Medicus Urgent Care is a walk-in clinic along the I-81 corridor in Dunmore, PA. Since opening in 2009, Medicus has grown from a small facility … See more
I’m thinking most of these comments weren’t due to medicus. I’ve been going here for awhile, staff has always been nice and courteous. Covid brought on a lot of crazies.
Worst service ever. Doctors take an oath to help people when they are sick but this place is not interested on symptoms. Only interested in how they get paid.
The last 2 times I went there, they closed early. Their posted closing hours on these days were 6 pm. One time they closed at 5:30 and turned away a patient (I luckily made it in time) and yesterday I got there at 5:15 and they were already closed.
I was in thier for a drug screen for employment and it has been 3 weeks now and my employer still hasnt gotten it back like how long do i have to wait to get a job just for them to look at my drug screen and say its negative like i needed …
Don’t show up at 7:32 with a sick child. The web site and door say closes at 8:00. Call at 7:33 and they tell you to read the fine print on the door. Which I looked for and couldn’t find
Fast friendly Professional Service went over every detail and every possibility with follow up and felt like I was talking to a human being rather than a prestigious intitle doctor. Thank you P.A. paradise!
Best urgent care I have ever gone to the staff and drs are really taking care of their patients waiting wasn’t even a problem their office manager was so nice and asked if you were taken care of only urgent care I’ll ever go to
Their were 6 to 8 nurses all standing around doing nothing, but they have time for a coffee run. Also a nurse answers the phone to answer a patients question and after she hung up she tells the other nurse that people are stupid. So glad I won’t be coming here again. Terrible service.
was scheduled for 3 and didn’t get in a room til quarter to 5 for a corona test, nurse was extremely disrespectful and rude and didn’t even do the test the proper way. waste of money and time.
Words can not express what a wonderful place this is. We have had to use it many times. The doctors and PA’s are very thorough and nice. The facility is very clean. I have used it for myself and small children.
Rude front office staff, third time I tried seeing a doctor with an emergency…but every time due to staff behavior I changed my mind and drove 15 miles to redi care Taylor. …
Refused to provide my 8 year old service because mom, who im not with for almost 7 years had a bill. Not my problem to handle moms finances. Terrible and disgusting.
The wait is entirely too long when they bring you back in room to wait for the doctor. A hour and a half wait is way to long. They have tv’s in the room but when you have small children the wait is very tiresome.
The worst in every way . I was treated horrible from the time I walked in .Rude staff person .3 hour wait finally saw the doctor I think she was off a little .she seemed a little zoned out .l don’t know but after all the rude careless …
They turned me away at the door at 5:30, on a day that it was posted to close at 6pm. My 3 year old was in my arms in the frigid cold crying and needing to see a doctor for an ear infection. All business and no compassion- very disappointed.
I Was unsure if my child needed stitches so I brought her here. I thought it would be quicker than the emergency room. I waited 3 hours for her to have her wound glued.
Went in at 9am was seen quickly even though all rooms were full ..dr Albert was very friendly and very perky .went into detail of my visit and scripts were called right in by the time I went down the road to rite aid I only had to weight 5 min for pharmacy to get them.together
Staff was completely and utterly rude. No consideration for a patient hobbling in 15 minutes before their posted closing time. The three despicable heifers at the front desk rudely turned away someone in need… just because they needed to fly off on their broomsticks exactly at 7.
I’ve been going there since 2010.. I must have been there a dozen times …
Always had top notch care.. I really appreciate the staff..twice foe DOT physical. . …
In 2021, I went here for an abdomen problem, because their website says their x-ray looks for abdomen problems, but they told me that is wrong and it will be removed. Sadly, it is still on their website.
My family physician directed me to the emergency room for care. I went to Medicus and was seen and treated for 1/3 of the cost of going to the emergency room. They have two providers on site at all times. Very helpful and professional.
Alll the staff members are courteous,friendly, outgoing, and knowledgeable. The PA’s are compassionate, attentive, and go out their way to make you feel at ease. So kind and make you feel at ease no matter what your medical problem. This is one of the best Urgent care facitilies.
