MedStar Union Memorial Hospital is a non-profit, acute care teaching hospital with a strong emphasis on cardiac care, orthopaedics and sports medicine.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
201 E University Pkwy, Baltimore, MD 21218
Wow what an amazing staff start to finish. Security, registration, preoperative, surgery and post op. You all are so kind. Nurse Shannon in Preop thank you for all you did for me. Rob in post op you were awesome. Brittany thanks for helping me get to my car safely. Highly recommend this hospital for surgery.
Awesome !!!!!!
Professional!
Awesome hospital
Expert experience
Excellent staff.
Doctor was excellent
👍💯 …
Not dead yet… thanks
Union Memorial Hospital
201 East University Parkway,
Baltimore, Maryland, 21218
They’re ok
Temperature check n ID required
Pharmacy refused to order a medication for me.
Great place to go to when ur sick
Gotta love the Al Capone garden 💋 …
The best! Now retired!
the clerical staff were unpleasant and unhelpful over the phone
this 🍴🍵🍨🍧🍰🍪🍔🍟 cafeteria is disgusting. the staff is 👎the nurses in the 🏨👎. …
Great no wait time at all got right in and seen
Terrible telephone manners smh
Excellent hospital! Very friendly
Very caring and knowledgeable staff would recommend this hospital
Very pleased. Dr. ‘s are good in what they do.
Awesome staff greatest hospital around Baltimore!! 🙏😇❤ …
It is like a one stop shop for repairing my broken hand and fingers
Horrible service, misdiagnosed my baby and sent her home to get worst. I will NEVER go back
My doctor 👩⚕️ she’s the best but other service Horrible So sorry ☹️ …
Had the worst experience here and would never return idc what’s going on with me
I called them and the lady in the ER was really rude and had an attitude.
Doctors are really into their patients and parking is plenty.
I enjoyed my stay, the staff members are very efficient & competent.
Inadequate signage in hallways – wasted 20 minutes as a visitor, just to locate room my friend was located in.
Nurses are great! I wouldn’t go there.
Good parking clean atmosphere
My experience here has been great I have a group of wonderful Doctors
The doctors and case managers do not care about the well being or health of their patients.
9:15 am appointment at the hand center. 11:45 am still sitting her! Absolute joke!
ALL STAFF MEMBERS ARE SO KIND,NICE AND PROFESSIONAL,THANKS FOR EVERY THING,
I was treated with courtesy and respect. My medical concern was quickly resolved.
Crowded and somewhat institutionalized. Was there for a doctor’s appointment not my favorite Hospital for sure
I’ve always admired this Hospital,it’s the only other Hospital I use other than Hopkins.
Excellent super staff with the talent Dr.Kaliyadan and his team and nurse Karen .
Currently experiencing issues with cleanliness and staff bedside manner!
Not allowed to take photographs in hospital. That is fine but you should have signs posted.
This hospital is horrible wait times to long officer front desk are always rude nurses are even worst if you have a serious issue good luck getting seen
Good luck trying to get someone on the phone at the orthopedic clinic.They have nothing but an answering machine and they dont like calling back.
I love all the nurses on the 6 floor they been so nice and supportive to us
Dr. Alexander was a very big help and made me feel comfortable the whole time, made things alot easier
Sad having to see a medical facility run so unprofessionally.
Terrible care , push your button for assistance ! Non existent. No one on back ward care , probably other units are the same . Hated the place .
there medical care is great the doctors are very talented .but their people care sucks they heal the wound but not the person.
Er staff extremely rude. Main hospital staff just as bad. Hope to never have to deal with this hospital again !
Best care and the most patient professionals at any hospital ive expierenced
Got transferred to here from another hospital due to a hand injury and it has been over a hour and still no doctor
Hand injury. Doctors did a great job
The staff can care less,if they can get away with not helping you when you need them they will and have a nerve to down character you like all peoples don’t have higher education than them
Got surgery here in 2018 with Alan shikani been in chronic pain ever since aggressively aggravated me
Thank you JD, Katie, Frank, Che’, and of course Dr. Kaliyadan. You went above and beyond for us. We appreciate it so much! – The Kim Family
Service and care was terrible never going here again
I went there to talked with the doctors before my sister had her operation.
Everybody was nice. But being seen in the hallway is not a good thing.
Great Hospital and prompt service, nicest staff and doctors, referred In-house to orthopedic clinic and also great and nice, everything went smooth, quick, professional and helpful
I have more than one doctor here I have no problem with the hospital
Emergency room staff ‘packed’ a bleeding nose and sent me home bleeding from my mouth. These people will kill you if you aren’t careful.
