Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
one of worst hospitals i have ever been to
several years ago i had bronchitis and was coughing up blood
the triage nurse was unimpressed and made me wait almost 4 hours to be seen
My experience for an echo-cardiogram was prompt. All-and-all was no longer than 45 minutes and received pleasant service from all staff! I would go again.
Thank you to all the nurses and doctors at Memorial Medical Center you all deserve 5 stars thank you very much Luis in ICU you’re like an angel taking care of my loved one.
The worst experience ever. The place was so dirty not kept clean. The nurses are not professional. I didn’t even see a dr. It’s ridiculous what they charge customers for a horrible service.
Absolutely the worst customer service EVER nurses are beyond rude and no help at all. They don’t answer any questions and have horrible attitudes towards customers. Will never return there.
This hospital sucks. I would never recommend this one to anyone. I went there in extreme pain and they did not help me. I went there in pain and left put of there still in pain. Dr David Scolnick is the worst. I would rather suffer then ever go there again.
I’ve been clean for over a year and they still treat me like a junky . But they did save my life a couple times just some staff has prejudice. May God guide them to the right path
You have a nurses working there with prior drug convictions working there. What king of hiring process do you have. Tonda Salvini/ Tonda Slagle/ Tonda Griffith or whatever name she is going by now.
Waited 7 hours in the WAITING ROOM ONLY!!!!! I waited another 5 hours in back. Go to Mountainview. This place is trash ran by trash. Not real doctors apparently. That long of a wait n they can’t turn people out?? Sick staff
This Hospital is the worse. If I would have had a choice I would have taken my husband to MT. VIEW Medical. But we where told that the dr he needed for his hand was here. Never again will I come here for anything.
They always took good care of me and my son everytime we went they do an excellent job thank you so much Sincerely mom of Jeremiah Lopez. Annette Martinez!!👍👍 …
Be careful when choosing this hospital there is some great nurses and physicians however, the bad ones outweigh the good ones by far. If you need sereous anything you are better off heading to El Paso or Albuquerque.
I think the hospital is making great strides in continuously improving both customer service and the quality of medical care, thank you! good job, keep it up!
I had a brain ischemic attack, and the ER team got me in, gave me tPA. I am so grateful for the ER nursing staff, the radiology staff, the telemedicine neurologist and the ER doctors for getting me the help I needed.
Right this minute they have a vet that is fine, tied down and drug snowed for profits and treating us as completely insignificant, to be lied to dismissively. This place makes people sicker and has a BAD reputation of people dying from staph they caught there. Find other care. These are monsters.
this is a sorry excuse for an ER , for a simple thing that should have taken less then 3 hours i spend 6 hours at this place , i arrive at 11pm and dont get out of there till after 5am , the ER was NOT busy except taking long breaks and dragging their feet! i have seen a morgue work faster then this place
I had a sleeve done my Doctor was Frank Felts what a wonderful man. His staff is so loving and the hospital stay was so loving I felt at home…love my team.
I recently had a surgical procedure.
It was THE WORST surgical experience of my life. I have had 9 surgeries in my life. This was BY FAR the WORST…..ANYWHERE! …
I’ve had surgery, blood work drawn, x-rays, and my personal experience was amazing. For the most part evrytime I went in I was treated by different employees and they all treated me very professional…clean, comfortable, and very competitive… thank you MMC keep up the good work
One of the worst facilities. Uncaring, unethical, staff will lie & bully patients & family until they get what they want. They have no morals. They don’t deserve a half star rating, but there is no option for -⭐.
I had surgery here Aug 28, 2018 EVERYONE from Dr. Felts, to the anesthesia team, to Sarah, Gilbert, and Ava and everyone on the 6th floor for the OUTSTANDING care and respect of me, this is an EXCELLENT Hospital, I 1000% recommend them!!!!
Great staff & they are friendly. My girlfriend who is pregnant had a appointment with Dr. D. & he was a great person who is concerned about the health of our Baby. Thanks MMC…
Came here for Surgery since the moment i stepped in the staff has been great .. Dr. Barnica , the Hospitalist , and the Nurses who attended me met all my medical need and beyond … I would recomnend this hospital to everyone 🙂 …
they treated my dad super fast when he had to have his appendix removed and thanks to that my dad didint die but i do agree on one thing whenever the nurses dont let patience see their families its just not right if its family arent they suposibly be able to go inside to visit n see them that’s my only problem
Terrible. Never again. . they don’t even check on you with severe abdominal pain.. Been here for 2 hours not once I’ve I had someone come check up. I feel as if the staff just doesn’t give a s***. My mistake for coming here instead of Mountain View. The wait is worth better care.
Probably the worst healthcare facility in the state of New Mexico. Nursing staff so disrespectful. If I had to choose between going to their hospital and dying I would rather die at home
Saved my life this summer. They had the appropriate doctor on call when I was admitted to the ER at 1 in the morning. Treated my family and I wonderfully and the pediatric floor I was on was beautiful!
My son was just admitted to there nicu last night really caring nurses I recommend helped me alot more then where I had my son at least that’s how I feel
Outpatient surgery with Dr. Owens. Everyone involved was absolutely great. If y’all read this, please know that I appreciate what you do and the risk you take in these times. God reward you for all you do.
5 stars for the ER dept.. It was a Saturday morning and I got right in. They discovered two pulmonary embolisms and got me into I C U immediately!
Unfortunately, the same 5 stars do not apply to ICU
Shavuan a RN there was the best also a guy named who took you to get the Imaging he was also awesome the two best ones there well besides the doctor of course
I have had all my surgeries accept for one done at memorial medical center and the doctors, anesthesiologist and nurses and nurses aids are phenomenal. Thank you for everything! You will always have my business.
It was Feb 9 2013 when i was in a semi rollover….my co driver fell asleep…i was brought here by ambulance. They brought me into the er on a backboard and left me unattended for over an hour. When they came in all they did was xray my …
Got to say that my husband works here so we were required to use them. Thank God I have seperate insure now and can go elsewhere. Sad to see the generic responses from the hospital on concerns below. After being a hospital safety officer …
Service is terrible was told by the old man in the main entrance to leave my daughter, in the car if i wanted to go in to the surgery waiting room thsi SOB is an animal and should be fire you font treat hispanic people like animals going threw a BBB complaint follow by board directors and so on
The surgical staff and the surg-med staff on the 3rd floor are world class! A serious surgery and a three-day admission was made as pleasant as possible by the nurses, techs, and environmental services there. Wonderful, wonderful, wonderful! Thank you, MMC!
I stopped to get blood work done and they are open until 2pm. They obviously don’t care about serving up he working man! This is a misguided policy. I am very unhappy!
2008 i went went a distended belly that hurt like hell and was for some reason causing pain run down my leg. In the ER, Doc finally came in, found out we were un insured, (we were in transition from State job to City job). The doc did not …
I’ve been here for for 6 hours the lobby is dirty as a locker room there are elderly crying for water ive 😢 brought it to the staff an nothing is being done for the thirsty ….. they say she can’t have anything due a test needing to …
Sudden extreme vision loss in left eye. I went into the ER here, answered the questions honestly, one of which was if I’d ever used drugs. I was honest. Yes, I’ve used drugs in the past ON OCCASION (at parties usually). Doctors and nurse …
I went to the ER for a simple issue. My medications did not arrive in the mail from the VA. The nurse practitioner who saw me was rude, all but called me a liar, and then CLEARLY violated HIPPA by calling a “friend” at the VA who said “I …
I always get help from the staff at MMC. The only thing that I have a problem with is the f#@%ing security rental cops!!! Those creeps think that they can talk to you anyway that they want! It’s not cool, but I was wondering around the …
The hospital is just going to let me sit outside in the cold because they refused to give a taxi voucher to help us get home even though I have explained to him specifically I do not know how to use the bus system I do not know how to get …
My mother in law Catalina Vina who is in room 333 and is 102 years old has been neglected by the nurses on the floor. The nurses here are lacking compassion and empathy,very poor service… Where is the Director…
Horrible communication between doctors, specialists and nurses. I had to repeat myself hundreds of times. The nurses only went once per shift to check my dad. Once in a 12 hour shift!! The aide went 3 times, of course to do vitals, other than that no one made sure my dad needs were met.
I had to get blood drawn from the Memorial outpatient lab. I have had MANY IVs and blood draws, in my life. My veins have ALWAYS been a problem for nurses. Plus, I’m TERRIFIED of needles. Today, a DACC Student named Deseree, drew my blood …
This is the second time my partner has experienced TERRIBLE care @ this hospital. Staff is worthless and lack any sort of knowledge. Don’t recommend to anyone
Awful staff they just make fun on all the patients. They have hurt my relatives instead of helping them as well. No stars at all. Worst place ever. They don’t even communicate to each other I’ve have to tell them the same thing 5 times. Worthless place as a hospital.
I had surgery. Nurses were clearly under-trained. Communication was lacking. My release took 4 hours. The food was absolutely horrible. I am doing much better recovering from major surgery at home. Avoid this joke of a hospital. Go to Mountain View, go to El Paso, go anywhere but MMC.
I arrived at MMC (Memorial Medical Center) Family Medicine Center on the northwest corner of the MMC campus at 0911 for my scheduled new patient appointment at 0930 October 2015. …
Worst excuse for a hospital I’ve ever seen in my life. I’ve been to emergency room twice this week, they make you wait in the waiting room for 4-8 hours just to be seen (no exaggeration) then once you’re seen the vastness of their …
I called to schedule an appointment for some imaging and it was going to cost me $1500 to get said imagining done. Per my insurance my copay should only be $125-$150. I called and spoke to my insurance company and the representative was …
Bad bad. Went today for pre Op. Surgery scheduled for tomorrow at 10. Mmc. Called and THEY canceled at 4 Due to insurance issues. Really procedure already approved. Never never again will I go to them
This is a terrible hospital. Patient is seen by several doctors…yet they don’t communicate with each other. If you are stuck with a hospital in Las Cruces, go to Mt View. They aren’t great, but with what we have in Las Cruces, stay away from Memorial Medical. The ICU nurses are great.
No idea why this hospital has such a low rating. My wife recently spent two weeks there. The staff was caring and competent, they took great care of my wife. The hospital is clean and relatively quiet compared to other hospitals.
