Health & medical, Delaware Imaging Network | Dover
MDI is a private outpatient diagnostic radiology facility offering state of the art radiologic care with 1.5T MRI, 128 Detector CT, Open MRI, Full-Field … See more
Very clean and professional staff. The staff was very friendly and prompt. The waiting area was very quiet and the atmosphere was amazing. I would recommend anyone to go there if they are in need of MDI services.
Very unprofessional. Waited almost an hope despite making an appointment. Told the front desk about having another appt and asked for delay reasons, but they just said that there were other people already here. So why did they make the appt? And they had no clue. Think I’ll go to another place next time
The Office/Admin staff were unprofessional and unorganized, I went in for a scan and had to come back 2x because they didnt have the paperwork together nor the appointment time correct they issued during the prior visit. …
MDI cannot be trusted with your personal medical information. They just officially notified us that they compromised our personal and medical information back in January, and that all of the medical information that they had stored is now …
After my previous disastrous experience, this time, I was vowed by MDI. I didn’t make an appt, but didn’t have to wait. Additionally, they fitted me in for a mammogram, as they saw that my actual appointment was more than a month away. …
I was told I had a lesion on my liver and needed an MRI. I called DELAWARE IMAGING for there fax # to send my order.After a week waiting for there call back for appointment I called,,they gave me there old fax number.So I ask for new fax …
Went there for ultra sound and was greeted by a very friendly and pleasant receptionist Technician was very professional.Overall it was a very pleasant experience
I called to schedule a CT Heart Calcium Scoring Test, Y’Nhia was such a delight to speak with she was able to get me in the next day at the location that I wanted. …
I was in and out. The only thing i wish is that they would just have a print out of your medical history for you to review. You can add anything new if needed.
My son was in a wheel chair which was told he would need help to go on table he did not stand when we got there they had no one to help us and the tech talked down to my son always went for myself and husband. I will never go back
This was my 12 yo daughter’s first MRI and she seemed nervous at first, but Tammy made her feel at ease and explained everything she was going to do before she started. She spoke to my daughter, asking her questions, instead of asking me. …
I was impressed! I had to have an injection procedure and I was TERRIFIED! Sam made me feel safe and taken care of from the moment I shared my fear. She and Dr. Parik talked me through every single second of the procedure. I cried from pure …
Very nice staff everything was explained beautiful before procedure…
Tammy and her colleague did a beautiful job to keep me as comfortable as possible in the uncomfortable position will highly recommend!!!
Waited on as soon as I arrived with professionalism. Minimum wait until the tech was able to see me. The service I was provided was quick and efficient with courtesy.
I had a appt today July 1, 2022. At 8 a.m. this morning. Appt was done almost 2 month ago. I arrival at on time. And my script was not in the computer. So I left and went to my Dr. And pick up the script to come back and there tell me …
It was easy to get the X- ray done same day without prior appointment, it was completed within less than 30 minutes from my arrival , staff are very cooperative and professional.
What a wonderful place. Everyone was nice and they kept you occupied so you weren’t nervous. I highly recommend using Delaware Imaging for your Imaging needs.
I was s few minutiae late and the lady.who took my information in called the CT tach In the back and explained everything about me being late. The technician had already put someone into my spot and all I had to do was to sit and wait a few minutes, Everyone was so nice. I appreciate everything.
The staff over the phone and at the office were very helpful and friendly. I had a mix up with my appointment location and they were able to fix it and allowed me to change my location and also accommodate me with an earlier appointment.
The technician was great. He made sure I was comfortable and MRI on my knee only took 20 minutes. My wait time was only a few minutes after I registered.
This office was very efficient; filled out most of the paperwork ahead of time which saves so much time in the waiting room! Friendly staff and Molly was great in her mammo instruction and making me feel not so awkward.
Wonderful caring staff from check-in to check-out. I had multiple X-rays done at one visit and the tech was very kind and well knowledgeable. Made me feel comfortable.
Everyone was extremely friendly and concerned with my well being while being x-rayed. Ladies at the front desk could NOT have been friendlier. Overall great experience! Thank you
No check in person was available on arrival. Just a sign saying text “Here” to check in on-line, which I did. Waited a long time for anyone to come to the desk area, so sat down to be called. Then received a text saying I had to reschedule …
I love coming there the people are very wonderful and it doesn’t matter what condition you are in they will do everything to assure you that you are in good hands love you ladies and and thank you so much
I was really nervous about my visit but the doctor that I saw explained everything to me. The nurse was very kind and patient. The doctor explained every step This really helpful my anxiety
Everyone was exceptionally pleasant and professional. Scheduling was quick and easy. Check in was the same. My CT couldn’t have gone smoother! Exceptional service.
The staff was professional, courteous and fun. My daughter was nervous and did not know what to expect. They put her mind at ease quickly. The front office staff was great! Very good experience!
First time there and I was impressed. The staff was professional, efficient and courteous. The facility was clean and the tech was great. Couldn’t ask for a better experience.
Just visited to get an MRI on my lower back. Everyone was professional. The place is clean. The technician was very patient and helpful regarding all of my needs during the test. Great experience. I will continue to go back to Delaware Image Network for all my future testing.
Every employee of DE Imaging Network, that I dealt with was very welcoming, polite, friendly, informative, accommodating, helpful and reassuring about any concerns I had with my MRI.
Delaware Imaging Network is such a fantastic place to get any images done. I have been there for msmmography, ultrasound and x-rays and the staff there is really friendly and caring.
