Mercy Medical Center (IA)

Mercy Medical Center Cedar Rapids

Mercy Medical Center (IA) Contact Details

  • 701 10th St SE, Cedar Rapids, IA 52403
  • 319-369-4505
  • 319-363-4622
  • Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours
  • https://www.mercycare.org/
  • Facebook, Twitter

Mercy Medical Center (IA) Reviews ( 129 )

  1. In March I had my right hip replacement and a blond hair nurse got a bad attitude with me i will say this much you all need to remember who pay your wa next time you need to be more polite

  2. The security is a joke they are harassing veterans and harassing people that needs critical care. They show up and expect everything from you and they by law can not do that.

  3. if i could give them zero stars i would Rude just gives you a pill that doesn’t work and ships you off or rude gets in your face and trys to fight you for bringing up issues that you think strongly need resolved and they will get mad and …

  4. I feel like I’m at home with Mercy,doesn’t matter where or what department I go to, tops in their fields..would not go anywhere else…we are full time RV people now and still Mercy is the place I come home to…

  5. Food used to be great, not any more! Food not even warm. They changed their eating hours. Dinner not even served till 6:45 on the 8th foor which half is Pediatrics.

  6. Staff is rude and very unprofessional. The doctor wouldn’t even let me explain my symptoms just kept over talking me and said I was being over dramatic then they basically threw me out while I was still having symptoms worst hospital I’ve ever been in to date.

  7. Horrible experience I came into the family birth center for contractions they lady that checked me in was rude and they let my baby’s heartbeat go up to 200 and it stayed there for a good 3 minutes it could’ve been longer, the nurse told me …

  8. I just called them. They asked what I needed help with and I said I’m looking for a primary care physician and the receptionist immediately hung up on me. A simple “I can’t help you with that” would have sufficed instead of hanging up on me.

  9. I was admitted to the 9th floor for three days. I was taken care of very well. I would recommend this hospital to friends and family. Thank you nurses for going above and beyond taking care if me.

  10. I was in and out in about an hour and ten minutes, I waited in the waiting room for MAYBE 2 minutes and had super super friendly staff. Rooms were clean and I didn’t feel belittled like I have everytime I’ve been to St.Lukes. I will definitely be going to Mercy rather then St.Lukes from now on.

  11. Never going here again! Was never asked to describe my symptoms. Was simply told what was going around (what’s going around is a shorter duration than I’ve been sick) and was prescribed antibiotics, then the doctor left. Needed a diagnosis for my boss, was given nothing. Horrible! Turned around and went to St. Luke’s.

  12. Mercy Medical Center is one of the worst hospitals in Cedar Rapids. It’s unclean and cross contamination is at a all time high. Go somewhere else for patient care. Trust me cause I was a former employee and have proof of this. Environmental Services isn’t doing a good job cleaning.

  13. 3 years ago i went into the emergency room was not seen after waiting 4 hours went back to CRST and still have their extortion on my credit report . they are theives .

  14. The doctor, nurses, and staff was fantastic. I’ve suffered migraines for years and this particular migraine was just unbearable and nothing I could do was helping. They were polite, sincere, and quick.

  15. I’m not going back to Mercy due to problems with their billing. I had a procedure performed in June 2013. In late Oct 2013 I received a bill for my share which was not covered by insurance, and I paid this amount in full within 11 days. …

  16. I had total knee done at Mercy and everyone was fantastic. My only complaint would be that there never seemed to be cold ice packs to put on my knee. It was crazy. Once nurse said to me that since there was so many that use the ice packs …

  17. My wife has a variety of health problems that present in strange ways. We have had to go to the Mercy ER several times for assorted problems. Every time we have gone she has presented with a significant number of symptoms that could help …

  18. Very bad hospital. Gave me compazine in ER when told them I was allergic. Guess they wanted to make me a liar, but my allergic reaction only confirmed it. What dr does that? …

  19. Went to the pain clinic yesterday and was extremely nervouse about getting a shot in my back. They were awesome they gave me a light sedative and I did not even feel the shot. I was so nervouse about it for weeks I would recommend the pain clinic to every one.

  20. Their care staff is very personable. The 24/7 meals are awesome! The physicians are extremely bright, accomplished in their fields, friendly, and easy to talk to.

  21. Best hospital you can ask for. Everyone was very nice and informative. Would highly recommend to anyone in need. Very clean, great staff, food is awesome, and i couldnt be more happy with my stay. Also Nicole was awesome. Danni was a great …

  22. They were going to admit me for my Lymphedema to put me on antibiotics and I asked them if I could leave my room to get some fresh air. They said no. Hospital rules/policy says the patient must stay in the room at all times. I looked at …

  23. Treated very poorly. I had to to take a family member into the hospital, they were having problems with their mind and movements. They pretty much said we were medication seeking and pushed us out the door after getting their money. Brian …

  24. We’ve delivered 3 babies at Mercy and had great care each time. Nursing staff is friendly and knowledgeable. Food is top notch. We have nothing but positive things to say about Mercy.

  25. Exceptionally rude, terrible staff. I called and asked a question about the vaccine, and they didn’t want to answer, so they transferred me to the a totally random, wrong department to get rid of me. The person they transferred me to was helpful but was also upset that the receptionist was so unprofessionally.

