I love everything that Mid-Atlantic has done to help my child . I have had nothing but good experience with all of the staff in office and on the phone.
THESE AWFUL “WORKERS” ARE TREATING PEOPLE LIKE DIRT!!! I’VE BEEN THERE A FEW YEARS AGO AND WAS FEELING SO UNCOMFORTABLE!!! THE STAFF IS ALWAYS ACTING LIKE THEY DON’T CARE AND DO NOT TREAT PEOPLE WELL !!! THEY’RE UNPROFESSIONAL IN EVERY WAY …
BS practice. They put you on hold to set up an appointment and when they finally pick up the phone they hang up. Happens every time I call. Another example of the pathetic state of mental health service in this country.
The doctors make you feel as if you are lower than them. I can’t believe I was referred to this practice. I would not refer these people to my worst enemy.
I have been going to this clinic for almost 3 years. I absolutely love everyone there. The staff are very nice and understanding. I highly recommend them for treatment!!
Very rude staff members! Only out for $ won’t even allow you to make an appointment if you owe anything and refuse to bill the insurance just want me to pay out of pocket. Once again very very rude staff not a pleasant place to be at all. Will never be going here again
I like the therapists, but the reception desk ignores my voicemails and calls. I shouldn’t have to struggle so much just to get a receipt for the services I received.
I’ve been a patient for the past few months and I’ve been nothing but impressed with the entire staff (at least with their Springside office.) From the therapeutic staff to the front desk everyone has gone above and beyond to meet my needs, especially with scheduling!
The diagnostic psychiatrist actually put that my friend who everyone in his life can tell he is on the autism spectrum was maligering! Maligering because he wants help from Delaware Autism for support. Maligering because he hasn’t worked in …
I have never had a problem canceling or rescheduling an appointment here. The staff had ALWAYS been courteous in my situations. My doctor is great and the desk staff has never given me any problems.
Terrible service. No one ever returned calls. Huge pain to get any sort of information out of them. Prescription refills took days of wrangling with automated replies and voicemails until anything got done. Appointments always started late, …
I would give them a zero if I could. Having done research for medications for adults over 50 with ADHD I was disappointed and shocked when my wife and I went to see Dr Y_____ at the Chapel Street facility. He said Strattera is the only …
This place is aweful. Do not go here for treatment. I went there for suboxone treatment and after the third week I went to my apt with Dr yacoub to get my prescription and they told me they could not give it to me because my second and …
Had an extremely horrible experience with the psychiatrist Gaber Yaqoub. I was discussing my bipolar and depression issues, and then he asked me what reason I had to be so sad if I had so many good things in my life. When I explained I had …
Terrible practice. They put you on several
Different medications and when you go for your medicine refill appointments they never send it through to the pharmacy and when you call to get answers they put …
I have TWICE now waited on the telamed for 45 min for the doctor to come on just to be told I was log as a no show. So I started taking video and pictures of the time I logged in Intel the doctor came on. AGAIN 45 min later NOTHING. I …
I have bene seeing a therapist there for about a year or longer and I LOVE her but I always have problems with the desk stafff, they are ignorant AF especially at the Newark office and with the med drs. Aside from that , the therapist I …
They are out for only $. I was in recovery for heroin addiction and was receiving treatment here. They kept saying i needed to come in for extra appointments to do nothing but review urine tests which where being done every other week. Well …
1st appt was cancelled by them. So I was rescheduled with another therapist. Went to 1st appt with her and didn’t discuss anything helpful. Then went to my 2nd appt and was told she was given a group to run during my scheduled times. So …
I just want to be clear that the ONLY negative experience I have had thus far is with the Newark office. When my son had his initial intake we were seen at the Concord office. After seeing our therapist for two weeks we got scheduled for …
My younger daughter went through 3 therapists at MABH. The first two were awesome, and we were disappointed that they left. The third could have cared less about her I think. We FINALLY found original therapist #2 who had started her OWN …
Will change rating if my problems are handled. I have been going here for over two years and had no problems until my doctor left and they switched me with a new doctor. The new doctor said because he couldn’t find my adhd testing paperwork …
Chris Lilly, that’s the exact same thing that happened to me!! I went to my appointment yesterday, 1/19/17 and I signed in at the window and told the receptionist that my insurance changed. she did not tell me that the nurse practitioner …
I love my doctor, Dr. Valentine, but the office is absolutely impossible to work with. The prescription refill line is my biggest problem. It literally says in the message that they will not contact you and it is the patient’s job to follow …
I’m posting to echo all of the issues that others have mentioned. No one explained their scheduling policies to me. When I was making summer appointments, I scheduled a 2:15 time because it worked with my summer schedule. I teach and once …
If I could rate 0 stars, I would. The secretaries at the front desk are unhelpful and rude. I was trying to get my medication refilled, which I’ve been on for years, and was continually put through to the medication refill answering …
It seems my experience is very similar to those shared in other reviews.
