Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
This is where they are not afraid to restick you if they miss you if they miss your vain the first several times. Practice doesn’t make perfect here apparently. Lol.
these people uses Jesus name to commit fraud … they will ease you till you and your insurance in the net and then a rain of bills will rip off your wallet … you have been warned.
They prioritize the crack heads who come here to get opiods over ppl who are really in need….my sick child and I have been here for 3 hours and already seen 2 people who need more Norco’ s walk out of here…here we are waiting and my son in tears.
Don’t go here. During an emergency we had to wait seveal hours and the bill (which was paid in full during the visit) mysteriously almost trippled several weeks later.
It is a very good facility, except is impossible to get any one on the phone. It seems that all you get is a recording – advertisement – and one is on hold for ever. Boyd
Well needless to say I see why the reviews for Mission Hospital are so bad, I have been here just a few times and each experience was never great but this last time made me realize I will never come to Mission Hospital MV if I can help it …
Best hospital ever staff is friendly caring. I would recommend this hospital to any one. I live in North Tustin went there on the recommendation of the Doctor worth the drive.
if you need of urgent care the mission hospital emergency department is a very good choice when I was there last time Dr Kennth Keon provided me with the best medical care , hope every one can get such good service
A madani
Very bad experience, grade 3, hospitals in California are so better than this hospital, they keep my daughter about 8 hours at ER. , without any results !!!
Fantastic staff…..attention…food…not one bad thing to say about this hospital !!! The most professional Nurses and Doctors….This is my husbands 2nd stay and he feels very cared for …..and I can go home and know that he is in good hands…..
ER was empty tonight (just one of three patients) but we spent two hours after diagnosis waiting for prescription for a topical pain patch for a sore knee and paperwork. Just too slow
Could not be happier with the care I received from Richard Timmerman! I knew way more coming out of the ER than going in, and can now address more than the problem I went in for!! Thank you again!!
Very clean and excellent staff + Doctors but the wait (like all ER’s) can be dreadful especially if you have pain 🙁 Maybe if the chairs were a bit more comfortable?
The doctors here are among the best out there. If it’s an emergency or something else medical related you will not be let down. The doctors care which is especially important to me.
Damn near died. Came in with a stroke. Had to have brain surgery was in a coma for 40 days. Immobile for a year. Today I’m walking from 1 to 5 miles a day. They saved my life.
Terrible service- go anywhere else if you can!! Was kept for NINE hours on the slowest night of the year for no reason other than general incompetence. Tons of unnecessary tests, nobody willing to help or move the process along. …
I visited the er first the staff was very professional and attentive with attention paid to being safe in regards to covid, excellent treatment in er and on the hospital floor nurses and suppprt staff especially, excellent hospital overall
My family has always received TLC here at Mission. Billing department, as in most hospitals, can be difficult. Not because of their representatives, usually because the practices of insurance policies and companies. Patients are set up to …
When i have been coming into this hospital thtu me and asking those that work in it if my grandfather was in it and for 3 whole days thtu me, but its employees in it kept on telling me that they had no record of him in it tobbe showing …
Thank you dr. Richard Kozak. You sooth my pain in your humor..I am back on bussiness now in just one day. Sorry couldn’t thank you as I was on my pain orbit. My Allah bless you protect you amen. Thank you mission ER staffs.
went for a emergency the guy at the gate said I had to pay. I explained my situation , he said ” we dont care pay or leave”. what the hell is this so pretty much I had to be driven to another hospital.
Ridiculous parking fees, even more ridiculous “Security” procedures. Guard insisted we each take our ID out of or wallets, then he proceeds to make two tags with MY name and picture, with the wrong patient name, sent us to the wrong tower …
Was admitted for cardiac issues- great staff, kept me informed, addressed my concerns and questions and done all they could to try to determine the route cause of hypertension.
I love Mission. I was in the ER last night and the staff were so awesome. I am so thankful for the people who took care of me. They were competent and caring. Thx Nick PA and Lindsey Tech
Horrible service they dont let me to be with my kidat the x-ray room to heard what is doctor sayimg the supervisor of the security guys have been trading me and was so rude did not let me even talk poor very poor customer service …
When I was stabbed in the neck I came here to this hospital. The doctor that stiched me up did a piss-poor job and till this day, I have a lump on my neck from the lack of attention to detail. Also he was saying, “stop whining” as I was being stiched up.
Went to Mission twice in a 10 day span for different issues. Both times I was treated very well by the nursing staff and doctors as they worked to figure out what was going on with me.
The emergency doctors are amazing people. It takes a long time to get helped and maybe urgent care is faster but I really believe the emergency room gives the best care.
I was attacked by a male pitbull on Sept. 14, 2020 and was rushed to Mission Emergency at around 8:00pm by my neighbor… The triage nurse at Mission immediately said, “You need a plastic surgeon…” I was set up in a private room, maybe 20 …
Dr. Patel was the best. I was in the ER with a rapid heart beat. This was very scary. He helped calm me down and made sure I was ok. I am very thankful.
Wonderful. Stephanie and the other team members treated my mom with the tremendous care. Thank you for easing a challenging time by your kindness and professionalism.
They saved my life. Dr. Mark Ishimaru performed 8.5 hrs of surgery on me with a team from the hospital on a Sunday night working into Monday morning, repairing my wrist-arm-hand and my leg and hip. Can’t possibly say enough good things about this hospital and staff.
Don’t waste your time here. I paid cash to avoid any headaches and received bills still after paying all tests up front. I was never emailed the results of my tests as I was told I would. I was missing tests even after I drove there to pick up my results so I had to go for a second visit. I will not be going back and suggest the same.
I love MIssion Hospital because they are very professional and the Hospital is always clean. The doctors and nurses are always working hard to get you out of pain and to find the cause of the pain so they can treat the problem. I would highly recommend MIssion Hospital to everyone !!
Unfortunate that you can’t give a place negative stars. Warning will take over 6 hours to just get blood work done. This place is a joke. Go to any other hospital if you can. You will not make it past the waiting room here if you really need help. Worst hospital ever
Good morning
My daughter was sick as came to the emergency room the people who greet you in the front very rude the wait I can’t believe it average of 5 hours is this how …
Mission hospital ER is always there for me. Sometimes the triage is over-crowded, but one you enter the ER are in the gentle hands of real professionals, kind and considerate and there to help.
My daughter was in excellent hands from the moment she arrived in the trauma center. Very kind, informative doctors and nurses made a scary night much easier to get through.
Dr. Seif is a consummate professional, a true example of how physician care is provided. Her ability to handle my situation and communicate on layman’s terms made my visit pleasant and recovery quick. Thank you Dr. Seif and Mission Hospital, Laguna Beach.
Mission Hospital, you don’t deserve the star this forces me to give you. You should be ashamed of yourselves. You hide behind your archaic ideas and allow needless suffering to innocent people. I can say no more. Words could never express …
From my arrival at the emergency room with a very serious heart problem to the cardiac care unit and beyond, everyone at Mission Hospital reflected the caring and competence one could only dream of in other places. …
I had two level artificial cervical disk replacement surgery in their neuroscience tower. It was very important to me that I went to the best! Dr. Robert Jackson and Mission Hospital’s neuro tower are phenomenal!!!
every time I go to the E R at mission I wait 8 hours… I have a kidney infection and cant sit around waiting to see a doctor.. hence why I went to the EMERGENCY ROOM.. so this morning I go in at 9am and theres 4 people ahead of me.. at …
Worst hospital ever. Sent a family member to the ER by ambulance and no response for 4 hours. Staff including doctors and nurses were very impolite and unprofessional. Would rather die than come here.