I had a wonderful experience in the CCRU. All of the staff was excellent and very professional. They really know how to make you feel comfortable and that they really care!
** I HAD 2 HIP REPLACEMENTS DONE THIS YEAR ..JUNE 28TH & AUGUST 23RD.
I CAN’T COMPLEMENT THESE GUYS ENOUGH …FROM CHECK-IN TO CHECK-OUT
…ALL I CAN SAY IS AWESOME!!!! …
Great hospital, have worked there for 5 years, and never hesitate in recommending it to family or friends. The place for hearts, hands, and hips.
I am not sure why people who clearly lack compassion go into nursing or choose to be a CNA. Everyone knows it is often a thankless job and the reward comes from those few patients that you have connected with and made their lives better in …
Horrible!! Horrible!! Hospital!! Dirty!! Nasty!! Can’t diagnose anyone , pretty much give you a iv & send you home. Be aware!!! Union memorial 33rd st also harbor hospital.
They were very pleasant, courteous, professional and a delight to deal with!!!
I like union memorial hospital emergency room. they see within a few minutes and get you out of there. I advised you don’t go john Hopkins emergency room you will be waiting for hours…
Wednesday 22 February I visited the Operating Room on official business. Amber was super. She was very knowledgeable and friendly.
Medstar hospital have some very nice nurses working there all the nurses I’ve come across have been so nice and very professional can’t speak for all of them but I can speak for the nurses I have came across they are the BEST
The majority of doctor’s and nurses here are incompetent. They discharged me without diagnosing me and sent me home without a much needed splint.
Wonderful service courteous staff very clean & never waited over 2 hrs. Way better than John Hopkins
Visited ER on 1/21. treated great. Everyone fantastic. Pa, dr, imaging, cna. Everyone. good place. Thanks. Im feeling better.
Dr.Staurt Miller reconstructed my foot 2 years ago. The surgery went well. Dr. Miller and staff was awesome.
Caring, personable, and professional staff. I’ve had surgery on my cervical spine, and a full hip replacement done there and I’ve no regrets.
They don’t even deserve one star! You can definitely tell which hospitals actually care about their patients and which ones are just about the money.
We had a great time playing the freddy gray account tag BWI where is the wood at ibm sorry about your loss steven stevents get a new Brenda Anderson thanks that where I met you took 4 tries to remove lol
Experience here at the ER, was great. Despite me coming in with throbbing right knee pains. I was seen almost immediately. Triage and intake was quick. Placed in a room soon after. Dr. Tim was very informative to my options and next steps …
If you have emergency this is the place to be. They will take care of you right a way. You wont sit in this place for hours and hours waiting to be seen. They will fix the problem and make appointment for doctors for you to see. They will get in and get you out not like other emergency hospitals.
I was brought in by my husband, unconscious and unable to talk or walk. He had thought ahead to bring my cell phone with its charger and placed it in a bag tucked into the waist band of my pants. Since he was unable to go back through the …
My Mother I’s still in this place she had a double by past and heart valve replace ment and the ICU was fablous now she on the cardiac floor I Dont appreciate anyone shoving or pushing my mother I need to talk to a supervisor or hospital …
I was prescribed heart medication that needs prior authorization. I have called multiple times and nobody is helping me.
Horrible customer service. I hated my visite to this hospital the people at the front desk were extremely rude. The officer at the front desk was very racist.. this is not the first time also gave me a hard time to visit a family member. This hospital needs to be more strict on how to treat people.. Hightly disappointed
I was given an appointment for an MRI on either 9/18 or 9/19 for 9/25 @ 2 pm after faxing radiology the Dr’s order and giving them all my personal information, insurance, etc. I talked to scheduling about where to park, what building to go …
I had a wonderful experience in the ED but when I was in the cafeteria all that was playing on the tv was the christian channel bashing the LGBTQ community. I found that offensive and not inclusive of the community.
Be patient… repeat everything twice+…
.. slow motion..!
Friendly and responsive staff, clean facility, great care. Edit: I regret I had to downgrade my review to 4 stars because the hospital has not returned multiple calls about a vending machine issue.
This was the worst hospital I’ve ever been too. Of course it was rather funny there m that a clown visited orthopedics physical therapy wanting to high 5 patients.
I was forced to leave and go to a different ER in the middle of a medical emergency because of the obscene care and ethics of this place. People who don’t care about your well being at all. Dr. Neil is a vile snake and should have his license taken for violating his oath as a dr.
