Facility is nice. This being my 2nd surgery of the year at a different hospital, I can see there is room for improvement. My stay was pleasant, but the attentiveness of staff was not nearly the level of KU med. It was sufficient however, …
Alison is the best nurse she is on the 4th floor great compassion great care follows protocal to the T always helpful and explains everything best nurse ever
The staff was super helpful and had excellent bed side manners. Inside the ER. The Front desk receptionist was sub par and rude. She told my wife that she couldn’t come back with me because we had a child under 18 with us but it’s stated …
Staff was wonderful. I felt at ease from pre op (incredibly nervous) through my after care. Every step was explained to me in detail, even steps that would be taken while I was under anesthia. Each of my nurses, pt, everyone who came in my …
I went to Menorah ER with and was admired do to some funky lab results. On the Cardio floor I would be treated by the very best nurses ever. Everyone of them was not only professionals but comforting. To Tiffany W, you were the best of the …
We had a wonderful experience giving birth at Menorah Medical Center. Every staff member we encountered treated us with kindness and compassion. We felt very loved and supported throughout our entire visit there.
No or very little wait time with appointment. The front desk staff is courteous and friendly and the nurses and techs are competent and reassuring. I’ve been treated there for over 20 years. I definitely recommend the Breast Center at Menorah.
My father seemed happy with the nurses who provided care for him. Menorah’s administration, however, was another experience altogether. Integral decisions about his care were made without input from all necessary medical personnel and …
I went for an MRI. Prior to my visit, I received a call that provided me with details of my appointment and what to expect. Upon arrival, I was greeted and seated. Another assistant approached and provided devices to complete my …
From the minute I walked in to the time I left, the customer service was excellent. The check-in was easy and swift. The medical staff members were confident and professional. The whole experience was perfectly scheduled with minimal waiting along the way. Thank you, Menorah, for 5 star excellence.
The staff at Menorah have been professional and caring. I had a knee replaced and then needed a manipulation because I was scarring. Each surgery went well with staff making sure I was comfortable from the moment I arrived to when I left. …
Fantastic the minute I got to the patient registration to the lady who wheeled me out to my sister’s truck! I hope I was the very worst patient they had to deal with May 3rd, because in my opinion I was the funniest, happy, and easiest …
I just want to say thank you to the entire staff at Menorah Medical Center. I have had surgery at 3 other local hospitals, as well Mayo and Rush University in Chicago. Let me just say that from the moment I walked into Menorah for …
Registration was very simple. Wait time to register was very quick as well. Everyone, including nurses were friendly and professional. Hospital food as usual is so so. I would recommend this hospital.
We have delivered 2 of our kids at Menorah. Both of our experiences were excellent. Their Labor and Delivery unit isn’t very busy, so the pace is very calm. The facility is a little run down, but they are doing a remodel soon. The rooms …
The nurses were great!! However I was in there twice and both times they stuck me in small rooms that were very dirty. The quality of MEDICAL care was consistently poor.
I had a good experience during my recent surgery and hospital stay at Menorah. Every person I came into contact with was kind and professional and was responsive to my needs.
I didn’t feel like a patient…I felt like a person! I received the BEST care while getting prepped for a procedure. Thank you to the ladies in the CT Scan prep room!
My experience at Menorah was very positive. I was there for surgery and it went well.
The nurse who prepped me for surgery, Heidi, was excellent. Very skilled and …
The reception staff was very helpful and kept my appointment right on time. My ECHO technician was courteous and professional throughout the testing. Many thanks to all.
Wanted to give a big shout out to my girl FANTA ! Best nurse out of all of my 5 kids, she held my legs while I pushed , very attentive and a overall great person. I would highly recommend going to this hospital even though they need to …
My care at Menorah was wonderful. The orthopedic doctors, nurses and assistants were outstanding. Rachel and her team during the day and Aimee and her group in the evening we’re very attentive, to the degree that I seldom needed to use the …
I wish I could give 0 stars. They were over medicating my mom. In two days at a ltac hospital her labs are almost normal. Some nurses and a social worker think they are a dr. These three people are nurses and not a Dr. There were three …
Not good. The ER was full and only one doctor was available. I spent 3 hours before the doctor could see me.
The cardiologist Dr. Patel (don’t know the first name) did not explain why I had …
The number leave on google is somebody’s cell phone. Called around many numbers and couple transfers, couldn’t get a right person to schedule appointment.
I guess one of the biggest issues I had was that my husband couldn’t go sit with me – even though I had to go back 2 hours before the surgery. I have an anxiety issue, and more & more things were being done that I knew nothing about – …
I am an old man who fell down twice on Friday, June 10th and broke
four ribs–the first time in my life that I’ve broken any bone at all.
I came out to Menorah in excruciating pain on Saturday the 11th, …
Janet was amazing in taking my blood. I didn’t even know she did it. We were chatting and DONE!!! Over with no pain and no sign that she took my blood. I want to say ALWAYS ASK FOR JANET….but I’m sure you have other qualified phlebotomists as well!
I had surgery and my mobility was severely limited. ALL of the nurses were very professional and personal..they took care of my medical needs but they were all very personable. Adding the human touch is priceless and the followup by the nurse’s supervisors was great. Thank you for making my visit as comfortable as possible!
Concierge was very efficient and I spent little time waiting. The registrar was very friendly, efficient and easy to talk to. The person at the radiology very was very nice, spent little time waiting, and the technician took my ex-rays quickly, efficiently, and was fun to be around.
Pre-op and Surgery went great! I had to stay 5 nights and I can’t say enough about the nursing and Tech staff. Claire, Emily, Shirley, Jo, Jasmine all went above and beyond call of duty. One nurse stayed 45 minutes after shift to assist …
I would give it a five but the lady that prepped me for surgery was horrible at sticking a needle and told me that she did with the person before she hit a Valve? and then I’ll be, she did the same thing to me? I had to tell her to stop …
As a resident from out of state, and finding myself overcome by environmental allergies late at night, I found Menorah’s ER a life saver. The staff was friendly and efficient. I would highly recommend Menorah for those needing urgent care on the west side of KC.
All staff I dealt with were very professional and human to me. The human part is really important. I remember Tamara took me in when they were ready to process me for surgery. Rose and Tina were so nice and they prepped me for anesthesia. …
Friendly staff! No waiting! I was walking out of their door 6 minutes after my appt time. I’ve been going to Menorah Breast Center for years. Can’t imagine going anywhere else!!
It was a very mixed experience… the entire bariatric team was wonderful to me! But when I came back with complications my experience in the ER was HORRIBLE
We welcomed our second daughter into the world at Menorah. Exceptional labor and delivery nursing + staff; as well as doctors from Town Plaza Womens Health. Start to finish would recommend to any expecting families!
I recently had to spend a couple of days in this hospital, on the 3rd floor, after hernia repair surgery. I had 2 nurses, Lexi and Trinity, that went above and beyond to care for me and make me comfortable. As a matter of fact, if not for …
We cannot thank this hospital enough for the greatest gift of all, our happy and healthy baby and amazing birthing experience. Thank you to the nurses who assisted me on my stay. Thank you for being nurturing, kind and attentive to me and …
This was my second time there for a routine mammogram. I was able to pre-check in so hassle with check in when I got there, no wait for them to take me back for the procedure, and the 3D scan was by far the easiest one I’ve had in my life. The people were friendly and professional. The entire visit was about 15 minutes.
I can’t describe the service and love I received at Menorah. I’ve been through breast cancer before. I was in for a mammogram and ultra sound. The technicians that did the scans were very professional but at the same time caring. Putting …
I just had hip replacement surgery at Menorah and I couldn’t have been more pleased. My care was EXCELLENT, and the three-day stay was actually incredibly restful. My nurses were very attentive and caring, and my surgeon, Dr. Michael …
With the exception of one nurse who appeared to be having a perpetually bad day, all day every day, my visit was great. The nurses were competent, friendly and comforting. Dr. Clough and his nurse practitioners were wonderful. Best medical staff I’ve ever dealt with.
I cannot say enough good comments about my recent appointment. The nurse who treated me was so patient and kind. She took the tine to reassure me about the procedure I had done. I would highly recommend Menorah hospital for the wonderful experience I had.
After I finally reached my room, the care I received from the entire staff who worked with me was excellent. The nurses were attentive, friendly, and efficient. The technicians made me feel absolutely at ease with the tests they were performing. The food was excellent.
Dr. O’Brien performed my surgery beautifully, and the nursing, dining and housekeeping staff during my stay were all very nice and responsive. A huge shout-out to Nurse Yelena, who kept me in stitches literally and figuratively on the last day of my stay. She actually made being in the hospital fun!
My experience at Menorah Acute Rehab was a very good one. The quality of care, attention and my ability to work within the system has so greatly helped my recovery. Maddi in physical therapy and Emily in Occupational Therapy were major …
New patient moved from Florida to Kansas. Completed new patient paperwork online before the appointment. Check-in staff were great and efficient, tech for Dr Stilwill was professional and friendly. The doctor made me feel very …
20 years ago a breast cancer was detected on my right breast, to make a long story short I had two lumpectomies and finally. a mastectomy. So, when an abnormality was found on the left breast I went to Menorah Medical center because they …
Visit for mammogramwas a smashing good time. New machine was not so bad. Michelle was great and front lobby check in gal was working her tail off with several people. Easy check in and out quickly. It was titillating!!!