I injured my toe at home. The emergency room saw me within 30 minutes. They looked at my toe and immediately gave me a shot for pain. Then took me into a curtained off space. All of this was done in a wheel chair. I was then taken to have …
Dr Edna Juarez and her MA, Elizabet are incredible. They are thorough and very efficient. Their friendly service makes their patients feel welcome and well taken care of. I am very happy to have them for my health care family.
New resident of Las Cruces
I have nothing but positive things to say about my Dr.Juarez and medical staff at Memorial Internal Medicine Center. They go out of there way to help you with all your medical needs. Everyone there is so helpful and friendly and …
I’ve been having health issues for a while and coming to this hospital has been nothing helpful a couple of years ago I had a torn miniscus but they just gave me some ibuprofen and sent me home I found a doctor that helped me with that and …
Dr. Edna Juarez and her team are awesome! Very polite and professional. Elizabet Varela is a pro when she draws blood. Everyone has trouble finding a vein . Usually it takes more than 3 sticks, not Elizabet, she gets it the first try. So glad to have them as my primary physician.
I came to MMC through the Memorial Weight loss center. My surgeon is Dr. Frank Felts. His staff in his office is impeccable, as are the staff, nurses, and aides in the hospital from admissions to discharge. My process started 01/24/18, …
Pre-natal was superb! Post-natal? A living hell! There was only two families in the wing at the time we were there, but it still took hours for nurses to do their jobs. They seemed to wait for the baby to go to sleep before they would burst …
WORST HOSPITAL MY DAUGHTER CAME W LEG PAIN ND SHES HERE FOR HOURS W NO COURTESY QUESTIONS LIKE U K NEED ANYTHING I ASKED FOR A BLANKET ND A PILLOW AT ER FRONT DESK ND THE MAN SAID THEY DIDNT HAVE ANY I TOLD MY DAUGHTER TO GO TO EL PASO BUT …
Boyfriend crushed finger underneath metal bed frame pretty badly. Thought it might be broken, turned purple almost instantly and had a pretty big deep gash above his fingernail. He was also dehydrated and ended up fainting 3 times before me …
I took my 2 month old here on a Monday because we were at the new hospital (mountain view)Friday. They were so much more concerned with him at this hospital the nurse’s treated him with care and the doctor was just as caring. Friday they …
Ok, so I’m writing this from the perspective of a mom who delivered at MMC, had a baby in the NICU, and has dealt quite a bit with the lactation consultants. …
I am so incredibly grateful to have found Dr. Benevento here at Memorial Internal Medicine on S Telshor. I am new to Las Cruces and found it very difficult to find a doctor, but after calling multiple places under the primary care and …
Went to the ER and had to wait well over an hour despite no one else being there at the time. The nurses were negligent and didn’t want to be there. The doctor was even worse; he misdiagnosed me and had me go through an ultrasound that was …
I would rate my treatment higher than my full rating but have to significantly reduce my rating because while my insurance covered most of my $20,000 stay ($300 copay), I had to pay over $1000 just for the physician who saw me for less than …
In December, I was also ordered to have labs done by the Memorial Wellness Center. The assistant in the office wasn’t able to do the labs so I was referred to Memorial Medical Center since they are the same provider. I asked if I could go …
I had to go to the ER for a knee injury. I was seen very quickly. I needed surgery, which MMC scheduled for the next afternoon. Nurses and Techs on the floor were amazing. Every single person I encountered put the quality of my care first!
Dr Felts and his staff did such a good job. All the nurses where so nice here at hospital. Love how carrying they where. Really recommend Dr Felts and his staff as well as the staff in operating room, recovery and the ones in 6th floor. Thank you all
I have Asthma and now have Bronchitis, had to have blood work done and asked the woman there if she could register me for my x-rays. To save me time and so I could get my meds I needed, go to the volunteer desk show this older woman my …
I was admitted through ER for an unusual cardiac problem. The ED physician was considerate, concerned and compassionate. He and the Nurses dealt with me rapidly and consulted my private physician for admission orders. I was placed in …
Okay so I was sent to the ER after my visit with my surgeon Dr. Carrie Dieker because she said i had to have emergency surgery on my Gallbladder to remove it i was extremely sick. Everything went amazing! The staff is great everyone …
For the most part don’t ever get admitted here. My step father’s wife is on the third floor. Everyone working there is so rude, nobody knows what they are doing. Each person working has a completely different story. My step father just had …
Absolutely horrible ER! Don’t go unless you want them to kill you. My daughter had a 107.5 temp and was seizing in the waiting room and we STILL waited over 12 hrs to be seen! I called her pediatrician at home, it was Sat by that time, who …
This place is a joke. I spent 2 hours in the ER and twice they tried to treat me for symptoms I did not have. They tried to give me pain needs when I never once said I was in pain!! I have been to many hospitals but I have never seen …
Stay away if you can, especially if your going because you or a loved one has taken too many pills or are over dosing on anything. I went with my friend who had taken too many Adderall. His muscles were clenching up, his heart was racing, …
Had to go to the ER last week due to car accident. It was actually pretty fast, but I might have just been lucky cause it was empty. They took my vitals and made me get a couple x-rays. I was done within a few hours. Not sure how billing …
The hospital is terribly under-staffed and badly managed. First, the admission clerks are terribly inefficient and rude. I have had many tests at MMC, and each time, it takes forever to check in, so even if I arrive early for the test, …
This is the worst place on planet earth. The staff is okay. The Doctors are crooks. Again let me say the Doctors are crooked. See two minutes and send you a bill for a week. In my case never saw you and sent a bill for three thousand …
I came to pick up a family member, drove TEN HOURS from California and the staff communication was absolutely ridiculous. One nurse told me they weren’t here and another refused to confirm or deny them being a patient after confirming I was …
Not very happy with my stay here, wife had our baby and nurses were ok, however we ended up staying 2 nights and none of the TVs worked in the rooms, a nurse we had didn’t check in on us for a few good hours. Overall not the best hospital. Food was very bland and few things needed updating.
We have horrible experience everytime we come… We have came twice to MMC. We came the first time and we were here for 8 hours…. And the dr had diagnosed him with a virus. She gave him a pain med insted of an antibiotics. We are here …
My wife went I to the ER with a kidney stone. Well they took blood and urine and misdiagnosed an infection, the size of the stone and never gave her an IV or antibiotics or even a prescription for them. Terrible service, she is now in El Paso and the doctors here were shocked at the care she received at Memorial. Complete garbage.
I want to thank the staff in registration, the sugerical unit and Dr. Owen’s. You all are very professional, polite, helpful and extremely kind. The laughs before my procedure were nice and needed. Thank you all for taking care of me and …
This hospital is something interesting. My girlfriend while on the road driving from AZ to MO started having a bad headache that hurt in a way she had never felt before and her kidney started hurting her. I of course went to the first ER I …
Was chocking on something that made me unable to eat or drink. Took 9 HOURS between the waiting room and the exam room. I’m patient, so if that was just it, then fine. It took them 6 hours and me telling a nurse that they didn’t have my …
Review is for the ER. Was somewhat slow to finally get help for my acute cluster headache pain, (a couple hours) but that could very well be due to circumstances out of their control. All the care I did receive was courteous, considerate, …
Nothing is clean or disinfected, floors have pee in the bathroom and the rooms are so dirty with someone else’s fluids . We waited 12 minutes in the Lobby with a really sick baby , they told us they where cleaning it !!! When we went in the room it was so nasty I second guessed sitting on the bed or touching anything. I left .
Came in to bring a family member to the emergency room. Brought him at 12:00pm, and I am currently writing this while waiting inside one of the rooms, still waiting for the Nurse Practitioner to see the patient. Only reason they have two stars us because of the ease of access to snacks and drinks. Ridiculous.
Most one star reviews are by patients who forget it is not first come, first serve..that.their wait may be saving someone else’s life. Air evacuated off Interstate 10, Memorial Medical Center emergency department and cardiac unit saved my …
ER service was acceptable but the doctor that did my daughters stitches was out of network on our insurance even though the hospital is in-network. We’ve been billed $1700 from that doctor on top of the ER bill and while waiting to get our …
Very Sad… We had a emergency in 2015 just days before insurance kicked in. Was admitted and there for a week. We heard that we could apply as a charitable case, that could pay for the hospital stay.. So we did… after doing so, we …
I wanted to give a huge thank you to the ICU team at MMC. Last week, they took such great care of our loved one and treated the entire family with respect and compassion. It meant so much to all of us during a difficult time. All of the nurses, doctors, and staff were great. Thank you again so much from the entire family.
Far better than Mountain View. Came to ER and was seen by medical professionals within 20 minutes. They admitted me and was in my room within 2 hours, had pain meds and was resting until surgery next day. Everyone was attentive the enter …
They will have you wait there for hours when there’s less then 5 patients in the lobby!! Just got to a different hospital or to Hospitals of Providence. It’s worth the trip to El Paso then wait for them to even care about you 😒 …
This hospital is a scary place to be. I was admitted. I was then overdosed on medication they had to use two Narcan’s to revive me. I would not spend any time or money on this hospital… Please take your loved ones elsewhere they can be …
I cannot begin to express how terrible my experience has been with this place! My daughter was referred for an “emergency” CT scan of her broken arm 7 months ago. I never heard back from the doctor about the results so I had to call them. …
The nurses and medical team that I had were fantastic, but the admissions and billing processes were terrible! My review is a reflection of the administrative portion of the hospital. For an out-patient procedure, the self-pay price without …
Went in for chest xray. MD called ahead, told them it was STAT and that I am unable to wait. MD was assured I would be taken right in. Upon arrival at admission I was experiencing an epileptic aura and told the grey haired woman at the …
My grandma who is 84 was here tonight in ER arrived at 130pm transported by ambulance. She was offered food and drink BUT never RECEIVED anything!!! Discharged at 930pm. What a horrible place this is. You all get paid to take care of …
Dr. Michael Lara is very unprofessional and should be banned from working in any medical facility, after 4hrs I’m still sick after being tested for two things that I didn’t even have symptoms for to begin with, it’s fine if you don’t want to do your job but move on so the people of las cruces can receive proper medical attention.
