Communication within the building is a failure. Piss poor attitude from woman answering phone obviously hates her job and her life. Just a bunch of “in training”. Seems like smoke and mirrors insurance scam.
I have worked with 3 doctors here and they were all great, were timely with getting back to me on status of labs, and are very diligent about follow up.
This is the worst clinic in the country. The staff is more interested in getting out of work than helping the sick. If you go to this clinic good luck.
This office is a complete joke I’ve been fighting for over 2 months to get my medical records and they still wont give them to me they got rid of there best doctor who is Victor Gordon and said he quit no they tried to force him to retire …
I have been going here for years now and its time to change!! Everytime I call I get someone extremely rude on the phone, the appointments are always almost 2 hours long. The only thing they care about is getting their money and not actually the patients!
Will never return. Most horribly organized medical office. Improper billing and mishandling of medical informarion. Multiple services in one place and can’t talk to each other to uodate information or recieve proper payment. Run fast from this place.
You can never get ahold of anyone in this office anymore. Absolutely terrible since this new girl started at the front desk. I need answers about a letter I got from my insurance company and it seems the office has shut their phones off!
The staff is enormously rude. No sympathy and kindness at all aside from Jerry with Baroffs office. They don’t help you and blame you for not working there and doing their job. Aweful.
Horrible, horrible, HORRIBLE experience. Their medical billing is just horrid and people go to school for this!!!!!! They are sending me to collections for $20 THAT I ALREADY PAID. I sent them a receipt in the mail proving I paid it and …
This place has come to the point it’s just ridiculous. All the doctors are pretty much gone! Not that the site has been updated. They let go the most friendly and helpful people who have been there forever. I have been going here for 29 years and am currently switching to a new doctor. I do not recommend this place anymore!
I am a new and will become a past patience phoned for a refill i couldn’t spell the medication i questioned can’t you look it up yea yea just want to write a note refill of meds staff rushed me off the phone no good bye telephoned towards …
Horrible wait. Typically appointment time is 3 hours. Some of the staff are very rude and unprofessional. So hard to get an appointment then when you do, they take walk-ins ahead of you. They do not know how to schedule. The only reason I still come here is I really like my doctor, but now its impossible to get an appointment with him.
Awful. Refused to let me see a doctor because it was a work “related” injury. Didn’t bother to tell me that until I was in the exam room, either. So I had to wait several days to get in, drive all the way out there, and then wait, and wait, …
I scheduled myself for an ultrasound and some blood testing and I was never given any kind of adequate explanation of my test results. I was told to come in for them and had to pay for an office visit where Dr. “Linda” ( they go on a first …
If you like a group of Doctors that lie and a office full of people that lie then you should definitely go to this clinic. I’m only sorry I can’t give them less then 1 star. The worst clinic I have been to in 50 yrs.
This office is a joke. They try to find reasons to make you come in every couple months and will hold your prescriptions hostage if you don’t like it. Office staff is terrible at communicating, you’ll have to call multiple times to get anything done. This is like the Wal-Mart of medicine…
everyone made me feel so comfortable and important in this place. i was nervous to see another doctor but i’m glad that i did, i feel like things are finally getting done!! much appreciation, thank you so much dr coleman!!!!
I agree that Dr Gordon left patients waiting only because he actually spent time with his patients. Insurance dictates how often to book appointments and it doesn’t leave a specialist like him time to address his patients needs. The …
At first I thought I made the right choice coming to this office. I was wrong. Don’t know how they are even in business. They won’t call you back, answer phone or even act like you’re a person in need of medical attention. Now to find a better office I feel good about bringing myself and family too.
Office staff extremely rude and professional. Billing has no idea.Jerry is a sweet ❤. The doctors are good but over worked. Never let you know.test results. Short staffed. The workers complain. Not a pleasant atmosphere most of the time.