For my first appointment I was told to show up early to complete intake forms. I showed up 20 minutes early and then had to wait another 45 minutes after my …
Impossible to get ahold of anyone. I’ve left messages and nothing. I filled out their patient portal paperwork and they sent me the forms again a month later? The link they sent me expired before the 72 hours and no one has called me to set …
I saw a psychiatrist remotely through their office and he wasn’t nice to me my last appointment. He was not helpful at all. The whole appointment lasted like at the most 10 minutes? And I kind of wanted some input or like… insight or …
I went to the Newark office years ago when I was a minor. The service itself was alright, not the best therapy I’ve had but I went for a few months. My copays were paid every appointment. However, years later (now) I start getting billed …
So I started seeing a therapist to improve my mental health recently and it started to really help me and i was enjoying it but the past month has been the experience from HELL. The staff is incredibly rude and unprofessional. There is no …
Began using this company’s services about 4 months ago and it has been a struggle almost every step.
I’ll start with the worst thing first: contacting these people is a herculean …
If I could give zero stars I would be happy to. This place is absolutely ridiculous. The original evaluation went smooth and the staff were pleasant and courteous and showed they wanted to help( 2020.) It was a thorough evaluation however …
Overall experiences with the therapists and prescribers themselves has been decent, but the turnover is difficult to keep up with. I’ve been using this practice for a couple years and they’ve switched my prescriber four times because of …
I’m honestly surprised by the reviews here because this place has been phenomenal. I’ve been going for over 3 years on & off & most recently have been a steady patient for over a year. I’ve seen two psychiatrists who are both incredible. …
I have been going here for a little over a year. My therapist is wonderful, absolutely love her. The support staff is horrible, you never receive a call back, I am having a billing issue because the new doctor for my medications they placed …
Don’t walk……RUN away from this place!!!!!!!!!!!!!!!!!!
Worst place ever, and the receptionist is rude!
The therapist has a problem listening.
Go figure…
They are all amazing people!!! Friendly,respectful, attentive,nice clean office.
this place will not help u if u have insurance i called thats, what they said and she was rude , just as always very hard to get help
A safe and secure atmosphere they create for you as you schedule appointments and visit their staff
My daughter has been seeing a therapist here for a year now and shs is amazing!!
I was first told that MABH. was terrible, I didn’t believe them. After many years there, they were right. They will destroy your psyche. Ashamed.
Everyone there is kind and professional. I’ve been going there for a while and never had a problem. Highly recommended.
Very ethical and honest doctor. I saw her when she was with MidAtlantic Behavioral Health. Easy to get along with. A+.
I love everything that Mid-Atlantic has done to help my child . I have had nothing but good experience with all of the staff in office and on the phone.
THESE AWFUL “WORKERS” ARE TREATING PEOPLE LIKE DIRT!!! I’VE BEEN THERE A FEW YEARS AGO AND WAS FEELING SO UNCOMFORTABLE!!! THE STAFF IS ALWAYS ACTING LIKE THEY DON’T CARE AND DO NOT TREAT PEOPLE WELL !!! THEY’RE UNPROFESSIONAL IN EVERY WAY …
BS practice. They put you on hold to set up an appointment and when they finally pick up the phone they hang up. Happens every time I call. Another example of the pathetic state of mental health service in this country.
The doctors make you feel as if you are lower than them. I can’t believe I was referred to this practice. I would not refer these people to my worst enemy.
I have been going to this clinic for almost 3 years. I absolutely love everyone there. The staff are very nice and understanding. I highly recommend them for treatment!!
Very rude staff members! Only out for $ won’t even allow you to make an appointment if you owe anything and refuse to bill the insurance just want me to pay out of pocket. Once again very very rude staff not a pleasant place to be at all. Will never be going here again
I like the therapists, but the reception desk ignores my voicemails and calls. I shouldn’t have to struggle so much just to get a receipt for the services I received.
I’ve been a patient for the past few months and I’ve been nothing but impressed with the entire staff (at least with their Springside office.) From the therapeutic staff to the front desk everyone has gone above and beyond to meet my needs, especially with scheduling!
The diagnostic psychiatrist actually put that my friend who everyone in his life can tell he is on the autism spectrum was maligering! Maligering because he wants help from Delaware Autism for support. Maligering because he hasn’t worked in …
I have never had a problem canceling or rescheduling an appointment here. The staff had ALWAYS been courteous in my situations. My doctor is great and the desk staff has never given me any problems.