Still older equipment MRI, unable to fine tune scan, too sensitive to movement.
Bayhealth doesn’t have this issue.
XRay still has a homemade step stool with no support for taller people.
Great place! Attentive and Respectful Staff Members! In and out and no hassles. Remember that walk-in are only for X-rays and all others you need to call and make an appointment.
They were absolutely wonderful there. Had a great sense of humor and were very lighthearted but very professional. I would recommend their services to anyone.
Very friendly staff and didn’t have a difficulty time to find parking. I arrived a few minutes late for my appointment and they where still polite. I would recommend this place to family and friends.
Absolutely 💯 great experience. The ladies at the front desk run a tight ship.The tech I had was fantastic. Waiting room was super clean. Bathroom was super clean. Everybody was super compassionate. 👌 …
Had an appointment at 745. Was a couple minutes late but was still checked in quickly and professionally. All the staff were very pleasant. Definitely recommend.
Upon entry I did not have a warm welcome. I was meet with attitude and what felt and looked like disgust by the front desk person LaKenya because in my haste I forgot to grab a mask from my vehicle. Mask were not located near the door by up …
The staff was wonderful and very understanding and worked well with my child while getting his X-rays done! Would highly recommend! We were in and out quickly and did not have to schedule an appointment for just an X-ray!
From the front desk, to the tech, Molly who also did my mammogram last year as well, was absolutely fabulous!! She is a pro for sure!! And she also makes you feel so darn comfortable! I was in and out in 15 minutes!
Had MRI,very helpful staff who assisted me carefully to avoid pain in right arm and shoulder. Very considerate of my weakness.much appreciated their thoughtfulness and care. Anita,Tammy and ? Were efficient,answered all my questions,friendly made me feel in competent hands.
It’s all about the professional staff. Always so pleasant. Then once you get in the exam room which I have not waited more then 10 minutes the staff is fabulous. They make you feel very comfortable. I appreciate the way the staff cares
I’m giving this one star strictly for their billing. I received a bill which states I can pay online or over the phone. Online didn’t work so I called. The representative took all my information, account number, name, address, phone number …
Easy to find by GPS. Masks are still required. Quick check-in. Personable employees. Took me on time for both of my appointments. They can handle mammograms and ultrasounds at this location. Professional and clean facility. Easy pre-check in process online also.
Everyone was polite and professional. Paperwork was easy to fill out. I did not have to wait long at all. I basically was in and out. Overall, my appointment
was a very positive experience. I’d like to thank everyone who made my visit very pleasant.
They are so nice and they really care about each person that walks through their doors. I highly recommend them. They don’t play around when it comes to ones health. The radiologist is on top of what’s wrong.
Terrible customer service associated with their call center and front desk receptionist at the MRI Center since they changed over from MDI. Furthermore, the radiologist reports are not substantive, lack detail and conflict with prior …
I had to leave my mother (she has dementia) in the car. The service was quick and easy and the people behind the desk kept an eye on mom for me while I got an exray
everyon in this office, whom I met, was polite and frielndly. the technician was very computent and helpful. the office and changing rooms were clean and well kept. I would recmmmment this office to anyone.
Needed imaging for a procedure, but I was also in pain from an accident. Tech was mindful of my pain and provided assistance as needed. Made it a much better experience than I expected.
Had mammogram and dexoscan back to back. I was seen on time, actually early. Was in and out in 20 minutes. Staff was personable. Helped to do screening on line before hand.
Pain in my left leg was so unbearable that I had no control over slight movement. That was beyond my control. Technician Andrea said she couldn’t get good images. I would have been more satisfied with a some sort satative to help me relax.I think I should’ve been rescheduled for when pain wasn’t so bad.
The staff is wonderful. Anita checked me in and was so friendly and helpful. The tech was wonderful as well. She took the time to explain everything and was very attentive.
The technician stayed through her lunchtime to do both of my ct scans, I really appreciated the ladies at the front desk, explaining Why the errors were made when I call for my appt. It’s too bad they made this mistake bc it caused me drive …
From the receptionist to the mammo Technician Ms Molly. She’s so courteous and gentle :). This is my second time with DIN Dover, I’m very pleased with them. Thank you DE Imaging Network Dover!!
I had a mammogram done for the first time. The imaging lady was super nice, made me feel comfortable and would definitely recommend this place to anyone else. 😊 …
Very friendly + professional Staff at Delaware Imaging Network of Dover. Staff treated me with respect and procedure was completed in minimal time. My PCP had test results + proper course of actions were implemented. Thank you!!
Very pleasant staff. Made an unpleasant medical necessity much more tolerable. Even though I was a little late, they accepted me and I was in and out in 15 minutes. And the mammogram wasn’t all that bad!
MDI is now Delaware Imaging Network. The same clean and maintained facility and pleasant office staff. However, the requirement of paperwork is ridiculous! The same information is asked for from the time you book your appointment to the in …
This visit was awesome! The front desk staff who registered me took the time to relate to me. You don’t see that much anymore. Everywhere you go, customer service representatives and store staff have simply gotten so rude, it’s pathetic! 😎 …
DIN employees were friendly and efficient with the checkin process. I had completed the online pretesting documentation sent the day before so all that was required was a signature. The radiologist technician that performed the testing was knowledgeable and helpful in providing guidance. Overall a good, easy and efficient visit.
Easy access to book appointment. The front desk receptionist was friendly and accommodating. Tech was also friendly and explained the process all along the way. Positive experience.
