MedNow UrgentCare (OK)

Xpress Wellness Urgent Care - Broken Arrow

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MedNow UrgentCare (OK) Contact Details

MedNow UrgentCare (OK) Reviews ( 250 )

  1. THIS PLACE IS DANGEROUS AND NEWS OUTLETS AND THE CDC NEEDS TO KNOW THEY ARE LETTING PEOPLE WITH COVID SYMPTOMS INSIDE THE BUILDING TO BE TESTED ALONG WITH PEOPLE WHO ARE THERE FOR OTHER REASONS AND ARE AT RISK. HOW THIS PLACE IS ABLE TO STAY OPEN IS BEYOND ME. MANY LAWSUITS ON THE WAY I’M SURE.

  2. Nice staff, nice Dr’s, tolerate children very well & listen to my concerns & yesterday I was and and out in about 35 min total. Thank you for you’re help.

  3. The MedNow is the place I go to every time I need anything checked out. The staff is always friendly and very helpful. This place is definitely a place I recommend for other people.

  4. Both times my husband and I have been too this place we have been treated with the utmost respect and the doctor is always very nice and very knowledgeable and I am just happy that we found this doctor for my husband

  5. I been here for a hour to do a drug test for a new hire job…when i arrived there was 2 ppl in the waiting room now there is 11 and they are calling other ppl back before me. The staff is rude.

  6. Professional, friendly, knowledgeable, willing to listen, provided good recommendations, and was through! Thank you for caring about your patients from start to finish!!!

  7. Very clean facility, very friendly staff. The wait seemed a little long but that’s to be expected will definitely utilize their online check-in

  8. Every time I’ve gone to Med Now, They Help me in one visit, they get to the problem and give you a solution! They are also extremely fair in cost! So glad they are there! I Trust them!

  9. I was very impressed with this facility. They were fast and efficient. They were also very accepting of my 2 year old coming in with me!! Thank you for your help MedNOW!!

  10. Dont ever come here the service is so slow, every time I come here I’m waiting for at least an hour and then they bring me to a room where I wait even longer and it’s honestly just a waste of time. Go somewhere else because this is not the place!

  11. If you are hurt on the job and sent here you will get a bias diagnosis favoring your employer, not you. It is CRITICAL to consult with an attorney about your Workers’ Compensation rights. MedNow diagnosed me with strained muscles the day …

  12. Help me with everything needed and went above and beyond truly if something didn’t work right they’d go and get a new one so they know everything that happens is super fast I came in at 5:15pm as a walk in and still managed to leave before 7pm

  13. Doctors are inept and rush you in and out without doing a proper exam. Office manager, Linda does not return calls and hangs up on you if you ask to many questions or try to voice your concerns. SAVE YOUR MONEY. DO NOT GO HERE.

  14. BEING TOTALLY HONEST AND STRAIGHT FORWARD I’ve visited this Clinic various times and have had mixed feelings about it regarding the Professionalism towards me and other members of my family, just visited this facility for workers comp …

  15. Had my DOT physical done at med now.The staff were very friendly and made me feel very comfortable.The wait time was short and the physical was very professional

  16. Never in my life have I ever felt so mislead & misinformed; I took my 2 year old son to this “MedNow” for a rash that has caused some swelling to his eyelids. I wasn’t sure if he has allergies or just an allergic reaction, as I’m explaining …

  17. We were given the wrong information by Gina therefore we had to come back and waste more time waiting to get in and had we been given the correct information to begin with we could’ve done it the first time we were in.Kimberly explain the process very well.

  18. Most of the staff are great! There are one or two providers that I don’t care for, but all things considered, Med Now is a great urgent care!

  19. I scheduled an appointment ahead of time online and only had to wait shortly before being called back. The staff are friendly and efficient and the visit was quick.

  20. The staff was very friendly and the doctor who saw my son and I was very friendly and very helpful. I will definitely use this place again if need be in the future.

  21. I went in later in the evening as a walk-in so I expected to wait, but the office staff and nurses were very thoughtful and helpful and kept me updated on the wait. I appreciate the later hours, made it very convenient.