Staff were rude and condescending. As I was sick, throwing up and chocking on vomit, one of the staff members laughed and asked if I was a fan of the rolling stones (I was wearing a rolling stones shirt at the time) Later when I needed the …
my girlfriend got admitted to the er early today with a serious bad rash didn’t get a room nor anything comfortable when the doctor talked to her he said she was okay that he was jus going to give her an epi pen she can use in case she gets …
I ended up in the emergency on Thursday at 1:30 am I have R/A and migraine headaches and I was in extreme pain. I pretty much had to crawl into the nurses station while she stood there watching me struggle. I supposed due to the covid …
Came to er for help thinking this is a great place boy was I wrong right away they want to hit you with pain meds right away I was not there for meds I was there for help and while the nurse was very nice I had explained exactly what was wrong me I still didn’t get any type of treatment related to the reason I was there for
Went to the ER and the Triage room they put us in was filthy. There was an open package (used) of a “OTO-Rhino Foreign Body Remover” sitting on the tray. The floors and walls YUK! -wallpaper peeling off and dirt caked on around the …
I really appreciate how responsive and attentive the emergency staff was. In a phrase, they saved my wife’s life — and handled a tired little boy (our son) and a concerned husband with grace and goodwill. Kudos especially to the nurse …
Went in Monday afternoon with terrible belly pain. Turned out to be my gall bladder. Had it removed next day and went home Thursday. The level of care was excellent. I especially want to acknowledge the two night shift nurses, Sarah and …
I brought my mom into the ER for pain in her leg prior to COVID restrictions
The ER DR was superb. My mother needed lab draws and IV insertion
My mother is 88. After several unsuccessful atte.pts, a other experience nurse …
Trying to get care at Memorial Medical Center was hands-down the WORST hospital experience of my life, which is saying a lot because I am ex-military and have been in Army hospitals, low-dollar county hospitals and urgent care clinics. I …
The service that patients and family members receive from lower level staff is ridiculous. They are not trained in common human decensy and or how to treat individuals. The care received from the assigned RN and doctors was decent but they …
This is the hospital my family chooses! My dad was in and out before he passed and it was always awesome service!!! My mom recently was admitted also and she was stuck in the ER for hours and her nurse (Darling) was amazing!!! She helped …
My mother fell ill unexpectedly and was airlifted there on Friday morning. From the flight there to her release on Sunday at noon, she was treated with the MOST love, care, and respect from every single doctor, nurse, and staff member that …
I went in because I had the stomach flu and was too dehydrated to keep fluids down. I told them this immediately as I ran to their restroom and practically spent the entire 5 hours there. They then proceeded to set up and emergency room for …
Thank you so much for all you guys are doing, especially during these COVID-19’times! I went in early this morning with abdominal pain and the service was amazing. They had a contactless temperature machine and the check in process was …
I’m very upset with your service!
my sister was admitted on Sunday, and is still not sure what happened to her! She was tested for virdiago . Her heart rate is very low. No happy with the care …
This was by far the VERY WORST hospital experience I have ever had. Nothing, not even experiences had by friends at other hospitals, was even remotely as bad as my experience. …
If writing this review can save just one person from going here, then it’s worth it. Basically my elderly mother was admitted for severe hip pain and for taking too many pain pills. The doctor there stopped her medicine and she got …
I have came here so many times due to chronic illnesses I deal with, every where has good and bad drs but out of all of them there’s only 2 that are kinda rude.. judgmental..I have no complaints with memorial I would go here over Mountain …
This placed treated me like a criminal. I was defamed as I was blocked physically to see a patient. I am in the process of attaining an attorney. I expected an apology from the staff, they could have asked me not to see the patient. They instead blocked me physically. Beware of this place and the untrained and unprofessional staff.
They don’t even know the laws with letting friends back to see their loved ones. My friend has NO ONE, and they refused to let me back there to see her. They said she has been sitting in a hall way cause there is no rooms right now. What …
All of the staff have been amazing! From the moment I arrived and each dept I had to go through until I got my room, everyone has been awesome! I’ve never been treated so good anywhere else! This has been the best and most comfortable stay …
My mother is currently a patient as a result of testing positive for COVID-19. She is currently not doing well and is on a ventilation machine. As an extremely concerned daughter who cannot be by my mother’s side I am relying, heavily, on …
I called several days in a row to reach my mom who was brought into the hospital, I could not get a hold of my mom!!! Get it together!!! u have a job to do and its not sitting around judging ppl based off their history of medications ect.. …
Recently I was admitted with pneumonia and pulmonary embolisms in both lungs. I was transported from Alamogordo to MMC in Las Cruces. Even though I was in pretty bad shape I had a great time. The nurses made me comfortable and took very …
I worked in the kitchen for a year and a half and management is awful. Bob who is the director of food and nutrition doesn’t do anything around the kitchen. He always leaves early and half the time doesn’t come in at all. He and the other …
My sister is having really bad chest pains so my mom took her to the ER. She got here around 11pm and is still sitting in the waiting room 4 almost 5 hours later. People have come and go and she still hasn’t gotten a room. So much for a fast and efficient ER.
Staff was great but financial side of this hospital is frustrating. I had emergency surgery during the pandemic and have a high deductible on my health insurance. I started paying on my bill right away but they sent my bill to their …
I spent four days in the hospital from the ER, ICU, to the cardiology unit. Staff was unfailingly kind, courteous, compassionate and professional from the techs to nursing and the doctors. I am alive and home due to their efforts.
I had bad experiences there before, but that was not the case for my mother. She was on the 3rd floor for about 2 1/2 days very ill but I have to say everyone was awesome took great care of her! They have great staff, not to mention their …
Horrible people, horrible policy. I drove down from Denver to visit my mother, only to find that they are only allowing one visitor per day. I understand that New Mexico is handing the pandemic poorly, but that is not justification for only …
I went to the ER for what could potentially be a serious issue. They tested me and of course found nothing. Even though I’m in excruciating pain 24:7 for these last 2 weeks. The RN told me “were sending you home because look young and …
I had a partial knee replacement 3 months ago and can’t give enough kudos to Dr. Schwartz from Memorial Bone and Joint, his team, and Every Single Person at Memorial Medical Center from check in to check out. Special thanks to all the great folks on the 5th floor! Thanks for taking such good care of me!
The nursing staff and doctors were professional, helpful, and friendly. Unfortunately, the corporate for-profit management could care less about patients. One hour after surgery they were pushing me out the door. Having been transferred …
I was brought in by ambulance. After 10 minutes on the gurney I was taken to the waiting room where the EMS team helped me into a chair and left. I didn’t even know if the medical staff knew I was there. According to my insurance co.’s …
I’m writing this in the hopes of people seeing it before administration buries it: the emergency room in particular here at Memorial is filled with heartless, incompetent nurses. I sat and watched as my grandmother’s blood pressure …
PFT Lab staff were wonderful very knowledgeable ,and informative on process and procedure.also tips on how to a age or continue to manage my Atala and breathing problems.I was also told how to find answers and was also given the chance to …
Performs a PFT test on my mother and the patience which the technician was able to explained everything was fabulous. He explained all the tests that were going to be performed thoroughly. Very good service. Yea
I was visiting Mom who is blind 96 year old, she had all the lunch food still on her tray. She had not been fed. A girl came in during my 15 min visit and poked her for blood sugar reading twice cause her equipment didn’t work. 5 min two …
I’ve had my daughter in the NICU here since Saturday night. From the moment we arrived we have received nothing but good care from everyone. From front ER registration office to NICU doctors and nurses. As a first time mom, having your 2 …
Thank you specialist William in lung technician for such a educated visit..
Coming from Art Trillo Visit on 7/29/2022…we need more caring ppl like him here in Las Cruces
He was very caring.
Been here in the ER since 9:30 pm with my 4 year old daughter, it was already 3 am and no one has come out to say or do something. Told the registration lady that my daughter was spiking a temporature and nothing happened. Drove from Deming, 1 hr drive, thinking that this hospital was different from ours and i regret it. 😑 …
0930 hrs Thur Feb 24: Called phone number on website and asked for records. Records had no way to correct two mistakes made on my patient portal and advised be to speak with admissions. Called admissions and was quickly disconnected. …
William with PFT respiratory was very patient and explained everything wonderfully. Made the experience and environment fun and was enthusiastic throughout the test. Very informative.
Had an appointment for 9:30. Came 30 minutes early to check in and be ready. It’s past 10am and I’m still sitting here. Why do we make appointment again?
I cannot believe the emergency room would leave an 81 year old sick individual wait for over 8 hrs to be transported back to his skill facility from when we were told he was being discharged at 345pm. He finally arrived back to his skill …
Recently had a procedure done. The envites staff was AMAZING! the nurse Alicia that admitted me was so kind and went above and beyond to make me feel comfortable and taken care of! Thank you so much!!! The anesthesiologist nurse and my …
PFT, William, MBA, RRT excellent customer service and knowledge of equipment as well as educating myself about different diagnosis’ and treatment. Thank you!
Understaffed. Having to wait All day for a CT. Orher than putting in needles for blood and a line, nothing has been done yet. The room is warm and stuffy.
My mom has been in the ICU for 2 weeks as they keep promising to put her feeding tube in. First they told us Friday, then they said we can put it in Tuesday. The doctors didn’t even know and she wasn’t on the waitlist for her procedure. …
The staff was amazing. Specifically, Jessica who was the RN in the PACU. She made the recovery experience so much easier and all the doctors were great at answering questions and making sure we all felt comfortable with our care and experience. 10 stars from us!
I’ve been waiting for 8 hours now. I have a shunt in my spine, and it is causing severe pain. I saw a provider, then was sent back here, to the waiting room. Four hours later, a pain medication was brought to me. I told the nurse that my …
For James Shaw. William PFT was extraordinary in our testing today. We learned new techniques on how to deescalate anxiety from COPD and also how to better use the medications we currently have.