I was taken to Union Memorial because a dog had bitten the tip of my finger off. The staff especially Nurse Jillian in the ER, was very efficient and did a great job with me. And couldn’t have got a prettier nurse. Thanks for taking care of me.
I went to the ER because I accidentally ate a DVD of the movie Air Bud and my nurse Kailyn was great!
It is a nightmare to get medical records from this hospital. They take entirely too long! Well over 30 days almost every time! Stop using incompetent CIOX to process your records and hire your own people.
This place was amazing! Can’t say enough good things about the time I was there with my husband today. They took great care of him as a patient and me as the spouse. Thanks again!!
Had lumbar back surgery for the 6th time so I know what to expect. Dr. Moatz was wonderful! Can’t say the same for the nursing staff. Woke up in recovery in so much pain I was screaming! Rather then control my pain she preceded to tell me …
Hospital staff parks blocking crosswalk. Ive also seen several employees dump gloves and masks on the sidewalks. If they dont care about this i dont see how they will care about your health and safety
every one in this hospital should be able to spell and not smelll a word and spell MED OR DEM / STAR / RATS hospice hospital hospitality or hospitable and count to one if its a first floor to be honest MED OR DEM / STAR / RATS BUT I GUESS IT NOT THAT BAD OF PLACE OF BUSINESS ITS SOME GOOD PEOPLE THAT WORK THERE –
The staff of nurses are very uncompassionate. They are abrasive to customers. People come for help, relief,. What happen to COMPASSION.
I’ve been going to Union memorial hospital For over 44 years And it’s always been the same
Mediocre facility that likes to play games with billing by breaking them into multiple parts/claims to ratchet up the fees they can charge. Insurance companies play along because they also profit/get to charge multiple co-pays. Avoid this bloodsucking facility, and go to a REAL hospital not owned by Medstar.
Dr Checkley and nurse Monique are the best they treated me very good oh I can’t forget my other nurse Cierra was great too the wait time was about 5 minutes to get a bed everyone is so sweet here
I went to this hospital after being attacked and was treated with the upmost care and respect. I really appreciate their service, especially during this COVID pandemic. Thank you MedStar!
Fastest in town to c a doc, specialy er. But did not give me any medication or treatment just diagnosis and gave me an appointments to their clinic after 3days later. I had bad flu with pain i got from fast food in that area. What happen when u not insured i guess.
A superb hospital with kind compassionate , knowledgeable competent care. Been there twice, each time they saved my life
WORST hospital experience I have ever endured. My friend fell and hit her head on concrete and was losing a massive amount of blood from the head. Naturally she was very upset and we continued to assure her it would be okay, but not being a …
In early January I made an appointment with Dr. George Ruiz due to the fact that my Cardiologist Dr. Goldscher had retired. Dr. Goldscher had diagnosed me with LAD disease also known as the “Widow Maker”. I was overdue for my semiannual …
When I got there I told them I was taking antibiotics for another issue and I think I was having an allergic reaction to it. I went in the back and the guy only looked at my hands and arms and then came back saying I have rheumatoid …
I came in with chest pains and right away I was seen by physician. The staff have been nothing but perfect. Don’t like the needles. Everything else with the service is outstanding!
My mother was scheduled for a procedure at 10:00 a.m. it is 4:30 p.m. and we are still waiting. The doctor that is doing the procedure comes highly recommended. That being said we will never have another procedure done here. The inefficiency is inexcusable!
The best dental experience ever. Very helpful front staff.
Hospital Sucks! Stayed to get Surgery, 2 credit cards & $8 were stolen while I was in Surgery…. What a stay & the food was horrible! A Nurse told me b4 My incident that another Nurse’s credit card was stolen & 4K was spent within 1 hour at Mondawnmin mall… Let’s You know it’s a Team of Thieves up there, Beware at all cost
Before I leave I just couldn’t believe the service I got .. I never felt so taken care of . I’ve been to every hospital in Baltimore Maryland and it is a coincidence that I was born here and my family has been bringing me here since I was a …
If I’m ever sick and need to go to the ER I wouldnt come back here. If I could give 0 stars I would
I went in for a hand surgery, from the security to the cleaning staff, doctors and nurses. I had a fantastic experience. Everyone was so nice, and no one did anything without asking me if it was okay. This is my new favorite hospital.
