it’s pretty sad that all you care about is the money You care nothing about people that you’re seeing .when a person needs surgery you can’t even inform them you send one of your staff members to do your job.
I’ve been to this office many times, for my grandfather’s appointments. And every single time we have been there 30 minutes prior to the appointment time and are always waiting about half an hour to an hour just to be seen. It is unacceptable to give an appointment time to just then throw it out the window.
I been going to this doctor over 7-8 years only seen the doctor himself maybe 4 times and this year alone I’ve been diagnosed with pulmonary embolisms and heart failure this office didn’t not try to find out what was wrong just kept …
The first time I came in Dr. Krueger himself was amazing. Later I had to be scheduled for a stress test. The night before I came down with a 101.7 degree fever so that morning I called to let them know I should reschedule due to not wanting …
Had a 9:30 appt. I checked in with Laura I believe is her name. Very blah is not courteous at all. I listened as she spoke with other people in the office and on the phone. She is very curt with patients and seems disinterested in everyone. …
I visited a total of 3 times in approximately 2 months or so. Iwas immediately greeted Everytime. The wait time was no more than 15 min to get called back. An the girls who walked me to my room each time were very friendly, welcoming and …
Absurdly inept office staff. I changed my pharmacy after my initial visit, but before the subsequent 2 office visits and hospital procedure. They keep sending refill requests to the original pharmacy, but only after I call and remind them …
I had an appointment at 2 and was there at 1:55. At 2:45 a woman pretending to be the office manager, calls my name and tells me “you’re appointment was at 2:30 you are 30 minutes late so the tech had to leave” mine you I had been waiting …
I’ve had two encounters with a woman that works at the front desk. So rude and disrespectful and gives me attitude every time. I will find out a name, but to be honest there is only one that cares about helping patients. Disrespectful front …
Seen many bad review’s..well place and staff has changed for the better ..since my first ever visit to this office ..the ladies in the front are nice ..I wouldn’t say over friendly!!..but definitely nice and professional..and the docter and nurse practitioners are genuinely caring..Im always in and out with no problems..
Spent an hour in the waiting room and 10 minutes in the exam room before seeing the PA. She was a nice enough women but made excuses about sorry for the wait during lunch time. I got there at 12:50pm for a 1pm appointment and wasn’t seen …
I have been a patient of Dr Krueger for about 12 to 15 years Always very pleased with the office and doctor This last year things have changed and I’m not sure I want to continue going back …
Im glad to see im not the only one who had a terrible visit…I didnt even get to see the Doctor..after waiting in the room for a hour..I just left..The front desk is rude, the nurse who does the EKGs is rude..worst stuff ever…it one of …
This office is a joke. Dr. Krueger is not a bad cardio doctor but try and get any information from the office…. NOT! I moved to another State and found a new doctor who sent 3 requests for my records, each request was ignored. I would find a different office than Dr. Krueger if you ever want information after your appointment.
I was treated very well here. Dr. Kruger and his staff were all very friendly and did a great job in working with me. I have a disability that more often then not makes it impossible for me to get out of my bed let alone make the long trip …
Dr. Krueger is the best in town, no question. His bedside manner is impeccable. The only thing more impressive than his snazzy attire is his unwavering dedication to his patients well being.
I don’t recommend the place or Dr Krueger he see me only one time after the He never see me , and staff they don’t know what they doing take forever answer the phone end then they transfer to other line when they answer they don’t know.
Horrible. Can’t get test results over phone. Took a test in office over a month ago and was told I would be called. Never received call. When I called was told I have to come in to get results. I am trying to get approved for surgery and now this office is holding me back. You should be ashamed!
Do not go to this Dr! I was charged multiple times for 1 visit. I paid for it twice & never received a refund even after my insurance company asked them to refund me. I think there is fraud going on at this office!!!
STAFF IS VERY UNPROFESSIONAL AND RUDE. I was referred to this office and didnt hear anything from them until the day of my “missed” appointment. What appointment? I didnt even receive a phone call to schedule this appointment. How was i supposed to know i evem had one. Now they can’t get me in intil Sept 11.