  26. Worst service i have ever recieved for a loved one. I will never set foot back at the hospital or any doctor associated to them. The nurses act like they are better then everyone else. And i would really like to know how you can be ok …

  27. The Mercy mental health facility did not help us get help for our mentally ill family member during a recent commitment. Although we provided over 200 death threat texts, pictures of an assaulted family member, pictures of property damage …

  28. During a recent crisis with a loved one, we couldn’t have had a better experience. Social worker Courtney and ER RN were compassionate, caring and utterly professional. In the ICU, Nurses Claire, Rebecca, and another – who’s name I can’t …

  29. A well run healthcare facility with friendly and efficient staff. I’ve had to visit there on a few different occasions, and also taken some friends when they needed some form of medical attention. The people who were on duty were always personable, good at their work, and we were grateful for the attention we were given.

  30. Terrible experience in the ER and had to pay an outrageous price for it. Sent emails and letter to Tim Charles and have had no response. Had to go to another Dr and then went to surgery the same day, when the Mercy ER Dr Saud he couldn’t find anything. Now all of our Dr’s are independent because we have lost all respect for Mercy.

  31. Wife went in for back pain. Er only had nurses see her. They just gave her a pill, asked if it worked. She said no so they gave her a shot. Then they sent her off. No xray or research. She had to be carried in and out. They prescribed her …

  32. Had a great experience while in labor with my daughter. All my nurses were great! Cafeteria food was great as well so idk what people are talking about with that :/ Although, when I was hospitalized after delivery (preeclampsia) I had one …

  33. I am posting this on my mother behalf. DO NOT GO HERE. This “hospital” is a joke. The only decently good thing about this place is the ER. My mother was diagnosed with influenza A at the beginning of the week (Monday), and then a few days …

  34. I went there to get lab work when I got there the woman doing my laps was more interested in watching the Hawkeye game, which she was doing Rather then doing her own job. The next day I got a call and asked me to come back to the lab for …

  35. I went to Mercy medical Center to see Alindsey/Meeker. I have had nothing but problems with this facility. I was a patient there for a year. They are highly disorganized. The nurses and doctors do not communicate with one another. The …

  36. This was my “room” after w all tong to be seen for 3 hours . “Kristen Walker” came & seen me for a total of 2 minutes “the song in my earbuds started before she came & was still playing when she left” . She listened to my breathing . Pushed …

  37. This place somehow made 2020 even worse!!! I took my girlfriend in cause she thought she had a cyst and they told her she was wrong only to do a bunch of tests, scare us telling her she might not be able to have kids. Then finally …

  38. How do you say thanks to a place that saves your moms life? You say thank you. My mother had a minor heart attack, and was without insurance. The docs were top notch, and the nurses worked hard to make sure that my mother understood what …

  39. I had a family member that was treated here. From what my family that was at this hospital longer tells me the lack of communication from the staff and treating physician were very upsetting. They also didn’t show much empathy to my family …

  40. Wasted most of my morning coming to an appointment from out of town. I received a reminder message yesterday and there was nothing about having to wear a mask. I have COPD/asthma on three inhalers and have very high blood pressure and …

  41. So my daughter broke her foot on Tuesday November 5th. Xray were taking too long and the Dr, decided to just send her home and treated as if it was a broken toe. They called back on Saturday evening to inform us she did have a fracture in …

  42. These doctors have years and years of training and get paid the good money. All these doctors know how to do is walk in take vitals and throw pain meds at the patient. They do not help the patient at all. These doctors are creating drug addicts because they are too lazy to help and treat.

  43. Wish I could give 0 stars. Please, if you love your family members do not ever take them to this place! They do not treat the elderly well. They overmedicated my grandma and sent her to icu because of it. Ever since then her health has …

  44. Accompanied my sister to her surgery this morning and was so fortunate to have Rachel as her nurse for pre-op. Rachel was caring, compassionate, and everything we could have hoped for in a nurse, Mercy is so lucky to have such a wonderful person working for them.

  45. Awful care from fourth floor nurses. Rude on the phone, defensive when asked questions. There are maybe three nurses we had awesome care. Two separate family members, unfortunately were admitted to Mercy hospital. Both separate incidents, …

  46. Just came home after knee surgery at mercy Hospital in Cedar Rapids. I could not have asked for better care. The nurses, techs, P/T, O/T, food service and volunteers took the time to answer any questions, never acted like I was an …

  47. We already attend a MercyCare location for our general practitioner. So, when we needed emergency care last weekend, it was an easy choice to head over to Mercy. We had an excellent experience with the ER staff on call that evening. The …

  48. Went to the er cuz I got ran over. When I was leaving the front desk lady told me to watch for cars. I arrived in an ambulance. 🤬 you front desk lady😡 …

  49. Treatment is expensive. And when health insurance plans don’t pay, patients are left with burdensome bills. For covid test, they charged $450 which we can do that ourselves with Antigen Self test kit with 10$.