RRT WILLIAM WHO DID MY SPIROMETRY AMAZING FIRST TIME EXPERIENCE MY GOODNESS HE WAS SO BRIEF WITH INFORMATION REGARDING THIS PROCEDURE AND EVEN WAS SYMPATHETIC CAUSE HE NOTICED HOW NERVOUS I WAS BUT MADE THE GREAT EFFORT TO MAKE ME AND MY …
My experience with PFT William was great!! He explained everything very well and gave me suggestions for the future to help me . Very informative!! Will definitely refer him and this experience with other people
Three hours for a strep throat and covid test results. Most of the people before us and some after us left before us and we were still waiting for some simple tests results
The best information for lungs, and respiratory therapies all explain the test and I learn different lung deceases and how to manage it.
I will recommend to anyone’s they need.
Today my father went in and had an exam done by Dr Williams. I’m very pleased to say my father was happy with how the visit went! He explained to me that Dr Williams explained everything clear enough for him to understand and he was very patient with him as well. Thank you for doing a great Job !
Terrible surgical experience with their anesthesiologist Dr Barnes, he was rude and spiteful in his bedside manner, placed the blood pressure cuff over my Cather, so it crushed into my arm then spent 10 minutes with a needle in my neck …
My primary care doctor referred me for a PFT for weezing. I took the test as well as learned a lot from Willaim about how to avoid smoking triggers as well as the difference between COPD and asthma. I would recommend doing you PFT here because William is knowledgeable as well as personable!
RRT William was very informative in educating us on lung exercises n copd! Gave us some real helpful breathing exercises to help with dads flem! Wish more health care providers were as informative in educating the patient as he is!
We can’t get ahold of my father so I called to see if he was in the hospital. They asked if I had a patient id # which of course I don’t because I don’t know if he is there. The lady who answered told me without it she can’t confirm or …
Went to memorial medical emergency room because I fell I suffer from traumatic brain injury injury and I fall all the time I average going to the emergency room maybe once once every 4 months I try not to go because they patient profile …
ThE PFT was performed expeditiously by a technician that was extremely knowledgeable and pleasant. He explained the procedures and answered my questions fully. He was prepared and actually began the session about 15 minutes before my …
8/3/2022. Had a CT & Bone scan there today. Exceptionally impressed. From check in to end . very courteous and professional caring staff. Leah in radiology is amazingly proficient.
I have a bill for over $1600 for sitting in the lobby for 8 hours. I didn’t even realize the Dr. was the Dr. as he didn’t introduce himself and spent about 1 minute talking to me. I was supposed to be admitted but since the Dr didn’t even …
I took my mother in for a pulmonary function test. William was, pardon the pun, a breath of fresh air. The information and directions given were very thorough. William’s awesome personality made the long test cycle seem like a moment. I am …
I took my son in two days ago. He is missing his left lung and has a very very small airway. He was diagnosed with the flu. We waited in the er waiting room for 5 hours without them checking his oxygen once. He also didn’t receive the …
Gave birth here and they are great. Also had to go to the ER with my little one tonight, unfortunately. They were packed, understaffed, and I’m sure they work insanely long hours. They still made for an easy trip and helped my 1 year old …
I had a methocholine test done in the PFT office with William and couldn’t have been happier with how professional and informative he was throughout the exam.
We did a pft and William mba rrt was amazing, taught me how to control my breathing and explained the entire asthma cops situation. I left more comfortable and aware
William, MBA, RRT. was the pulmonologist we worked with, and he was amazing. He explained everything we needed to know about asthma and COPD. He went above and beyond with his expertise. I highly recommend if you need a spirometry visit William at MMC.
I had a nurse in the cardiac care unit named Vicky who was an absolute angel. She took great care of me and was worried about me when I went home. Kudos for a job well done!!
Thank you to all the staff in emergency dept, 5th Floor, pre-opt, and recovery for helping my husband Miguel Ayala get through his pain and fixing his shoulder. All the staff is very nice, friendly and very helpful. Always with a smile.
I had a PFT exam with Dr. William. He was super helpful and super insightful during the entire process. One thing is knowing about having asthma, but another is knowing what exactly it is, and Dr. William was able to teach me this.
William (MBA, RRT)is so professional and thorough. He made me feel heard and as though my concerns really mattered. He is so knowledgeable and I would definitely recommend him if you need to get the methacholine test done.
Methacholin test went well.
William was very informative on how the procedure works, and side effects. He explained what medication he was going to be using and how long the procedure will last. Great and knowledgeable experience
Very fast triage in the ER. After that it is very disorganized. In the night before was told prescription would be forwarded to pharmacy. Next morning went to pharmacy no record of prescription. Came back to ER, was told it was printed the …
Mr. William did a complete PFT exam which was both informative and a pleasant experience. He talked me through the different test and made sure I felf comfortable through each one. I highly recommend him if anyone is looking to do a PFT test at this hospital!
William my PFT was very helpful, he explained everything about each test that was done. Asked about some of my health history and guided me through all the tests. He continuously check if I was feeling ok during the tests. State of …
The most horrific experience of my life. The nurses were all on social media while patients are vomiting all over the place. A patient was extremely ill with serious symptoms, threw up 19 times, not one medication was given to patient. …
Came with my husband who was suffering from non stop vomiting, diarrhea and nausea. When we went into intake, they asked basic questions including if he drank or smoked. He said yes, he uses cannabis. When we were put into a room, they …
William at MMC was awesome. He was the PFT that administered my daughters testing to check for asthma. He administered a Methacholine Challenge Test to check her airways. He was very thorough and knowledgeable. I would say he even went …
I visited MMC hospital today and I had a great time .
I was in the PFT for some testing, William took care of me. William was very knowledgeable and extremely friendly. He explained the test I was going to go …
The doctors are great. The administration s totally useless. They are too cheap to put ice machines on the medical units. The food is abominable and totally inedible for anyone on a low salt/ low spice first. The friggin bed didn’t recline …
First, I would love to boast about this kind soul Josh Diven ICU unit . My goodness fueled by his passion and desire to help others, He exert the energy required to ensure that all his patients are comfortable and that their needs do not go …
I must say the nurse Kim and Kassandra in ICU is amazing . They are a blessing these ladies made me feel like everything is okay. I pray that you ladies will be blessed .. please give her a raise . We need more people like her . …
Staff and security guard forced me in my room (man handled me) hurt my arms and then discharged me after they said my brain scan had some concerns tried to force me out and security guard then proceeded to throw me to the ground puting his …
They got us in and out quickly to do a blood draw, but I was deeply upset that the receptionist was not wearing a mask. The nurse who drew my 3 month old son’s blood was also not wearing a mask. I asked her to put one on before I let her …
I had to get a pulmonary Function Test done and William was AWESOME!!! VERY KNOWLEDGEABLE! He not only explained everything to me about the process but gave me information about my lungs & medication. William is also BEYOND Friendly. As …
On 9/24/22 my sister went in around 11pm to the ER. She goes there because her Dr work with MMC.
She usually get medical attention right away and staff is fantastic. …
There at ER few days ago and while the staff were nice I don’t think they did a particularly good job. Never had medical staff not get at least half of history. Never had medical staff not really explain what was going on. It felt like …
I went to the ER with shortness of breath. The staff was awesome, they ushered me right in and started tests. It wasn’t my heart but a PE, which was quickly diagnosed. I was expecting to be there all day; and I was in and out, within 3 …
I have been here with my baby before and the experience in the emergency room was a nightmare. Well, my baby got sick again(06/21)and I was not happy about coming back. But when we got to the emergency room they took her in right away the …
Have taken family member today for X-ray and bloodwork because of injuries. The ER had filled up very fast and they were so efficient and taking care of everyone as fast and safe as possible. I was impressed with the kind caring staff and …
I never give a perfect score because there’s always room for improvement. Memorial Hospital has impeccable staff. The nurses to the kitchen staff have shown me nothing but their love for what they do, the excitement to learn more and never …
I would give this facility 0 stars if possible. My family and I were here due to my grandfather being in the ICU. Initially we were in the ICU waiting area, no medical staff that saw us stated anything about masks, food, or children being …
Was There About 2 Days Ago. I Would Give This Medical Facility 10 Stars If I Could. The Entire Emergency Room Staff was Exceptional. The Nurses, Technicians, Doctors And Everyone Else We’re Kind, Caring Went Above And Beyond To Help You …
Best staff best care hospital in Las cruces hands down..🤗 …
They schedule an appointment then don’t have anyone to perform the test and don’t have the decency to call and tell us. Waited for nothing!
Excellent nursing care!
People never go here twice. Whether they are unsatisfied with their care or they just die there.
Get the run around checking on the status of my brother
Everything eas good and fast felt good and comfortable
Me and my fiance wasted 6 hours just to get prescribed OTC medication. What a waste of time.
Very compassionate staff who make you feel comfortable
I had my baby on the 9 th of July and all tye staff there was amazing and did a great job.
one of worst hospitals i have ever been to
several years ago i had bronchitis and was coughing up blood
the triage nurse was unimpressed and made me wait almost 4 hours to be seen
Dr. Said Elias is the worst doctor ever very very un professional! Instead of helping he made matters worse . Thanks for nothing memorial and mr.said
My experience for an echo-cardiogram was prompt. All-and-all was no longer than 45 minutes and received pleasant service from all staff! I would go again.
Thank you to all the nurses and doctors at Memorial Medical Center you all deserve 5 stars thank you very much Luis in ICU you’re like an angel taking care of my loved one.
The charge is ridiculous. We waited almost 3 hours to only have vitals done so we walked out and they still billed us for $1,000.
The worst experience ever. The place was so dirty not kept clean. The nurses are not professional. I didn’t even see a dr. It’s ridiculous what they charge customers for a horrible service.
Awsome service. Everyone was so kind and caring. Dr. Felts is the best, he truly cares and does everything to keep you comfortable!!
Good hospital if you go to ER before 5 no wait ,Dr GOMEZ IS A GOOD DOCTOR she’s chief of medicine.
Absolutely the worst customer service EVER nurses are beyond rude and no help at all. They don’t answer any questions and have horrible attitudes towards customers. Will never return there.
This hospital sucks. I would never recommend this one to anyone. I went there in extreme pain and they did not help me. I went there in pain and left put of there still in pain. Dr David Scolnick is the worst. I would rather suffer then ever go there again.
