Methodist Hospital Southlake is setting the standard for family health. See how we combine the newest medical advances with good old-fashioned … See more
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421 E State Highway 114, Southlake, TX 76092
I had out outpatient surgery today at MS. This is an excellent facility. It is new, clean and well maintained. But the magic ingredient is the staff, everyone from the receptionist to the nurses and doctors went out of their way to take good care of you.
Fast and friendly
Best staff EVER.
Excellent doctors, nurses and staff
Exceeded the expectations of both of us. ML
Great hospital and friendly staff
Wonderful hospital, awesome nurses!
The people that work in the cafeteria were so nice and freindly and the food was really good
What a nice ,clean facility i met the Director of Nursing she is awesome
Excellent customer service!
A special thank you to Dell in security and Mrs. Charlotte in registration.
Great people. So nice and very caring
Laurie was very helpful with my billing question. Thanks again nice lady.
These folk’s are amazing, kind, caring and keep you comfortable during your stay.
The facility is beautiful,nurses, staff, and doctors are so knowledgeable and very kind.
Omg this place is amazing… they are so nice.. Jenny, Jean, Angela, the lady with the Russian accent.. everyone.. I loved it
Hospital was nice and my surgery went well, but beware of false promises from the billing department.
The best hospital I’ve even been to, they were so helpful and very very helpful kept my pain in check
Dealt with the billing dept. today, the lady I spoke with was Laurie and she helped out beyond what I could ever expect! Thank you guys again!
Great staff, very quick to respond with additional information, and their professionalism is impeccable. I trust their knowledge and expertise.
Very caring staff.
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Love MSH – they were extremely helpful, courteous, easy to work with and generous. We thank God for them for sure!
Went to the ER with a facial cut. Doctor insisted I did not need stitches. One week later here I am with an infected open wound getting stitches elsewhere
Didn’t put NPI number on my prescription took an extra 30 minutes at pharmacy to receive medication. Pretty unorganized
Took my wife to this emergency room this morning and they denied her because she didn’t have her id. She ended up having to be transported to another hospital by ambulance for emergency surgery. Thanks guys
I haven’t been here but a week and I am looking for a hospital to work in. It’s clean and it’s just awesome.
I love it. Peoples seem friendly. I just love it. Awesome.
My experience with Methodist was a bit strange I felt as though most of the staff were on autopilot I didn’t quite get a genuine feeling from most of the nurses that I came in contact with , Methodist wouldnt be my first choice for a …
This one of the finest hospital I have ever stayed. It is truly patient oriented care. Every nurse was caring and supportive. The hospital is the nicest and cleanest. I highly recommend this hospital!
I am a surgical tech at Forest Park. I have been in the medical field for over 20 and I have never worked for a hospital that truly is a family. It’s is a great place to work and I wouldn’t go anywhere else if I was sick our injured.
I’ve had two surgeries at this hospital and I’ve always had a good experience. Lori and everyone else here does there best to help in anyway they can.
DO NOT USE. They’re in Chapter 11 Bankruptcy. The care by the nurses and doctors was great, but they’re in Chapter 11 bankruptcy (which we did not know when we went). They overcharged us, and have no timetable for refunding our money to us. Needless to say, it’s been a really terrible customer experience. I will not go back.
Great Hospital with clean rooms and great customer service. Every one was so nice and willing to do everything they can to help. Can’t thank enough Dr. Ghada, Michelle our RN, Jana RN and Brandon in the dietary department. I highly recommend this hospital.
Had a great experience, beautiful facility. Especially appreciated Lorie Brown’s help going over my documentation – she took as much time as needed to explain everything and was exceptionally patient and kind!
Amazing hospital!! Great staff all around
They took real good care of me!! I had surgery there on Thursday morning and I tell you the staff and Dr Cox was absolutely awesome!! I was actually sad to leave that’s how great it was!!
We went here when my son cut his eye on the edge of a nightstand (jumping on the bed!). The NP used some sort of glue/adhesive instead of stitches. We were later told that was not supposed to be used next to his eye. Not only that, but …
I had surgery at Methodist Southlake Hospital. Even though everything went well on the surgery side, I was having trouble with some of the red tape and confusion on the insurance filings. …
This hospital from the time I walked in to the time I left I felt important. Having a surgery with no family with me for support I was so thankful for the staff at this location. It was so awesome I want to work here. God bless you all and thanks for everything.