Yes Dr. Donna Eget is an excellent doctor. She is only there in the early hours so get there early. Otherwise you get Dr. Jean Marie Meholchick. Snob, nasty, judgmental. I wouldn’t trust her diagnosis as she judges people and discriminates …
Dont visit this office with sick child having high temperature, First they took all the insurance details in the name of registration and they made us to wait around 55 min in lobby, around 56th min a physician arrived and told us your kid …
Garbage service I went for a time sensitive urine test for my new job at 6:05pm and was told that they stop doing drug tests at 6. Open till 8 only do drug screening till 6. No warning of this once not from the company that sent no not from …
Wait time wasn’t bad considering I was the only person in the waiting room… Doctor called me “dude,” peeked in my ears and exactly 2 seconds in throat before saying “Looks like you got a sinus THING going on.” Basic antibiotic script, even though professionals are not recommending antibodies just for hell of it anymore.
Sliced my finger badly. I ended up needing stitches. The waiting room was full when I got there and they got everybody taken care of quickly. Very professional/Clean/Friendly place to go. 100% recommend to go here as long as your not having a heart attack.
Arrived at Medicus and there were four people in front of me. Four patients came out of the back and none went in. The receptionist was on the her phone the whole time on what I can only assume was a personal phone call. Terrible
Went there with my daughter today and although we waited a short time, it was worth the wait because the care we got from Dr. Eget was significantly better than the care we get from our pediatrician’s office. She took the time to be with us and answersd all my questions. I will definitely be going back.
Girl at front desk can’t handle her job. It took just under an hour to sign in and then she says have a seat someone will be with you shortly. Terrible place to come but they do most pre-employment screenings so they dont care how long you have to wait. The place is terriable and unprofessional.
This organization told me they accept my insurance. I received a $300 bill and had to pay it because they do not accept my insurance. I delivered a form to be filled out that asked for information regarding the diagnosis and amount paid. …
I took my 10 year old daughter there at 6:30 on a Friday night for a sports injury. She was seen immediately for xrays and a diagnosis. The staff was kind and patient with her, and while Medicus closes at 7:00 they took care of my daughter and other patients until well after 7:30. I have had nothing but positive experiences there.
You can’t have more than 1 problem. They actually said to pick what is bothering me more and they would diagnose that thing only. But they will add a Covid test to any problem you have just to charge you.
Been there several times for poison ivy, tick removal, sprained ankle, and some flu like symptoms. The 1 time there was a long wait but the 30 minute “long wait” is ok for me because emergency rooms are longer and WAY more expensive. Plus all the doctors that I have seen are friendly and professional.
I have been there a couple times. First was a good visit, the second not as much. The front office staff was good. The doctor I saw the second time acted like he didn’t want to be there and rushed me through. Gave me medicine that was …
Excellent and cost effective option to the emergency room at the hospital. Exam from PA (Heather) was thorough and concise. Clear and personalized post-visit instructions were provided. Staff called in prescriptions and they were ready …
“There is a one hour wait.”
2 hours later: “come on in, should be about 30 minutes.” Still waiting 45 minutes later. Should also mention this is for an 89 year old lady to get a COVID …
Picked up a deer tick fishing on a Saturday and my doctor’s office is closed on weekends. The medical staff here is excellent. I say with six people in the waiting room before me, I had the tick removed, prescription in hand and out the door within twenty minutes. Keep up the fantastic work staff.
Was there earlier today for horrible back pain. Turned out I have a virus. Staff was very polite and Dr was thorough and treated me well. Everything ran smoothly from check in to check out.
Excellent care; excellent service; they even followed up the next day with a phone call to see if we had any difficulties or questions or need for any further assistance. The facilities are clean ; they made sure everything was explained in detail and never rushed us. Just a great medical facility with excellent care.
Amazing staff. Dr. Kate and her staff had us all laughing including my 5yr son during his emergency stitches. Very clean. Timely. And stitches look wonderful. Very impressed!
Worse place to go for urgent care. Please don’t go to this place. You will be sent very high bill. The billing department is very rude and even if you are couple of days late for payment, they will charge you extra fee. There are other urgent care, which has much better care than this one.
