Midland Credit Management (MCM) has helped over 7 million consumers gain control of their financial obligations. See what offers we have for you. See more
My husband had a debt held by Midland.. he passed away in 2015. I called to find out details and they would not discuss with me, even though i was executor, other than to tell me it was settled.. now 2.5 years later they still have a lien …
I’ve been paying on my midland account for over 3 years never missed a payment was never late but they have decided now would be a good time to report my account as delinquent and every week for the last month have reported negatively after …
I called in to pay off my balance and the agent was quickly able to restructure the payments so I could make them all at once and settle the account. 🙂 Very fast and knowledgeable
I have contacted this company and should not be surprised. Their web site states they will work with the client to create a workable payment plan for various income levels. NOT. I made multiple counter offers to their office to no avail. …
trying to register my acct on the site and had some issues. Linda L. was kind, helpful, and attentive. She helped me get my issue resolved. Kudos to her for staying patient with me throughout the setup process!
Would not provide a Merchant ID#, Would not allow me to speak to a Supervisor or Manager. It is awful the young lady is not given the tools she needs, this was a simple question and answer scenario. POOR LEADERSHIP, YOU DO NOT CARE ABOUT …
Payments were made to fit my budget. Hassel free. Didn’t have to worry about my payment being late. Could modify if I had too. Experience was outstanding. Thanks!!
Midland account managers were kind and easy to work with. They were professional the entire time, I was worried I was about the deal with a rude robotic person due to their bad reviews but I was surprised at how pleasant it all was to deal …
Michael was very helpful and allowed me to set up a payment arrangement within my means. Paying off debt is never fun, but Midland makes it manageable and their online portal makes it easy to set something up. I highly prefer Midland to some of the other debt collection agencies I have worked with.
I spoke with Corey Christopoulos on 12/29 about a complex payment issue via chat and found Corey to be helpful, professional, honest, sympathetic, articulate, and to help us reach a mutual goal of clearing my debt while satisfying me that …
Jermaine was very helpful through online chat in getting me a payment plan set up while also accommodating what worked best for me! He was very friendly and quick!
Have been trying to get in touch with the same department for 10 days nothing but a run around they have a Leon on
My title that was paid 6 years ago, I’m calling every federal agency there is to …
Account management was quick, courteous and helpful. Issue resolved via online chat in a matter of minutes. They will work with you if you work with them. Debt collection is never fun, but Midland makes it as painless as possible for all parties.
I am writing this review because I am extremely disappointed and frustrated with this company for the reason that I have had a debt with them and I made multiple contact with them over the phone providing my phone number email and address …
Keep getting the amount in Spanish through the mail. Never knows my husband name with the account # or bday, SS. I suggest you call the people you owe and tell the truth about what happened and start and finish with them. Look at the low reviews and see the complaints
If your account gets to the courts and you set up a payment plan, Midland will violate the terms of that agreement, even if you have paid down the account and paid on time, every month for the last 3 years. …
I have been very pleased by my Rep. today and by the outstanding job as well.
I have had a chance to repay a debt I bankrupted off, and chose to pay them what was owed. …
Their willingness to be able to make a deal to have your account paid off is nice, but the 10+ calls a day after I’ve already told them what was going on was very annoying. Thankfully I was able to finally get my debt paid off.
Great chat service ! Able to resolve & start an “excellent” repayment plan. Chat agent was very courteous & responsive to the needs on meeting our terms to solve this account. Excellent service all around !
Midland Funding LLC tagged my credit report $18 bucks after making final payment with their attorney Mary Jane M. Elliott P.C. In Michigan File # C1607204 Check your credit reports after paying these people off. I don’t know if this is a …
I had a good experience with them. It was easy peasy to go online and pay and I didn’t even have to talk to anyone. Sweet. I owed the money so I didn’t have any weird stuff like some other people have going on I guess.
I worked with Kyle Gerald and he was courteous and quick to respond. Clearly, debt collection is not a pleasant experience but I’m appreciative of him being understanding and being willing to work with me.
Your company is predatory to the consumer. Pay off a debt and then you refuse to send into the Credit Bureaus that the debt has been cleared. My account was settled and paid off in Sept of 2020 and all I get is, “we do not have to report …
These people have called from 25+ different phone numbers looking for someone who had my number 5 years ago. Not sure what they cannot comprehend. Already filed charges for harassment.
My bill went from 869.00 to 2,200 ?? I told them send me itemize purchases.. have it on my credit report as a 1,700 dollar loan when it is a credit card if they give me an agreement amount they going to send me. a 1099 c and say this was …
Midland is a greedy company trying to destroy peoples lives going after seniors and refusing to offer affordable payment options instead filing suit hoping to get full judgement on amounts they pad pennies om dollar for
This is the best collection company to work with. They really do care and try to help you get your debt paid. They will work with you and give you the payment plan that you can pay. Other companies are just trying to get it paid and get it out.
I would rate them lower if possible. I called free receiving a call “from Marion County Clerk Department” but with a toll free call back, upon calling I asked what company I was calling and was told Midland funding, I questioned why they …
A legacy credit one credit card account assigned to midland for collections. CC company renewed annual fee and incurred monthly late fees. I want to clear from my credit but when spoke to Midland I got the nastiest person I have ever dealt …
I worked with Corey on my account. He was understanding and knew exactly what I wanted. Overall every time I speak with anybody from Midland they are nice and courteous.
Midland Funding bought my debt from Credit One. I satisfied my Credit One debt by paying Midland Funding 499.61 on March 26 2018!!!!’ I am a member of Experian credit and it still shows up as derogatory and has affected my credit …
I was able to resolve my account without making a phone call and being put on hold, and without having to mail something. My customer service representative was very helpful and professional, and I would definitely recommend Midland Credit Management when it comes to resolving an account. Thank you!
I called he said Karen I said first of all you say your name and your company’s name that’s not how you answer the phone do not use credit one bank I’m being sent to court for a old cc and didn’t have the debt they claim I owe watch out they sue and will have your wages garnished and this im dealing with from 2017 smh
This company does not follow the collection laws of the United States. With all of their accounts sent overseas, they still need to follow laws. I have the same name as my mother, so from time to time they mix our credit info. This company …
The associate who helped me was fine. I just was not able to resolve the issue I had, even after her helping me. I was trying to pay off a balance and the system would not process my payment. Even after getting help from an associate, I was still unable to process a payment. I would really just like to get this debt taken care of.
I utilized the chat feature on the website — I was speaking to a live agent who understood the situation well and was able to help me free from any inconveniences.
Midland Credit will really work with you to help fix your credit. Especially if they see how you have seriously worked to get a situation resolved. I can’t refer a better company to work with for building your financial future back at this time.
I HAVE A HARD TIME UNDERSTANDING WHY THERE IS ALWAYS A INDIAN MAN ANSWERING THE PHONE AND YOU CANNOT EVEN UNDERSTAND HIM! also they refuse to remove an account that was under my bankrupcy? i explained this to him and he started getting mad …
Wouldn’t recommend using this company to pay off any debt or debtors. Company will offer to report to Credit bureaus as you pay your debt down. So that it will look good on your credit report. They will send an email after receiving your …
Ok, I just got done chatting with Corey Christopoulos, he answered promptly but so quick to end the chat and gave me link to do survey….I was like what?!? I wasn’t finished with my question lol. Anyways, their phone customer services …
Someone from Midland Credit calls me everyday at 10:30AM. I’ve repeatedly told them they have the wrong number and that I am not the person they are trying to reach. I have asked them to remove me from their call list and I am still getting …
This company has the worst customer service! I paid my debt in full and they continue to garnish my wages after telling me they would process the payment BEFORE the garnishment was processed. When called in to find out why they were …
Honestly,
I have to wait for them to contact me. I am skeptical about it. They ask for my ss# & birthday at least 4 times. They gave me different numbers to called & …
So I am trying to fix my credit paying this collection on July 2021, they said they do reports every month, today’s date is November 9 2021, and I still see this collection on my Experian. I called them and they said they delete collections …
Linda was very helpful, the best service I have received from a messaging portion to customer service. Discover has the worst messaging service and agents take forever to reply or not reply back at all like in my situation but Midland experience was top notch. I was able to pay my debt and she answered all my questions. Thank you!
