can not get to you as quickly as even they would like! …

  115. If you have to go into the hospital for open heart surgery, The Medical Center of Aurora is the place to go. Great treatment in their ICU, great food, nursing care was awesome, and Dr Shofnos and his team are the best!

  116. The people working were great, but I am VERY disappointed that they do not allow for followup ultrasound for people like me who need that most years. Instead of holding followup openings, i must worry for 2 months. Not cool.

  117. This hospital used to be my go-to for all my care needs. I ER the past few years it has become a dumping ground for patients from all over Aurora. The waiting room isn’t safe and is crowded. There weren’t enough available beds when I was …

  118. Exemplary care!!!! I am a nurse. I have had all of my experiences since giving birth in April of 2001 to my first daughter, to my blood clots in August 2022 and now my colonoscopy in Dec 2022! A great hospital!!

  119. Staff was always pleasant. There was usually a lag time between a call and someone to come to room. I attribute that to understaffing problems, inherent in todays environment. Room was kept clean. Staff was always inquiring into my comfort.

  120. ICU nurses Lora and Bethanie are 2 amazing nurses that made my stay so much better. The care I recieved from them was outstanding.
    Kuddos to them. They are truly a blessing to have on your staff.

  121. The nurse and doctor were very nice but were not able to give me the assistance that I needed. A prescription was called into the pharmacy that was closed and didnt reopen until 9am. It was medication was out of stock and needed right away. …

  122. I brought my wife to the ER and we were seen right away. Each person with whom we came in contact was great! They all took the time to treat her and answer questions along the way. …

  123. I went to this place because my chest and throat was hurting! I waited one hour before they called me inside the doctors small room. I stay there 15 minutes before they finally decide to check me out and that took 10 minutes for them to …

  124. Horrible experience!!! If you have an emergency don’t go here. I waited in the waiting room for 2.5 hours before someone finally got to me then set me in another waiting room for another hour. They had a nurse try to give me an IV in the …

  125. Every visit I have had at the breast center at 1444 S. Potomac St. has been excellent. From the welcoming smiles of Bany, Kelly, Lisa, and Tristen at the front desk to the compassion, kindness and professionalism of Heather my yearly mammogram was spectacular.

  126. I was in alot of pain, was put at easy within short time. Kidney stones aren’t fun! Everything was made alot easier after I met the doctor, & was told that the stones could be broken down with laser. Thanks for the help! Marvin

  127. Although I was triaged very quickly, the wait to get a bed was hours. Several people had been there over 4 hours. It was a zoo, just packed. At one point standing room only. The people who treated me were efficient, but over tired. Y’all need to hire more staff, they are clearly overworked.

  128. Great people, and great care. They also have procedures for anything you could imagine and (this part is totally wild) THEY FOLLOW THEIR OWN PROCEDURES to make sure they don’t miss or pass anything. =)
    Can not recommend high enough.

  129. The vast majority of my visits to TMCA are with Dr Heinz and his team at the Wound Care and Hyperbaric Medicine Center. My care there is always exemplary. My most recent encounters at the hospital were with imaging/Interventional Radiology …

  130. I had day procedure and from start to finish was treated awesome. Especially getting ready for surgery the nurses were so caring and professional. My extreme gratitude to everyone there!!

  131. We were very pleased with the care my wife received at your hospital. The diagnoses was quick, the operation successful, and the after care very professional. Thank you very much.

  132. Currently looking at a $36,000+ bill for a short visit to the ER for a cut “too small for stiches” (they used medical glue). Hoping that Financial Assistance will drastically lower the bill, but I believe a 1-star review is appropriate for …

  133. My husband was taken to Aurora Medical Center last Tuesday evening. He thought he was having a heart attack but it was a panic attack. The attending ER doctor was wonderful. However, my husband was given valium which apparently slowed up …

  134. I went in for a pain in my side and back. They gave me a CT scan and nothing came up. They said I might have a kidney stone. Well turns out I had COVID! They should’ve given me a Covid test but they didn’t. Sent me home like nothing. That’s why I don’t trust doctors. SMH!

