Customer service is fantastic! Everyone has a smile on their faces and is willing to help. I’ve always reached someone quickly on the phone whenever I’ve called.
Has been my “bank” for many years. Very friendly staff, always helpful and pleasant to deal with. I consider myself very fortunate to be a member of this credit union.
Pretty sad and blatantly bogus to see about 15 people submitted 1-star reviews within a 1-day span (and most provide zero detail on their negative experience). People need to learn that instead of raising their voice, they should improve …
Never had a bad experience here in all my years of being a member. Always friendly and smiling employees who’ve gone above and beyond to make sure I’m took care of. My whole family banks here! They’re amazing! 🙂 …
When no one would lend me money for a car purchase, MEMCU helped me to do it.
Aside from an minor incident with a teller a long time ago, my experience has been excellent. …
I dealt with tonya for my new car loan and she was amazing, very prompt and I was exactly where I wanted to be as far as monthly payments. Thanks so much members and thank you Tonya.
Loan officer Deborah / and the team for years that I known her to work for Members Credit Union she has been great professional experience and courteous to us great people great rates give them a try Thank you.
Banking apps out there very user friendly of course as a member credit Union member I love talking to the people they’re very helpful and they go out of their way to help you to see that everything you want gets done and done right so yeah I love this app and I love Members credit Union
Bobi was GREAT, she followed up with me every step of the way. It was a GREAT experiment with MCU….With Old Dominion Freight Lines and MCU as our credit union, you can go wrong
Debra was a true professional, extremely knowledgeable and helpful! The experience was excellent and I deeply appreciated her commitment to successfully assisting me with my loan process.
Horrible credit union! If you apply they will be glad to take your money, then declined the membership until I could bring by the church pamphlet that I go to since I live just on the edge of that county. I honestly go to the church I told …
I have been a member of Members Credit Union for many years now and have always received courteous, friendly and professional service. Staff is attentive to me and always direct me accordingly to resolve or receive council with any concerns …
Bobie was very accommodating and quick to respond, She also gave me a person I needed to speak with about another topic besides a loan and that was handled by Shannon which was very quick and easy! Great customer service from both of them!!
Bobie was the loan officer who helped me. I reached out to for a pre approval. She responded swiftly. She gave me all the information I requested in a short amount of time. When I sent her a purchase order, Bobie emailed me the loan …
I am a new member of Members Credit Union, my mother-in-law referred me here (which I’m glad she did). I want to thank Windy Sibbitt for being so professional and making my first auto loan experience a great one. She helped me get the best …
I walked into my local branch not knowing what to expect. I was under a lot stress, pressure and anxiety. When I walked out of the credit union I was relieved. I had a solid solution on how I was going to address the remaining balance of my daughters tuition. Problem Solved! My daughter & I are both grateful. Thank you
This is the second vehicle I’ve had refinanced through Members Credit Union. The process is very simple and hassle free. Not to mention a significant lower Interest rate. The loan officers are so helpful and polite. I would highly recommend them . THANKS!! Members Credit Union
Once in a great while you have the privilege of speaking to a truly genuine people person that ANY business is lucky to have. I spoke to a young lady today in customer service , Britney, who help a old technology challenged guy fix his …
I’ve never been apart of an easier process of getting a loan for a car until now. Debra made the process so effortless and truly made my day. I’m grateful for being a member of Members Credit Union. …
I have been a member of Membersfor over a year and my experiences have been flawless and peaceful. I have purchased two vehicles through Members and each time the loan rep was very professional, polite, and very knowledgeable. They were …
Recently refinanced a car loan through Members Credit Union. They give the best rates. Will never use a bank again. Very pleasant experience and super friendly and very professional people. I have already recommended them to others.
Jennifer is probably the best individual worker for a bank, that I have ever dealt with. Very nice, understanding and professional. She was on point with everything and the wait time was great! I had tried another bank before coming to …
I have financed my last few vehicles through Memcu. It has always been a very swift and easy process with my loan officers. Good interest rates as well. My local branch closed, but all documents were able to be signed via DocuSign. Very pleased with my credit union.