  22. I will NEVER come here again. They saved my credit card on file without my permission and then charged it without informing me AND never even sent me a bill so I could know what I was getting charged for…very unprofessional

  23. I absolutely love this clinic. Not only are they polite and have fast service they actually see you in person and make sure they address all of your concerns.

  24. I sat at Walmart for 35 minutes waiting for my prescription to be called in. It was well after MedNow closed. I finally left without my prescription being called in. I will have to wait until tomorrow to see if they called it in yet. Argggg.

  25. Went in JUST to do a pre employement drug screen and ended up sitting and waiting an hour and a half…I KEPT watching My folder get picked over, if it wasn’t for a good job I would have left, 5 people whose folders came in after mine were …

  26. Great!! Dr. Steele made ya feel very comfortable leaving knowing the symptoms we were dealing with were normal and going above and beyond to explain things to us. Dr. Steele is the best!!

  27. As a safety manager, having MedNow close to the facility for convenience is one thing but the care is excellent. I trust the staff at MedNow Tulsa Hills with my employees just like I do my family and in fact, I have used them myself.

  28. Every time I have been there, the staff has always been so nice and welcoming. I would definitely recommended this facility over all the others. And the little light skin at the front desk is refreshing as well 😉

  29. went yesterday and got told they stopped taking anyone after 6:30pm so I showed up at 4pm the next day and got told they only do appointment, so instead of trying to figure out if I have covid they kept giving me the loop, don’t recommend!!!

  30. Over the past year I’ve had the misfortune to need some medical attention, both time involving stitches – three visits in all. I went to a different facility every time because the medical “professionals” I encountered in every instance …

  31. Bailey at the front desk was super sweet and helpful in checking me in and helping me sign up for the mednow advantage plan… over all was the best urgent care ive ever been to, the whole staff is sweet and welcoming

  32. Visiting from out of state. Made an appointment online. Great receptionist. Took my insurance no problem. Caring, thoughtful and thorough doctor visit. Very impressed.

  33. Always quick. Rarely a long line. I’ve never gotten bad advice and it’s nearby my neighborhood. It’s our go to spot for sudden medical needs that we don’t take to our regular doctor

  34. Fast sign in and was called in in no time. Nice nurse, great doctor, Dr. Cody. Went in for sinus infection and felt better by the end of the night. Highly recommend.

  35. I will not be going back to this place. The Dr I saw had me crying by the time I returned to my car. I stopped him after him being in the room for 5 minutes. The way he was speaking to me was completely uncalled for. I would recommend anyone to go to a different urgent care clinic. PERIOD

  36. My daughter had an ear infection and we went to this clinic to get an antibiotics prescription since it was the weekend and the pediatricians office was closed. We waited for more than 2 hours to see the doctor and then after the doctor had …

  37. The ladies in the front office are a riot. Everyone here’s very friendly.. Being the typical “I never go the doctor” guy, the level of sun burn I walked in with may exceed the norm, the looks/reactions were pretty funny.

  38. I’m from oregon and I’m new to Oklahoma I ended up having to come here and everyone was so nice and helpful the drs and I were laughing the whole time and I really really felt so much better about it and will always come back here. I …

  39. This visit was not as pleasant. Was left waiting in room for an hour with no one coming back to check on us, letting us know we were not forgotten. When I went to ask about it, Dr was rude in way he barked that it very busy. My grandson was …

  40. I’ve been here a few time now and every time is a pleasant experience. Very clean and organized. The doctors and staff have always been very helpful and friendly.

  41. They got me in within a reasonable amount of time on a Sat. Not so much like hospital E.R’s. My eyes are important to me, I felt they cared about my vision as well. In and out in a reasonable amount of time.

  42. We have been here for about an hour and a half waiting on a sports physical. We there was only 1 person in front of us. When I asked they said they had emergencies come in but yet no other people are here. I’m sitting here listening to them pick lunch this place is the worst.

  43. Online scheduling is very easy and I was in and out of my appointment in 30 minutes. The doctor prescribed medicines which seem to have worked well. Very satisfied.

