Millhopper Family Dentistry

Millhopper Family Dentistry

Doctors Ken Knopf, Alecia McDonald, Richard Spooner, Christopher Kuhns, and their team are committed to high quality, personable care. We firmly believe in honesty, ethics, and integrity in providing you with the best care your smile deserves. We are all Our philosophy is to prevent problems through patient education, proper hygiene, and an emphasis on dietary concerns. Our conservative approach to dental health has your best interest at heart. We truly want to spend the time necessary to prepare you for We are proud to offer digital X-rays which significantly reduce (up to 75) the amount of radiation exposure compared to traditional x-rays. Zoom Whitening is available for those who want the convenience of 1-hour whitening. Many adults are taking advanta

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Millhopper Family Dentistry Reviews ( 145 )

  1. Staff wasn’t very welcoming. They also didn’t get a full X-ray to assist with us making an informed decision…wouldn’t recommend.

  2. I paid $250 two time apoiment but i just miss secon apoiment di’nt do nothing, they tell me have to pay $250 agen .i so up set i don’t recomend this place

  3. Staff is wonderful, but front desk staff seem to have an attitude now I see why people do not want to do bussiness there. They make it impossible for anyone to check in. I recommend going else where! Marsha was very rude I don’t understand why!

  4. It was such a relief for Me to finally be in the hands of a doctor that actually knew something Dr Knopf is not only a wonderful doctor is a great person the staff is genuinely interested in your well-being they’re kind concerned and …

  5. I have great insurance and have never been charged for a cleaning, this dentist charged me 132$ for cleaning and two X-rays… my dentist in NC never charged me… the least they could’ve done is informed me there would be this charge as I’m use to not being charged

  6. Came in for a simple crown replacement. The assistant, Steve, that saw me was very friendly and answered all my questions. The cost of the operation which took about an hour was about $170 which was a bit less than I was quoted at another place.

  7. Sent me to collections after paying in full with cash. Beware! Millhopper dentistry will over charge you than charge you again! This has happened to 2 other people I know as well.

  8. They are amazing i have had the hardest time finding a decent dentistry that is able to handle and complete my dental work. And Millhopper Family Dentistry knocked it out of the park. Went above and beyond my expectations!

  9. My wife called to establish my family. The receptionist was unprofessional and disrespectful. My wife was on speaker and I heard the receptionist openly laugh my wife for asking questions. Very disappointed, as I had heard good things of the dental staff. Would not recommend.

  10. I LOVE MILLHOPPER FAMILY DENTISTRY!!!!! This is the place to go…all my family members are patients and we always feel so welcome with all the friendly smiles from the front office all the way until you meet with the dentist, everyone is …

  11. I have been going to Millhopper Family Dentistry for several years and am very happy with their work and staff. They do only what is necessary. Upfront and honest. I highly recommend their service.
    Priscilla Townsend

  12. Great place. I tried three new dental offices since I moved out of state but returned to Millhopper Family Dentistry because I could not find a better dental office. I would certainly trust them with taking care of my teeth.

  13. The staff, dentists and everyone there are always professional, efficient and courteous. I have been going here for over 30 years and highly recommend them!

  14. Dr. Spooner and the staff have been wonderful. I had to get a bridge and in the process of that another problem came up. They contacted Dr. Markham who squeezed me in last minute to do a root canal. They both contacted me after to check on …

  15. Having gone to the same dentist every 6 months for 18 years they moved to a new building and prices skyrocketed. I was introduced to Millhoper Family Dentistry by a relative. Not only was it a great experience with a very fair price i …

  16. I’ve had a broken tooth for about a year. (I was in the Navy had gotten a little traumatized by one dentist that really hurt me.) But, that broken tooth had gotten infected and hurt so badly that I couldn’t put it off any longer. The …

  17. Went in this morning with a bad toothache only to find that I lost one of my fillings. Dr. McDonald and her great assistant was the ideal team to get the job done. The visit didn’t even hurt my wallet as a walk in either. Needless to say …

  18. Maxwell, Maranda, and Dr Spooner were terrific. They explained each and every detail to the work I will be having done. The moment you walk into the office, you feel relaxed and eager to get the work done. My hats off to everyone at that office. I look forward to many years of good dental hygiene thanks to the staff!!!