When I got to the facilities today the hole internet service as down. It was 3 ladies at the front desk. One was having a bad attitude when asking my name and last name and explained to me the situation they were going through but another …
The people running the equipment at Dover are great. Professional and competent. The overall experience since it became part of the network, not so much. They mishandled the script my Dr faxed. I had to call to find out why I hadn’t …
Excellent customer service from the minute I stepped foot in the office. Front desk staff was extremely friendly and professional! I did not have to wait long at all for the x-ray tech. She too was welcoming and professional. I highly recommend this walk-in office!
My wait was 45 minutes even though I had completed all paperwork online including insurance photos. I was made to remove all clothing even though I had no metal on any clothing. When questioned the techs told me clothing contains metal. Wonder about those scrubs? The technicians never communicated progress while in the MRI machine.
The technician was very pleasant and professional. She took her time as to not hurt me during the time she was taking the x-rays. I would highly recommend DIN for all your imagine needs.
Amazing experience. The radiologist walked me through everything, answered all of my questions, and was so gentle and polite. I was very nervous going into it and Dr. Parikh and the nurse (I can’t remember her name unfortunately) made everything so easy and as painless as possible.
My first time at this site. The staff was friendly and courteous. The office was very busy but much to my surprise I was in and out in record time! I hope I never need to have any testing done again but if the need arises I will request this network and site.
Showed up early for mammogram appointment, signed in on the clipboard, sat for over 25 minutes waiting and watched other folks sign in and get taken back for their appointments. Walked up to front desk and asked about my appointment They …
Anita and Lakendra were the most pleasant and helpful staff I encountered since in Delaware. Paper work was simple and quick. The x-ray tech Lisa was great too. Other medical establishments in DE need to take notes on how a business should be ran.I highly recommend them.
Loved my experience. Everyone was courteous and kind. The service was extremely quick. The technician made me feel comfortable and the office was very clean. I would highly recommend this office.
I had called to confirm my 2 upcoming appointments, and Anita answered the phone, she was so very pleasant, had to put me on hold for a minute or two, and was so genuinely apologetic, her overall conversation was just refreshing. I was …
I am always satisfied with the service I receive from Delaware Imaging, previously Mid Del Imaging. For me their service delivery, care, respect and professionalism has been consistent for over 10 years! That speaks volumes in this strained Healthcare client. Please keep up the good work. You are much appreciated!!
10/10! I had such a positive and pleasant experience with my first appointment at this office. The staff were exceptionally professional, helpful, friendly and prompt. In an environment where so many may feel anxious or uncomfortable, it’s …
The virtual check in did not work, I sat in my car for 20 minutes with no indication that I was not checked in as being there for my appointment. I was annoyed when I walked in however the front desk staff who talked to me completely …
This is such a professional establishment. They always see their patients in a timely manner. I can’t say enough about Anita at the front desk. She is so personable and helpful with any and all information. I would give them ten stars if I could.
Staff was very professional and yet super friendly. I truly enjoyed my appointment, because the personnel made you feel quite comfortable. A five star review!!
Had to get 2 MRI screeings unexpectedly within a few weeks. Everyone efficient and friendly. On both visits Anita was at the reception desk…she is an absolute pleasure to have welcome and help you throughout the process. She is the perfect person for that position, amazing at her job and deserves the recognition.
Both pleasant staff & a clean environment- waiting room and exam rooms, make a visit here enjoyable. If you choose to do paperwork ahead of time via internet there’s hardly any paperwork to fill out once you arrive. This process is easy and quick. Overall a great experience. Thank you Delaware Imaging Network staff! ♡
My visit was very pleasant i was in and out quickly.
The tech person (Molly) was great she made the squeezing easy to bear, there was not a long wait to called back to exam room. The visit was great.
Not that late is what I strive for but not only was I still seen, all the staff were very nice and reassuring that it was alright. I was seen quickly. My tech Tiffany was very nice and explained everything as she went through the process. Thank you
I would have to say that they do and amazing job. I was very anxious and I do not enjoy tight spaces and it makes me get extremely anxious but they definitely made me feel very comfortable and I was able to get through it so it’s a five star for me. They were great.
Professionalism was on display. I was seen very quickly including the paperwork. The facility was very clean and staff was very pleasant. I felt like I was at home and believe me I am very comfortable at home. I could give them five more stars.
Good communication via text and email in days leading up to appointment . Day of appointment arrived a few minutes early and check in was a breeze. All my online paperwork was ready to go, just needed signatures. …
Staff we extremely friendly and very knowledgeable. Had an 830a appointment for CT scan and ultra sound, they had me in and out in less than an hour. Definitely much different from when they were MDI. The staff seemed as they enjoyed what they did. I would highly recommend and I will most definitely use them again in the future.
Staff at DE Imaging was Super accommodating to my mental emotions
(PDSD). They all was very understanding. They had safety precautions for me, the patient, as well as for my husband because I can’t be in a room where the door …
Great facility. Anita signed me in and helped me complete the fast and easy paperwork. She was friendly and professional. I did not have an appointment but only had a very short wait anyway. I had cervical x-rays done by a polite and efficient technition. I highly recommend this imaging office.
The receptionist at the front desk, or courteous and prompt in assisting me. The girls were very helpful and friendly. The technician apologized for taking me back 10 minutes after my appointment was to be because they were cleaning the …
All were friendly and thorough.
Very fast friendly and professional
Quick appointments and friendly staff.