Had a dumb moment with a UXO Firework
Was checked in fast and saw the triage nurse
Then to get treated was out within 3 hours …
I’ve been clean for over a year and they still treat me like a junky . But they did save my life a couple times just some staff has prejudice. May God guide them to the right path
You have a nurses working there with prior drug convictions working there. What king of hiring process do you have. Tonda Salvini/ Tonda Slagle/ Tonda Griffith or whatever name she is going by now.
Waited 7 hours in the WAITING ROOM ONLY!!!!! I waited another 5 hours in back. Go to Mountainview. This place is trash ran by trash. Not real doctors apparently. That long of a wait n they can’t turn people out?? Sick staff
This Hospital is the worse. If I would have had a choice I would have taken my husband to MT. VIEW Medical. But we where told that the dr he needed for his hand was here. Never again will I come here for anything.
They always took good care of me and my son everytime we went they do an excellent job thank you so much Sincerely mom of Jeremiah Lopez. Annette Martinez!!👍👍 …
Went to the ER on a very busy night. Staff was still kind and attentive. Thankful they were able to diagnose and treat my life threatening situation.
Be careful when choosing this hospital there is some great nurses and physicians however, the bad ones outweigh the good ones by far. If you need sereous anything you are better off heading to El Paso or Albuquerque.
Barbara in registration likes to enjoy herself during her birthday dinner and not pay her tab.
They had my girl waiting in the lobby for 9 hours and that’s too much she could have been home doing laundry or the dishes … jk
I think the hospital is making great strides in continuously improving both customer service and the quality of medical care, thank you! good job, keep it up!
Emergency room care was exceptional. Prompt, professional and caring attitude from everyone. Excellent.
I had a brain ischemic attack, and the ER team got me in, gave me tPA. I am so grateful for the ER nursing staff, the radiology staff, the telemedicine neurologist and the ER doctors for getting me the help I needed.
Reassigned my primary care. Made no provisions for patients nor informed us. They simply do not care!
Essential workers are doing a great thing. I would not be here for this review had it not been for them. Thank you so much!!!💓💗💖🏜 Thanks Dr. P. …
Right this minute they have a vet that is fine, tied down and drug snowed for profits and treating us as completely insignificant, to be lied to dismissively. This place makes people sicker and has a BAD reputation of people dying from staph they caught there. Find other care. These are monsters.
this is a sorry excuse for an ER , for a simple thing that should have taken less then 3 hours i spend 6 hours at this place , i arrive at 11pm and dont get out of there till after 5am , the ER was NOT busy except taking long breaks and dragging their feet! i have seen a morgue work faster then this place
I had a sleeve done my Doctor was Frank Felts what a wonderful man. His staff is so loving and the hospital stay was so loving I felt at home…love my team.
I recently had a surgical procedure.
It was THE WORST surgical experience of my life. I have had 9 surgeries in my life. This was BY FAR the WORST…..ANYWHERE! …
I’ve had surgery, blood work drawn, x-rays, and my personal experience was amazing. For the most part evrytime I went in I was treated by different employees and they all treated me very professional…clean, comfortable, and very competitive… thank you MMC keep up the good work
One of the worst facilities. Uncaring, unethical, staff will lie & bully patients & family until they get what they want. They have no morals. They don’t deserve a half star rating, but there is no option for -⭐.
I had surgery here Aug 28, 2018 EVERYONE from Dr. Felts, to the anesthesia team, to Sarah, Gilbert, and Ava and everyone on the 6th floor for the OUTSTANDING care and respect of me, this is an EXCELLENT Hospital, I 1000% recommend them!!!!
Great staff & they are friendly. My girlfriend who is pregnant had a appointment with Dr. D. & he was a great person who is concerned about the health of our Baby. Thanks MMC…
Came here for Surgery since the moment i stepped in the staff has been great .. Dr. Barnica , the Hospitalist , and the Nurses who attended me met all my medical need and beyond … I would recomnend this hospital to everyone 🙂 …
they treated my dad super fast when he had to have his appendix removed and thanks to that my dad didint die but i do agree on one thing whenever the nurses dont let patience see their families its just not right if its family arent they suposibly be able to go inside to visit n see them that’s my only problem
Terrible. Never again. . they don’t even check on you with severe abdominal pain.. Been here for 2 hours not once I’ve I had someone come check up. I feel as if the staff just doesn’t give a s***. My mistake for coming here instead of Mountain View. The wait is worth better care.
Probably the worst healthcare facility in the state of New Mexico. Nursing staff so disrespectful. If I had to choose between going to their hospital and dying I would rather die at home
Saved my life this summer. They had the appropriate doctor on call when I was admitted to the ER at 1 in the morning. Treated my family and I wonderfully and the pediatric floor I was on was beautiful!
My son was just admitted to there nicu last night really caring nurses I recommend helped me alot more then where I had my son at least that’s how I feel
Outpatient surgery with Dr. Owens. Everyone involved was absolutely great. If y’all read this, please know that I appreciate what you do and the risk you take in these times. God reward you for all you do.
5 stars for the ER dept.. It was a Saturday morning and I got right in. They discovered two pulmonary embolisms and got me into I C U immediately!
Unfortunately, the same 5 stars do not apply to ICU
Shavuan a RN there was the best also a guy named who took you to get the Imaging he was also awesome the two best ones there well besides the doctor of course
From the time I registered, pre op, then surgery to recovery to the floors was a great experience!
The hospital is also very clean!! …
I have had all my surgeries accept for one done at memorial medical center and the doctors, anesthesiologist and nurses and nurses aids are phenomenal. Thank you for everything! You will always have my business.
PFT Methacholine with William, MBA, RRT
It was Feb 9 2013 when i was in a semi rollover….my co driver fell asleep…i was brought here by ambulance. They brought me into the er on a backboard and left me unattended for over an hour. When they came in all they did was xray my …
Got to say that my husband works here so we were required to use them. Thank God I have seperate insure now and can go elsewhere. Sad to see the generic responses from the hospital on concerns below. After being a hospital safety officer …
Service is terrible was told by the old man in the main entrance to leave my daughter, in the car if i wanted to go in to the surgery waiting room thsi SOB is an animal and should be fire you font treat hispanic people like animals going threw a BBB complaint follow by board directors and so on
The surgical staff and the surg-med staff on the 3rd floor are world class! A serious surgery and a three-day admission was made as pleasant as possible by the nurses, techs, and environmental services there. Wonderful, wonderful, wonderful! Thank you, MMC!
I stopped to get blood work done and they are open until 2pm. They obviously don’t care about serving up he working man! This is a misguided policy. I am very unhappy!
2008 i went went a distended belly that hurt like hell and was for some reason causing pain run down my leg. In the ER, Doc finally came in, found out we were un insured, (we were in transition from State job to City job). The doc did not …
I’ve been here for for 6 hours the lobby is dirty as a locker room there are elderly crying for water ive 😢 brought it to the staff an nothing is being done for the thirsty ….. they say she can’t have anything due a test needing to …
Sudden extreme vision loss in left eye. I went into the ER here, answered the questions honestly, one of which was if I’d ever used drugs. I was honest. Yes, I’ve used drugs in the past ON OCCASION (at parties usually). Doctors and nurse …
I went to the ER for a simple issue. My medications did not arrive in the mail from the VA. The nurse practitioner who saw me was rude, all but called me a liar, and then CLEARLY violated HIPPA by calling a “friend” at the VA who said “I …
I always get help from the staff at MMC. The only thing that I have a problem with is the f#@%ing security rental cops!!! Those creeps think that they can talk to you anyway that they want! It’s not cool, but I was wondering around the …
The hospital is just going to let me sit outside in the cold because they refused to give a taxi voucher to help us get home even though I have explained to him specifically I do not know how to use the bus system I do not know how to get …
My mother in law Catalina Vina who is in room 333 and is 102 years old has been neglected by the nurses on the floor. The nurses here are lacking compassion and empathy,very poor service… Where is the Director…
Very informative on the subject of breathing. Would highly recommend Willian to family and friends.
Horrible communication between doctors, specialists and nurses. I had to repeat myself hundreds of times. The nurses only went once per shift to check my dad. Once in a 12 hour shift!! The aide went 3 times, of course to do vitals, other than that no one made sure my dad needs were met.
I had to get blood drawn from the Memorial outpatient lab. I have had MANY IVs and blood draws, in my life. My veins have ALWAYS been a problem for nurses. Plus, I’m TERRIFIED of needles. Today, a DACC Student named Deseree, drew my blood …
Horribly long wait for high risk patient. Waited 5 hours to be seen after general check. Would not recommend!!
This is the second time my partner has experienced TERRIBLE care @ this hospital. Staff is worthless and lack any sort of knowledge. Don’t recommend to anyone
Awful staff they just make fun on all the patients. They have hurt my relatives instead of helping them as well. No stars at all. Worst place ever. They don’t even communicate to each other I’ve have to tell them the same thing 5 times. Worthless place as a hospital.
I had surgery. Nurses were clearly under-trained. Communication was lacking. My release took 4 hours. The food was absolutely horrible. I am doing much better recovering from major surgery at home. Avoid this joke of a hospital. Go to Mountain View, go to El Paso, go anywhere but MMC.
pft William was personable professional and a pleasure to lead my PFY test
I arrived at MMC (Memorial Medical Center) Family Medicine Center on the northwest corner of the MMC campus at 0911 for my scheduled new patient appointment at 0930 October 2015. …
Worst excuse for a hospital I’ve ever seen in my life. I’ve been to emergency room twice this week, they make you wait in the waiting room for 4-8 hours just to be seen (no exaggeration) then once you’re seen the vastness of their …
I called to schedule an appointment for some imaging and it was going to cost me $1500 to get said imagining done. Per my insurance my copay should only be $125-$150. I called and spoke to my insurance company and the representative was …
Bad bad. Went today for pre Op. Surgery scheduled for tomorrow at 10. Mmc. Called and THEY canceled at 4 Due to insurance issues. Really procedure already approved. Never never again will I go to them
This is a terrible hospital. Patient is seen by several doctors…yet they don’t communicate with each other. If you are stuck with a hospital in Las Cruces, go to Mt View. They aren’t great, but with what we have in Las Cruces, stay away from Memorial Medical. The ICU nurses are great.
