Terrible coverage with even worse customer service. You can NEVER get anyone on the phone. Getting prescriptions is almost impossible. I can’t believe it’s legal for a company in charge of people’s health to operate like this. It’s criminal.
Got a policy through them on the marketplace. All my providers showed in network and then less then 1 month in two of my providers no longer took the insurance. Never again will I settle for a company like this
They literally dont help with anything they dont cover basically anything they are just a clueless group of people I dont recommend anyone to use this useless insurance
Horrible health plan I’m so pissed I went with them I cannot wait until I can change it and their transportation department is even worst and very rude ! Worst insurance coverage ever I rather have blue cross blue shield again ! BOOOO YOU SUCK
Meridian an its trnsprtation is a joke thy ethr dont pck them up for appts leve them nvr pickn thm up an always LYING abot the day they suppose to pick you up dont call or norhng jus dont show up the supervisor’s Latisha an Monticella is unprofessional and big liars blowing smoke up ppl butt
I have a lot of health issues, and never had a problem with them. Although there are some pills i need that there are not generics for, that i cannot get.
Very bad customer service it’s 5:56am ride is scheduled for 6am where is my ride???drivers are rude Mon,wens,and Fri…are real bad days for me…. don’t recommend them for my dieing dog!!!!
I love everything about my insurance company except the transportation and having to have a primary physician verification because of an emergency room prescription.
How refreshing to get straight answers right away, and not have to go to numerous web sites to get the information you need. I bill for my provider had had nothing but big runarounds with other insurance companies. Thank you soooooooooo much.
Been a member for over a year and have been to one doctor’s appointment. Needed physical therapy and was denied coverage. I pay $420 a month. This plan and company is garbage.
Worst transportation service ever! I have been trying to book a ride for more than a week and still no ride yet. They kept telling me that they will call back and they never call back. Don’t ever rely on their transportation. Their transportation service sucks.
Worst service! Been hung up on after being on hold for half hour or just bc they didn’t want to handle the call, they don’t return calls or emails like they say they will. I rather go back to happ. They lost a tracking numbers for me for two years. Don’t go with them trust me you’ll save yourself the drama
I’m not Happy with Meridian at all the Transportation Company has forward my Ride for my Appointments back to Meridian an they have done this 3 time to me now 1 back in Dec 2016 an 2 of the in Jan 2017. I think they need to be look at on …
This is the worst insurance company in the entire f$!@ing world!!!!! PLEASE DO NOT USE!!!!! You will regret the day you made the decision to join!!!!! Only reason that I gave them any stars is because you have to give one to leave a comment.
Difficult to reach and don’t communicate with individual about the details of plan. They don’t communicate and claim to send notices through the mail but I never received any. Terrible insurance and my doctor can never get ahold of somewhen when they need them.
I have a structured payroll date which is the last day of the month my due date for insurence is 25th of the month i cant make that payment on time but it is payed with in one week because the send out statements on the first of mont the …
Very nice customer service representative. So helpful. Meridian is good service. One reason is, you can visit any doctor with no referral from family doctor.
Oh me, oh my! I quickly realized trying to save $10 a month picking this plan was a big BIG mistake. So far 2/10 for process and procedure. Reps are helpful but they can only do so much and seem really untrained. One person will tell you …
They will tell you they won’t cover your medicine and then they will change the location of where you get your medicine at to some out of state company just to cover it! The worst coverage ever! *Typing this while waiting for a life saving medicine they have to ship from Florida to Michigan*
Im a former employee. The company holds itself in bureaucratic bondage by hiring lazy egotistic elitists who believe their word is infallible. The departments turn into little warzones where everybody is trying to tattle on each other and …
My fiance is a caregiver for his mother and. Relys on this pos money hungry company to get his paychecks. It’s been months since he seen his money. How is he supposed to support his family? But I’m sure they are getting paid, makes me sick!
The worst ever insurance you can or could ever have or get!! I am needing back surgery and was getting ready to the the surgery done and out of the blue they said I didn’t renew my insurance. I received the letter telling me that they canceled it. But not the one telling me I needed to renew it!!!