  19. I am a reservist in the Air Force and have to get a dental exam every other year. I scheduled an appointment and asked for an exam only. When I showed up they had scheduled me for a cleaning also. I asked how much for the cleaning and …

  20. My opinion echoes what several other reviewer’s have already stated. The office management employs very questionable business strategies with regards to insurance and taking advantage of the students in the area. Although my insurance …

  21. I love Millhopper Family Denistry! The staff is kind, patient and helpful!! The dentists are skilled and professional. They also have evening hours, which makes it so convenient for people that work.

  22. I needed a second opinion after I had a basic routine procedure done elsewhere. This place is exceptional! Not only were they all very friendly and compassionate, they made me feel listened to. They were not dismissive and didn’t treat me …

  23. I, along with my husband and 5 children have been patients of Millhopper Dentistry since 2014. Love our interactions with Dr McDonald she was a doll, an overall pleasant person ex; my 16 yo son needed a root canal for one of his molers and …

  24. Excellent service!!! Went there on an emergency and had a tooth extracted yesterday. I have always avoided visits to the dentist due to being extremely sensitive and have always suffered through each and every one of them. Not this time; it all went smoothly and painless. Dr. Knopf and Cristina were so nice and gentle. Chapeau!

  25. Fantastic dental practice, I have received excellent customer care and services from Dr McDonald, Craylonda, Natalie and Chante. All the staff appear dedicated and determined to give the highest standard of care, at affordable cost, it is a popular dentist office so book in advance!! Thank you Millhopper Family Dentistry 😁 …

  26. I have been going to Millhopper Family Dentistry for years. Everyone in the office is wonderful! I cannot recommend them more highly. All of the doctors are compassionate and go the extra mile to make the visit comfortable. Love this office!

  27. I cracked a tooth this afternoon and Dr. Knopf was able to see me the same day. Zoe, Tim, and Dr. Knopf were all amazing and the price for the exam was one of the cheapest that I was quoted when I called around. Fantastic care was taken …

  28. Avoid!! While the dentists seem very competent and friendly, the front office employs shady business practices. I was told on the phone that they accept my BCBS insurance. I turned in my insurance card and filled out paperwork when …

  29. I feel so lucky to have found Dr. Gabe Spooner and the staff at Millhopper. I drive over an hour just to see him. Before visiting Dr. Spooner at Millhopper Family Dentistry, I had an unhealthy fear of dentists. I was facing very serious …

  30. I was having serious oral pain. I chipped my front bottom tooth, (#20) i needed a root canal, a buildup, and a crown. I was in serious pain and they took note of that. They got me back quick and i have never been so comfortable during a …

  31. I went to Millhopper Dentistry after a traumatizing encounter with another dentist nearby. Dr. Kuhns was awesome and he reassured me that my teeth were in good condition and I had nothing to worry about. He was very professional and …

  32. I have always had a phobia when it comes to dentists. But no more. I’ve always paid big bucks to be put under for most all procedures but no more. This will be my go-to place for all things dental. Two major extractions at 7pm last night. …

  33. I had somewhat of an emergency. I have insurance as well as “out of network” benefits. The care and professionalism I experienced was beyond words. The provider was gentle and each person working on me gave full and detailed explanations of …

  34. My family and I have been going to Millhopper Family Dentistry for years. My children hated going to their pediatric dentist. When I started with Millhopper Family Dentistry, the anxiety and fear they had (we all had) went away. The …

  35. I had an appointment scheduled at 1p, even received a letter in the mail confirming my appointment. They told me my appointment was at noon and I missed it, but I got “lucky” and they could fit me in. I called before my appointment about …

  36. I’ve been here for 2, going on 3, years and I’ve never left disappointed or felt like I was still clueless about things. The dental hygienist, Tammy, poked and prodded on my teeth but I left feeling 100% refreshed. The new dentist I saw was …

  37. Most ethical dentist around explains billing and what insurance covers. Moving from Miami didn’t think I’ll find one . Everyone around Gainesville was a nightmare after going to at least 5 of them. Read the reviews first.