The doctors and nurses were very kind and took very good care of me. I also went to Menorah’s Rehab center. The nurses and therapists took great care of me and showed techniques when going home. I thank God for them.
Very professional and efficient while being friendly and making sure I was comfortable and understood what to expect. Great experience! Thank you for the wonderful care given to me.
I believe I am still here looking at a bright future, in part, because of the great people at Menorah Medical Center. I will never be able to thank them adequately.
Easy scheduling and registration process, I was there less than 15 minutes and super caring staff, explained everything and kept my privacy throughout my visit.
Not 5 stars?
Waited in recovery room on a gurniy for about 9 hours before I could get to a room. Other than that EVERYONE was Exceptionally Wonderful!!!
They handled my mom with care. But her blood pressure was too to proceed with the procedure. We then hand to proceed to ER to help with her blood pressure. And they did get her pressure under control. 😀 …
Had my 1st major surgery here a couple weeks ago and it went very well. Drs and nurses were all very kind knowledgeable and made the process very easy . Top notch service all around
I have Ataxia and the the person who registered me helped me hold on to her and the person who did my mammogram did the same and waited for me to get undressed and dressed. I don’t remember there names but I appreciate there thoughtfulness and help.
Dr. Ekram is very attentive and thorough. The entire staff at the Sarah Cannon Center are top notch and efficient, not to mention very caring! So glad my cancer care has been at Menorah!
If I have to be in the hospital Menorah is a great place to be. Wonderful staff day and night from the kitchen to the Drs and nurses, Physical Therapy and case mgt . If given a choice I highly reccomend Menorah. Mona Marsh
From check-in to procedure everyone was courteous, Ilana CNMT, RT was extremely helpful and explained all the steps of what was going to happen. She was a great person, Kind and helpful
From check in to check out everyone I came into contact with was friendly and welcoming. I was very nervous about my hip replacement and the nurses and other staff were so helpful and calming. I had a great experience.
Easy check in on the iPad. Long wait in the waiting area. Registration takes 20 minutes to half hour to sit and wait. It appears patients are helped at random rather than first come first served.
I had 2 visits in the CHF clinic and both times the staff was very friendly and professional.
They explained what they were doing, since it had been more then 20 yrs since I …
Joseph Stillwill M.D. is a good Doctor. HIs office employees and nurses are phenomenal. Julie, Megan, LaDana were all exceptional and made the patient experience a good one.
I had a great experience at this hospital and the staff was so amazing. They made me feel so much more at ease and wanted me to completely understand everything every step of the way.
The process of getting pre-testing done was very poor. People were actual rude during the time. This is getting the Covid test and filling out paperwork done. The people at the hospital especially the volunteer at the front desk, Rose my …
Having to go through “admitting” for labs took 30 minutes! Several people waiting. In this digital world you would think that this process would be much more efficient. The lab associates were a solid “5” but the admitting process was terrible.
Been their twice in the last 6 months. Everything @ Menorah was very good. The nurse who preped who I have had before was OUTSTANDING. Dr. Cates and staff are 1st class
For the first time in a very, very long time, I experienced being treated with dignity, mutual respect, kindness and equality at this place when I went in for imaging. Danny, the preregistration staff member who assisted me with …
Everyone was so very pleasant and helpful, including the nurse who prepped me for surgery, the anesthesiologist, all the people in the OR (before I went to sleep), and everyone who tended to me in my room overnight. If I ever need surgery again, I just hope I will be treated as well as I was at Menorah.
I was, unnecessarily, kept overnight. During that night, I was awoken constantly. 2 blood draws and 3 finger sticks later, I found out from the visiting doctor that none were even necessary. I even had a midline available. Thoughout the …
I just recently had a PET scan at Menorah. This was my 4th scan over the past 2 years here and the care and respect has always been “top notch” from the scheduling to the technician taking the scan. Highly recommended!!
Top notch care and service from beginning to end. Only thing that tainted the whole experience was the registration desk. Demanding I pay $2500+ before they’d even billed my insurance. Acting like they had to get permission from the CFO of …
Labor and delivery team is amazing! The nurses I had, Heather, Brittany, and Rhonda were the best and made my experience amazing! Very thankful for them! Great hospital and staff!
To the family members, the care seemed superb. The patient, maybe not so much. I will concede that the patient was very ill and very grumpy. That said, the SIM card from her phone was stolen during her stay.
Overall the nursing staff was awesome. I was in patient for pancreatitis, so I couldn’t eat drink, more importantly, I need my pain medicine either at 2 hot mark or 3 hot mark. The nurses were exemplary at ensuring I received my pain …
The check in process and area was ridiculous! The temperature in there was easily 80 degrees. The minuscule amount of people checking people in was insulting. I was instructed to arrive almost an hour early for registration so it would all …
Everything went well but I didn’t go in for my procedure until 1.5 hours after it was thscheduled. Also I had instructions to enter at entrance D. I found out that I should have entered at entrance B.
I had a very good experience at Menorah Medical. The staff was kind, considerate and very caring. They were very friendly and watched over me when I just couldn’t wake up after my procedure. An all over great experience!
ER visit on a night they were not busy for a broken foot, will not go back, I do not feel safe there. I was left alone in a room for hours, Dr blamed delays on shift change – unbelievable. Their management of a routine job is so poor that …
I was disappointed at because I told Danny about my feet supposed look with the sauna gram. My doctor didn’t request. I didn’t like he said I be back . I said why would you say that well if you have blood clogs then I can’t let you go. You …
Their ER team made a quick diagnosis and developed an effective treatment plan for me. I am so appreciative of the professionalism of the entire team. They were always making sure I was comfortable and getting the care I needed.
Everything at the hospital was great. Simon you’re amazing! The only negative thing I’d say is it’s been over a week now and still no results from my test done. I was told it would take 2-3 days.
My experience at Menorah Medical was the best hospital experience I have ever had. Every single dr., nurse, tech, pt provider, nutrition person & any other person I came in contact with was pleasant, attentive & provided wonderful service. I was amazed & delighted with the level of care I received.
I had my mammogram at this facility. I arrived on time for appointment (around 20 minutes early). I did not wait long, before I was called to sign up. Jesse (I believe that’s her name) had me processed quickly, without me doing any …
The nursing staff worked as a team and was always willing to assist my special needs daughter, when needed. The staff kept us informed how things were going when she was having her operations. The cafeteria food was great!
Meeting the doctor and nurse was the best experience I’ve ever had regarding pain management Dr Johnson was articulate and took the time to explain to me what was going on with my body and provided Solutions
Dr. James E. Johnson was not only extremely caring, but very honest in his response and consultation. The entire team was very kind. I got lost in parking lot and they were super nice when they guided me to the correct lot. Dr. Johnson and his nurse were very outgoing, kind, and attentive while keeping the mood light and casual.
I received excellent care while in the ER. The nurses were amazing and patient with me. The doctor was excellent I was very impressed by her attitude and attention to detail. Probably the nicest doctor I have ever seen and she was running around an emergency room. Thank you all ❤️
This was hands down the best hospital/staff I have ever been to. I had surgery and was floored by the care of the staff, cleanliness, and overall experience in general. I have been in and out of a lot of hospitals over the years due to some …
My experience in general was very positive. Check in and preparation for surgery procedures were efficient. The staff, without exception, were attentive, informative and friendly. For improvement, I will suggest you make basic patient …
I am glad that I finally found a way to comment on the care I got and the personnel I encountered during my recent stay at Menorah Med. Ctr. The best way to define my experience was “exceptional.” They have exceptionally good food, cleaning …
The Menorah ER staff are absolutely amazing!! I felt so cared for. The nurses and Dr. Clark were so kind and are very good at their jobs! Shout out to Amanda for getting my IV on the first try when I’m a hard stick. 5/5 stars ladies!
From the concierge, to the manager explaining my privacy, Tiffany? I think that’s her name at registration to the volunteers upstairs, my surgery nurse Malia?? The pretty anesthesiologist Dr with the gorgeous blue eyes my surgeon Dr Young, …
Excellent care from the ER to admittance. Nursing staff were prompt in answering the call light. Doctors carefully explain what was going on, type of treatment, side effects if any. Everyone was clear in instructions regarding procedure. …
The staff is so patient and so efficient
I have had three times this year to be treated for dehydration. I am a stage 4 cancer patient so I appreciate the attention.
The entire staff from the receptionist, the nurses, and the Big Dog himself, Dr. Kloster were amazing and friendly. I would recommend these individuals to anyone needing pain assistance…..they CARE !
have spent way more time in hospitals than i wanted but i am a burn patient and had several knee replacements followed my knee dr here t0o menorah have not been to a better hospital dr anderson and dr gunter are top notch dont like hosptals but will return if need be the staff all are great
Doctor took the time to explain what was going on. Staff great. Being a “medical person” they answered all my questions and let me involved.
Cynthia Knighton
I delivered my first baby at Menorah and the staff was above and beyond. The support I received was phenomenal from the nurses to the lactation consultants.
I do not like the scanning machines mri or anything confining The operator of my CT scan, god bless her she got me thru it. Very kind and patient. Great at her job. Entire staff made it a pleasant experience, at least as much as possible.
I really like this center for diagnostics. I feel like they have the process down to a science and are very clean and professional. This is often a stressful visit, so having it run well from their perspective is nice.
Outpatient physical therapy is a great place to go. All the staff are friendly and caring. Misti is understanding and caring. I stayed overnight after TKR and the staff was Nice and attentive.