Dropped me in Feb and told me lies about why they had to drop me.. They even tried to blame it on gov Pritzker.. He had barely been in a month?? They have left me in worse shape now then before they enrolled me. Be careful they are apparently allowed to drop you at any moment.
🎄🎁🎄🎁🎄🎁🎄🎋🎄🎁🎄🎁🎄🎁🎄CONCERNED,CARING,and DEDICATED. 💜Meridian made sure my family and I had a ride home from the emergency room, . When you have to get ready for a hospital 🏩visit in the wee hours of the morning⛅ around 5am🕔 you kinda forget …
My wife has meridian and has none of these issues. No denied claims. We do find that not a lot of doctors accept it. But the ones that do have been excellent. No complaints here.
What can I say about one of the worse employers in Michigan? Every morning I went in I saw imaginary signs above the doors that read “arbeit macht frei”. The company tries to disguise itself as “different” from other employers but it turns …
Worst insurance company. Almost no doctors accept this plan because they are so hard to work with and forget trying to get any meds covered! I have had to jump through hoops for my daughter to get care and meds shes needed.
id ay they were ok . i just had a heart attack and am recouperating .. my dr feels i should have a blood pressure checker and they will not pay for it .. i do not have the money to buy a decent one on my own .. i also take blood pressure …
Every time my daughter goes to the doctor and receives transportation services they are over 1 1/2 hours late and I usually have to uber her home or find and pay someone to bring her home because her transportation takes so long. They always have some excuse as to why they are late. The transportation service sucks!!!!!!!!!!!!!!
Now Meridian medicaid requires preauthorization for all physical therapy visits thru Evicore. These visits are tough to get preauthorized. If you need physical therapy and have medicaid, McClaren may be the better choice because on their …
I had to get an out of network request to get my wisdom teeth out. I expected to spend at least 45 on the phone with them. It only took 7 minutes and they had the whole form filled out and sent off. Outstanding!
The people that they use for transportation are not reliable. I had to spend $40.00 to get home 2 times and I’m still waiting to hear from them to get my money back. The 2 so called companies they used did not call to tell me they were on their way at all, they are very unreliable,.
PLEASE GET MERIDIAN HEALTH ISURANCE, IT TRULY IS THE BEST I EVER HAD. FROM THE FIRST DAY I STARTED WITH THEM, THEY CARED, ABOUT ME. I HAVE SO MUCH RESPECT FOR ALL WHO HAS HELPED ME THESE LAST 5 YEARS, SIMPLY AN AMAZING TEAM. YOU CAN CALL …
Wow, I’m the person that’s sick, well, way to much paper in the mail about nothing. Will switch your pcp if you’re not careful, get it together Meridian, hoping Wellcare will do a better job. Wellcare takes over January, 2020
Meridian seems to be picking and choosing which medications they will cover at pharmacies in Michigan. My husband has type 2 diabeties and recently has been told by the pharmacist where he gets his insulin prescripition filled out that …
I have been very happy with the level of care that my children and I have received. When they found out U of M was billing us for things that were supposed to be billed years ago they said they would handle it and I never heard out of them …
When I called regarding an insurance issue the person who responded in customer service told me his name was “ Nabou”- I asked to clarify the spelling all he would say it was “sure”. When I asked if he thought my daughter having her insulin …
Dealing with this company is a nightmare. Poor communication and disgustingly money hungry. Here I am lucky enough to have insurance, and it is still a terrific struggle to gain approval from Meridian on medication coverage- from medicine …
Very difficult to get treatments approved. When they do make a determination it is always much later than the guaranteed date. Customer service does the best they can but is often just not knowledgeable enough. I’m very disappointed in the quality of care.