Fist of all, I had an appointment with Dr. Elias but they had to reschedule on my multiple times because he was sick which I know was not his fault but then after 3 times canceling I came up with “hey is there another doctor I could see?” …
W
Have been a patient for many years and when the doctor I seen monthly left i requested my records for that care be sent to another doctor. I told them at that …
This place is a JOKE. If I could I wouldn’t give then no star. Let’s start off by saying I have had a MAJOR back surgery and in 2 months supposed to have fusions. I was a new patient when I went. When I was taken to the back a very large …
I am writing this to complain about this clinic. I have had the absolute worst experience dealing with this place! I was called and invited to come her as a patient of the now closed Inkster clinic. I have tried to go on three occasions …
If I could give this clinic 0 stars I would. The staff here is always so rude and shows no compassion to anyone. They only care about making money versus healing their patients. I went in a few years back for 2 herniated discs and they were …
This place is absolutely horrible my wife has cancer and a broken tailbone they make her wait 2 hours in a hard seat got rid of her pain specialist with no call and he has been gone over a week now they have her see Dr Elias witch is a …
I’ve been going here for 20+ years and the staff has become the most terrible group of people to deal with that I have ever seen. Everyone is treated as though they are an inconvenience. They are always argumentative and dismissive with …
After having a nightmare experience several years ago in which the doctor told me nothing was wrong and since then I’ve had several joint replacements through other doctors not referred to by him, his guy said he couldn’t help me. Some surgeon egh? I can see by the reviews that nothing has changed and it’s even worse now. KARMA
Very poor service!! Nurses lie and say the call and don’t you don’t get test results, office staff is rude and unprofessional I have been going here for four year and stated off seeing Dr Coleman and he left without saying a word to his …
I suffer with chronic pain, Dr Gordon was my Dr at his 8 mile rd office, then he transform to the Westland clinic, where he told me he couldn’t help me anymore that they wouldn’t let him prescribe pain medication, so I was in there for …
Dr. Elias is one of the best doctors I’ve ever had. He’s smart, quick to listen, and always makes sure you understand that you have a choice in how you are treated. Very respectful. He takes the time to explain things to you if you ask. …
I’ve been pretty happy with being a patient here so far. It’s been a little over a year now. Only had one occasion where I had to wait an hour over my appt time to see the doctor but typically appointments are right on time. No issues with …
I gave 2 stars for Jodie Colman, NP.
I would have given more stars if the staff at the front desk wasn’t so rude and disorganized. The staff treats you as if you are an inconvenience to their work …
Been going there for over 15 years last 3 years been getting real bad time to move on they never call you back with any results you have to call them every time And they can never find your med folder there switching over to computers …
Worst!!!! I’m only putting one star because I have to or it wouldn’t get one!! What Dr. won’t give you pain meds for excruciating shingles pain when they Know how painful shingles are? But yet are more concerned about getting a mammogram or …
This place is a hot pile of garbage.
I love my Dr and the staff is very professional
Dr. Baroff is the BEST! Well worth the wait.
Staff is very rude doctors are good they act like they’re doing you a favor
We had an appointment but even then we had to wait. I will not be coming here anymore to see Dr.Fertel
Been here for 3 hours, havnt seen the doctor yet…… The nurse was very unprofessional the room was dirty… like really?
Absolutely love this doctors office! Amazing staff and doctors! Thank you for everything! Wouldn’t go anywhere else
Dr. Elias is an awesome Dr. Very professional, caring & easy to talk to!! I highly recommend him.
They don’t care about you
I love Dr. Elias!! The staff is nice, office is clean and you don’t have to wait long to be seen.
Communication within the building is a failure. Piss poor attitude from woman answering phone obviously hates her job and her life. Just a bunch of “in training”. Seems like smoke and mirrors insurance scam.
Never answers phone after lunch. Ive been calling for 20 mins after 2pm an still nothing. Very irritating.
I have worked with 3 doctors here and they were all great, were timely with getting back to me on status of labs, and are very diligent about follow up.
This is the worst clinic in the country. The staff is more interested in getting out of work than helping the sick. If you go to this clinic good luck.
This office is a complete joke I’ve been fighting for over 2 months to get my medical records and they still wont give them to me they got rid of there best doctor who is Victor Gordon and said he quit no they tried to force him to retire …
I have been going here for years now and its time to change!! Everytime I call I get someone extremely rude on the phone, the appointments are always almost 2 hours long. The only thing they care about is getting their money and not actually the patients!
Will never return. Most horribly organized medical office. Improper billing and mishandling of medical informarion. Multiple services in one place and can’t talk to each other to uodate information or recieve proper payment. Run fast from this place.
You can never get ahold of anyone in this office anymore. Absolutely terrible since this new girl started at the front desk. I need answers about a letter I got from my insurance company and it seems the office has shut their phones off!
The staff is enormously rude. No sympathy and kindness at all aside from Jerry with Baroffs office. They don’t help you and blame you for not working there and doing their job. Aweful.
Horrible, horrible, HORRIBLE experience. Their medical billing is just horrid and people go to school for this!!!!!! They are sending me to collections for $20 THAT I ALREADY PAID. I sent them a receipt in the mail proving I paid it and …
This place has come to the point it’s just ridiculous. All the doctors are pretty much gone! Not that the site has been updated. They let go the most friendly and helpful people who have been there forever. I have been going here for 29 years and am currently switching to a new doctor. I do not recommend this place anymore!
