Millwood Hospital

Counseling & mental health, Millwood Hospital

Physicians are on the medical staff of Millwood Hospital, but, with limited exceptions, are independent practitioners who are not employees or … See more

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Millwood Hospital Contact Details

  • 1011 N Cooper St, Arlington, TX 76011
  • 334-493-3541
  • 817-382-9603
  • Friday Open 24 hours
    Saturday Open 24 hours
    Sunday Open 24 hours
    Monday Open 24 hours
    Tuesday Open 24 hours
    Wednesday Open 24 hours
    Thursday Open 24 hours
  • http://www.millwoodhospital.com/
  • Facebook, Linkedin

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Millwood Hospital Reviews ( 250 )

  1. The receptionist is the most rude person I’ve met , no help at all when you need it the most . Having to come visit a person in this place is not pleasant and with a receptionist that is rude and no help at all does not help the situation .

  2. I wish there were negative numbers when rating this.The nurses treat you as if you are a prisoner and you have no say in what happens.The food provided caused the other patients and I food poisoning.This place is horrid and should be shut down.

  3. Worse mental hospital ever plesss atay a away social worker place clients in ghetto homes with no supvision run away don’t go there rather go to Trinity springs or dog house than go there

  4. I have no idea about this place but my brother will be admitted there today and my family has been through so much as it is I need this place to help him, these reviews are not good and I’m very skeptical however We have no other choice. I want my brother back please help him!

  5. I AM SCARRED FOR LIFE. I felt like I was in a thriller/HORROR movie. I have these images burned into my head – PEOPLE HANGING THEMSELVES BLOODY FIGHTS. IT NEEDS TO BE SHUT DOWN.

  6. This place sucks!!! Do not send anyone that you love here!!! The staff has know clue what’s going on. You wait forever to find out anything. Doctors are a joke. I wish I didn’t have to give them one star!!

  7. awful place with rampant abuse and drugging of patients. Notice all the good reviews are from vaguely anonymous people or people who havent actually stayed in this hell hole.

  8. Horrible experience at this place DON’T DON’T DON’T send your child to this place it’s so sad and pitiful I’m surprised they still up and running they drugged my son up for nothing he was fully function he just had a angry outburst and was …

  9. terrible treatment of patients. misdiagnosing and forging things to keep people with good insurance in the hospital to get their money. do not go here. they are liars.

  10. They are the wrost people ever don’t try and call someone they don’t care all they do is lie and say different things for damn near three hours I was calling for my wife I hate this place. The African man and woman always say that they are in group cause their to lazy to get up and get them smh

  11. I arrived at 6:40 p.m. with only 3 people waiting it 9:30p.m. I’m still here no one has come out to stay any thing….the lady st the front desk if you walk up to her she picks up the phone as if she talking with someone…I stood there …

  12. My grandma was beaten when she was alone without her family!! Terrible food, & they assume alot of stuff like if you dont eat, they think your anorexic

  13. Didnt get any one on one time with my therapist or doctor I got laughed at by the staff yelled at woken up at 3 a.m. by a staff member she waved her hands in my face and made me feel unsafe was treated poorly and disrespectfully I felt like …

  14. i stayed herer about a year ago and it was a nightmare, the staff was very very rude, they would ignore you, when asking for something like towels for a shower,in witch you cant get yourself, they seemed put out. the food was awful and the …

  15. This place wasn’t all that bad but they sure do know how too play with your mind too make sure u know what u r doing and if u r n the right state of mind i love this place and i forgive some of the staff who were rude but this place and the Dr i had which was Dr Bennett has changed my life im soo much better and i dont regret coming here

  16. My grandson was discharged at homeless street when we were half an hour late to pick him up. No regard to any human basis.

  17. I was forced and tricked into coming to this place I had miscarried with my twins in February due to a patient kicking me in the stomach … So why would I want to be locked up with a lot of mentally unstable people …omg it was like a …

  18. No communication on med changes and lies about the amount of time you can talk to your family member. And have a habit of hanging up on you when you ask questions about your family member.

  19. stayed here in 2016 and since then i haven’t been the same because of that tech that looks like a dyke. i know everyone that’s been know exactly who i’m talking about. she’s emotionally abusive and needs to be checked

  20. My daughter is at this facility, I was reading the reviews and now I am concerned about how she might be, I really hope she gets out from this place before christmas, if not it will be the saddest christmas ever, the reviews are really …

  21. After reading the reviews here! I have to ask myself. Do I send my child here for help where he will be able to come back home in due or let him continue to make bad decisions and end up in prison doing hard time where he may not make it home. “Things that make you go hmm”

  22. If you want to send a loved one for help it’s not here. Me and my brother went here. both were bad experiences. I would go into detail but it be too long. Find a better place for help. Really exspensive too. I was there 11 days and it cost 100,000$ .

  23. The last place I wanted to be was at a hospital like millwood but my experience there really helped turn my life around. Dr. Mehta all the staff there really helped me get through a bad time in my life. I will forever be grateful to them.