I have big issue when I telephone about a loss of dental coverage for an already scheduled appointment and the first thing the operator tells me is that I need to have my blood pressure checked. You changed my dental carrier to an …
Meridian Health Plan used to be everything I had hoped for in a health plan and loved everything about them. Now 6 years later, I feel like I’m talking to a child. I just called them this morning to get help looking for a specialist in my …
This is my first time taking transportation to the doctor with Meridian health insurance it was the worst experience I have with their service I called there transportation department to set up a Ride to the doctor i called monday my …
I am a provider who is currently dealing with Meridian for patients who have imaging and medication denials. Every single prior authorization that I do for patients is denied. I would highly recommend to avoid using this insurance if you can.
Called for a ride it was stated rides have to be 3 days in advance I couldn’t call 3 days in advance if the appointment was scheduled a day prior TERRIBLE. I explained that to the representative she caught an attitude so I hung up on her.
I just can’t believe what I went through, Meridian heath choice cancelled mine and my daughters health coverage because they claim i was 90 days delinquent on my account for .46 cents!!! yes you read this right .46 cents. …
im type 1 diabetic, i need insulin for the rest of my life. went through long appeal process to get my insulin approved. got letter saying it was approved. got 1 vial of insulin. next month my insulin was not covered again. they told …
I am a owner of health care facility and bill for my agency. I would advise medicaid beneficiary never ever choose meridian. This is worse insurance in all. They have worse operating work force to deal with. If provider will not be able to …
HORRIBLE!!! They keep sending me list of doctors who ARENT OBGYN , they said my benefits will end it was a lie!! I called Medicaid and they said my benefit doesn’t expire , CUSTOMER SERVICE SUCKS I’m here without any medical assistance because of them !!!!!
Oh My GOD! this service is soooo terrrrrrribbbbllleeee. I think there is no check and balance for these guys, they are doing whatever they want. we are waiting for almost 2 weeks just to get a transportation confirmation, asked the lady …
The worst Healthcare I have ever had. My physical therapist separated my shoulder. Meridian made me wait over 5 days to see the doctor. The doctor took x-rays and wrote me a script for a sling. That was four days ago. Meridian still has not …
This company is useless I just needed a document mailed to me for my car insurance, they told me they would send it. A month later and several lengthy calls I am still no closer to getting this simple document. I cant imagine having to deal with them if I had an actual medical emergency. Two big thumbs down.
I’m young, healthy, and do not take any medications so I cannot attest to how they handle any major health problems or medication; what I can say is that they do not communicate well. I signed up with Meridian and they are the first health …
Worst insurance company. They haven’t paid a provider that I see in months, which is over $4,000. Also, I enrolled in another plan (BCBSM) and it started November 1st. Somehow Meridian still has me as active. I have called about this for …
The member service and transportation are suck that must up to 50 miles but last two weeks ago, they still allow me to go to diabetes appointment until today to trying to set it up for transportation. Forget it! I will not use their service until I will change other insurance company! I will never join this meridian anymore.
Their staff doesnt know what they are doing or the difference in plans. They will tell you something is not covered, but per their benefit summary the service is listed. If they dont know the answer to something the rep will just make up …
Its a hassle trying to find a doctor in Lansing that takes Meridian (I’ve had this during college which explains…why I still have it). I didn’t realize it would be such a hassle in the real world setting. I use their directory. The people …
My fiance has cancer. It’s ALWAYS a “WAITING GAME” to be “approved” for a scan, that he has to have, and sometimes gets denied! And now??? We’re waiting on chemo pills that he should have gotten last week, but hasn’t gotten yet!!!! C’mon …
Unable to add new review so deleting the old one. This is the worse insurance. Our provider representative was not helpful. They not paid to many provider with different unclear reasons. Do not follow the similar guidelines as other …
My daughter has had Meridian for her entire 6 year life. The first 4 years were good. Last fall for the first time ever they denied my daughters critically needed immune medication. My daughter was not able to even attend school or PT,OT or …
I’ve had meridian for years, as does my husband and daughter. I’ve always recommended them to everyone, until now. I was scheduled to have surgery yesterday, and they denied the surgery, for reasons that had absolutely nothing to do with …
Horrible IVR system for providers to check claims status. Even when you’re typing in the correct numbers the IVR will repeat incorrect information, after a lot of attempts it will transfer you to a rep that will tell you they cannot help even after explaining the issue with the IVR. Useless!!!
