Mid Oregon Credit Union is a not-for-profit, member-owned financial cooperative, which serves Central Oregon by helping people meet needs & achieve dreams. As the only financial institution headquartered in Bend, we provide financial value and services to current and future members. We provide a full range of financial products and services for consumers and commercial entities, including checking accounts, 1st and 2nd mortgages, vehicle loans, credit cards, home equity loans, digital banking, certificate accounts, 7 full-service branches, ATMs, and more.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday Closed |
1386 NE Cushing Dr, Bend, OR 97701
Cool
Terrible.
Super friendly and informative staff
Nice credit union. Employees friendly. Phone app needs work
Waited on hold for over an hour just to ask 1 question about becoming a member then got hung up on.
The best credit union! Too bad there isnt one where I live.
After having a very difficult divorce situation involving property we had a loan on, Dena (spelling might be incorrect) was less than helpful nor sensitive.
Victoria, Nicole, & Jolene were all super friendly and helpful! Thanks ladies for being so lovely!
Thank you for donating sandwiches to St Charles Hospital. They were very yummy and a great surprise
-Surgical Floor RN
Very slow service. I’m not sure if they are short staffed, but it seems as though every time I come to the bank recently it is very hard to be helped in the drive through
They’ve really bent over backwards to help me achieve my personal financial goals, both long-term and short notice jams. Their web UI needs to be modernized, but the outstanding way they’ve treated me as a customer outweighs it.
Bank manger is absolutely ridiculous. Was in today and deposited unemployment checks that have been waiting on for months. They won’t release the money for 2 days. Are you worried the state of Oregon’s checks are going to bounce?
If you want the absolute worst customer service, look no further because this the branch for you. They offer piss poor service such as treating you as an inconvience to the staff, refusing service if it doesn’t suit them, having the open …
Although staff is friendly and helpful when in person, customer service via telephone needs improvement. I’ve been on hold for 1 1/2 hours today and still waiting. With all the technology available it seems like phone calls could be …
This credit union really seems to take great care of their members and employees. They always remember my name and ask about what’s going on in my life. ( :
Mid Oregon Free Checking Account is a scam. There are hidden fees just for saving money in the account and not using your own money.
They have terrible customer service and steal money from their customers.
Constant struggle dealing with the tellers. Tried to make a deposit and got grilled with questions then a rude response when I didn’t feel it was necessary to give my password fora deposit. Not a fan but a pain to switch branches.
Best experience I’ve ever had at a bank! Victoria is a Rockstar
Chandler at the Bend Eastside branch was so great to work with on a loan. I really appreciate her work and Mid-Oregon!
Always excellent service, BUT wait times by phone are very poor!! Wait times often exceed 15-20 minutes. This is a constant issue. …
Great working with Chandler on my auto loan. She managed to process the loan on a tight timeline.
Very kind and easy to talk with helped with everything and answered everything question I had. Victoria B. is so helpful MidOregon is lucky to have her. She’s awesome!
I was denied a business checking account because of only one mark against my personal credit score, then they send me a letter telling me that I was denied for a loan. How disorganized can a credit union be?! Even if I had $30 million …
This bank has a dishonest fee structure, and they will nickel-and-dime you. I have had to call them six times for 2 different accounts to pay them off, and with both accounts, they tacked on fees or interest after I paid them off so that I …
Chandler was great and fast with my refi. Saved me money and lowerd my interest rate. I really enjoy banking with mid or cu.
K’Lynn Roloff Is absolutely amazing! Extremely helpful with getting a new credit card and everything set up! I have been so pleased with the help from mid Oregon!
This one star is strictly for the online bill pay system. I have never seen my wife so frustrated with anything in my life. This has happened every month for the past year. You would think in this high tech world we live in this simple task would be incredibly intuitive and simple. Sadly, not so.
Chandler was the most helpful employee I have ever met, was so nice and answered all my questions regarding my car loan. Thank you so much!
Just closed my account over a courtesy pay fee. Thanks for the help Chandler! You wouldn’t even ask why I needed the fee reversed… just flat no and perfectly ok that I would take my business elsewhere, glad I never opened a business account here.
Absolutely the WORST credit union in Oregon. The manager, Terry (female) has been so incredibly rude and unprofessional to work with to try to resolve the issues I have. I will NEVER bank with these people or get another loan through them. …
Mid Oregon Credit Union has been a lifesaver for us during the pandemic. They assisted us with getting both rounds of PPP funding quickly and painlessly, while our experience with other local banks was horrendous. Mid Oregon is committed …
I’ve been with MidOregon for years and their customer service can’t be beat. Victoria helped me today at the East Side Branch and she was amazingly gracious to me, got me a replacement card same day, no wait! She saved my weekend and my sanity. Thank you Victoria!!