Thanks.
Waiting for 6 hours and didn’t do anything fir my 6 years old girl. A bunch of eyelashes inside. Still attached to the eyelid. Byt we have no option right. It’s the only hospital close from us. So sad, we really miss saddle back hospital
Long wait in ER, Dr said he just had a reaction to his bp meds! I knew it was more. Luckily, bc of insurance, they transferred him and discovered he had Pancreatitis! Overnight at Saddleback hospital, then back home. The Mission staff was …
GO TO LAGUNA HILLS ER! Do not waste your time at Mission. Just waited 5 hours to get a 2 year old baby stitches her face! The waiting room was packed the entire 5 hours. AND THE TWO PEOE AT THE RECEPTION DESK SAID IT WAS LIKE THAT EVERY …
Staff paranoid about getting sued, horrible communication between staff, have to repeat self constantly, they are not objective. Docs good though respirtory therapist very hit and miss, same as nurses. Overdose you on pain meds. Argumentative staff about everything, talk behind your back is the norm.
The best care, concern, well-being, professional, staff and doctors. My daughter had a hard labor and everyone was so loving towards her. Beautiful atmosphere. 🙏🙏❤❤👍👍 …
I would avoid this Hospital like the plague unless you want to be tortued by uncaring ICU nurses. Worse experience ever. Have not been back to a doctor/hospital since. Too afraid.
I was cared for with compassion by all staff; transporters, nurses, physicians – everyone I came in contact with during my stay. I received excellent care!
I received excellent care for chest pains in the ER Mission Hospital, Mission Viejo. Dr. Thomas Calkins, the attending physician, was wonderful, very caring and knowledgeable and made me feel very comfortable.
It seems mission hospital is getting worse. The staff seems to have an attitude problem. Rolling their eyes and expressing their annoyance…its not the 5 star service I know they are capable of. There are so many wonderful nurses and doctors but I hope they can improve on the lower staff.
Friendly, careful, helpful health team! Love this hospital, was there 2 times. One minus- it takes 7 hours to pass all procedures if you come to emergency. A lot of people come there.
It is the second time that I come to this hospital 😃 4 years ago to today you can see the change in everything, the nurses are kinder, of course there is always an exception for example the one that helps you with the birth certificate, …
ER staff very attentive & efficient. Very clean & organized hospital. They got me into surgery quickly once they realized I had appendicitis. Recovery staff were nice & attentive as well.
I was treated with respect, promptly and effectively diagnosed and treated, and released sooner than I’d have thought, but not before my concerns were completely addressed. Nobody likes to be ill, but if it happens to me again and I need an ER, I’m going here.
Very disappointed they don’t care about the patients! My credit has been damaged and turned over to collections for a bill I never received. Apparently the admitting department couldn’t get my correct address to one of the servicing doctors …
Amazing care, clean, incredible Doctors, staff, nurses…omg.. unbelievable care, I will never forget the love and complete andvtotal respect, professionalism, and the Neck pillow. We Love you and thank you for allowing us to share this …
Not a great hospital for children… Also in a second incident Doctor made negative racial & political remarks to the nurses about treatment. Have been trying to get an EEG appointment and have not received a call back I only get an …
I’ve decided to change my five star review to this one star review. This place should be ashamed to charge for parking. $3 for the first hour and an additional dollar for every hour after. Charging money to visit one’s family in a hospital …
The negotiated rates for CT Scans with Blue Cross Blue Shield are a rip off at Mission hospital. This hospital overcharges on purpose. A standard CT scan in the Orange County/LA area is around $1500 but Mission hospital charges $4000! Do …
Exceptional, compassionate, efficient and holistic care. Ben and Benny, ICU RNs are knowledgeable, anticipated my needs before I asked and treated me with dignity. The whole ICU floor are a cohesive team. Impressive!
Spent 5 hours waiting in the ER lobby when I had chest and breathing problems. Never saw a doctor. I left and went to another local hospital and was seen immediately.
I was here a few weeks ago for a toothpick in my foot. It sound like nothing, but it hurts. We got in to the ER and they were really nice. waited for only about 10 minuets for a room. Then got some xrays right in the room, which is really …
I went to their emergency room last November. I gave them my ID and insurance card when I got there. but they handed the insurance card back saying they would get that info later. I tried AT LEAST two more times to give them my insurance …
Everyone I encountered was very friendly and professional. The facility was clean and welcoming. They attended to me in a quick manner and I felt like a priority rather than just another patient to get out the door.
Watch out for Mission Hospital. The X-ray department is not covered by Medicare but they do not tell you this until you leave the hospital. Shame on Mission Hospital for doing this to senior citizens. Not a honest representation of the medical profession.
Thank you Mission for your kind response to my review below. I’ll raise my rating from 1 if I receive evidence that your bug has been fixed. I cannot make it to your records department because I am bed-bound, and my care-givers are …
I will highly recommend not to use this place number 1 personnel not very helpful with information poorly customer service number 2 takes 1hr to do registry 1hr to get pass to second review of paperwork??? And then to wait again for a …
ABSOLUTELY TERRIBLE ER Doctor!! Unless you are a trauma patient DO NOT expect compassionate, professional care. Dr. Johnson demonstrated the most unprofessional behavior I have ever witnessed. Were it not for the kind nurses we would have left. Go to Saddleback for appropriate attention.
The hospital is clean and the nurses are nice, but beware of the doctors. I was told after going into ER for pain that they could not let me go home because I had pancreatitis. I was given Dilaudid medicine before being told that the …
They should offer x-rays, and analyze officially all the time patients come in. They have been selfish with other personal decisions. It is nursing. I have had odd moments after the hospital.🎨 Happy Sunday. …
Beware, this hospital says they are in network with Cigna, but the emergency room doctors they assign to you are not. You will be billed for the ER visit and billed for the full out of network balance by the doctor. No sign of ethics anywhere in this facility
My daughter went in to emergency with extreme back pain. After a number if hours they sent her for an MRI. An hour later the Dr came back saying it looked like there was a fractured disc and proceeded to release her. She could hardly walk …
I’ve had a couple bad experiences here…they seem to circle around the EM Dept; went to ER hemorrhaging after delivering my baby a week earlier…the “nurse” in the ER starts taking my temporature!!! I’m an RN myself…so I know how things …
1- my 90 years mother was in Telemetry ward that most of the patients have lung problem. From the 2nd day of stay maintenance crew were making holes in wall using drill and hammer (very loud and distrurbing) sending dust in the air and …
We went in the ER 2pm and my husband was seen by the doctor at 8 p.m. They did xray and cat scan and did not discuss even if they did not see anything. We got discharge at 11 p.m no food or even letting us know he can eat or he is gonna stay for the night while we are there.
Worst ER ever, miss diagnosed my knee. I had a ACL and MCL tear with a broken bone . The doctor was very un professional. I was crying and bloody from my injuries. The doctors and nurses did not clean my wounds, my dad did after sitting in …
Can’t say enough positive of the ER team at Mission. Especially Dr. Keany who has treated every member of my family over the years. Such a comfort to have a world class ER, hospital and staff nearby.
I went to ER for excrutiating pain in my left hip and leg. Doctor Le told me that it was Sciatica and it can just happen out of luck. He prescribed 3 types of pain medication without be interested in finding whether I had hip fracture or …
Excellent help. Quick check-in and admission. ER doctor Jon Cline was professional, well prepared, and very attentive with good bedside manner. Highly recommend Mission Hospital when you need medical support.