None of the representatives know what they are talking about. They give you one answer and the doctor’s office a different answer. I usually get pain injections in my back every 3 months, but now they keep denying the pre-approval for …
Horrible. They don’t even know who they’re in network with. You go places just to be embarrassed when they tell you, “We did not renew our contract with Meridian.”
This “health coverage” is a joke. I signed HIPPA documents TWO MONTHS AGO to take care of my mother after her stroke and they STILL will not tell me anything or let me handle her plan. Not to mention the 4 phone calls I had to make, …
My driver has been trying to get reimbursed for my medical trips since last September, even though we’ve submitted our trip logs (which they always manage to lose)!!! If I can’t get the direct phone number for the head honcho, I feel my next step will be small claims court!!! If I could give a -45, I WOULD!!!
Good thing you never seem to want to pay for any of the prescriptions or basic procedures my doctors order otherwise you wouldn’t be able to pay the bills for that big highrise you have in the dead center of downtown ya friggen scam artists.
This has been the worst health plan I’ve ever had. They block treatments and violate HIPPA continuously. If you don’t mind having them randomly change your address and primary provider, then this is the group for you. They’ve changed …
All my son needs is a care coordinator for his autism therapy sessions and these people have no time span for assigning someone a care coordinator meaning it can take months or YEARS for these people to make this simple request happen so my son can get help… HORRIBLE & GHETTO
I’m really getting annoyed because I told them to called my phone number I give them to reach me at and ya keeping on calling my parents phone and they don’t speak English very well. Let you know I be calling for my doctor appointment next …
Won’t pay for the prescribed medication from my Dr’s! Give me second best when the medicine prescribed is the only one that makes me able to breathe like a normal human! Without air we are dead
I have had to use this ride program several times , I have either missed my appointment because they never showed up or they scheduled wrong. When they have showed up I have only gotten a ride back home 2xs once after over 2 hours of …
Meridian is an absolute joke. They do not care about the patients health it’s all about the money!!! I am being denied a mri on my liver when it was ordered by liver specialist at U of M to see exactly how bad of liver failure I’m …
Had an Ambetter from Meridian plan and contrary to their clever (stupid) name, I am not better. Took them 2 1/2 months to produce a simple QHC letter for my auto insurance provider and I wound up paying hundreds extra for PIP coverage that …
I don’t have the health coverage but after reading the reviews there is no way I could give the place 5 stars. My company actually works in this building and a few others downtown. The building is really nice though they have a service desk right when you walk in and also a gym that you can sign up for as well as a few other places.
Terrible coverage with even worse customer service. You can NEVER get anyone on the phone. Getting prescriptions is almost impossible. I can’t believe it’s legal for a company in charge of people’s health to operate like this. It’s criminal.
Got a policy through them on the marketplace. All my providers showed in network and then less then 1 month in two of my providers no longer took the insurance. Never again will I settle for a company like this
Unprofessional.
Quit calling!!
It’s there
very helpful
horrible
Absolutley the worst.
One of the worst ever…..
Not accepted anywhere
Very, very helpful! Every time I call.
So far they’ve been nothing but awesome.
I think it so annoying they taking dexcom away
Worst health care plan ever – run around and run around and nothing ever gets done
Hours and hours of no cmmunication
No value in their company
Do not use Meridian. Terrible service, terrible coverage. Worst ever to deal with.
Scam outfit. Do not use these people
Horrible transportation services, missed five doctor’s appointments due to no wheelchair accessible transportation
Customer service never helps me properly!!! They don’t take complaints seriously at alll!!!
Worst calling system ever, dont expect to talk to anyone real and get ready to say the same things over an over for it to not even work
Your transportation sucks two weeks in a row and both times made me super late to my appointments
One star is more then deserve. They are the rudest reps.
Terrible customer service. Made receiving and paying for health insurance a lengthy difficult process. Wouldn’t recommend.