I am very happy and appreciative of Adam Vinton for helping me and giving me a very reasonable settlement offer so I could settle my accounts. During this difficult year every bit of help is so appreciated! The Chat option was so easy to use. Thank You Again Adam!
My experience this morning with Annie Reed was wonderful! She took care of my account and assisted me with my payments!! She was very friendly and I appreciate her for that!
This is the worst company I’ve ever worked with in my life! I was told that if I paid my debt they would delete it from my credit report. However as soon as they collected the money they quickly recanted that and said that they will keep it …
This company is trash they called me multiple times a day and when i agreed to pay they made it almost impossible. I hope you guys go out of buisness soon the world would be a better place.
Very good company to work with for paying off debt. They have worked with me for years to pay down my debt as little as $5 a month which is helpful when you don’t have a lot of money and living check to check. Even at paying $5 a month I …
I had numerous issues with the website itself not loading payment option pages through Google Chrome, and even after switching to Microsoft Edge, it errored out during payment processing until I switched to entering my bank information. …
This company has unethical practices. After having multiple conversations about credit card with them making arrangements with them court date arrives . We go to court date and this company changed date did not notify us of this change. …
They made me a fair deal and were honestly very easy to work with either to pay off immediately or to pay off over time without even thinking about it. I know cause they have had two of my accounts from my younger days. Customer service in the online chat was fantastic!
I needed to Chat with an associate to get my account numbers, and authorize on line use. Adam was very quick, efficient and helpful with the information that I needed. There was no long wait times between my questions and his answers. I was very happy with his service.
I did a chat in to set up a payment Plan on my account . Linda help me get a affordable plan set up and ready to go . It was very simple easy and to the point to get this set up . Im very impressed how easy this was.
I wanted to make arrangements to pay my account off. I was able to easily make the necessary arrangements to pay off the account as I requested. Thanks Jermaine and Melvin (I believe that’s his name, the first agent I communicated with) for making such a smooth transaction for me.
Both representatives were very kind, helpful, professional and understanding. Even though one of my collections did not qualify for a discount, they worked on a settlement for the original credit amount. After the call, one of the representatives thanked me for being kind.. it’s priceless
Every time I contact this company, I can barely understand the same man who answers every time and says a different name. When I ask for an American rep, I am always placed on extended holds and told none are available. I was told this two …
Customer service is whack! They wanted to know why I didn’t pay the bill and wanted to know what my personal goals were. I called to pay the bill and Tom Bidal kept asking more personal questions about my life. This place is a joke! I paid the bill off and it better be off my credit in 30 days or we will have a problem.
I didn’t not leave 5 start review but upon checking my reviews it shows I left 5 stars. I had communicated with them in the past about the ridiculous amount of mail they sent to my address and my family addresses
Linda was very helpful and thorough with the information and the process she definitely deserves a raise! :-). this has been way over due and I needed to get this finally paid off and she helped me through it 🙂 thank you again it feels good to finally take care of this
Paid $500 to settle an account and was told would come off my credit report in 7 days. Had to get the BBB involved to help it get removed from my credit because they claimed I still owed $700 to pay lawyer fees. This company is a piece of work.
This is absolutely the worse company to deal with.! Every time I call I’m called another persons name. They won’t fix any situation that arises. The company was paid off in full and they will not send any documents stating that the payment …
The actual customer service was great the finding out I had a debt was not and the constant harassing via phone and email and threatening letter was not. This review is only for the online chat agent Lisa L that assisted me they were fast …
I contacted the team to make an additional payment on my already existing payment plan. My payment plan was renegotiated and customized with terms that fit my budget. The assistant who helped me was knowledgeable and was able to accomplish the task I requested.
Very unprofessional. They called my phone at 8:30 and just said my first name not even disclosing where they were calling from. I told them more than one person exists with that name and for sure they weren’t calling about me, but about my …
They really need to to stop calling me.two years ago credit one sent me a credit card by accident I didn’t have a checking account to attach for them they became rude I told them to delete it I didn’t ask for it after they told me of there …
If I could give 0 stars I would. This company is so unprofessional. I called to make a payment. They then give me 3 different numbers to call because my account has been moved and im not allowed to make a payment. …
First of all, the mailings that I received from them were in Spanish. Then I went and called the number yesterday to finally pay the debt and all I got was someone speaking Spanish. Hung up, tried to find another number with no luck so I …
Very professional support team. The individual that assisted me via their chat platform helped me fully solve my issue and more. It was much more convenient than handling it over the phone.
This collection agency is awful! I sent proof of law that they can not make me pay due to hardship being on SSI and permanently disabled. All they said was sorry you are having a hard time but we still need you to pay and tried to put me on …
agent was helpful as she said she could be. Unfortunetly we could not come to an aggeement and settle my debt claiming her manager would not except my offer. which was only 200 less then their offer and i would make 1 payment instead of 3. …
I was being sued before I even knew I owed these people money.. Then they went on to garnish my wages without me even knowing I had a court date. I then paid the loan off in full, and now they have turned me over to collections AGAIN for …
The most unprofessional company known to man kind. They call my phone every single day and just scream out my name like I’m friends with them. I don’t know you, secondly that’s not how you call someone’s phone especially from a business. …
Will try and hit your credit for a debt that has already been applied to your credit. Currently reporting to IRS and not only that they will send you harassing and threatening letters in the mail.
The customer service guy was very rude and judgemental. I was very upset during the phone call. He was talking over me and not hearing what I had to say. Plus, he never answered my question. In my opinion, this company needs to be shut down.
Obviously the ratings for this site is paid for. Had to deal with CFPB to limit their contact before and now recently they are going wild with my phone number once again. I’ve dealt with MCM directly to make them stop contacting me and they …
Though the person Adam I dealt with did his job well and I have no issues with his performance. I am disappointed in the fact I received a mailed in offer of 1 time payment of 40% off but as I’m not home often I missed the offer end date. I …
Isaac Moore was very professional and very helpful. He fixed my problem quicky and i am very pleased. It was a pleasure working with him. Great job Isaac
Adam was knowledgeable and friendly. I wasn’t able to get the discount I wanted to pay off the account, but we came to a satisfactory agreement so I am happy with it.
I just got off the phone from rescheduling one payment and call was over 20 min long. Every time I call this place just to make one time payment calls are extremely long and as reading the script of when payment is made the representative …
If I could give them 0 stars I would, horrible customer service. I have been trying to pay off my small debt with them and they are very hard to work with, they just recently added 200$ to my bill for one defaulted payment on a $600 …
Bryan was excellent you need to provide him with some better tools to settle accounts. When you tie your employees hands it for him to do his job effectively and efficiently.
I was told they would delete the collections off my credit report once account was paid. That did not happen now I have been on the phone for an hour being told their policy is to tell people to kick rocks. Whole place is full of liars & cheats.