  44. This office has the friendliest staff! They genuinely care about the patients and I wasn’t even able to feel the shot they gave me! Kudos because I do not like shots or anything to do with needles.

  45. All of the staff at the BA MedNow were extremely professional, personable, and informative. Was in and out relatively quick and they helped me get control of symptoms quickly which I especially appreciated.

  46. The Native American lady working the front desk was so rude to me during my visit. If you do not like customer service find a different profession!!

  47. Always super friendly and sweet at the front desk and the doctors are thorough and treat you like you belong in there in their care. Usually don’t have to wait long and very clean environment.

  48. Still waiting my Appointment was supposed to be at 12:18 I don’t know how you possibly are supposed to be a express care if you can’t keep your Appointments at the exact time this is Sad how poorly organized Also I recommend going to Medwise Urgent care they are probably more organized and better staffed

  49. Just spent an hour at MedNow in BA waiting for them to check me in. They finally call me to the front desk and tell me my copay and then proceed to tell me that I’ll owe 20% of the entire visit at the end. I’ve used this facility before …

  50. Terrible wait. Will not return. I checked in and three people who checked in after us were seen before us and on their large screen in waiting room they all indicated walk ins not online appointments and I have two disabled boys in …

  51. Doctor was great, and because I could book an appointment online I just showed up 10 minutes before and was out in 30 minutes. They also offer in house insurance because I just started a new job, this was awesome.

  52. Besides the nearly 2 hour wait at a time of day when they had almost no patients, Mednow failed to send my completed physical exam form to my work insurance program, which nearly cost me hundreds of dollars. A month and a half after my …

  53. My kids stepmom referred us to Mednow BA because she is impressed with their services and the staff. She is very involved in her and my kids well being and is very educated in regards to care rendered to our children. She trusts this office…and I’m here checking it out.

  54. EDIT: a couple was sitting across from me, coughing all over and not wearing masks, they were there for Covid tests. They were called back and nothing was cleaned or sanitized before other people came in and sat in the same chairs. …

  55. I came in and as soon I told them I smoked pot they immediately told me I had Cannabinoid hyperemesis syndrome (CHS) and gave me anti nausea pills and told me in 3 days it will go away if I stop smoking. Definitely was a moral judgement …

  56. Waited over an hour, had another hour listed as the wait time. Went in to use the restroom and wasnt even greeted for several minutes. Ended up just canceling. Would never go there again. Horrible.

  57. Wait time was excessive given the appointment time I was given and was texted that it would be the right time to come but I’ve seen this doctor before and she’s very efficient.

  58. Earlier this morning i made a APPT online for my child to be seen this afternoon. Well i recived a text letting me know its time to head to my childs appt ONLY TO WAIT ANOTHER HR! I’ve watch two people go in front of me! Once i confronted …

  59. Quick service but did not feel rushed. Took care of my needs in a timely and efficient manner. Will use again if I ever need urgent care while visiting Broken Arrow and will recommend to everyone I know.

  60. Dana helped me and my daughter tonight. She showed compassion, listened intently to our needs, and effectively treated our symptoms. It was also nice having a woman on staff! Thanks again!

  61. Horrible. I took my son in 11/11/19 since he was sent home from school with a fever. First off the entire staff seemed cranky. They tested him for the flu which came back negative and didn’t do much else, said “he just has some virus crud” …

  62. 3 Hours for a DOT Physical. Asked up front about a DHS form I needed signed off on. Instead of finding out up front for me, they waited til I had waited 3 hours and paid them to tell me that I will now have to go get a second physical …

  63. I loved my experience here!! It is unfortunate that I cannot remember the doctors name that I saw but she was amazing! She really took my complaints seriously and met me where I was as a patient. She helped give me resources that were not …

  64. The staff are great and very nice! My daughter saw Dr. Hill and he was awesome! Caring and funny but took our concerns seriously and addressed everything and explained to us so we understood…great dr!!

  65. This was my very first visit to any urgent care in broken arrow and I absolutely enjoyed myself! They made my visit so comfortable and easy! Very pleased with the friendly staff and Dr. Cody was very nice! Thank you so much for experience!