This urgent care facility has the most uncaring individuals for a staff. I called to ask if I needed an appointment at about 6pm and they told me no and to just call when I got in the parking lot. They were a long drive but they’re that …
I spoke to staff one week ago on getting covid testing. They stated they were booked and to call next week because they only schedule week per week.i called twice because of another question and I asked again and was still told call sunday …
Went there with walking pneumonia a few years ago. Didn’t receive treatment only a smoking lecture…3 times over. No, I shouldn’t smoke but I would like to be treated. I can’t breathe. I can’t talk. I got upset and left. Went back today …
The nurse at the counter was absolutely no help at all. Without even checking first, she stated that they do not take our insurance. No suggestions and terrible customer service overall.
Everyone was very professional, very clean facility. Steven, the PA I saw, was very nice and knowledgeable. In and out in about 50 minutes, although it was a Sunday morning so your experience may vary. Overall, great experience, would return if necessary.
Dr. Paradise was SO helpful, personable, kind, and you could see that she cares and treats her patients like individuals. I have been dealing with terrible sinus issues for years and she suggested different solutions than any other doctors I’ve been to. She actually listened and valued my input. Thank you so much, Dr. Paradise!!
I am a regular patient at medicus urgent care, once a month I go there for regular treatment, and I love it. My doctor is kind and friendly, she never appears to be in a rush, she always has the time to listen to me and I get a great vibe …
The few times I’ve been here I had to wait over 2 HOURS to be seen! 2 times ago the Doctor finally walked in and said “Why don’t you show me that rash?” …I didn’t have a rash. She had to go out and didn’t come back for 30 mins. This past …
I normally have no problem at this place but lately the waits are excruciating. The triage nurse sees you quickly but the wait to see a provider takes forever. I wouldn’t mind if they just came in and gave a quick update, “hey it’s going …
Rude, unprofessional staff.. I don’t know her name, but as I was attempting to check in another nurse came out of the back and loudly and rudely announced that they wouldn’t be able to treat me, at all – even if I paid out of pocket, …
this is where I go when I don’t go to my regular doctor. I have been here about 5 times in the last several years. I am writing this review because there are none. The medical staff here is excellent. I personally have never experienced …
Dr Albert is amazing! I have been sick for 2 weeks and went to the er and got misdiagnosed and he actually took the time and sat with me, did research on my symptoms and listened to me about my health history. He talked to me like a doctor …
My experience overall wasn’t terrible. I spent most of my time waiting in the exam room. I tested negative for the flu but the doctor pushed for a prescription of xofluza. During check-in I told the receptionist that the address on my …
They make up prices as they go, over charge after not explaining any of the prices before hand. The bill says one price, the office says another price. Seems like a scam. Taking advantage of working people that need to go back to work. I will never visit a Medicus location ever. RIP off, dishonest, and dirty.
This place is very shady. They call themselves Urgent Care but then bill as specialists. This is a lie and now it needs to be disputed because some person above it trying to get more money out of people and lying about what they are for coding purposes. This will also go to social media because this is wrong.
I went in and the double masked receptionist told me to sign in. I sat there for about an hour with about 20 others that all seemed to be getting covid tests until I was called to the desk and asked for my ID and insurance card. They dont …
Amazing service at my first visit ! Although I did wait awhile outside to be called in I completely understand and appreciate that they are following protocols due to Covid. I was treated fairly and seen in a timely manner and in according …
Went 12:27pm on Wednesday December 8th. The women at the front desk was so unbelievably rude. I walked up to the desk explained why I was there and she goes yeah well we don’t accept your insurance bye. I believe in any business she should’ve been a lot nicer.
My grandson went there today with terrible asthma. I call them first since he don’t have medical insurance they told me over the phone the visit will be 150.00 when he got there the lady told him they have to do 3 covid test on him and …
I would give zero stars if I could. My daughter who is a minor was just turned away for service because she did not have a claim number from an auto accident that occurred last night. No one bothered to help her by telling her she could pay …
Took my 86 year old Mother there to check out her mouth instead of taking her to the hospital. Afraid with covid. Got her in the office was told thrush on her tongue was just food. Ok that is not bad enough the Dr left the room came back …
I received excellent care at Medicus Urgent Care. I didn’t realize that I arrived right as they were closing but they took me in and treated me quickly. I was in pain due to a piece of glass lodged in my heel. I couldn’t get it out on my …
The doctors here are great.