In March 2018, I paid 75% of my balance. The representative, Jamila Williams, assured me that the remaining 25% of the balance would be written off. However, I checked it again in February 2021, and that remaining 25% is still there. I …
Once again, I had the most wonderful experience with MCM. Rose was awesome and she provided me with stellar customer service even when I was having all sorts of technical issues. She was patient and so helpful and I’m grateful.
Worst Customer service in United States, if they are in the United States. This company sent an offer for collection and I paid that amount in full, it still reflected a balance that differed from settlement offer. I called the rep and …
Everytime I call I have to be transferred and everytime I’m transferred they come back on the line to tell me the department is not available and I would have to call back. 4 days I have tried calling back already, 4! Horrible customer …
Cancel all your debt by going directly to the credit bureau and dispute the debt! Midland is a scam operation that uses call center from India. Do Not talk to there call center, ask for a rep in America!
They gave me 45% discount and said my account is eligible for removal but I didn’t believe them so didn’t pay, after few weeks I changed my mind and decided to pay so I bought two prepaid Visa card then called and made the payment. …
Bryan A. handled my concert with passion and patience. He assisted me very well and made sure that may concern is understood and gave me good offers towards my account. Thanks for your help.
My credit card went to collections and luckily it was with this company MIDLAND CREDIT, I was able to go to their website, chat with RR who was very helpful at setting me up with a easy monthly payments. Now I am on the right track to great credit scores. Thank you for being so understanding.
I was sued for a debt that resulted in a lien being placed on my banking account. I paid off the original debt, along with THEIR LEGAL FEES, 4 months ago and the lien still has not been taken off of my account. Every time I contact the …
Wished I could say it was a pleasure but they weren’t pushy and explained things to me. It’s a debt I owe and unfortunately Covid has wreaked havoc upon a lot of us. So all we can do is pick ourselves up, dust ourselves off and start over
This company claims to care about people, but they only care about money. Their customer service was horrible. They completely ignored all of my concerns and did not even attempt to assist me, even after I paid my account off in full. I sincerely hope I never have to deal with anyone at this company again.
Had debt that showed up from many years ago for a very old creditor. They were very easy to work with to get it resolved immediately.
If you are contacted by them, then talk to them as they will definitely work …
Maggie Roberts isnt equipped for this job. Her attitude towards me was very and mean very nasty. She wasn’t helpful at all. The lady i talked to on March11th was very helpful. Everything that I asked her today she told me the opposite of what the lady told me on the 11th of March.
The chat agent they have working with them was very helpful and knowledgeable and understanding of my situation I was able to get my questions answered. I’m glad they have good agents on their team.
I owed a debt. That’s my fault and I accepted responsibility to pay it. Midland Credit Management made it simple and fast to take care of my obligations. The assistance I received online was professional and courteous and I wish all business transactions went this smooth
They were willing to settle the amount for me and promised they would report to the credit companies I paid. They understood I’m trying to pay off debts and raise my credit and wanted to work with me. When I needed to login online to pay …
Company worked with me when i had to make changes to an existing account.
I did it all on chat and the representative was very understanding. He accommodated my needs quickly.
I loved being able to chat and get my issue resolves as I’m not always able to talk on the phone. I would like the option to be able to make additional payments as I can instead of having to change my plan.
Horrible service, never heard of this company till their lawyers got involved. They went as far as sending letters to my landlord looking for my address and personal information. They said they sent me information in the mail. Yet their …
The conversation was very helpful. I felt less stressed and the situation was less scary! Thank you Linda L. and Rachel F for all of your professional kind customer service!
This company is the worse you could ever possibly think, I paid off my account and they haven’t send me anything at all. I called them over and over and their crack heads customer support is a waste of time, not only they keep transfer you …
If you all don’t stop calling me on Sundays, I will file a BBB complaint. I don’t have any extra money right now. Stop ********* calling me on Sundays!!!!
This company needs to be taken out of business. They purchase your debt from the original creditor for pennies on the dollar and then come after you. The original creditor writes your debt off and collects the insurance never missing a …
I paid what I owed. For some reason they are extremely quick to take your money but if you want it off your credit report it will take months if not an entire year, and they blame it on the state you live in. I’ve been waiting for almost 2 …
Know scammer! Won’t send you any information until over a year later and expect you to pay over 5 times the original amount!! Terrible customer service! This company will knowingly scam you and only cares about getting the money! They Do …
Oddly enough they do not make you feel bad for falling behind and having to deal with debt collectors. They are accommodating and very polite and professional
I chatted with Mark Forbes he answered all my questions quick and was friendly. He let me know what I needed to do to set up my payment plan on what I could afford and set it up were it drafts automatically which I like. Thank again it was quick and easy no problems
This company is so WONDERFUL, UNDERSTANDING and very accommodating to fit your financial situation! Beginning my pathway to repayment was actually a pleasant experience, the representative was so very attentive to my concerns and conveyed a …
Spent multiple time trying to negotiate my debt to a reasonable amount. Nothing was ever done, spoke with supervisor/director for more than an hour and all they do is sugar coat everything. I know this company bought dollars for pennies and still had the audacity to act like they are helping me with this situation.
Working to pay off an old debt. I love that we can pay monthly but I don’t like that we can’t add extra payments or modify as needed to pay the debt off… good debt collection company to work with you but I wish the online version was the …
Midland Credit Management is a complete joke. They filed a lawsuit against me for credit card debt and on the affidavit on the lawsuit where they affirm everything was true under penalty of perjury, they had an account number that did not …
I would say that overall they are quite fair about wanting to help you clear your delinquencies. I was skeptical but in the end, I was able to negotiate a fair deal and pay them off. The representatives must deal with angry customers all …
never ever pay anything without first consulting a lawyer.
This place is a scam they keep calling me even though I’ve never been in their care for anything. …
This company does not care that you did not receive their letters, or that they set them to the wrong address. They just want their money. They don’t care that things happen that aren’t your fault and out of your control. They just become …
Great awesome company to do business with. Thank you for being so flexible, patient and understanding. Great debt collection agency. Staff is great. 🙂 …
One of the worst debt collectors I have ever had the displeasure of dealing with. I like to troll them by sending them drawings of phalluses and telling Tim Bolin to S my D! They are scum for trying to collect on a seven year old junk debt. Statute of limitations is five years!!!! FMCM!!
Great communication very direct and made the matters more understandable he was on point and broke down what I didn’t know also reminded me of some payments that got skipped without me bringing it up I give this a five star he deserves a raise
I explained I’m having a hard time paying this amount. There was no response to that, just pay the 100.00 per month. I tried to explain my pension is gone so I’m having a hard time..still having to pay that amount.
I wanted to get my collection resolved but had a budgeted amount to work within. My representative, Kyle, was able to offer me a solution that worked for me. I was very impressed.
They are NON STOP putting “consumer disputes account” on my credit report and they are reporting an old collection account from 2016 as late 120+ days. As a collection agency they cannot do this but they do. Each time the credit report …
They never answer when I call them they don’t leave messages. They are talking in the background. Why some people want to pay or find out what the heck they are doing! …
Didn’t see a payment due to be processed from my bank account on my mobile app, texted MCM live chat follow promps and issues were handled professionally and courteous,in a timely manner.vrty satisfied.
Been having trouble paying off my debt, but MCM’s Bryan helped me set a specialized plan that works with my budget to finally pay it off. Flexible and very understanding!