Usually I would give Mid Oregon 4 stars but the teller I had today, Rochelle, was downright rude and disrespectful. I worked in customer service for years and years and would never treat customers poorly, even when they came in, in a …
Chandler was exceptionally good to work with!! She has been and was responsive over the last two plus months and went above and beyond our expectations as we looked for an RV to purchase…
If I could rate Mid Oregon a 0 I would. I had a very poor experience with my auto loan through them. I paid my auto loan off in full two years early and requested to have my title overnighted to me as I now live out of state. They charged …
Thanks to Chandler for helping us set up a line of credit. She walked us through the process and made it easy to navigate and make an informed decision that was in our best interests. Much appreciated! -Dan & Rachel
Chandler has helped me multiple times with loan services. She is always pleasant, knowledgeable and treats me like more than just another member.
I want to give a shout-out to the amazing dynamic duo loan officers, K’Lynn and Chandler, at east branch MidOregon. They made my refinance process on my car as smooth as possible, lifting all the weight off my shoulders and providing me …
Miss Chandler was amazing, she helped us get a loan so fast, made it very clear what everything meant, and had a charming personality. I highly recommend miss chandler at Midoregon credit union of bend very much so for all your banking needs!
Chandler at mid oregon was amazing! She got my auto loan refinanced within 4 hours and was beyond helpful and happy! Her and all of her team are just amazing at what they do, and I’d be lost without my mid oregon people!
Transitioning to a credit union after getting fee gouged to death from our current bank (HINT: Initials are FI and their colors are orange). Worked with Victoria getting our new accounts set up. Her customer service is some of the best I …
We met with Victoria at the Bend office to set up new account and we were so impressed with her professionalism, friendliness and first impression of Mid-Oregon Credit Union. Thank you for making this process seemless and we look forward to more great experience with you and your co-workers.
Chandler was especially helpful the last visit. I grilled her with a ton of questions, and in my case she was able to answer them all. I felt like she went beyond the normal level of service, and got me the best arrangement possible for my situation.
We set up our HELOC with Chandler and enjoyed the experience. She communicated well and answered all of our questions. We had checked out a few other credit unions and decided to go where we felt most comfortable. Highly recommend!
Victoria at the East Bend branch was wonderful helping me set-up an estate account. She made a complex process extremely fast and easy. A joy to work with!!
We had a very positive experience, Chandler was extremely friendly and Knowledgeable, She had us set up with our HELOC in about a week.
I have absolutely nothing negative to say about Chandler or our experience with …
I highly recommend to anyone looking for financing, go see Chandler T. at Mid-Oregon Credit Union – Eastside location. She was truly amazing! Such a pleasure to work with her! She answered all of our questions, listened to our issues, …
This last experience with the credit union was great I have banked with them all my life and always have had a great experience with them. This time around I got a new vehicle and had a great experience with Chandler she helped me with the …
We went in near closing to inquire about setting up a checking and savings account for my son. Victoria Baxter helped us. I can’t say enough about how impressed I was. Victoria was so friendly, just went to work and made it happen. It …
Amazing experience with friendly staff! Chandler was outstanding and very patient with multiple tasks at once. Very thorough on information and the process was easier and smoother than I could have expected. I was extremely anxious and a …
I’ve Been using mid oregon for years now. Today I came in to refer my brother for an account. Chandler has been absolutely amazing for the multiple years she’s been helping me! She even went out of her way tonight to stay past business …
Great experience working with Chandler on the banking transaction I needed. The process was very smooth and every effort was made to make it convenient for me. Very happy with the results I have had over the years working with Mid Oregon.
Mid Oregon CCU takes Care of All Your Loan Needs! Chandler Tompkins gives exceptional Customer Service! She is Also Great about guiding you through any technology issues you may experience! Very professional and supportive! Thanks Chandler!
Amazing and wonderful service love the team here!! Came in and got a fraud situation resolved very quickly and effectively!! That and the team is very sweet and fun to talk with! Have to list all of the people that were there since they …
Chandler was incredibly helpful and informative. She was able to offer options we were unaware of and were much better for us financially. She was very easy to work with and made the entire process of getting our loan smooth and worry free.
My Mom passed away & I her trustee for the estate. I was very impressed with Chandler Tompkins for her wonderful experience making my HELOC easy & having it approved with the executives. I love this credit union & never had a problem as a …
I have always had a great experience with this location. Everyone that I talked to was very helpful. Chandler did a amazing job with opening my account and helping me with getting a credit card. I’m going threw a tough time right now and I …