This credit union is horrible. I do not recommend, I’ve been with them for 5 years with all of my income going to them . They were not able to help .. The only person that was adamant about help was Mrs. Wendy S…
This is the best credit union ever! I’ve dealt with Members for the past 5years. I’ve often banked there but never joined
They are awesome and the most friendliest group of people u will ever meet. …
Phenomenal service and kindness in customer support. The teller Maggie Goard has been exceptional in every interaction I’ve had in the bank. No matter the day or weather, she has a smile on her face and has been nothing but helpful! Thanks again!
I really wanted to do 4.75 because I really have had no bad experiences with MCU. The only recommendation I have is with the phone app. I would get rid of the More button at the top right because funds transfer is available through the Menu …
Been with Members since 2013. They are the best banking institution I’ve ever dealt with. Treat you like real family (maybe better) lol Wouldn’t trade ‘‘em for the world!👍🏽 …
The customer service is great! They are very responsive and seek ways to improve the customer experience. I feel like they are genuinely concerned about my financial well-being and look for ways I can save money
Let me say MCU takes care of your needs. They are quick to respond to your request, friendly and professional service. The associates always greet you with a smile. They have my business locked in.
Kelly B. Mocksville, NC.
I have been a member for over 9 years, and every time I call I am treated very courteous and my questions are answered or called back with answers. The dealer I bought this vehicle from told me…” your credit union was the best experience …
The Members Credit Union team was absolutely amazing helping me through my recent car loan and purchase. My rep Ms. Shore made me feel valued and respected. She made the process easy by being very responsive and cooperative. I had a stress-free experience thanks to her.
(Translated by Google) Good
(Original)
Buena
The best local bank here in Winston Salem NC 👍👍👍👍👍 …
good place
Bad customer service
very unprofessional very misleading
Great place!
In a word “Awesomeness”
Great for auto loan
We need more branches please1
Staff was so friendly
Always friendly and eager to help.
Bobbie Shore is the GOAT 🙂
Quick and quality service!
always fast and easy! no problems
The BEST CREDIT UNION in the United States of America
Always very helpful and courteous.
My first visit and my last . I wouldn’t recommend this business to anyone .
Wonderful business full of wonderful people who are so happy to help!
Very helpful and always a pleasant experience with the team at this location!
It was excellent and very quick! Thank you!
Great branch — full of super helpful, friendly, professional people.
just the nicest group people, and muffy loves the drive thru
I love being a customer with Members Credit Union!
I applied for a personal loan and within minutes I was approved!!
Great staff. Awesome service. So glad I found them!
Absolutely great very professional very courteous well please
Wonderful credit union.
Very helpful an knowledgeable
Wonderful experience, Bobie was amazing.
Like the bank and the employees.Just wish they had a drive thru
Very good !!! Excellent attention and good actitud .
Doris Hudspeth
They have great people working there and so helpful😀 …
Member for 25 years. I am ready for remote check deposit.
I love my bank wonderful people and wonderful customer service
Don’t know why there’s a bunch of 1 star reviews without any explanation. Never had a bad experience here.
No matter what I need MEMCU always provides. Love being a member.
Great place for car loans. Very helpful staff
They did an awesome job and was very professional and timely.
Wonderful staff they will answer all questions if not they will before you leave great place to bank
Always treated very well here. I recommend Members Credit Union to all my friends.
Awesome bank!!! Alex in loans is outstanding! Thank you for helping me get my credit and life back on track!!!
my experience was great. employees was polite ,kind and courteous.service was promt and fast.
Taylor in the office is absolutely wonderful!!She’s very courteous and professional. I will recommend anyone and everyone to MCU!
I have banked with them for years and they are the greatest branch! They take there time and they know me every time! I love them!!!
MCU has always been a pleasure to work with. Their customer service is hard to beat
Very happy with the service provided. They patiently explain the process as well as giving me instructions step by step. Thanks.
