Metropolitan Family Health Network

Metropolitan Family Health Network

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Metropolitan Family Health Network Reviews ( 104 )

  1. (Translated by Google) I love it because since I was pregnant. I attended there… My children were born now my children are 15 years old and I continue to take them for their Doctor. They do a tremendous job and how they attend Thank you. …

  2. (Translated by Google) When I found out that I was pregnant, I went there, they gave me my first appointment and they changed it about 4 times, and when I was 4 times, they treated me, the doctor is not very explicit and now I have moved to …

  3. (Translated by Google) The staff at the clinic is nice, but communicating via phone with them is impossible. I have an appointment with my son’s pediatrician and he told me to call before going to vaccinate him and I’m tired of calling and …

  4. (Translated by Google) The worst clinic that my children have had in their lives, a disappointing place. the doctors and the nurses. They are not responsible people, they do not care about the health of others, they are not here to do their …

  5. worst doctors office ever have an appointment for 2pm it’s 4:09pm still have not been seen by the doctors and this is for my newborn that’s only one month old first time going to the doctors for him and I got there at 1:55 PM so five …

  6. Giving this place even one star is to much !! If you are pregnant don’t go here , they don’t allow you to talk to your own doctor when you need to even if it’s an emergency ! worst place to go this place needs to be shut down IMMEDIATELY

  7. Just today only came last night for walk-in and told it was full told to come in the morning 8am to wait for kids walk-in because of technical difficulties still waiting for nurse to see child, just because of pink eye. 😔 …

  8. they dont answer the phone at all, they give false information and the staff is terrible especially the lady at the front desk who was the reason I waited 2 whole hours for no reason… torture

  9. HORRIBLE!! TERRIBLE TELEPHONE SERVICES . NO ANSWER ON ANY OPTION. GO TO THE EMERGENCY ROOM FOR SERVICES BECAUSE YOU COULD DIE WAITING FOR ANYONE ON THIS HEALTH NETWORK TO TALK TO.

  10. This place is the worst…. registration ladies all they do is chit chat with each other don’t get nothing done…. your appointment at 3 they’ll give you your papers way after your app time so unprofessional

  11. Dr. Lee Pat is wonderful to my kids, even though it’s always a long wait she make sure her clients get the very best treatment and care..my kids love’s her,they been going to her over 11 years..she do the best she can which is to me a fantastic job..

  12. Took 3 hrs to get call in with doctor, than the doctor says give me a min, leaves me in room for a half hr, he’s in another room with another patient. He banger I have great insurance!!!!

  13. Would give 0 stars if possible. Terrible service, takes forever and a half to actually see a physician, with an appointment too. Barely examined me, or considered my reports of what injuries bothered me. Typecasted me immediately upon …

  14. You can never get to see the doctor on the time of your appointment, there are so slow…all they do is talk with each other…The only doctor you get to see fast is Dr. Lepat…and that’s the only reason I give them 3 stars .

  15. WORST. I called to find out the doctor name I saw while back and this lady was like you have to come in, can’t give that information over the phone. I said, that’s ridiculous and she said “yea ok; Have a good day”in a very rude voice and hangs up.

  16. Im only doing 2 stars because my niece goes there but I called them to schedule an appointment and they never pick up…. Very unprofessional of them.

  17. HORRIBLE !!!! The doctors as well as SOME of the employees are UNPROFESSIONAL! VERY DISRESPECTFUL !! just because people use government help doesn’t give NO ONE the right to be treated with any less respect as those with insurances patiences.

  18. When coming here they only have one nurse to take care of 30 people, this is unacceptable! I’m only come here because its close and and convenient. I’m gonna change my kids doctor asap! U have 6 people at the registration window staring at the computer and helping no one. DO NOT GO HERE! PLEASE FIND ANOTHER DOCTOR! WARNING!!!

  19. I have been seeing Dr. Nathaniel Barber for over ten years. I trust him and truly believe he has my best interest at heart not some pharmacuetical company who wants him to push their drugs. The entire staff,especially Starlett, are helpful …

  20. Their phone wait time to make an appointment is the WORST! I was in the phone queue and when it finally rang it went to voicemail and no one answered! I had to call back again 3 TIMES! It happened every time. I couldn’t schedule an appointment.

  21. So unprofessional , appointments shouldn’t matter because they will still have you waiting for hours. Everything is just unorganized , from the staff to the paperwork.

  22. I wouldn’t even give them one star if it was up to me that’s how HORRIBLE , UNORGANIZED AND HOOD their services are! Firstly, my girlfriend was told by a receptionist or someone on the phone that she could come in ..so then she does and …

  23. This is a nice place wonderful dr and staff they do care about they put just make sure you come ok time because this is a very busy facility with planty of pt and they need to take time to listen to any one of they pt but they do care about …

  24. This is honestly the worst. You’re really going to spend you whole day here for anything. I’ve been a patient here for my whole life and every time I go even if it’s for a simple physical for school YOU WILL spend 4 + hours here. The help …

  25. If you have other options, use your other options. I had a 10:15 a.m. appointment with the Podiatrist on a Monday. I arrived at 10:10 a.m. I was “processed” by 10:30 a.m. – meaning I filled out a basic form, provided insurance card, …

  26. Some doctors and staff are great!!!!! But some degrade the people they are serving assuming that because someone lives in a low socio-economic area and chooses to utilize the services within the community that that person is uneducated and ignorant. You should always be humble because you never know who you’re servicing….