My wife had a c section here and the staff and service was phenomenal every nurse, Dr, and staff was very friendly very nice here. They go through so much we don’t even know it. All hospital employees are amazing and hard workers.
I wrote a good review once but I deleted it after 3 times waiting over 7 hrs. What happened to this hospital? I have 2 little boys and unfortunately I visit here because of all the accidents. Wait time is crazy. Once you wait this long, you don’t care how nice the staff or the hospital is!
I am currently going on my fourth hour of waiting for emergency care. Majority of staff is very rude and gives no consideration for the dozens of people waiting. I recommend that this hospital hire more than just one nurse and one doctor. …
This place will try to rob you and your insurance blind. They charge exorbitant and damn near astronomical charges for services rendered by other hospitals at almost 1/3 of the price. To top all that off, they’ll use specific codes to bill …
The ER RN suggested I give my 7 month baby tap water when I politely asked her for some water since i had forgotten his water to make formula. He was crying non stop and she had no mercy. Finally another nurse brought me sterile water. …
I fainted today and hit my head and spine on the wall, falling backwards. The ambulance took me to Mission Hopsital. After one hour of waiting for a Doctor in pain, I asked an RN why it wa staking so long. Her response was, “There are way …
Rude Doctors and Nurses, very unprofessional. The nurse told my just turned four year old that if he didn’t walk that I would leave him. How can you tell a child that is in a different environment that his mother will leave him making …
I took my wife here to their ER (who has gone here before) and we are very disappointed. Six hours of waiting, inconclusive scan results, brief answers that just made her condition worse by stress and a very dismissive ER doctor with no …
ER experiences w Dr. Chow at South Laguna hospital was Excellent! I will always appreciate him going above and beyond what most doctor would. His intuition was correct and he didn’t just send me home.
Had a CT scan in March. Was told I would receive one bill in the mail. My bill came in for $254.70 after my insurance deductions were made. Now in August I’ve received a letter from Mission Hospital for $2,686.00 saying that it is past …
I took my wife to the emergency room for an issue with her eye, which turned out to be a harmless subconjunctival hemorrhage. The physician’s assistant on call, Vanaja Menon, informed my wife that there was nothing to worry about and left …
Our adventurous young son has no fear and CHOC has helped culture that too. Every stitch, every urgent ultrasound, every xray we trust to the CHOC Physicians at Mission Hospital. Too often, Urgent Care’s steer us away with their lack of …
Both my parents, in their 90’s, have received excellent care from the staff at Mission Hospital. Their concern of my parent’s well-being certainly has been a relief for our family who are not local. …
My mom had a very severe headache she went to the emergency room and they cured
Her headache but her sinus infection not yet but they really helped my mom and I am thankful. The doctors and nurses deserve some credit
My father was murdered here. He walked into the ER with pneumonia and never came out. ICU for a total of 31 days and only got worse, day after day. Nothing they did helped and only contracted infections, intubated (4 times) unnecessarily, …
Came in with a concussion, 1st thing noticeably was the cleanliness and neatness of the ER. Staff was attentive and thorough, took me for head exam & testing. I felt the care was extensive making me confident I was in good hands. Thank you for your care and attention you gave to me.
The staff are very professional and skillful, the only problem was that there was no temperature control system in the room. I know it is hard to believe but it is true, there was a air pressure witch (very old one)that you have to adjust to get the temperature right and it was frustrating.
Went to the ER 07/15/17 with a simple injury (broken bones) confirmed on x-ray to my left foot, and was seen by Jose A Suazo, PA. He saw me in the hallway (not even in a room), read the x-ray, told me two bones were broken, but no …
I have been to 22 hospitals in six years battling a rare complicated debilitating – excruciatingly painful disease. With that, most health care professionals have never heard of my condition and often humiliate me and call me degrading …
On Jan 6, 2021 I had to go to Mission Hospital for some bleeding issue. I decided to drive myself to the emergency at Mission Hospital in Mission Viejo. After a short period I was taken to an examination room, and told the nurses what was …
I lived in Mission Viejo for 24 years. This is the best hospital, bar none. My husband and I had numerous crises: diseases, cancers, 2 heart attacks, etc. We always had the best care!
I’ve been trying to make an appointment for a Lung Cancer Ct scan for 2 weeks. I have left my number on their call back messaging service twice and they never returned the call. I called two days ago and their message said they were too …
Dr. Kwon is very personable, with great bedside manner. He is very patient and answered my questions clearly. He is very upfront about my prognosis, and left me with a feeling of satisfaction and well being. It is indeed a great experience.
Third world country ER. My husband discharged himself after 12 hours without seeing any doctors. If you have a good insurance, they will run million test so they can charge the insurance company an arm and a leg but as far as care forget …
Dr Lampe and Mission Hospital made our emergency room visit a good experience. Everyone was calm, patient and kind to my 9 year old. They saw her quickly and made her comfortable by providing a warm blanket and an understanding and caring …
They act as though they opened yesterday. There is zero communication unless you initiate it and get excited. This is not my dad’s first visit to a hospital but it will be his last here. Some nurses are friendly and others are snippy. My …
This dangerously understaffed ER is a menace to public health. Numerous reviews of this facility by their EMPLOYEES on employment websites agree: this hospital is habitually understaffed, dangerously so! I was forced to spend 8 HOURS in …
I had to make a visit into the emergency room, last month, I was in a very vulnerable state. Dr Lawson, John Mellot, and dr Le, as well as nurses Tiffany, Kerimichelle, and Kaitlyn, all made my visit much easier. The care and compassion …
Having been a patient at Mission Hospital several times over the past 15 years, I can say with some degree of expertise that this hospital is well run, has high quality facilities and equipment as well as a very professional staff. …
The best experience I have ever had in an emergency room. Dr. Mellot made sure I had all my concerns addressed and showed care for not just my physical well being but my mental well being. Incredible. Was truly a special, unexpected surprise.
I had some of the best care of my life here. I was hospitalized for 18 days and by the end of it I think I knew everyone in my unit. The nurses were above reproach and the unit manager always came by to check and see how I was. They are so …
Our daughter called the hospital to confirm that the ER was covered by our insurance. It turned out that the HOSPITAL is covered, but not the MEDICA PROVIDERS inside the ER! Received a $4,349 bill in addition to the bill for the portion that was covered. Same day, same door, same services. What a fraud.
I can not understand how anyone can say something
negative about such a wonderful hospital.
Emergency rooms are difficult anyway for all involved. The client and staff. I …
Mission hospital Mission Veijo should be ASHAMED of themselves the hospital personal is EXTREMELY RUDE!! If you have any kind of cough not even knowing what exactly is wrong with you. They make you wait …OUT SIDE ON THE RAIN !!! Without heaters or blankets . WORST business I wouldn’t even call them A hospital
Terrible experience. Wife went in for ultrasound for a blood clot in leg. College student did ultrasound and wasted precious minutes when a serious problem was present. They had another person come in and redo the ultrasound. They had us …
I know most people don’t write reviews of good experiences at hospitals because the whole point is that people get frustrated and I have been that frustrated person at a hospital before; however, this time, we want to come and say thank you …
Horrible horrible day. Dropped my uncle off at 2:30 for some major stomach issues and a few other things and he sat there from 2:30 until 7:30 until we went and picked him up. Geez us. I wonder how many people died waiting. Pathetic to say the least. At least acknowledge the poor man.