WONDERFUL place and staff very helpful. They will indeed help you in the time of needs and respond back quickly. You diffenly wont be disappointed!
Easiest credit union to deal with ever. Tonya knows her stuff. Top notch experience.
Customer service is fantastic! Everyone has a smile on their faces and is willing to help. I’ve always reached someone quickly on the phone whenever I’ve called.
Best people EVER!!! I Just wish they had more locations Saturday hours, longer hours during the week or the ability to make deposit s at the ATM’s
It was a simple process. The representative was friendly, attentative, non- judgemental and prompt. She also has a beautiful green thumb.
Always prefect service and communication with auto loans to personal loans and they have helped build my credit and save me money MEMCU is the best
Has been my “bank” for many years. Very friendly staff, always helpful and pleasant to deal with. I consider myself very fortunate to be a member of this credit union.
Members Credit Union is amazing! Very quick, efficient and easy to do business with. I highly recommend.
Great customer service and great communication. Thanks for a great experience. With my auto loan, and everyday banking needs.
Great credit union 👍👍they work with you On loans and help you out with whatever you need.
I highly recommend Loan Officer Tonya Osborne …
Windy at the Winston Salem, NC branch is amazing!! She is very quick, understanding, and makes sure all your concerns are taken care of.
So far I have no complaints! MEMCU is helping me rebuild my credit and my financial strength. Mr. Johnson has been a big help to me.
Pretty sad and blatantly bogus to see about 15 people submitted 1-star reviews within a 1-day span (and most provide zero detail on their negative experience). People need to learn that instead of raising their voice, they should improve …
I’ve been with this bank since they were on Silas Creek. Great staff. Bought my first ever newish car with them.
Never had a bad experience here in all my years of being a member. Always friendly and smiling employees who’ve gone above and beyond to make sure I’m took care of. My whole family banks here! They’re amazing! 🙂 …
When no one would lend me money for a car purchase, MEMCU helped me to do it.
Aside from an minor incident with a teller a long time ago, my experience has been excellent. …
Morganton and Valdess banks are absolutely amazing and very friendly. Their on top of things and keeps you informed.
They become family.
I dealt with tonya for my new car loan and she was amazing, very prompt and I was exactly where I wanted to be as far as monthly payments. Thanks so much members and thank you Tonya.
Loan officer Deborah / and the team for years that I known her to work for Members Credit Union she has been great professional experience and courteous to us great people great rates give them a try Thank you.
Banking apps out there very user friendly of course as a member credit Union member I love talking to the people they’re very helpful and they go out of their way to help you to see that everything you want gets done and done right so yeah I love this app and I love Members credit Union
Bobi was GREAT, she followed up with me every step of the way. It was a GREAT experiment with MCU….With Old Dominion Freight Lines and MCU as our credit union, you can go wrong
Best banking experience I have had in years. Efficient and friendly.
So far my brief experience with the Elkin office has been very good! The young lady has been very friendly, courteous, helpful and professional.
Debra was a true professional, extremely knowledgeable and helpful! The experience was excellent and I deeply appreciated her commitment to successfully assisting me with my loan process.
Horrible credit union! If you apply they will be glad to take your money, then declined the membership until I could bring by the church pamphlet that I go to since I live just on the edge of that county. I honestly go to the church I told …
I have been a member of Members Credit Union for many years now and have always received courteous, friendly and professional service. Staff is attentive to me and always direct me accordingly to resolve or receive council with any concerns …
Bobie was very accommodating and quick to respond, She also gave me a person I needed to speak with about another topic besides a loan and that was handled by Shannon which was very quick and easy! Great customer service from both of them!!
Easy and quick auto loan process. Customer service was great and made the process smooth.
We have been using Members Credit Union for years. As usual first class service handling my auto refinance!!
Debra was a great person to work with for my car refinance. Excellent customer service. I love this credit Union!
I’ve been with Members for many years.