The waiting room is always busy but once you get in an exam room, the doctors are kind and caring individuals. Steven the PA is a great medical provider, and I …
Went here because my pcp blew me off PA Steve listens, offers options with no pressure, is considerate and easy to speak to. The nurses and receptionists were awesome and I got there early but little wait time. The best experience I’ve had with a provider in a long time.
Refused to see me when I was clearly in pain, said they do not take patient’s for teeth issues although I have been going here for years for different things and never really had any issues. The nurse at the front desk was extremely rude …
Was sick for 2 weeks with a cold and on April 9, 2022, I knew it was a bad sinus infection or pneumonia because I felt terrible. Called Medicus at 1:50 pm and was told that they were closing at 2:00 pm but if I could get there in 5 minutes …
The Medicus Urgent Care has VERY limited in their treatment of children. My husband took my daughter in and waited an 1.5hr. After being brought back, the RN took her vitals and then the doctor came in. In the 1 minute interaction, the …
Medicus Urgent Care is the best urgent care in our area. I bring my whole family to be seen here including my 3 and 1 year old daughters. I have only had positive experiences here.
I have never had a negative experience at this Urgent Care. The staff is kind and caring. The wait time is not long at all. So glad I can come here when I am in a crunch!
The doctor I saw was fabulous! She treated me and told me to return in a few days for follow up care which I did. I was informed that I would not be charged a second copay. I returned, was in and out in 5minutes. There was NOTHING that had …
I’ve had good experiences here with medical treatment of my family, this is our go-to urgent care. I just wish the some of the nurses didn’t have crazy long fake nails, not sure how that is permissible in a hospital setting with the concern …
Very disappointed…we’re new to the area and my 5yo daughter developed a cold that was turning into a bronchitis. I called in advance my health insurance and they sent me a list of facilities that are “in network” providers. Medicus is on …
Excellent care every time I go here! Staff at all levels are the best! They take the time to understand your symptoms and explain the diagnosis and treatment plan. Very knowledgeable and they all really care about you! Thank you Medicus!
I’ve had nothing but positive experiences at Medicus. I’ve been to other urgent care facilities and Medicus is by far the best. The doctors and staff are spectacular! This is my go to urgent care for our entire family. Special shout out to …
WARNING: This review is long but truthful. My husband was sent here for a work related injury on his head. The story he told me when he came home was unbelievable. He was made to fill out paperwork while holding a paper towel. After waiting …
I have never had a bad experience going to Medicus Urgent Care. Quite honestly, I prefer taking my daughter her over the pediatrician. The PA and Dr here is always very thorough and polite. They are wonderful and we never feel rushed. They …
I’m thinking most of these comments weren’t due to medicus. I’ve been going here for awhile, staff has always been nice and courteous. Covid brought on a lot of crazies.
Exceptional people and service
Good
well taken care of
excellent work:)
Very pleasant staff, wait time is ridiculous.
Great staff, good service, and friendly environment.
Quick, friendly, clean
Had to wait such a long time for a doctor to come see me.
Extremely rude and they lock the doors way before 5:30
Long waits and rude staff.
YOU ARE BETTER OFF SUFFERING THAN GOING HERE COMPLETELY USELESS
Great staff willing to listen and helpful!
Very good doctor, nice fast service.
went for pre-employment physical and was very pleased with Dr. Pollino
I received excellent care during my visit. Impressive.
Staff are friendly, inviting and competent. Mitch is top notch.
The staff very friendly, and very short wait, Dr.s thier caring and very good 😊 …
Had an appointment at 330, and walk ins are checked in and served before me! Place is a waste of time…
Great place, excellent service. Dr Eget is very professional and is a great person to deal with.
Little wait time, Friendly staff and Very clean. We will definitely be going back!