My aunt is 80yrs old and we found out suddenly she needed to have a major heart surgery. This scared my whole family! But because of professional care that was provided by the Doctors, Nurses and Staff my Aunt Glo came out of surgery like …
WARNING!! Medstar bills twice for every hospital visit! After paying a recent bill my account was sent to collections, damaging my credit, because I paid for my hospital stay but not a separately-billed facility fee. When I called them to …
My wife was in for hip surgery today & the first thing I noticed was the kindness of the lady whom checked us in at the registration dek & then we were greeted at the O.R. waiting area by a young man “Dwayne” who was one of the nicest …
I LOVE UNION MEMORIAL HOSPITAL. I HAVE BEEN A PATIENT FOR A WHILE. I HAVE SEVERAL DR. TO SEE . THE HOSPITAL IS CLEAN , FRIENDLY & GREAT COUSTOMER SERVICE.
Listen Folks my experience with Medstar Union Memorial Hospital.
BEYOND EXCELLENT from the Dietery to the Staff EXCELLENT Caring and professional. I Will see you in the fall …
This is the worst hospital especially for wound care. The nurses are nasty, the nastiest being named Kristi. She should not be allowed to treat patients she thinks she’s better than you and ever body else. This has been the most miserable experience in my life
The endocrine center here has the worst scheduling practices. They force the providers to double book patients causing extreme wait times and rushed patient care. This has been a constant issue and I dont plan on returning to this practice or recommend anyone to this office
All I came for was to have a PPD test read but for some reason. I have to wait an extra hour, just to get that done. Organization is a major key to life and for some reason. These folks don’t understand that. I also don’t like the fact of …
The doctor suddenly stopped filling one of my prescriptions with no explanation. My pharmacy made 2 requests and i called daily. Dr. Nassar and his staff simply ignored me and i was gorced to do without an important medication . I switch3d doctors but do not trust this place.
To make a lomg story short, I had bad feelings about this hospital mainly because my father died at this hospital 2 years ago and I herd about other people passing at this hospital, so when I was admitted to the emergency room by ambulance …
Had a hip replacement March 2015 loved hospital. The staff was slow to help when pushing the button. I was feeling very nausea pushed nurses button after several minutes they answered. I told then I felt sick she said we will be there. I could hear them in the hallway I started yelling for help then started vomiting. Was not happy.
Was not given pain meds for 24 hours then it did not even work. I was up for all three and a half days wide awake in pain. Sadly to say this wasn’t the first time I was treated this way. Never heard from a doctor or patient advocate. I will never go back. I’m literally in my room in pain crying right now. Still no pain meds
What ever you do please avoid coming to this hospital. My experience here has been nothing but a living HELL. I definitely should’ve went to GBMC instead of coming here. The nurses here are rude, unprofessional, and incompetent. This hospital definitely needs to go under Under New Management!!!
I am a new patient of Union Memorial. I decided to have all my providers there. My PCP, Dr. Veronica Epstein is a great doctor as well as my specialist, Dr. Rani Kulkarni. Being new to the hospital, I found it difficult to schedule an …
A friend of mine had a really bad experience. Her husband was ordered by his doctor to have therapy for his elbow. The office charged an outrageous fee for a 30 minutes visit. Close to $240 for a ” Meet & Greet” …
Today I was not impressed by my experience in ER. I go with pain level after headaches that sent me out this world and doctor comes in sits down and like she’s not care in the world. Then the gross doctor cuts her self with clipboard she’s …
Spiteful, vindictive, nasty pre-surgical care.
I refused another pregnancy test, because I’d had one 3 weeks prior, and golly, …
I wish I could give it no stars. My mother was diagnosed with stage 4 cancer and they sent her home to be “comfortable” basically wiped their hands clean with no further advice. Coming from a family that has never had a single person …
They say “Never allow one bad apple to spoil the bunch” so I will give my experience 3 stars. Friday May 11, 2018 was my second time coming to Union Memorial ER. My first time was very pleasant with no problems. Triage was very fast and the …
Wonderful service from all the staff I visited when I was living in Baltimore (1.5 years). Doctors and nurses were very charm and professional with me, always in touch to take care of my needs. It is unfortunate that I am not close to …
Went there to secure a Covid /vaccine test. The procedure was organized, efficient and thorough. Nurses were polite and professional. Totally enjoyed what could have been a harrowing procedure.