With all the one stars, let me add mine too. Went to ER and what a chaos. After 4 hours, I declined more “services” and drove all they way to Orange Coast Memorial in Fountain Valley instead and got treated. Then got a huge bill from …
During my vacation in California, I had to visit this ER twice (unfortunately). I am a former ER nurse and I knew I will be there for a long time since most likely they will have patients with more acute illnesses than mine that will need …
I brought my 16 month old daughter to the ER. The doctor on call wasn’t in network, so the bill ended up being around $5,000. Rather than sending an invoice, the out of network doctor sent us straight to a collection agency. I’m angry …
My ER experience was actually enjoyable. The care I received form the Nursing Staff and Dr. Maloney was amazing. If I ever have a reason to refer someone to the hospital, I would highly recommend Mission Hospital in Mission Viejo
16 hrs in ER was to be admitted to hospital but never was.I am a diabetic and have pneumonia. The 1st shift from the ER was great but the next shift was abusive. Would not answer questions would not give me the care I should have been …
The pediatric and maternity care are great (although haven’t been to any other hospitals for these services to compare). Nurses and staff are extremely attentive and caring. They have a great understanding of patient care and comfort, …
I was well taken care of after a nasty fall on the sidewalk that left me bleeding along with a fractured lower jaw and fractures by my left ear.
I found Mission Hospital to be very clean and I received excellent care from …
This hospital is a money grabbing joke.
To wait 4 hours in an emergency room is a joke.
And the nurses act like doctors and refused to give me the medication that the …
The registration staff, R.N.’s and Doctors were very professional,
compassionate and efficient. My Brother received medical care in a timely fashion and cannot say enough about the Nurses and Doctors. They were …
Such an amazing team in the ER. My son broke his wrist for the second time this year. Everyone was so nice, caring, attentive and knowledgeable. We had the same ER doctor as last time and he remembered my son and I. We couldn’t ask for a better team. Thank you to all of you that helped my son.
My two-year-old son slept at school and split the back of his head open on a bookshelf which required extensive cleaning as well as for staples. Not only was the nursing staff extremely supportive but they also put Mickey Mouse Clubhouse on …
Mission hospital is absolutely the most professional organization one could hope to be involved with. We have many great hospitals in our area because of the fluids but my experience at this emergency with a heart condition that I was …
The worst experience of our journey. The staff has zero compassion. They simply don’t care. So many recent experiences from myself, friends and family that have all been negative. I won’t go into detail but will be filing a grievance …
Dr. Brady, Dr. Liu, Dr. Hu, Dr. Lee-Hospitalist, SICU Nurse Maryana, & 3rd Flr. Nurse Polly all truly made My Dad feel cared for on every level!!!!!! Mission Hospital has been there for my family for years… and I am forever grateful for …
Do not go to ER unless you are really dying. I am sorry to be so negative, I used to be very found of this hospital but today all the staff let me down. My mom (74) was sent by the urgent care office to have a STAT ultrasound for a possible …
This hospital took awesome care of my dad a few years ago and I will never forget it. All of the staff and doctors and nurses were amazing. I will never forget when leaving my dad there and having to fly back to Texas…the male nurse on …
Do not go to this hospital or take your loved one there. They do not care if your loved one is in ICU or dying. They will not let you see them. They don’t care if you never see your loved one again, or if your loved one is in the hospital …
UPDATED: I spoke with someone over the unit I was in. She sounded sincere, remorseful and truly apologetic and they are going to investigate how all this occurred. I do hope they get to the bottom of it. Nothing like this should ever happen …
What a great day for a ride on my Motorcycle. I told that to myself as I was leaving work headed home on the 5th of Feb 2021. Off the Freeway, decided I would take the scenic route, turned onto Avenida De La Carlotta looking at 5 min before …
From the moment we arrived at the emergency center at Mission Hospital our experience has been amazing. They saved the life of our family member. They are caring and efficient with their treatment, everyone has been great. With all of this …
Had a really bad experience at the SICU Neurology Department. Some Nurses and staff are very rude. Information about patient was not confidential and they gave out information about our patient to just about anyone who ask about the …
I was listened to and my symptoms were addressed promptly and accurately, including explanations for each activity that were clear, polite and not at all condescending. The entire staff was pleasant, yet professional and I never felt …
Security at this hospital is very rude. When you have sick patients coming in and the first thing they have to deal with is rude security guards. First impression I’m not impressed. He asked me to change my mask and I was fine with that …
I do not like having to give one star to this hospital as it is only one department (billing) that has been the issue but the billing department has the worst customer service I have ever seen before by far. My wife and I have called 8 …
Dr. Mortazavi at Mission ER listened and cared and did the right treatment. I do believe that most doctors and Nurses are Great at Mission Hospital! Thanks to Mission Viejo Fire Engine 9 who showed up less than 2 minutes to my house. I had …
I love this hospital, I came here 2 times. 1, for a surgery and 2, for vomiting🤮. In the ER i had to wait like 30 minutes but I was still treated. I wasn’t born in this 🏥 hospital, but my brother was. If u could i would give it 100000000000 stars ⭐⭐⭐⭐🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🔥🔥🔥🔥🔥🔥🔥 …
P.A. Kaveh and nurses Annica, Senetha and Tiffany were wonderful. WAY BETTER than my first experience here with the blonde white Physicians Assistant with a pony tail. …
I recently had a three day visit at Mission Hospital for an Asthma Attack. From the moment I entered the Emergency Room until the day I was released the care and professionalism was outstanding. This was my first ever hospital overnight …
I had my two boys at this hospital and they were amazing. They were very attentive and kind, they kept me updated on everything and would answer any questions or concerns I had to the best of their knowledge, if they didn’t had an answer at …
We will not be returning to this hospital. My elderly father was sent here by general dr as they were concerned he was having a heart attack. 5 hrs later he’s still in the waiting room. They ran tests but put him here. They have not seen …
Mission Hospital provides compassionate care to the needs of the patients. As a patient, I appreciated the physicians. We know that the nurses spend most of their time at the bedside of the patients running back and forth from room to …
I came in with really bad lower abdominal pain on a Busy Saturday evening. the triage Nurse was awesome as was the ER Doc. they knew right away, it was likely my appendix. i got to CT Scan within minutes and then the friendly surgeon …
An embarrassing bicycle accident landed me in Mission Hospital Emergency Room in Mussion Viejo. I experienced head trauma, orbital eye bone fracture, and a cut lip requiring stitches. While I initially felt I could handle the issues with …
I was happy I went to Mission Viejo Hospital Emergency for emergency treatment. I feel I came to the right place as soon as I entered the room with the quick attention and care I received from all the staff. I was assessed right away. Even …
Staff was excellent, friendly, attentive and courteous, doctors were very good and thorough. medical tests are not always fun but the staff seemed to try to make everything easy. Overall an excellent experience. Very good ER too. The food …
What a horrible place. We had an MRI appointment scheduled for over 1 month. We get a call at 3pm confirming the appointment. When we arrived at our appointment for 5:30pm they had canceled it because they were too busy, and the …
I have been at this emergency room for more then 25 times taking my x husband there in all hours of the night so he can be treated. Sometimes we get right in and other times its packed and it takes a few hours. But these nurses and …
Dr Le and his staff were amazing! He stitched up my forehead and I just had the stitches out 2 days ago and there is absolutely NO scar! Plus he took the time to explain everything to me and made sure I was comfortable at all times during …
Sent my husband home with a catheter without telling us why it was needed. Then referred him to a doctor for removal and that doctor doesn’t take his insurance and won’t see him. Case manager said it’s on us to find someone to address and won’t return our phone calls. Extremely bad medical care. Avoid!
