Never had a pleasant conversation when making payment arrangements.. They always treat u like ur beneath them when u cant pay all of your expensive bill!
Almost evertime I’ve ever called, the people are rude. Customer service needs some training on how to be decent to people. Maybe give them a vacation day for heavens sake, they sound like they need it.
The administration of Midwest Energy is absolutely pathetic. The blatant negligence of the management of this company has directly caused me hundreds of dollars in losses to my business and they refuse to take any action or accountability …
Everyone there is kind and courteous whenever dealing with them over the phone.
You may never call them, I do often because I forget a bill or I’m short on money and they are as gracious as can possibly be expected, great company with great …
Never in my life have I had so many power outages in 12 months. There has been at least 2 a month. Longest we were out was 2 weeks. This company is a joke. This is NOT A THIRD WORLD COUNTRY, THIS IS THE USA! FIX IT OR IM GOING SOLAR DAMNIT!
I’ve been a customer for over 10 years. Finally signed up in February for budget bill pay. Since then, my payment has increased 4 times. How is this budget friendly? I may as well continued with paying monthly. Started at $187 and am now …
horrible customer service over the phone everytime
Super rude costumer service. Extremely unprofessional and unhelpful.
Get treated like dirt every time I call to make either payment over the phone or payment arrangements.
Just wanted to share my experience with Lisa Morton via email. She was very cordial and prompt with a response to my question. Thank you Lisa.
Never had a pleasant conversation when making payment arrangements.. They always treat u like ur beneath them when u cant pay all of your expensive bill!
Almost evertime I’ve ever called, the people are rude. Customer service needs some training on how to be decent to people. Maybe give them a vacation day for heavens sake, they sound like they need it.
The administration of Midwest Energy is absolutely pathetic. The blatant negligence of the management of this company has directly caused me hundreds of dollars in losses to my business and they refuse to take any action or accountability …
Everyone there is kind and courteous whenever dealing with them over the phone.
You may never call them, I do often because I forget a bill or I’m short on money and they are as gracious as can possibly be expected, great company with great …
Never in my life have I had so many power outages in 12 months. There has been at least 2 a month. Longest we were out was 2 weeks. This company is a joke. This is NOT A THIRD WORLD COUNTRY, THIS IS THE USA! FIX IT OR IM GOING SOLAR DAMNIT!
I’ve been a customer for over 10 years. Finally signed up in February for budget bill pay. Since then, my payment has increased 4 times. How is this budget friendly? I may as well continued with paying monthly. Started at $187 and am now …