The first two times I tried to get through, there was no one available to talk with me and I was told to call back later. However, the third time was great and the representative was very helpful.
After dealing with a hack towards my account, a Midland agent representative was able to help me with the issue I had and provided great customer service in doing so!
Love being able to do online chat, really helps to curb the anxiety of talking on the phone and not knowing what to say.. they’re always friendly, too. And being able to do biweekly payments is great.
Kat Matthews helped me out today. Very respectful quick and helpful. Midland credit will work with you through your hard times just call them or chat with someone.
I had the most understanding, Patient, kind , helpful worker your company have. Mr. David Buznick was so helpful, he listened, he understood my feeling. He was the best and I give him more that 5 stars, he deserves more. 💯💯💯💯💯💯💯💯💯💯💯💯💯🌟🌟🌟🌟🌟🌟🌟🌟🌟, and then some. Thank you again sir, for helping me to resolve this bill. …
I love how easy it was to setup a payment plan, but unfortunately mine did not save on their website. Even though I got to the confirmation page after setting up my payment plan. Later that night, I logged back into my account to see when …
My experienced today with the MCM matter was great. He did his understanding under consideration of what I need to be resolve and corrected. I appreciate him and hope everyone that get his help will be appreciated like I did.
I noticed my daughter was in a little trouble with her account and decided to help. The representative ANNIE Reid( I believe that was her last name) could have told me I had to call In for my daughter to authorize me to speak on her …
These people harass you 24hrs a day. I paid my account in full, and still was receiving calls telling me I owed them 50.00. harassing me to no end until I finally called the BBB and then all of sudden my account was paid in full. There are a joke. I don’t know how they have the star rating they have
I called to resolve some old issues from my first (young and stupid) marriage. Aside from the obnoxious automated answering line (which is why 4 stars instead of 5), everything was great. The gentleman I got, Joe P, was an absolute legend. …
I could not have been more pleased with how my situation was handled today. The agent I worked with was very understanding and helped me more than needed.
The representative i chatted with was not very clear in answering my questions i had to ask the same question a few times. Also I feel that the chat was cold and not warm, and also the responses were slow and dry.
They were very quick and super understanding of my situation and were more then accommodating to ensure I would be able to deal with my financial hardship before resuming payments.
Christina Hughes was professional timely in her actions and compassionate to my situation. She provided clear responses enabling me to set up a payment plan to resolve my debt. Thank you for employing such a person.
Not a great experience. They hardly update the credit bureaus about payments so your balance always shows higher than it is. They never have the answer to any account questions. Upon final payoff the account still shows the last balance …
I called to pay a collection! Keep in mind I called them. This Morgan or Megan answers and would tell me if I had the right number but yet wanted my info hmmm. Why can’t you tell me if I called a collections or not and why would I give her …
For a company that deals with legalities, there’s very little written communication (in fact, I dont think I’ve ever received a personal email) which is unsettling, considering the lawsuit MCM had for lying about debts and scamming people …
So, they are suing me and actually opened up a case at my local courthouse. I lost my job when the pandemic started, and even through I signed up for that protection, like if you become unemployed, they wouldn’t honor it. Then, after I …
It’s debt! So the whole thing is annoying but the “person” was nice and unfortunately persistent. We did get the payments down to something I can hopefully manage! $40 barely goes a long way toward food and bills and $25 was to low, but …
Life is hard enough without a pandemic. I’ve had to work with creditors who would question why I had 3 cellphone bills and tell me that if I wouldn’t spend so much on groceries or get my hair cut then I could pay my bills. That’s right, …
They Called a number ( not mine ) and left a voicemail with my personal information and threatening to serve papers. (That’s got to be illegal!)
And I’ve never received any mail from these people! …
Ms. Sharon was very understanding and outstanding!!!!! She helped me resolve my account in a very professional manner, More than i can say for all the other times I’ve called and had to deal with others who weren’t helpful. To Mrs. Sharon …
Very polite, and very helpful with my debt!
really understanding and great live chat service
Brian was very helpful with all the questions I had. He did a really good job and stayed right there with me.
My husband had a debt held by Midland.. he passed away in 2015. I called to find out details and they would not discuss with me, even though i was executor, other than to tell me it was settled.. now 2.5 years later they still have a lien …
helped update payment info system was being buggy lol
Linda was extremely helpful and understanding..
I’ve been paying on my midland account for over 3 years never missed a payment was never late but they have decided now would be a good time to report my account as delinquent and every week for the last month have reported negatively after …
I called in to pay off my balance and the agent was quickly able to restructure the payments so I could make them all at once and settle the account. 🙂 Very fast and knowledgeable
I have contacted this company and should not be surprised. Their web site states they will work with the client to create a workable payment plan for various income levels. NOT. I made multiple counter offers to their office to no avail. …
Linda was super helpful and explained everything.
trying to register my acct on the site and had some issues. Linda L. was kind, helpful, and attentive. She helped me get my issue resolved. Kudos to her for staying patient with me throughout the setup process!
Would not provide a Merchant ID#, Would not allow me to speak to a Supervisor or Manager. It is awful the young lady is not given the tools she needs, this was a simple question and answer scenario. POOR LEADERSHIP, YOU DO NOT CARE ABOUT …
Great customer service & was able to help with all that I needed.
Payments were made to fit my budget. Hassel free. Didn’t have to worry about my payment being late. Could modify if I had too. Experience was outstanding. Thanks!!
Asked a few questions to make sure the account was correct and answered all my questions and concerns right away.
rudest people I have ever dealt with, so stressful and rude with no help just yelling and rude.
Midland account managers were kind and easy to work with. They were professional the entire time, I was worried I was about the deal with a rude robotic person due to their bad reviews but I was surprised at how pleasant it all was to deal …
Michael was very helpful and allowed me to set up a payment arrangement within my means. Paying off debt is never fun, but Midland makes it manageable and their online portal makes it easy to set something up. I highly prefer Midland to some of the other debt collection agencies I have worked with.
They have been professional and helpful whenever I’ve needed help or arrangements made.
I spoke with Corey Christopoulos on 12/29 about a complex payment issue via chat and found Corey to be helpful, professional, honest, sympathetic, articulate, and to help us reach a mutual goal of clearing my debt while satisfying me that …
Jermaine was very helpful through online chat in getting me a payment plan set up while also accommodating what worked best for me! He was very friendly and quick!
Very quick to respond and help me with my issue, thank you
Have been trying to get in touch with the same department for 10 days nothing but a run around they have a Leon on
My title that was paid 6 years ago, I’m calling every federal agency there is to …
Account management was quick, courteous and helpful. Issue resolved via online chat in a matter of minutes. They will work with you if you work with them. Debt collection is never fun, but Midland makes it as painless as possible for all parties.
I am writing this review because I am extremely disappointed and frustrated with this company for the reason that I have had a debt with them and I made multiple contact with them over the phone providing my phone number email and address …
Keep getting the amount in Spanish through the mail. Never knows my husband name with the account # or bday, SS. I suggest you call the people you owe and tell the truth about what happened and start and finish with them. Look at the low reviews and see the complaints
The representative was able to help me with my payment set-up. She was patient and super helpful for something that could have been very stressful!
If your account gets to the courts and you set up a payment plan, Midland will violate the terms of that agreement, even if you have paid down the account and paid on time, every month for the last 3 years. …
I have been very pleased by my Rep. today and by the outstanding job as well.