Very clean and professional staff. The staff was very friendly and prompt. The waiting area was very quiet and the atmosphere was amazing. I would recommend anyone to go there if they are in need of MDI services.
Very fast and friendly service
My experience with Delaware Imaging was great.
I had a great experience.
Personal was polite and knowledgeable. 🥰 …
Staff very friendly, helpful and professional
Very nice helpful and quick.
Very nice and professional staff!
Scheduling an appointment was easy and the receptionist was so nice!
Very nice staff, especially Molly was the best.
Very unprofessional. Waited almost an hope despite making an appointment. Told the front desk about having another appt and asked for delay reasons, but they just said that there were other people already here. So why did they make the appt? And they had no clue. Think I’ll go to another place next time
The Office/Admin staff were unprofessional and unorganized, I went in for a scan and had to come back 2x because they didnt have the paperwork together nor the appointment time correct they issued during the prior visit. …
Good place! Clean and quick!
Have been having radiographic exams here for several years. Staff is friendly and efficient
MDI cannot be trusted with your personal medical information. They just officially notified us that they compromised our personal and medical information back in January, and that all of the medical information that they had stored is now …
+-+-+-+- EDIT Aug 2021
Below was 2 years ago. Now I needed an ultrasound. My initial rating stands – Clean, efficient, and friendly. …
After my previous disastrous experience, this time, I was vowed by MDI. I didn’t make an appt, but didn’t have to wait. Additionally, they fitted me in for a mammogram, as they saw that my actual appointment was more than a month away. …
The experience was wonderful the staff is great and the test is painless thank you for what you do I appreciate you.
very nice and everyone was very pleasant in and out in a short time
Wonderful people so friendly and helpful.
This company like most, only cares about $$.
Money > Health …
Excellent service, friendly staff
Friendly and efficient. No wait
Was in and put quickly. Tech was very pleasant.
The clerical staff had a bad attitude. Hand on her head like I was bothering her. NO LONGER MDI she said. Well we can all see that.
Quick check in – kind people to assist. In and out in no time..
Very professional and courteous staff!!
Not a long wait time and staff are very friendly
Everyone was kind, pleasant, and professional
Great patient care and friendly staff.
Davette made me feel taken care of!
Service was quick, professional and pleasant.
Fast, Efficient service..staff very pleasant
The person I spoke with was very patient and kind. He was very understanding as I navigated through appointment options.
Quick and easy, and they were very kind.
Your front desk people are amazing!
Great customer service with caring professionals!
The staff was extremely friendly and helpful!
The staff are always friendly, helpful and professional.
I was told I had a lesion on my liver and needed an MRI. I called DELAWARE IMAGING for there fax # to send my order.After a week waiting for there call back for appointment I called,,they gave me there old fax number.So I ask for new fax …
Very nice, check in was easy and the staff were amazingly friendly and patient. Thanks
This place has always done a great professional job. My hwhole family has used this place for imaging.
Very helpful! Easy to schedule and appointment. They are about the only that asks if you need any assistance and special conditions!
Very professional staff was polite and pleasant
The staff is very friendly and professional, which is rare nowadays. Dr. Yurchenko is just awesome. I hope Dr. Zangh is too. Thank you
The staff was very friendly. Service was very fast.
The folks were very polite and I was in and out. Promptly.
Pleasant staff. Speedy service.
Everything was handled very well. Your scheduler was efficient and very friendly. Thank you for service.
Very impressed by how fast I got my x-rays done.
The staff were very friendly and professional.
Very friendly down to earth staff. Thank you
Everyone was very pleasant and helpful in getting me taken care of. All went well. Thank you very much.
They were very professional very helpful very efficient and very fast.
From the reception to the tech lady, they are SSSOOOO AWSOMELY GOOD
Everything went well, everyone was friendly and helpful
Receptionist extremely friendly and technical staff very accommodating
Friendly staff, efficient scheduling, a kind and gentle technician. Thanks for your professionalism.
Shannon was my ultrasound tech , very professional -great service !
Speedy service! “In and Out” Nice staff as well 👍🏼 …
Minimal wait time; staff was friendly and efficient.
Arrived as a walk in. They treated me quick and professional.
Staff at the Dover site were very pleasant, friendly and approachable.
Everyone was very friendly and made me feel relaxed
Alexis was great! Very personable and gentle.
Been coming here for awhile now staff and Dr’s are patient and seem to care about my well being
Super fast and really friendly staff!!! I highly recommend
Very friendly and professional staff! Building very clean and maintained. Love going here to get my X-Rays.
Went there for ultra sound and was greeted by a very friendly and pleasant receptionist Technician was very professional.Overall it was a very pleasant experience
No wait time…exam completed and on my way. My technician, Lexie, was really nice!!
Check in was easy, receptionist was very pleasant.
Samantha did the CT procedure and was both professional and seemed like she cared.
Super friendly staff.
Always a pleasure!
Big high 5 👍 to Ashley and Tina.. such a nice place all staff very sweet 👍👍 …
It was a great experience staff was very friendly and helpful
I called to schedule a CT Heart Calcium Scoring Test, Y’Nhia was such a delight to speak with she was able to get me in the next day at the location that I wanted. …
Everyone is friendly and nice. Everything was prompt and quick!
I was in and out. The only thing i wish is that they would just have a print out of your medical history for you to review. You can add anything new if needed.
Every person I encountered was extremely pleasant and helpful.
My visit was a very positive one, from the front desk to the X-ray technician. I would recommend the facility to any requiring an imaging .
Starting from making my appointment, to the clerical staff and technicians, my whole experience was great.