No idea why this hospital has such a low rating. My wife recently spent two weeks there. The staff was caring and competent, they took great care of my wife. The hospital is clean and relatively quiet compared to other hospitals.
I injured my toe at home. The emergency room saw me within 30 minutes. They looked at my toe and immediately gave me a shot for pain. Then took me into a curtained off space. All of this was done in a wheel chair. I was then taken to have …
Dr Edna Juarez and her MA, Elizabet are incredible. They are thorough and very efficient. Their friendly service makes their patients feel welcome and well taken care of. I am very happy to have them for my health care family.
New resident of Las Cruces
I have nothing but positive things to say about my Dr.Juarez and medical staff at Memorial Internal Medicine Center. They go out of there way to help you with all your medical needs. Everyone there is so helpful and friendly and …
I’ve been having health issues for a while and coming to this hospital has been nothing helpful a couple of years ago I had a torn miniscus but they just gave me some ibuprofen and sent me home I found a doctor that helped me with that and …
Dr. Edna Juarez and her team are awesome! Very polite and professional. Elizabet Varela is a pro when she draws blood. Everyone has trouble finding a vein . Usually it takes more than 3 sticks, not Elizabet, she gets it the first try. So glad to have them as my primary physician.
I came to MMC through the Memorial Weight loss center. My surgeon is Dr. Frank Felts. His staff in his office is impeccable, as are the staff, nurses, and aides in the hospital from admissions to discharge. My process started 01/24/18, …
Pre-natal was superb! Post-natal? A living hell! There was only two families in the wing at the time we were there, but it still took hours for nurses to do their jobs. They seemed to wait for the baby to go to sleep before they would burst …
WORST HOSPITAL MY DAUGHTER CAME W LEG PAIN ND SHES HERE FOR HOURS W NO COURTESY QUESTIONS LIKE U K NEED ANYTHING I ASKED FOR A BLANKET ND A PILLOW AT ER FRONT DESK ND THE MAN SAID THEY DIDNT HAVE ANY I TOLD MY DAUGHTER TO GO TO EL PASO BUT …
Boyfriend crushed finger underneath metal bed frame pretty badly. Thought it might be broken, turned purple almost instantly and had a pretty big deep gash above his fingernail. He was also dehydrated and ended up fainting 3 times before me …
I took my 2 month old here on a Monday because we were at the new hospital (mountain view)Friday. They were so much more concerned with him at this hospital the nurse’s treated him with care and the doctor was just as caring. Friday they …
Great experience with William, MBA KKT. Explains really good, great service
Ok, so I’m writing this from the perspective of a mom who delivered at MMC, had a baby in the NICU, and has dealt quite a bit with the lactation consultants. …
Quick, thorough, personable, caring… You’re treated as a person with respect, no matter your conditions, they seriously rock.
I am so incredibly grateful to have found Dr. Benevento here at Memorial Internal Medicine on S Telshor. I am new to Las Cruces and found it very difficult to find a doctor, but after calling multiple places under the primary care and …
Went to the ER and had to wait well over an hour despite no one else being there at the time. The nurses were negligent and didn’t want to be there. The doctor was even worse; he misdiagnosed me and had me go through an ultrasound that was …
Very informal and patient with the procedure. I would defiantly recommend more people to try this if needed
I would rate my treatment higher than my full rating but have to significantly reduce my rating because while my insurance covered most of my $20,000 stay ($300 copay), I had to pay over $1000 just for the physician who saw me for less than …
In December, I was also ordered to have labs done by the Memorial Wellness Center. The assistant in the office wasn’t able to do the labs so I was referred to Memorial Medical Center since they are the same provider. I asked if I could go …
I had to go to the ER for a knee injury. I was seen very quickly. I needed surgery, which MMC scheduled for the next afternoon. Nurses and Techs on the floor were amazing. Every single person I encountered put the quality of my care first!
Dr Felts and his staff did such a good job. All the nurses where so nice here at hospital. Love how carrying they where. Really recommend Dr Felts and his staff as well as the staff in operating room, recovery and the ones in 6th floor. Thank you all
I have Asthma and now have Bronchitis, had to have blood work done and asked the woman there if she could register me for my x-rays. To save me time and so I could get my meds I needed, go to the volunteer desk show this older woman my …
The test was great,
William was great he explained everything and made sure I understood pft I would recommend this for anyone who needs it
I was admitted through ER for an unusual cardiac problem. The ED physician was considerate, concerned and compassionate. He and the Nurses dealt with me rapidly and consulted my private physician for admission orders. I was placed in …
Okay so I was sent to the ER after my visit with my surgeon Dr. Carrie Dieker because she said i had to have emergency surgery on my Gallbladder to remove it i was extremely sick. Everything went amazing! The staff is great everyone …
For the most part don’t ever get admitted here. My step father’s wife is on the third floor. Everyone working there is so rude, nobody knows what they are doing. Each person working has a completely different story. My step father just had …
Absolutely horrible ER! Don’t go unless you want them to kill you. My daughter had a 107.5 temp and was seizing in the waiting room and we STILL waited over 12 hrs to be seen! I called her pediatrician at home, it was Sat by that time, who …
This place is a joke. I spent 2 hours in the ER and twice they tried to treat me for symptoms I did not have. They tried to give me pain needs when I never once said I was in pain!! I have been to many hospitals but I have never seen …
Stay away if you can, especially if your going because you or a loved one has taken too many pills or are over dosing on anything. I went with my friend who had taken too many Adderall. His muscles were clenching up, his heart was racing, …
Took pft today I learned a lot and I will recommend it to others
Had to go to the ER last week due to car accident. It was actually pretty fast, but I might have just been lucky cause it was empty. They took my vitals and made me get a couple x-rays. I was done within a few hours. Not sure how billing …
The hospital is terribly under-staffed and badly managed. First, the admission clerks are terribly inefficient and rude. I have had many tests at MMC, and each time, it takes forever to check in, so even if I arrive early for the test, …
I went in with blood sugar over 350 and after 51/2 I still was not treated😭😭 …
This is the worst place on planet earth. The staff is okay. The Doctors are crooks. Again let me say the Doctors are crooked. See two minutes and send you a bill for a week. In my case never saw you and sent a bill for three thousand …
I came to pick up a family member, drove TEN HOURS from California and the staff communication was absolutely ridiculous. One nurse told me they weren’t here and another refused to confirm or deny them being a patient after confirming I was …
Not very happy with my stay here, wife had our baby and nurses were ok, however we ended up staying 2 nights and none of the TVs worked in the rooms, a nurse we had didn’t check in on us for a few good hours. Overall not the best hospital. Food was very bland and few things needed updating.
We have horrible experience everytime we come… We have came twice to MMC. We came the first time and we were here for 8 hours…. And the dr had diagnosed him with a virus. She gave him a pain med insted of an antibiotics. We are here …
My wife went I to the ER with a kidney stone. Well they took blood and urine and misdiagnosed an infection, the size of the stone and never gave her an IV or antibiotics or even a prescription for them. Terrible service, she is now in El Paso and the doctors here were shocked at the care she received at Memorial. Complete garbage.
I want to thank the staff in registration, the sugerical unit and Dr. Owen’s. You all are very professional, polite, helpful and extremely kind. The laughs before my procedure were nice and needed. Thank you all for taking care of me and …
This hospital is something interesting. My girlfriend while on the road driving from AZ to MO started having a bad headache that hurt in a way she had never felt before and her kidney started hurting her. I of course went to the first ER I …
Was chocking on something that made me unable to eat or drink. Took 9 HOURS between the waiting room and the exam room. I’m patient, so if that was just it, then fine. It took them 6 hours and me telling a nurse that they didn’t have my …
Review is for the ER. Was somewhat slow to finally get help for my acute cluster headache pain, (a couple hours) but that could very well be due to circumstances out of their control. All the care I did receive was courteous, considerate, …
Registration was quick and easy. The test was done efficiently and fully explained.
Nothing is clean or disinfected, floors have pee in the bathroom and the rooms are so dirty with someone else’s fluids . We waited 12 minutes in the Lobby with a really sick baby , they told us they where cleaning it !!! When we went in the room it was so nasty I second guessed sitting on the bed or touching anything. I left .
Came in to bring a family member to the emergency room. Brought him at 12:00pm, and I am currently writing this while waiting inside one of the rooms, still waiting for the Nurse Practitioner to see the patient. Only reason they have two stars us because of the ease of access to snacks and drinks. Ridiculous.
Most one star reviews are by patients who forget it is not first come, first serve..that.their wait may be saving someone else’s life. Air evacuated off Interstate 10, Memorial Medical Center emergency department and cardiac unit saved my …
ER service was acceptable but the doctor that did my daughters stitches was out of network on our insurance even though the hospital is in-network. We’ve been billed $1700 from that doctor on top of the ER bill and while waiting to get our …
You will pay about $1,000 an hour for work here
Very Sad… We had a emergency in 2015 just days before insurance kicked in. Was admitted and there for a week. We heard that we could apply as a charitable case, that could pay for the hospital stay.. So we did… after doing so, we …
I wanted to give a huge thank you to the ICU team at MMC. Last week, they took such great care of our loved one and treated the entire family with respect and compassion. It meant so much to all of us during a difficult time. All of the nurses, doctors, and staff were great. Thank you again so much from the entire family.
Best patient care around.Nurses and Doctors are very friendly and knowledgeable.
Far better than Mountain View. Came to ER and was seen by medical professionals within 20 minutes. They admitted me and was in my room within 2 hours, had pain meds and was resting until surgery next day. Everyone was attentive the enter …
They will have you wait there for hours when there’s less then 5 patients in the lobby!! Just got to a different hospital or to Hospitals of Providence. It’s worth the trip to El Paso then wait for them to even care about you 😒 …
This hospital is a scary place to be. I was admitted. I was then overdosed on medication they had to use two Narcan’s to revive me. I would not spend any time or money on this hospital… Please take your loved ones elsewhere they can be …
I cannot begin to express how terrible my experience has been with this place! My daughter was referred for an “emergency” CT scan of her broken arm 7 months ago. I never heard back from the doctor about the results so I had to call them. …
The nurses and medical team that I had were fantastic, but the admissions and billing processes were terrible! My review is a reflection of the administrative portion of the hospital. For an out-patient procedure, the self-pay price without …
Went in for chest xray. MD called ahead, told them it was STAT and that I am unable to wait. MD was assured I would be taken right in. Upon arrival at admission I was experiencing an epileptic aura and told the grey haired woman at the …
My grandma who is 84 was here tonight in ER arrived at 130pm transported by ambulance. She was offered food and drink BUT never RECEIVED anything!!! Discharged at 930pm. What a horrible place this is. You all get paid to take care of …
Dr. Michael Lara is very unprofessional and should be banned from working in any medical facility, after 4hrs I’m still sick after being tested for two things that I didn’t even have symptoms for to begin with, it’s fine if you don’t want to do your job but move on so the people of las cruces can receive proper medical attention.