I have had a chance to repay a debt I bankrupted off, and chose to pay them what was owed. …
Their willingness to be able to make a deal to have your account paid off is nice, but the 10+ calls a day after I’ve already told them what was going on was very annoying. Thankfully I was able to finally get my debt paid off.
Great chat service ! Able to resolve & start an “excellent” repayment plan. Chat agent was very courteous & responsive to the needs on meeting our terms to solve this account. Excellent service all around !
Midland Funding LLC tagged my credit report $18 bucks after making final payment with their attorney Mary Jane M. Elliott P.C. In Michigan File # C1607204 Check your credit reports after paying these people off. I don’t know if this is a …
Connor did great help. Very fast response. Didn’t have to wait forever for someone to assist unlike most places.
I had a good experience with them. It was easy peasy to go online and pay and I didn’t even have to talk to anyone. Sweet. I owed the money so I didn’t have any weird stuff like some other people have going on I guess.
I worked with Kyle Gerald and he was courteous and quick to respond. Clearly, debt collection is not a pleasant experience but I’m appreciative of him being understanding and being willing to work with me.
Your company is predatory to the consumer. Pay off a debt and then you refuse to send into the Credit Bureaus that the debt has been cleared. My account was settled and paid off in Sept of 2020 and all I get is, “we do not have to report …
These people have called from 25+ different phone numbers looking for someone who had my number 5 years ago. Not sure what they cannot comprehend. Already filed charges for harassment.
I had a great experience using the chat feature with Rose today. She was very helpful!
They are a great service that will help you the best way they can and actually listen to you. There are many options to help you settle your account.
My bill went from 869.00 to 2,200 ?? I told them send me itemize purchases.. have it on my credit report as a 1,700 dollar loan when it is a credit card if they give me an agreement amount they going to send me. a 1099 c and say this was …
Midland is a greedy company trying to destroy peoples lives going after seniors and refusing to offer affordable payment options instead filing suit hoping to get full judgement on amounts they pad pennies om dollar for
This is the best collection company to work with. They really do care and try to help you get your debt paid. They will work with you and give you the payment plan that you can pay. Other companies are just trying to get it paid and get it out.
My questions were answered quickly and clearly by Rose. Thank you.
I would rate them lower if possible. I called free receiving a call “from Marion County Clerk Department” but with a toll free call back, upon calling I asked what company I was calling and was told Midland funding, I questioned why they …
Responsive, flexible, and communicative. Great customer service. Markedly better than many other companies in the same industry.
Everything went smooth I just wish that these payments would be sent to the credit Bureaus so it can show payment history ect..
A legacy credit one credit card account assigned to midland for collections. CC company renewed annual fee and incurred monthly late fees. I want to clear from my credit but when spoke to Midland I got the nastiest person I have ever dealt …
I worked with Corey on my account. He was understanding and knew exactly what I wanted. Overall every time I speak with anybody from Midland they are nice and courteous.
Midland Funding bought my debt from Credit One. I satisfied my Credit One debt by paying Midland Funding 499.61 on March 26 2018!!!!’ I am a member of Experian credit and it still shows up as derogatory and has affected my credit …
I was able to resolve my account without making a phone call and being put on hold, and without having to mail something. My customer service representative was very helpful and professional, and I would definitely recommend Midland Credit Management when it comes to resolving an account. Thank you!
I called he said Karen I said first of all you say your name and your company’s name that’s not how you answer the phone do not use credit one bank I’m being sent to court for a old cc and didn’t have the debt they claim I owe watch out they sue and will have your wages garnished and this im dealing with from 2017 smh
This company does not follow the collection laws of the United States. With all of their accounts sent overseas, they still need to follow laws. I have the same name as my mother, so from time to time they mix our credit info. This company …
My problem was handled perfectly by Mark in a timely manner
Very helpful and quick to answer any and all questions.
The associate who helped me was fine. I just was not able to resolve the issue I had, even after her helping me. I was trying to pay off a balance and the system would not process my payment. Even after getting help from an associate, I was still unable to process a payment. I would really just like to get this debt taken care of.
I utilized the chat feature on the website — I was speaking to a live agent who understood the situation well and was able to help me free from any inconveniences.
Midland Credit will really work with you to help fix your credit. Especially if they see how you have seriously worked to get a situation resolved. I can’t refer a better company to work with for building your financial future back at this time.
I HAVE A HARD TIME UNDERSTANDING WHY THERE IS ALWAYS A INDIAN MAN ANSWERING THE PHONE AND YOU CANNOT EVEN UNDERSTAND HIM! also they refuse to remove an account that was under my bankrupcy? i explained this to him and he started getting mad …
Extremely understanding and patient. Their account managers will work with you. Don’t avoid them, take the call.
Wouldn’t recommend using this company to pay off any debt or debtors. Company will offer to report to Credit bureaus as you pay your debt down. So that it will look good on your credit report. They will send an email after receiving your …
I am glad that they gave me an affordable payment plan. Thank you.
Very easy to chat with. Lots of payment options.
Ok, I just got done chatting with Corey Christopoulos, he answered promptly but so quick to end the chat and gave me link to do survey….I was like what?!? I wasn’t finished with my question lol. Anyways, their phone customer services …
Someone from Midland Credit calls me everyday at 10:30AM. I’ve repeatedly told them they have the wrong number and that I am not the person they are trying to reach. I have asked them to remove me from their call list and I am still getting …
This company has the worst customer service! I paid my debt in full and they continue to garnish my wages after telling me they would process the payment BEFORE the garnishment was processed. When called in to find out why they were …
Always willing to help me get my payments where I need them to be. Very understanding and helpful.
Honestly,
I have to wait for them to contact me. I am skeptical about it. They ask for my ss# & birthday at least 4 times. They gave me different numbers to called & …
Answered all my questions and even found an offer I didn’t know about with a note of when it’ll be paid
So I am trying to fix my credit paying this collection on July 2021, they said they do reports every month, today’s date is November 9 2021, and I still see this collection on my Experian. I called them and they said they delete collections …
Linda was very helpful, the best service I have received from a messaging portion to customer service. Discover has the worst messaging service and agents take forever to reply or not reply back at all like in my situation but Midland experience was top notch. I was able to pay my debt and she answered all my questions. Thank you!
Understood and helped me reach my credit score
I am very happy and appreciative of Adam Vinton for helping me and giving me a very reasonable settlement offer so I could settle my accounts. During this difficult year every bit of help is so appreciated! The Chat option was so easy to use. Thank You Again Adam!
My experience this morning with Annie Reed was wonderful! She took care of my account and assisted me with my payments!! She was very friendly and I appreciate her for that!
I finally got my confusion solved. I’m afraid I confused myself.The chat was extremely helpful.
This is the worst company I’ve ever worked with in my life! I was told that if I paid my debt they would delete it from my credit report. However as soon as they collected the money they quickly recanted that and said that they will keep it …
had patients and helped me until I resolved my problem thank you so much
This company is trash they called me multiple times a day and when i agreed to pay they made it almost impossible. I hope you guys go out of buisness soon the world would be a better place.
Very good company to work with for paying off debt. They have worked with me for years to pay down my debt as little as $5 a month which is helpful when you don’t have a lot of money and living check to check. Even at paying $5 a month I …
I had numerous issues with the website itself not loading payment option pages through Google Chrome, and even after switching to Microsoft Edge, it errored out during payment processing until I switched to entering my bank information. …
This company has unethical practices. After having multiple conversations about credit card with them making arrangements with them court date arrives . We go to court date and this company changed date did not notify us of this change. …
They made me a fair deal and were honestly very easy to work with either to pay off immediately or to pay off over time without even thinking about it. I know cause they have had two of my accounts from my younger days. Customer service in the online chat was fantastic!