  135. I had the pleasure of having Slara Denard as my assistant! She is so focused on taking care of her patient and making sure I was comfortable as well! What an amazing asset to your hospital! Sh went beyond the call of duty to ensure my …

  136. The surgery was amazing, Dr Pehler is amazing, as well as all the surgical nurses. I loved that Dr Pehler glcame down to see me both mornings o was in the hospital. …

  137. My husband was diagnosed with pneumonia. Dr, Barrett and Trinidad treated him! Both of them outstanding, compassion, caring and professional alongside with amazing nursing team!
    He got outstanding care!

  138. The care was great and the care givers were quite good. The wait times were a bit long. The PA Katie Kowalk gave good instructions of upcoming treatments. No complaints.

  139. Brought my stepdad to Centennial ER where they later transferred him to TMCA cardiac unit. I want to praise nurses Sophie & Tyler. However, I was a little put off by Monica, the case worker. She needs to soften up her approach, demeanor and sensitivity when talking to family, especially in front of the patient. ONE STAR for her!

  140. my experience at the medical center of aurora was top notch. the staff is professional,prompt, open and always very courteous. my overseeing attending physician was especially personable and helpful. i highly recommend the medical center of aurora.

  141. JB in pet scan radiology was the absolute best! His iv input was flawless, I take a blood thinner. No bruising, bleeding, or any sign that something was done.hes awesome and a keeper!!! GIVE THAT GUY A RAISE!!

  142. The worst experience ever most important I could have died from this vist unprofessional staff from the time I stepped into the door was greeted with a radical comment from the staff checking me in. Start out taking me to dirty room with …

  143. Don’t ever have a baby here. It took me close to 6 months to write this review, mostly due to the trauma. I gave birth on 4/7/22 via c section and it has made me never want to have kids again. 2 failed epidurals and the 3rd only partially …

  144. The worst hospital experience: I’ve ever had. 1.Nurses discussing patients information in the waiting area. 2.I was put into a waiting area with an IV hanging on a wheelchair. 3.Nurses had real smug attitudes towards people who are actually …

  145. I was in for a PET SCAN. Everyone who was involved from the minute I got there, was pleasant, helpful and professional. Thank you to everybody in the radiology department for making the process as smooth as it was. It’s appreciated.
    Thanks again.!

  146. Thank you doctor your #1 for dealing with very frightened people. What a wonderful, experienced team you had! ❤️ you guys. medical center of Aurora, from entering, to exciting everything was just perfect. I am always respected 💯. Awsome team. …

  147. The staff here was great! I had uncooperative veins so I got to meet a few more people than I normally would and every single one was kind and very apologetic for the multiple pokes. They made me feel at ease.

  148. We have been getting our Mammograms here for at least the last 5 or 6 years. I love this place. They are so warm and caring, and very efficient. My favorite part is the warm robes.

  149. The staff was extremely friendly and caring. I arrived early for my appointment, and they took the time to help me with paperwork and even got me in earlier due to an opening. Everyone was very efficient and wonderfully helpful.

  150. I had a medical emergency which landed me at the Media Center of Aurora. I was checked in quickly after going through security. I was still at the check in window when someone came around to get me in a room and address my situation …

  151. Let me just say that my bone marrow biopsy was the highlight of my week. Really. I’d schedule one for every other week or so like I do for my nails, hair, and facials. It was that good. First off, everybody, from the valets at the door, to …

  152. Once in the ER the people were great. However, I waited in the waiting room for hours with pain at 10+ with Kidney Stones. What happened to triage? This is totally unacceptable!!! I have always used The Medical Center of Aurora, but next time I will explore elsewhere.

  153. The almost two hour wait was not a good experience expecially since a woman with known COVID was directed to wait in the waiting room with the rest of us and coughed continuously and vigorously for an hour. But, the DOCTOR who provided me car was the most kind, knowledgeable, efficient provider I have seen in the past 10 years!

  154. Went for a mammogram. Everything went smoothly. They are very organized, professional, but still warm/kind. I was in and out in a very timely manner. Also, I appreciate the new 3D machine for more detail, accuracy and I didn’t have to hold my breath!