Terrible service. No one ever returned calls. Huge pain to get any sort of information out of them. Prescription refills took days of wrangling with automated replies and voicemails until anything got done. Appointments always started late, …
I would give them a zero if I could. Having done research for medications for adults over 50 with ADHD I was disappointed and shocked when my wife and I went to see Dr Y_____ at the Chapel Street facility. He said Strattera is the only …
This place is aweful. Do not go here for treatment. I went there for suboxone treatment and after the third week I went to my apt with Dr yacoub to get my prescription and they told me they could not give it to me because my second and …
Had an extremely horrible experience with the psychiatrist Gaber Yaqoub. I was discussing my bipolar and depression issues, and then he asked me what reason I had to be so sad if I had so many good things in my life. When I explained I had …
Terrible practice. They put you on several
Different medications and when you go for your medicine refill appointments they never send it through to the pharmacy and when you call to get answers they put …
I have TWICE now waited on the telamed for 45 min for the doctor to come on just to be told I was log as a no show. So I started taking video and pictures of the time I logged in Intel the doctor came on. AGAIN 45 min later NOTHING. I …
I have bene seeing a therapist there for about a year or longer and I LOVE her but I always have problems with the desk stafff, they are ignorant AF especially at the Newark office and with the med drs. Aside from that , the therapist I …
They are out for only $. I was in recovery for heroin addiction and was receiving treatment here. They kept saying i needed to come in for extra appointments to do nothing but review urine tests which where being done every other week. Well …
1st appt was cancelled by them. So I was rescheduled with another therapist. Went to 1st appt with her and didn’t discuss anything helpful. Then went to my 2nd appt and was told she was given a group to run during my scheduled times. So …
I just want to be clear that the ONLY negative experience I have had thus far is with the Newark office. When my son had his initial intake we were seen at the Concord office. After seeing our therapist for two weeks we got scheduled for …
My younger daughter went through 3 therapists at MABH. The first two were awesome, and we were disappointed that they left. The third could have cared less about her I think. We FINALLY found original therapist #2 who had started her OWN …
My first therapist here talked about herself and other bs more then what was up with me.
She left after about a month in. Good riddance. …
Will change rating if my problems are handled. I have been going here for over two years and had no problems until my doctor left and they switched me with a new doctor. The new doctor said because he couldn’t find my adhd testing paperwork …
If you think they care, you are dead wrong and might end up in a hospital.
I was referred here in July of 2015 after a bad episode sent me to a local …
Chris Lilly, that’s the exact same thing that happened to me!! I went to my appointment yesterday, 1/19/17 and I signed in at the window and told the receptionist that my insurance changed. she did not tell me that the nurse practitioner …
I love my doctor, Dr. Valentine, but the office is absolutely impossible to work with. The prescription refill line is my biggest problem. It literally says in the message that they will not contact you and it is the patient’s job to follow …
I’m posting to echo all of the issues that others have mentioned. No one explained their scheduling policies to me. When I was making summer appointments, I scheduled a 2:15 time because it worked with my summer schedule. I teach and once …
If I could rate 0 stars, I would. The secretaries at the front desk are unhelpful and rude. I was trying to get my medication refilled, which I’ve been on for years, and was continually put through to the medication refill answering …
It seems my experience is very similar to those shared in other reviews.
For my first appointment I was told to show up early to complete intake forms. I showed up 20 minutes early and then had to wait another 45 minutes after my …
Impossible to get ahold of anyone. I’ve left messages and nothing. I filled out their patient portal paperwork and they sent me the forms again a month later? The link they sent me expired before the 72 hours and no one has called me to set …
I saw a psychiatrist remotely through their office and he wasn’t nice to me my last appointment. He was not helpful at all. The whole appointment lasted like at the most 10 minutes? And I kind of wanted some input or like… insight or …
I went to the Newark office years ago when I was a minor. The service itself was alright, not the best therapy I’ve had but I went for a few months. My copays were paid every appointment. However, years later (now) I start getting billed …
So I started seeing a therapist to improve my mental health recently and it started to really help me and i was enjoying it but the past month has been the experience from HELL. The staff is incredibly rude and unprofessional. There is no …
Began using this company’s services about 4 months ago and it has been a struggle almost every step.
I’ll start with the worst thing first: contacting these people is a herculean …
If I could give zero stars I would be happy to. This place is absolutely ridiculous. The original evaluation went smooth and the staff were pleasant and courteous and showed they wanted to help( 2020.) It was a thorough evaluation however …
Overall experiences with the therapists and prescribers themselves has been decent, but the turnover is difficult to keep up with. I’ve been using this practice for a couple years and they’ve switched my prescriber four times because of …
I’m honestly surprised by the reviews here because this place has been phenomenal. I’ve been going for over 3 years on & off & most recently have been a steady patient for over a year. I’ve seen two psychiatrists who are both incredible. …
I have been going here for a little over a year. My therapist is wonderful, absolutely love her. The support staff is horrible, you never receive a call back, I am having a billing issue because the new doctor for my medications they placed …