Great staff, and got my results back fast.
Very efficiently run. Got in right at my appointment time.
I had Lexi as my radiologist and she was so professional and friendly.
I went in for a mammogram and was in and out under 30 minutes. The technician was awesome 😎 thank you for making it easy! …
The staff was friendly and efficient. I was in and out with little delay or waiting around.
Excellent customer service. The staff are amazing!! Thank You for your excellent customer service!!
Anita in the front. Molly in the back. Great experience with both!
Professional and kind from the moment I walked in there, during my ultra sound. That’s why I keep coming back always awesome !
All of the staff were very nice, professional, courteous. I was taken right in, my scanning was done and I was done and on my way.
My son was in a wheel chair which was told he would need help to go on table he did not stand when we got there they had no one to help us and the tech talked down to my son always went for myself and husband. I will never go back
Great Service! Great people. Everything went like clockwork.
Efficient, pleasant staff and tech.
Quick, very short wait
Front desk staff…AMAZING!! POSITIVE ENERGY & VIBES!! X-RAY TECH!! WONDERFUL..POLITE & PROFESSIONAL..DEFINITELY RECOMMEND.
This was my 12 yo daughter’s first MRI and she seemed nervous at first, but Tammy made her feel at ease and explained everything she was going to do before she started. She spoke to my daughter, asking her questions, instead of asking me. …
Very efficient and friendly, but wish the technician running the MRI did NOT treat us older folks as if we’re all senile.
One of the best staff I’ve ever met!
I was impressed! I had to have an injection procedure and I was TERRIFIED! Sam made me feel safe and taken care of from the moment I shared my fear. She and Dr. Parik talked me through every single second of the procedure. I cried from pure …
Excellent and pleasant service. The technician was extremely kind and helpful.
You team was very professional. Excellent team. Keep up the good work. God bless you the staff.
They made feel comfortable even though I was feeling terrible, I had all my information needed and I didnt have to wait that long
The process is quick, and there is not much paper work. Staff was pretty friendly and very helpful.
Great to work with and kind staff members. Even though I can’t follow directions well lol
Very nice staff everything was explained beautiful before procedure…
Tammy and her colleague did a beautiful job to keep me as comfortable as possible in the uncomfortable position will highly recommend!!!
Absolutely beautiful person Anita, very helpful in moments of stress..
Thank you Anita very supporting
Waited on as soon as I arrived with professionalism. Minimum wait until the tech was able to see me. The service I was provided was quick and efficient with courtesy.
Front office staff was extremely pleasant and engaging. Such a pleasant change.
Front counter assistant was friendly and helpful. The tech was very nice and made me feel comfortable.
Tiffany knows her stuff. Advised me of what was going on. Clear directions provided. And bam… Was out in a few minutes. Thank you!!
Excellant. No complaints. Staff very friendly, professional and courteous.
XRay technician was professional and nice. Front desk personnel were nice as well.
It was great. The people were very nice and caring.
I had a appt today July 1, 2022. At 8 a.m. this morning. Appt was done almost 2 month ago. I arrival at on time. And my script was not in the computer. So I left and went to my Dr. And pick up the script to come back and there tell me …
It was easy to get the X- ray done same day without prior appointment, it was completed within less than 30 minutes from my arrival , staff are very cooperative and professional.
From Anita at the front desk to lexi doing my exam my experience was amazing!!!!
It’s was a very good experience … had ultrasound performed …. Person at check in was efficient and effective ….
What a wonderful place. Everyone was nice and they kept you occupied so you weren’t nervous. I highly recommend using Delaware Imaging for your Imaging needs.
Very nice and respectful staff! Clean facility. I went in at 11:30am and at 11:50a. I was out👍😃 …
Very pleasant. Might mention which building appointment is in, especially with bad weather coming.
I love this place. The lady who checked me in was amazing she was so friendly and kind.
Easy to make appointments online. Staff efficient, knowledgeable, and pleasant.
Very polite workers and quick experience. Doctor and nurse were patient and answered all of my questions .
Mammogram went smoothly. Glad I put all my info in ahead of visit. Reminder was good
The registration staff were very efficient and helpful and the technician was extremely friendly and efficient. I will most definitely come back.
I was s few minutiae late and the lady.who took my information in called the CT tach In the back and explained everything about me being late. The technician had already put someone into my spot and all I had to do was to sit and wait a few minutes, Everyone was so nice. I appreciate everything.
The staff over the phone and at the office were very helpful and friendly. I had a mix up with my appointment location and they were able to fix it and allowed me to change my location and also accommodate me with an earlier appointment.
The technician was great. He made sure I was comfortable and MRI on my knee only took 20 minutes. My wait time was only a few minutes after I registered.
The girl at the front was wonderful and helpful. The girl in the back was very caring and nice
This office was very efficient; filled out most of the paperwork ahead of time which saves so much time in the waiting room! Friendly staff and Molly was great in her mammo instruction and making me feel not so awkward.
The staff was very friendly and efficient. There was no long wait time, and I did not spend much time in there at all!
Wonderful caring staff from check-in to check-out. I had multiple X-rays done at one visit and the tech was very kind and well knowledgeable. Made me feel comfortable.
Really nice Staff from the receptionist to the woman taking the images.Hardly any wait time. I would use them again.
My tech was very helpful and friendly. Made me feel at ease. Explained everything. Highly recommend
Great staff!! Courteous, informative and efficient. Thanks for a seamless visit.