  38. I would recommend MFD to anyone. They take great care of my two children – so much so that my husband and I finally went back to having regular dental care. They have also always been there in emergencies. They just recently helped my mom with an emergency dental issue during the COVID-19 situation. They are the best!

  39. I’ve seen Dr. Spooner 3 times now and he is fantastic, I’ve found my new dentist! He took the time to explain what was happening with my teeth and gave me several options of care. He was gentle, kind and understood that I’m working within …

  40. Everyone at Millhopper Family Dentistry is very friendly. Wait time in the lobby is minimal. Dr. Spooner and his staff are very professional and friendly. They explain everything in detail to make sure you understand.

  41. I walked in on a Saturday with molar pain and they were more than happy to take me in that same day. Dr. McDonald showed a high sense of knowledge and professionalism in her exam. She showed great empathy in my condition. I had a tooth …

  42. this has been the best experience in going to a dentist I have ever had. One of my front teeth had a terrible cavity and a lot of damage I didn’t want to lose the tooth and didn’t have the money to shell out for a root canal so I kept …

  43. My wife and I have been going here for a few years now. In addition to our routine cleanings, I’ve had an old baby tooth extracted here by Dr. Knopf a couple years ago (it was a baby tooth that I had sitting over an adult tooth forever) and …

  44. I love this dental office. They’re efficient with your time while explaining what is happening. Personally, they checked by dental benefits ahead of time and didn’t suggest additional things that weren’t covered. I’m also not one that usually likes visiting the dentist.

  45. I called this office last Saturday morning with a tooth that was causing me a lot of pain. I was told to come in and they worked me in. I have had teeth pulled before but this was the best experience I have ever had, they all were very …

  46. I love this clinic. They actually don’t even take my dental insurance but I still go here and pay out of pocket because of how great it is. After being told at another clinic I needed thousands of dollars worth of work done I came here …

  47. Dr. Ayala, and the dental assistant are exceptional, Dr. Ayala truly cares about the appearance, function, and the overall hygiene of your mouth. She won’t place a crown in your mouth unless the color, shape, fit is perfect. The bottom line is they care.

  48. I went to Millhopper Family Dentistry for the first time today. I was very anxious and have a fear of the dentist, but they really put my mind at ease. I saw Dr. Spooner, DMD. He was very kind, personable and spoke to me like a human being. …

  49. The atmosphere is great and everyone is very friendly. Dr. Kaley Post is who took care of my problem and I highly recommend her. If Gainesville was my home, I would definitely use Millhopper Family Dentistry.

  50. BEST EXPERIENCE EVER! Not only are they open on Saturday’s they have the best staff and dentist. Steve my dental assistant did a wonderful job explaining everything and taking x-rays, Dr.Knopf was great at going over the x-rays and letting …

  51. If you were ever afraid of the dentist this is the place to alleviate those fears. Courteous, friendly, and I always have the best hygienist ever. Actually look forward to the dental visit.

  52. Love, love, love this dental office. I have been going here for dental needs for over 15 years. Everyone from front desk, to hygienist, to assistants, to dentists are ALL so great, friendly, gentle, and professional. I just cannot say …

  53. Really love this practice. Everyone is professional and the hours for after work appointments are amazing. Staff is gray from receptionist all the way through the dentists. Such a friendly environment. Highly recommended!

  54. After a less than idea experience at a different dentist in town, I was ready to make the drive back to orlando every time I needed a cleaning. After multiple recommendations to millhopper, I gave it a try. …

  55. Been going here for about 10 years and could not be getting any better care. If one dentist can see you another will. The Family here is not your family but the family that works here. They all work as a great team. You won’t regret going …

  56. I love this place and they have such amazing service. No one is excited to go to the dentist; however, their staff makes it a way nicer experience. I recently switched dentists and I needed to schedule my appointment. I was greeted kindly …

  57. Millhopper Family Dentistry is absolutely amazing. My 2 year old fell at the park today and knocked out her front tooth. They were incredibly responsive and informative over the phone. Once we came in, they brought us back right away (on a …

  58. I was nervous about going to a new dentist after moving to Gainesville but was very pleased with this practice during my first visit. A few weeks later, they took care of my granddaughter in an emergency. I know it isn’t easy to examine a 2 …

  59. I am not a patient but they squeezed me into their busy Saturday schedule to fix my temporary broken crown. All staff were extremely friendly and courteous. I am so grateful for all the staff here who truly cared about the pain I was going through and made accommodations to see me. Truly the best!