  66. Such an awful experience. The receptionist was rude. After being called back I was in a room for over an hour before seeing the provider. At one point the provider came in and looked at me confused and said sorry wrong room then walked back …

  67. Had an 8 o’clock appointment for a physical, didn’t get out of there until after 10. Had one nurse tell me the doctor will be in soon and another asking if I was ready to leave. They were nice but not organized or in a hurry.

  68. I was on the 90 day wait period for insurance and their program to join for a small fee and office visit was a lifesaver. Very easy to get in and out. Liked the checking in online and picking a time. PA Griggs was great!!

  69. Brought my little girl in with fever, cough and other symptoms. We were promptly seen and all tests quickly ran. Super sweet staff! If we need an Urgent Care again, we will make the drive here! 👍🏼 …

  70. Staff is nice. Was up-sold an allergy test. Told my current visit co pay would cover it. I cam back a week later to take the allergy test. It was inconclusive and then I got a bill for another visit. Billing department never got it fixed. Had to pay it.

  71. Waited about 10 mins passed our scheduled time, and waited a little extra in the exam room but we had 2 nurses come in and check on us and keep us updated during our wait opposed to just being left waiting and wondering like most places do. The wait wasn’t longer than a normal dr office and the experience was better

  72. Terribly long time spent here. The wait was around 20 minutes, but we were here for a basic UTI test. In the past, these are 20 minutes tops. We were there for 2 total hours at the time of writing this. She has been waiting since submitting …

  73. Easy to make an appointment even on a Saturday morning. $25 total charge WITHOUT insurance, for a sports physical. GREAT OFFICE HOURS (8AM-8PM)! Professional staff! In and out in under 30 minutes!!!

  74. I take my kids here all the time. The doctors are great but the girls at the front are always very nice and friendly!!! Makes sitting waiting a very nice experience . I also love the way you can call and get in line before you get there makes life nice. Thanks guys!

  75. We went here this past week. While we were not impressed the with office staff, they were not friendly and while waiting for our nurses aid to leave and translate in another room (with the computer unlocked and able to be accessed…) we …

  76. Usually I have a great experience. The women at the front desk were nice, and our Nurse, Deyon, was great. But I got claustrophobic and hot (I’m also pregnant) in my room with a screaming baby so I opened the door and started pacing when a …

  77. The people are very friendly but the last time I was there they did a terrible tape job and its pulling my skin like crazy so I can’t sleep! It is supposed to be water proof so I can shower but I pointed out a hole and she said I’ll just …

  78. Was referred here when my Dr couldn’t get me in. Very nice experience. Very kind and professional staff. Took great care of me and I was in and out within an hour. Will be my go to when I need immediate treatment. Thank you.

  79. First time visiting and it was great! Made an appointment online this morning and we were called back about 5 minutes after our appointment time. Staff was all very kind and we were seen and diagnosed very quickly!

  80. Fastest urgent care I’ve ever been to. I was nervous to take my 2.5 year old son to a non-pediatric urgent care, but they were great! Very compassionate and had us in and out.

  81. Wait time for new patients is terrible! Patients that check in online have the privalage to skip line. If I would have known this I would have checked in online. I been waiting for 2 1/2 hours and every time my name gets close to front of …

  82. Naa these ladies who are working the front desk on MLK day were overwhelmed. No courtesy whatsoever, stood in line for 10 mins no hi no nothing. I left! Never coming back to the Aspen location. I Went to Catoosa MEDNOW much better friendlier crew. Seen in 20 mins!!

  83. There is NOTHING Xpress about this place!! Customer service is non existent & the wait time is Excessively long, I’ve been to several different Urgent care centers & this one is the worst place on every level by far so go anywhere but here!!!!

  84. From the lovely woman at check-in, to the sweetest nurse who patted my hand as I started to cry from the pain, to Dr. Cody, I can’t say I’ve ever had a better urgent care experience. I will continue to use them, & recommend to everyone. Great team, MedNOW. You really know what every aspect of healthcare encompasses.