This place is very clean, the staff and most importantly Dr. Jean Marie Meholchick was wonderful! She really cares!
I was impressed. The staff was competent and professional, a positive experience. I would recommend them. Was seen by Dr. Eget. Most impressive.
Quick and friendly staff!
Says open til 6pm, but 5:40pm doors locked & “sorry, it says 6 but we close at 5:30p”
How can a walk-in facility require an appointment and refuse you treatment?
They always take care of me and there very nice and caring urgent .
I love the Hispanic women behind the counter. She clearly loves her job & makes a place like this just easy to go & wait to be called back.
Worst service ever. Doctors take an oath to help people when they are sick but this place is not interested on symptoms. Only interested in how they get paid.
Love being called ‘kiddo’ by the physician here who wasted my time. I’m a 30 year old woman.
The last 2 times I went there, they closed early. Their posted closing hours on these days were 6 pm. One time they closed at 5:30 and turned away a patient (I luckily made it in time) and yesterday I got there at 5:15 and they were already closed.
Best doctor n staff ever!!!! I have never in my life had such a good aptmnt!!! the staff was so friendly and the doctor was so informative!!!!
Great staff…Doctor Albert listened to my symptoms and explained his treatment plan. Couldn’t ask for better treatment…Marlene was.a wonderful nurse.
I was in thier for a drug screen for employment and it has been 3 weeks now and my employer still hasnt gotten it back like how long do i have to wait to get a job just for them to look at my drug screen and say its negative like i needed …
Don’t show up at 7:32 with a sick child. The web site and door say closes at 8:00. Call at 7:33 and they tell you to read the fine print on the door. Which I looked for and couldn’t find
Fast friendly Professional Service went over every detail and every possibility with follow up and felt like I was talking to a human being rather than a prestigious intitle doctor. Thank you P.A. paradise!
Best urgent care I have ever gone to the staff and drs are really taking care of their patients waiting wasn’t even a problem their office manager was so nice and asked if you were taken care of only urgent care I’ll ever go to
Their were 6 to 8 nurses all standing around doing nothing, but they have time for a coffee run. Also a nurse answers the phone to answer a patients question and after she hung up she tells the other nurse that people are stupid. So glad I won’t be coming here again. Terrible service.
was scheduled for 3 and didn’t get in a room til quarter to 5 for a corona test, nurse was extremely disrespectful and rude and didn’t even do the test the proper way. waste of money and time.
Words can not express what a wonderful place this is. We have had to use it many times. The doctors and PA’s are very thorough and nice. The facility is very clean. I have used it for myself and small children.
Rude front office staff, third time I tried seeing a doctor with an emergency…but every time due to staff behavior I changed my mind and drove 15 miles to redi care Taylor. …
Refused to provide my 8 year old service because mom, who im not with for almost 7 years had a bill. Not my problem to handle moms finances. Terrible and disgusting.
The wait is entirely too long when they bring you back in room to wait for the doctor. A hour and a half wait is way to long. They have tv’s in the room but when you have small children the wait is very tiresome.
Professional care with minimal wait time. Would definitely reccomend.
The worst in every way . I was treated horrible from the time I walked in .Rude staff person .3 hour wait finally saw the doctor I think she was off a little .she seemed a little zoned out .l don’t know but after all the rude careless …
Made an appointment at 830… waited over an hour past appointment time. The female dr. Was very polite and helpful though once we did see her.
They turned me away at the door at 5:30, on a day that it was posted to close at 6pm. My 3 year old was in my arms in the frigid cold crying and needing to see a doctor for an ear infection. All business and no compassion- very disappointed.
I Was unsure if my child needed stitches so I brought her here. I thought it would be quicker than the emergency room. I waited 3 hours for her to have her wound glued.
They are very professional and kind, taking their time to help and treat each symptom.
Went in at 9am was seen quickly even though all rooms were full ..dr Albert was very friendly and very perky .went into detail of my visit and scripts were called right in by the time I went down the road to rite aid I only had to weight 5 min for pharmacy to get them.together
Staff was completely and utterly rude. No consideration for a patient hobbling in 15 minutes before their posted closing time. The three despicable heifers at the front desk rudely turned away someone in need… just because they needed to fly off on their broomsticks exactly at 7.