Everyone was extremely friendly and concerned with my well being while being x-rayed. Ladies at the front desk could NOT have been friendlier. Overall great experience! Thank you
No check in person was available on arrival. Just a sign saying text “Here” to check in on-line, which I did. Waited a long time for anyone to come to the desk area, so sat down to be called. Then received a text saying I had to reschedule …
Everything was great the staff was very nice not long of a wait literally in and out
They were all very friendly and efficient. I was on my way in no time
Excellent friendly front check in staff. Tech attentive during procedure
I love coming there the people are very wonderful and it doesn’t matter what condition you are in they will do everything to assure you that you are in good hands love you ladies and and thank you so much
The process was very fast and easy.
Great customers service.
The team was very professional and knowledgeable of the process being conducted. Thank you. …
Everyone was so kind and caring. I will recommend this company to all my friends and relatives.
You have a wonderful people there that’s working there they were so nice and kind to me they’re a keeper and thank you
Very nice n made me feel at comfort!! I would recommend people to follow up!
I was really nervous about my visit but the doctor that I saw explained everything to me. The nurse was very kind and patient. The doctor explained every step This really helpful my anxiety
Entire staff was polite & very prompt in getting me checked in & x-rays taken.
Great front office people and very knowledgeable technicians who were also very kind and compassionate.
From intake to technician, everyone was caring and compassionate. I was in and out in less than 20 minutes!
In and out in 20 minutes for a low dose CTScan. Super friendly reception and technician . Did do on line check in.
Receptionist was very friendly and help full. The technician was also very friendly. My experience was excellent.
I was a walk-in appointment. The staff was friendly and professional. They got me in and out in no time flat.
Everyone was exceptionally pleasant and professional. Scheduling was quick and easy. Check in was the same. My CT couldn’t have gone smoother! Exceptional service.
The staff was professional, courteous and fun. My daughter was nervous and did not know what to expect. They put her mind at ease quickly. The front office staff was great! Very good experience!
Service was quick and professional. Wait time minimal. Exam was efficiently accomplished.
Service was great! Courteous and friendly- appointment was handled right away and was scan was shorter than previous experience.
It was tremendous, I was in out .everyone was kind and patient I loved it .my rep was Great!
First time there and I was impressed. The staff was professional, efficient and courteous. The facility was clean and the tech was great. Couldn’t ask for a better experience.
Just visited to get an MRI on my lower back. Everyone was professional. The place is clean. The technician was very patient and helpful regarding all of my needs during the test. Great experience. I will continue to go back to Delaware Image Network for all my future testing.
Staff was very pleasant and helpful. I walked in for X-rays and was taken back for the procedure a short time later.
Everyone is so friendly. Was in and out in less than 20 minutes. Great service!
Very nice, very clean facility. The tech, Molly was very sweet and gentle. Overall a very friendly and pleasant experience!
Every employee of DE Imaging Network, that I dealt with was very welcoming, polite, friendly, informative, accommodating, helpful and reassuring about any concerns I had with my MRI.
Very nice staff. Went in early to do paperwork, then imaging and done. Quick and easy. 😊 …
Friendly, professional staff. Minimal wait time, clean facility. Could not have had a better experience.
Fast and courteous reception. X-ray technologist very warm, empathetic and courteous. I enjoy using this facility.
The staff was awesome. The facility was clean and the professionalism was great. Thanks ladies… for a pleasant experience.
It was very well organized. Did not wait long after doing paperwork. Technician was excellent.
Reception staff was very efficient & professional. It was easy to get a convenient appt. The technician was friendly & Profesional.
Very friendly and efficient. Didn’t have to wait probably any more than 5 minutes
Delaware Imaging Network is such a fantastic place to get any images done. I have been there for msmmography, ultrasound and x-rays and the staff there is really friendly and caring.
Everyone was pleasant and professional. Hold process quick and efficient.
The staff were very nice. For a very busy day, they managed to keep things professional and moving smoothly.
Very professional staff. Check in was smooth and the facility was very clean. No wait time. I highly recommend Delaware Imaging Network
Had a very good experience at Delaware Imaging today. They took me in a timely manner and made it an easy procedure for me!
I was in and out the service was awesome
My mammogram tech took great care of me thank you
Still older equipment MRI, unable to fine tune scan, too sensitive to movement.
Bayhealth doesn’t have this issue.
XRay still has a homemade step stool with no support for taller people.
The ladies at the front desk were welcoming and very efficient. The radiology tech was so nice and friendly , it took no time at all!
Very pleasant group of staff members. Front desk was very nice and so was the technician that perform my ultrasound. A pleasure to visit.
Anita at front desk was amazing. The online pre check in process made things smooth and easy. My tech was wonderful too
Great place! Attentive and Respectful Staff Members! In and out and no hassles. Remember that walk-in are only for X-rays and all others you need to call and make an appointment.
Quick service. Staff was friendly and knowledgeable. Made me feel relaxed as they had my comfort in mind before and during testing.
They were absolutely wonderful there. Had a great sense of humor and were very lighthearted but very professional. I would recommend their services to anyone.
Very friendly staff and didn’t have a difficulty time to find parking. I arrived a few minutes late for my appointment and they where still polite. I would recommend this place to family and friends.
Absolutely 💯 great experience. The ladies at the front desk run a tight ship.The tech I had was fantastic. Waiting room was super clean. Bathroom was super clean. Everybody was super compassionate. 👌 …
Had an appointment at 745. Was a couple minutes late but was still checked in quickly and professionally. All the staff were very pleasant. Definitely recommend.