  85. Ever since Xpress Welness took over this place has been a mess. Even if you make a reservation and have confirmation it does not get to them sometimes. Waste of time and unorganized. There are many other choices to take care of my health.

  86. I waited over 2 hours in pain. I attempted to sign in online ahead of time (it is supposed to make the process quicker), but their system was glitching and wouldn’t let me. The lady out front was excellent. The nurse who took my stats was …

  87. Got there at 10:30ish. Was called to the back at 12. At 12:40 after not seeing anyone I stuck my head out just to make sure I hadn’t been forgotten. Nurse said they’re are just busy, I said ok no problem. Finally I heard Dr Cody outside …

  88. I have visited the mednow in catoosa several times but that location was closed on Sunday so I scheduled a visit at broken arrow and wasn’t disappointed in their service to the patient. I was immediately brought in and placed in a room. I …

  89. *updated review* I went in after a week or 2 of coughing, losing my voice, I felt like I was recovering until i had a sudden fever, shaking chills, lethargy and chest pain and cough. i told them i was worried i had developed pneumonia or …

  90. My kids and I are here….a lot! They are always so friendly and helpful. The wait is reasonable especially for an Urgent Care! From the front desk to the doctors everyone is wonderful! I feel like they truly care about how my kids are doing!

  91. Let me just say, that there are two sides to the MedNow clinic: urgent care and family medicine. The staff at Urgent Care was great especially when I needed an inhaler asap because the family medicine side had not sent my meds over. They …

  92. Our family has visited this clinic on multiple occasions. Each time the staff was courteous, thorough and for an urgent care they are pretty quick. Thank you front office, back office and physicians, I know it’s not ideal to work after hours or weekends, we appreciate you!

  93. What a great place! The PA was super-knowledgeable, and the nurse was gentle with that crazy Covid nasal swab. I’ve been to MedNow many times for myself and my children, and I have always left very happy with the experience. Good people!

  94. I have been advised by TWO ER physicians to NEVER go back to EPRESS WELLNESS! I am a pediatric nurse and began coughing April 1st 2021, I was tested for Covid thru my job with negative results. On April 29th I was seen by Christy Cooksay …

  95. Ive had my fair share of experiences with doctors at urgent cares & by far this place blew me away with the profound great experience I had! The lady upfront was so sweet and kind and didn’t make me feel like I was just another number. She …

  96. Made an appointment around 9 or 10 this morning for 3:30pm. Arrived 10 minutes early. At 5:32pm I’m still sitting in the exam room waiting to see a doctor. Not sure why they take appointments. …

  97. I have brought my son’s here since 2014. My experience has ALWAYS been thorough & clearly explained to me. This is my go to doctor when my primary is booked up. Plus it is much quicker than the E.R. Love this clinic!

  98. I waited over an hour to find out I had the flu, I paid double what they initially quoted me, and when I finally made it to my pharmacy I found they had never called in the Tamiflu I needed. Terrible experience all around. …

  99. We really liked the PA we saw. She was very courteous and tried helping my husband with the problem. The only thing was the length of time it took to see her. I did an online appointment for 9:30 and it was confirmed. It was 10:20 before we were taken to an exam room. The PA was in within 5 minutes after that.

  100. I’ve avoided going to the doctor for a long time because I dread sitting there forever. I came in and it was already full. I expected to be waiting for at least an hour or longer but it was maybe 30 minutes. Then everything went very …

  101. Such a nice staff. Wait wasn’t bad, but any doctors office can have a long wait at times. Schedule online in advance if you can, it makes it a lot quicker. The doctor was super nice and took time to answer questions.

  102. It was a pleasant experience. I went in for an upset stomach that was lingering longer than I wanted to with some other not-so-fun side effects. The Doc that saw me heard my case out and gave me the necessary meds, no muss no fuss. Everyone was courteous and wished me well on the way out. Definitely my go-to urgent care now.