  155. First time coming and I was very impressed! It took awhile for what I need but I’m not complaining. The nurses and my Dr we’re very nice to me! I would recommend this hospital

  156. The registration was excellent. The people were friendly, efficient and professional. The nurse for the mammogram was not friendly but otherwise very professional and efficient. Friendship is not necessary for the task I appreciate that.

  157. Delightful, friendly receptionist; Professional and super nice MRI tech. I would have given 5 stars but machine broke down twice during my procedure. Otherwise, great experience.

  158. Every single person that I interacted with at The Medical Center Of Aurora was incredibly kind, professional, helpful, etc… I couldn’t think of a single thing they could’ve done, to make my stay any better. Top notch care! Would highly recommend.

  159. I am currently sitting in the waiting room in the ER. I have been here for 5 hours, and doesn’t look any closer to getting in. They take one person heck at a time to do single things before sending them back out to the waiting room. Intake …

  160. The ER staff was very informative and caring. The doctor and I were very surprised after the x-ray revealed,I had two broken ribs,due to coughing. Everyone I talked to treated me with respect and never doubted that I was in a large amount of pain.

  161. Editing 12/2022: The billing staff completely messed up the procedure codes and told me everything was approved when it wasn’t. I then got a letter of denial from my insurance company after having the procedure done. They also managed to …

  162. My visit was very disappointing. I saw a ? and a PA and was placed in another area to wait for someone to take me for a sonogram. where I was surrounded by 2 other people not wearing masks and both were coughing and hacking like crazy. The …

  163. The Medical Center of Aurora is the definition of the best patient care. All of the staff is amazing in their own way. Every question I have had has been answered and I trust the nurses and doctors completely because they truly care. …

  164. I had outpatient surgery on Wednesday 10/12/2022 and was transported by ambulance to the Medical Center that evening after passing out waiting for my first food in 24 hours. I was given a CAT scan and placed in a room awaiting the results. …

  165. I was treated with compassion and total professionalism. I did have one nurse that came in my room in the middle of the night to take blood and was abusive to the point of yanking my arm and then roughly jabbing my hand for the blood. …

  166. It was the best hospital experience I have ever had. From checking in to the pre care and post care, all of the staff was so professional, sweet and attentive. A week after my surgery I am doing great and I attribute a lot of that to the care they provided.

  167. My overall experience was very good. In particular I want to give special recognition to nurse Lebrie who was the best employee we had service from . Anne in surgery prep was very good and Kimberly Sexton providing pre-surgery information …

  168. MD and staff were great- but the wait for hardly anyone in the ER at 1 am was unnecessary. Got there at 1 and didn’t leave until 4 am and it was only a few patients in there. Also there was a ridiculous amount of police presence there just …

  169. I got a bone density test, it was fine. I wish the scheduler had let me know not to wear any metal so I could have kept my clothes on, it would have gone a lot faster and been more comfortable. She told me to wear an elastic waistband but didn’t clarify about anything else.

  170. I was taken there by ambulance with a head injury. After determining that I had a possible concussion, my blood pressure was normal and I received five staples in the back of my head, I was asked by the doctor if I had any questions and …

  171. Surgery center was amazing A+ however the hospital was hit and miss nurses weren’t helping me enough with pain management the day shift was great night shift was missing and they were 3 hours behind on my meds I didn’t appreciate that when …

  172. Front desk clerk was very very rude. Her tone of voice was not pleasant. She said I had to wear there mask, even though I brought my own which looks like the exact mask everyone else had on. I told her my Insurance has not changed. But …

  173. The staff was great for the most part, the channel lineup was not all the channels listed, food was ok, need to give patients access to psychologist to talk to if spending more than 5 days in, pet therapy would also help. This was a far …

  174. Everyone was friendly and pleasant. The technician who did the mammogram was very gentle, patient, friendly and thorough. Right after changing, I was a little lost – not sure where to wait or what to do next. That would be my only negative feedback.

  175. The doctors were real professional and courtesy. The whole staff was really nice and asked me if I needed anything. The nurses would come in at least 30 minutes to check and see how I was doning and if I needed anything. I would recommend everybody to come to the medical center in Aurora. They will definitely take care of you.