I had to go to the Emergency room today. All the staff, and nurses were very courteous, nice, loving and polite. Thank you for great service and care. …
I brought my husband to the ER on 3/13/21. Dr. Swanky flat out told him that they could not help him and he needed to go to where he had his surgery done because they do not do that at this hospital. Well this was an emergency and this was …
Horrible. Unfortunately I have medstar health insurance which is awful. I got sick and rash after a tick bite and waited weeks to see my PCP. Then got referred to Infectious Disease specialist at Union Memorial. I tried calling multiple …
I want to thank the union staff from top to Bottom. Dr. Zeena Dorai did an ACDF two Friday’s ago. The staff at 6 in the am was cordial and calming from the receptionist to the outpt surgery staff. When I started to cry (nerves) there …
We have been extremely disappointed with the lack of organization in the billing department at MedStar Union. My husband came into the ER in July 2019. He had a hospital stay of a few days, but the initial info that was sent to our …
Union Memorial doctors and nurses are great however I called to get my information released the receptionist who told me her name was “Nelly ” is the rudest nasty woman I have ever spoke with and being an administrator and secretary for …
Who goes in to have a total knee replacement surgery at 7:30 am and is home by afternoon? I did at the courtesy of my Orthopedic Surgeon Dr. Allison Fillar and the wonderfully professional team that I was assigned. I feel great. The …
My husband had complicated surgery performed. His surgeon and OR team was wonderful, but i have grave concerns about some of the issues that occurred during his four day stay. I contacted Lisa Gross on Monday afternoon, post his …
I was admitted to have a triple bypass. The nursing staff was amazing from admission to discharge. I’d like to thank Tim (in ICU), J.C., Via, Susana and all the angels that were so professional and compassionate. You all made a very scary experience less so. I thank from the bottom of my repaired heart.
The emergency room is horrible! I came in at 3pm and currently still here at 6pm! This is the second time I’ve been to this emergency room. I’ve seen the doctor once since I’ve been here. I’m 3 months pregnant and I fell down the steps and …
If I could put 0 stars I would. My dad was taken there for IV fluids. He had bravely fought deadly glioblastoma and was in remission. His home health team felt he may be dehydrated and need IV fluids. Union Memorial was the only hospital …
Union Memorials Hand Center was recommended by three different doctors for the type of injury I had. I personally was not impressed. Although I’m sure they’re legends in their own minds I’ve seen a much higher standards of care. …
I called the ER with a simple question, could barely even utter my question because the secretary kept cutting me off while I was trying to speak. Not only that, she had a very disdainful disposition. Throughout the phone call, her voice …
Had surgery here back in February, I guess the surgery was successful other than dealing with incompetent doctors, who don’t want to claim responsibility for an mishaps post-op, such as leaving stitches in for too long which caused …
I went to the emergency room there because of a ruptured disc. I was pleased with the immediate service but when it came to getting my prescription filled it was terrible. I left the hospital with three prescriptions and could only get one …
I was there two years ago for a back fusion. My only complaint is that the night nurse sternly ordered me to stop calling for help to go to the bathroom, as she had other things to do. I asked her what else I could do, just lie there and …
My daughter suddenly fell ill and the health staff at her university took her to be checked at this hospital, due to its proximity. …
My fiance had two fingers amputated and unfortunately we were sent to this horrid place. Because of our insurance he was sent down stairs to the basement Clinic 4. The doctor I can say was competent and compassionate. The front staff …
Went to the ER last night in pain they had me sit there crying in pain begging for them to actually get off there phone and help me the security said the charge nurse would be out to give me medicine the intake lady said she called for her …
My husband had surgery here and this hospital has a great staff, shout out to the 8th West wing. The entire experience before and after his surgery made the process easier for our family. The hospital is one of Baltimore’s best in several specialties and a lot of history.
If your family or friend is having only heart problems this a good place to be but if they are having heart, pulmonary, kidney or anything that is additional to heart try your best to get them to another hospital. My domestic partner was …
I haven’t been inside the hospital yet and can tell these reviews are inaccurate or old. I called the hospital for some services and they can’t do simple things like answer the phone. One person answered and transfer me over and then …
The best team of I.C.U nurses in the world they never give up and that is why i am alive today ,they are very caring compassionate and extremely dedicated to their patients. They love their jobs and their patients as well. I spent almost 2 …
Had to come here for a heart catherization procedure. It was extremely clean. They made sure I was well protected especially when my heart rate went up. They had to be sure I didn’t passout. They were constantly in my waiting area telling …
I was here back in 2015, and the experience was pretty bad. The staff stole my clothes when I was admitted. And my personal belongings, and didn’t treat me well at all. I hope their patient service has changed for the better of the patients.