My first visit and not a great experience. Athough Dr. Krueger was attentive and thorough, front staff horrible! I walked in and at the counter no one acknowledged me, even after I said hello.. Not warm and welcoming at all.
This place is a disaster! Excruciating wait times, too many patients overbooked, nurses in back are rude, and you will NEVER see the doctor. It’s all about quantity ($) from many patients and no attention to quality.
I can’t share any thing good about this doctor . Was a patient for about 6 years. Actually saw the doctor twice in the six years once I saw him on the first day I was there he examined me and about four years later the second time I saw him …
Staff rude in office and over the phone. High stress zone. To many people little social distancing. You never see Dr. Kruger except when he’s leaning up against a wall on the phone. I had procedure done in Sept of 20 it has been hell ever …
All the staff was courteous and professional. Wait time not bad; typical for doctors office. Veronica and Jess were amazing and fast. Great at their job. Dr Krueger nice and professional. He takes his time and answers all questions. …
Staff is very knowledgeable & efficient, yet somehow they manage to keep you waiting at every point in the appointment… the waiting room, the exam room, before and after the test….
The entire staff are just fantastic ! If your appt. is for 3 o clock….. you will be seen by 3 04 at the most. Dr. Krueger is just great. So, completly knowledable, freiendly….. and funny. By far, so far better than other Cardiology places I have been seen at. A+++++++
HORRIBLE, HORRIBLE, HORRIBLE DOCTOR!!! I I’ve been taking my husband to see Dr Kruger since 2016. For 6 years Dr Krueger was telling my husband that his heart was fine after getting a second opinion in 2022 we were told that my husband’s …
Staff is friendly and competent. Could use some work on continuity of care as I have yet to see the same practitioner twice. I see someone different every visit.
We have seen Dr Kruger in person one time 20 years ago. Other than that, for 20 years, it’s been a physician assistant, a technician, a nurse, anyone else taking care of my mom.
Billing rep Melissa and front desk Adriana Rude. Because of this doctor being booked out 5 months for a review of a stress test and echocardiogram, I called multiple times to get my results earlier. I finally got lucky and got an …
Please get a second opinion on your heart health after being seen here. I was misdiagnosed here last year and now am needing surgery. Had several issues with this place but thats the main issue.
Dr Kruger is amazing and the entire staff is friendly. The only thing is he’s busy the office has way too many people waiting in the lobby and in the hallway by the elevators.
Older receptionist was loud when speaking about my information, then I had to answer my private information in front of a full waiting area. She asked why I needed this visit then she announced oh your not her for an ekg.i can’t wait to leave!!!
Dr. Krueger was very kind and helpful. I had to get an Echocardiogram and they seen me without an appointment in 10 minutes. I enjoyed this visit and will surely come again.
I am a 67 year old woman and met Dr. Krueger a year and a half ago when heart tests showed that I needed an angiogram. During the angiogram he discovered that one of my coronary arteries was 90% blocked and a second was 80% blocked. He …
Timely, professional, and kind. You.can”t ask for.more on visit to a new Drs office. The front office represented their selfs well. That’s half the battle. That first impression is always barometer for how things will go. Thank you all so much for a great experience.
I have been examined by the physicians at this office on two separate occasions for pre-operative release; the entire staff are courteous, professional and humble. I now recommend this heart specialist to my family and friends. An awesome high five for going above and beyond your calling. Thank you
Dr. Kruegers’ Mid Valley Cardiology has been giving me annual stress tests for over 10 years. His staff is always professional and keeps me informed of all results of the various prescribed tests.
Dr. Krueger took the time to really listen to the issues I was having and then explained what he believed it to be and course of action in a way I could understand. Very friendly, knowledgeable and professional. I’m very thankful my primary doctor referred me to him.
The waits are extremely long, over an hour. Also, they charge you two copays by making you come back a second time, which is ridiculous. All of the information they told the second visit could have been fully disclosed the first visit.
So far, so good. Did what the cardiologist I had to fire didn’t do. Really liked Dr. Krueger and his staff, they were respectful, caring, listened to my concerns , and acted on them. Feel like I’m in good hands. Finally!
All staff and Doctor Kruegar are highly proficient, polite, positive, professional, and second to none. I have already recommended them to my retired army sibling, now, he too is so grateful to receive care from such a highly skilled cardiologist. Continue to strongly recommend as well.