My fiance had surgery at the hospital and every hospital I been to like Texas Health was rude and people that wasn’t cops go in my vehicle and nurse was very rude and dr was nothing but a joke. However Methodist Southlake Hospital had great …
I came to the ER 3/9/2019, Thursday night I had sever stomach pain on my lower left side I woke up Friday morning in a lot of pain still which was very abnormal for me. My husband convinced me to go to the Dr. so I went to legacy er in …
If you have Covid, don’t go here. My dad went to the ER twice with Covid pneumonia and they sent him home both times with extremely low oxygen levels and he died.
Excellent ER visit! No wait time, registration was seamless, excellent nurse Michelle I. Now Dr Edwards, great bedside manner and extremely knowledgeable! He knew exactly what I had upon hearing my symptoms. Highly recommend!
Great hospital. A group of magnificent nurses and doctors.
They treated my husband very well, I congratulate them. Thank you so much.
Went in to have surgery and came home with a friggin cold . A Nurse was sniffling and I tried to stay away from her . She gave me the cold . I thought friggin masks work. Apparently they don’t. I’m so mad
Lori in the Billing Office is so pleasant and empathetic to work with. She helped me tremendously by answering my questions and helping find workable solution to my billing statement. I’m these difficult physical and emotional times, she was instrumental in uplifting my spirits. Thank you so very much!
Its beautiful. The staff is nice. But more than $65,000 for 5 hours on the premises is ridiculous. And this doesn’t include the doctor or the anesthesiologist. I think the actual surgery took 90 minutes. I had a minor nose surgery. My insurance covered most but my out of pocket is 5x more than what they quoted me
The cafe 114 service is HORRIBLE we are here waiting for our son to have a surgery, we decided to eat here and a dark skin bald man was super rude and rushing us to order. We wanted a hot sandwich but he wanted to give us whatever he …
Hospital is beautiful and staff is friendly. I did my due diligence to make sure the Orthopedist and Hospital were providers under my insurance. However, the anesthesiology group they use is not. I am now being balance billed several …
Facility is nice. Nursing staff did not listen to patient about how and where blood could be drawn. Dug around trying to find veins multiple times. Tried to give the patient somebody else’s medication. Very disappointed in the hospital and would not recommend going here.
2nd visit:
Same fine entrance staff. This was my last-minute scheduled outpatient surgery over lunch on the last day of the year, so it took a while after checkin to get …
The facility is really nice! The staff was courteous. Everything has gone well for us. Couldn’t ask for better service! I would definitely come here again. Hopefully we don’t have to. 😃 …
This review is for the billing department only. The hospital and the staff were excellent. But I made a huge mistake by going to the ER at this hospital. My wife had an emergency appendectomy and I spent the night at the hospital …
I took my boyfriend to have surgery on Friday, December 16, 20-16. We arrived early just in case they were busy. He was scheduled for 11:30 and was wheeled roughly back for anesthesia and his surgery on time.He was scheduled for a 2-3 hour …
I had my procedure done on Friday the 14th, i woke up in a room upstairs. I’ve had my share of Nurses in the past but none of them were as great as the nurses i had here. Nurses Yashoda Chhetri, Ida Tolo and Amy Shields. These nurses went …
DO NOT USE!!!
