Internet wont even load a snapchat and they ignore every call. Worst internet company i have ever dealt with. Never do business with this company unless you like being stole from.
Terrible. Internet is very slow even when it does work. Only go through them because I don’t have another option. Update. MEI is now discontinuing service in our area. We have 2 weeks before we’re without internet. Sounds about right.
Our internet through them never works at night. When they have outages or problems there’s no heads up your internet will not be working. It is very unreliable. I’m unable to get my online school work done at home because I can’t trust the connection won’t go out. This is the 4th time in a week we’ve had no internet for whatever reason.
Why do we pay $70 for 3 mbps down and 1 up. Every other website we look at you can get up to 50 mbps for $70 and $15 for 10mbps. If you think scamming us is funny I will be filing a lawsuit on you so you better lower the prices or upgrade …
have had mei for about 6 years was great high speed very dependable but in the last six months every sence they up graded their system our internet was only half the speed and only works like half the month to three weeks of the month …
MEIis all that was offered as a high speed internet option and they have been reliable and responsive when things aren’t working correctly. I am just glad we have an option where we live tbh. Their service has been great for us as we stream our television, games, ect.
i would’ve given this 4 stars because for the first year my internet was ok and my ping in games were great i’m talking 5ms ping. now i can’t even play a match of csgo let alone actually move because my ping is at 800ms+. it was fine. But …
Normally with time, companies will upgrade their service. Not MEI. It’s been over 10 years and we’re getting the same slow internet as we have had since 2007! I tried downloading a game on my xbox that was 18 gigs. I’m going onto hour 4 and …
If I could give zero stars I would. Customer service with this company is horrible. They shut off my DSL, I was told accidentally, once restored my wireless router was not recognized and I am on unable to use it . It has been four days …
Me and my brother been using this internet for a couple years now. The latency is only stable if others are off their phones etc. Uploading something? Forget it, takes forever. When I have to download something over 10gb I take my rig to my …
These guys got here early and got done so fast that they left before there scheduled time to ARRIVE, they came in with team work and enthusiasm, and got it done so fast i couldn’t believe it.
They are the only unlimited high speed net available at our location and are usually pretty good. We have some issues because of our location and the trees but overall decent service. We had an issue with our service at one time and it took …
No rating at all to give this service provider. For the past 5 months I paid for a service that I was not receiving. Numerous calls. Family complaining and technicians promising they’d “look into it”. I asked for refunds so many times …
Never get the speeds I pay for. Constantly drops service. No option for just internet without a phone line and to top it off, it’s a monopoly in most parts of town. …
When first moving into the area, I wasn’t thrilled with having the fastest internet service available being only 17mbps download and didn’t give much thought into upload speeds. It broke my heart to find out I would be paying double for …
This is my only option for internet connectivity at my current residence. The value for money is not there. $80/month for slow dsl speeds when spectrum is charging $40/month for 10 times the speed. For now, they have no real competition in …
If this is how Internet works I don’t want it. Fails regularly, constantly resetting routers THEY sold me. 2gps speed when I’m paying for 8! No service after hours. Give me a $150 router and try to say paying $10 per month to lease it with …
On a high note, the technicians we’ve dealt with the last 30 years do a good job. whether they are on the phone, or out to the house, always a good job.
Other than that, I can say that MEI/BCTC is probably the worst company that is …
I do not understand how this is not a monopoly. Some competition would be a welcome change that might motivate this company to offer a service that is consistent and compatible to a world outside of Barry County.
I give a 1 star rating because the option for 0 does not exist.
Options are very limited where we live and this was about the only choice for internet. Currently paying over $100/month with MEI (this will be our last month of service) and average download speed is usually between 2 and 5 Mbps. Lots of …
Terrible internet! Very disappointing.I’ve been a customer for almost 8 years and the account is in my husbands name. If we had another option we would switch.
All of the customer service and field technicians I’ve interacted with have been nice, but the value just isn’t there. They have a monopoly in this area which explains why they charge outrageous prices for such horrible internet service. As soon as another company offers internet in this area I’m jumping ship.