This is the absolute worst hospital I’ve ever been inHey don’t answer their lightsOr if they do answer on the answer and turn them off and never speak to youIt is not the capital buildingI think I know what it is hey don’t care about …
WOW! Thanks so much for all the ER nurses and all the staff! I had a cyst, so I went in. I felt very safe in their care. I cannot believe they deal with sick people all day everyday. I have so much respect for everyone working in hospitals …
I had two nurses taking care of me after a major surgery. One of them was fine, the other one, Jessie, had no idea how to take care of a patient. when I had to start walking for the first time after surgery, she left me and did not come …
My life was put at risk after a Surgery complication during a Robotic surgery done by Dr. Salcido. He kept saying he doesn’t know what went wrong. Another surgeon did a hematoma surgery after a few days in pain, I was very low on my blood …
Horrible place with the most rude nurses and reception. I came in with a horrible tablesaw injury from work. A wooden beam shot out and hit me in the face breaking my jaw sideways. I lost almost two pints of blood and almost fainted several …
Patients beware. I am a caregiver for someone who went to Mission Hospital because of severe pain do to a dislocated hip after having surgery. She was waiting for placement into a skilled nursing facility for extended thaerapy to help …
Worst Emergency Room I’ve ever been to! Save your time and money and go to Hoag in Newport or any other place. I’ve been to multiple eregency rooms and this is by far the worst. The Nurses were rude and had additude. The Security doesn’t seem like they want to be there. Will not be returning and wish I could do negative stars.
The entire staff is incompetent and have no sense of urgency. I would never recommend this hospital to anyone. I hate this place with a burning passion!
Stage Iv cancer patient, came to ER due to Covid and breathing issues. Was told to go from my oncologist. Walked up with my son who was helping me and a rude nurse came up told us he can’t sit with me and to sit in car. She was rude and …
The ER physicians were all wonderful, informative, and empathetic. The techs (except for the ultrasound tech-she could use some help with bedside manner) and young man who transported me to my CT scan were great and made me feel …
Very disappointed with the service and lack of concern. All they want to do is jack the price up and throw you to the streets. They didn’t even treat my wife just said see your doctor asap. If something happens to her as a result of their …
A+ ! The best thing about this hospital is the security. Not seen one like this where they require photo ID (they scan it) in order to gain access to the rest of the hospital. Everywhere should do this. …
I understand that there is a shortage of employees, but I have been waiting for over an hour to be seen for bloodwork that my doctor ordered. I saw a few other people come and go through the system while I sat waiting. They sent me to the …
The doctors are absolutely wonderful however the operations and ancillary staff need review. My husband had a surgery done and it was apparent from start to finish that the nurses and ancillary staff were not friendly and tried to rush him …
I could not have asked for a better birthing experience with the Midwives, L&D Nurses & Staff. Our little family felt cared for, understood, and blessed.
Before being bought out by Providence, they were a first class, top notch hospital. Now, with Providence’s lean and cheaper business outlook and operational outline structure it is not about patient care, medical care, and comforting care; it is all about officious procedures and financial considerations, rather than patient care.
Visiting the emergency department at Mission Hospital Mission Viejo was a terrifying experience for me recently. No urgency, empathy or caring is felt. As I was in excruciating pain, I inquired as to how long I would have to wait, as the …
The worst ER room I’ve been to and I’m from a higher population city. They misdiagnosed me until I demanded tests, were snarky that I was upset, down right rude, after the results of tests were severe they were apologetic. After being …
The emergency room doctor was awful-incompetent and non caring! My husband was brought in by ambulance as I believed he had suffered a stroke. The emergency room Dr. tried to tell me he got dizzy because he ripped off a bandaid – kinda like …
Terrible billing system. Overcharge me and then sent our bill to collection fast when we called them they claimed that they sent letter but they are lying. Will do our best in the future to avoid providence. Never again
Hearing a nurse tell someone “well you can go sit on the floor in the lobby for all I care” was very discouraging. A gentleman came in that she knew and she tells him “just say that you have chest pain and they’ll bring you back right …
I don’t even know where to start. Nurses on their phone talking and laughing. While I’ve been waiting for now 5 hours. Been asking how much longer since I’ve been here since 11 and they said there’s been 4 more people ahead of us. There’s …
You don’t believe it until it happens to you, I was there because my wife was dying she couldn’t breathe and her head was about to explode, the first encounter was with the security guard seeing the situation and approaching me to tell me …
First time in an emergency room very bad experience. I was there after a car hit me with a lot of pain, the nurses did not come when I called them. I was discharge and I had to return in 2 weeks. I was in a lot of pain and they didn’t want …
What a hospital. My mom worked there for 35 years saving lives. Great staff. Doctors are the best. Who wouldn’t want to work and live in south OC. They still make mistakes. The staff had my mom for 5 days. They let her go and scheduled a …
My mother was seen last night in ED Mission Hospital. We had a terrible experience. The laboratory and Radiology ( X-RAY) turn around time is a disaster. As a Trauma hospital the Turn around time for laboratory test results must be …
I’m so thankful that my life was saved.
Issues taken care of in a professional and caring manner.
Great service, very professional personnel, thank you all!🤩 …
When this became a norm to be in ER waiting room or 6 hours?
Every single time I go in there, what seems to be a 2 hour wait turns into a 6 – 8 hour wait.
great time as my brother sister and me were all born their
I was born here, so I’d give it 5 stars. Thank you for giving me life!
My dad is there with poison in his blood can I get 40 likes please I’m 12.
Dr. Cohen’s compassion and personal interest in me while I was in unspeakable pain.
They ER is terrible I hart my feet and I had a terrible pain and I waited 8 hours ,boo 👎👎👎 never ever I come back here …
110% LOVE ER STAFF @ MISSION HOSPITAL THE NURSES AND DOCTORS ARE VERY PROFESSIONAL!!! EXCELLENT SERVICE
One of the main hospitals in Orange county.
$3845 just to wait in the hallway for 4 hours. Be prepared.
The staff has no idea how to handle patients. This hospital needs new management.
We really felt like they took exceedingly good care of us in the ER after our car accident
This is the the most horible er that I have ever been too they discharged me when I was at maximum pain DO NOT GO HERE!!
I have to pay for parking and I work here. Lame system and rude bland dispatchers
BEWARE! There are many people at this hospital who should be fired. They are a danger to the community.
During this difficult time in the emergency rooms I was impressed with how fast I was treated and got out of pain.
Cool
Wow! The garden cafe was great! I would definitely rate 5 stars! Wow!
This is where they are not afraid to restick you if they miss you if they miss your vain the first several times. Practice doesn’t make perfect here apparently. Lol.
They have saved my life more than once. A great hospital for most health issues
these people uses Jesus name to commit fraud … they will ease you till you and your insurance in the net and then a rain of bills will rip off your wallet … you have been warned.
Visited ER for health concerns and received excellent care and an explanation for my symptoms.
Nice and quick visit; especially appreciated with the increased Covid-19 exposure risk of being at a hospital ER
Dr Li, Nurse Jackie (yes I did) and charge nurse Stephanie treated me well. Thanks
Excellent care and service provider. Always kept me informed. Great bedside manners too.
Doctors there are professionals and intelligent. And also very helpful. Always love that hospital because I was born there😁 …
Entire staff is professional, conscientious and efficient. Mission Is a great Hospital.
Thank you ER staff and L&D nurses for taking such a great care of me on my recent 2 visits.