I needed to Chat with an associate to get my account numbers, and authorize on line use. Adam was very quick, efficient and helpful with the information that I needed. There was no long wait times between my questions and his answers. I was very happy with his service.
I did a chat in to set up a payment Plan on my account . Linda help me get a affordable plan set up and ready to go . It was very simple easy and to the point to get this set up . Im very impressed how easy this was.
kyle was awesome. i really think this is a great tool for people to pay debt. best debt collector i have dealt with.
I wanted to make arrangements to pay my account off. I was able to easily make the necessary arrangements to pay off the account as I requested. Thanks Jermaine and Melvin (I believe that’s his name, the first agent I communicated with) for making such a smooth transaction for me.
Great job in helping me resolve my payment in chat. Thank you! 😊 …
Great customer service! Problem resolved!
Midland ‘s chat service took all of a few seconds to reply to my request, and the situation was handled quickly and efficiently.
Both representatives were very kind, helpful, professional and understanding. Even though one of my collections did not qualify for a discount, they worked on a settlement for the original credit amount. After the call, one of the representatives thanked me for being kind.. it’s priceless
Every time I contact this company, I can barely understand the same man who answers every time and says a different name. When I ask for an American rep, I am always placed on extended holds and told none are available. I was told this two …
Customer service is whack! They wanted to know why I didn’t pay the bill and wanted to know what my personal goals were. I called to pay the bill and Tom Bidal kept asking more personal questions about my life. This place is a joke! I paid the bill off and it better be off my credit in 30 days or we will have a problem.
Been calling for 4 days straight and they either hang up on you or they do not answer
I didn’t not leave 5 start review but upon checking my reviews it shows I left 5 stars. I had communicated with them in the past about the ridiculous amount of mail they sent to my address and my family addresses
Grace did an amazing job helping me get my account paid off. She was efficient and very friendly. So happy to have her help today!
Linda was very helpful and thorough with the information and the process she definitely deserves a raise! :-). this has been way over due and I needed to get this finally paid off and she helped me through it 🙂 thank you again it feels good to finally take care of this
Good customer service experience assisted me with all my questions and needs at the time of the chat..
Paid $500 to settle an account and was told would come off my credit report in 7 days. Had to get the BBB involved to help it get removed from my credit because they claimed I still owed $700 to pay lawyer fees. This company is a piece of work.
This is absolutely the worse company to deal with.! Every time I call I’m called another persons name. They won’t fix any situation that arises. The company was paid off in full and they will not send any documents stating that the payment …
The actual customer service was great the finding out I had a debt was not and the constant harassing via phone and email and threatening letter was not. This review is only for the online chat agent Lisa L that assisted me they were fast …
Sunny was very helpful and answered all of my questions! Thank you!
I contacted the team to make an additional payment on my already existing payment plan. My payment plan was renegotiated and customized with terms that fit my budget. The assistant who helped me was knowledgeable and was able to accomplish the task I requested.
David B. Is the most helpful account manager I’ve encountered when dealing with MCM. MCM is lucky to have him.
Very unprofessional. They called my phone at 8:30 and just said my first name not even disclosing where they were calling from. I told them more than one person exists with that name and for sure they weren’t calling about me, but about my …
They really need to to stop calling me.two years ago credit one sent me a credit card by accident I didn’t have a checking account to attach for them they became rude I told them to delete it I didn’t ask for it after they told me of there …
Very helpful & friendly. Understanding of customer needs.
Very understanding. Willing to work with your (my) situation.
They explained everything answered all my questions and was very professional and curtious
Very fast and knowledgeable and answered all questions with answers I could understand.
If I could give 0 stars I would. This company is so unprofessional. I called to make a payment. They then give me 3 different numbers to call because my account has been moved and im not allowed to make a payment. …
A company who thrives on the misery of people.
Business model: for example, they buy a $2000 charged-off account for $100 from …
Great help from the chat session. Thank you so much!
Ms. Sandy Larson helped me and she was very good. Waited patiently on my responses and helped me with all my questions.
First of all, the mailings that I received from them were in Spanish. Then I went and called the number yesterday to finally pay the debt and all I got was someone speaking Spanish. Hung up, tried to find another number with no luck so I …
Miss Sandy was very helpful with all the questions I had.
The chat feature made it easy for me to quickly reach customer service and receive great assistance.
Very professional support team. The individual that assisted me via their chat platform helped me fully solve my issue and more. It was much more convenient than handling it over the phone.
This collection agency is awful! I sent proof of law that they can not make me pay due to hardship being on SSI and permanently disabled. All they said was sorry you are having a hard time but we still need you to pay and tried to put me on …
agent was helpful as she said she could be. Unfortunetly we could not come to an aggeement and settle my debt claiming her manager would not except my offer. which was only 200 less then their offer and i would make 1 payment instead of 3. …
I was being sued before I even knew I owed these people money.. Then they went on to garnish my wages without me even knowing I had a court date. I then paid the loan off in full, and now they have turned me over to collections AGAIN for …
The most unprofessional company known to man kind. They call my phone every single day and just scream out my name like I’m friends with them. I don’t know you, secondly that’s not how you call someone’s phone especially from a business. …
Will try and hit your credit for a debt that has already been applied to your credit. Currently reporting to IRS and not only that they will send you harassing and threatening letters in the mail.
Understood my request but unfortunately
was unable to complete it until next week.
The customer service guy was very rude and judgemental. I was very upset during the phone call. He was talking over me and not hearing what I had to say. Plus, he never answered my question. In my opinion, this company needs to be shut down.
Obviously the ratings for this site is paid for. Had to deal with CFPB to limit their contact before and now recently they are going wild with my phone number once again. I’ve dealt with MCM directly to make them stop contacting me and they …
We hit a couple bumps in the road but they were always there to help me through it
Though the person Adam I dealt with did his job well and I have no issues with his performance. I am disappointed in the fact I received a mailed in offer of 1 time payment of 40% off but as I’m not home often I missed the offer end date. I …
I made payment(s) on X in the amount(s) of $X that was/were not applied to my account, X. Instead, I see the incorrect balance of $X. …
Isaac Moore was very professional and very helpful. He fixed my problem quicky and i am very pleased. It was a pleasure working with him. Great job Isaac
Adam was knowledgeable and friendly. I wasn’t able to get the discount I wanted to pay off the account, but we came to a satisfactory agreement so I am happy with it.
I just got off the phone from rescheduling one payment and call was over 20 min long. Every time I call this place just to make one time payment calls are extremely long and as reading the script of when payment is made the representative …
If I could give them 0 stars I would, horrible customer service. I have been trying to pay off my small debt with them and they are very hard to work with, they just recently added 200$ to my bill for one defaulted payment on a $600 …
Bryan was excellent you need to provide him with some better tools to settle accounts. When you tie your employees hands it for him to do his job effectively and efficiently.
I connected with Bryan Ambrose. He is pretty awesome. I am thankful he is patient and very helpful. It definitely makes a difference.
I was told they would delete the collections off my credit report once account was paid. That did not happen now I have been on the phone for an hour being told their policy is to tell people to kick rocks. Whole place is full of liars & cheats.
In March 2018, I paid 75% of my balance. The representative, Jamila Williams, assured me that the remaining 25% of the balance would be written off. However, I checked it again in February 2021, and that remaining 25% is still there. I …
Once again, I had the most wonderful experience with MCM. Rose was awesome and she provided me with stellar customer service even when I was having all sorts of technical issues. She was patient and so helpful and I’m grateful.