I’ve been going there since 2010.. I must have been there a dozen times …
Always had top notch care.. I really appreciate the staff..twice foe DOT physical. . …
In 2021, I went here for an abdomen problem, because their website says their x-ray looks for abdomen problems, but they told me that is wrong and it will be removed. Sadly, it is still on their website.
My family physician directed me to the emergency room for care. I went to Medicus and was seen and treated for 1/3 of the cost of going to the emergency room. They have two providers on site at all times. Very helpful and professional.
Alll the staff members are courteous,friendly, outgoing, and knowledgeable. The PA’s are compassionate, attentive, and go out their way to make you feel at ease. So kind and make you feel at ease no matter what your medical problem. This is one of the best Urgent care facitilies.
Yes Dr. Donna Eget is an excellent doctor. She is only there in the early hours so get there early. Otherwise you get Dr. Jean Marie Meholchick. Snob, nasty, judgmental. I wouldn’t trust her diagnosis as she judges people and discriminates …
Dont visit this office with sick child having high temperature, First they took all the insurance details in the name of registration and they made us to wait around 55 min in lobby, around 56th min a physician arrived and told us your kid …
Garbage service I went for a time sensitive urine test for my new job at 6:05pm and was told that they stop doing drug tests at 6. Open till 8 only do drug screening till 6. No warning of this once not from the company that sent no not from …
Wait time wasn’t bad considering I was the only person in the waiting room… Doctor called me “dude,” peeked in my ears and exactly 2 seconds in throat before saying “Looks like you got a sinus THING going on.” Basic antibiotic script, even though professionals are not recommending antibodies just for hell of it anymore.
Sliced my finger badly. I ended up needing stitches. The waiting room was full when I got there and they got everybody taken care of quickly. Very professional/Clean/Friendly place to go. 100% recommend to go here as long as your not having a heart attack.
Arrived at Medicus and there were four people in front of me. Four patients came out of the back and none went in. The receptionist was on the her phone the whole time on what I can only assume was a personal phone call. Terrible
Went there with my daughter today and although we waited a short time, it was worth the wait because the care we got from Dr. Eget was significantly better than the care we get from our pediatrician’s office. She took the time to be with us and answersd all my questions. I will definitely be going back.
Girl at front desk can’t handle her job. It took just under an hour to sign in and then she says have a seat someone will be with you shortly. Terrible place to come but they do most pre-employment screenings so they dont care how long you have to wait. The place is terriable and unprofessional.
This organization told me they accept my insurance. I received a $300 bill and had to pay it because they do not accept my insurance. I delivered a form to be filled out that asked for information regarding the diagnosis and amount paid. …
I took my 10 year old daughter there at 6:30 on a Friday night for a sports injury. She was seen immediately for xrays and a diagnosis. The staff was kind and patient with her, and while Medicus closes at 7:00 they took care of my daughter and other patients until well after 7:30. I have had nothing but positive experiences there.
You can’t have more than 1 problem. They actually said to pick what is bothering me more and they would diagnose that thing only. But they will add a Covid test to any problem you have just to charge you.
Been there several times for poison ivy, tick removal, sprained ankle, and some flu like symptoms. The 1 time there was a long wait but the 30 minute “long wait” is ok for me because emergency rooms are longer and WAY more expensive. Plus all the doctors that I have seen are friendly and professional.
I have been there a couple times. First was a good visit, the second not as much. The front office staff was good. The doctor I saw the second time acted like he didn’t want to be there and rushed me through. Gave me medicine that was …
Excellent and cost effective option to the emergency room at the hospital. Exam from PA (Heather) was thorough and concise. Clear and personalized post-visit instructions were provided. Staff called in prescriptions and they were ready …
“There is a one hour wait.”
2 hours later: “come on in, should be about 30 minutes.” Still waiting 45 minutes later. Should also mention this is for an 89 year old lady to get a COVID …
Picked up a deer tick fishing on a Saturday and my doctor’s office is closed on weekends. The medical staff here is excellent. I say with six people in the waiting room before me, I had the tick removed, prescription in hand and out the door within twenty minutes. Keep up the fantastic work staff.