  24. Excellent facility and professionalism among trained and experienced specialists are customary among Millwood.
    A Veteran and major asset as a Millwood Team leader who is accredited to the …

  25. My friend was a patient here and after hearing what happened I feel really bad, plus my parents have had to sign my brother out of going inpatient many times since they tried sending him here and it is just horrible. This place is unprofessional and needs to be shut down.

  26. I took my 11 year old here because she was cutting, suffering depression, and major panic attack and anxiety. They did an assessment and sent her to the Excel center for 10 day of outpatient. I believe they saved her life.

  27. Ok I haven’t been here personally but my little brother James Isaiah or Isaiah James he goes by both just went to this place for about a week. Now lemme tell u I was NOT happy about it especially after getting on here and seeing all these …

  28. This place doesn’t even deserve one star… literally I called them recorded the voice calls when I told the stuff that the voice is been recorded they don’t want to answer any question because they might give you the false or the wrong …

  29. i went here abt 3 yrs ago bc of a suicide attempt and was literally the worst thing ever. the only good part was the people in there w me. shoutout to mr pickle doe

  30. Don’t believe anything good they tell you about this place. It’s all lies to get you in the front door. They’ll bully you, abuse you, drug you & take all the money they can from you. Please, I implore you, if you care for yourself or your …

  31. This place needs to be shut down. It’s horrible. Illegally holding people. Unwanted sexual activity . Several shots in the behind while being held down by staff. Fighting the staff laughs and teases. People tranquilized, crawling on the …

  32. First time there my daughter was told to shut up when she cried for me. Came home more angry than she left. We thought she needed help so we took her again. 4 days later. Meds were not right. Some other children threw her stuff toys in …

  33. The staff are great but this place is SEVERELY in need of more Psychiatrists. The ones they have right now are so overwhelmed with the amount of patients they are required to see.

  34. My daughter claims to be in hell. DO NOT ADMIT YOURSELF TO THIS HOSPITAL!! I am doing everything within my power to have her transferred or released. I continue to get the run around. Very unprofessional. I believe it is a money scam.

  35. If you have a horror story like myself and my husband please contact me. This place needs to be shut down. With the amount of negligence and malpractice it is amusing they’re still running.

  36. I am suing Millwood in federal court for numerous civil rights violations. Easily searchable on Google for Trimble versus Millwood Hospital. They’re telling patients and their families that my case is dismissed and I’m a liar. So not true! My case is still active and you can see that for yourself online!

  37. Turned my whole life around. The sheets we do everyday that teaches us valuable things are so amazing and the food is great! I also loved going to the gym.❤️

  38. My friend just had a terrible experience where. Waited 10 hrs to get a bed. Bp was 240/120 and one nurse said he’s doing it to himself. More crap happened and they called an ambulance and he went Toto ARL memorial and then home. This place does more harm than good.This place needs to be shut down.

  39. Worst experience for my teenage daughter during a situation which is already upsetting. The staff are incompetent, the price is super high, they do not work with you to pay the bill after the fact even if paying them cash! Just hands down …

  40. Wow. Just wow. These are the rudest, most unprofessional people I’ve ever encountered at a medical facility. I should not have to say “calm down, sir” to an EMPLOYEE. Or be hung up on. When they’re acting like an irate, immature customer …

  41. took five days to be seen by doctor also only therapy is coloring in books, staff never told us it would take 24 hours after we requested to get her out because place does not communicate with parents and will not return phone calls. i would not recommend this place. only concern of theres is how they are getting paid.

  42. My son is in there now and like I’ve been reading thee reviews. I have had the same experiences bed bugs my son has been bit by, staff not communicating with each other or myself, they are medicating him more than he needs to be, I’ve …

  43. Doesn’t make any sense to leave a complaint on here because just look at how much they care that they copy and paste a generic response. They don’t care to fix themselves. I wonder what it takes for the state to go up in there and close the …

  44. This place was horrible for me. I am still traumatized from that day, the staff are horrible unprofessional and rude. Everybody wanted to go back to their parents because of how bad this place is! NEVER TAKE YOUR CHILD HERE. i still have dreams about going back.

  45. I had to call my lawyer to get me released. They are all about the money. Poor patient care. Staff makes fun of the patients. The nurses are rude. Don’t go there and don’t take a loved one there.

  46. Horrible place! They give u information for outpatient,have u sign documents without fully disclosing what it says and u find your loved one trapped in inpatient and when you try to discharge they make up false lies that the patient is …

  47. The nurses mocked their patients and didnt care for them. Isolates patients, if one mistake is made they make you stay in your room for the rest of the day. You arent allowed to socialize at all. The techs are very rude and childish. If i could give 0 stars i would.

  48. If I could rate this place it would be 0 they treat their patients like animals and it is disturbing to hear about my family’s experience at this hospital.DO NOT let your children/family members attend.

  49. How can you expect anyone, any minor, a CHILD, to get better from drug abuse if you belittle them, call them failures, say their parents don’t love them (which is more than likely the cause of the drug abuse?)??? If you are capable of saying this to another human instead of helping them and having compassion you are truly evil.