The office visit was really nice. The receptionists were good people. The doctor was amazing. He made me feel like whatever wrong or could be wrong he’s gonna be on top of it so nothing will happen. I’m thankful for the whole office visit.. have a blessed day.
I’ve been here for other appointments but today I was a bit more nervous for tests which needed to be done. The staff is amazing.. warm and welcoming and put me at ease; Alma at the front desk, Joel who has a great sense of humor as well …
(Translated by Google) Very friendly medical staff.
(Original) …
Great
I also thought the staff is excellent!
Very nice staff 😊 …
Elevator never work’s, they need to fix it. Is the 3rd time I visit and is always the same.
it’s pretty sad that all you care about is the money You care nothing about people that you’re seeing .when a person needs surgery you can’t even inform them you send one of your staff members to do your job.
Always a long wait, frustrating
Office has a mold and, they will charge twice for the visit.
This doctor saved my life.
He treated my mother and appeared to be more concerned about his monogrammed shirts. No compassion or bedside manner.
All the Staff was polite and helpful
I’ve been to this office many times, for my grandfather’s appointments. And every single time we have been there 30 minutes prior to the appointment time and are always waiting about half an hour to an hour just to be seen. It is unacceptable to give an appointment time to just then throw it out the window.
I been going to this doctor over 7-8 years only seen the doctor himself maybe 4 times and this year alone I’ve been diagnosed with pulmonary embolisms and heart failure this office didn’t not try to find out what was wrong just kept …
Very friendly and never have to wait long
Excellent heart they are on top my heart problems. Very thankful for them .
Very little waiting time, if any
The first time I came in Dr. Krueger himself was amazing. Later I had to be scheduled for a stress test. The night before I came down with a 101.7 degree fever so that morning I called to let them know I should reschedule due to not wanting …
Had a 9:30 appt. I checked in with Laura I believe is her name. Very blah is not courteous at all. I listened as she spoke with other people in the office and on the phone. She is very curt with patients and seems disinterested in everyone. …
I visited a total of 3 times in approximately 2 months or so. Iwas immediately greeted Everytime. The wait time was no more than 15 min to get called back. An the girls who walked me to my room each time were very friendly, welcoming and …
I like 👍 it a lot it was good to see 👀 about my heart ❤ and to see 👀 how 🤔 it’s doing. …
Learning a lot from the other patients that are waiting for tests! Wow, a lot of heart issues here in Fresno. Friendly efficient staff.
Absurdly inept office staff. I changed my pharmacy after my initial visit, but before the subsequent 2 office visits and hospital procedure. They keep sending refill requests to the original pharmacy, but only after I call and remind them …
The staff is kind caring and courteous
Annual stress test. Always pleasant. Always professional.
I had an appointment at 2 and was there at 1:55. At 2:45 a woman pretending to be the office manager, calls my name and tells me “you’re appointment was at 2:30 you are 30 minutes late so the tech had to leave” mine you I had been waiting …
I’ve had two encounters with a woman that works at the front desk. So rude and disrespectful and gives me attitude every time. I will find out a name, but to be honest there is only one that cares about helping patients. Disrespectful front …
Seen many bad review’s..well place and staff has changed for the better ..since my first ever visit to this office ..the ladies in the front are nice ..I wouldn’t say over friendly!!..but definitely nice and professional..and the docter and nurse practitioners are genuinely caring..Im always in and out with no problems..
Took my mom here. Staff was very friendly and very knowledgeable. Idk why there are so many bad reviews? Clean office.
Spent an hour in the waiting room and 10 minutes in the exam room before seeing the PA. She was a nice enough women but made excuses about sorry for the wait during lunch time. I got there at 12:50pm for a 1pm appointment and wasn’t seen …
I am being cared by great office and staff
I have been a patient of Dr Krueger for about 12 to 15 years Always very pleased with the office and doctor This last year things have changed and I’m not sure I want to continue going back …
Im glad to see im not the only one who had a terrible visit…I didnt even get to see the Doctor..after waiting in the room for a hour..I just left..The front desk is rude, the nurse who does the EKGs is rude..worst stuff ever…it one of …
This office is a joke. Dr. Krueger is not a bad cardio doctor but try and get any information from the office…. NOT! I moved to another State and found a new doctor who sent 3 requests for my records, each request was ignored. I would find a different office than Dr. Krueger if you ever want information after your appointment.