  103. They charged me $79 for being in there for 20 mins and they didn’t tell me how much I’d be paying until I was done. I want my money back or at least half. They gave me a prescription for allergies for anxiety medicine. They rushed me in and …

  104. Do NOT go here!!!!! Reception is horrid. First they don’t care that the website and phone message says that they open at 8 am yet they now open at 9 am. Nor do they say that they are appointment only. Nor are they apologetic or willing to correct the communication. No care at all for patients.

  105. They got us in and out very quickly! The staff is amazing my daughter was very cranky due to having a horrible cough and one of the ladies came from the back and held her while I filled out paper work. We will definitely be coming to this urgent care for now on!

  106. I came into this mednow directly after being sent home from work because I had a 103 degree fever and the doctor barely spent any time with me and didn’t listen when I tried to tell him my symptoms. He misdiagnosed me and gave me medicine …

  107. So… I got into some poison Ivy and 2 days later it had spread to 80% of my body, got off work and my wife made an appointment while i was in route, showed up 5 mins early instead of 10 like they had requested because of traffic and the …

  108. Friendly and competent staff. Efficient and not too long of a wait at all. Clean and pleasant facility. I was dreading having to go to urgent care because of wait times, but they offer an appointment booking option online that puts you ahead of walk-ins.

  109. Terrible experience. Facility was supposed to be in-network, but price was higher. Not a single person there when we arrived, yet we waited over an hour. Staff was inept with insurance filing/using their own computers and printers. Worst of …

  110. Check in was fairly simple on my phone. But was very disappointed in the wait time. I was in a room for over an hour. I finally came out and told someone I was still waiting to be seen. Doctor then came in and did exam.

  111. Very impressed with how awesome this urgent care was. My 1 year old daughter was really sick and I tried taking her to the emergency room and they just ended up sending us home with no testing done. We couldn’t wait to get her in to see her …

  112. I visited MedNOW twice in December, I was treated for bronchitis. The staff was very friendly and professional. I didn’t have to sit in the waiting room too long even though they were very busy and it is flu season. Having not felt well for …

  113. I made an appointment and was called back close to the appt. time. They accessed my problem and sent in a prescription and sent me on my way in a timely manner! Very happy with the experience!

  114. Have used this location on several different occasions for myself and my children. Staff have always been relatively friendly and professional. The wait times have typically been longer than I would prefer but once they started using Solv …

  115. My company didn’t get my insurance put in right, so I am without insurance until January. MedNOW has sold out to Xpress, but some of the same wonderful providers are there. PA Dana Weatherford, LPN Whitney and a new employee on …

  116. I could not be happier with the service that I received at Urgent Care! Mrs. Connie helped me and she went above and beyond. I didn’t have to wait a long period of time and she was extremely professional. I had considered going to the ER …

  117. Refused to help my minor child and stops taking walk ins at 10am when they close at 8pm. I will never be taking my children here ever again worst place to come to. Choose a different urgent care!

  118. Amazing staff! I took my 10 month old in and everyone was so nice and professional. We were greeted immediately by Jessica. She reassured us that we would be taken care of, and we were! Dr. Cody was so gentle with my baby and got us right in and right out. We will absolutely use them for any future care needs.

  119. I cut my hand today and had such a good treatment with Xpress Wellness Urgent Care. Kimberly and Dana were amazing! They made me as comfortable as possible in an unpleasant situation.

  120. I’ve been coming to this location for quite some time now, and each time I’ve gone the experience is always great. Granted, there are some times where we have had to wait 45 minutes for a quick “this is what’s happening goodbye”, but I work …

  121. This is an awesome group of doctors, nurses and front office staff. My 3-year-old daughter got something caught in her nose, and we didn’t want to go to the E.R. MedNOW closes their doors at 8pm. We arrived at 7:40pm and they were willing …

  122. I saw Kisha this morning for the first time visiting this Med Now. She is amazing. She listened to every concern I had, and she took into account what other doctors had prescribed-what worked and what didn’t. I was in and out in less than …

  123. If I could give this place negative stars I would! I had a case of acute anaphylaxis on April 14. 2021 and went to this place. Of course, I had no idea what was going on with me since I had never experienced it before. I could barely walk …