Dr Kaplan was very friendly and professional. Very pleased with visit. Feeling much better !
depend on which nurse you have, but overall…its a great place for stroke care….
Excellent care during my maternity visit. I felt well-treated and the facilities were beyond what I would have expected.
They prioritize the crack heads who come here to get opiods over ppl who are really in need….my sick child and I have been here for 3 hours and already seen 2 people who need more Norco’ s walk out of here…here we are waiting and my son in tears.
Awesome job every single one in the ER, all my worries were answer in an professional manner
Wonderful hospital and staff. Dr. Le in the Emergency Room is very knowledgeable, thorough, and kind.
Don’t go here. During an emergency we had to wait seveal hours and the bill (which was paid in full during the visit) mysteriously almost trippled several weeks later.
The facility could use a facelift and more room but the staff are so excellent it made the experience 5 star.
Had to visit the ER a few times and everytime was a great experience. Pretty shirt wait. And attentive
I got on my cycle 3 times and forced in the psychiatric unit for 3 weeks and billed with their constant staff verbal abuse.
So professional, caring staff and experienced doctors. Such a great experience
This place was the only place that could get me the help I needed. My nurse Kelly a 50 year old blonde lady was a true professional and a sweetheart.
Our hospital experience was like being cared for by family. Every staff member we dealt with was wonderful.
They were efficient in getting patients in to see doctors, and the care was outstanding. Great doctors, nursing and support staff.
It is a very good facility, except is impossible to get any one on the phone. It seems that all you get is a recording – advertisement – and one is on hold for ever. Boyd
Well needless to say I see why the reviews for Mission Hospital are so bad, I have been here just a few times and each experience was never great but this last time made me realize I will never come to Mission Hospital MV if I can help it …
Wonderful experience. I was so pleased to have Dr. Ritter help me. Probably the best doctor in the entire hospital.
Best hospital ever staff is friendly caring. I would recommend this hospital to any one. I live in North Tustin went there on the recommendation of the Doctor worth the drive.
Dr. Mervis and staff were very calming, informative and caring. We appreciate and highly recommend Mission Hospital!
if you need of urgent care the mission hospital emergency department is a very good choice when I was there last time Dr Kennth Keon provided me with the best medical care , hope every one can get such good service
A madani
Had quadruple bypass November 18,2014, doing great now! Terrific staff and care, 2 nights in ICU 3 nights in private room.
Both of my children were born in this hospital. It’s clean, feels good and every one on staff is all smile’s..
Huge shout out to all the Nurses and Dr.’s that took care of me. Everyone from the ER to the OR to the Med/Surg unit took amazing care of me!!
Very bad experience, grade 3, hospitals in California are so better than this hospital, they keep my daughter about 8 hours at ER. , without any results !!!
Fantastic staff…..attention…food…not one bad thing to say about this hospital !!! The most professional Nurses and Doctors….This is my husbands 2nd stay and he feels very cared for …..and I can go home and know that he is in good hands…..
Really dirty and they treat their volunteers terribly
Thank you Mission Hospital staff or all the care and hard work you guys have don to make sure my dad it’s back to us 🙏🙏
🌟🌟🌟🌟🌟🌟🌟🌟🌟 …
ER was empty tonight (just one of three patients) but we spent two hours after diagnosis waiting for prescription for a topical pain patch for a sore knee and paperwork. Just too slow
Could not be happier with the care I received from Richard Timmerman! I knew way more coming out of the ER than going in, and can now address more than the problem I went in for!! Thank you again!!
Very clean and excellent staff + Doctors but the wait (like all ER’s) can be dreadful especially if you have pain 🙁 Maybe if the chairs were a bit more comfortable?
Cannot make an appointment with their Radiology Dept. No one to talk to, as soon as Providence took over and changed every thing about saving money.
The doctors here are among the best out there. If it’s an emergency or something else medical related you will not be let down. The doctors care which is especially important to me.
Damn near died. Came in with a stroke. Had to have brain surgery was in a coma for 40 days. Immobile for a year. Today I’m walking from 1 to 5 miles a day. They saved my life.
Dr. Calkins was calm, clear, and professional in his communication with me in the ER. His demeanor helped me remain calm in a scary situation.
Terrible service- go anywhere else if you can!! Was kept for NINE hours on the slowest night of the year for no reason other than general incompetence. Tons of unnecessary tests, nobody willing to help or move the process along. …
I visited the er first the staff was very professional and attentive with attention paid to being safe in regards to covid, excellent treatment in er and on the hospital floor nurses and suppprt staff especially, excellent hospital overall
Staff is very kind and nice. I felt a lot more comfortable than I thought I would be. Great hospital
My family has always received TLC here at Mission. Billing department, as in most hospitals, can be difficult. Not because of their representatives, usually because the practices of insurance policies and companies. Patients are set up to …
When i have been coming into this hospital thtu me and asking those that work in it if my grandfather was in it and for 3 whole days thtu me, but its employees in it kept on telling me that they had no record of him in it tobbe showing …
Thank you dr. Richard Kozak. You sooth my pain in your humor..I am back on bussiness now in just one day. Sorry couldn’t thank you as I was on my pain orbit. My Allah bless you protect you amen. Thank you mission ER staffs.
outstanding care/service
from a recent admission as a result of an acute asthma incident.. dr wray and …
The ER staff took great care of me. I was treated kindly and with compassion.
went for a emergency the guy at the gate said I had to pay. I explained my situation , he said ” we dont care pay or leave”. what the hell is this so pretty much I had to be driven to another hospital.
Ridiculous parking fees, even more ridiculous “Security” procedures. Guard insisted we each take our ID out of or wallets, then he proceeds to make two tags with MY name and picture, with the wrong patient name, sent us to the wrong tower …
Was admitted for cardiac issues- great staff, kept me informed, addressed my concerns and questions and done all they could to try to determine the route cause of hypertension.
I love Mission. I was in the ER last night and the staff were so awesome. I am so thankful for the people who took care of me. They were competent and caring. Thx Nick PA and Lindsey Tech
Horrible service they dont let me to be with my kidat the x-ray room to heard what is doctor sayimg the supervisor of the security guys have been trading me and was so rude did not let me even talk poor very poor customer service …
When I was stabbed in the neck I came here to this hospital. The doctor that stiched me up did a piss-poor job and till this day, I have a lump on my neck from the lack of attention to detail. Also he was saying, “stop whining” as I was being stiched up.
Went to Mission twice in a 10 day span for different issues. Both times I was treated very well by the nursing staff and doctors as they worked to figure out what was going on with me.
The emergency doctors are amazing people. It takes a long time to get helped and maybe urgent care is faster but I really believe the emergency room gives the best care.
I was attacked by a male pitbull on Sept. 14, 2020 and was rushed to Mission Emergency at around 8:00pm by my neighbor… The triage nurse at Mission immediately said, “You need a plastic surgeon…” I was set up in a private room, maybe 20 …
Dr. Patel was the best. I was in the ER with a rapid heart beat. This was very scary. He helped calm me down and made sure I was ok. I am very thankful.
Wonderful. Stephanie and the other team members treated my mom with the tremendous care. Thank you for easing a challenging time by your kindness and professionalism.
They saved my life. Dr. Mark Ishimaru performed 8.5 hrs of surgery on me with a team from the hospital on a Sunday night working into Monday morning, repairing my wrist-arm-hand and my leg and hip. Can’t possibly say enough good things about this hospital and staff.