I was treated very well here. Dr. Kruger and his staff were all very friendly and did a great job in working with me. I have a disability that more often then not makes it impossible for me to get out of my bed let alone make the long trip …
Dr. Krueger is the best in town, no question. His bedside manner is impeccable. The only thing more impressive than his snazzy attire is his unwavering dedication to his patients well being.
Short wait times, courteous knowledgable staff, concern by doctor Krueger. Very thorough in evaluating and treating me, responsive to questions
The staff are great. I didn’t have any issues other than the ridiculoussssss wait times most times. Sometimes it is quick though, just not often. Lol.
They are professional, very caring and a pleasure to go to.
I don’t recommend the place or Dr Krueger he see me only one time after the He never see me , and staff they don’t know what they doing take forever answer the phone end then they transfer to other line when they answer they don’t know.
After what I experienced yesterday. I will not be seeing this doctor. I’m finding a new heart specialist.
Horrible. Can’t get test results over phone. Took a test in office over a month ago and was told I would be called. Never received call. When I called was told I have to come in to get results. I am trying to get approved for surgery and now this office is holding me back. You should be ashamed!
Do not go to this Dr! I was charged multiple times for 1 visit. I paid for it twice & never received a refund even after my insurance company asked them to refund me. I think there is fraud going on at this office!!!
STAFF IS VERY UNPROFESSIONAL AND RUDE. I was referred to this office and didnt hear anything from them until the day of my “missed” appointment. What appointment? I didnt even receive a phone call to schedule this appointment. How was i supposed to know i evem had one. Now they can’t get me in intil Sept 11.
Just went for a stress test. The office staff was very courteous, and the wait was short.
I highly recommend this office.
My first visit and not a great experience. Athough Dr. Krueger was attentive and thorough, front staff horrible! I walked in and at the counter no one acknowledged me, even after I said hello.. Not warm and welcoming at all.
The most kindly staff and am so impressed with my doctor.
Didnt enjoy stress test, but its all good..keep me ticking
Not a long wait, and loved that they could do my dads ultrasound on site.
This place is a disaster! Excruciating wait times, too many patients overbooked, nurses in back are rude, and you will NEVER see the doctor. It’s all about quantity ($) from many patients and no attention to quality.
I can’t share any thing good about this doctor . Was a patient for about 6 years. Actually saw the doctor twice in the six years once I saw him on the first day I was there he examined me and about four years later the second time I saw him …
The staff is kind and efficient and make you feel cared about.
Staff rude in office and over the phone. High stress zone. To many people little social distancing. You never see Dr. Kruger except when he’s leaning up against a wall on the phone. I had procedure done in Sept of 20 it has been hell ever …
This was my first visit and the staff and Doctor were great!
Very friendly staff. The Dr took time with us and made us feel welcome.
All the staff was courteous and professional. Wait time not bad; typical for doctors office. Veronica and Jess were amazing and fast. Great at their job. Dr Krueger nice and professional. He takes his time and answers all questions. …
Is there any other phone number to contact them, they make you wait on the line a lot, they don’t answer they hang up most of the time
Dr. Krueger is wonderful. He takes his time with you and explains everything well. I highly recommend him.
Once we got into an examining room. We had to wait in there for 45 minutes.
Short wait time, super friendly, very competent staff. Dr. Krueger is super caring and highly competent.
I came here with my dad. The office is nice and I’m grateful that there’s a ton of shade in the parking lot!
Great office staff. Super smart doctor. Recommended.
Staff is very knowledgeable & efficient, yet somehow they manage to keep you waiting at every point in the appointment… the waiting room, the exam room, before and after the test….