They have always taken care of me and they have always given the best rates. …
Bobie was the loan officer who helped me. I reached out to for a pre approval. She responded swiftly. She gave me all the information I requested in a short amount of time. When I sent her a purchase order, Bobie emailed me the loan …
I am a new member of Members Credit Union, my mother-in-law referred me here (which I’m glad she did). I want to thank Windy Sibbitt for being so professional and making my first auto loan experience a great one. She helped me get the best …
I walked into my local branch not knowing what to expect. I was under a lot stress, pressure and anxiety. When I walked out of the credit union I was relieved. I had a solid solution on how I was going to address the remaining balance of my daughters tuition. Problem Solved! My daughter & I are both grateful. Thank you
This is the second vehicle I’ve had refinanced through Members Credit Union. The process is very simple and hassle free. Not to mention a significant lower Interest rate. The loan officers are so helpful and polite. I would highly recommend them . THANKS!! Members Credit Union
Karen was great! She made getting what we need done quickly. Wish every Credit Union was like this
Once in a great while you have the privilege of speaking to a truly genuine people person that ANY business is lucky to have. I spoke to a young lady today in customer service , Britney, who help a old technology challenged guy fix his …
I’ve never been apart of an easier process of getting a loan for a car until now. Debra made the process so effortless and truly made my day. I’m grateful for being a member of Members Credit Union. …
I have been a member of Membersfor over a year and my experiences have been flawless and peaceful. I have purchased two vehicles through Members and each time the loan rep was very professional, polite, and very knowledgeable. They were …
Recently refinanced a car loan through Members Credit Union. They give the best rates. Will never use a bank again. Very pleasant experience and super friendly and very professional people. I have already recommended them to others.
Jennifer is probably the best individual worker for a bank, that I have ever dealt with. Very nice, understanding and professional. She was on point with everything and the wait time was great! I had tried another bank before coming to …
I have financed my last few vehicles through Memcu. It has always been a very swift and easy process with my loan officers. Good interest rates as well. My local branch closed, but all documents were able to be signed via DocuSign. Very pleased with my credit union.
Car loan process was easy and employees were very helpful.
Alex N was a great patient loan officer.
We have a good history with Members in regard to car loans and line of credit …
Good communication and very professional, satisfied and very good work. Thanks Karyn Keinert
This credit union is horrible. I do not recommend, I’ve been with them for 5 years with all of my income going to them . They were not able to help .. The only person that was adamant about help was Mrs. Wendy S…
Bobie Shore was absolutely wonderful and very helpful. Easy to work with and helped to save me money.
Their service is excellent and they have a lot to offer for a financial institution, because they are looking out for their members.
This is the best credit union ever! I’ve dealt with Members for the past 5years. I’ve often banked there but never joined
They are awesome and the most friendliest group of people u will ever meet. …
Phenomenal service and kindness in customer support. The teller Maggie Goard has been exceptional in every interaction I’ve had in the bank. No matter the day or weather, she has a smile on her face and has been nothing but helpful! Thanks again!
I really wanted to do 4.75 because I really have had no bad experiences with MCU. The only recommendation I have is with the phone app. I would get rid of the More button at the top right because funds transfer is available through the Menu …
Been with Members since 2013. They are the best banking institution I’ve ever dealt with. Treat you like real family (maybe better) lol Wouldn’t trade ‘‘em for the world!👍🏽 …
Bridget Berry is amazing! Couldn’t ask for better communication. She listened and walked me through the whole loan process.
The customer service is great! They are very responsive and seek ways to improve the customer experience. I feel like they are genuinely concerned about my financial well-being and look for ways I can save money
Let me say MCU takes care of your needs. They are quick to respond to your request, friendly and professional service. The associates always greet you with a smile. They have my business locked in.
Kelly B. Mocksville, NC.
I have been a member for over 9 years, and every time I call I am treated very courteous and my questions are answered or called back with answers. The dealer I bought this vehicle from told me…” your credit union was the best experience …
The Members Credit Union team was absolutely amazing helping me through my recent car loan and purchase. My rep Ms. Shore made me feel valued and respected. She made the process easy by being very responsive and cooperative. I had a stress-free experience thanks to her.