  60. Today was my 3rd appointment with Millhopper Family Dentistry and so far every visit has been amazing. Everyone I’ve met has been friendly and knowledgeable, but specifically Dr. Spooner and Natalie have made me feel comfortable and actually enjoy experiences that previously I’d dread. So happy to have found them!

  61. MH dentistry is efficient, CLEAN, organized and the staff are very professional. They are always on time. They make going to the dentist a pleasure!! I drive 1.5 hrs to continue seeing them because of all of the above. Highly recommend. I did not get any special services or offers for this review.

  62. They’ve been my dental provider for years and I’ve had many different hygienists and DMDs at Millhopper. Every one has been great, even though I don’t floss as much as I should… I know. …

  63. They have an excellent staff. All the people inside the building are great. My experience with my hygienist, especially with Jenna, is on top as far of cleaning and taking care of my teeth. They are highly recommended. Their staffs are professionals.

  64. This was by far the most amazing experience I’ve ever had! I was involved in an International meeting via zoom when my front tooth fell out. As soon as the meeting was over I broke out in a panic and tears knowing that the next day I had to …

  65. Dr. McDonald and staff were just excellent. Broken tooth with some decay required a rather large filling. No pain. Took one hour total from my arrival. Waiting room experience short. Dentist and staff were very pleasant. Could not ask for a more professional experience.

  66. Wonderful people! They came up with a wonderful resolution to my crown broken off & it couldn’t be reinstalled into place. After just a few minutes of evaluation they came up with sticking my crown into a Invisaline retainer. I love it! It is wonderful to be able to smile without feeling self-conscious.

  67. If your looking for a normal Dentist experience I would suggest finding somewhere else to go! Millhopper Family Dentistry takes their name seriously. From the Friendly greeting upon walking in the office to the Happy see you next time …

  68. The evening and weekend hours of operation is very convenient. Nice, Clean, and Friendly Professional atmosphere. My Dentist and her Assistants were the best! Extraction done quickly and painless didn’t even know it was out. The Best experience I have ever had at the Dentist! I Love It Here!

  69. The dentistry staff was friendly and knowledgeable. They worked us in the next day even though my son was a new patient. They didn’t keep us waiting forever in the lobby OR treatment room which was much appreciated! …

  70. Love going here. My entire family goes here and the hygienist and dentist are great. I love the flexible hours and the optional Saturdays. It’s so convenient. Front desk employees are always sweet and inviting and scheduling is never an issue. Definitely recommend.

  71. Dr. Spooner and the entire Staff at Millhopper make me feel welcome and comfortable each and every visit I make. I have had to have quite a bit of work done, and given the nature of dental work it is not always easy to not feel some …

  72. Definitely an amazing place. I’ve worked a few office jobs and have experience with customer service. I love how the staff goes above and beyond for their patients. Most medical office staff are short and do bare minimum just to get you off …

  73. The dentist and staff that work in this office are all very nice, very professional, and extremely caring. I have always been terrified of going to the dentist, but I love going here. I highly recommend this place for all your dental needs! I am happy I found them!

  74. Millhopper Family Dentistry has been my dentist for the last eleven years.
    They are always very professional and timely each time. I have recommended to them several times and will continue to do so. I feel very comfortable with …

  75. I cannot commend the staff enough for the care they took into making sure my visit was comfortable and low-stress. It’d been 8 years since my last appointment, so naturally I was nervous going into it. The reception staff was informative …

  76. I LOVE this dental place. They are friendly, clean, efficient knowledgeable and professional. They explained everything clearly and kept me very comfortable. It was the best dental experience I’ve ever had.

  77. A very welcoming and non-clinical environment. The Hygienist’s are very personable and are encouraged to use advanced methods for cleaning that are easier on the patient and them.