Labor & Delivery at Menorah are amazing! We had such a great experience! So caring! Nurse Nikki is angel! We are soooo thankful for her and the way she took care of us!
Everyone was amazing from the check-in desk to the wheel chair exit. Everyone was professional, kind, caring and efficient. My experience was as good as it gets. Thanks to all who cared for me!!!
It was a wonderful appointment, didn’t have to wait very long at all, Jennifer is a wonderful nurse, very knowledgeable explains things so well, never in a hurry, very patient, and of course mort he’s the best❤️
I was surprised about Menorah. Everybody was sooo very nice and helpful. This was my first time at this hospital-and I wouldn’t mind going back id I had to. Thanks, to everyone that attended me, you all were AWESOME!!!!!!!!!!!!
Deb Thoele
I had a very positive experience at the Menorah P.T. department, Kirti provided an excellent package of exercises to assist me with my neck pain which only took 3 weeks to resolve…I would highly recommend these P.T. professionals to resolve your physical recovery needs!
It was a very nice experience. I didn’t have to wait very long. The people were professional, friendly and caring. They made me feel at ease the whole time.
Everyone was courteous, expedient and professional. I was explained the procedures and what to expect very clearly. They were respectful and attentive.
You’ll get no complaints from me.
I had some test done at MMC. Everyone I met was professional and caring. The facility was clean and inviting. I hope I don’t have to have additional medical care, but if I do, MMC would be a good place to go to get answers.
I am very satisfied with my visit to Menorah Medical Center. The professionals I had contact with were all very knowledgeable and caring and made me feel secure and comfortable with every aspect of my time spent at Menorah Medical Center.
Staff at the Observation Unit were caring and professional. They wee responsive to my needs. Donna, RN and Anita, RN, and their respective team worked hard to take care of their patients.
I was the last one there late in the day 6:00 ish and the woman who did my intake couldn’t have been more pleasant and helpful. Ditto for the young woman who actually performed the CT scan.. super efficient.. in and out.
Excellent customer care! Had a routine colonoscopy and must have had contact with 12 medical professionals during the process and every one of them was professional and caring!
Very professional from the moment I entered the property to the moment I left. Madison was the best! The entire staff made me feel comfortable throughout my surgery.
I went to Menorah for surgery. I had a wonderful experience. Each person was kind, respectful, and knowledgeable. They cared for me as an individual. Would recommend.
Vicki McVey is sharing this!
I had a great experience getting a mammogram at The Breast Center on Menorah! The receptionists were friendly; the tech who did the mammogram was gentle and informative. Highly reccomend them.
Their billing department is terrible. They screwed us over for $ 1750. That’s not small change. They changed the code for the procedure on my husband’s thyroid biopsy that the doctors office sent over and I have proof and everything but …
I was in for labs and X-rays. Registration is very slow and cumbersome, even with completing check in prior to arrival. Went to radiology and was asked to change in their bathroom. Mud, blood, and hair on the floor. I had to step back …
12/8/22- we arrived to the ER around 2 a.m. or so. We were taken upstairs to OB because my daughter is 37 weeks pregnant. Her nose bleeds excessively nonstop. That particular night/ morning she was coughing up blood clots. Hats off to Labor …
I ended up with a bill for $810.90 for an xray of my wrist that took them 15 seconds to do. They then told me it didn’t look abnormal and that was it. My wrist is not healed. They don’t care about the patient and they are not following the …
As usual, received excellent care — pre-op, during surgery and post-op. The staff at Menorah are wonderful people who treat patients as people — not just a task to be performed.
Staff was excellent. But my God whomever decided it was a good idea to purchase bed that automatically inflate and deflate while your trying to sleep should be fired. Then not properly training your staff in the operation of the bed is even …
Menorah is a gorgeous facility. Everyone on staff seemed happy to be there and help make the day easier. Dr. Seaed and his team provided excellent treatment and care. I am very thankful.
The building is beautiful with all the natural light. The doctor I saw had read my history and listened to me explain my issues. I am very pleased with the care I received at Menorah.
I received outstanding patient care ❤ from the nurses and all staff while I was treated at Menorah Medical Center. They continued to strive for excellence. I am so thankful for their empathy and their expertise.
Everything you would expect from an excellent Hospital was experienced at Menorah. The pre-op and recovery-care nursing staff were absolutely outstanding. I was very well cared for. Special accolades go out to Maddie and Amy (Pre-op). Thank you all!
Getting scheduled was a nightmare! They called me and left a message to schedule. Every time I called back, I was on hold for a long time and finally left my # for them to call me. When the person called back, it did not show on caller ID …
Let me first say that the majority of the staff was wonderful here. Most were professional and considerate, but sometimes one or two can taint an experience. First, there were vials of an rx left in my room on the tray the entire time I …
Very happy with my surgeon and hospital staff. Nurses are great, very caring. Room in new wing was excellent. Going back again in 8 weeks for 2nd knee surgery.
I had a nuclear stress test done at Menorah today. My nurse, Chelsea, was absolutely fabulous. I had some problems during the test, and she was so caring and compassionate. My time at Menorah has not always been good. Nurse Chelsea and the rest of the staff involved with my care today were Exceptional.
Doctors, Nurses, Anesthesiologist, Food and housekeeping were all great. The beds are not made for people shorter than 5 3. Beds would not go low enough for me to not have to hop out or back in. Nurses tried so hard to help with this but it made bathroom and short walks a painfilled event.
Check in was not great. Very confusing, and impersonable. I had anxiety, exhaustion, and was starving due to prep for a colon procedure and couldn’t focus and what I was reading and signing. Had a similar procedure at Midwest surgical …
Medical care is excellent. Parking situation for handicap is awful. No valet parking is available & too few handicap spots. I waited in front of 12140 building for 30 min last friday morning for a spot to open up. Was late for my …
I had very good care from Manorah. I was pleasantly surprised to see my hospitalist before I left the ER and just after getting to my room. Everyone nurses, drs. Techs. All asked me each time they left my room if I needed anything. …
my experience was a nightmare. I was stuck on a gurney in the hall of the ER for about 12 hours. menorah has one hospitalist who serves three hospitals. took the hospitalist 8 hours to OK my medication. even then, she did not okay my …
I was there for a colonoscopy. All the Doctors, Nurses, and other staff members were both very professional and very caring. I had an opportunity both before and after the procedure to ask questions. All were answered completely and explained thoroughly.
The care I received for my outpatient surgery was great. Everyone was prompt and on top of things. The check in process was smooth and fast. The nursing staff was amazing to me!
All the employees I encountered during my visit were pleasant, helpful, and patient-care centered.
I have written and posted a more detailed letter which includes individual shout-outs. Thank you for your care.
BEST HOSPITAL AND STAFF IN KANSAS!!!!
I went into the ER for Bells Palsys around 1am on 2/5/22. The receptionist girl was really nice. Also they took me back so quick. I saw Dr Hackman (i believe …
It was the best treatment I have ever had at a hospital. I have always had good experiences at Medical facilities but this is a well integrated communicative facility. Things went so smoothly there.
For the most part the care was exceptional, however upon discharge, the ball kind of gets dropped. Care shouldn’t slow down or almost come to a stop because your being discharged. I didn’t receive the contact card of the person to reach …
The Pre-Op testing RN was very knowledgeable, caring and proactive. She took great care at taking my blood sample as I’m what they call a hard stick. She got me on the first try. She even went a step further and arranged for vascular access RN to see me on the day of surgery.
I am now back at Menorah…unfortunately, for cancer. However, the quality of care, doctors, nurses etc is just as outstanding as the last time I wrote. When my local physician needed to transfer me to the city, Menorah was my number one …
The nurses/techs made me feel as though I was important. Not sure if the knew I needed to be out of there before sundown; however, the NP understood it was important to work with my religious needs. …
I was schedule for an outpatient procedure at MMC. When I arrived at the facility, I was personally greeted by an ‘assistant’ who offered me seating, and then personally guided me (using a table) through the admission process. I was …
I found out that all the nurses I had lied to me regarding a medication I wanted for pain. And I was wondering why it wasn’t working. I was in terrible pain. (headache and neck pain from spinal stenosis in the cervical area. Concussion. …
The technician who did my procedure was excellent. Friendly and seemed quite capable. While all staff was very nice, check-in process seemed unduly lengthy despite my having the requested QR code available for reading. Might streamline things if Menorah could allow patients to pre-complete the paperwork and upload the information.
I was at Menorah for some tests. Very impressed with everyone I met; however, the brightest star, by far, was Ebony. She greeted me and got me all registered and where I needed to go, all the while helping several others do the same. The hospital certainly put her in the right place – she makes an incredibly good first impression!
Had my right knee replaced, was worried about the operation. My wife and I were also extremely worried about going under. David took very good care of us even explained to my wife so she didn’t have to worry about me. I woke up without a panic attack and all went well. Thanks David we appreciate it !!
The outpatient physical therapy staff have been wonderful to work with. The individualized therapy has really helped me in my recovery. My therapist is great about trying new exercises depending on my issues at the time. …
Check in at the Menorah Breast Center was very easy and quick. I pre-registered on line so didn’t have to do any other check in. They quickly brought me back and I was completely finished with my appointment before my appointment time, I had arrived early. I had my results in the mail a few days later.