Staff were rude and condescending. As I was sick, throwing up and chocking on vomit, one of the staff members laughed and asked if I was a fan of the rolling stones (I was wearing a rolling stones shirt at the time) Later when I needed the …
my girlfriend got admitted to the er early today with a serious bad rash didn’t get a room nor anything comfortable when the doctor talked to her he said she was okay that he was jus going to give her an epi pen she can use in case she gets …
I ended up in the emergency on Thursday at 1:30 am I have R/A and migraine headaches and I was in extreme pain. I pretty much had to crawl into the nurses station while she stood there watching me struggle. I supposed due to the covid …
Came to er for help thinking this is a great place boy was I wrong right away they want to hit you with pain meds right away I was not there for meds I was there for help and while the nurse was very nice I had explained exactly what was wrong me I still didn’t get any type of treatment related to the reason I was there for
Went to the ER and the Triage room they put us in was filthy. There was an open package (used) of a “OTO-Rhino Foreign Body Remover” sitting on the tray. The floors and walls YUK! -wallpaper peeling off and dirt caked on around the …
I really appreciate how responsive and attentive the emergency staff was. In a phrase, they saved my wife’s life — and handled a tired little boy (our son) and a concerned husband with grace and goodwill. Kudos especially to the nurse …
Went in Monday afternoon with terrible belly pain. Turned out to be my gall bladder. Had it removed next day and went home Thursday. The level of care was excellent. I especially want to acknowledge the two night shift nurses, Sarah and …
I brought my mom into the ER for pain in her leg prior to COVID restrictions
The ER DR was superb. My mother needed lab draws and IV insertion
My mother is 88. After several unsuccessful atte.pts, a other experience nurse …
Trying to get care at Memorial Medical Center was hands-down the WORST hospital experience of my life, which is saying a lot because I am ex-military and have been in Army hospitals, low-dollar county hospitals and urgent care clinics. I …
The service that patients and family members receive from lower level staff is ridiculous. They are not trained in common human decensy and or how to treat individuals. The care received from the assigned RN and doctors was decent but they …
Very pleasant experience. William explained all the procedures in a very professional manner. Highly recommend him.
This is the hospital my family chooses! My dad was in and out before he passed and it was always awesome service!!! My mom recently was admitted also and she was stuck in the ER for hours and her nurse (Darling) was amazing!!! She helped …
Was Educated on Copd, and breathing methods.Enjoyed our time with William Delago PFT. I recommend this to anyone and everyone.
My mother fell ill unexpectedly and was airlifted there on Friday morning. From the flight there to her release on Sunday at noon, she was treated with the MOST love, care, and respect from every single doctor, nurse, and staff member that …
I went in because I had the stomach flu and was too dehydrated to keep fluids down. I told them this immediately as I ran to their restroom and practically spent the entire 5 hours there. They then proceeded to set up and emergency room for …
Thank you so much for all you guys are doing, especially during these COVID-19’times! I went in early this morning with abdominal pain and the service was amazing. They had a contactless temperature machine and the check in process was …
I’m very upset with your service!
my sister was admitted on Sunday, and is still not sure what happened to her! She was tested for virdiago . Her heart rate is very low. No happy with the care …
This was by far the VERY WORST hospital experience I have ever had. Nothing, not even experiences had by friends at other hospitals, was even remotely as bad as my experience. …
Do not come to this emergency room if it’s a real emergency they will still make you wait.
If writing this review can save just one person from going here, then it’s worth it. Basically my elderly mother was admitted for severe hip pain and for taking too many pain pills. The doctor there stopped her medicine and she got …
I have came here so many times due to chronic illnesses I deal with, every where has good and bad drs but out of all of them there’s only 2 that are kinda rude.. judgmental..I have no complaints with memorial I would go here over Mountain …
This placed treated me like a criminal. I was defamed as I was blocked physically to see a patient. I am in the process of attaining an attorney. I expected an apology from the staff, they could have asked me not to see the patient. They instead blocked me physically. Beware of this place and the untrained and unprofessional staff.
They don’t even know the laws with letting friends back to see their loved ones. My friend has NO ONE, and they refused to let me back there to see her. They said she has been sitting in a hall way cause there is no rooms right now. What …
Everything was great and very helpful and knowledgeable. PFT test. William was awesome
All of the staff have been amazing! From the moment I arrived and each dept I had to go through until I got my room, everyone has been awesome! I’ve never been treated so good anywhere else! This has been the best and most comfortable stay …
My mother is currently a patient as a result of testing positive for COVID-19. She is currently not doing well and is on a ventilation machine. As an extremely concerned daughter who cannot be by my mother’s side I am relying, heavily, on …
I called several days in a row to reach my mom who was brought into the hospital, I could not get a hold of my mom!!! Get it together!!! u have a job to do and its not sitting around judging ppl based off their history of medications ect.. …
Recently I was admitted with pneumonia and pulmonary embolisms in both lungs. I was transported from Alamogordo to MMC in Las Cruces. Even though I was in pretty bad shape I had a great time. The nurses made me comfortable and took very …
Very professional and explained test very satisfactorily
PFT, methacholine
I worked in the kitchen for a year and a half and management is awful. Bob who is the director of food and nutrition doesn’t do anything around the kitchen. He always leaves early and half the time doesn’t come in at all. He and the other …
My sister is having really bad chest pains so my mom took her to the ER. She got here around 11pm and is still sitting in the waiting room 4 almost 5 hours later. People have come and go and she still hasn’t gotten a room. So much for a fast and efficient ER.
Staff was great but financial side of this hospital is frustrating. I had emergency surgery during the pandemic and have a high deductible on my health insurance. I started paying on my bill right away but they sent my bill to their …
William, MBA RRT was awesome for the test i needed to get done! Appreciated so much !
I spent four days in the hospital from the ER, ICU, to the cardiology unit. Staff was unfailingly kind, courteous, compassionate and professional from the techs to nursing and the doctors. I am alive and home due to their efforts.
I had bad experiences there before, but that was not the case for my mother. She was on the 3rd floor for about 2 1/2 days very ill but I have to say everyone was awesome took great care of her! They have great staff, not to mention their …
Horrible people, horrible policy. I drove down from Denver to visit my mother, only to find that they are only allowing one visitor per day. I understand that New Mexico is handing the pandemic poorly, but that is not justification for only …
I went to the ER for what could potentially be a serious issue. They tested me and of course found nothing. Even though I’m in excruciating pain 24:7 for these last 2 weeks. The RN told me “were sending you home because look young and …
I had a partial knee replacement 3 months ago and can’t give enough kudos to Dr. Schwartz from Memorial Bone and Joint, his team, and Every Single Person at Memorial Medical Center from check in to check out. Special thanks to all the great folks on the 5th floor! Thanks for taking such good care of me!
Pft treatment
William.mba.rrt is the best gave us the best information about are therapy and I would recommend him anytime
The nursing staff and doctors were professional, helpful, and friendly. Unfortunately, the corporate for-profit management could care less about patients. One hour after surgery they were pushing me out the door. Having been transferred …
I was brought in by ambulance. After 10 minutes on the gurney I was taken to the waiting room where the EMS team helped me into a chair and left. I didn’t even know if the medical staff knew I was there. According to my insurance co.’s …
I’m writing this in the hopes of people seeing it before administration buries it: the emergency room in particular here at Memorial is filled with heartless, incompetent nurses. I sat and watched as my grandmother’s blood pressure …
PFT Lab staff were wonderful very knowledgeable ,and informative on process and procedure.also tips on how to a age or continue to manage my Atala and breathing problems.I was also told how to find answers and was also given the chance to …
Performs a PFT test on my mother and the patience which the technician was able to explained everything was fabulous. He explained all the tests that were going to be performed thoroughly. Very good service. Yea
I was visiting Mom who is blind 96 year old, she had all the lunch food still on her tray. She had not been fed. A girl came in during my 15 min visit and poked her for blood sugar reading twice cause her equipment didn’t work. 5 min two …
I’ve had my daughter in the NICU here since Saturday night. From the moment we arrived we have received nothing but good care from everyone. From front ER registration office to NICU doctors and nurses. As a first time mom, having your 2 …
Thank you specialist William in lung technician for such a educated visit..
Coming from Art Trillo Visit on 7/29/2022…we need more caring ppl like him here in Las Cruces
He was very caring.
Been here in the ER since 9:30 pm with my 4 year old daughter, it was already 3 am and no one has come out to say or do something. Told the registration lady that my daughter was spiking a temporature and nothing happened. Drove from Deming, 1 hr drive, thinking that this hospital was different from ours and i regret it. 😑 …
0930 hrs Thur Feb 24: Called phone number on website and asked for records. Records had no way to correct two mistakes made on my patient portal and advised be to speak with admissions. Called admissions and was quickly disconnected. …
I got a PFT Methacholine test done With William, INBA, RRT. He’s the best.
William with PFT respiratory was very patient and explained everything wonderfully. Made the experience and environment fun and was enthusiastic throughout the test. Very informative.
Great test. Very knowledgeable learned some things while taking the tests. Good experience
Had an appointment for 9:30. Came 30 minutes early to check in and be ready. It’s past 10am and I’m still sitting here. Why do we make appointment again?
I cannot believe the emergency room would leave an 81 year old sick individual wait for over 8 hrs to be transported back to his skill facility from when we were told he was being discharged at 345pm. He finally arrived back to his skill …
I thank all the doctors and nurses for fighting in the war against COVID-19 so the pandemic will end soon. Thank you for your service.