Due to COVID-19 we expected a longer wait time however, we were seen rather quickly. The staff and nurses we extremely patient and attentive to our needs and they were met! Oh yea – gift shop was also AMAZING! Lots of authentic original pieces and black owned brands. Might of found a new safe haven. 🙏🏾 God Bless. …
The system of picking up meds for post surgical cases needs to improve. My wife was released from the recovery room following a hip replacement and forced to sit in a lobby for an extended period of time while I waited on the discharge meds to be ready.
The best doctors, front desk service, security guards, very helpful and the best all around service. I forgot to mention I arrived at the ER, was waited on by a doctor, doctor walked me over to X-Ray, got X-Rays, in and out the Hospital in …
I arrived at the hospital with my stepdaughter and her six-year-old son for an appointment for her in adult medicine. We were tested at the entrance and permitted to go to the clinic. As soon as we got in, I was told that I and the child …
When I walked into the emergency room, I had no idea how dire my condition was and how close to a life-threatening event. The ER staff accessed my problems, explained them to me clearly, and admitted me for immediate treatment. During one …
UM ER not the place for me. The nurses are not pleasant and I left with no fix or reason for my pain. I have to pay an er copay just for getting pumped up with medication and then discharged. I received no x-ray, no scans, no blood work, …
Dr. Quarrie performed bypass surgery on my mom at union memorial hospital in June 2019. She Ended up on dialysis in September 2019 & She passed away in December 2019. (Come to your own conclusion) …
First time there in the CCU and all I can say is I have never experienced a more friendly, caring compassionate nursing staff and the technicians were a pleasure too. They all made my stay as pleasant as could be. One in particular stood …
I was just in yesterday for a reoccurring issue and I am so impressed with how they helped me. Past hospitals weren’t as concerned with helping me past the ER, but these folks gave me a referral to a specialist, helped set up an …
I had an amazing ER experience with this hospital. Friendly staff from the person who did my vitals/physical to the nurses, basically everyone I made contact with. I HATE getting my blood drawn but my nurse made me feel very comfortable. My …
I am very unpleased with this hospital my father was transported here with complications due to COVID. Most of the nurses are very rude. When my dad was transported to a rehabilitation they choose one of their own. They never mentioned …
I give them no stars if I could for one the emergency room staff is rude and unprofessional.. The nurse and charge nurse was very rude bad enough we can not be there for our love one’s due to covid they have to make everything difficult. …
I had been unfortunately attacked by a very large crab in ocean city and my emergency room nurse (Charlie I think her name was??) made the whole unfortunate experience bearable. There was a moment where partial amputation might’ve been …
My father had an open chest surgery done & it went well. The doctor communicated perfectly. However, when I went in to visit him, the security & staff at the entrance taking our temperature were insanely rude, aggressive, & had no patience …
I loved it here! The other day I received an ankle replacement, and my experience was amazing!! Everyone was caring and attentive. They was very patient and answered all my questions. They new I was nervous and calmed my nerves. Kathy my …
Why bother if no one will see this? But, the ER staff is extremely unhelpful, unknowledgeable about how they get to work, and very useless in an emergency…no pun intended.
It was a nice experience there got taking care of pretty good an it was extremely fast.
Also after me getting discharged and came home I was given numbers to call for a …
Bad clinic, the worst I have ever been a patient with in my life. I had to change clinic’s. The clinic stopped answering their phones. You had to go up to the clinic and make appointments and get refills done face to face. They ignored …
Complacent, old-fashioned hospital facility with negligible staff accountability or care for patient needs or welfare. An example is patient records. After a week’s stay at the Union Memorial, I requested multiple times for a copy of my …
Excellent experience during an outpatient orthopedic surgery. Terrific, personable staff: from the greeters & security personnel to the screening & pre-op folks to the nurses, doctors & my surgeon (Dr. Forthman, who is wonderful). Initial …
Took my wife there today for an out-patient surgical procedure. From the minute we walked into the hospital to the time we departed, the entire hospital staff was very pleasant and professional. They took great care of my wife. Even …
If I could give 0 stars I would. Was admitted to union memorial post hip replacement. With not being allowed out of bed by myself, I had to wait over an hour one night to go to the bathroom. They are understaffed and overworked. Union Memorial.. do better for your employees.. so they can do better for us.
Just walked out of this emergency room.
