(Translated by Google) Terrible service, the water is very piggy and apart when they feel like it they cut it … but yes. The water bill to pay on time. They have no consideration for consumers … They should leave what good on time. They …
Dirty water most of the time, called just so they answer telling me to hold and hang up after 30 minutes waiting, called back and phone is out of service
The water is out or low pressure more than it works. The worse water utility I have ever had.
I wish I could rate – 10 stars. The water is brown most of the time too. TCEQ will be contacted about this ongoing issue and quality of the water we are being supplied.
Worst company ever. When the water isnt coming out brown and smelly they shut off. Happens every month sometimes twice a month all they say is there is a major water problem everytime that , they been working on it all day and the estimate they can maybe even have it back on is tonight.
When there is water issues such as no water or dirty water running through the utility can never offer a credit on the bill for not providing quality service that is expected. At this moment my water is paid on time and I am expected to wash clothes or bathe my children with brown water.
This is the most disgusting water I have ever had… I constantly get yellow water and at times its brown… its ridiculous how often this happens which is a few times a month every month… our fridge water comes out disgusting and our ice …
If I could give zero stars I would. They have ZERO communication with their customers. Whenever a pipe breaks and the water isn’t safe for consumption, they don’t let us know. Not sure why they have a Facebook or website as they only use it to say when they are closed (how convenient).
The water comes out yellow/brown at least once a month! The answer is always the same “water line broke, we’re fixing it”. They’re rude and don’t seem to care about how many bad reviews or complaints they receive! I wonder if there’s …
If I would have known that MHWS was going to be our water provider where we build our home I would have never build in this area! Worse quality of water always smells and stains everything we wash and very very expensive service! If I could give it 0 starts I would!
(Translated by Google) The worst company and the worst is not being able to change you…. …
(Translated by Google) Terrible service, they never answer and it’s too far to go to the office for just a few questions …
(Translated by Google) Terrible service, the water is very piggy and apart when they feel like it they cut it … but yes. The water bill to pay on time. They have no consideration for consumers … They should leave what good on time. They …
Horrible
Very lonely place
Great customer service. Fast and efficient staff. Friendly.
Most of the time water smells bad
Not even 1 star! Terrible service!
Water stinks in my house every week
Employees are really nice. And you’re in and out when it’s your turn
Nice, quiet place. Friendly employees. Got things done in a fast turnaround.
Could not talk to anyone in person and had to pay cash to make an agreement to keep my water on.
The phone never works, there is literally no customer service through the phone this is really inconvenient and they don’t really care.
Water comes out Brown and it’s smell bad,it’s the worst company ever this water company it’s kill us we need help
Dirty water most of the time, called just so they answer telling me to hold and hang up after 30 minutes waiting, called back and phone is out of service
Horrible water and very expensive🤮😡 …
The water is out or low pressure more than it works. The worse water utility I have ever had.
I wish I could rate – 10 stars. The water is brown most of the time too. TCEQ will be contacted about this ongoing issue and quality of the water we are being supplied.
Worst company ever. When the water isnt coming out brown and smelly they shut off. Happens every month sometimes twice a month all they say is there is a major water problem everytime that , they been working on it all day and the estimate they can maybe even have it back on is tonight.
When there is water issues such as no water or dirty water running through the utility can never offer a credit on the bill for not providing quality service that is expected. At this moment my water is paid on time and I am expected to wash clothes or bathe my children with brown water.
This is the most disgusting water I have ever had… I constantly get yellow water and at times its brown… its ridiculous how often this happens which is a few times a month every month… our fridge water comes out disgusting and our ice …
If I could give zero stars I would. They have ZERO communication with their customers. Whenever a pipe breaks and the water isn’t safe for consumption, they don’t let us know. Not sure why they have a Facebook or website as they only use it to say when they are closed (how convenient).
The water comes out yellow/brown at least once a month! The answer is always the same “water line broke, we’re fixing it”. They’re rude and don’t seem to care about how many bad reviews or complaints they receive! I wonder if there’s …
If I would have known that MHWS was going to be our water provider where we build our home I would have never build in this area! Worse quality of water always smells and stains everything we wash and very very expensive service! If I could give it 0 starts I would!