  124. Scheduled appointment online. Checked in and they got us back in less than 10 min and the doctor came back in less than 10 minutes. We were in and out of there no longer than 30 minutes! Everyone was very friendly, doctors and nurses very …

  125. Beware the billing system is horrid. They send a simple email without any details. Charging your bank account a large sum without options of a payment plan. Low incomers or anyone who doesn’t wanna lost hundred or more dollars on a random …

  126. My family loves this office. Over the past several years, my kids have seen both Dr Hill and Dr Miller, as well as two different nurse practitioners. Every one of them, along with the nursing staff, have always been very kind, warm, and …

  127. Been here a few times and had a great experience every time. Will continue to use this as my after hours care location for the foreseeable future. Everyone from the front desk, the nurses, and the doctors are great even with how hectic I can imagine they’re jobs can be. Keep up the great work!

  128. I didn’t have an appointment for a COVID test but they took me in after a very short wait and on a Labor Day weekend. I was told I was negative within a half hour. Great and fast service.

  129. Don’t waste time making an appointment, they do not see you when it’s your appointment time. We have been here for hours all rooms are full and one doctor. When we ask why they make appointment the nurse was hateful and said I can just go get someone else out of the waiting room. WOW never again I’ll try the new one MedWise Urgent Care

  130. I will no longer go to any of the MedNow Urgent Care/ Express Wellness Urgent Care Facility’s. I am supposedly signed up for the 35.00 a month insurance program, however the last time I went there, (because I was having incredible pains,) …

  131. VERY UNFRIENDLY AND UNPROFESSIONAL STAFF! Went in because my son was having breathing issues. The woman at the front desk was INCREDIBLY RUDE! When I walked up she threw a mask at me without saying anything. I finally said, “he needs to see …

  132. There was one nurse that genuinely cared (Kimberly), everyone else was either useless or rude. They wasted a week, while I’ve been nauseous, dehydrated, and feverish, running me through hoops to get simple lab work done because the staff …

  133. This place is absolutely ridiculous. Came in for a pre employment drug test (which should be very simple) there were only 2 people in the waiting area, so not super busy. I’m 6 months pregnant and was told prior to arrival to make sure to …

  134. They stole money from me and they will steal money from you! Don’t go here it is a very dirty place and the nurses seem like they are incompetent. They will charge you straight from your account and then tell you it was your insurance …

  135. We brought our daughter here because it was a weekend and she had a 101.5 fever, was vomiting a lot, couldn’t stop coughing, and had pain in her ears. We described her symptoms and they tested her for Covid and Strep and both were …

  136. Super courteous and caring staff! As the mother of a special needs child, finding medical care can be a struggle and going to a new urgent care often very stressful. The entire staff was so helpful, caring and accommodating with my daughter. I can not thank them enough for their professional care!

  137. If I could give this place zero stars I would. When we came in there was nobody at the desk so we had to just stand there for about 5 minutes. After she got our information we sat in the waiting room for about 30minutes *keep in mind they …

  138. Took my 80 year old mother in she was having trouble breathing. They wouldn’t let me go back with her. Yet right before us they let a man with 3 kids go back. My mother was told by another doctor that she should always bring someone with …

  139. This is an urgent care called “express” wellness. I have been here for 3 hours, in a room for over an hour. The nurse swabbed me for covid 45 minutes ago and told me it was a 15 minute test. I still have not seen a doctor or provider. Don’t waste your time coming here.

  140. Fast and friendly. You can fill out your paperwork through your phone so you’re touching things less. You can wait inside or out in your car. They’ll even text you when it’s your turn to see the doctor if you choose to wait outside. The …

  141. They were very fast. Very thorough. I like this urgent care it wasn’t busy at all for a Saturday so the wait was under a hour from beginning to end of visit. The provider was very helpful and clear on what to do after the visit. I would recommend them for minor things that’s not worth the er wait.

  142. I will most likely NOT use Xpress wellness again. I’ve used them twice, and as calm and patient as I am I’ve been disappointed and dissatisfied with the services. I was told numerous times over the phone, if an appointment is made online, …

  143. Seen in timely manner. The staff from check in at front desk, nurse and doctor was professional and pleasant. My dr today was kind and gentle and explained each step. I’m very pleased.