  50. My daughter was taken there by ambulance. When I came to pick her up and asked where she was, I was (rudely) told “over there” I explained that I had not been there before the security guard acted like it was a huge inconvenience to walk …

  51. I was seen in the emergency room in Iowa city for an injured foot and had an x-ray done. I was told I need to return in two weeks for follow up and to have another x-ray. I call around and call around and none of the Mercy clinics seem to …

  52. “Catholic” is probably not to be applied here. It is a great sorrow to write this. During the pandemic there was refusal to allow a priest to give last rites at the end of July 2020. As well as the Eucharist being administered by a person …

  53. So upset with my care. The doctor spent less than 30 seconds In the room, no one asked any questions to figure out what could have been wrong with me. There was a new person in my room every time someone walked in. …

  54. Used to be great.
    Recently my mother had some issues and they misdiagnosed her and sent her home in really bad shape. We took her back and they wanted to isolate us from seeing …

  55. I cannot say enough great things about this hospital.
    Prior to my surgery I had several tests ran which took me all over facility. All areas were superb and so genuine to put my fears aside and get me through the …

  56. Although I was vaccinated, I came down with Covid related pneumonia and had to be hospitalized in the Covid area. I’ll admit I was so sick I don’t remember too much about the first few days. After that I definitely remember the wonderful …

  57. The finance department of mercy medical is very rude and disrespectful! I called about 2 charges that were on my account that should be been submitted to the insurance company but they failed to do their job correctly. when I called i first …

  58. They are really great when you take your kids in to be seen so they get 5 stars for that but when it seems to come to adults they dont seem to try as much. I went in a few weeks ago multiple times. They kept telling me nothing was wrong …

  59. I have had great care for the most part (a couple of heinous issues).
    Since 2014 I have had 25 cardioversions and 3 ablations and 2 visits via ambulance for vertigo. My husband has had his gallbladder removed, a leg amputated, a …

  60. Emergency Room doctors are incompetent.. Treated my daughter three times with stomach issues… Could not find anything wrong with her… She had severe vomiting and horrible stomach pain. Took her to her family doctor and he said he …

  61. Staff was rude and not caring about my wife’s position. Sat for close to 3 hours in waiting room. I think only reason we are not in waiting room no more because I went and asked why and what is taking so long.

  62. I went to get help because the abby nurse forgot to send in my meds and was off for a week and still off my meds. i wasn’t able to get my respiratory meds like i needed. So when walking out i had to sit down . I was left there. By time i …

  63. Would have preferred that my grandmother’s last few days were spent at a hospital that treated her with dignity and respect. Huge inconsistencies amongst staff and hospital “policies” in a matter of days. Missteps were constantly blamed on …

  64. I’m from out of town and visited this hospital after an accident on an Iowa freeway. I cannot say enough good about the level of care I received at their E & T Center. Thorough, professional, attentive, timely, and caring. Starting …

  65. “Rachel” a tech in the ER is just a mean person that doesn’t belong in healthcare . I went there yesterday after a Covid positive test and short of breath and complicating factors of having a surgery two weeks ago and high risk from …

  66. Unbelievable……my dad came to the ER, ordered by his primary physician due to some test results today. He is a heart/lung patient & we have been in the ER now for 5 hours, still in the ER waiting to be admitted. The nurse said “I will keep you posted” & that was 2+ hours ago. This is NOT good health care!

  67. My grandson recently had a scare after a trip to Belize when he was bitten on his posterior calf area. He went to South Mercy Urgent care after I found he had cellulitis around his bite, they treated that but did not do a culture of his …

  68. I caution anyone under Medicare against getting a Vaccine through Mercy. I obtained the Shingles Vaccine which is covered under Medicare Part D; I have Supplemental Part D and have been told by Mercy that they only file claims under …

  69. If I could give this place a negative five where it needs to be. Nothing like going in to be checked out and having your doctor come in with an attitude. So I will not be coming back to Mercy Medical ER in Cedar Rapids ever again. I also walked out.

  70. Went to the ER and there were actual roaches in the room they put me in. The first doctor that came In had white powder around his left nostril. I pointed it out and asked him to please get another doctor. He left then someone came to take …

  71. Most of the nurses there are very rude. Had child there and they act like they know everything and will say the rudest things while your still vulnerable. One nursed laughed when accidently dropping painpill on babys cheek. One nurse was …

  72. It’s clear this hospital doesn’t have management, since you are never allowed to speak with one, regardless of the issues your having at this hospital. We’ve been there 2 days in a row now for my boyfriends back pain. 2 days or morphine IM …

  73. Wish I could give negative stars honestly. Nursing and waiting room staff was total joke. My son had pain around his appendix and he waited over 2 hours to even see triage, with another 45 minutes after to get into room. Then after awhile …

  74. I cannot say enough about how fantastic Mercy’s pain clinic is. Dr. Harman is the BEST at taking time and explaining everything.
    I really appreciate that all of the staff at the pain clinic chose to wear masks …

  75. We were asked to arrive early by another department and the nurse who approached my mom was very rude and questioning why we were early, and telling us we could not change appointments around when we were simply doing what we were told by …

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Location

701 10th St SE, Cedar Rapids, IA 52403

Mercy Medical Center (IA) reviews