Memorial MRI and Diagnostic is dedicated to providing quality diagnostic imaging and treatment services for the community, through advanced technology and state-of-the-art equipment while ensuring that every patient receives the highest degree of care and compassion.
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
| Thursday | 7AM to 5PM |
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
9434 Katy Fwy Suite 408, Houston, TX 77055
Regular
(Translated by Google) Well
(Original)
Bueno
(Translated by Google) they serve you very well
(Original)
Te atienden muy bien
(Translated by Google) they treated us very well
(Original)
Nos atendieron muy bien
(Translated by Google) Excellent atention
(Original)
Muy buena atención
(Translated by Google) It is an excellent internal examination hospital
(Original) …
(Translated by Google) Very good service from receptionists and doctors
(Original) …
(Translated by Google) The 2 times that I have had an appointment, I entered an hour or more after the appointment time. they are always late. They should work on correcting this problem. …
(Translated by Google) My appointment is at 4, it’s 4:30 and they still haven’t seen me, I came at 3:45 and they told me to wait for my appointment time, that time has passed and nothing. Very bad service, they play with the punctuality and …
(Translated by Google) The service was not good, my appointment was at 1 pm and they called me earlier to say that I would arrive at 12:30 pm I was there at 12 pm and they gave me my MRI at 2 pm with almost 20 hours without eating. …
Fast service
Everything was great
Great
Ok
Exellent
Bethany is awesome!
2020 GREAT
Good attention
Helpful and kind
👍 …
Always nice
Very punctual
Yes very friendly
Love service
great staff
Excellent Service.!!!
Great experience.
Great, fast, & efficient. 👐 …
Can’t keep time why do you give out appts? Bs..
Best imaging in Beaumont
Staff are very professional
Great customer service
Fast and good service!!
The nurses were very friendly
Very nice open house
Very nice personnel
I was sent here by the attorney handling my auto accident in order to get an evaluation. Memorial MRI informed me that they called my insurance provider and the procedure would not be covered. So I paid in full for a procedure. Then 2 …
Reasonable rates on my copay
Busy, but nice facility.
Great and quick services
Very professional and friendly.
Friendly expert and expedient personnel.
Very nice staff
They were a warm welcoming atmosphere to approach and took all measures for COVID-19 to ensure everyone’s safety. The whole staff was completely professional from the entrance, to the checkin nurse, to the time I got my MRI. When I say say …
Speedy and polite with appt.
Extremely cold! Went for EKG and had to have a blanket! Very old building
Great Service, Clean Establishment
Took more than 2 hrs for my appointment
I was seen an hour after my appointment time. They tried to charge me $400 when we spoke the prior day and confirmed my insurance covered 100%. I received a call from my surgeon the day before my surgery indicating they failed to fax the …
This place is awful in all aspects.
beyond terrible. No call for insurance verification, no call for patient instruction not to eat or drink four hours before ct scan with contrast, arrived and was told they had no order for my test. I had brought a copy of the same order …
Not much to say except thanks guys
This place has no regard for appointment times.
Reception and appointment scheduling staff lack professional demeanor and are abusive to patients. Report to Texas dept. of health and human services.
Great staff, the doctor that ran the test was the best though. He was caring and thoughtful.
My MRI was ordered with IV sedation. They started an IV but what they put in didn’t have any effect on me at all. During the MRI I tried to call out to tell them it wasn’t working, but nobody answered me. I was shacking and scared. I would never go back there again!
Very flexible hours, staff was friendly and professional
Scheduling problems first. Then asked to arrive early and fasting for a 1:30 pm appointment. By 2:25 pm I was still waiting in the front room. Finally cancelled appointment and left.
Be aware that you can’t wait for the patient inside, even though the patient needs a responsible person to pick them up. They expect you to wait for them in your car in 90 degree weather for over 2 hours. If Memorial MRI requires someone to …
Disorganized scheduling…. your appointment may be at a certain time, but they may see you an hour later!
Place could be a little more streamlined.
Everyone that came in this morning to either get a MRI or Bone density was told by the person that schedule our appointment that we can have only 1 person to come in with us, the male recession told them that had to leave, he was little …
Very efficient and wonderful staff
Well organized and quick service
Never a problem, very good care start to finish
If you go try to get a appointment first thing in am.
