We’re on a path to helping Ohioans achieve more! MyUSA Credit Union is focused on being your Best Financial Friend (BFF) for life by building … See more
Just got 66 dollars taken out my account because they “claimed” I over drew a 1.50 .. I been with this bank over 8 years and now I can’t trust them. I received the worst customer service she didn’t really care cause its not her money… new bank soon
I was notified of a suspicious charge and they disabled my card and sent me a new one with no hassle and no money was stolen from me. Thank you mid USA!!
Recently this credit union has started charging 50 cents each time you use your ‘debit’ card unless you indicate you want to use it as a ‘credit’ card. Essentially, they want to be able to stick it to the merchant. Well, it is not always …
This is a shared branch with my credit union. I went here a few times and the employees treated me like a hassle and the place has a sterile and unwelcoming feeling. I went to River Valley up the street and they are much more friendly and welcoming – I won’t be back here.
Decent option for a loan, especially if you are working on a home renovation, as rates tend to be lower. Overall, I don’t really have a banking relationship here as I only come in monthly to pay down the loan. I will say that I’ve had a few …
I have been away at school 4 hours away and unemployed and was not told that if I dont interact with my savings account they would charge inactive fees. I went from 45 dollars to 5 dollars. Prior knowledge would’ve been great. I now have to change banks to something closer to school.
This credit union gave off a racist vibe from the moment I entered the door, the lady at the front desk gave me a look as if why are you here. Christine, A CSR/Account Rep gave off a even bigger racist vibe once in her office, no verbal …
The blonde lady at the front desk has been rude for years. Why would you have that as the face of your bank? I will be looking into closing my accounts. I’m tired of her being like that every time I walk in there. She really needs to change her tone with people. She also looks mean.
Possibly the best banking experience I’ve ever had. They have the nicest tellers and staff I’ve ever seen, who always seem to remember your name and genuinely care. I feel all of their policies are completely customer oriented with …
If your all about the people you should help those people. Not give fee after fee and explanation and paperwork makes no sense! People are rude and talk down to you. SAVE your money and find another bank!
I’ve been a long time account holder with this bank and I’ve learned that they don’t give a **** about you and will leave you high and dry when you need an essential service from them. My card was used for fraud and after a 1 hour phone …
this branch has a very unwelcoming vibe, no one greets you or acts like they are happy to assist you. I opened an account online and came in to the branch to fund it and to get a debit card printed. I got there 30-40 before closing and the …
I’be been a member for about 20 yrs. I very much recommend! My husband has tried at least 6 banks in the last 6 yrs, but still says this bank is the best one!
The hardest part is they are not everywhere but we try to work around that.
Horrible to work with
Huge location. Quick service.
Always a pleasant experience
Horrible customer service. Switching banks asap!
The entire staff is always friendly and willing to help!
Have checking, savings and C.Ds. Always good service.
I have always had good customer service here.
Always great experience and everyone eager to help
Just got 66 dollars taken out my account because they “claimed” I over drew a 1.50 .. I been with this bank over 8 years and now I can’t trust them. I received the worst customer service she didn’t really care cause its not her money… new bank soon
I was notified of a suspicious charge and they disabled my card and sent me a new one with no hassle and no money was stolen from me. Thank you mid USA!!
Friendly staff. Great services and products. Convenient locations and growing!
Recently this credit union has started charging 50 cents each time you use your ‘debit’ card unless you indicate you want to use it as a ‘credit’ card. Essentially, they want to be able to stick it to the merchant. Well, it is not always …
This is a shared branch with my credit union. I went here a few times and the employees treated me like a hassle and the place has a sterile and unwelcoming feeling. I went to River Valley up the street and they are much more friendly and welcoming – I won’t be back here.
Decent option for a loan, especially if you are working on a home renovation, as rates tend to be lower. Overall, I don’t really have a banking relationship here as I only come in monthly to pay down the loan. I will say that I’ve had a few …
I have been away at school 4 hours away and unemployed and was not told that if I dont interact with my savings account they would charge inactive fees. I went from 45 dollars to 5 dollars. Prior knowledge would’ve been great. I now have to change banks to something closer to school.
This credit union gave off a racist vibe from the moment I entered the door, the lady at the front desk gave me a look as if why are you here. Christine, A CSR/Account Rep gave off a even bigger racist vibe once in her office, no verbal …
The blonde lady at the front desk has been rude for years. Why would you have that as the face of your bank? I will be looking into closing my accounts. I’m tired of her being like that every time I walk in there. She really needs to change her tone with people. She also looks mean.
Possibly the best banking experience I’ve ever had. They have the nicest tellers and staff I’ve ever seen, who always seem to remember your name and genuinely care. I feel all of their policies are completely customer oriented with …
If your all about the people you should help those people. Not give fee after fee and explanation and paperwork makes no sense! People are rude and talk down to you. SAVE your money and find another bank!
Got a message machine was fixed after AWeek drove out there only to be told it is not fixed yet.I think somebody should get their stuff together
I’ve been a long time account holder with this bank and I’ve learned that they don’t give a **** about you and will leave you high and dry when you need an essential service from them. My card was used for fraud and after a 1 hour phone …
this branch has a very unwelcoming vibe, no one greets you or acts like they are happy to assist you. I opened an account online and came in to the branch to fund it and to get a debit card printed. I got there 30-40 before closing and the …
I’be been a member for about 20 yrs. I very much recommend! My husband has tried at least 6 banks in the last 6 yrs, but still says this bank is the best one!
The hardest part is they are not everywhere but we try to work around that.