Upon entry I did not have a warm welcome. I was meet with attitude and what felt and looked like disgust by the front desk person LaKenya because in my haste I forgot to grab a mask from my vehicle. Mask were not located near the door by up …
Lexi was fantastic. Very gentle and made me feel very comfortable. She’s definitely an asset to this company! They are so lucky to have her 😊 …
The staff was wonderful and very understanding and worked well with my child while getting his X-rays done! Would highly recommend! We were in and out quickly and did not have to schedule an appointment for just an X-ray!
From the front desk, to the tech, Molly who also did my mammogram last year as well, was absolutely fabulous!! She is a pro for sure!! And she also makes you feel so darn comfortable! I was in and out in 15 minutes!
The two ladies working were awesome. Very professional, personal and did an awesome job
Had MRI,very helpful staff who assisted me carefully to avoid pain in right arm and shoulder. Very considerate of my weakness.much appreciated their thoughtfulness and care. Anita,Tammy and ? Were efficient,answered all my questions,friendly made me feel in competent hands.
It’s all about the professional staff. Always so pleasant. Then once you get in the exam room which I have not waited more then 10 minutes the staff is fabulous. They make you feel very comfortable. I appreciate the way the staff cares
I’m giving this one star strictly for their billing. I received a bill which states I can pay online or over the phone. Online didn’t work so I called. The representative took all my information, account number, name, address, phone number …
Easy to find by GPS. Masks are still required. Quick check-in. Personable employees. Took me on time for both of my appointments. They can handle mammograms and ultrasounds at this location. Professional and clean facility. Easy pre-check in process online also.
Everyone was polite and professional. Paperwork was easy to fill out. I did not have to wait long at all. I basically was in and out. Overall, my appointment
was a very positive experience. I’d like to thank everyone who made my visit very pleasant.
Absolute professional at its finest. They were quick and courteous. I was in and out within 20 minutes. 👍 …
They are so nice and they really care about each person that walks through their doors. I highly recommend them. They don’t play around when it comes to ones health. The radiologist is on top of what’s wrong.
Terrible customer service associated with their call center and front desk receptionist at the MRI Center since they changed over from MDI. Furthermore, the radiologist reports are not substantive, lack detail and conflict with prior …
I had to leave my mother (she has dementia) in the car. The service was quick and easy and the people behind the desk kept an eye on mom for me while I got an exray
Communication with the desk staff was polite and respectful. My wait time was as long as it took me to fill out my paperwork.👍🏾 …
everyon in this office, whom I met, was polite and frielndly. the technician was very computent and helpful. the office and changing rooms were clean and well kept. I would recmmmment this office to anyone.
Needed imaging for a procedure, but I was also in pain from an accident. Tech was mindful of my pain and provided assistance as needed. Made it a much better experience than I expected.
They were backed up, so everyone was late. The staff remained friendly and efficient under tough conditions. Great job!
Had mammogram and dexoscan back to back. I was seen on time, actually early. Was in and out in 20 minutes. Staff was personable. Helped to do screening on line before hand.
Pain in my left leg was so unbearable that I had no control over slight movement. That was beyond my control. Technician Andrea said she couldn’t get good images. I would have been more satisfied with a some sort satative to help me relax.I think I should’ve been rescheduled for when pain wasn’t so bad.
Very professional Staff and very little wait time. Mamo was painless and fast. Radiologist was very pleasant! I felt cared for and comfortable.
The staff is wonderful. Anita checked me in and was so friendly and helpful. The tech was wonderful as well. She took the time to explain everything and was very attentive.
The technician stayed through her lunchtime to do both of my ct scans, I really appreciated the ladies at the front desk, explaining Why the errors were made when I call for my appt. It’s too bad they made this mistake bc it caused me drive …
From the receptionist to the mammo Technician Ms Molly. She’s so courteous and gentle :). This is my second time with DIN Dover, I’m very pleased with them. Thank you DE Imaging Network Dover!!
I had a mammogram done for the first time. The imaging lady was super nice, made me feel comfortable and would definitely recommend this place to anyone else. 😊 …
My experience today getting my mamo was very pleasant and quick. The ladies I encountered were friendly and cordial. Molly was delightful.
Staff was friendly and got MRI done in a timely manner but I can’t believe they still have a mask policy in 12/22.
The staff was very professional and courteous. I was impressed by their work ethic and speed at which they were able to process my needs.
Very friendly + professional Staff at Delaware Imaging Network of Dover. Staff treated me with respect and procedure was completed in minimal time. My PCP had test results + proper course of actions were implemented. Thank you!!
Very pleasant staff. Made an unpleasant medical necessity much more tolerable. Even though I was a little late, they accepted me and I was in and out in 15 minutes. And the mammogram wasn’t all that bad!
MDI is now Delaware Imaging Network. The same clean and maintained facility and pleasant office staff. However, the requirement of paperwork is ridiculous! The same information is asked for from the time you book your appointment to the in …
This visit was awesome! The front desk staff who registered me took the time to relate to me. You don’t see that much anymore. Everywhere you go, customer service representatives and store staff have simply gotten so rude, it’s pathetic! 😎 …
DIN employees were friendly and efficient with the checkin process. I had completed the online pretesting documentation sent the day before so all that was required was a signature. The radiologist technician that performed the testing was knowledgeable and helpful in providing guidance. Overall a good, easy and efficient visit.
Easy access to book appointment. The front desk receptionist was friendly and accommodating. Tech was also friendly and explained the process all along the way. Positive experience.
