MVEC provides reliable electric service to 44,250+ members across a 968-square-mile service area, encompassing nine counties: Blue Earth, Carver, Dakota, Hennepin, Le Sueur, Rice, Scott, Sibley, and Waseca. Our Mission: To create exceptional member experiences, while safely providing reliable energy at cost. Our Vision: To be a trusted energy partner loyal to the community – now and for future generations.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
125 Minnesota Valley Electric Dr, Jordan, MN 55352
Multiple power outages
Constant power outages
responsible and friendly people!
Great service and people.
Very poor residential customer service from the people who are customer service.
Always friendly people – Great service
Literally nothing is convenient for the residential customer. Not even taking money. Not. A. Damn. Thing.
They can’t seem to keep the power on consistently. I consistently keep getting a bill though…weird…
I’m not sure who has more power outages, the entire state of California or Minnesota Valley Electric Company.
Terrible they want 200 every two weeks they’re so crazy expensive it’s insane I’m ready to unplug everything it’s ridiculous
Kind, curious, generous, and great to work with have been my experience with this company, and I have worked with them on a variety of different experiences. Always willing to help and do whatever they can.
They are one of the worst places for customer service. Julie is a rep in customer service and needs to find another line of work. Maybe a s a cattle caller. Her supervisor Lorene just defends Julie and her rude behavior. There is no respect for the Residential Customer.
5 times I’ve lost power in 4 weeks. Over the holidays and with actual outside temps of -30. They keep blaming excel however excel costumers next neighborhood over still have power.
These folks guided our journey to go solar and now send us $1,000 each year for the extra electricity we produce. They helped us minimize our costs and maximize our production by making the right choices to service our home.
Almost 9 years with MVEC, and I can count on one hand how many outages we have had. The longest outage spanned about 3 hours. Thank you MVEC for great service!
Minnesota Valley Electric Cooperative (MVEC) is a company that it’s services are more like a third world country, the power outage is frequent, when you contact them all they say is to blame Excel energy for the outages. It’s not safe nor …
I was behind in bill and tried to work out a payment arrangement similar to when I had Xcel energy and they would not work with me at all. Not only that but the rep wasn’t understanding at all. It seems as a company they care little about …
MVEC has exceeded my expectations in our journey towards going solar and in reducing our natural gas consumption. Their simple Off Peak meter system let’s me buy electricity at 1/2 rate and sell electricity at full rate. I am a ruralish …
I am not sure why others have posted about “unreliable power”. I have had nothing but excellent experience with MVEC. The only times where we have lost power were in extreme weather conditions and we were only out for a maximum of 2 …
My fist phone call with them and I got a great service. I talked to Lisa and she was brilliant. Answered all of my questions and help me transfer my account. Thank you Lisa for a great service 🙂
Customer service is great. Thank you so much.
I have had nothing but problems with MVEC. I used to live in the cities where my electric company was Xcel. The difference between the two companies is MAJOR. MNVE customer service is always so rude and unhelpful. The online billing service …
Great service! Very reliable, friendly and helpful people, and great energy cost saving programs. Beyond reliable and cost-effective basic electric service, we are also now taking advantage of MVEC’s smart thermostat and EV charging cost …
I have been on MVEC service for almost 50 years. All the outages over that period of time can be counted on two hands. Literally just two blocks away is Excl Energy service area and they go dark at least twice a year. …
My residential service has been outstanding. Like others who have posted…. over the past 20+ years I can not remember being without power more than a couple of times. …
MVEC offers quality, reliable service. We’ve only had a couple outages over the past 4 years and each time it was understandably the result of severe weather and quickly restored. The MVEC website and app has great tools for tracking usage, …
New consumer to MVEC. Sign up is quick and easy. Friendly customer support
Great utility service. Never had any issues during my 5 years of obtaining service from this coop.
Great experience with Customer Service getting our new service set up! I had incorrectly entered our address into the online form, the rep went the extra mile to reach out to me personally to get everything correct and set up. We moved in and had service without a hiccup! Great service & I highly recommend!