  50. They masquerade at hospitals hoping to pick up patients that hospitals don’t have the staff for. You can be incarcerated against your will within four hours if you talk to one of their staff who does not identify themselves. The police …

  51. I just got released from there today. It was the worst experience ever. It made my depression and anxiety worse. Most of the staff was nice but a couple were mean. And the food was yeh worst ever.

  52. Wait is forever. Got here 5pm yesterday stayed till 11 didnt get to see anyone just sat in the waitong room. Came ba k the next day from 8am to 12 they told us to come back at 5p. Get back at 5 its now 715 and we are still waiting. We would …

  53. This hospital is very bad. Most of the patients are either homeless looking for a place to stay or druggies trying to make connections with other druggies to buy and sell medications and exchange them for drugs. This hospital takes county …

  54. Can never get ahold of my child, always told to call back even during their phone time 6-8, and forget about talking to your child on non visit days. You don’t get ahold of the Doctors or NP they get ahold of you mainly from a blocked …

  55. I was misdiagnosed and subjected to many medications which disabled me. My problem was substance abuse. Very little time is spent helping people free themselves from drugs and alcohol. AA had a very limited presence at this hospital. Once I …

  56. My 6 year old son was inpatient at Millwood for almost 2 weeks. NOT ONCE did they wash his clothes. NOT ONCE did he get a shower. My 6 year old has a rash on his leg from the filth. Also, they didn’t give him his toothbrush. Do not take your child here!

  57. If you or your loved ones are seeking help, do NOT go HERE! Only try to drug you up and take your insurance money. Staff does nothing. When you ask to talk to someone, they laugh and tell you to go to bed. When you go to transfer to a …

  58. Let me offer a disclaimer —— we believe that we have the very BEST team of doctors, clinicians, therapists, Nurse Practioners and nursing staff that we could ever ask for or dream of! Thank you to each of you that have assisted, talked …

  59. My mom was sent here two times… They had released her the first time after about 2-3 weeks. She seemed okie but then when she went to the meeting they forced her to go to they sent her back in. They wouldnt even tell us why she was …

  60. Millwood Hospital
    I called earlier today and the people I spoke to on the phone were ignorant. They couldn’t locate the patient I was looking for. I’m sitting in the lobby, right …

  61. I had to give it 1 star because 0 isn’t an option. First off, it’s not a hospital. No emergency rooms. First time I walked in they were very nice, until we tried to leave. Then I asked ” Y’all can keep people here by force?” Wich they replied with a simple “Yes” Don’t come here.

  62. Pitiful sad and outright disgusting. The administration needs to stay a little late in the evenings to see the outright unprofessional and nasty ways of the staff toward visitors and patients. This is the most unprofessional facility in the …

  63. While prevalence of psychiatric illnesses/substance abuses is on the rise, we need safe places i.e. psychiatric hospitals where a patient can heal. Millwood Hospital has evolved into one of The Best hospital in DFW area, with transparent …

  64. My hats off to Millwood Hospital I’ve been through a lot of hospitals with my granddaughter and none of them have helped she’s on medication that is helping her and the operations manager there is a godsend good hospital you just gotta work with them as they work with you

  65. When I called to talked to my sister a male nurse answered the phone. When I told him who I was looking for he called her over, told her she “can’t have too many phone calls” and then proceeded to tell me he was going to tell her to call me …

  66. Don’t send your love ones here, my son was admitted, he was on a medication that makes him sleep all the time so basically that was the treatment they gave him, for discharge took more than an hour because they lost his shoes and in top of …

  67. DO NOT GO HERE FOR ANY REASON!!! Try the brand new Behavioral Health Center at the real hospital across the street! I went in for alcohol detox as a voluntary intake. When during the assessment process, I decided that I would rather not …

  68. As I understand, it can be difficult to leave this facility. I’d argue that the help Millwood is willing or able to offer is insufficient to justify a person being stuck there for an extended period of time. It makes me worry about the people who don’t have anyone fighting with them.

  69. This place was very unprofessional during my stay in 2017. The staff was loud at night when people were trying to sleep. Bad enough most of us had a hard time getting to sleep for them to be so inconsiderate. All they did was push pills and …

  70. This place needs to be burned to the ground! Trust me it is every bit as horrible as people say. DO NOT GO THERE!!!!!!! I was there a few years ago, am now 61 years old. The cafeteria was always filthy and I was afraid to eat what came …

  71. I’m not going to lie, i was scared at first. this was my first trip to a hospital like this, and i arrived at night, so i was very frightened, the night nurses we’rent the nicest, the food wasn’t the best, but my stay was ok. The day nurses …

  72. Disgusting practices. Nurses yelling at patients and treating them extremely poorly, illegally refusing to release patients until threatened with legal action, everything wrong with the current mental health system.