By far the worst company ever. Very greedy, rude and inconsiderate which totally defeats the purpose of them being in the helping field.
Iv’e been waiting and waiting just to get approval for a prescription ,meanwhile i don’t get the meds i need.
Website never works for bill pay.
They never mail bill or anything else on time.
Also cannot pay over the phone.
If I could give zero stars I would.
There good with my kids meeting there needs. I love they have a asthma program.
Costumer service reps knows nothing and say we have same information on website.
Worst insurance company. Almost no doctors accept this plan
They literally dont help with anything they dont cover basically anything they are just a clueless group of people I dont recommend anyone to use this useless insurance
My insurance is due on the 28th I’m on a fixed Income I’m paying but because I pay on the 1st I have no insurance. RIP OFF.
Horrible health plan I’m so pissed I went with them I cannot wait until I can change it and their transportation department is even worst and very rude ! Worst insurance coverage ever I rather have blue cross blue shield again ! BOOOO YOU SUCK
Not a single complaint about this company. I switched to them from molina, they are way better than Molina I love their service.
Meridian an its trnsprtation is a joke thy ethr dont pck them up for appts leve them nvr pickn thm up an always LYING abot the day they suppose to pick you up dont call or norhng jus dont show up the supervisor’s Latisha an Monticella is unprofessional and big liars blowing smoke up ppl butt
I have a lot of health issues, and never had a problem with them. Although there are some pills i need that there are not generics for, that i cannot get.
Very bad customer service it’s 5:56am ride is scheduled for 6am where is my ride???drivers are rude Mon,wens,and Fri…are real bad days for me…. don’t recommend them for my dieing dog!!!!
I love everything about my insurance company except the transportation and having to have a primary physician verification because of an emergency room prescription.
They are a great insurance company
Scans have been rescheduled because they don’t verify fast enough setting back my procedures. Unhealthy insurance.
Insurance company is very helpful. They assure my Kids have all of their needs met. Sometimes transportation is horrible.
How refreshing to get straight answers right away, and not have to go to numerous web sites to get the information you need. I bill for my provider had had nothing but big runarounds with other insurance companies. Thank you soooooooooo much.
Been a member for over a year and have been to one doctor’s appointment. Needed physical therapy and was denied coverage. I pay $420 a month. This plan and company is garbage.
Great service so far. Don’t need referral to go to doctors. They also provided free transportation to and appointment for us.
Bad insurance no recommend any body with them
Worst transportation service ever! I have been trying to book a ride for more than a week and still no ride yet. They kept telling me that they will call back and they never call back. Don’t ever rely on their transportation. Their transportation service sucks.
Worst service! Been hung up on after being on hold for half hour or just bc they didn’t want to handle the call, they don’t return calls or emails like they say they will. I rather go back to happ. They lost a tracking numbers for me for two years. Don’t go with them trust me you’ll save yourself the drama
I’m not Happy with Meridian at all the Transportation Company has forward my Ride for my Appointments back to Meridian an they have done this 3 time to me now 1 back in Dec 2016 an 2 of the in Jan 2017. I think they need to be look at on …
This is the worst insurance company in the entire f$!@ing world!!!!! PLEASE DO NOT USE!!!!! You will regret the day you made the decision to join!!!!! Only reason that I gave them any stars is because you have to give one to leave a comment.
Meridian might suck but at least they own the former COMPUWARE building designed built and foreclosed by Karmonos
I had pay $36.00 foe transportation to my covid vaccine. Incant get reimbursed because i used lyft.
This group is the worst of the worst, do yourself a favor and go someplace else
Difficult to reach and don’t communicate with individual about the details of plan. They don’t communicate and claim to send notices through the mail but I never received any. Terrible insurance and my doctor can never get ahold of somewhen when they need them.
I have a structured payroll date which is the last day of the month my due date for insurence is 25th of the month i cant make that payment on time but it is payed with in one week because the send out statements on the first of mont the …
Very nice customer service representative. So helpful. Meridian is good service. One reason is, you can visit any doctor with no referral from family doctor.