Was there earlier today for horrible back pain. Turned out I have a virus. Staff was very polite and Dr was thorough and treated me well. Everything ran smoothly from check in to check out.
Excellent care; excellent service; they even followed up the next day with a phone call to see if we had any difficulties or questions or need for any further assistance. The facilities are clean ; they made sure everything was explained in detail and never rushed us. Just a great medical facility with excellent care.
Amazing staff. Dr. Kate and her staff had us all laughing including my 5yr son during his emergency stitches. Very clean. Timely. And stitches look wonderful. Very impressed!
Worse place to go for urgent care. Please don’t go to this place. You will be sent very high bill. The billing department is very rude and even if you are couple of days late for payment, they will charge you extra fee. There are other urgent care, which has much better care than this one.
This urgent care facility has the most uncaring individuals for a staff. I called to ask if I needed an appointment at about 6pm and they told me no and to just call when I got in the parking lot. They were a long drive but they’re that …
I spoke to staff one week ago on getting covid testing. They stated they were booked and to call next week because they only schedule week per week.i called twice because of another question and I asked again and was still told call sunday …
Went there with walking pneumonia a few years ago. Didn’t receive treatment only a smoking lecture…3 times over. No, I shouldn’t smoke but I would like to be treated. I can’t breathe. I can’t talk. I got upset and left. Went back today …
The nurse at the counter was absolutely no help at all. Without even checking first, she stated that they do not take our insurance. No suggestions and terrible customer service overall.
Everyone was very professional, very clean facility. Steven, the PA I saw, was very nice and knowledgeable. In and out in about 50 minutes, although it was a Sunday morning so your experience may vary. Overall, great experience, would return if necessary.
Dr. Paradise was SO helpful, personable, kind, and you could see that she cares and treats her patients like individuals. I have been dealing with terrible sinus issues for years and she suggested different solutions than any other doctors I’ve been to. She actually listened and valued my input. Thank you so much, Dr. Paradise!!
I am a regular patient at medicus urgent care, once a month I go there for regular treatment, and I love it. My doctor is kind and friendly, she never appears to be in a rush, she always has the time to listen to me and I get a great vibe …
The few times I’ve been here I had to wait over 2 HOURS to be seen! 2 times ago the Doctor finally walked in and said “Why don’t you show me that rash?” …I didn’t have a rash. She had to go out and didn’t come back for 30 mins. This past …
I normally have no problem at this place but lately the waits are excruciating. The triage nurse sees you quickly but the wait to see a provider takes forever. I wouldn’t mind if they just came in and gave a quick update, “hey it’s going …
Rude, unprofessional staff.. I don’t know her name, but as I was attempting to check in another nurse came out of the back and loudly and rudely announced that they wouldn’t be able to treat me, at all – even if I paid out of pocket, …
this is where I go when I don’t go to my regular doctor. I have been here about 5 times in the last several years. I am writing this review because there are none. The medical staff here is excellent. I personally have never experienced …
Dr Albert is amazing! I have been sick for 2 weeks and went to the er and got misdiagnosed and he actually took the time and sat with me, did research on my symptoms and listened to me about my health history. He talked to me like a doctor …
Professional, hard working, and dedicated staff! Go above and beyond for their patients. Highly recommend!
My experience overall wasn’t terrible. I spent most of my time waiting in the exam room. I tested negative for the flu but the doctor pushed for a prescription of xofluza. During check-in I told the receptionist that the address on my …
Very nice place with good care and they’re very accommodating .
They make up prices as they go, over charge after not explaining any of the prices before hand. The bill says one price, the office says another price. Seems like a scam. Taking advantage of working people that need to go back to work. I will never visit a Medicus location ever. RIP off, dishonest, and dirty.
This place is very shady. They call themselves Urgent Care but then bill as specialists. This is a lie and now it needs to be disputed because some person above it trying to get more money out of people and lying about what they are for coding purposes. This will also go to social media because this is wrong.