  73. Worse place ever! It was 9:56am 5/29/17 and I am trying to get ahold of someone that can give me a release date or even an estimate on a release date. The Doctors never call you to discuss medications and to get your input on stuff like …

  74. Please do not go here, the staff doesn’t attend to patients, the nurse gave us the wrong medications, and they are extremely run down and dirty, the nurse’s station is really unprofessional, DO NOT send your children here at all. They also …

  75. I was forced to go here without any option in 2016. Despite telling them by going, I would be losing that time from my job thus making it harder for me to pay rent. Not to mention I missed 2 weeks of school at the end of the semester. They …

  76. My granddaughter was admitted on 11/1/15 and had an intake case worker take the information. The first lie, was that we were told they don’t give thorazine, lie. The doctor ordered thorazine. Then three days later, they called and told me …

  77. My son Phoenix is currently here, admitted last night. He better be treated kindly and like a human being. The bulk of these reviews are scary. But no other hospital would take him and he needs help. 😣 Two stars until I get a better idea on how he’s being treated. …

  78. The hospital only permits calls to loved ones from 6 to 8 in the evening, but will take up half that time doing medication or just BS. Either allow calls at a time when medication isn’t being done OR do the meds before/after. Our loved ones need to know they are missed and loved. (Especially an 8yo child.)

  79. My daughter was sent here three times. First two were very helpful. Third time around, during visitation, I overheard staff talking about quitting and reasons why, etc. Also, my daughter was discharged with tardive dyskinesia from an …

  80. Do your research before sending a loved one here. This “hospital” had a death at their facility last year, but I’m sure that isn’t shared with potential patients. My dog receives better care at the vet than patients get at this place. State should come in a close its doors.

  81. Front Desk receptionist is rude and unhelpful. When you are wanting to talk to your spouses case worker, you can’t unless you have the ID number. First it was you have to have the ID number, then they switched it to where you had have their …

  82. I was here for 7 days in the adolescent girl’s group. The doctor, Bhotia, drugged me with 40 mg of Prozac making me very loopy and exhausted. It took a physical toll on my body and the nurses refused to talk to the doctor about it. The RNs …

  83. In November I brought my grandson to this facility for help. Things were going pretty good until they put a person with violent tendencies in with the non-violent adolescents. My grandson was attacked and his front teeth were broken. The …

  84. My 13 year old daughter was taken to this hospital after being screamed and yelled at by an APD officer. The officer asked and asked so many times, that after the 5th time of the officer screaming at her while standing in her face and …

  85. the worse place you can be at !!! doctors are so currupted they also over medicate the patients won’t keep track of what medications they are giving them !!! literally the rooms are so freaking cold and won’t give you any blankets people …

  86. Horrible!! They will extend the patients stay even if they are good enough to be released, only to get more money out of you. I’ve had to get an attorney involved because the staff in the back are ignorant and plain awful!! My son didn’t …

  87. Terrible..Do not waste your time. My brother who is mentally disabled needed to be seen, admitted and given his meds. They told me they were waiting for a room and they would call him back for the assessment. They had us waiting FIVE hours. …

  88. They Saved My Life! I am a 40 year old female who nearly committed suicide at the thought of divorce after 24 years of marriage. I am still happily married and they taught me in 7 days how to live again and showed me I am a normal human …

  89. When I first walked in, I expected it to be strict and cold, but I was wrong. The staff was very friendly and prompt whenever I asked for something. They do have several rules, but the atmosphere of the staff is mellow and pleasant. I felt …

  90. This hospital saved my life and helped me gain insight to a better life and great start to my journey thru addiction and my mental health problems. The food was good the staff was fantastic and listened to me and the doctors are awesome.

  91. my sister is in there right now and i just got a 10 minute call from her and that was very difficult for me to hear millwood hospital i sincerely hope you burn very slowly

  92. Our 14 year old son was admitted with a list of Issues, as outlined by a neuropsychologist. He had stolen a knife for the purpose of cutting his toes off and eating them. When asked, he admitted to the voice that talks to him at home and …

  93. I have been at Millwood for over 2.5 years. This hospital has upgraded their facility and it looks great! The patient experience is placed first and the leadership at the facility places value on quality and they care for their employees! …

  94. First of all I am a concerned wife not a patient and I would give them no stars if I could. My husband is currently being housed here involuntarily because of a lie said to the staff from a Grand Prairie Police officer. I have spoke with …

  95. No assistance with a true mental health emergency. Child in crisis and asked for assistance with getting him into the facility. “We don’t help to get them from the car. That’s our policy. That’s my supervisor right there if you have …

  96. my daughter is currently inpatient there and i want her out. I was told that she wouldnt be there mlre than 7 days and were approaching 2 weeks. She said the staff is mean to her and that the food is dosgusting. She was sick with a stomach …

  97. There may be people here that care, but it isn’t everyone. Techs and nurses are not always present, leaving kids alone. None of these kids are in a great place and some of them will lash out at others, especially when not supervised. They …

  98. RUN. FAR AWAY. first off, once you enter the building you cannot leave, they lock the entry doors and your relative will not be able to leave until you are taken into the back. this facility is disturbingly unhygienic and old, psychiatrist …