Updating my review after speaking with Katherine in Customer Service. She was able to reach me after e-mailing their support team. She was able to resolve my issue and reported the problem with the phone numbers internally to her team. …
Great service an knowledgeable I rate a 5 star… although I have to rate a 1 star for the guys wouldn’t share a Cold Beer with me once they finished 😄 👍🏻 Thanks Guys! …
They’re amazing, I would definitely recommend MEI and BCTC to anyone, I moved to the area from Orlando and I thought I was going to have issues with the speed, but they guided me into what I needed and It’s been 2 years of amazing internet, …
We’re really impressed, they were went above and beyond to ensure that we had high speed internet despite a number of setbacks due to living in a rural area. Highly recommend!
I’ve had my internet service through MEI for over a year now. Yeah nice in a while they have some issues with their services but if the issues last a while they have compensated me for that time. …
Mark was very efficient and polite, very knowledgeable and made me feel completely comfortable with the router and how to set everything up. I highly recommend this company as far as set up and installation. It’s only been on a few minutes but the service seems to be working just fine also.
My installer was on-time, extremely polite and professional, and quickly installed a blazing-fast internet service out in the boonies. All-around fantastic service!!
I had Mark and Mike do the install for my fiberoptic instal and they were so accommodating, friendly, and speedy! Very happy with their amazing customer service and wonderful attitudes. THANKS MEI!
We needed a new DSL line and Mr Holtz arrived 10 minutes early. What was to be a simple job quickly turned into a difficult one. Mr Holtz spent a lot of time in and out of a crawl space. Despite the extra troubles Mr Holtz maintained a …
Poor customer service. Denise was incredibly rude. Line techs speed exceeded well over 16mbs on dsl during local test. Yet sales said my line could only support 18 but I’ve never seen over 16. They offer a +9mbs boost where available, but …
I had a great experience with MEI! My husband and I have been costumers for 5+ years and have had very few issues. When something does come up, or the internet is down (which hasn’t happened in a long time) I just call up the wonderful …
The guys did my installation last week and, unfortunately, had to deal with a rather snug crawlspace. They got it done quickly, cleanly, and professionally. Looks and works great. Offered quite a few options to bring it into the house, even given the difficulties. Thanks guys and MEI!
Mark and Mike did a fantastic job on install. Talked me through options, install was smooth and quick, very professional and friendly. Quick and easy, and so far so good on internet speeds! Highly recommended, at least for Fiber Optic!
Note: This is my review for The installation crew only. They were great. Fun people to be around. Great service. Fast and efficient and best part was they can get the job done. The installation crew know what there doing, thank you guys😎 …
Gary and Gene stopped by a few weeks ago and got us set up with the new fiber installation. Works great! Gary and Gene were friendly, efficient and professional and we now enjoy the benefits of their efforts. Kudos to MEI’s staff.
Mike, Mark and Steve came and upgraded our church to the new fiber optic service. They were on time, courteous, professional and cleaned up when finished! As always, thrilled with the great support our local business provides our …
Our community finally got fiber connected. Gary has been a long time technician coming to our house for many years. His coworker Gene also has been by and they are both awesome. I had technical questions which they easily answered and gave …
Complete garbage.
Slow and overpriced
Junk
This internet makes me want to kill myself
Terrible speeds and prices
to expensive in comparison with national averages
Nice staff quick service e
Monopolized internet and phone. $75 a month for slow internet
Real easy
Very friendly staff and very helpful and answer all questions
Very friendly staff… Quick to fix issues
Would be nice if it wouldn’t take 15 minutes to watch 5 minutes of a show.
This happens all the time.
As of 3:22 Am on February 28, 2021 this internet is worse than the stuff they got in South Sudan
Response is terrible, can not talk to a person, internet is slow… Website is difficult to navigate to make payments.
How am I supposed too get ahold of someone too fix my internet wire…… when no one answers. This is absolutely frustrating
One of the WORST internet companies around cant wait to ditch them for starlink wifi.
Very rarely do you get the speeds you pay for. Causes unnecessary stress for almost every one we know that has this internet
The MEI tech went above and beyond to get us hooked up on are very cold and windy day. Service has been great.
Good stuff! Well done!
Used to be awesome wifi but has been hit or miss or lagging for a while now really hope it gets better soon
Nothing but problems. I could write a book about this monopoly. Customer service is a joke for this business. Thank God for Starlink!!! 🙂
This internet was wack, is wack and will remain wack. Moves at the speed of a telegraph.
On time and answered all my questions thank you Mei
Internet wont even load a snapchat and they ignore every call. Worst internet company i have ever dealt with. Never do business with this company unless you like being stole from.