I had bariatric surgery last week and I am SO GLAD I chose to get it done at Menorah! The hospital was clean, the staff was attentive and friendly, I felt heard while I was there. Mom said cafeteria food was not great but I wasn’t eating …
My appointment was on time, all staff members were very courteous, Dr. Haideri was most helpful and answered all my questions. The follow-up referrals were prompt which felt very reassuring. I have strong confidence in her ability to address and care for my needs.
The whole process was very well organized with kind and efficient people from check-in to saying goodbye while leaving. The x-rays were painfree and modesty was maintained as much as possible. Everything was coordinated in a smooth process without much wait time.
I was very well taken care of by the entire staff. My nursing staff of Leah, Luke and a the others, didn’t get all their names were wonderful, helpful, informative and caring. Many wishes for all of them to have a Merry Christmas and Blessings in the New Year!
Diane at registration was very cordial and helpful and prompt. Tiffany in CT was the same as well as very professional, knowledgeable and friendly. Staff at Menorah has always provided the best of experiences. Will try to have all my medical needs cared for here.
The entire experience from check-in to release was very pleasant. All my nurses were kind, courteous, attentive and patient with me. Thank you for making me feel comfortable even with undergoing a major surgery!
Fantastic. I’ve gone here for years and with technology, the streamlined administration methods of scheduling gets easier and easier. I also enjoyed a personal conversation I had with the receptionists about something involving AND other …
The entire staff is exceptional!! I have received EXCELLENT care!! My OT & PT girls have been phenomenal!! I can’t mention all names who participated in my care but I haven’t had a poor experience with anyone! I definitely recommend Menorah Medical Center for anything you might need in the way of a hospital stay!
I was very pleased with my hospitalization this past week. The Doctor and his nurse staff were wonderful and I think took very good care of me. The facilities were good and the food excellent. All in all very happy and thankful to have had such good care.
This place is awesome (outpatient surgery center), from the young lady who checked me in, To Nurse Rachel, the anesthesiologist, other nurses, Dr. Grewal, and Nurse Dan in recovery. They all took great care of me and my whole experience was top notch because of all of these people. Keep being great!
My appointment was early in the morning. When I arrived, there were two hospital workers conversing with each other; however, neither of them greeted me. When I made contact with them they did not tell me to go to the next person or even …
Menorah Hospital has been wonderful throughout my treatment journey. They seem to have the process down to a science, typically seeing me right on time with courtesy and professionalism. Their online portal is easy to navigate and has test results posted in a timely manner. Truly a blessing when you are fighting a terminal illness.
Had emergency surgery a week ago and I can’t say enough great things regarding the employees of this hospital. From the time I checked in to leaving, everyone was most friendly, helpful and kind. All my nurses were the BEST and I thank all of you from the bottom of my heart!
I took my 90 year old mother to Menorah for testing. From the moment we walked in, to completion of tests, my mom was well cared for. The therapist and technician who administered tests were fantastic. They took time to explain test and …
Went in for surgery and after had trouble breathing, come to find out I had pneumonia and a collapsed lower lung so I was admitted for about a week! The doctors and nurses were absolutely amazing! Loved my time there, no not the ill part but a great hospital to get better! This was my first time at Menorah!
Anne did an excellent job explaining step by step the ultrasound process. Very considerate. I can’t remember the lady’s name who checked me in, but she was very nice also. And the gentleman at the desk outside the ultrasound/radiology department was very helpful.
The staff at the registration and check in were very friendly and helpful. Answered my questions about a payment plan. The nurse that did my IV and CT scan was very gentle and compassionate. It was a great experience because I was nervous.
It is rare to have a five star experience in an emergency room. The very nature of an ER lends itself to negativity. Having said that, my experience could not have been improved upon. From the moment I entered the clean waiting room until I …
My husband recently had surgery at Menorah. It was, literally, the best experience ever. Everyone was so kind, courteous, and kept us informed at every step. We love Dr. O’Brien and all the staff. My faith in the healthcare system is restored.
From the ER all the way through the recovery of my two surgeries the level of care I received was outstanding. Every patient care tech and nurse were truly professional, caring and even put up with my sense of humor throughout my stay. I hope to not have to go back—but any medical issue I have will be at Menorah Medical Center
Excellent care, nursing staff was outstanding. My surgeon has replaced both my knees and all went smoothly with no issues or problems. I highly recommend Menorah Medical Center. From making doctor appointments to scheduling surgery, check-in and recovery everything went smoothly.
The nursing staff at Menorah Outpatient was beyond excellent! My nurse was Malia & she was most reassuring & helpful. The endoscopy procedure was delayed several hours. I am very grateful for the staff’s excellent care, including Dr. Cambier & nurse anesthetist.
Well I got their T 8:33 . I was to be there at 8:30 well it took a good 20 minutes for the lady to give me tipsy to fill out . It took another good 20 minute to pick it up . I did as I was waiting let her no my check in was at 8:30 she …
My experience was outstanding! The staff were so nice…very attentive and professional and so friendly. I can’t say enough good things about the quality of my care! I have never been treated with such care in any other hospital situation. …
My care for the few days I was at Menorah was very good. The staff was kind a d considerate. I did have one student nurse that gave me a shot of antibiotic that hurt a great deal. Several other people gave me the same thing and it burned a …
I had a wonderful experience from start to finish. The check in desk was very helpful getting me to the proper room. The radiology office quickly took the needed information. The pet scan was the best test I have had thanks to Ilana the …
First, every person I came in contact with, was very kind and respectful. Ann, who was my nurse, helped me through the process by telling me what was to do and what would be happening. When I thought I might fall off the table, she was very …
Hello my Mom was admitted to this hospital from the Joplin area and got put into ICU. First off the ICU and all the nurses and doctors are fabulous they know exactly what they’re doing and are constantly running around making sure the …
I went to the ER late at night, staff was very attentive. There was a very short wait time, less than 10 minutes. They answered all my concerns, reviewed all test results and gave me explicit directions for returning home, as well as to …
I was so pleased with my experience at Menorah. From admissions, pre-op, and through my post op care, I was treated with kindness and respect. I was fortunate to have Jody as my day shift nurse during my stay. She is a fantastic nurse who …
The care day to day was consistently good and staff was cheerful. Food was not super but the effort was made to improve delivery before it got cold.
I had an happening on my last night which made me anxious. …
I love this practice! Everyone is so nice and professional. From Tonya at the front desk to all of the wonderful nurses and technical professionals that make the practice run, these people are always so nice and courteous to me as a …
Facility is nice. This being my 2nd surgery of the year at a different hospital, I can see there is room for improvement. My stay was pleasant, but the attentiveness of staff was not nearly the level of KU med. It was sufficient however, …
Alison is the best nurse she is on the 4th floor great compassion great care follows protocal to the T always helpful and explains everything best nurse ever
The staff was super helpful and had excellent bed side manners. Inside the ER. The Front desk receptionist was sub par and rude. She told my wife that she couldn’t come back with me because we had a child under 18 with us but it’s stated …
Staff was wonderful. I felt at ease from pre op (incredibly nervous) through my after care. Every step was explained to me in detail, even steps that would be taken while I was under anesthia. Each of my nurses, pt, everyone who came in my …
YOUR BEDS ARE HORRIBLE. I HAD TO SLEEP IN THE CHAIR
YOUR STAFF IS WONDERFUL. THEY AGREED AND Y FELT SORRY FOR ME.
Staff was very helpful and courteous. I still prefer my own bed to sleep in. 🙂
I went to Menorah ER with and was admired do to some funky lab results. On the Cardio floor I would be treated by the very best nurses ever. Everyone of them was not only professionals but comforting. To Tiffany W, you were the best of the …
Outstanding doctor and staff. The staff was checking on my needs on all hours.
Both my husband and I had appointments that day. Pete had an x-ray, an MRI of Left knee and Lumbar spine. I had MRI of Cervical spine. …
Absolutely love this hospital. I had to have emergent surgery and they got me in and they got things taken care of quickly and efficiently!
Every staff member that took care of me were absolutely wonderfully kind and professional
We had a wonderful experience giving birth at Menorah Medical Center. Every staff member we encountered treated us with kindness and compassion. We felt very loved and supported throughout our entire visit there.
No or very little wait time with appointment. The front desk staff is courteous and friendly and the nurses and techs are competent and reassuring. I’ve been treated there for over 20 years. I definitely recommend the Breast Center at Menorah.
Everyone was helpful, compassionate and friendly. Quick to respond as needed and a very positive experience.
My father seemed happy with the nurses who provided care for him. Menorah’s administration, however, was another experience altogether. Integral decisions about his care were made without input from all necessary medical personnel and …
Very clean, an new room. The nurses were very kind and sweet.
I went for an MRI. Prior to my visit, I received a call that provided me with details of my appointment and what to expect. Upon arrival, I was greeted and seated. Another assistant approached and provided devices to complete my …
From the minute I walked in to the time I left, the customer service was excellent. The check-in was easy and swift. The medical staff members were confident and professional. The whole experience was perfectly scheduled with minimal waiting along the way. Thank you, Menorah, for 5 star excellence.
Staff was professional, kind and courteous. Put me at ease as I was in a bit of pain. Explanation of the procedure, I felt at ease.
Very streamlined process – especially if you preregister. The registrar and technician were courteous and professional in every way.
Was asked to wait 2-3 hours past my ultrasound time with a bladder full of 40 oz of water. Was not a good experience.