Oh me, oh my! I quickly realized trying to save $10 a month picking this plan was a big BIG mistake. So far 2/10 for process and procedure. Reps are helpful but they can only do so much and seem really untrained. One person will tell you …
They will tell you they won’t cover your medicine and then they will change the location of where you get your medicine at to some out of state company just to cover it! The worst coverage ever! *Typing this while waiting for a life saving medicine they have to ship from Florida to Michigan*
Im a former employee. The company holds itself in bureaucratic bondage by hiring lazy egotistic elitists who believe their word is infallible. The departments turn into little warzones where everybody is trying to tattle on each other and …
My fiance is a caregiver for his mother and. Relys on this pos money hungry company to get his paychecks. It’s been months since he seen his money. How is he supposed to support his family? But I’m sure they are getting paid, makes me sick!
The worst ever insurance you can or could ever have or get!! I am needing back surgery and was getting ready to the the surgery done and out of the blue they said I didn’t renew my insurance. I received the letter telling me that they canceled it. But not the one telling me I needed to renew it!!!
Dropped me in Feb and told me lies about why they had to drop me.. They even tried to blame it on gov Pritzker.. He had barely been in a month?? They have left me in worse shape now then before they enrolled me. Be careful they are apparently allowed to drop you at any moment.
🎄🎁🎄🎁🎄🎁🎄🎋🎄🎁🎄🎁🎄🎁🎄CONCERNED,CARING,and DEDICATED. 💜Meridian made sure my family and I had a ride home from the emergency room, . When you have to get ready for a hospital 🏩visit in the wee hours of the morning⛅ around 5am🕔 you kinda forget …
My wife has meridian and has none of these issues. No denied claims. We do find that not a lot of doctors accept it. But the ones that do have been excellent. No complaints here.
What can I say about one of the worse employers in Michigan? Every morning I went in I saw imaginary signs above the doors that read “arbeit macht frei”. The company tries to disguise itself as “different” from other employers but it turns …
Worst insurance company. Almost no doctors accept this plan because they are so hard to work with and forget trying to get any meds covered! I have had to jump through hoops for my daughter to get care and meds shes needed.
id ay they were ok . i just had a heart attack and am recouperating .. my dr feels i should have a blood pressure checker and they will not pay for it .. i do not have the money to buy a decent one on my own .. i also take blood pressure …
Every time my daughter goes to the doctor and receives transportation services they are over 1 1/2 hours late and I usually have to uber her home or find and pay someone to bring her home because her transportation takes so long. They always have some excuse as to why they are late. The transportation service sucks!!!!!!!!!!!!!!
Now Meridian medicaid requires preauthorization for all physical therapy visits thru Evicore. These visits are tough to get preauthorized. If you need physical therapy and have medicaid, McClaren may be the better choice because on their …
I had to get an out of network request to get my wisdom teeth out. I expected to spend at least 45 on the phone with them. It only took 7 minutes and they had the whole form filled out and sent off. Outstanding!
The people that they use for transportation are not reliable. I had to spend $40.00 to get home 2 times and I’m still waiting to hear from them to get my money back. The 2 so called companies they used did not call to tell me they were on their way at all, they are very unreliable,.
PLEASE GET MERIDIAN HEALTH ISURANCE, IT TRULY IS THE BEST I EVER HAD. FROM THE FIRST DAY I STARTED WITH THEM, THEY CARED, ABOUT ME. I HAVE SO MUCH RESPECT FOR ALL WHO HAS HELPED ME THESE LAST 5 YEARS, SIMPLY AN AMAZING TEAM. YOU CAN CALL …
Warning for future employees!