Terrible. Internet is very slow even when it does work. Only go through them because I don’t have another option. Update. MEI is now discontinuing service in our area. We have 2 weeks before we’re without internet. Sounds about right.
Our internet through them never works at night. When they have outages or problems there’s no heads up your internet will not be working. It is very unreliable. I’m unable to get my online school work done at home because I can’t trust the connection won’t go out. This is the 4th time in a week we’ve had no internet for whatever reason.
Why do we pay $70 for 3 mbps down and 1 up. Every other website we look at you can get up to 50 mbps for $70 and $15 for 10mbps. If you think scamming us is funny I will be filing a lawsuit on you so you better lower the prices or upgrade …
have had mei for about 6 years was great high speed very dependable but in the last six months every sence they up graded their system our internet was only half the speed and only works like half the month to three weeks of the month …
MEIis all that was offered as a high speed internet option and they have been reliable and responsive when things aren’t working correctly. I am just glad we have an option where we live tbh. Their service has been great for us as we stream our television, games, ect.
i would’ve given this 4 stars because for the first year my internet was ok and my ping in games were great i’m talking 5ms ping. now i can’t even play a match of csgo let alone actually move because my ping is at 800ms+. it was fine. But …
Normally with time, companies will upgrade their service. Not MEI. It’s been over 10 years and we’re getting the same slow internet as we have had since 2007! I tried downloading a game on my xbox that was 18 gigs. I’m going onto hour 4 and …
If I could give zero stars I would. Customer service with this company is horrible. They shut off my DSL, I was told accidentally, once restored my wireless router was not recognized and I am on unable to use it . It has been four days …
Me and my brother been using this internet for a couple years now. The latency is only stable if others are off their phones etc. Uploading something? Forget it, takes forever. When I have to download something over 10gb I take my rig to my …
Mark and Gene Very nice and respectful
These guys got here early and got done so fast that they left before there scheduled time to ARRIVE, they came in with team work and enthusiasm, and got it done so fast i couldn’t believe it.
Using phone and fiber for internet. Excellent product. Service/support is far better than we’ve had with any other business provider.
Gary was very polite and fast at what he did thank you
Mike was great, give him a raise and the day off!!
Best internet providers available, I’ve used them for 10+ years
Edit: I don’t know what’s going on with MEI lately. Expensive monthly bill with …
They are the only unlimited high speed net available at our location and are usually pretty good. We have some issues because of our location and the trees but overall decent service. We had an issue with our service at one time and it took …
No rating at all to give this service provider. For the past 5 months I paid for a service that I was not receiving. Numerous calls. Family complaining and technicians promising they’d “look into it”. I asked for refunds so many times …
Never get the speeds I pay for. Constantly drops service. No option for just internet without a phone line and to top it off, it’s a monopoly in most parts of town. …
When first moving into the area, I wasn’t thrilled with having the fastest internet service available being only 17mbps download and didn’t give much thought into upload speeds. It broke my heart to find out I would be paying double for …
The tech who came and installed my internet deserves his apple fritter donuts
I’ve never had bad service with them. They are always quick to reply. We have had them for over a year. …
This is my only option for internet connectivity at my current residence. The value for money is not there. $80/month for slow dsl speeds when spectrum is charging $40/month for 10 times the speed. For now, they have no real competition in …
Awesome. Outstanding service and very professional people! I highly recommend.👍👍 …
If this is how Internet works I don’t want it. Fails regularly, constantly resetting routers THEY sold me. 2gps speed when I’m paying for 8! No service after hours. Give me a $150 router and try to say paying $10 per month to lease it with …
MEI has always provided great service and their fiber install was great.
Great install crew! Great speed with new fiber-optic!
On a high note, the technicians we’ve dealt with the last 30 years do a good job. whether they are on the phone, or out to the house, always a good job.
Other than that, I can say that MEI/BCTC is probably the worst company that is …
I do not understand how this is not a monopoly. Some competition would be a welcome change that might motivate this company to offer a service that is consistent and compatible to a world outside of Barry County.
I give a 1 star rating because the option for 0 does not exist.
Options are very limited where we live and this was about the only choice for internet. Currently paying over $100/month with MEI (this will be our last month of service) and average download speed is usually between 2 and 5 Mbps. Lots of …
Terrible internet! Very disappointing.I’ve been a customer for almost 8 years and the account is in my husbands name. If we had another option we would switch.