***Lowered Review from 5/5*** it took over 10 DAYS (they say 24-48 hours) and numerous calls on my end AND my doctor’s end to get a VERY important MRI report finally sent to my MD….Im so close to changing it from 5 stars to 1 Star except …
Had to wait forever. Tube was windy and cold. Lobby was cold. Staff was… interesting.
They are as profesional as a patien expect. I had observed hair on the floor,wich makes think that they can improve in cleanlinnes
They’re very bad at doing business. So I had an EMG Test that taking them so long to send the test report to my dr. This test should not takes more than 5 business days and it’s been more then 15 days and they still haven’t sent that …
Doctors and staff are nice and did good job. THE PARKING!!!..I’m stuck waiting for other patients appointments to be complete.
I came in for an MRI. I’m mildly claustrophobic and I just happened to mention it to the tech. I didn’t think he would do anything but laugh a little but instead he gave me a sleep mask and said “here put this on, it will help you not thing …
Scheduling was a little tricky. But the staff was polite and friendly.
No problems. Parking is free servicesis very good
best of the best I was in and out within 30 minutes…
Very professional, clean, quick and had a TV.
Excellent service. I had two tests done there and both techs were friendly, knowledgeable, thorough, and professional.
They didn’t tell me I was suppose to fast before my procedure today! Pretty important detail that was neglected to be told!
Appointment at 9.15am. Got here by 9 to be on time. At 10.45 we are still waiting to be called in for an MRI…. As many other users report they really seem to have a scheduling problem….
Good service very friendly staff
Very professional staff and quick and ez
Had an MRI done very nice place with friendly technitions.
They assisted me immediately with an MRI without an appointment. MRI at Oakbend Medical Centers, machine broker after they tried for an hour. The group is 10/10 as I had to rush back to see my Doctor.
Went for a Ultrasound and they were very quickly checked in got attended and I was out the door so very fast within one hour.
They we’re very nice. They joked and explained the process. It was easy and over quickly
It’s been over a month and I have not gotten my results back from a pelvic ultrasound. They were very busy when I had my appointment.
Horrible scheduling service. Sooo unprofessional. Find yourself another place.
Very clean. Nice staff and pretty fast for the most part
The staff was very polite & accommodating, from scheduling, to the point they handed me a disc with my results on my way out of the door. The equipment was high quality; an open MRI. Much better than the one I had years ago which was …
The only thing a range about this place was that they conduct “studies” so there were a good number of really strange looking people and some one of them was on pills making trying to score more, she was sent out in a professional manner but there were some really strange characters on this place
Such a lonnngggg wait they never came and picked me up and when i sid get picked up and took there i had to wait almost an hour and hear different people in the lobby complaining about how long they been sitting and how slow the staff was AND IT WAS FREEZING FREAKING COLD LIKE BELOW 0 IN THERE LIKE WTH ITS FREEZING OUTSIDE
I won’t be going there ever again. They billed me when they shouldn’t have & insisited I pay for my MRI 02/27/2019 & when my insurance paid them 9 days after my MRI 03/08/2019 it took me to call them with my INS CO on the line to request a …
Professional and friendly staff. Nice decor. My appointment was at 12:45p and I was in and out by 1:30p.
Great place for x-rays superb customer service
The staff at Memorial MRI are professional and welcoming. They are also compassionate and make sure the needs of their patients are met. Thank you for a pleasant experience.
If you need to have an MRI an x-ray or a mammogram and you have a choice of locations this one is very good and the girls at the front desk for the most part are very friendly and helpful
Nice office even nicer staff. I was getting a dexa scan done. I guess to see if I’m old yet? The receptionist was awesome with her sideways comments about the news on the TV. If you need sonething MRI’ed or diagnosed this is a good place to go.
Great med techs but admin was terrible. Yesterday I was at another facility where they reported results in 3 hours. Memorial MRI said they normally report results in 24 to 48 hours, well after my Dr’s appt. Their ‘stat’ means 24 hour report waits. Not at all good service.