There is a reason why the Cotton family has gotten so close with Detroit’s …
Wow, I’m the person that’s sick, well, way to much paper in the mail about nothing. Will switch your pcp if you’re not careful, get it together Meridian, hoping Wellcare will do a better job. Wellcare takes over January, 2020
Meridian seems to be picking and choosing which medications they will cover at pharmacies in Michigan. My husband has type 2 diabeties and recently has been told by the pharmacist where he gets his insulin prescripition filled out that …
I have been very happy with the level of care that my children and I have received. When they found out U of M was billing us for things that were supposed to be billed years ago they said they would handle it and I never heard out of them …
When I called regarding an insurance issue the person who responded in customer service told me his name was “ Nabou”- I asked to clarify the spelling all he would say it was “sure”. When I asked if he thought my daughter having her insulin …
Dealing with this company is a nightmare. Poor communication and disgustingly money hungry. Here I am lucky enough to have insurance, and it is still a terrific struggle to gain approval from Meridian on medication coverage- from medicine …
Very difficult to get treatments approved. When they do make a determination it is always much later than the guaranteed date. Customer service does the best they can but is often just not knowledgeable enough. I’m very disappointed in the quality of care.
I have big issue when I telephone about a loss of dental coverage for an already scheduled appointment and the first thing the operator tells me is that I need to have my blood pressure checked. You changed my dental carrier to an …
Meridian Health Plan used to be everything I had hoped for in a health plan and loved everything about them. Now 6 years later, I feel like I’m talking to a child. I just called them this morning to get help looking for a specialist in my …
This is my first time taking transportation to the doctor with Meridian health insurance it was the worst experience I have with their service I called there transportation department to set up a Ride to the doctor i called monday my …
I am a provider who is currently dealing with Meridian for patients who have imaging and medication denials. Every single prior authorization that I do for patients is denied. I would highly recommend to avoid using this insurance if you can.
Called for a ride it was stated rides have to be 3 days in advance I couldn’t call 3 days in advance if the appointment was scheduled a day prior TERRIBLE. I explained that to the representative she caught an attitude so I hung up on her.
I just can’t believe what I went through, Meridian heath choice cancelled mine and my daughters health coverage because they claim i was 90 days delinquent on my account for .46 cents!!! yes you read this right .46 cents. …
im type 1 diabetic, i need insulin for the rest of my life. went through long appeal process to get my insulin approved. got letter saying it was approved. got 1 vial of insulin. next month my insulin was not covered again. they told …
I am a owner of health care facility and bill for my agency. I would advise medicaid beneficiary never ever choose meridian. This is worse insurance in all. They have worse operating work force to deal with. If provider will not be able to …
HORRIBLE!!! They keep sending me list of doctors who ARENT OBGYN , they said my benefits will end it was a lie!! I called Medicaid and they said my benefit doesn’t expire , CUSTOMER SERVICE SUCKS I’m here without any medical assistance because of them !!!!!
Oh My GOD! this service is soooo terrrrrrribbbbllleeee. I think there is no check and balance for these guys, they are doing whatever they want. we are waiting for almost 2 weeks just to get a transportation confirmation, asked the lady …
The worst Healthcare I have ever had. My physical therapist separated my shoulder. Meridian made me wait over 5 days to see the doctor. The doctor took x-rays and wrote me a script for a sling. That was four days ago. Meridian still has not …
This company is useless I just needed a document mailed to me for my car insurance, they told me they would send it. A month later and several lengthy calls I am still no closer to getting this simple document. I cant imagine having to deal with them if I had an actual medical emergency. Two big thumbs down.
I’m young, healthy, and do not take any medications so I cannot attest to how they handle any major health problems or medication; what I can say is that they do not communicate well. I signed up with Meridian and they are the first health …
Worst insurance company. They haven’t paid a provider that I see in months, which is over $4,000. Also, I enrolled in another plan (BCBSM) and it started November 1st. Somehow Meridian still has me as active. I have called about this for …
The member service and transportation are suck that must up to 50 miles but last two weeks ago, they still allow me to go to diabetes appointment until today to trying to set it up for transportation. Forget it! I will not use their service until I will change other insurance company! I will never join this meridian anymore.