My son had an emergency procedure done and from the moment we walked in, it was top notch care from every doctor, nurse and staff member!
While here with William having the PFT treatment performed he was extremely helpful and informative. William eased my stress!!!
Recently had a procedure done. The envites staff was AMAZING! the nurse Alicia that admitted me was so kind and went above and beyond to make me feel comfortable and taken care of! Thank you so much!!! The anesthesiologist nurse and my …
PFT, William, MBA, RRT excellent customer service and knowledge of equipment as well as educating myself about different diagnosis’ and treatment. Thank you!
Understaffed. Having to wait All day for a CT. Orher than putting in needles for blood and a line, nothing has been done yet. The room is warm and stuffy.
My mom has been in the ICU for 2 weeks as they keep promising to put her feeding tube in. First they told us Friday, then they said we can put it in Tuesday. The doctors didn’t even know and she wasn’t on the waitlist for her procedure. …
The staff was amazing. Specifically, Jessica who was the RN in the PACU. She made the recovery experience so much easier and all the doctors were great at answering questions and making sure we all felt comfortable with our care and experience. 10 stars from us!
The information was explained the exam in my own understanding I did the pulmonary test and definitely recommend for someone that needs it
I’ve been waiting for 8 hours now. I have a shunt in my spine, and it is causing severe pain. I saw a provider, then was sent back here, to the waiting room. Four hours later, a pain medication was brought to me. I told the nurse that my …
Incompetent employees, physician’s & medical staff. Their Cancer Center is even worse. Save you or a loved ones life, DON’T GO THERE!
For James Shaw. William PFT was extraordinary in our testing today. We learned new techniques on how to deescalate anxiety from COPD and also how to better use the medications we currently have.
RRT WILLIAM WHO DID MY SPIROMETRY AMAZING FIRST TIME EXPERIENCE MY GOODNESS HE WAS SO BRIEF WITH INFORMATION REGARDING THIS PROCEDURE AND EVEN WAS SYMPATHETIC CAUSE HE NOTICED HOW NERVOUS I WAS BUT MADE THE GREAT EFFORT TO MAKE ME AND MY …
My experience with PFT William was great!! He explained everything very well and gave me suggestions for the future to help me . Very informative!! Will definitely refer him and this experience with other people
Three hours for a strep throat and covid test results. Most of the people before us and some after us left before us and we were still waiting for some simple tests results
The best information for lungs, and respiratory therapies all explain the test and I learn different lung deceases and how to manage it.
I will recommend to anyone’s they need.
Today my father went in and had an exam done by Dr Williams. I’m very pleased to say my father was happy with how the visit went! He explained to me that Dr Williams explained everything clear enough for him to understand and he was very patient with him as well. Thank you for doing a great Job !
Terrible surgical experience with their anesthesiologist Dr Barnes, he was rude and spiteful in his bedside manner, placed the blood pressure cuff over my Cather, so it crushed into my arm then spent 10 minutes with a needle in my neck …
My primary care doctor referred me for a PFT for weezing. I took the test as well as learned a lot from Willaim about how to avoid smoking triggers as well as the difference between COPD and asthma. I would recommend doing you PFT here because William is knowledgeable as well as personable!
RRT William was very informative in educating us on lung exercises n copd! Gave us some real helpful breathing exercises to help with dads flem! Wish more health care providers were as informative in educating the patient as he is!
We can’t get ahold of my father so I called to see if he was in the hospital. They asked if I had a patient id # which of course I don’t because I don’t know if he is there. The lady who answered told me without it she can’t confirm or …
Went to memorial medical emergency room because I fell I suffer from traumatic brain injury injury and I fall all the time I average going to the emergency room maybe once once every 4 months I try not to go because they patient profile …
ThE PFT was performed expeditiously by a technician that was extremely knowledgeable and pleasant. He explained the procedures and answered my questions fully. He was prepared and actually began the session about 15 minutes before my …
8/3/2022. Had a CT & Bone scan there today. Exceptionally impressed. From check in to end . very courteous and professional caring staff. Leah in radiology is amazingly proficient.
I have a bill for over $1600 for sitting in the lobby for 8 hours. I didn’t even realize the Dr. was the Dr. as he didn’t introduce himself and spent about 1 minute talking to me. I was supposed to be admitted but since the Dr didn’t even …
I took my mother in for a pulmonary function test. William was, pardon the pun, a breath of fresh air. The information and directions given were very thorough. William’s awesome personality made the long test cycle seem like a moment. I am …
I took my son in two days ago. He is missing his left lung and has a very very small airway. He was diagnosed with the flu. We waited in the er waiting room for 5 hours without them checking his oxygen once. He also didn’t receive the …
Gave birth here and they are great. Also had to go to the ER with my little one tonight, unfortunately. They were packed, understaffed, and I’m sure they work insanely long hours. They still made for an easy trip and helped my 1 year old …
Had my baby here. A very old hospital, they could use a lot of updates. Also no real cafeteria like a lot of other hospitals. We were glad to leave.
I had a methocholine test done in the PFT office with William and couldn’t have been happier with how professional and informative he was throughout the exam.
We did a pft and William mba rrt was amazing, taught me how to control my breathing and explained the entire asthma cops situation. I left more comfortable and aware
William, MBA, RRT. was the pulmonologist we worked with, and he was amazing. He explained everything we needed to know about asthma and COPD. He went above and beyond with his expertise. I highly recommend if you need a spirometry visit William at MMC.
I had a nurse in the cardiac care unit named Vicky who was an absolute angel. She took great care of me and was worried about me when I went home. Kudos for a job well done!!
Thank you to all the staff in emergency dept, 5th Floor, pre-opt, and recovery for helping my husband Miguel Ayala get through his pain and fixing his shoulder. All the staff is very nice, friendly and very helpful. Always with a smile.
I had a PFT exam with Dr. William. He was super helpful and super insightful during the entire process. One thing is knowing about having asthma, but another is knowing what exactly it is, and Dr. William was able to teach me this.
William (MBA, RRT)is so professional and thorough. He made me feel heard and as though my concerns really mattered. He is so knowledgeable and I would definitely recommend him if you need to get the methacholine test done.
Methacholin test went well.
William was very informative on how the procedure works, and side effects. He explained what medication he was going to be using and how long the procedure will last. Great and knowledgeable experience
Very fast triage in the ER. After that it is very disorganized. In the night before was told prescription would be forwarded to pharmacy. Next morning went to pharmacy no record of prescription. Came back to ER, was told it was printed the …
Mr. William did a complete PFT exam which was both informative and a pleasant experience. He talked me through the different test and made sure I felf comfortable through each one. I highly recommend him if anyone is looking to do a PFT test at this hospital!
William my PFT was very helpful, he explained everything about each test that was done. Asked about some of my health history and guided me through all the tests. He continuously check if I was feeling ok during the tests. State of …
The most horrific experience of my life. The nurses were all on social media while patients are vomiting all over the place. A patient was extremely ill with serious symptoms, threw up 19 times, not one medication was given to patient. …
Came with my husband who was suffering from non stop vomiting, diarrhea and nausea. When we went into intake, they asked basic questions including if he drank or smoked. He said yes, he uses cannabis. When we were put into a room, they …
William at MMC was awesome. He was the PFT that administered my daughters testing to check for asthma. He administered a Methacholine Challenge Test to check her airways. He was very thorough and knowledgeable. I would say he even went …
I visited MMC hospital today and I had a great time .
I was in the PFT for some testing, William took care of me. William was very knowledgeable and extremely friendly. He explained the test I was going to go …
The doctors are great. The administration s totally useless. They are too cheap to put ice machines on the medical units. The food is abominable and totally inedible for anyone on a low salt/ low spice first. The friggin bed didn’t recline …
First, I would love to boast about this kind soul Josh Diven ICU unit . My goodness fueled by his passion and desire to help others, He exert the energy required to ensure that all his patients are comfortable and that their needs do not go …
I must say the nurse Kim and Kassandra in ICU is amazing . They are a blessing these ladies made me feel like everything is okay. I pray that you ladies will be blessed .. please give her a raise . We need more people like her . …
Staff and security guard forced me in my room (man handled me) hurt my arms and then discharged me after they said my brain scan had some concerns tried to force me out and security guard then proceeded to throw me to the ground puting his …
They got us in and out quickly to do a blood draw, but I was deeply upset that the receptionist was not wearing a mask. The nurse who drew my 3 month old son’s blood was also not wearing a mask. I asked her to put one on before I let her …
I had to get a pulmonary Function Test done and William was AWESOME!!! VERY KNOWLEDGEABLE! He not only explained everything to me about the process but gave me information about my lungs & medication. William is also BEYOND Friendly. As …
On 9/24/22 my sister went in around 11pm to the ER. She goes there because her Dr work with MMC.
She usually get medical attention right away and staff is fantastic. …
There at ER few days ago and while the staff were nice I don’t think they did a particularly good job. Never had medical staff not get at least half of history. Never had medical staff not really explain what was going on. It felt like …
I went to the ER with shortness of breath. The staff was awesome, they ushered me right in and started tests. It wasn’t my heart but a PE, which was quickly diagnosed. I was expecting to be there all day; and I was in and out, within 3 …
I have been here with my baby before and the experience in the emergency room was a nightmare. Well, my baby got sick again(06/21)and I was not happy about coming back. But when we got to the emergency room they took her in right away the …
Have taken family member today for X-ray and bloodwork because of injuries. The ER had filled up very fast and they were so efficient and taking care of everyone as fast and safe as possible. I was impressed with the kind caring staff and …
I never give a perfect score because there’s always room for improvement. Memorial Hospital has impeccable staff. The nurses to the kitchen staff have shown me nothing but their love for what they do, the excitement to learn more and never …
I would give this facility 0 stars if possible. My family and I were here due to my grandfather being in the ICU. Initially we were in the ICU waiting area, no medical staff that saw us stated anything about masks, food, or children being …
Was There About 2 Days Ago. I Would Give This Medical Facility 10 Stars If I Could. The Entire Emergency Room Staff was Exceptional. The Nurses, Technicians, Doctors And Everyone Else We’re Kind, Caring Went Above And Beyond To Help You …