  78. Both Jenna and my dentist were exceededingly kind. Jenna got my teeth cleaner than anyone in past 60 yrs, HOWEVER, using the caviltron she attempted to deep clean a new pt in one appt. Incorrect! Yes, teeth looked great but mouth bled …

  79. Transferred from another dentist I had been a patient with for 16 years. I was pleasantly surprised by the friendly atmosphere. The help at the counter to the hygienist, dental assistant and the doctor. Oh and the prices were more reasonable then the last place which obviously helps too.

  80. Caring and compassionate, friendly and warm, gorgeous and pristine facility. Love love love my hygienist Kelly and all of the staff is just wonderful. Would not go anywhere else and happily recommend this practice to everyone.

  81. At Millhopper Family Dentistry, you will always feel like family. They are very professional, the atmosphere is always comfortable, and they are very informative. Your plan of care always involves your personal input. I recommend them to everyone.

  82. The staff was wonderful. Everyone from front desk, hygienist, to dentist. All friendly and helpful. They have great hours to help accommodate us working people. Highly recommend them.

  83. The absolute best dental office! Everyone is nice and caring! Dentists are great! I walked in today crying pain with dry socket, walked out smiling with relief! I never feel nervous in their chair!

  84. The staff is very friendly. The service is fast and efficient. As soon as I arrived I was in the back getting my teeth cleaned. The most impressive thing about this dentistry is the fact that they are open on Saturday. I will definitely be back in the future.

  85. I am absolutely beyond the moon with the care and service that Dr. Ayala and Brittany have provided me throughout my dental care needs. I needed a root canal and crown. I’ve never had either before – they explained everything I needed, …

  86. The staff is very professional. I love my hygienist Jenna. She explains everything in detail. We talk through my entire cleaning picking up where we left off at the last appointment. She makes me feel very comfortable and relaxed which is …

  87. The staff at Millhopper Gamily Dentistry are very friendly & welcoming. I really appreciate that Dr. Spooner is very through & explains what I need in order to have the best outcome for my dental needs. I always know exactly what the …

  88. This is the best office in Gainesville. Their hours are so accommodating and all of the staff is absolutely wonderful. I saw Natalie for my cleaning and Dr. spooner for my exam. Both were fantastic!

  89. Dr Spooner is great! His staff are kind and patient. He really makes sure that the new tooth you get fits correctly and looks good, even if he has to remake it. …

  90. Very pleasant staff and high quality work. On one visit my dentist came in on her day off to accommodate me because of my difficult work schedule. Highly recommend!!

  91. I’ve been going there for years, and I can’t imagine a better, more well-run, more comfortable practice. Their evening and Saturday appointments are wonderful for working folks and school kids. If you want a good dental practice, look no farther – Millhopper Family Dentistry is what you’ve been looking for!

  92. So, here I am, fixed income sand close to Christmas…..pain in my tooth…only place that could schedule me quickly (2 days) is the “Millhopper Family Dentist Clinic”……I show up,fully expecting to lose a tooth this day. …

  93. I would recommend this practice to family and friends. They were courteous, professional and I did not get the feeling they were trying to add on unnecessary treatments to pad the bill like some dental practices do. They also offer much better office hours than most. Overall I am extremely satisfied.

  94. I was so pleased with the employees and service at Millhopper Family Dentistry. They made my first visit so comfortable, especially for someone who has anxieties. They are knowledgeable and caring. They explain everything where you can easily understand and encourage questions if you don’t. Definitely a 10/10 from me.

  95. Every appointment I’ve ever had at this practice has been a positive experience. While going to the dentist is not something most of us look forward to, the wonderful people that work at Millhopper Family Dentistry are amazing. They are …

  96. Amazing dentistry. Staff is friendly and very skilled, I don’t have pain when I go here. They’re always accommodating with questions and concerns, I learn something new every visit without feeling embarrassed. Traci is amazing and makes me feel welcome each visit. Take care of your teeth 😬. …

  97. Finally found a wonderful Dental practice, that are honest and trying to save you money. Best kind hands that work on your teeth. On top of that, the front desk staff are amazing and the billing department is right on time submitting …

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