  99. They do not follow their own patient handbook. There is no visitation per handbook. They cannot stay on top of zoom sessions either. Don’t drop off child there because you won’t be able to visually see They are okay on regular basis. Unacceptable

  100. Following a recent experience with Millwood I cannot recommend the in-patient program for a minor. In a week stay at Millwood not a single time were we contacted by a nurse practitioner or doctor, even after numerous requests for contact …

  101. Can anybody help me. My friend is currently admitted there because of a huge misunderstanding. She was reported on intentions of suicide when she didn’t have any. The police told us that she is being sent for counseling and that she will be …

  102. The level of care is closer to the penal system than anything else. There are some individuals who “try” in the system provided, however the overall shortfalls and failures are too big to ignore. AVOID AT ALL COSTS. There is little help that will actually translate to a positive outcome. Please avoid.

  103. I wouldn’t suggest going to the inpaciant at the Arlington hospital if your having mental and spiritual issues because it’s located right next to a cemetery giving access to the demonic kingdom to act stronger in the hospital because they …

  104. I took my child in to be assessed and had only completed the paperwork and was waiting to be scene in the lobby – again we were just waiting in the lobby and had not gone back to be evaluated. I overheard a patience’s relative discussing a …

  105. This place is horrible. The staff was rude to me and my family. Plus the conditions inside are like the worst thing you’ve seen in a hollywood movie. You can expect to be treated like you have no dignity. Hopefully you will not need a blanket. They do not deserve the one star.

  106. This hospital helped to be honest … At first when I got their I was so scared to stay their because I thought it was going to be like the ones you see on tv that you get bullied and that they treat you bad. It’s nothing like that millwood …

  107. I read the reviews before I brought my son here and I tell you what the reviews are pretty darn horrifying!!!!! I was so scared to leave my little boy here with the fear of having to fight to get him back or end up with a zombie child that …

  108. Mental illness and emotional crises are difficult phenomenon to tackle in American society. Access to quality mental health care is dwindling, especially in Texas. When a crisis happens, and it is determined that a person might benefit from …

  109. I was extremely worried and scared after my daughter was brought into the ER and the only hospital with an available bed was 45 minutes away in Arlington. The reviews were horrible and it freaked me out. …

  110. I was a patient here from june 21 to july 1st. and i can truly say this. They care, but at the end of the day you are a liability. They flashed lights in my face at night and ignored the one thing we REALLY needed which was affection. the …

  111. I’ve been admitted to this hospital twice as a teen. And now that I’m almost 20 I was looking back at the experiance. Both times i was treated horribly. My first time I was in for selfharm and suicidal thoughts/actions. I left and the next …

  112. My son was here for 8 days for a suicide attempt, and it was horrible. He only saw the doctor once, they bullied him about his skin color, his nails, you name it. The first night we went to visit him, it felt like jail. The lady at the …

  113. I Loved this place and the amazing staff. They are all caring and compassionate. Ali is an amazing tech and maintains professionalism in the toughest situations she deserves a promotion and a raise! Thanks Ali! Sorry if I spelled your name …

  114. My 12 year old son was sent here for severe anger outbursts, Severe depression & suicidal thoughts. He spent 8 days in the adolescent part. There was a lot of communication with the counselor Dylan & the nurses. My family & son received the …

  115. One word. Torture. I voluntarily went there, but did that change anything? No. They lied about diagnosis and emotional state, so they could keep getting their paycheck. Twelve year old boys are joined with the adolescent girls. They treat …

  116. If only there were a “Zero Star” option, these guys would earn it. The only reason to take your child there is if you hate your child or at the least, don’t care about what care is in their best interest. Four days, no treatment, no …

  117. Worse possible place to take anyone you love.
    I was taken here as a kid they dosed us through the food and with pills leaving you a drooling mess I lasted 4 days there when I got out my mom took me to …

  118. If I could put -10 stars, I would. I don’t know why I haven’t rated and reviewed this hospital until now, but when I was 13(I’m 19 now), my mother’s ex boyfriend sent me to this hospital, because he thought I was crazy and was a harm to …

  119. The people in this place are treated poorly. I am a former patient and I would never put anyone I know or love in this place. The people who do the vitals wake you up at three in the morning. The blood taking people miss the vein every …

  120. I was court ordered here after a blackout due to some fake pressed pills. I initially didn’t enjoy my stay, and don’t look back on it fondly whatsoever, but I left Millwood clean and sober with the intention to stay clean and sober. They …

  121. this hospital is horrible.I was in the adolescent unit in january and march of 2021 and ii never felt so unsafe in my life.A guy from the boys side jumped over the counter,smashed the computers,and jus turnt real violent while ii was in the …

  122. I was there for suicidal thinking and depression and the first day they wouldn’t let you call your parents when you were homesick they just said suck it up. The food was terrible for breakfast they probably just have you stale bread and …

