Just had GREAT customer service from Stan. Tried calling in and had some phone troubles. Sent a msg via twitter and He offered to call me and solved my problems.
If I could rate this with no stars I would. Awful Internet connection and horrible customer service and OVER PRICED take your money somewhere else. When your internet goes out it takes over a week for someone to come out and fix it HORRIBLE SERVICE
Just signed up for new service great customer service. Gotta get away from century link. Got a great deal for alot less.. sounds like its going to be a very nice and freindly experience. Fast too. Called tonight get it tomarrow morning.. koodos to mid co.
I’m pretty frustrated that Midco is constantly dropping internet connection at our home, and where I work. It’s become almost a daily occurrence. I’m really annoyed that Midco is refusing to work with us on $30 fee for my wife and I …
Chris worked very hard to hook us up in our new apartment. He was friendly, professional & accommodating! A pleasure to interact with! Deserves a raise!
Horrible customer service. Worst internet service. Currently they are the best of the worst in my area but if you have a problem with your service good luck because you have a better chance of finding a talking wall then a representative that is willing to help.
Worst service I’ve ever had with Internet… I started out with their 2.0 package for Internet which was supposed to give me 100mbps download and 10mbps upload… Well that was a crock, best I got was 26mbps download… Made several phone …
Are u guys having internet issues are something cause our box keeps knocking out the wifi so our computers don’t won’t or our phones will go in roaming, 3g or lte and same won’t access wifi? I know unplugging it and plugging in back in …
I have a bill that needs paid and have called multiple times, sat on hold for two hours each time and it never goes through. I never had any problems during usage of the plan, but really disappointed in customer service side.
We get our TV from Roku devices. One Roku will only work at a time. The living room device is a mere ten feet from the modem but only gets a fair or bad connection. The speeds will slow down randomly and kick devices off the WiFi. The …
Internet cuts out every few hours, we have bought there internet at its highest level, couldn’t even cover the whole house they had to put a box in that room, still couldn’t reach, internet cut out during a test for highschool that was very …
Services are ok at best, constant internet outages and the prices are getting ridiculously high! Started out at $120, rose every month since then. Now the bill is over $170! I do not understand how people stick with this company, I am DONE!
I called Midco with questions related to my internet, and ultimately tv, service; I was ridiculed, I was insulted, I was talked down to, and I never received any answers to the questions I called about. When I initially spoke with a man …
I had Midco in 2013 it was the best internet i ever had, sadly along the way i messed up lost my job at the time and unfortunately the bill got away from me, it ended up being 300$ and at the time i was jobless, One of their crew came to …
Best Cable Internet provider in the area! If you want speed and great service Midoco is the only choice. Tech support is knowledgeable and to the point. Customer Service and Sales both where able to answer all my questions and where friendly and polite. I have never had issues with slow internet or my cable going out.
Worst experience ever. Was on the phone with a customer service representative who didn’t feel like helping me so she placed me on hold and transfered me somewhere. I’ve now been on hold for 28 minutes. Reason for my call: was ONE day late …
worst internet connection and speed i have ever seen.
i can’t even complete my school work without it dropping ever 15 minutes. Midco is a very unreliable internet supplier choose something else. I’ve had to run my computer off of my phones hot spot for 4 hours do to Midco being so unreliable and trash.
Continuously interrupted service. Haven’t received a full day of connection in the year we had service. Internet goes out for hours and tech support blames our route, so we buy the router they recommend, and still no connection. Terrible customer service, unresponsive and unprofessional.
Didn’t get service because my modem is not compatible with their system. It’s less than 6 months old! I’m not going to pay a modem rental fee if I already own a perfectly good one! Get your system up with the times of the rest of the world! You just lost a customer because of this.
Customer service is good if you can ever talk to someone when there is a problem. Been on hold 3 separate times today for anywhere from .5 hours to 1.5 hours. My service was fine until I canceled my cable and just have internet. Now it has failed three times in two weeks. Never had a problem in years now it’s spotty? How about that….
Stopped my services early and was told over the phone my bills would be $43.56 and I drop my modem off only to find they’re charging me $61. Thankful to be done with Midco. For 1 gig with our new internet it’s $65/mo and it’s never going to go up. Way less issues as well.
I’m with midco
Great internet
Great internet!
Too expensive
I love Midco
Wonderful interaction!
Internet hardly ever works
Friendly service
Great service.
Best job ever
Love midco
Trevor the tech was great…..
Best ISP in the country
Fastest internet in the upper midwest
Watched Jack’s vs Bison game.
Just saying I had Amazing service
Great customer service and more
A great regional ISP at a great price.
It’s a call center. No customers allowed.
Best internet provider ln town.
Constantly have problems. About ready to switch
Really good place to work for, with great benefits
They won’t bring service to our house.
The great customer service keeps me a customer!
Great company provides outstanding customer service and services
i love Midco. I have had it for many years. I won’t ever change
Raw garbage – get a 24/7 support line before considering yourself a real ISP.
Took 4 days and 3 phones calls to gets questions answered!