When I got to the facilities today the hole internet service as down. It was 3 ladies at the front desk. One was having a bad attitude when asking my name and last name and explained to me the situation they were going through but another …
Quick, easy check in!
Appreciate new method for mammogram where you can just take shirt off in exam …
The people running the equipment at Dover are great. Professional and competent. The overall experience since it became part of the network, not so much. They mishandled the script my Dr faxed. I had to call to find out why I hadn’t …
Excellent customer service from the minute I stepped foot in the office. Front desk staff was extremely friendly and professional! I did not have to wait long at all for the x-ray tech. She too was welcoming and professional. I highly recommend this walk-in office!
My wait was 45 minutes even though I had completed all paperwork online including insurance photos. I was made to remove all clothing even though I had no metal on any clothing. When questioned the techs told me clothing contains metal. Wonder about those scrubs? The technicians never communicated progress while in the MRI machine.
The technician was very pleasant and professional. She took her time as to not hurt me during the time she was taking the x-rays. I would highly recommend DIN for all your imagine needs.
Amazing experience. The radiologist walked me through everything, answered all of my questions, and was so gentle and polite. I was very nervous going into it and Dr. Parikh and the nurse (I can’t remember her name unfortunately) made everything so easy and as painless as possible.
My first time at this site. The staff was friendly and courteous. The office was very busy but much to my surprise I was in and out in record time! I hope I never need to have any testing done again but if the need arises I will request this network and site.
Showed up early for mammogram appointment, signed in on the clipboard, sat for over 25 minutes waiting and watched other folks sign in and get taken back for their appointments. Walked up to front desk and asked about my appointment They …
Anita and Lakendra were the most pleasant and helpful staff I encountered since in Delaware. Paper work was simple and quick. The x-ray tech Lisa was great too. Other medical establishments in DE need to take notes on how a business should be ran.I highly recommend them.
Loved my experience. Everyone was courteous and kind. The service was extremely quick. The technician made me feel comfortable and the office was very clean. I would highly recommend this office.
I had called to confirm my 2 upcoming appointments, and Anita answered the phone, she was so very pleasant, had to put me on hold for a minute or two, and was so genuinely apologetic, her overall conversation was just refreshing. I was …
I am always satisfied with the service I receive from Delaware Imaging, previously Mid Del Imaging. For me their service delivery, care, respect and professionalism has been consistent for over 10 years! That speaks volumes in this strained Healthcare client. Please keep up the good work. You are much appreciated!!
10/10! I had such a positive and pleasant experience with my first appointment at this office. The staff were exceptionally professional, helpful, friendly and prompt. In an environment where so many may feel anxious or uncomfortable, it’s …
The virtual check in did not work, I sat in my car for 20 minutes with no indication that I was not checked in as being there for my appointment. I was annoyed when I walked in however the front desk staff who talked to me completely …
This is such a professional establishment. They always see their patients in a timely manner. I can’t say enough about Anita at the front desk. She is so personable and helpful with any and all information. I would give them ten stars if I could.
Staff was very professional and yet super friendly. I truly enjoyed my appointment, because the personnel made you feel quite comfortable. A five star review!!
Had to get 2 MRI screeings unexpectedly within a few weeks. Everyone efficient and friendly. On both visits Anita was at the reception desk…she is an absolute pleasure to have welcome and help you throughout the process. She is the perfect person for that position, amazing at her job and deserves the recognition.
Both pleasant staff & a clean environment- waiting room and exam rooms, make a visit here enjoyable. If you choose to do paperwork ahead of time via internet there’s hardly any paperwork to fill out once you arrive. This process is easy and quick. Overall a great experience. Thank you Delaware Imaging Network staff! ♡
My visit was very pleasant i was in and out quickly.
The tech person (Molly) was great she made the squeezing easy to bear, there was not a long wait to called back to exam room. The visit was great.
Not that late is what I strive for but not only was I still seen, all the staff were very nice and reassuring that it was alright. I was seen quickly. My tech Tiffany was very nice and explained everything as she went through the process. Thank you
I would have to say that they do and amazing job. I was very anxious and I do not enjoy tight spaces and it makes me get extremely anxious but they definitely made me feel very comfortable and I was able to get through it so it’s a five star for me. They were great.
Professionalism was on display. I was seen very quickly including the paperwork. The facility was very clean and staff was very pleasant. I felt like I was at home and believe me I am very comfortable at home. I could give them five more stars.
Good communication via text and email in days leading up to appointment . Day of appointment arrived a few minutes early and check in was a breeze. All my online paperwork was ready to go, just needed signatures. …
Staff we extremely friendly and very knowledgeable. Had an 830a appointment for CT scan and ultra sound, they had me in and out in less than an hour. Definitely much different from when they were MDI. The staff seemed as they enjoyed what they did. I would highly recommend and I will most definitely use them again in the future.
Staff at DE Imaging was Super accommodating to my mental emotions
(PDSD). They all was very understanding. They had safety precautions for me, the patient, as well as for my husband because I can’t be in a room where the door …
Great facility. Anita signed me in and helped me complete the fast and easy paperwork. She was friendly and professional. I did not have an appointment but only had a very short wait anyway. I had cervical x-rays done by a polite and efficient technition. I highly recommend this imaging office.
The receptionist at the front desk, or courteous and prompt in assisting me. The girls were very helpful and friendly. The technician apologized for taking me back 10 minutes after my appointment was to be because they were cleaning the …