  123. PLEASE DO NOT SEND ANYONE HERE!!
    As a former patient at this hospital I would like to express my utter dislike of the way this hospital is ran. I was a female adolescent patient at this …

  124. This place is a joke. They have given me nothing but the runaround since my husband got there. It has been hell trying to find out what is going on with him. I am very unhappy to say the least. But let me put a shout out to 2 ladies Vicky & …

  125. While I was in this hospital, the other patients were nice to me, however, it was only because I had no idea what I was getting into whenever I found the hospital. Half of them were druggies, gang members, murderers, and the other half were …

  126. Only giving a 1 brcabec i cant give any stars.My daughter went there for 5 days when she got go she was wrost off then before she went it. It was horrible for her they do not care about these kids the doc will just give a diagnosis then put …

  127. Mill wood is better than jail, they feed and take care of their patience. There are many cons but let me assure you again that place is better than jail. The bed is warm and so is the food the programs although they might not work for …

  128. I got a call from this hospital. Never been there or know anyone who has. Was really confused when they called me and they were rude when I asked them why they called my number.

  129. My 8 year old son left Millwood no better, if not worse, than when he went in. If you do send your child here do not expect to talk to a doctor. If you are lucky enough for them to call you don’t miss the call. He called on day 2 and I …

  130. I went to Millwood a while back. I saw the reviews and wanted to share my experience.. The staff ignored me. I was called ‘princess’ when I asked for a glass of water. I was seriously over medicated.. During the night the lights were …

  131. It is a real shame that THIS place is the best and only option we have in Tarrant and Parker counties. We really can’t do better than this?? My daughter experienced things here that she pleaded with me to never let her go back. She went for …

  132. The facility itself is dirty and in poor condition. The staff are heartless, inattentive, and unhelpful. They make the process of getting an admitted loved one out very difficult so they can milk as much out of you as they can, forcing them …

  133. Just got out today. I was told 5-7 days. On the 6th day the doctor told me “You need to stay 4 more days, your insurance is willing to cover it but we are getting less money from it” after reading the comments I can see I’m not the only one …

  134. Never take anyone you love to this place. I was there for a week until my insurance ran out. I voluntarily admitted myself due to depression. The first night there were bed bugs in the room they put me in. They had to move me. They put …

  135. Doctors, Social Workers & Therapists here are totally incompetent. They neglectfully released my daughter from their care even though they failed to stabilize her and she was still a danger to herself and others. They only seemed to care …

  136. Some of the staff is GREAT but I myself work at a hospital and my experience here was SHOCKING! We weren’t required to wear masks which was a shock to me, but my BIGGEST issue was that when the nurses where checking my blood sugar or inject …

  137. I had my Dad stay in this place for five days. During his visit they did not do a simple task of faxing his bond coordinator proof of admission. two assured that they would get it done and two said that they would look into it and none did …

  138. WARNING: not biased at all; I want people to get the help they deserve and warn people of this hospital. I was a patient 4 years ago, not sure if things have changed since then, but my experiences there were horrific. I was inpatient 4 …

  139. I feel sorry for people that get held hostage here. I suffer from PTSD and a brain injury. I walked in to talk to a doctor, then they wouldn’t let me leave. This is a torcher place.

  140. DO NOT GO TO MILLWOOD! Millwood turned me away today. Apparently I’m on their “Do Not Return” list. The police gave me a ride to another hospital that will take me. They made me wait 2 hours in intake and then turn me away. Also in intake, I asked for a 2nd orange juice because I was dehydrated, and the lady slammed the door in my face.

  141. We were all nervous as we came together as family to get a family member help here. But from the intake to visitation, to the discharge we were met with professionalism, compassion, and understanding of what our loved one needed. I felt …

  142. The meds they switched me to really worked, so I had a fairly positive experience. Happened to make some good friends while I was there, and learned a lot about myself in group therapy. The temperature in the rooms seemed to be either way …

  143. Horrible! Horrible! Services. If their was a option for no stars I wouldn’t put one. Took my son for an assessment due to him being depressed. First mistake, I didnt read reviews. I signed the paperwork and we waited for an hour. Went to …

  144. I was a patient here. There was only 2 nice staff, and most of the staff triggered me. Even if they knew my triggers. It isn’t very clean, and looks very old and dirty. Most of the people there get away with what they do like telling …

  145. i was hospitalized here 3 years ago for trying to commit suicide, and they treated me horribly. i’m a trans male and they refused to call me with male pronouns or with my preferred name, i was bullied by other kids and they refused to help, …

  146. If I could rate a zero, I would. PLEASE DO NOT take your family or yourself here. The communication from staff is nonexistent. Dr. Attawalla absolutely extorted my family member to make him stay longer and only discharged after I threatened …

  147. I cannot speak for their other services but if you are an adult please please please do not go here. I didn’t take the other reviews seriously and I wish I had. If you’re on insurance, they will keep you there as long as possible to get …

  148. This was my 4th hospitalization. My 1st time at this hospital. From the receptionist to the progressive therapists, nurses, techs, doctors and janitorial staff, everyone was sincere and eager to serve in their capacity for our well being. …