Very nice staff that takes good care of their patients however, i was told my endoscopy procedure would cost me no more than $45.00 since i had already hit my …
I had surgery in 9/1/17 and the nurse taking care of me Loren, was probably the most phenomenal nurse I’ve ever Met. Have to make sure that I call up there Report how phenomenal she was. I’ve never seen such service before and I was so …
I was the first major brain surgery patient here. I have never had such amazing care at any hospital anywhere! I had a room with a second room inside for family to sleep in that helped me not have to hear sounds that hurt my brain. The food …
I had a procedure done an MRI, the staff was courteous. When I went to check-in, I was told I had to pay over $800 as my deductible at that moment. I paid everything there so i could not have to worry about it. I am not working at the …
I was scheduled over a week in advance to have surgery at Methodist Southlake first thing tomorrow morning. I just received a call at 5:45 PM from Lori in the billing department from Methodist Southlake demanding a payment of $5000 upfront …
My entire stay had its up’s and downs, but the staff were helpful, informative and kind. Then I had a debridement of the original operative site and was admitted for 24 hrs. The 3rd floor nursing Stafford and and mare outstanding! I truly …
Was scheduled for surgery 4/16 and through all of my pre-op, when we were told that the ORs were too humid and they would have to cancel all surgeries. I was rescheduled for 5 days later, which cost me significantly in income as I am …
I cannot say enough good things about this hospital. They worked with us tremendously when our insurance wouldn’t cover the procedure my husband needed, they took the time to make sure we got the care we needed at a price we could afford. …
I was well pleased with the doctors and staff at this very clean, extremely comfortable, compassion-driven hospital. The staff took every measure to keep me comfortable. Price wise- it was the most reasonable compared to other local …
My husband recently had surgery at Methodist Southlake Hospital. The experience from beginning to end was exceptional! From the moment we walked in the door we were made to feel at ease. The entire staff from the front desk to the business …
In the past I have always used a Baylor facility and my experience with their hospitals has always been excellent. However, my surgeon wanted to use this hospital. My surgeon was excellent. However, this hospital is awful. They treat …
Not a reliable or truthful place for medical care. My husband arrived for surgery and we were checked in and prepped. 20 minutes before surgery they cancelled due to problems with the operating room. We asked to speak with the surgeon and …
My son was having jaw surgery at this wonderful hospital. He had very good care from the nurses and staff. His room was enormous and it had an adjoining room for me to stay in. The rooms were like staying in a fancy hotel, except it was a …
My comments are long overdue, but nonetheless…honest, and heartfelt being more than pleased with my experience with Methodist Southlake Hospital. My knee surgery took place on December 17, 2018. My outstanding physician, Dr Steven …
This place is AWESOME. My wife had an outpatient procedure a few months back and they treated her like a world class dignitary. From the front admissions to all the nurses and made her feel super comfortable and relaxed. So a few months …
Second time at hospital, this time I was admitted after surgery. Short staff and holidays should never come between a patient and proper care. Pre-op and post-op care was fantastic. Night nurses and my main nurse were amazing. However, the …
Not a patient experience but certainly one I still want to share. I had the most pleasant phone-call with the young lady from the Human Resources Department-Rai. My son will be graduating nursing school soon and I was calling on his behalf …
Recently had a surgical procedure here and I can say that I was amazed out how spotless their facility was, and their staff was very professional. They called several times (Geneva in particular) to make sure I was recovering just fine, …
From registration, pre-op, surgery,recovery and post-op care Methodist Southlake Hospital was awesome. Surgery on Monday, released Wednesday, every minute was top notch. Very clean, organized, well equipped, great staff. My room was …
My mother was patient at this hospital for a surgery that required an over night stay. I did not know what the visiting hours were and went to visit her around 7.30 PM. Fully expecting the staff to not want me to visit since it was so late, …
Had an unfortunate incident and ended up in their ICU. My family was worried about being in an ICU of such a small facility as I was in serious condition. The staff here was phenomenal!! They had the medical staff and expertise to cover …
I honestly can’t think of any place where the entire staff was friendly and nice all around, until now.
My dad had surgery, and I’m so glad it was at Methodist Southlake Hospital. …
Arrived this morning as scheduled for wife’s surgery. Was contacted and told I would be updated when the surgery started. When it ended. Was advised everything would be done by around 0930. At 0820 two and a half hours later I had not heard …
Very disappointed, The ‘in hospital’ experience may be lovely, but I wouldn’t know because whoever does preauthorization for insurance at the hospital is a disaster, my surgeon was notified ONE business day prior to surgery that this …
Had a major surgery here this week.
Pre op was amazing. Staff was polite and eager to make sure I was comfortable and not too nervous. Kept me informed and made sure I was included in the process …
My daughter had surgery this week and it required an overnight stay. I was amazed at how well run this hospital is. Every single person we had dealings with was so nice and kind. It made the experience so much better. Thank you to …
I recently had surgery at this hospital and it was a pleasant (as could be, considering the surgery) experience! The hospital was very nice (clean, and with pretty waiting areas), but it was the staff that I was most impressed with. All of …