A VERY NICE FACILITY AND THEY HAVE A SPACE JUST FOR THE WOMEN AWAY FROM THE MAIN WAITING ROOM. VERY FRIENDLY STAFF AND NICE. I HAVE BEEN THERE BEFORE BUT THEY HAVE IMPROVED IT A LOT SINCE MY LAST VISIT.
Excellent staff and only waited about 10 minutes.
I been going there for 12 years it’s a very good place to go
Entire staff was very professional. I don’t like being stuck with needles my whole experience from beginning to end of my scan was awesome.
Great service! I LOVE the staff ! Wonderful SCHEDULING TEAM !
DONT do it!
The only good experience I had was with the tech that did my MRI. Customer service is horrible and the quality of the images for my procedure were complete trash.
Attitude of the employees are really nice caring for their patients
Close to the house i’m very comfortable with it long wait sometimes but I can always go in there with the paperwork and get imaging within an hour
Staff up front in their own world,to busy talking about their life to help or listen to customers, asked them to let doctor know I was here! per “his” instruction!! He needed to talk to me BEFORE I went in!! We’ll let him know,was her …
Jennifer and 2 other gracious women were very helpful today. Efficient and professional. The facility very clean. Inviting!
I got an ultrasound done here and it was a very quick and easy experience. The facility was clean and updated and I would definitely recommend friends or family for an MRI, CT, ultrasound or any other service provided here.
Clean and fast service. Easy to get in to schedule at your convenience. I absolutely love Ms. Cathy very pleasant to see and talk with. Always in a great spirit.
In the office right now. Been waiting an hour past my appointment. Was just told i have 20 more minutes. Scheduling is apparently an issue. Be warned about making any plans afterwards. Will reserve the final rating for how quickly my doctor gets the MRI.
Very friendly staff. Very professional. I had spinal injections done there. As a nurse, I would highly recommend this place.
If I could give it no stars I would. I was referred here after getting in an accident. They never called to schedule my initial appointment, wouldn’t respond when I reached out, finally got an appointment and they were running two hours …
Went here for a visit. Wonderful setup inside. Nice staff. Parking is tight though.
It is a good clean place and Very helpful..
The ladies are great there..
Memorial MRI could be a lot better the place is clean but The front desk staff are very unprofessional and rude I called her on two other occasions trying to set other appointment to have Imaging work done and the second call back the …
The staff is pleasant and accommodating. When verifying my information, I made a joke that my age was wrong and that I’m only 25. She chimed right in with, “Okay, I’ll change it.” It actually helped calm me down. …
Great service by staff to patients. They also offer many services such as MRI, X-ray , CT-scan and more. They have 5 different locations
Great experience at Memorial MRI. The wait was not long, the receptionist was attentive and the young man that completed my MRI was friendly, thorough and proficient.
They were very patient with me when I left my doctors form at home- they waited until my husband sent it to me online- then everyone was very nice and happy and funny.
Staff are veryy friendlyy BUT they are veryyy sloww! The appointment was at 1:45pm and they let us in after more than an hourr!! Most patients seemed to be annoyed of the waiting time.. the other locations are better than here but yeah …
They squeezed me in today for an X-Ray and an MRI. Staff is very friendly and accommodating. The front desk made me feel welcome, and the staff that gave me an MRI and X-ray were friendly, quick, and very professional. They made sure I was …
I scheduled my appt the earliest they make them. Then I sat 1.5 hrs waiting for Doctor . Parking was inadequate. They park 3 deep and you have to ask who is in front or behind you to get out.
The crazy good reviews are on point. I was scheduled for 1030 (arrived at 1015) and im already out at 1035. Ridiculously fast (ultrasound apt) and friendly service. Highly recommended location.
Very nice waiting room and mammogram room. The check in staff was very nice and personable. Things were handled quickly and thorough. The mammogram nurse was very pleasant as well. The whole experience was much more comfortable than I imagined. Highly recommend this facility.
Great experience, awesome staff zero complaints! Would recommend for others as well!
Husband had an appointment here… great personal! Just not as quick as we thought it was gonna be.
Went there for a copy of my MRI on a disk and it was done in about five minutes and I was out and back on the road. The best service I’ve had in a while thanks to them.