I went in and the double masked receptionist told me to sign in. I sat there for about an hour with about 20 others that all seemed to be getting covid tests until I was called to the desk and asked for my ID and insurance card. They dont …
Amazing service at my first visit ! Although I did wait awhile outside to be called in I completely understand and appreciate that they are following protocols due to Covid. I was treated fairly and seen in a timely manner and in according …
Went 12:27pm on Wednesday December 8th. The women at the front desk was so unbelievably rude. I walked up to the desk explained why I was there and she goes yeah well we don’t accept your insurance bye. I believe in any business she should’ve been a lot nicer.
My grandson went there today with terrible asthma. I call them first since he don’t have medical insurance they told me over the phone the visit will be 150.00 when he got there the lady told him they have to do 3 covid test on him and …
I would give zero stars if I could. My daughter who is a minor was just turned away for service because she did not have a claim number from an auto accident that occurred last night. No one bothered to help her by telling her she could pay …
Took my 86 year old Mother there to check out her mouth instead of taking her to the hospital. Afraid with covid. Got her in the office was told thrush on her tongue was just food. Ok that is not bad enough the Dr left the room came back …
I received excellent care at Medicus Urgent Care. I didn’t realize that I arrived right as they were closing but they took me in and treated me quickly. I was in pain due to a piece of glass lodged in my heel. I couldn’t get it out on my …
The doctors here are great.
The waiting room is always busy but once you get in an exam room, the doctors are kind and caring individuals. Steven the PA is a great medical provider, and I …
Went here because my pcp blew me off PA Steve listens, offers options with no pressure, is considerate and easy to speak to. The nurses and receptionists were awesome and I got there early but little wait time. The best experience I’ve had with a provider in a long time.
Refused to see me when I was clearly in pain, said they do not take patient’s for teeth issues although I have been going here for years for different things and never really had any issues. The nurse at the front desk was extremely rude …
Was sick for 2 weeks with a cold and on April 9, 2022, I knew it was a bad sinus infection or pneumonia because I felt terrible. Called Medicus at 1:50 pm and was told that they were closing at 2:00 pm but if I could get there in 5 minutes …
The Medicus Urgent Care has VERY limited in their treatment of children. My husband took my daughter in and waited an 1.5hr. After being brought back, the RN took her vitals and then the doctor came in. In the 1 minute interaction, the …
Medicus Urgent Care is the best urgent care in our area. I bring my whole family to be seen here including my 3 and 1 year old daughters. I have only had positive experiences here.
I have never had a negative experience at this Urgent Care. The staff is kind and caring. The wait time is not long at all. So glad I can come here when I am in a crunch!
The doctor I saw was fabulous! She treated me and told me to return in a few days for follow up care which I did. I was informed that I would not be charged a second copay. I returned, was in and out in 5minutes. There was NOTHING that had …
I’ve had good experiences here with medical treatment of my family, this is our go-to urgent care. I just wish the some of the nurses didn’t have crazy long fake nails, not sure how that is permissible in a hospital setting with the concern …
Would leave Zero stars if I could.
I was here on June 30 for an finger infection, and, without needing to get to …
Very disappointed…we’re new to the area and my 5yo daughter developed a cold that was turning into a bronchitis. I called in advance my health insurance and they sent me a list of facilities that are “in network” providers. Medicus is on …
Excellent care every time I go here! Staff at all levels are the best! They take the time to understand your symptoms and explain the diagnosis and treatment plan. Very knowledgeable and they all really care about you! Thank you Medicus!
I’ve had nothing but positive experiences at Medicus. I’ve been to other urgent care facilities and Medicus is by far the best. The doctors and staff are spectacular! This is my go to urgent care for our entire family. Special shout out to …
WARNING: This review is long but truthful. My husband was sent here for a work related injury on his head. The story he told me when he came home was unbelievable. He was made to fill out paperwork while holding a paper towel. After waiting …
I have never had a bad experience going to Medicus Urgent Care. Quite honestly, I prefer taking my daughter her over the pediatrician. The PA and Dr here is always very thorough and polite. They are wonderful and we never feel rushed. They …