I wanted one and done and the customer rep got it done!!!
Love the chat …box system !!!!
Way easier …
The account manager was quick and efficient. He didn’t delay getting my information and creating my new plans so I could pay my remaining balances.
Kat was very friendly, understanding and agreed upon new payment arrangement. Thank you!
Worst Customer service in United States, if they are in the United States. This company sent an offer for collection and I paid that amount in full, it still reflected a balance that differed from settlement offer. I called the rep and …
Rose was helpful and responded quickly, to my requests.
Everytime I call I have to be transferred and everytime I’m transferred they come back on the line to tell me the department is not available and I would have to call back. 4 days I have tried calling back already, 4! Horrible customer …
Cancel all your debt by going directly to the credit bureau and dispute the debt! Midland is a scam operation that uses call center from India. Do Not talk to there call center, ask for a rep in America!
Both agents I spoke with were quick and helpful. Thank you very much.
They gave me 45% discount and said my account is eligible for removal but I didn’t believe them so didn’t pay, after few weeks I changed my mind and decided to pay so I bought two prepaid Visa card then called and made the payment. …
Bryan A. handled my concert with passion and patience. He assisted me very well and made sure that may concern is understood and gave me good offers towards my account. Thanks for your help.
Agent was very nice and assisted me promptly. He took care of my concerns.
Very easy to work with and issue was resolved very quickly.
My credit card went to collections and luckily it was with this company MIDLAND CREDIT, I was able to go to their website, chat with RR who was very helpful at setting me up with a easy monthly payments. Now I am on the right track to great credit scores. Thank you for being so understanding.
I was sued for a debt that resulted in a lien being placed on my banking account. I paid off the original debt, along with THEIR LEGAL FEES, 4 months ago and the lien still has not been taken off of my account. Every time I contact the …
Wished I could say it was a pleasure but they weren’t pushy and explained things to me. It’s a debt I owe and unfortunately Covid has wreaked havoc upon a lot of us. So all we can do is pick ourselves up, dust ourselves off and start over
This company claims to care about people, but they only care about money. Their customer service was horrible. They completely ignored all of my concerns and did not even attempt to assist me, even after I paid my account off in full. I sincerely hope I never have to deal with anyone at this company again.
Had debt that showed up from many years ago for a very old creditor. They were very easy to work with to get it resolved immediately.
If you are contacted by them, then talk to them as they will definitely work …
Never have an issue with them always clear and willing to assist with clearing up my debt
Linda was very helpful in working with me on my issue.
Maggie Roberts isnt equipped for this job. Her attitude towards me was very and mean very nasty. She wasn’t helpful at all. The lady i talked to on March11th was very helpful. Everything that I asked her today she told me the opposite of what the lady told me on the 11th of March.
Christina Huges was more than understanding and helpful. She really went above and beyond with help and was understanding about my current situation
I reviewed and updated my payment plan. The lady was very friendly, very professional and took care of me quickly. Very satisfied.
Was able to chat with a rep online and handle my payment with ease. Very helpful.
The chat agent they have working with them was very helpful and knowledgeable and understanding of my situation I was able to get my questions answered. I’m glad they have good agents on their team.
I owed a debt. That’s my fault and I accepted responsibility to pay it. Midland Credit Management made it simple and fast to take care of my obligations. The assistance I received online was professional and courteous and I wish all business transactions went this smooth
Worked with Annie and she was understanding and really helped me out. We came to an agreement and got my bill paid. I appreciate your help!
They were willing to settle the amount for me and promised they would report to the credit companies I paid. They understood I’m trying to pay off debts and raise my credit and wanted to work with me. When I needed to login online to pay …
Company worked with me when i had to make changes to an existing account.
I did it all on chat and the representative was very understanding. He accommodated my needs quickly.
I spoke with Sarah, she was very kind and understanding of my problems, she was able to answer my questions quickly and get my problem resolved!
I was skeptical at first but I fine you committed to what you told me on the phone. Thank you so much.
I’m able to switch my payment plan in also payoff without a hassle 💕 …
Thank you for helping me with the new payment. schedule for my bill everything went smoothly I appreciate all your help. 🙂
Annie Reed was very helpful and assisted me with my request efficiently and very satisfactory.
I loved being able to chat and get my issue resolves as I’m not always able to talk on the phone. I would like the option to be able to make additional payments as I can instead of having to change my plan.
Horrible service, never heard of this company till their lawyers got involved. They went as far as sending letters to my landlord looking for my address and personal information. They said they sent me information in the mail. Yet their …
The conversation was very helpful. I felt less stressed and the situation was less scary! Thank you Linda L. and Rachel F for all of your professional kind customer service!
Very friendly and amazing at working with me to get it paid off!
Very kind and understanding. Helped me create a payment plan that worked for me, not against me.
The person I spoke to was efficient and answered my questions. They were able to resolve the issue.
This company is the worse you could ever possibly think, I paid off my account and they haven’t send me anything at all. I called them over and over and their crack heads customer support is a waste of time, not only they keep transfer you …
If you all don’t stop calling me on Sundays, I will file a BBB complaint. I don’t have any extra money right now. Stop ********* calling me on Sundays!!!!
This company needs to be taken out of business. They purchase your debt from the original creditor for pennies on the dollar and then come after you. The original creditor writes your debt off and collects the insurance never missing a …
Using the chat online was gr was great. I was able to update my account information
I paid what I owed. For some reason they are extremely quick to take your money but if you want it off your credit report it will take months if not an entire year, and they blame it on the state you live in. I’ve been waiting for almost 2 …
Know scammer! Won’t send you any information until over a year later and expect you to pay over 5 times the original amount!! Terrible customer service! This company will knowingly scam you and only cares about getting the money! They Do …
Sharon McCoy helped me set up my payment plan and was a lot of help!
Had a great chat and my issue was handled without any problems.
Very kind person and helpful. They really work with you. Thanks Midland Credit Management.
Oddly enough they do not make you feel bad for falling behind and having to deal with debt collectors. They are accommodating and very polite and professional
The second person I spoke with was very helpful (Rose) the first one David did not give me complete information
Answered all my questions and was very knowledgeable. Very helpful and kind ppl.
Wry happy with their online services they understand if something happens and helps you to really get things taken care of!
I chatted with Mark Forbes he answered all my questions quick and was friendly. He let me know what I needed to do to set up my payment plan on what I could afford and set it up were it drafts automatically which I like. Thank again it was quick and easy no problems
This company is so WONDERFUL, UNDERSTANDING and very accommodating to fit your financial situation! Beginning my pathway to repayment was actually a pleasant experience, the representative was so very attentive to my concerns and conveyed a …
So far so good. Helped me make a payment plan, was courteous.
Spent multiple time trying to negotiate my debt to a reasonable amount. Nothing was ever done, spoke with supervisor/director for more than an hour and all they do is sugar coat everything. I know this company bought dollars for pennies and still had the audacity to act like they are helping me with this situation.
After not knowing about this problem the customer service people were great and helped me take care of this problem immediately.
Working to pay off an old debt. I love that we can pay monthly but I don’t like that we can’t add extra payments or modify as needed to pay the debt off… good debt collection company to work with you but I wish the online version was the …
Midland Credit Management is a complete joke. They filed a lawsuit against me for credit card debt and on the affidavit on the lawsuit where they affirm everything was true under penalty of perjury, they had an account number that did not …
Easy to work with, gave me a payment plan I could work with, and were very understandable during COVID.