Wonderful place ! Received an MRI and had very minimal wait time. The staff was outstanding and nice. Totally recommend!
Had a appointment at this place to get a MRI, about 5.30pm ,the guy at the desk was rude, not friendly at all ,there are lots more other MRI places i can go to ,so i walk out!!! I don’t recommend this place to any one !!
Nice fast and efficient… They run them through like cattle.. but it is well organized ran well.. The prices here seem to be a lot more reasonable than many other places
Great , professional and patient staff.
Highly recommend this place.
Stay away from this place as far as possible. My lawyer referred me here for my steroid shots and I’ve never been more displease. They have terrible customer service , I’ve been trying to schedule an appointment for my shots and it is …
Memorial MRI was a great place to have my procedure done. With everything going on in the City it was good to know we have a facility that accommodates and take care of his patients. From the time you entered the building to the time you leave. Thanks guys. Appreciate it.
I was a excellent attention in this place, the staff are friendly and excellent service I recommend to everyone that you need to go there.
My wife has been here twice for a procedure.
Very professional staff.
The wait time is very short. And, they explain everything about the procedure in detail before and during.
It was a very Pleasant experience going to this facility. Everyone involved in taking care of the clients was very attentive and considerate. Even though they were dealing with a very rude and arrogant woman. They definitely handle it with …
I made an appointment for an ekg, they had me waiting for an hour. I approached the lady at the front She said that the machine wasn’t coming on. They could’ve made me aware of the issue instead of wasting my time
While i was under machine nurse kept saying just 5 more minutes, while just talking to another nurse in room. They also over billed me and i have now had to contact them twice about getting my money back. You need to write down every name you talk to there because you will be asked.
I’ve used this clinic for two different tests and both situations were very easy and the staff professional and kind. The women’s center check in process in my most recent visit was so friendly and personal. I enjoyed our conversation and the efficiency.
Receptionist 4 stars.
Office: 3 stars (very uncomfortable temperature)
Work quality is shocking! …
Parking S U C K S. MRI tech was very professional.
Room was nice and cold, and the ear plugs made it easy to sleep. Just wish the lights were not over my head. Would have been nice if room was dimmer. However, I fell asleep anyway. Most expensive nap ever.
On a long list of procedures done at this place I never have a complaint neither with staff or technicians, nurses or doctors they all treated me very well, thank you guys I appreciate it.
I had a 3:00pm appointment. I arrived at 2:45pm. I waited in the loby until 5:20pm before they called me in. They also tried to charge me $200.00 despite the fact that I was not supposed to pay. I had to call my insurance company while …
Referred by Dr. Hawilla as a walk in. Fast, paperless check in and short wait. PT was nice.
As everyone else said, they have issues to schedule patients.
Don’t come here.
I can’t even express how professional and nice the staff was to myself and my mom because at the end of the day she’s my pride and Joy….. Thank You for your great hospitality….. 😢😢 I absolutely Love You guys….. …
Came here for an MRI and after paying $500+ out of pocket, I was told a fax would be sent to the hospital requesting the MRI that evening. Was told later by the hospital it was never sent, so I called the center on 3 different occasions to …
I would never use this facility or recommend it to a friend. It took three weeks of back-and-forth calls to schedule an appointment. When my son was finally given an appointment, they took him back there and did not warn him if any of the …
From the initial appointment to getting my MRI, I received excellent patient care. I was nervous and when I was asked for my Doctor’s address I could not find it. The lady at the front desk did her magic and found the address. The MRI …
Wait time is long and they have a lock on the AC Thermostat in the waiting lobby area with LOBBY AC TURNED OFF. it’s 100 degrees out here today. Inside the office reception desk area is cool. If you ask the receptionist to turn the air on …
I am highly satisfied working with Memorial MRI, they really care about their patients!
This place is a JOKE!!!! My doctor has sent over my mri orders at least 4 times and every time I call to make sure they received them they tell me they don’t have them. I even had them email the orders. At this point they’re PURPOSELY not putting the order in my chart!!!
Lady that took care of me on Wednesday was awesome! Check in staff was awesome as well. I dropped my phone and check in Lady kept it. I am so grateful I didn’t lose my phone. Thank you!!