Gary and Gene where very nice and did a great job.
Mark and Gary were great. Very helpful and respectful of property.
All of the customer service and field technicians I’ve interacted with have been nice, but the value just isn’t there. They have a monopoly in this area which explains why they charge outrageous prices for such horrible internet service. As soon as another company offers internet in this area I’m jumping ship.
Mike was absolutely amazing!! 11/10 recommend him for your internet/cable needs!
Updating my review after speaking with Katherine in Customer Service. She was able to reach me after e-mailing their support team. She was able to resolve my issue and reported the problem with the phone numbers internally to her team. …
From my initial call through the installation, MEI was great. AND our internet service is great. Would recommend MEI.
Great service an knowledgeable I rate a 5 star… although I have to rate a 1 star for the guys wouldn’t share a Cold Beer with me once they finished 😄 👍🏻 Thanks Guys! …
They’re amazing, I would definitely recommend MEI and BCTC to anyone, I moved to the area from Orlando and I thought I was going to have issues with the speed, but they guided me into what I needed and It’s been 2 years of amazing internet, …
Gene Gary and Mike did an awesome job installing the lines and was very informative.
Tech was great, quick and knowledgeable . Grady also made my install look good. MEI signal for me is faster than att DSL
We’re really impressed, they were went above and beyond to ensure that we had high speed internet despite a number of setbacks due to living in a rural area. Highly recommend!
I’ve had my internet service through MEI for over a year now. Yeah nice in a while they have some issues with their services but if the issues last a while they have compensated me for that time. …
Gene and Gary fixed my problem in record time and were very professional. Thank you so much
Mark was very efficient and polite, very knowledgeable and made me feel completely comfortable with the router and how to set everything up. I highly recommend this company as far as set up and installation. It’s only been on a few minutes but the service seems to be working just fine also.
Gary was extremely professional and knowledgeable, setting up and explaining our wifi system. Wish we would have signed up sooner!
Mike and Mark did a great job and were friendly, polite, and helpful! They got my high speed internet up and running and I’m grateful for that!
My installer was on-time, extremely polite and professional, and quickly installed a blazing-fast internet service out in the boonies. All-around fantastic service!!
I had Mark and Mike do the install for my fiberoptic instal and they were so accommodating, friendly, and speedy! Very happy with their amazing customer service and wonderful attitudes. THANKS MEI!
We needed a new DSL line and Mr Holtz arrived 10 minutes early. What was to be a simple job quickly turned into a difficult one. Mr Holtz spent a lot of time in and out of a crawl space. Despite the extra troubles Mr Holtz maintained a …
Great customer service and installation was fast and easy with Mark! Speed is exactly what I need as a work from home employee.
Poor customer service. Denise was incredibly rude. Line techs speed exceeded well over 16mbs on dsl during local test. Yet sales said my line could only support 18 but I’ve never seen over 16. They offer a +9mbs boost where available, but …
I had a great experience with MEI! My husband and I have been costumers for 5+ years and have had very few issues. When something does come up, or the internet is down (which hasn’t happened in a long time) I just call up the wonderful …
The guys did my installation last week and, unfortunately, had to deal with a rather snug crawlspace. They got it done quickly, cleanly, and professionally. Looks and works great. Offered quite a few options to bring it into the house, even given the difficulties. Thanks guys and MEI!
Mark and Mike did a fantastic job on install. Talked me through options, install was smooth and quick, very professional and friendly. Quick and easy, and so far so good on internet speeds! Highly recommended, at least for Fiber Optic!
Note: This is my review for The installation crew only. They were great. Fun people to be around. Great service. Fast and efficient and best part was they can get the job done. The installation crew know what there doing, thank you guys😎 …
Gary and Gene stopped by a few weeks ago and got us set up with the new fiber installation. Works great! Gary and Gene were friendly, efficient and professional and we now enjoy the benefits of their efforts. Kudos to MEI’s staff.
Mike, Mark and Steve came and upgraded our church to the new fiber optic service. They were on time, courteous, professional and cleaned up when finished! As always, thrilled with the great support our local business provides our …
Our community finally got fiber connected. Gary has been a long time technician coming to our house for many years. His coworker Gene also has been by and they are both awesome. I had technical questions which they easily answered and gave …