I am a new and will become a past patience phoned for a refill i couldn’t spell the medication i questioned can’t you look it up yea yea just want to write a note refill of meds staff rushed me off the phone no good bye telephoned towards …
Horrible wait. Typically appointment time is 3 hours. Some of the staff are very rude and unprofessional. So hard to get an appointment then when you do, they take walk-ins ahead of you. They do not know how to schedule. The only reason I still come here is I really like my doctor, but now its impossible to get an appointment with him.
Awful. Refused to let me see a doctor because it was a work “related” injury. Didn’t bother to tell me that until I was in the exam room, either. So I had to wait several days to get in, drive all the way out there, and then wait, and wait, …
I scheduled myself for an ultrasound and some blood testing and I was never given any kind of adequate explanation of my test results. I was told to come in for them and had to pay for an office visit where Dr. “Linda” ( they go on a first …
If you like a group of Doctors that lie and a office full of people that lie then you should definitely go to this clinic. I’m only sorry I can’t give them less then 1 star. The worst clinic I have been to in 50 yrs.
This office is a joke. They try to find reasons to make you come in every couple months and will hold your prescriptions hostage if you don’t like it. Office staff is terrible at communicating, you’ll have to call multiple times to get anything done. This is like the Wal-Mart of medicine…
everyone made me feel so comfortable and important in this place. i was nervous to see another doctor but i’m glad that i did, i feel like things are finally getting done!! much appreciation, thank you so much dr coleman!!!!
I agree that Dr Gordon left patients waiting only because he actually spent time with his patients. Insurance dictates how often to book appointments and it doesn’t leave a specialist like him time to address his patients needs. The …
At first I thought I made the right choice coming to this office. I was wrong. Don’t know how they are even in business. They won’t call you back, answer phone or even act like you’re a person in need of medical attention. Now to find a better office I feel good about bringing myself and family too.
Office staff extremely rude and professional. Billing has no idea.Jerry is a sweet ❤. The doctors are good but over worked. Never let you know.test results. Short staffed. The workers complain. Not a pleasant atmosphere most of the time.
Fist of all, I had an appointment with Dr. Elias but they had to reschedule on my multiple times because he was sick which I know was not his fault but then after 3 times canceling I came up with “hey is there another doctor I could see?” …
W
Have been a patient for many years and when the doctor I seen monthly left i requested my records for that care be sent to another doctor. I told them at that …
This place is a JOKE. If I could I wouldn’t give then no star. Let’s start off by saying I have had a MAJOR back surgery and in 2 months supposed to have fusions. I was a new patient when I went. When I was taken to the back a very large …
I am writing this to complain about this clinic. I have had the absolute worst experience dealing with this place! I was called and invited to come her as a patient of the now closed Inkster clinic. I have tried to go on three occasions …
If I could give this clinic 0 stars I would. The staff here is always so rude and shows no compassion to anyone. They only care about making money versus healing their patients. I went in a few years back for 2 herniated discs and they were …
This place is absolutely horrible my wife has cancer and a broken tailbone they make her wait 2 hours in a hard seat got rid of her pain specialist with no call and he has been gone over a week now they have her see Dr Elias witch is a …
I’ve been going here for 20+ years and the staff has become the most terrible group of people to deal with that I have ever seen. Everyone is treated as though they are an inconvenience. They are always argumentative and dismissive with …
After having a nightmare experience several years ago in which the doctor told me nothing was wrong and since then I’ve had several joint replacements through other doctors not referred to by him, his guy said he couldn’t help me. Some surgeon egh? I can see by the reviews that nothing has changed and it’s even worse now. KARMA
Very poor service!! Nurses lie and say the call and don’t you don’t get test results, office staff is rude and unprofessional I have been going here for four year and stated off seeing Dr Coleman and he left without saying a word to his …
I suffer with chronic pain, Dr Gordon was my Dr at his 8 mile rd office, then he transform to the Westland clinic, where he told me he couldn’t help me anymore that they wouldn’t let him prescribe pain medication, so I was in there for …
Dr. Elias is one of the best doctors I’ve ever had. He’s smart, quick to listen, and always makes sure you understand that you have a choice in how you are treated. Very respectful. He takes the time to explain things to you if you ask. …
I’ve been pretty happy with being a patient here so far. It’s been a little over a year now. Only had one occasion where I had to wait an hour over my appt time to see the doctor but typically appointments are right on time. No issues with …
I gave 2 stars for Jodie Colman, NP.
I would have given more stars if the staff at the front desk wasn’t so rude and disorganized. The staff treats you as if you are an inconvenience to their work …
Been going there for over 15 years last 3 years been getting real bad time to move on they never call you back with any results you have to call them every time And they can never find your med folder there switching over to computers …
Worst!!!! I’m only putting one star because I have to or it wouldn’t get one!! What Dr. won’t give you pain meds for excruciating shingles pain when they Know how painful shingles are? But yet are more concerned about getting a mammogram or …