Their staff doesnt know what they are doing or the difference in plans. They will tell you something is not covered, but per their benefit summary the service is listed. If they dont know the answer to something the rep will just make up …
Its a hassle trying to find a doctor in Lansing that takes Meridian (I’ve had this during college which explains…why I still have it). I didn’t realize it would be such a hassle in the real world setting. I use their directory. The people …
My fiance has cancer. It’s ALWAYS a “WAITING GAME” to be “approved” for a scan, that he has to have, and sometimes gets denied! And now??? We’re waiting on chemo pills that he should have gotten last week, but hasn’t gotten yet!!!! C’mon …
Unable to add new review so deleting the old one. This is the worse insurance. Our provider representative was not helpful. They not paid to many provider with different unclear reasons. Do not follow the similar guidelines as other …
My daughter has had Meridian for her entire 6 year life. The first 4 years were good. Last fall for the first time ever they denied my daughters critically needed immune medication. My daughter was not able to even attend school or PT,OT or …
I’ve had meridian for years, as does my husband and daughter. I’ve always recommended them to everyone, until now. I was scheduled to have surgery yesterday, and they denied the surgery, for reasons that had absolutely nothing to do with …
Horrible IVR system for providers to check claims status. Even when you’re typing in the correct numbers the IVR will repeat incorrect information, after a lot of attempts it will transfer you to a rep that will tell you they cannot help even after explaining the issue with the IVR. Useless!!!
None of the representatives know what they are talking about. They give you one answer and the doctor’s office a different answer. I usually get pain injections in my back every 3 months, but now they keep denying the pre-approval for …
Absolutely wretched, this group is what’s wrong with health care 100%
Stay away if you value your life.
Horrible. They don’t even know who they’re in network with. You go places just to be embarrassed when they tell you, “We did not renew our contract with Meridian.”
They don’t care they want money and if god forbid your in a small town they’ll hate you more
This “health coverage” is a joke. I signed HIPPA documents TWO MONTHS AGO to take care of my mother after her stroke and they STILL will not tell me anything or let me handle her plan. Not to mention the 4 phone calls I had to make, …
My driver has been trying to get reimbursed for my medical trips since last September, even though we’ve submitted our trip logs (which they always manage to lose)!!! If I can’t get the direct phone number for the head honcho, I feel my next step will be small claims court!!! If I could give a -45, I WOULD!!!
Good thing you never seem to want to pay for any of the prescriptions or basic procedures my doctors order otherwise you wouldn’t be able to pay the bills for that big highrise you have in the dead center of downtown ya friggen scam artists.
This has been the worst health plan I’ve ever had. They block treatments and violate HIPPA continuously. If you don’t mind having them randomly change your address and primary provider, then this is the group for you. They’ve changed …
All my son needs is a care coordinator for his autism therapy sessions and these people have no time span for assigning someone a care coordinator meaning it can take months or YEARS for these people to make this simple request happen so my son can get help… HORRIBLE & GHETTO
I’m really getting annoyed because I told them to called my phone number I give them to reach me at and ya keeping on calling my parents phone and they don’t speak English very well. Let you know I be calling for my doctor appointment next …
I really really dislike this insurance. Blue cross complete is better for pregnant mothers. I can’t wait to change my provider Forreal
Won’t pay for the prescribed medication from my Dr’s! Give me second best when the medicine prescribed is the only one that makes me able to breathe like a normal human! Without air we are dead
I have had to use this ride program several times , I have either missed my appointment because they never showed up or they scheduled wrong. When they have showed up I have only gotten a ride back home 2xs once after over 2 hours of …
Meridian is an absolute joke. They do not care about the patients health it’s all about the money!!! I am being denied a mri on my liver when it was ordered by liver specialist at U of M to see exactly how bad of liver failure I’m …
Had an Ambetter from Meridian plan and contrary to their clever (stupid) name, I am not better. Took them 2 1/2 months to produce a simple QHC letter for my auto insurance provider and I wound up paying hundreds extra for PIP coverage that …
I don’t have the health coverage but after reading the reviews there is no way I could give the place 5 stars. My company actually works in this building and a few others downtown. The building is really nice though they have a service desk right when you walk in and also a gym that you can sign up for as well as a few other places.