  176. When it comes to hospital stays, nurses are key. And this places rocks it. Nurses Rachael & Shelby. The nursing assistants… forgot night nurses..Marjorie so nice. But they were all great. Surgery was very smooth. This hospital is under rated!

  177. I was in the ICU with pneumonia for a week last week. I had the wonderful experience of having Annika, Tom and Sarah as my nurses. I have never met more loving and caring individuals at Aurora South. They saved my life in more ways than one …

  178. I have driven past the Medical Center of
    Aurora several times, and noticed a sign outside telling the waiting time for the emergency department, and quite often it is low. I believe this to be true. I …

  179. ER…. Waiting to be seen is awful. They have the smallest waiting room and do not require masks. We had an injury vs. illness, and that waiting room was full of Covid and Flu. There are no masks on these patients. I asked if we could wait …

  180. I went in to the ER for high blood pressure. Everyone who worked there was very nice and was Genuinely concerned about how I was feeling. However my ER nurse Bret was PHENOMENAL. I have bad anxiety and panic attacks and he had me …

  181. Everyone there at the hospital was top notch especially Cecilia, one of my day time nurses. She was so kind and would make sure I was comfortable. Also, my AC was broken and it got fairly war and the floor Director made sure it was fixed as …

  182. The entire staff from admissions, Doctor’s,nursing, kitchen and cleaning staff have all been above board. Everyone here do not have to try to be nice cause it comes naturally for the entire staff. You should be extremely proud to have such a fantastic staff and big much love to everyone working here you are all very special in my life.

  183. From registration to departure it was like clock work. All the nursing staff was very attentive and very efficient trying very hard to keep me from pain as much as possible. When i woke up from anesthesia I had to stay for over an hour …

  184. I went in for a CT of my bladder. I was so nervous because I have small veins, and had to get an IV. The staff in Radiology was absolutely amazing.!!! Was very gentle and when she couldn’t get it she didn’t keep trying. She got someone who could use the machine to find my veins, and it was over. They are the best!!

  185. Staff was pleasant and knowledgeable. Food was good considering it’s hospital food and not a 5 star restaurant. The hospital could use some work on pain management, I was awake almost all night with pain and the ability to sleep after …

  186. Had lower back surgery (L5-S1), spent one night for observation. These folks are pros. Friendly and understanding, always sought my comfort. They know what they are doing on the technical side and the nurses were always happy to explain to …

  187. I just delivered my first child at this hospital and had a wonderful experience. The entire staff was excellent. All of the nurses were super friendly and accommodating. The hospital experience exceeded my expectations and I would …

  188. Visit was fine, staff was very professional. The procedure was explained in detail and they checked often to see if I had any question. The technician that inserted the IV needle did an excellent joy! My appointment was at 10:30am but it …

  189. The care from my doctor and his staff and the pre-op Matt and Alex was wonderful. The nurses the night of the surgery were wonderful too since I was so nauseated and throwing up. After that, I don’t know if it’s because they were really …

  190. It was horrible. Nurses were with holding my pain medication every 5-6 hours or more at a time. One of you male nurses Patrick hurt me no apology and said would be back with pain meds never came back. I threw 4 nurses out of my room. If …

  191. I went to the ER about 9:00AM on a Tuesday, I waited about a half an hour before being seen, which is not a bad wait time. Everybody was so nice and patient. After I arrived it did get busy and I was there for about 4 hours, I was …

  192. Horrible experience here. I was referred to the ER by an urgent care for suspected appendicitis. I was in the ER for five hours before receiving a CAT scan and being rushed for emergency surgery because my appendix had ruptured. …

  193. Once again, I had a very positive experience at this facility. My interactions with everyone were pleasant and professional. This is a clean and calming location to what can be a tense and uncomfortable exam, but all here do their very …

  194. Location was easy to find. Good parking. Office was easy to find and the receptionist was a very friendly, personable lady that quickly got my needed information, calmed my nerves and related about being alumni of the same college. …

  195. I think most women are nervous. However the staff is so gracious, warm,compassionate,caring and encouraging. Thank you for supporting me through my anxieties and getting this done. I will encourage other women.

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Location

1501 S Potomac St, Aurora, CO 80012

Medical Center of Aurora reviews