From check in to pre-op, to surgery, to post-op recovery, to hospital room. Excellent care. (Food service was awesome too)
The staff at Menorah have been professional and caring. I had a knee replaced and then needed a manipulation because I was scarring. Each surgery went well with staff making sure I was comfortable from the moment I arrived to when I left. …
Fantastic the minute I got to the patient registration to the lady who wheeled me out to my sister’s truck! I hope I was the very worst patient they had to deal with May 3rd, because in my opinion I was the funniest, happy, and easiest …
I just want to say thank you to the entire staff at Menorah Medical Center. I have had surgery at 3 other local hospitals, as well Mayo and Rush University in Chicago. Let me just say that from the moment I walked into Menorah for …
Registration was very simple. Wait time to register was very quick as well. Everyone, including nurses were friendly and professional. Hospital food as usual is so so. I would recommend this hospital.
The staff was exceptional great. They showed so much care for me and made sure I had my medication as needed. The food was also very good!
My visit was GREAT!!! Dr. Kloster and his staff took excellent care of me!!! Thank you! 😃 …
We have delivered 2 of our kids at Menorah. Both of our experiences were excellent. Their Labor and Delivery unit isn’t very busy, so the pace is very calm. The facility is a little run down, but they are doing a remodel soon. The rooms …
The visit started out slow with only one person checking in patients. But I had two tests and was out before my expected time.
The nurses were great!! However I was in there twice and both times they stuck me in small rooms that were very dirty. The quality of MEDICAL care was consistently poor.
Easy on demand x-ray. Results to my doctor on the same day. Perfect!
Delivered at menorah and overall had a good experience.
I give a 4 star because I do feel like nursing could have been better to advocate for me.
The nurses and Dr. were very attentive to my care.
Great check in experience. Fast and efficient xray procedure. Very knowledgeable staff and personable.
I had a good experience during my recent surgery and hospital stay at Menorah. Every person I came into contact with was kind and professional and was responsive to my needs.
What can you say about visiting the Dr. It is what it is. Plenty on parking. Easy access. This seem to stay on schedule better since the pandemic.
Positive experience with Dr. Ekram, but so sorry she is leaving before my next appointment.
The doctors and nurses at this facility are superb in care of their patients.
I don’t remember the ER staff but I do remember they were kind, compassionate and professional.
I didn’t feel like a patient…I felt like a person! I received the BEST care while getting prepped for a procedure. Thank you to the ladies in the CT Scan prep room!
My experience at Menorah was very positive. I was there for surgery and it went well.
The nurse who prepped me for surgery, Heidi, was excellent. Very skilled and …
The reception staff was very helpful and kept my appointment right on time. My ECHO technician was courteous and professional throughout the testing. Many thanks to all.
Wanted to give a big shout out to my girl FANTA ! Best nurse out of all of my 5 kids, she held my legs while I pushed , very attentive and a overall great person. I would highly recommend going to this hospital even though they need to …
I had back surgery and not once did I wonder where the nurses were. If i pushed the nurse line button someone responded immediately.
My care at Menorah was wonderful. The orthopedic doctors, nurses and assistants were outstanding. Rachel and her team during the day and Aimee and her group in the evening we’re very attentive, to the degree that I seldom needed to use the …
I wish I could give 0 stars. They were over medicating my mom. In two days at a ltac hospital her labs are almost normal. Some nurses and a social worker think they are a dr. These three people are nurses and not a Dr. There were three …
Not good. The ER was full and only one doctor was available. I spent 3 hours before the doctor could see me.
The cardiologist Dr. Patel (don’t know the first name) did not explain why I had …
I guess my own “rolling veins” were the only problem. Otherwise all went well and professionally performed.
The staff was very knowledgeable and attentive. The wait was very short. The environment was relaxing, comfortable
The number leave on google is somebody’s cell phone. Called around many numbers and couple transfers, couldn’t get a right person to schedule appointment.
Always an easy visit. Everyone is so friendly and helpful. I do not live close but don’t mind the drive because of the service.
I guess one of the biggest issues I had was that my husband couldn’t go sit with me – even though I had to go back 2 hours before the surgery. I have an anxiety issue, and more & more things were being done that I knew nothing about – …
I am an old man who fell down twice on Friday, June 10th and broke
four ribs–the first time in my life that I’ve broken any bone at all.
I came out to Menorah in excruciating pain on Saturday the 11th, …
Like online pre registration. Front desk reception and check in were friendly, efficient. MRI staff was excellent!
Janet was amazing in taking my blood. I didn’t even know she did it. We were chatting and DONE!!! Over with no pain and no sign that she took my blood. I want to say ALWAYS ASK FOR JANET….but I’m sure you have other qualified phlebotomists as well!
I had surgery and my mobility was severely limited. ALL of the nurses were very professional and personal..they took care of my medical needs but they were all very personable. Adding the human touch is priceless and the followup by the nurse’s supervisors was great. Thank you for making my visit as comfortable as possible!
Concierge was very efficient and I spent little time waiting. The registrar was very friendly, efficient and easy to talk to. The person at the radiology very was very nice, spent little time waiting, and the technician took my ex-rays quickly, efficiently, and was fun to be around.
All good. In quick. Great staff and place is hospital clean!
Pre-op and Surgery went great! I had to stay 5 nights and I can’t say enough about the nursing and Tech staff. Claire, Emily, Shirley, Jo, Jasmine all went above and beyond call of duty. One nurse stayed 45 minutes after shift to assist …
Did not have to wait long for procedure and staff was very friendly and helpful. Made me very comfortable.
The people/nurses were very nice. I didn’t have to wait. The procedure was on time.
I would give it a five but the lady that prepped me for surgery was horrible at sticking a needle and told me that she did with the person before she hit a Valve? and then I’ll be, she did the same thing to me? I had to tell her to stop …
As a resident from out of state, and finding myself overcome by environmental allergies late at night, I found Menorah’s ER a life saver. The staff was friendly and efficient. I would highly recommend Menorah for those needing urgent care on the west side of KC.
All staff I dealt with were very professional and human to me. The human part is really important. I remember Tamara took me in when they were ready to process me for surgery. Rose and Tina were so nice and they prepped me for anesthesia. …
Friendly staff! No waiting! I was walking out of their door 6 minutes after my appt time. I’ve been going to Menorah Breast Center for years. Can’t imagine going anywhere else!!
It was a very mixed experience… the entire bariatric team was wonderful to me! But when I came back with complications my experience in the ER was HORRIBLE
The nursing staff was wonderful, and they did an excellent job making sure I was doing ok.
We welcomed our second daughter into the world at Menorah. Exceptional labor and delivery nursing + staff; as well as doctors from Town Plaza Womens Health. Start to finish would recommend to any expecting families!
I recently had to spend a couple of days in this hospital, on the 3rd floor, after hernia repair surgery. I had 2 nurses, Lexi and Trinity, that went above and beyond to care for me and make me comfortable. As a matter of fact, if not for …
We cannot thank this hospital enough for the greatest gift of all, our happy and healthy baby and amazing birthing experience. Thank you to the nurses who assisted me on my stay. Thank you for being nurturing, kind and attentive to me and …
This was my second time there for a routine mammogram. I was able to pre-check in so hassle with check in when I got there, no wait for them to take me back for the procedure, and the 3D scan was by far the easiest one I’ve had in my life. The people were friendly and professional. The entire visit was about 15 minutes.
Check in for blood work could be faster should not have to wait over 30 minutes just to check in.
I can’t describe the service and love I received at Menorah. I’ve been through breast cancer before. I was in for a mammogram and ultra sound. The technicians that did the scans were very professional but at the same time caring. Putting …
Excellent experience. Registration was fast and super easy. The staff, without exception, were friendly and efficient.
I just had hip replacement surgery at Menorah and I couldn’t have been more pleased. My care was EXCELLENT, and the three-day stay was actually incredibly restful. My nurses were very attentive and caring, and my surgeon, Dr. Michael …
I had a very good experience here at Menorah Medical Center. Dr Roger De La Torre and his Nursing staff were great!
It was great. Got right in and my tech was very good and very nice. Happy with service. Thank you.
With the exception of one nurse who appeared to be having a perpetually bad day, all day every day, my visit was great. The nurses were competent, friendly and comforting. Dr. Clough and his nurse practitioners were wonderful. Best medical staff I’ve ever dealt with.
Excellent care in the ER. I was so pleased and it was not an all day affair. The Doc and nurses were great
I cannot say enough good comments about my recent appointment. The nurse who treated me was so patient and kind. She took the tine to reassure me about the procedure I had done. I would highly recommend Menorah hospital for the wonderful experience I had.
I was in and out of the Breast Center in about 20 minutes. Staff is very pleasant and efficient.
After I finally reached my room, the care I received from the entire staff who worked with me was excellent. The nurses were attentive, friendly, and efficient. The technicians made me feel absolutely at ease with the tests they were performing. The food was excellent.
Very positive experience! Short wait time, friendly & caring staff, procedure was very professional and painless. Highly recommend this center.
Dr. O’Brien performed my surgery beautifully, and the nursing, dining and housekeeping staff during my stay were all very nice and responsive. A huge shout-out to Nurse Yelena, who kept me in stitches literally and figuratively on the last day of my stay. She actually made being in the hospital fun!
My experience at Menorah Acute Rehab was a very good one. The quality of care, attention and my ability to work within the system has so greatly helped my recovery. Maddi in physical therapy and Emily in Occupational Therapy were major …
Excellent care from check-in through surgery, recovery and check-out. I was well taken care of and am 100% satisfied.