The entire staff are just fantastic ! If your appt. is for 3 o clock….. you will be seen by 3 04 at the most. Dr. Krueger is just great. So, completly knowledable, freiendly….. and funny. By far, so far better than other Cardiology places I have been seen at. A+++++++
HORRIBLE, HORRIBLE, HORRIBLE DOCTOR!!! I I’ve been taking my husband to see Dr Kruger since 2016. For 6 years Dr Krueger was telling my husband that his heart was fine after getting a second opinion in 2022 we were told that my husband’s …
Dr.Krueger has taken exceptional care of my mother! Because of him, I have been blessed with many wonderful years with her!
Staff is friendly and competent. Could use some work on continuity of care as I have yet to see the same practitioner twice. I see someone different every visit.
I have been going to Dr. Krueger’s office for many years. Office staff, very professional and friendly. Dr. Krueger is great!
We have seen Dr Kruger in person one time 20 years ago. Other than that, for 20 years, it’s been a physician assistant, a technician, a nurse, anyone else taking care of my mom.
Billing rep Melissa and front desk Adriana Rude. Because of this doctor being booked out 5 months for a review of a stress test and echocardiogram, I called multiple times to get my results earlier. I finally got lucky and got an …
This practice has far more patients then they can reasonably and efficiently handle.
Wait times for all appointments are rarely less than 1 hour. …
I am pleased with the service I had received which eventually saved my life a huge thank you to Dr Kreuger and staff.
The best run office I have ever been to! Great Doc! Great staff! Every person is polite and personal and professional!
Please get a second opinion on your heart health after being seen here. I was misdiagnosed here last year and now am needing surgery. Had several issues with this place but thats the main issue.
They are courteous and friendly and address all my needs. The atmosphere in the office is great and the art is fantastic 💯 percent!! Love it!! …
Dr Kruger is amazing and the entire staff is friendly. The only thing is he’s busy the office has way too many people waiting in the lobby and in the hallway by the elevators.
Older receptionist was loud when speaking about my information, then I had to answer my private information in front of a full waiting area. She asked why I needed this visit then she announced oh your not her for an ekg.i can’t wait to leave!!!
Dr. Krueger was very kind and helpful. I had to get an Echocardiogram and they seen me without an appointment in 10 minutes. I enjoyed this visit and will surely come again.
I am a 67 year old woman and met Dr. Krueger a year and a half ago when heart tests showed that I needed an angiogram. During the angiogram he discovered that one of my coronary arteries was 90% blocked and a second was 80% blocked. He …
I normally don’t have to wait long for my appointment. Staff is friendly.
Timely, professional, and kind. You.can”t ask for.more on visit to a new Drs office. The front office represented their selfs well. That’s half the battle. That first impression is always barometer for how things will go. Thank you all so much for a great experience.
I have been examined by the physicians at this office on two separate occasions for pre-operative release; the entire staff are courteous, professional and humble. I now recommend this heart specialist to my family and friends. An awesome high five for going above and beyond your calling. Thank you
Dr. Kruegers’ Mid Valley Cardiology has been giving me annual stress tests for over 10 years. His staff is always professional and keeps me informed of all results of the various prescribed tests.
Dr. Krueger took the time to really listen to the issues I was having and then explained what he believed it to be and course of action in a way I could understand. Very friendly, knowledgeable and professional. I’m very thankful my primary doctor referred me to him.
The waits are extremely long, over an hour. Also, they charge you two copays by making you come back a second time, which is ridiculous. All of the information they told the second visit could have been fully disclosed the first visit.
So far, so good. Did what the cardiologist I had to fire didn’t do. Really liked Dr. Krueger and his staff, they were respectful, caring, listened to my concerns , and acted on them. Feel like I’m in good hands. Finally!
All staff and Doctor Kruegar are highly proficient, polite, positive, professional, and second to none. I have already recommended them to my retired army sibling, now, he too is so grateful to receive care from such a highly skilled cardiologist. Continue to strongly recommend as well.
The office visit was really nice. The receptionists were good people. The doctor was amazing. He made me feel like whatever wrong or could be wrong he’s gonna be on top of it so nothing will happen. I’m thankful for the whole office visit.. have a blessed day.
I’ve been here for other appointments but today I was a bit more nervous for tests which needed to be done. The staff is amazing.. warm and welcoming and put me at ease; Alma at the front desk, Joel who has a great sense of humor as well …