  149. This place is beyond terrible. The nurses & technicians for the most part are significantly under trained and have no empathy. Group therapy involves a lot of basic stuff and a lot of coloring and playing games. No real skills or help given …

  150. I apologize, but I need to place another review. It’s been six months since I was patient there, and to this day I now suffer from PTSD. I’ve been given doctors to treat my nightmares about the place, about even seeing the cinder block …

  151. I mean… I’ll be honest. I was a patient there like 4 weeks ago. It wasn’t bad. I made friends there, many things to do there. (You won’t be bored all day). The food there isn’t bad at all. Some of the staff were nice. The only thing I’ll …

  152. ive been to many hospitals like this. this was my last hospitalization. i was here exactly 2 years ago as an adolescent. during my stay, a few nurses got fired for behavior (i saw a nurse physically fight a patient) but the food isngood and …

  153. I asked the front desk person at 7:00 pm if I could discharge my teen. she tells me that she will get a sup. So i wait… I ask how long and she asks me where my son is… visiting hours are over.. mocked me every time I approached the …

  154. Firefighter / Paramedic dealing with anxiety, depression and PTSD and I was treated as if I was in jail!!! The psychiatrist assigned to me at this place NEVER looked at me in the eyes and I was here fore ten days. I was forced to stay here …

  155. DO NOT SEND YOUR FAMILY HERE! You are treated like a inmate!! No “therapy” just group where everyone is just sitting there or they take you to a small gym to play games. You have to write everything in crayon which I understand why but …

  156. During intake I was put into a very cold room with almost no clothing, no shoes, a woman came in with paperwork and said she’d be back and never came. I had to ask five people for a blanket before I was begrudgingly given one. I ended up …

  157. This hospital hold people against their will with bad treatment just to charge patients $2,000 a day. And no communication with the patient’s family until someone goes up there and spends the day on the phone demanding to know what is going …

  158. Millwood psyche ward is a TRAP for those who need of REAL mental health services. The abuses there are phenomenal and does more mental harm to their patients. It’s another way that Doctors and Hospital owners to rip off insurance companies!!!

  159. Do NOT take your child to Millwood Hospital! This was the worst experience for my child and myself. And btw… Millwood Management… don’t bother posting the cursory “thank you for your feedback” response. I did a formal complaint …

  160. Millwood has always saved money for the sake of the billions in profit the parent company likes by never having enough staff to keep people safe, and now they cut the snacks and took away over half of the therapy groups. You just sit around doing nothing while your insurance pays 2k per day.

  161. We had a great experience with Millwood. The staff was welcoming and professional, explained everything thoroughly and put us at ease about the process. We appreciated their professionalism and support.

  162. Whatever you do DO NOT bring your loved ones here, specially not your children. I made that mistake and I am regretting it. My child was administered medication without my consent. They did not even try to contact me. I brought the police …

  163. I came in here needing help and left even more traumatized than before. From the rooms being a health hazard due to lack of cleanliness to the awful unprofessional staff I was extremely terrified of this place. I had seen staff physically …

  164. Let me start by saying the only reason this place even has one star is because your not able to put 0 and post!!! I am traumatized!!! Actually me saying I’m traumatized is an understatement! I was only supposed to be here 4 days they kept …

  165. When I was at the hospital they gave me low amount of therapy then at school time we had a nice teacher, then we had lunch they gave us two cups of juice and it was small and I asked for a refill and a staff told me to shut up and put my …

  166. My mom is in there for no reason she has liver disease and she is being treated as a crazy person by Jps hospital because her oni level was high she was not herelf and said that she was gonna kill herself but she would never hurt herself …

  167. My elderly family member was force medicated . During that a staff got scratch. The person Filed charges.My family member spent two days in jail and 1000.00 later. For a scratch, that need a kid size bandaid. No stiches. Rude staff

  168. I have a family member that came to Millwood on their own and when they decided to sign an AMA to transfer to another facility a court order was signed to keep him at the facility. The Dr has lied to him and anyone that is signed up to …

  169. Stay away don’t bring your child here ,no communication whatsoever
    therapist called one’s doctor called ones in five days
    when trying to talk to your child 6-8pm isn’t possible zoom meetings are not …

  170. Don’t get me wrong some of the staff are awesome folks but the way in which they approach the care for patients is not on par with what I would expect from a hospital staff. It could be that my expectations were unreasonably high, or it …

  171. I went here as a child, and it made me feel awful. They wouldn’t give out enough food. And as a result, I went hungry most nights. And if you have a complaint, their response is always the same, “Sorry, I can’t do anything about that.” …

  172. Was a patient here during my adolescence and the doctor treating me overdosed me, the nurses told me I was faking and told me to open my eyes when I barely could, I had to be sent to the ER because I started vomiting and had a horrible …

  173. Millwood hospital was the most nurturing places with the most nurturing people including Ms.Devon, Mrs.Becky, Mrs.T, Ms.Ashley, Ms.B, etc. They are my family along with the patients i wish i was able to keep up with them but rules are …