New patient moved from Florida to Kansas. Completed new patient paperwork online before the appointment. Check-in staff were great and efficient, tech for Dr Stilwill was professional and friendly. The doctor made me feel very …
Everyone there was great with me it was my first major surgery but everyone made it very comfortable and easy so it all went smooth
20 years ago a breast cancer was detected on my right breast, to make a long story short I had two lumpectomies and finally. a mastectomy. So, when an abnormality was found on the left breast I went to Menorah Medical center because they …
Visit for mammogramwas a smashing good time. New machine was not so bad. Michelle was great and front lobby check in gal was working her tail off with several people. Easy check in and out quickly. It was titillating!!!
The doctors and nurses were very kind and took very good care of me. I also went to Menorah’s Rehab center. The nurses and therapists took great care of me and showed techniques when going home. I thank God for them.
Very professional and efficient while being friendly and making sure I was comfortable and understood what to expect. Great experience! Thank you for the wonderful care given to me.
I believe I am still here looking at a bright future, in part, because of the great people at Menorah Medical Center. I will never be able to thank them adequately.
Easy scheduling and registration process, I was there less than 15 minutes and super caring staff, explained everything and kept my privacy throughout my visit.
Very good, nice nurses, just wish the doctor would have sent home instructions as to how long to stay off aspirin.
The nurses and all the staff were very helpful and professional. They were very caring. I would definitely recommend Menorah Medical Center.
Not 5 stars?
Waited in recovery room on a gurniy for about 9 hours before I could get to a room. Other than that EVERYONE was Exceptionally Wonderful!!!
I always feel well taken care of when I have to go to Menorah for tests or procedures. Everyone is so helpful and caring.
Unfortunately I have a lot of experience with hospitals. I used to go to one that um has a good college basketball team. Menorah is much much better.
During 4 day inpatient stay, bathroom cleaned only one day. Floors were never swept and 2 trash cans were never emptied.
Everything was very organized; reception folks were friendly, and all aspects of my out-patient procedure went smoothly, and ahead of schedule.
They handled my mom with care. But her blood pressure was too to proceed with the procedure. We then hand to proceed to ER to help with her blood pressure. And they did get her pressure under control. 😀 …
Had my 1st major surgery here a couple weeks ago and it went very well. Drs and nurses were all very kind knowledgeable and made the process very easy . Top notch service all around
I went in for my first mammogram and I had a great experience. The tech was very comforting and gentle and explained everything very well.
I have Ataxia and the the person who registered me helped me hold on to her and the person who did my mammogram did the same and waited for me to get undressed and dressed. I don’t remember there names but I appreciate there thoughtfulness and help.
Dr. Ekram is very attentive and thorough. The entire staff at the Sarah Cannon Center are top notch and efficient, not to mention very caring! So glad my cancer care has been at Menorah!
If I have to be in the hospital Menorah is a great place to be. Wonderful staff day and night from the kitchen to the Drs and nurses, Physical Therapy and case mgt . If given a choice I highly reccomend Menorah. Mona Marsh
From check-in to procedure everyone was courteous, Ilana CNMT, RT was extremely helpful and explained all the steps of what was going to happen. She was a great person, Kind and helpful
The Menorah team is the best at providing quality care and making you feel safe and comfortable. They truly care like family. Exceptional, always!
From check in to check out everyone I came into contact with was friendly and welcoming. I was very nervous about my hip replacement and the nurses and other staff were so helpful and calming. I had a great experience.
Easy check in on the iPad. Long wait in the waiting area. Registration takes 20 minutes to half hour to sit and wait. It appears patients are helped at random rather than first come first served.
I had 2 visits in the CHF clinic and both times the staff was very friendly and professional.
They explained what they were doing, since it had been more then 20 yrs since I …
Joseph Stillwill M.D. is a good Doctor. HIs office employees and nurses are phenomenal. Julie, Megan, LaDana were all exceptional and made the patient experience a good one.
I had a great experience at this hospital and the staff was so amazing. They made me feel so much more at ease and wanted me to completely understand everything every step of the way.
The process of getting pre-testing done was very poor. People were actual rude during the time. This is getting the Covid test and filling out paperwork done. The people at the hospital especially the volunteer at the front desk, Rose my …
Having to go through “admitting” for labs took 30 minutes! Several people waiting. In this digital world you would think that this process would be much more efficient. The lab associates were a solid “5” but the admitting process was terrible.
Been their twice in the last 6 months. Everything @ Menorah was very good. The nurse who preped who I have had before was OUTSTANDING. Dr. Cates and staff are 1st class
For the first time in a very, very long time, I experienced being treated with dignity, mutual respect, kindness and equality at this place when I went in for imaging. Danny, the preregistration staff member who assisted me with …
Everyone was so very pleasant and helpful, including the nurse who prepped me for surgery, the anesthesiologist, all the people in the OR (before I went to sleep), and everyone who tended to me in my room overnight. If I ever need surgery again, I just hope I will be treated as well as I was at Menorah.
I was, unnecessarily, kept overnight. During that night, I was awoken constantly. 2 blood draws and 3 finger sticks later, I found out from the visiting doctor that none were even necessary. I even had a midline available. Thoughout the …
I just recently had a PET scan at Menorah. This was my 4th scan over the past 2 years here and the care and respect has always been “top notch” from the scheduling to the technician taking the scan. Highly recommended!!
Top notch care and service from beginning to end. Only thing that tainted the whole experience was the registration desk. Demanding I pay $2500+ before they’d even billed my insurance. Acting like they had to get permission from the CFO of …
All of the staff was amazing, attentive, informative, and very caring. Menorah is now my go to hospital for sure!!
Labor and delivery team is amazing! The nurses I had, Heather, Brittany, and Rhonda were the best and made my experience amazing! Very thankful for them! Great hospital and staff!
To the family members, the care seemed superb. The patient, maybe not so much. I will concede that the patient was very ill and very grumpy. That said, the SIM card from her phone was stolen during her stay.
Overall the nursing staff was awesome. I was in patient for pancreatitis, so I couldn’t eat drink, more importantly, I need my pain medicine either at 2 hot mark or 3 hot mark. The nurses were exemplary at ensuring I received my pain …
The check in process and area was ridiculous! The temperature in there was easily 80 degrees. The minuscule amount of people checking people in was insulting. I was instructed to arrive almost an hour early for registration so it would all …
Everything went well but I didn’t go in for my procedure until 1.5 hours after it was thscheduled. Also I had instructions to enter at entrance D. I found out that I should have entered at entrance B.
I had a very good experience at Menorah Medical. The staff was kind, considerate and very caring. They were very friendly and watched over me when I just couldn’t wake up after my procedure. An all over great experience!
ER visit on a night they were not busy for a broken foot, will not go back, I do not feel safe there. I was left alone in a room for hours, Dr blamed delays on shift change – unbelievable. Their management of a routine job is so poor that …
I was disappointed at because I told Danny about my feet supposed look with the sauna gram. My doctor didn’t request. I didn’t like he said I be back . I said why would you say that well if you have blood clogs then I can’t let you go. You …
Their ER team made a quick diagnosis and developed an effective treatment plan for me. I am so appreciative of the professionalism of the entire team. They were always making sure I was comfortable and getting the care I needed.
Everything at the hospital was great. Simon you’re amazing! The only negative thing I’d say is it’s been over a week now and still no results from my test done. I was told it would take 2-3 days.
My experience at Menorah Medical was the best hospital experience I have ever had. Every single dr., nurse, tech, pt provider, nutrition person & any other person I came in contact with was pleasant, attentive & provided wonderful service. I was amazed & delighted with the level of care I received.
I had my mammogram at this facility. I arrived on time for appointment (around 20 minutes early). I did not wait long, before I was called to sign up. Jesse (I believe that’s her name) had me processed quickly, without me doing any …
ER wait was not long. The nurses were excellent and very gentle with my broken ankle!
The nursing staff worked as a team and was always willing to assist my special needs daughter, when needed. The staff kept us informed how things were going when she was having her operations. The cafeteria food was great!
Meeting the doctor and nurse was the best experience I’ve ever had regarding pain management Dr Johnson was articulate and took the time to explain to me what was going on with my body and provided Solutions
I gave birth on Christmas Eve and stayed for three days. Everyone at Menorah we dealt with was fantastic.
Dr. James E. Johnson was not only extremely caring, but very honest in his response and consultation. The entire team was very kind. I got lost in parking lot and they were super nice when they guided me to the correct lot. Dr. Johnson and his nurse were very outgoing, kind, and attentive while keeping the mood light and casual.
I received excellent care while in the ER. The nurses were amazing and patient with me. The doctor was excellent I was very impressed by her attitude and attention to detail. Probably the nicest doctor I have ever seen and she was running around an emergency room. Thank you all ❤️
This was hands down the best hospital/staff I have ever been to. I had surgery and was floored by the care of the staff, cleanliness, and overall experience in general. I have been in and out of a lot of hospitals over the years due to some …
My experience in general was very positive. Check in and preparation for surgery procedures were efficient. The staff, without exception, were attentive, informative and friendly. For improvement, I will suggest you make basic patient …
I am glad that I finally found a way to comment on the care I got and the personnel I encountered during my recent stay at Menorah Med. Ctr. The best way to define my experience was “exceptional.” They have exceptionally good food, cleaning …
The Menorah ER staff are absolutely amazing!! I felt so cared for. The nurses and Dr. Clark were so kind and are very good at their jobs! Shout out to Amanda for getting my IV on the first try when I’m a hard stick. 5/5 stars ladies!