Don’t waste your time here. I paid cash to avoid any headaches and received bills still after paying all tests up front. I was never emailed the results of my tests as I was told I would. I was missing tests even after I drove there to pick up my results so I had to go for a second visit. I will not be going back and suggest the same.
Excellent facility, staff and doctors at this facility. Very kind volunteers. Highly recommend.
I had a good experience here even though they couldn’t find the cause of my body pain. The ER staff and Dr. Kim were all very nice. ❤️
I love MIssion Hospital because they are very professional and the Hospital is always clean. The doctors and nurses are always working hard to get you out of pain and to find the cause of the pain so they can treat the problem. I would highly recommend MIssion Hospital to everyone !!
Unfortunate that you can’t give a place negative stars. Warning will take over 6 hours to just get blood work done. This place is a joke. Go to any other hospital if you can. You will not make it past the waiting room here if you really need help. Worst hospital ever
Good morning
My daughter was sick as came to the emergency room the people who greet you in the front very rude the wait I can’t believe it average of 5 hours is this how …
Mission hospital ER is always there for me. Sometimes the triage is over-crowded, but one you enter the ER are in the gentle hands of real professionals, kind and considerate and there to help.
My daughter was in excellent hands from the moment she arrived in the trauma center. Very kind, informative doctors and nurses made a scary night much easier to get through.
Dr. Seif is a consummate professional, a true example of how physician care is provided. Her ability to handle my situation and communicate on layman’s terms made my visit pleasant and recovery quick. Thank you Dr. Seif and Mission Hospital, Laguna Beach.
Mission Hospital, you don’t deserve the star this forces me to give you. You should be ashamed of yourselves. You hide behind your archaic ideas and allow needless suffering to innocent people. I can say no more. Words could never express …
World class trauma facility. If you need an ER, use this one.
Also, the food is not just decent, but VERY GOOD (for a hospital at least). Pre-COVID, I sometimes went there just to get lunch or dinner.
From my arrival at the emergency room with a very serious heart problem to the cardiac care unit and beyond, everyone at Mission Hospital reflected the caring and competence one could only dream of in other places. …
I had two level artificial cervical disk replacement surgery in their neuroscience tower. It was very important to me that I went to the best! Dr. Robert Jackson and Mission Hospital’s neuro tower are phenomenal!!!
every time I go to the E R at mission I wait 8 hours… I have a kidney infection and cant sit around waiting to see a doctor.. hence why I went to the EMERGENCY ROOM.. so this morning I go in at 9am and theres 4 people ahead of me.. at …
Worst hospital ever. Sent a family member to the ER by ambulance and no response for 4 hours. Staff including doctors and nurses were very impolite and unprofessional. Would rather die than come here.
Thanks.
Waiting for 6 hours and didn’t do anything fir my 6 years old girl. A bunch of eyelashes inside. Still attached to the eyelid. Byt we have no option right. It’s the only hospital close from us. So sad, we really miss saddle back hospital
Long wait in ER, Dr said he just had a reaction to his bp meds! I knew it was more. Luckily, bc of insurance, they transferred him and discovered he had Pancreatitis! Overnight at Saddleback hospital, then back home. The Mission staff was …
GO TO LAGUNA HILLS ER! Do not waste your time at Mission. Just waited 5 hours to get a 2 year old baby stitches her face! The waiting room was packed the entire 5 hours. AND THE TWO PEOE AT THE RECEPTION DESK SAID IT WAS LIKE THAT EVERY …
Staff paranoid about getting sued, horrible communication between staff, have to repeat self constantly, they are not objective. Docs good though respirtory therapist very hit and miss, same as nurses. Overdose you on pain meds. Argumentative staff about everything, talk behind your back is the norm.
The best care, concern, well-being, professional, staff and doctors. My daughter had a hard labor and everyone was so loving towards her. Beautiful atmosphere. 🙏🙏❤❤👍👍 …
I would avoid this Hospital like the plague unless you want to be tortued by uncaring ICU nurses. Worse experience ever. Have not been back to a doctor/hospital since. Too afraid.
I was cared for with compassion by all staff; transporters, nurses, physicians – everyone I came in contact with during my stay. I received excellent care!
I received excellent care for chest pains in the ER Mission Hospital, Mission Viejo. Dr. Thomas Calkins, the attending physician, was wonderful, very caring and knowledgeable and made me feel very comfortable.
It seems mission hospital is getting worse. The staff seems to have an attitude problem. Rolling their eyes and expressing their annoyance…its not the 5 star service I know they are capable of. There are so many wonderful nurses and doctors but I hope they can improve on the lower staff.
Friendly, careful, helpful health team! Love this hospital, was there 2 times. One minus- it takes 7 hours to pass all procedures if you come to emergency. A lot of people come there.
It is the second time that I come to this hospital 😃 4 years ago to today you can see the change in everything, the nurses are kinder, of course there is always an exception for example the one that helps you with the birth certificate, …
ER staff very attentive & efficient. Very clean & organized hospital. They got me into surgery quickly once they realized I had appendicitis. Recovery staff were nice & attentive as well.
I was treated with respect, promptly and effectively diagnosed and treated, and released sooner than I’d have thought, but not before my concerns were completely addressed. Nobody likes to be ill, but if it happens to me again and I need an ER, I’m going here.
Very disappointed they don’t care about the patients! My credit has been damaged and turned over to collections for a bill I never received. Apparently the admitting department couldn’t get my correct address to one of the servicing doctors …
Amazing care, clean, incredible Doctors, staff, nurses…omg.. unbelievable care, I will never forget the love and complete andvtotal respect, professionalism, and the Neck pillow. We Love you and thank you for allowing us to share this …
Not a great hospital for children… Also in a second incident Doctor made negative racial & political remarks to the nurses about treatment. Have been trying to get an EEG appointment and have not received a call back I only get an …
I’ve decided to change my five star review to this one star review. This place should be ashamed to charge for parking. $3 for the first hour and an additional dollar for every hour after. Charging money to visit one’s family in a hospital …
01/12/2015
To Dr. Glazer, Dr. Nazaradi and the wonderful staff at Mission Viejo Hospital I …
The negotiated rates for CT Scans with Blue Cross Blue Shield are a rip off at Mission hospital. This hospital overcharges on purpose. A standard CT scan in the Orange County/LA area is around $1500 but Mission hospital charges $4000! Do …
Exceptional, compassionate, efficient and holistic care. Ben and Benny, ICU RNs are knowledgeable, anticipated my needs before I asked and treated me with dignity. The whole ICU floor are a cohesive team. Impressive!
Spent 5 hours waiting in the ER lobby when I had chest and breathing problems. Never saw a doctor. I left and went to another local hospital and was seen immediately.
I was here a few weeks ago for a toothpick in my foot. It sound like nothing, but it hurts. We got in to the ER and they were really nice. waited for only about 10 minuets for a room. Then got some xrays right in the room, which is really …
I went to their emergency room last November. I gave them my ID and insurance card when I got there. but they handed the insurance card back saying they would get that info later. I tried AT LEAST two more times to give them my insurance …
Everyone I encountered was very friendly and professional. The facility was clean and welcoming. They attended to me in a quick manner and I felt like a priority rather than just another patient to get out the door.
Watch out for Mission Hospital. The X-ray department is not covered by Medicare but they do not tell you this until you leave the hospital. Shame on Mission Hospital for doing this to senior citizens. Not a honest representation of the medical profession.