As I was doing my intake. The nurse who was taking all my information, Finish up my paper work. Then I said I’m sorry I forgot to tell you something. She then …
Came in for a severe bacterial infection in my hand. From the minute I was taken into the ER until the time I was discharged two days later I was treated with the utmost care and respect from everyone I encountered. The nurses and doctors …
I was recently a patient in the emergency room. This was single handedly the most high quality experience I have ever had at any type of institution. My nurse Allyssa was an angel on earth. I wish she could be my personal nurse for all my …
Great hospital!!! Not only was the wait time extremely short. The staff was nice as well as they were actually working and not on the phone’s. Even doing my check over they weren’t forceful or really ruff when it came to finding the pained area. This will definitely be my main hospital in maryland.
Union Memorial Hospital, is always clean & it smells pleasant. Security guards are always pleasant & helpful, adhering to hospitals policies. They are cheerful with small talk. Union Memorial Hospital is doing GREAT!!
they move slow sometimes to be an emergency room but i still like how i’m treated and the staff
Worst hospital for critical care. Do not take your loved one there. They have the first-year (seem clueless) med students attending acute care patients; they practice on patients as experimental plastic dummies. Patients that need …
My experience was great. The Dr’s n nurses were professional and kind. They did everything to make an awful time n my life comfortable. Only one complaint….as I was instructed to make a post op appointment, the young lady at the desk …
My wife and I have had about five hospital visits in the last ten years at various hospitals. This was our first visit to Union Memorial. Their service was many levels above even the best of the other hospitals. EVERYONE seemed concerned …
Had Surgery on June 10th, 2021 with Dr Paul McAfee. I can honestly say he was absolutely wonderful. He corrected the surgery I had on my spine with another surgeon in 2019. I was in the hospital for 5 days after surgery and the nurses, …
Unfriendly staff, uninformed medical team, nonchalant attitude and very short visiting hours. Facility needs to be updated as well.
The doctors, nurses and staff at Union Memorial are professional and more importantly, empathetic and kind. My husband’s experience as a patient was top notch. A big thank you to everyone who tended to him. Keep up the great work.
My son had out patient hand surgery by Dr Murphy on 4/07/22 . It was not a simple operation. We felt at ease as soon as we got inside. Everyone was very nice and went out of their way to be helpful. The medical staff was 5 Star!!, It was well worth our drive from Pittsville, Md. Highly reccomend!! Thanks to All!
This has been the worse experience I have ever had in my 60 years. My son had back surgery Fri morn. They tod me to watch the board to see where he is at in the surgery. The board was not updated in a timely fashion. I was told I could go …
The visitation policy of this hospital is draconian at best. Had to part with my wife at surgical registration and not allowed to see her prior to going back for surgery. Haven’t even met the surgeon as wasn’t allowed to accompany my wife …
Back in early 2021 I had an adverse reaction to my 2nd vaccine shot, passing out 14 hours after receiving it. Not only did the people at the emergency department refuse to entertain the thought I was having a bad vaccine reaction, they …
Just went to the pharmacy but I had my arm cut up one side and down the other on the operating table because of my diabetes and the Dr’s and nurses were incredibly Awesome. I really enjoyed my stay there and I really liked the nurses who …
Courteous and knowledgeable staff when I visit. Offices are always clean and quiet. I have not had any issues with my doctor here.
On August of 2021 and again on May of 2022 I had two total knee replacements done by Dr. Henri Boucher. He was ABSOLUTELY a caring compassionate doctor. Top notch care. His team from Debbie who schedules and the PAC team followed up …
Some of the staff could benefit from customer service classes. Nursing has lost its empathy and compassion in this place. I pray I never have to come to this hospital again. Not all, but most of the staff especially at night, very rude. …
I was brought in the ER because my thumb was partially amputated. The check in was fast and I was immediately taken to the x-ray room. However, after the doctor removed the bandage to look at my thumb, the bandage was not replaced and I was …
Came in ambulance Sun. mid day w/ severe laceration to left hand fingers. From the first Union Memorial employee to the last one I met I have zero complaints. Forgive all the names that I was told and me not remembering them. After surgery …
If you ever need help concerning radiology BEWARE. They will charge you TWICE!!! The care was nice and efficient for radiology. For upfront at the desk; they are some of the most evil being I have ever met. They also had someone else sign my information about person of contact despite me being over 18.
THOROUGHLY INCOMPETENT AND UNPROFESSIONAL: As a disclaimer, my doctor was great. Very knowledgeable, skillful, and great with patients. Unfortunately, his level of professionalism did not extend to the hospital and the staff at this …
I honestly want to give Union Memorial a good rating, I sincerely do. However, it’s so challenging when some of the doctors are just not that good at their job. It must be extremely tedious yet easy to write a referral for all issues your …
The ICU staff doesn’t answer the phones for you to check on your Love Ones after visiting hours. The phone for the staff to let you in, they take forever to answer it. I’m going to be writing a letter to someone.