Nurses and Docs were fantastic. 2nd time this year at Menorah and very satisfied with our care.
From the minute I was greeted the morning of my surgery every person I encountered was awesome. I was there for 2 nights and the staff was awesome.
From the concierge, to the manager explaining my privacy, Tiffany? I think that’s her name at registration to the volunteers upstairs, my surgery nurse Malia?? The pretty anesthesiologist Dr with the gorgeous blue eyes my surgeon Dr Young, …
Excellent care from the ER to admittance. Nursing staff were prompt in answering the call light. Doctors carefully explain what was going on, type of treatment, side effects if any. Everyone was clear in instructions regarding procedure. …
My surgery and stay at Menorah Medical Center went well. The nurses were wonderful, friendly and so helpful.
The staff is so patient and so efficient
I have had three times this year to be treated for dehydration. I am a stage 4 cancer patient so I appreciate the attention.
The entire staff from the receptionist, the nurses, and the Big Dog himself, Dr. Kloster were amazing and friendly. I would recommend these individuals to anyone needing pain assistance…..they CARE !
have spent way more time in hospitals than i wanted but i am a burn patient and had several knee replacements followed my knee dr here t0o menorah have not been to a better hospital dr anderson and dr gunter are top notch dont like hosptals but will return if need be the staff all are great
Process was quick and easy ( best thing about having the first surgery schedule for the day). Everyone was courteous and professional.
Menorah Medical Center is an amazing hospital. The staff were so friendly and caring. They always helped me when I needed it.
Doctor took the time to explain what was going on. Staff great. Being a “medical person” they answered all my questions and let me involved.
Cynthia Knighton
Matthew and Omar did a great job with my MRI, they both made it a less scary experience, connected well with me as a patient! Keep up the good work!
I delivered my first baby at Menorah and the staff was above and beyond. The support I received was phenomenal from the nurses to the lactation consultants.
I do not like the scanning machines mri or anything confining The operator of my CT scan, god bless her she got me thru it. Very kind and patient. Great at her job. Entire staff made it a pleasant experience, at least as much as possible.
I really like this center for diagnostics. I feel like they have the process down to a science and are very clean and professional. This is often a stressful visit, so having it run well from their perspective is nice.
Outpatient physical therapy is a great place to go. All the staff are friendly and caring. Misti is understanding and caring. I stayed overnight after TKR and the staff was Nice and attentive.
Labor & Delivery at Menorah are amazing! We had such a great experience! So caring! Nurse Nikki is angel! We are soooo thankful for her and the way she took care of us!
Did most of paperwork online prior to appointment. I was in and completed radiology visit quickly. Omar, MRI tech, was helpful.
It was an amazing experience. My doctor’s office got back to me quickly on a Xray I needed and Cat Scan. Great service by a team of professionals.
The staff at Menorah were awesome. My checkin nurse, Malia, did a great job of making sure I was comfortable and helped diffuse my nervousness.
Everyone was amazing from the check-in desk to the wheel chair exit. Everyone was professional, kind, caring and efficient. My experience was as good as it gets. Thanks to all who cared for me!!!
It was a wonderful appointment, didn’t have to wait very long at all, Jennifer is a wonderful nurse, very knowledgeable explains things so well, never in a hurry, very patient, and of course mort he’s the best❤️
I was surprised about Menorah. Everybody was sooo very nice and helpful. This was my first time at this hospital-and I wouldn’t mind going back id I had to. Thanks, to everyone that attended me, you all were AWESOME!!!!!!!!!!!!
Deb Thoele
I had a very positive experience at the Menorah P.T. department, Kirti provided an excellent package of exercises to assist me with my neck pain which only took 3 weeks to resolve…I would highly recommend these P.T. professionals to resolve your physical recovery needs!
It was a very nice experience. I didn’t have to wait very long. The people were professional, friendly and caring. They made me feel at ease the whole time.
Everyone was courteous, expedient and professional. I was explained the procedures and what to expect very clearly. They were respectful and attentive.
You’ll get no complaints from me.
Mammogram was done. Technician was wonderful. I’ve been having mammograms here for over 15 years & would give them 5 stars everytime.
I had some test done at MMC. Everyone I met was professional and caring. The facility was clean and inviting. I hope I don’t have to have additional medical care, but if I do, MMC would be a good place to go to get answers.
I am very satisfied with my visit to Menorah Medical Center. The professionals I had contact with were all very knowledgeable and caring and made me feel secure and comfortable with every aspect of my time spent at Menorah Medical Center.
Staff at the Observation Unit were caring and professional. They wee responsive to my needs. Donna, RN and Anita, RN, and their respective team worked hard to take care of their patients.
I was the last one there late in the day 6:00 ish and the woman who did my intake couldn’t have been more pleasant and helpful. Ditto for the young woman who actually performed the CT scan.. super efficient.. in and out.
Excellent customer care! Had a routine colonoscopy and must have had contact with 12 medical professionals during the process and every one of them was professional and caring!
Very professional from the moment I entered the property to the moment I left. Madison was the best! The entire staff made me feel comfortable throughout my surgery.
I went to Menorah for surgery. I had a wonderful experience. Each person was kind, respectful, and knowledgeable. They cared for me as an individual. Would recommend.
Vicki McVey is sharing this!
I had a great experience getting a mammogram at The Breast Center on Menorah! The receptionists were friendly; the tech who did the mammogram was gentle and informative. Highly reccomend them.
Upon discharge was not notified of scripts being called in for muscle relaxants and pain meds. Found out 5 days later and picked up. …
Their billing department is terrible. They screwed us over for $ 1750. That’s not small change. They changed the code for the procedure on my husband’s thyroid biopsy that the doctors office sent over and I have proof and everything but …
I was in for labs and X-rays. Registration is very slow and cumbersome, even with completing check in prior to arrival. Went to radiology and was asked to change in their bathroom. Mud, blood, and hair on the floor. I had to step back …
12/8/22- we arrived to the ER around 2 a.m. or so. We were taken upstairs to OB because my daughter is 37 weeks pregnant. Her nose bleeds excessively nonstop. That particular night/ morning she was coughing up blood clots. Hats off to Labor …
I ended up with a bill for $810.90 for an xray of my wrist that took them 15 seconds to do. They then told me it didn’t look abnormal and that was it. My wrist is not healed. They don’t care about the patient and they are not following the …
As usual, received excellent care — pre-op, during surgery and post-op. The staff at Menorah are wonderful people who treat patients as people — not just a task to be performed.
Staff was excellent. But my God whomever decided it was a good idea to purchase bed that automatically inflate and deflate while your trying to sleep should be fired. Then not properly training your staff in the operation of the bed is even …
Menorah is a gorgeous facility. Everyone on staff seemed happy to be there and help make the day easier. Dr. Seaed and his team provided excellent treatment and care. I am very thankful.
The building is beautiful with all the natural light. The doctor I saw had read my history and listened to me explain my issues. I am very pleased with the care I received at Menorah.
I received outstanding patient care ❤ from the nurses and all staff while I was treated at Menorah Medical Center. They continued to strive for excellence. I am so thankful for their empathy and their expertise.
Everything you would expect from an excellent Hospital was experienced at Menorah. The pre-op and recovery-care nursing staff were absolutely outstanding. I was very well cared for. Special accolades go out to Maddie and Amy (Pre-op). Thank you all!
Getting scheduled was a nightmare! They called me and left a message to schedule. Every time I called back, I was on hold for a long time and finally left my # for them to call me. When the person called back, it did not show on caller ID …
Let me first say that the majority of the staff was wonderful here. Most were professional and considerate, but sometimes one or two can taint an experience. First, there were vials of an rx left in my room on the tray the entire time I …
Very happy with my surgeon and hospital staff. Nurses are great, very caring. Room in new wing was excellent. Going back again in 8 weeks for 2nd knee surgery.
I had a nuclear stress test done at Menorah today. My nurse, Chelsea, was absolutely fabulous. I had some problems during the test, and she was so caring and compassionate. My time at Menorah has not always been good. Nurse Chelsea and the rest of the staff involved with my care today were Exceptional.
Doctors, Nurses, Anesthesiologist, Food and housekeeping were all great. The beds are not made for people shorter than 5 3. Beds would not go low enough for me to not have to hop out or back in. Nurses tried so hard to help with this but it made bathroom and short walks a painfilled event.
Check in was not great. Very confusing, and impersonable. I had anxiety, exhaustion, and was starving due to prep for a colon procedure and couldn’t focus and what I was reading and signing. Had a similar procedure at Midwest surgical …
Medical care is excellent. Parking situation for handicap is awful. No valet parking is available & too few handicap spots. I waited in front of 12140 building for 30 min last friday morning for a spot to open up. Was late for my …
I had very good care from Manorah. I was pleasantly surprised to see my hospitalist before I left the ER and just after getting to my room. Everyone nurses, drs. Techs. All asked me each time they left my room if I needed anything. …
my experience was a nightmare. I was stuck on a gurney in the hall of the ER for about 12 hours. menorah has one hospitalist who serves three hospitals. took the hospitalist 8 hours to OK my medication. even then, she did not okay my …
I was there for a colonoscopy. All the Doctors, Nurses, and other staff members were both very professional and very caring. I had an opportunity both before and after the procedure to ask questions. All were answered completely and explained thoroughly.