  27. I visited this clinic twice and it’s not totally organize! I had to go back and forth for the registration. I only need a flu shot which is MMR2 shot that can only take less than 5-10minutes. What I need is a nurse to do it not a doctor but …

  28. Pregnant and I want to switch doctors and office asap. This office makes me uncomfortable and I have great insurance. Bad first impression with one of the ladies at the front desk. She insulted me by saying how young I was and saying I …

  29. Phone service really horrible..they never answer the phones. It’s really unprofessional and really upsetting because this has been an issue for many years since I’ve been a patient. Ready to find a new PCP for myself and children!

  30. Could not leave this facility without complementing the wonderful staff. I delivered a lunch order here and they made such an Impression on me I could not let it go without letting you know. Wonderful security and desk staff. Bravo. Thanks Marcia

  31. Almost every doctor in there should be sued. Had a doctor appointment for pain throughout my body, they was supposed to make my appointment with a specialist, here it is two weeks later still in pain and no appointment. They have me on hold …

  32. I can’t give them any starts. I’ve been calling for 10 days straight, left plenty of voicemails just to make an appointment for my child and until today I haven’t gotten a call back. Terrible service. …

  33. This place should be shut down. I will be reporting this place to Better Business Bureau. How come my aunt has gone 2 months without her diabetes medication and I have tried calling today 3 times with no answer and rejected calls. She has …

  34. They never answer the phone! Since 2016 I always hear ” something is wrong with our phones, or we’re understaffed”. It’s ridiculous!!! Then when you finally get an appointment be ready to sit there for hours! Just a ghetto clinic!!!

  35. This facility doesn’t deserve ANY stars. Incompetent doctors and nurses that do not know the first thing about customer service. Doctors do not fully look at medical results and follow up with any concerns and it takes them weeks to …

  36. This place is a serious joke. Doctor was good, but the customer service lack of professionalism will make you upset and good luck trying to talk to a human being when you call. I got an appointment that I cancelled and reschedule for …

  37. I give this place 1 star because the parking is good other then that this place is a joke. They have better service at a free clinic. Waiting on the nurses to call u back after days is unacceptable.Can’t speak for all the nurses but Tanisha …

  38. Like others said Doctors are great. Care? Im not sure. No one answers the phone no one call you back it’s impossible to set an appointment unless you go there and set it up face to face. I had to go there to set up appointment for a flu …

  39. This location is so unprofessional, I can never get through by phone. I’m put on hold through the automated system to speak with someone and then when it’s finally my turn to speak with someone the voicemail comes on. They should just have …

  40. My daughters pediatrician is here and she is wonderful, other than that I really hate coming. When my daughter has a doctor appointment I know it’s a full day process. I get here a half hour before her appointment and we aren’t seen until …

  41. Disappointing. I was in the ER for heavy bleeding and the ER doctor recommended that I call this place to be seen by someone within 2 days. I called and left a voice message. They didn’t return my call for another TWO WEEKS. Thankfully I …

  42. The dental department is ran by ghosts. Nobody ever picks up, you make phone appointments nobody calls you. You leave voicemails, nobody returns your calls. I had to physically go in with my one year-old to make an appointment and when I …

  43. The biggest problem I had is when you call nobody picks up calls especially in pediatric department.Was calling to schedule an appointment for my daughter and my son for almost one week nobody was picking up.

  44. Everytime i visited this place with my dad it takes over 3 hours to see the doctor. Having appointment doesn’t matter. Even if I come morning or afternoon I always saw certain people get to the doctor before my dad. It seems like the doctor …

  45. Went in for a follow up and let me just say…. Horrible experience. Worse than the first time I went prior to this visit. I would rather pay a higher copay at a hospital than go here. The doctors take so long with just one patient. …

  46. Would’ve given 0 stars if I could !!! Slow, unorganized just HORRIBLE!!! I regret not reading reviews before I came here . Waste of time !! And be prepared for no parking . Or let’s say VERY limited

  47. KIMLIN PRENDERGASS IS THE WORST DOCTOR THERE. Had a virtual call on this morning trying to explain to her the pain that I’ve been in since Friday she was no help at all. And to make matters worse she forgot that she just saw me 2 months …

  48. They have the WORST staff working the front desk and Marcela, the nurse. It’s very unfortunate for the great doctors that are there. Most of the time you can’t even get anyone to pick up the phone when you call. And if you leave a msg, no …

  49. They are the worst. I’ve been calling for 2days and no one answering the phone. How am I’m going to get my children info for school and no one picks up. Smh throw the phones all away if no one is going to do their job

  50. So the waiting on the phone just to get someone at the desk Is terrible. The waiting just to get with the doctor when the appt is at 9 and I’m finally seeing them at 12. It’s tedious, it’s long and baffling. There’s an appointment where I …

  51. First I am giving 3 stars not because of the service here, because both my kids pediatrician is here and he is great! My doctor is here and again awesome. The service received by them both and the staff is always very good. The wait is a …

  52. Very frustrating to get in contact with Adult Medicine . I had to call 2 different departments to get in contact with Adult Medicine and still I can’t get through to someone. I called 30 times and nothing. Al I wanted was something fax over and if I go in person I still would have to wait.

  53. I don’t know how you guys got my phone number but stop calling me and leaving me automated messages about getting cervical cancer screening. I never went here and I didn’t give you guys my info. …

  54. It’s a good clinic for children and adults. They even have a women’s clinic division. The doctors are all professional and personable. The also have an inexpensive in house pharmacy. And the location is centrally located.

  55. So it’s like everyone says the service from both the doctors and the staff are great it’s just the phone service has been the annoying part of it all. Also the wait time to see the doctor on an appointment is a bit dragged out something that they could definitely manage one soon I hope. But I like this place.

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