  174. If I had a choice in sending my mother here I wouldn’t the staff is horrible and has no empathy nor compassion!! They lost my mother and laughed it off because she’s her own guardian! My mother was diagnosed with schizophrenia and bipolar …

  175. My husband was at Millwood for 10 days. It was a pretty hard time for us. Because the staff was very kind and helpful in walking us through the process’s and keeping me informed on my husbands condition/progress. Gerald and the nursing …

  176. the staff was extremely helpful and professional. i work in psych (they had no idea), so i had high expectations – they exceeded them all. every staff member i interacted with from intake, floor nurses, therapists, physician and house …

  177. My daughter was admitted to the adolescent unit before Christmas. I understand that the staff may not have been the regular staff but there was definitely a disconnect in communication. We expected to meet with the counselor and ask …

  178. Gave me trauma. Pleaded for my life back and freedom. They just want the $$$. Their malpractice and abuse dates back WAY longer then you think under different name and ownership.

  179. If I could give it a Zero I would! The only people who gave us the time of day and cared were the techs. The nurses act like they’ve never been there before and you only take to your doctor the day or next day after arrival and the day you …

  180. I stayed here 4/23/22-5/2/22 and had the most outstanding care I have ever had. I’ve been struggling with Psych and Medical Drs prescribing me meds I was allergic to or that had interactions or adverse effects and caused chaos within me. Dr …

  181. Besides having to wait several hours to get a bed, I had a good experience at Millwood Hospital. I was in the Adult Unit, the structure of the program really worked for me. …

  182. After a forced admission, they are refusing to let me AMA my almost 18 year old son. Threatening CPS involvement and taking me to court when my son is not in danger and is under excellent outpatient care and has been for months. They have …

  183. It was obvious to me that the doctors have no care for your mental condition. A shooting occurred while I was there and I wanted to be released to go to another facility where I felt safe. No way they make you stay 7 days regardless. The …

  184. After suffering a life-altering accident, I started suffering from depression. Not knowing where to turn for help, I decided to check out Millwood to see what options they had available. I spent just over two hours in the waiting room …

  185. This place is nothing less then subhuman. There is to many patients per staff they are overwhelmed at times. The staff is kind and compassion. The doctors only come once or twice a week. You can never get straight answers. I would say …

  186. I wish I could give this place a negative – 0!
    We left our son at JPS, he signed all the paperwork for consent, was told he would be there until Monday and someone would be in touch! …

  187. I almost got into a fight with my roommate they kept me in the same room as her all night and i almost fight two techs while in there on the same day. They double dosed me and gave me the wrong meds staff would antagonize you when ur upset. …

  188. The staff was very kind and treated me with nothing but respect and courtesy. They were nonjudgmental and very understanding. I felt they did everything they could to ensure that I received quality care.

  189. My name is Madison I was medically neglected for 48+ hours while I was there. I was laughed at while I was crying by staff they told me ” it’s not that serious you’re in here.” I wasn’t scheduled for any medication while I was there they …

  190. All I can say is that I’m happy how my 10 year old daughter was treated in the best way and that it is a good place to take your child, I got to talk to her every night before she went to bed. The nurses and the receptionist are very helpful and nice.

  191. My son was admitted. He was in alot of fights. Yes the attendance are under staff yet one admitted to me he saw a kid start something while he sat and watched. The doc got my son off to a better start meds n life.

  192. The epitome of “A patient cured, is a customer lost.” They violate patient rights regularly, the environment is that of a slum, and the staff is an absolute wreck and incompetent. Recommend ANY and EVERY other mental health facility. Go here if you want to feel much, much worse, though. It’s great for that!

  193. I admitted myself into MillWood voluntarily. The experience sucked, the facility was filthy and staff members handed things out without any gloves or any type of protection. After i was admitted i spoke with an RN who goes by the name of …

  194. I have a spouse that has been transferred to Milwood and I can say that they have the worse communication with in patients reaching out, he has been in there for several days and every phone can will not ring for more then 2 times. I have …

  195. My son is currently in here for treatment. Unless you curse them out, call them 100+ times to only be answered a total of 4 times in the course of 4 days they won’t do anything. I got transferred back to the adolescent side and a lady named …

  196. Hopefully their mental care is better than their support structure. We had a family friend in here, and when trying to connect during the patient contact time, were unable to get through. Over 50% of the calls went unanswered and 90% of …

  197. Last night the staff at Millwood discharged my husband’s nephew out into the street without treatment, without clothing, and without even calling the family first to tell them he would be discharged. The police found him wandering the …

  198. Awful. Awful. And awful. No wonder this place has 1.9 stars on Google. Why? Because they ignore and are dishonest to their patients. A nurse says something different from a social worker. The nurses ignore 99% of what you say and their …

  199. I spent ten days here. During that time, they were adamant that I could not leave (on those rare, brief occasions when I actually got to talk to a doc). At the ten-day mark, that changed, and they suddenly couldn’t get me out fast enough. …

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