The care I received for my outpatient surgery was great. Everyone was prompt and on top of things. The check in process was smooth and fast. The nursing staff was amazing to me!
All the employees I encountered during my visit were pleasant, helpful, and patient-care centered.
I have written and posted a more detailed letter which includes individual shout-outs. Thank you for your care.
BEST HOSPITAL AND STAFF IN KANSAS!!!!
I went into the ER for Bells Palsys around 1am on 2/5/22. The receptionist girl was really nice. Also they took me back so quick. I saw Dr Hackman (i believe …
It was the best treatment I have ever had at a hospital. I have always had good experiences at Medical facilities but this is a well integrated communicative facility. Things went so smoothly there.
For the most part the care was exceptional, however upon discharge, the ball kind of gets dropped. Care shouldn’t slow down or almost come to a stop because your being discharged. I didn’t receive the contact card of the person to reach …
The Pre-Op testing RN was very knowledgeable, caring and proactive. She took great care at taking my blood sample as I’m what they call a hard stick. She got me on the first try. She even went a step further and arranged for vascular access RN to see me on the day of surgery.
I am now back at Menorah…unfortunately, for cancer. However, the quality of care, doctors, nurses etc is just as outstanding as the last time I wrote. When my local physician needed to transfer me to the city, Menorah was my number one …
The nurses/techs made me feel as though I was important. Not sure if the knew I needed to be out of there before sundown; however, the NP understood it was important to work with my religious needs. …
I was schedule for an outpatient procedure at MMC. When I arrived at the facility, I was personally greeted by an ‘assistant’ who offered me seating, and then personally guided me (using a table) through the admission process. I was …
I found out that all the nurses I had lied to me regarding a medication I wanted for pain. And I was wondering why it wasn’t working. I was in terrible pain. (headache and neck pain from spinal stenosis in the cervical area. Concussion. …
The technician who did my procedure was excellent. Friendly and seemed quite capable. While all staff was very nice, check-in process seemed unduly lengthy despite my having the requested QR code available for reading. Might streamline things if Menorah could allow patients to pre-complete the paperwork and upload the information.
I was at Menorah for some tests. Very impressed with everyone I met; however, the brightest star, by far, was Ebony. She greeted me and got me all registered and where I needed to go, all the while helping several others do the same. The hospital certainly put her in the right place – she makes an incredibly good first impression!
Had my right knee replaced, was worried about the operation. My wife and I were also extremely worried about going under. David took very good care of us even explained to my wife so she didn’t have to worry about me. I woke up without a panic attack and all went well. Thanks David we appreciate it !!
The outpatient physical therapy staff have been wonderful to work with. The individualized therapy has really helped me in my recovery. My therapist is great about trying new exercises depending on my issues at the time. …
Check in at the Menorah Breast Center was very easy and quick. I pre-registered on line so didn’t have to do any other check in. They quickly brought me back and I was completely finished with my appointment before my appointment time, I had arrived early. I had my results in the mail a few days later.
I had bariatric surgery last week and I am SO GLAD I chose to get it done at Menorah! The hospital was clean, the staff was attentive and friendly, I felt heard while I was there. Mom said cafeteria food was not great but I wasn’t eating …
My appointment was on time, all staff members were very courteous, Dr. Haideri was most helpful and answered all my questions. The follow-up referrals were prompt which felt very reassuring. I have strong confidence in her ability to address and care for my needs.
The whole process was very well organized with kind and efficient people from check-in to saying goodbye while leaving. The x-rays were painfree and modesty was maintained as much as possible. Everything was coordinated in a smooth process without much wait time.
From check in to check Out
the entire staff was wonderful.
Guiding thru the surgical process to the nurses, NP and technicians who helped …
I was very well taken care of by the entire staff. My nursing staff of Leah, Luke and a the others, didn’t get all their names were wonderful, helpful, informative and caring. Many wishes for all of them to have a Merry Christmas and Blessings in the New Year!
Diane at registration was very cordial and helpful and prompt. Tiffany in CT was the same as well as very professional, knowledgeable and friendly. Staff at Menorah has always provided the best of experiences. Will try to have all my medical needs cared for here.
The entire experience from check-in to release was very pleasant. All my nurses were kind, courteous, attentive and patient with me. Thank you for making me feel comfortable even with undergoing a major surgery!
Fantastic. I’ve gone here for years and with technology, the streamlined administration methods of scheduling gets easier and easier. I also enjoyed a personal conversation I had with the receptionists about something involving AND other …
The entire staff is exceptional!! I have received EXCELLENT care!! My OT & PT girls have been phenomenal!! I can’t mention all names who participated in my care but I haven’t had a poor experience with anyone! I definitely recommend Menorah Medical Center for anything you might need in the way of a hospital stay!
I was very pleased with my hospitalization this past week. The Doctor and his nurse staff were wonderful and I think took very good care of me. The facilities were good and the food excellent. All in all very happy and thankful to have had such good care.
This place is awesome (outpatient surgery center), from the young lady who checked me in, To Nurse Rachel, the anesthesiologist, other nurses, Dr. Grewal, and Nurse Dan in recovery. They all took great care of me and my whole experience was top notch because of all of these people. Keep being great!
My appointment was early in the morning. When I arrived, there were two hospital workers conversing with each other; however, neither of them greeted me. When I made contact with them they did not tell me to go to the next person or even …
Menorah Hospital has been wonderful throughout my treatment journey. They seem to have the process down to a science, typically seeing me right on time with courtesy and professionalism. Their online portal is easy to navigate and has test results posted in a timely manner. Truly a blessing when you are fighting a terminal illness.
Had emergency surgery a week ago and I can’t say enough great things regarding the employees of this hospital. From the time I checked in to leaving, everyone was most friendly, helpful and kind. All my nurses were the BEST and I thank all of you from the bottom of my heart!
I took my 90 year old mother to Menorah for testing. From the moment we walked in, to completion of tests, my mom was well cared for. The therapist and technician who administered tests were fantastic. They took time to explain test and …
Went in for surgery and after had trouble breathing, come to find out I had pneumonia and a collapsed lower lung so I was admitted for about a week! The doctors and nurses were absolutely amazing! Loved my time there, no not the ill part but a great hospital to get better! This was my first time at Menorah!
Anne did an excellent job explaining step by step the ultrasound process. Very considerate. I can’t remember the lady’s name who checked me in, but she was very nice also. And the gentleman at the desk outside the ultrasound/radiology department was very helpful.
The staff at the registration and check in were very friendly and helpful. Answered my questions about a payment plan. The nurse that did my IV and CT scan was very gentle and compassionate. It was a great experience because I was nervous.
It is rare to have a five star experience in an emergency room. The very nature of an ER lends itself to negativity. Having said that, my experience could not have been improved upon. From the moment I entered the clean waiting room until I …
My husband recently had surgery at Menorah. It was, literally, the best experience ever. Everyone was so kind, courteous, and kept us informed at every step. We love Dr. O’Brien and all the staff. My faith in the healthcare system is restored.
From the ER all the way through the recovery of my two surgeries the level of care I received was outstanding. Every patient care tech and nurse were truly professional, caring and even put up with my sense of humor throughout my stay. I hope to not have to go back—but any medical issue I have will be at Menorah Medical Center
Excellent care, nursing staff was outstanding. My surgeon has replaced both my knees and all went smoothly with no issues or problems. I highly recommend Menorah Medical Center. From making doctor appointments to scheduling surgery, check-in and recovery everything went smoothly.
The nursing staff at Menorah Outpatient was beyond excellent! My nurse was Malia & she was most reassuring & helpful. The endoscopy procedure was delayed several hours. I am very grateful for the staff’s excellent care, including Dr. Cambier & nurse anesthetist.
Well I got their T 8:33 . I was to be there at 8:30 well it took a good 20 minutes for the lady to give me tipsy to fill out . It took another good 20 minute to pick it up . I did as I was waiting let her no my check in was at 8:30 she …
My experience was outstanding! The staff were so nice…very attentive and professional and so friendly. I can’t say enough good things about the quality of my care! I have never been treated with such care in any other hospital situation. …
My care for the few days I was at Menorah was very good. The staff was kind a d considerate. I did have one student nurse that gave me a shot of antibiotic that hurt a great deal. Several other people gave me the same thing and it burned a …
I had a wonderful experience from start to finish. The check in desk was very helpful getting me to the proper room. The radiology office quickly took the needed information. The pet scan was the best test I have had thanks to Ilana the …
First, every person I came in contact with, was very kind and respectful. Ann, who was my nurse, helped me through the process by telling me what was to do and what would be happening. When I thought I might fall off the table, she was very …
Hello my Mom was admitted to this hospital from the Joplin area and got put into ICU. First off the ICU and all the nurses and doctors are fabulous they know exactly what they’re doing and are constantly running around making sure the …
I went to the ER late at night, staff was very attentive. There was a very short wait time, less than 10 minutes. They answered all my concerns, reviewed all test results and gave me explicit directions for returning home, as well as to …
I was so pleased with my experience at Menorah. From admissions, pre-op, and through my post op care, I was treated with kindness and respect. I was fortunate to have Jody as my day shift nurse during my stay. She is a fantastic nurse who …
The care day to day was consistently good and staff was cheerful. Food was not super but the effort was made to improve delivery before it got cold.
I had an happening on my last night which made me anxious. …
I love this practice! Everyone is so nice and professional. From Tonya at the front desk to all of the wonderful nurses and technical professionals that make the practice run, these people are always so nice and courteous to me as a …