  144. The receptionist at the front desk was nice. Being called back by the nurse was really quick. The nurse was nice, efficient and listened to what I had to say.
    The Physician Dana Weatherford was professional. She did not rush thru checking …

  145. For the most part is a great place. A little slow on processing you out. And had one appt that the dr. Wasn’t going to be there until after 10am but my apt was at 830.

  146. They were very quick, Informative ,and professional. It’s a very clean environment. They quickly took care of me as a walk in patient and I also spent less than a hour there.

  147. I have been there twice in that last month for 2 different purposes both times the computer has gone down . With loss or appointment order. Followed their procedure online had specific time for appointment . Still waited an hour + the …

  148. Blonde lady with curly hair (didn’t get her name) at the front desk was rude! This is my second time here and both times she was just awful on the other hand the lady that helped me once called inn was nice. Then as I was walking out AGAIN the lady at the front desk rolled her eyes at me. Not sure what I ever did to her?!

  149. You book an appointment online, and two hours after your arrival you’re still sitting in a room waiting to be seen. If you want to spend three hours to be seen this is your place.

  150. This place is terrible the staff is lazy and not even at their positions and when we got into the room we waited for the provider for over an hour. When they did get here they just rushed in slammed the door and didn’t even introduce …

  151. Had an appointment at 4:45. Got there at 4:40. Walked up to the receptionist at 5:30 to see how much longer of a wait. She told us we were “next”. We finally left at 6:05. So irritated watching so many people go in and out while I have a sick kid waiting to be seen. Will not be returning.

  152. Go in to be treated and the Doctor asks the patient what does he want her to do….Left with no medications. Went back 3 days later with worsening symptoms, basic meds given, no labs, xray or EKG done for chest pain and shortness of …

  153. Due to flu season we expected a wait but were so pleased that at the end of the day they were so wonderful. The lady at the front desk was so patient with our registration problems and Tabitha was just amazing!! Best urgent care in Broken Arrow!!

  154. I’ve gone here one other time and left because of rude front desk ladies telling me I should go somewhere else for. Headache . But my daughter is sick and they weren’t busy so I thought I’d try again. There were a total of 3 people there …

  155. Came and lady at the front desk had us waiting and standing for a good 3 minutes before we went to her instead. She never asked if we needed help she just stared at her computer. I even made noise and coughed literally 2 feet from the front …

  156. Receptionist was cold, unfeeling and crabby. She was mad when I told her I needed paperwork as paperwork for my children and I because my phone kept freezing up when I tried to do the paperwork online. Sat for over an hour before my kids …

  157. Do not let the good reviews from over two years ago fool you, this is not the same company just the same building. Since “Xpress Wellness” took over this urgent care location I’ve had bad experiences. I told the front desk I think I hurt my …

  158. Appointment at 4. Show up a little early thinking it might help the process since every time I’ve ever had an appointment before I usually can get seen early. No biggie if I don’t. Didn’t get called back until 423. Pretty irritating. No …

  159. My family and I have used this urgent care for several years now. They can get very busy during flu season, but do their best to get you seen as quickly as possible. I went yesterday and got right in. The staff are friendly and …

  160. We had to take my son into urgent care, got turned away by another urgent care and they told us to come back in the morning. Xpress got us right in and assessed my 15 month old quickly. He ended up having to go to the emergency room by …

  161. The obese receptionist really needs to find new employment, extremely rude and lazy. Gives this place a bad reputation in my opinion. Been here twice and both times she never greeted me and said at the most five words to me. If you’re too …

  162. Pleasant, clean atmosphere. No long waiting time. Staff were very courteous! We had an emergency with one of our horses, and had to leave before our appt. time. We came back that same evening and they got us right in! Very understanding and professional! 👍🏻 …

  163. Clean place. Front staff was eh okay but the doctor was AMAZING! She was professional and oh so sweet. Can’t speak for the rest of the doctors there but im so bless to have Amy who examined my infection. She was super careful with me and …

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