You would think an insurance company would answer their phone. But these clowns don’t. And their ‘Contact Us’ section on their website is only for … See more
Dont pay this company to protect you home, they dont pay claim, they just wan you money, the use all ex so dont pay home claim..and look no one can make them pay..is what they said..the goverment should take this company down for misleading information they use to no pay claims.
I was forced out of my home because of a plumbing issue in the process of getting this fixed which this company didn’t cover that either I attempted to make a claim tho because I wasn’t in the home that I’m trying to get back into so I can …
Terrible insurance coverage. Everything is great until you have a claim then they will deny all responsibility. I’d like to hear about one person who actually had a claim settled through these snakes.
Do not do business with this unethical company, they would not pay a frozen pipe claim, and recently, would not refund an unused portion of insurance. I am forced to provide one star to post this review.
Attempt to use website to pay homeowners overdue premium of $80 but failed several times. Used policy number & coverage date to set up new account. Failed.
Millville Mutual let me down by denying my $18,000 storm damage claim, after being a supposed valued customer over 30 years. My first time I needed to turn to them and they let me down. Then, they sent me a letter giving me 60 days to fix the damaged issues or they were canceling my policy! BEWARE BEFORE DEALING WITH THESE PEOPLE!
If I could rate this company lower than a one star I would. They are rude and unprofessional. They don’t listen to you and then when you go back with more information for them they tell you that you are changing your story. They also told …
They paid for my roof damage when a storm hit it with no issue I don’t know if people don’t have the right insurance policies. They were very professional and got my roof fixed immediately.
Been a customer for about 10 years. The entire staff needs to be trained in customer service. Everyone of the employees are rude, provide service with a bad attitude, and are generally unhelpful. The few claims I have filed have been …
We been a customer for many years. Sold our property back in December called many times refused to give us a refund, called again when my husband past away in July again nothing but issues, lewistown office is the nasty people I have …
Bad customer service representatives. Desperately need courses in compassion and how to talk to other human beings. Wouldn’t hurt to also think up some new ways on how to keep your customers from leaving. This would improve if customer service improved.
Claims adjuster needs a different job. They came out to assess damages. Did not listen to anything i said. Ignored and disregarded everything I told him. Instead of listening to what I told him he only half heard and twisted everything I …
Terrible customer service. Rude, talked down to me, made several implications against my abilities to be smart enough to properly protect my home. Adjuster denied my claim before even leaving the property. Couldn’t even listen to my …
Zero. Shady. Horrible customer service
Knowledgeable staff. Competitive rates.
They’re lucky I have to give a star. I’d give it 0 if I could. Absolute garbage of an insurance company.
Very fast at sending out claim check. Thank you for all your help Chad Holdren.
Dont pay this company to protect you home, they dont pay claim, they just wan you money, the use all ex so dont pay home claim..and look no one can make them pay..is what they said..the goverment should take this company down for misleading information they use to no pay claims.
I was forced out of my home because of a plumbing issue in the process of getting this fixed which this company didn’t cover that either I attempted to make a claim tho because I wasn’t in the home that I’m trying to get back into so I can …
Terrible insurance coverage. Everything is great until you have a claim then they will deny all responsibility. I’d like to hear about one person who actually had a claim settled through these snakes.
Do not do business with this unethical company, they would not pay a frozen pipe claim, and recently, would not refund an unused portion of insurance. I am forced to provide one star to post this review.
I have had them for my home owners insurance for about 3 years and no complaints
Attempt to use website to pay homeowners overdue premium of $80 but failed several times. Used policy number & coverage date to set up new account. Failed.
Millville Mutual let me down by denying my $18,000 storm damage claim, after being a supposed valued customer over 30 years. My first time I needed to turn to them and they let me down. Then, they sent me a letter giving me 60 days to fix the damaged issues or they were canceling my policy! BEWARE BEFORE DEALING WITH THESE PEOPLE!
If I could rate this company lower than a one star I would. They are rude and unprofessional. They don’t listen to you and then when you go back with more information for them they tell you that you are changing your story. They also told …
They paid for my roof damage when a storm hit it with no issue I don’t know if people don’t have the right insurance policies. They were very professional and got my roof fixed immediately.
WARNING: READ THIS BEFORE DOING BUSINESS WITH THIS COMPANY
I had Millville insurance for a little over 2 years. I went with them because …
Been a customer for about 10 years. The entire staff needs to be trained in customer service. Everyone of the employees are rude, provide service with a bad attitude, and are generally unhelpful. The few claims I have filed have been …
We been a customer for many years. Sold our property back in December called many times refused to give us a refund, called again when my husband past away in July again nothing but issues, lewistown office is the nasty people I have …
Have used them for four years and they have been great. Respond quickly pay out fairly and within only a couple days.
Bad customer service representatives. Desperately need courses in compassion and how to talk to other human beings. Wouldn’t hurt to also think up some new ways on how to keep your customers from leaving. This would improve if customer service improved.
Claims adjuster needs a different job. They came out to assess damages. Did not listen to anything i said. Ignored and disregarded everything I told him. Instead of listening to what I told him he only half heard and twisted everything I …
Terrible customer service. Rude, talked down to me, made several implications against my abilities to be smart enough to properly protect my home. Adjuster denied my claim before even leaving the property. Couldn’t even listen to my …