Good customer service very fast internet
The Internet suck have to keep resetting are router keep throwing me off my gaming system new customer to
Umpteen local sports channels, and nothing else. Lost CMT today. Gotta make room for more NDSU “action”?
Customer service is junk, and the help you do get sucks. I do not recommend.
Great services for great prices. Really fast internet.
Raised there rates $5…and if your late it’s $10.00 penalty…..my bill is $53 a month…adios MC..sloooow service…annoying emails..
Haven’t been able to get service for over a week now.
Fastest Internet in the area. One of the best in the country actually. Poor customer service and poorly trained techs.
I absolutely love this company! Great products and they truly care about what their customers experience while using their services.
Great internet! The install techs are very knowledgeable and their customer service does a great job!
Just had GREAT customer service from Stan. Tried calling in and had some phone troubles. Sent a msg via twitter and He offered to call me and solved my problems.
Definitely the best internet in town rarely have problems and when I do have a problem customer service is quick to fix it!
If I could rate this with no stars I would. Awful Internet connection and horrible customer service and OVER PRICED take your money somewhere else. When your internet goes out it takes over a week for someone to come out and fix it HORRIBLE SERVICE
Just signed up for new service great customer service. Gotta get away from century link. Got a great deal for alot less.. sounds like its going to be a very nice and freindly experience. Fast too. Called tonight get it tomarrow morning.. koodos to mid co.
Service in our area is so lousy we lose Internet every day for an hour sometimes it’s twice a day
I’m pretty frustrated that Midco is constantly dropping internet connection at our home, and where I work. It’s become almost a daily occurrence. I’m really annoyed that Midco is refusing to work with us on $30 fee for my wife and I …
Chris worked very hard to hook us up in our new apartment. He was friendly, professional & accommodating! A pleasure to interact with! Deserves a raise!
Horrible customer service. Worst internet service. Currently they are the best of the worst in my area but if you have a problem with your service good luck because you have a better chance of finding a talking wall then a representative that is willing to help.
Worst service I’ve ever had with Internet… I started out with their 2.0 package for Internet which was supposed to give me 100mbps download and 10mbps upload… Well that was a crock, best I got was 26mbps download… Made several phone …
Are u guys having internet issues are something cause our box keeps knocking out the wifi so our computers don’t won’t or our phones will go in roaming, 3g or lte and same won’t access wifi? I know unplugging it and plugging in back in …
I have a bill that needs paid and have called multiple times, sat on hold for two hours each time and it never goes through. I never had any problems during usage of the plan, but really disappointed in customer service side.
We get our TV from Roku devices. One Roku will only work at a time. The living room device is a mere ten feet from the modem but only gets a fair or bad connection. The speeds will slow down randomly and kick devices off the WiFi. The …
Internet cuts out every few hours, we have bought there internet at its highest level, couldn’t even cover the whole house they had to put a box in that room, still couldn’t reach, internet cut out during a test for highschool that was very …
Services are ok at best, constant internet outages and the prices are getting ridiculously high! Started out at $120, rose every month since then. Now the bill is over $170! I do not understand how people stick with this company, I am DONE!
I called Midco with questions related to my internet, and ultimately tv, service; I was ridiculed, I was insulted, I was talked down to, and I never received any answers to the questions I called about. When I initially spoke with a man …
I had Midco in 2013 it was the best internet i ever had, sadly along the way i messed up lost my job at the time and unfortunately the bill got away from me, it ended up being 300$ and at the time i was jobless, One of their crew came to …
Best Cable Internet provider in the area! If you want speed and great service Midoco is the only choice. Tech support is knowledgeable and to the point. Customer Service and Sales both where able to answer all my questions and where friendly and polite. I have never had issues with slow internet or my cable going out.
Worst experience ever. Was on the phone with a customer service representative who didn’t feel like helping me so she placed me on hold and transfered me somewhere. I’ve now been on hold for 28 minutes. Reason for my call: was ONE day late …
worst internet connection and speed i have ever seen.
i can’t even complete my school work without it dropping ever 15 minutes. Midco is a very unreliable internet supplier choose something else. I’ve had to run my computer off of my phones hot spot for 4 hours do to Midco being so unreliable and trash.
Note: For internet services only
Tho not the cheapest internet around, but I usually get faster internet than I …
Continuously interrupted service. Haven’t received a full day of connection in the year we had service. Internet goes out for hours and tech support blames our route, so we buy the router they recommend, and still no connection. Terrible customer service, unresponsive and unprofessional.
Didn’t get service because my modem is not compatible with their system. It’s less than 6 months old! I’m not going to pay a modem rental fee if I already own a perfectly good one! Get your system up with the times of the rest of the world! You just lost a customer because of this.
Customer service is good if you can ever talk to someone when there is a problem. Been on hold 3 separate times today for anywhere from .5 hours to 1.5 hours. My service was fine until I canceled my cable and just have internet. Now it has failed three times in two weeks. Never had a problem in years now it’s spotty? How about that….
Stopped my services early and was told over the phone my bills would be $43.56 and I drop my modem off only to find they’re charging me $61. Thankful to be done with Midco. For 1 gig with our new internet it’s $65/mo and it’s never going to go up. Way less issues as well.