I would say that overall they are quite fair about wanting to help you clear your delinquencies. I was skeptical but in the end, I was able to negotiate a fair deal and pay them off. The representatives must deal with angry customers all …
never ever pay anything without first consulting a lawyer.
This place is a scam they keep calling me even though I’ve never been in their care for anything. …
This company does not care that you did not receive their letters, or that they set them to the wrong address. They just want their money. They don’t care that things happen that aren’t your fault and out of your control. They just become …
Helped me clarify why I couldn’t login to my account and was very prompt with replies and clear communication the entire time.
Christiana Hughes was very helpful. Great service. Thank you
Quick, easy, informative help and information without headache. Thank you very much.
Great awesome company to do business with. Thank you for being so flexible, patient and understanding. Great debt collection agency. Staff is great. 🙂 …
Easy to get assistance via chat. i had a simple request and it was handled quickly and expertly.
Great tech service! got me paid off and deleted off credit asap! very satisfied
Maggie at midland was very awesome she answered all my questions and made me feel really comfortable with her answers I really appreciate her
Best & easiest way to settle my debt. So very helpful & very personable.
Bryan was very helpful in understanding to my situation and helped me with processing the payment information.
Very professional and explained everything to me so that I could be knowledgeable of my account
the agent was very helpful to assist with my issues. other agents could learn a lot from her.
One of the worst debt collectors I have ever had the displeasure of dealing with. I like to troll them by sending them drawings of phalluses and telling Tim Bolin to S my D! They are scum for trying to collect on a seven year old junk debt. Statute of limitations is five years!!!! FMCM!!
Ms. Rose was excellent, for my problem solved quickly an she knew what she was doing. 10 stars to her if I could.
Professional service, a few representatives try to be intimidating but umm yea lol otherwise they’re ok.
They have great customer service and are always willing to work with you on your payment arrangements. I have no complaints.
Great communication very direct and made the matters more understandable he was on point and broke down what I didn’t know also reminded me of some payments that got skipped without me bringing it up I give this a five star he deserves a raise
She was very helpful and we managed to get a perfect payment plan set up. Thanks again!
Christine was excellent and patient while helping me set up a payment arrangement. This by far has been the best creditor I’ve worked with.
I explained I’m having a hard time paying this amount. There was no response to that, just pay the 100.00 per month. I tried to explain my pension is gone so I’m having a hard time..still having to pay that amount.
I wanted to get my collection resolved but had a budgeted amount to work within. My representative, Kyle, was able to offer me a solution that worked for me. I was very impressed.
great company and willing to work with you and they help come up with a reasonable payment plan.!!
They are NON STOP putting “consumer disputes account” on my credit report and they are reporting an old collection account from 2016 as late 120+ days. As a collection agency they cannot do this but they do. Each time the credit report …
The process of the Live Chat was great and the operators made everything very easy.
Sharon was very patient helping me get my account set up for payments.
Should’ve taken care of this a long time ago!
Midland Credit Management Inc set up a payment plan that I was comfortable with and has always worked with me when I had trouble making payments.
They never answer when I call them they don’t leave messages. They are talking in the background. Why some people want to pay or find out what the heck they are doing! …
Christine was super helpful and answered all my questions. She helped me find a great solution to my requests. 🙂
Didn’t see a payment due to be processed from my bank account on my mobile app, texted MCM live chat follow promps and issues were handled professionally and courteous,in a timely manner.vrty satisfied.
Been having trouble paying off my debt, but MCM’s Bryan helped me set a specialized plan that works with my budget to finally pay it off. Flexible and very understanding!
The first two times I tried to get through, there was no one available to talk with me and I was told to call back later. However, the third time was great and the representative was very helpful.
After dealing with a hack towards my account, a Midland agent representative was able to help me with the issue I had and provided great customer service in doing so!
Love being able to do online chat, really helps to curb the anxiety of talking on the phone and not knowing what to say.. they’re always friendly, too. And being able to do biweekly payments is great.
Kat Matthews helped me out today. Very respectful quick and helpful. Midland credit will work with you through your hard times just call them or chat with someone.
I had the most understanding, Patient, kind , helpful worker your company have. Mr. David Buznick was so helpful, he listened, he understood my feeling. He was the best and I give him more that 5 stars, he deserves more. 💯💯💯💯💯💯💯💯💯💯💯💯💯🌟🌟🌟🌟🌟🌟🌟🌟🌟, and then some. Thank you again sir, for helping me to resolve this bill. …
I love how easy it was to setup a payment plan, but unfortunately mine did not save on their website. Even though I got to the confirmation page after setting up my payment plan. Later that night, I logged back into my account to see when …
My experienced today with the MCM matter was great. He did his understanding under consideration of what I need to be resolve and corrected. I appreciate him and hope everyone that get his help will be appreciated like I did.
I noticed my daughter was in a little trouble with her account and decided to help. The representative ANNIE Reid( I believe that was her last name) could have told me I had to call In for my daughter to authorize me to speak on her …
These people harass you 24hrs a day. I paid my account in full, and still was receiving calls telling me I owed them 50.00. harassing me to no end until I finally called the BBB and then all of sudden my account was paid in full. There are a joke. I don’t know how they have the star rating they have
I called to resolve some old issues from my first (young and stupid) marriage. Aside from the obnoxious automated answering line (which is why 4 stars instead of 5), everything was great. The gentleman I got, Joe P, was an absolute legend. …
I could not have been more pleased with how my situation was handled today. The agent I worked with was very understanding and helped me more than needed.
The representative i chatted with was not very clear in answering my questions i had to ask the same question a few times. Also I feel that the chat was cold and not warm, and also the responses were slow and dry.
They were very quick and super understanding of my situation and were more then accommodating to ensure I would be able to deal with my financial hardship before resuming payments.
Christina Hughes was professional timely in her actions and compassionate to my situation. She provided clear responses enabling me to set up a payment plan to resolve my debt. Thank you for employing such a person.
Not a great experience. They hardly update the credit bureaus about payments so your balance always shows higher than it is. They never have the answer to any account questions. Upon final payoff the account still shows the last balance …
I called to pay a collection! Keep in mind I called them. This Morgan or Megan answers and would tell me if I had the right number but yet wanted my info hmmm. Why can’t you tell me if I called a collections or not and why would I give her …
For a company that deals with legalities, there’s very little written communication (in fact, I dont think I’ve ever received a personal email) which is unsettling, considering the lawsuit MCM had for lying about debts and scamming people …
So, they are suing me and actually opened up a case at my local courthouse. I lost my job when the pandemic started, and even through I signed up for that protection, like if you become unemployed, they wouldn’t honor it. Then, after I …
It’s debt! So the whole thing is annoying but the “person” was nice and unfortunately persistent. We did get the payments down to something I can hopefully manage! $40 barely goes a long way toward food and bills and $25 was to low, but …
Life is hard enough without a pandemic. I’ve had to work with creditors who would question why I had 3 cellphone bills and tell me that if I wouldn’t spend so much on groceries or get my hair cut then I could pay my bills. That’s right, …
They Called a number ( not mine ) and left a voicemail with my personal information and threatening to serve papers. (That’s got to be illegal!)
And I’ve never received any mail from these people! …
Ms. Sharon was very understanding and outstanding!!!!! She helped me resolve my account in a very professional manner, More than i can say for all the other times I’ve called and had to deal with others who weren’t helpful. To Mrs. Sharon …