Back surgery is a horrible surgery in general.. but whatever surgery I have had at Union Memorial Med Star has been a great professional and personal experience. From preoperative to the discharge I give them a 10
I came into the hospital on July 26th experiencing abdominal pain vomiting diarrhea as a result of a Crohn’s disease flare up. Upon my arrival I found out that the computer system was down. And the doctors had to continue the old fashioned …
I will write about the Nurse Team and others within that field in another review AS THEY WERE EXCELLENT!! But this review is for the kitchen food and the staff serving it, HORRENDOUS, DISASTROUS, the food is questionable whether it’s even …
I had Open Heart Triple bypass about 7 weeks ago and I have been nothing but miserable. At this point, I think I would have rather died of a heart attack than had the bypass. The Post surgical care was pretty Pathetic. I was in pure …
Racist! If you are a minority stay away. I was there for my mothers heart surgery. When I went to visit her it was nothing but staff that cared more about socializing then patient care.
Wait at the ER took FOREVER but it’s an ER, what do you expect. All the staff, including the nurses, imaging staff, and physician were helpful and accommodating.
I called Dr. Islam office for conformation on a precsription I recieved and the receptionist named Que was very rude and did not help me. I dont usually leave reviews but this one will not stop here. I dont know how these trade schools …
I would give them ten stars if I could doctor Williams is awesome and his staff is the best. Jakia helped so much finding a hospital and some home care that could accommodate my uquie needs. Thank you all so much!!!
This review is not from a patient, but from a family member of a patient. I have called several times. I was trying to get information about my mother. Everytime I called I was disconnected. You guys need to do better. This is not OK. Even once I reached an actual person, I was placed on hold then disconnected again. Not ok!!
Goes to the ER told them my complaint so the NP wanted to give me “a pill” claiming it will take my problem away. I refused because I told the NP shouldn’t I have my blood drawn first to find the reason why I’m having these symptoms and …
I was sent to MedStar union memorial by the Veterans Affairs for a lumbar fusion. I am being discharged on the 5th of November without any medication because the pharmacy at this hospital said they don’t have a contract with the VA. The …
I will never come here again. Imo it feels like they just take a guessing game on what’s wrong with you. The staff should work on their communication with each other and also work on making sure the patients feel comfortable and safe. This hospital always makes me distrust the medical field as a whole.
My sister had a massive stroke many years ago and is confined to a nursing home. A few months ago, her blood pressure dropped and her blood sugar rosé significantly. The nursing home sent her to Medstar- Union Memorial. The entire time she …
Extremely inefficient. No one ever picks up the phone. If you call them about anything, you end up in a never-ending loop of recorded messages. I asked them to send my medical records to my insurance company to help with an appeal, but they …
Thee worst hospital in MD is right here. Not only are they incompetent but they stole money from me while i was in surgery. Just ghetto!! I was supposed to get my meds at a certain time and they never bring it on time then the nurse told me …
My father is currently a patient and the care he is getting on the unit disgusts me. I worry more about his health now then I did before he went in. The charge nurse was rude, the person that answered the phone on the unit was rude. The …
My dad had back surgery and All staffing was awesome very nice and polite. If anything that the hospital could improve on is the cafeteria very little food to choose from. Didn’t have coffee creamer to use other than skim and Half and half. Other then that hospital was nice.
Now, while I do not blame this hospital for my fathers death, I don’t acknowledge them for taking the initiative in trying either. I can be wrong, God see’s it all not me. I can only speak on behalf of my experience at this place an what …
I was admitted to Union Memorial and had a great experience. The Doctors are very good and knowledgeable .They made time to explain my situation and fielded all my questions and explained it where i could understand it and any options that …
I have lived 61 years, worked in the med field 18 of those, and if I hadn’t checked myself out I believe I would have suffered serious health consequences. Compassion is not high on their list, I guess. I felt invisible to these people. Was …
On vacation to Baltimore to visit a friend in 2020, my significant other had a medical emergency and we went to the emergency intake. We were there for 10 hours after being admitted and went through a series of test (I understand there is a …
Great experience! First time in this hospital. Great customer service! Shout out to Nurse Jillian! She is the best! -making sure her patients are well taken cared of. Doctors and other nurses practiced caring and compassion. I observed the friendliness of the hospital staff I have met.