Thank you Mission for your kind response to my review below. I’ll raise my rating from 1 if I receive evidence that your bug has been fixed. I cannot make it to your records department because I am bed-bound, and my care-givers are …
With the deepest gratitude, thank you to the Mission Hospital medical professionals who literally saved my life:
Dr. Daniel J. Ponticello …
I will highly recommend not to use this place number 1 personnel not very helpful with information poorly customer service number 2 takes 1hr to do registry 1hr to get pass to second review of paperwork??? And then to wait again for a …
ABSOLUTELY TERRIBLE ER Doctor!! Unless you are a trauma patient DO NOT expect compassionate, professional care. Dr. Johnson demonstrated the most unprofessional behavior I have ever witnessed. Were it not for the kind nurses we would have left. Go to Saddleback for appropriate attention.
The hospital is clean and the nurses are nice, but beware of the doctors. I was told after going into ER for pain that they could not let me go home because I had pancreatitis. I was given Dilaudid medicine before being told that the …
They should offer x-rays, and analyze officially all the time patients come in. They have been selfish with other personal decisions. It is nursing. I have had odd moments after the hospital.🎨 Happy Sunday. …
Beware, this hospital says they are in network with Cigna, but the emergency room doctors they assign to you are not. You will be billed for the ER visit and billed for the full out of network balance by the doctor. No sign of ethics anywhere in this facility
My daughter went in to emergency with extreme back pain. After a number if hours they sent her for an MRI. An hour later the Dr came back saying it looked like there was a fractured disc and proceeded to release her. She could hardly walk …
I’ve had a couple bad experiences here…they seem to circle around the EM Dept; went to ER hemorrhaging after delivering my baby a week earlier…the “nurse” in the ER starts taking my temporature!!! I’m an RN myself…so I know how things …
1- my 90 years mother was in Telemetry ward that most of the patients have lung problem. From the 2nd day of stay maintenance crew were making holes in wall using drill and hammer (very loud and distrurbing) sending dust in the air and …
We went in the ER 2pm and my husband was seen by the doctor at 8 p.m. They did xray and cat scan and did not discuss even if they did not see anything. We got discharge at 11 p.m no food or even letting us know he can eat or he is gonna stay for the night while we are there.
Worst ER ever, miss diagnosed my knee. I had a ACL and MCL tear with a broken bone . The doctor was very un professional. I was crying and bloody from my injuries. The doctors and nurses did not clean my wounds, my dad did after sitting in …
Can’t say enough positive of the ER team at Mission. Especially Dr. Keany who has treated every member of my family over the years. Such a comfort to have a world class ER, hospital and staff nearby.
I went to ER for excrutiating pain in my left hip and leg. Doctor Le told me that it was Sciatica and it can just happen out of luck. He prescribed 3 types of pain medication without be interested in finding whether I had hip fracture or …
Excellent help. Quick check-in and admission. ER doctor Jon Cline was professional, well prepared, and very attentive with good bedside manner. Highly recommend Mission Hospital when you need medical support.
My wife had a c section here and the staff and service was phenomenal every nurse, Dr, and staff was very friendly very nice here. They go through so much we don’t even know it. All hospital employees are amazing and hard workers.
I wrote a good review once but I deleted it after 3 times waiting over 7 hrs. What happened to this hospital? I have 2 little boys and unfortunately I visit here because of all the accidents. Wait time is crazy. Once you wait this long, you don’t care how nice the staff or the hospital is!
I am currently going on my fourth hour of waiting for emergency care. Majority of staff is very rude and gives no consideration for the dozens of people waiting. I recommend that this hospital hire more than just one nurse and one doctor. …
This place will try to rob you and your insurance blind. They charge exorbitant and damn near astronomical charges for services rendered by other hospitals at almost 1/3 of the price. To top all that off, they’ll use specific codes to bill …
The ER RN suggested I give my 7 month baby tap water when I politely asked her for some water since i had forgotten his water to make formula. He was crying non stop and she had no mercy. Finally another nurse brought me sterile water. …
I fainted today and hit my head and spine on the wall, falling backwards. The ambulance took me to Mission Hopsital. After one hour of waiting for a Doctor in pain, I asked an RN why it wa staking so long. Her response was, “There are way …
Rude Doctors and Nurses, very unprofessional. The nurse told my just turned four year old that if he didn’t walk that I would leave him. How can you tell a child that is in a different environment that his mother will leave him making …
I took my wife here to their ER (who has gone here before) and we are very disappointed. Six hours of waiting, inconclusive scan results, brief answers that just made her condition worse by stress and a very dismissive ER doctor with no …
ER experiences w Dr. Chow at South Laguna hospital was Excellent! I will always appreciate him going above and beyond what most doctor would. His intuition was correct and he didn’t just send me home.
Had a CT scan in March. Was told I would receive one bill in the mail. My bill came in for $254.70 after my insurance deductions were made. Now in August I’ve received a letter from Mission Hospital for $2,686.00 saying that it is past …
I took my wife to the emergency room for an issue with her eye, which turned out to be a harmless subconjunctival hemorrhage. The physician’s assistant on call, Vanaja Menon, informed my wife that there was nothing to worry about and left …
Our adventurous young son has no fear and CHOC has helped culture that too. Every stitch, every urgent ultrasound, every xray we trust to the CHOC Physicians at Mission Hospital. Too often, Urgent Care’s steer us away with their lack of …
Both my parents, in their 90’s, have received excellent care from the staff at Mission Hospital. Their concern of my parent’s well-being certainly has been a relief for our family who are not local. …
I had brain surgery and I was in SICU for many days.
The nursing staff was wonderful, but the food is inedible. Everything sounds …
My mom had a very severe headache she went to the emergency room and they cured
Her headache but her sinus infection not yet but they really helped my mom and I am thankful. The doctors and nurses deserve some credit
My father was murdered here. He walked into the ER with pneumonia and never came out. ICU for a total of 31 days and only got worse, day after day. Nothing they did helped and only contracted infections, intubated (4 times) unnecessarily, …
October 2017 – Anti Bullying Awareness Month
Mission hospital is no longer the go-to hospital for women’s services in Orange County. …
Came in with a concussion, 1st thing noticeably was the cleanliness and neatness of the ER. Staff was attentive and thorough, took me for head exam & testing. I felt the care was extensive making me confident I was in good hands. Thank you for your care and attention you gave to me.
The staff are very professional and skillful, the only problem was that there was no temperature control system in the room. I know it is hard to believe but it is true, there was a air pressure witch (very old one)that you have to adjust to get the temperature right and it was frustrating.
Went to the ER 07/15/17 with a simple injury (broken bones) confirmed on x-ray to my left foot, and was seen by Jose A Suazo, PA. He saw me in the hallway (not even in a room), read the x-ray, told me two bones were broken, but no …
I have been to 22 hospitals in six years battling a rare complicated debilitating – excruciatingly painful disease. With that, most health care professionals have never heard of my condition and often humiliate me and call me degrading …
On Jan 6, 2021 I had to go to Mission Hospital for some bleeding issue. I decided to drive myself to the emergency at Mission Hospital in Mission Viejo. After a short period I was taken to an examination room, and told the nurses what was …
I lived in Mission Viejo for 24 years. This is the best hospital, bar none. My husband and I had numerous crises: diseases, cancers, 2 heart attacks, etc. We always had the best care!
I was at mission last month. Came in under emergency ICU care. The COVID amenities were amazing, and efficient. …
The worst ER in the world.
Just spent 7 and half hours waiting for a doctor to see me for 2 minutes. How is …
I’ve been trying to make an appointment for a Lung Cancer Ct scan for 2 weeks. I have left my number on their call back messaging service twice and they never returned the call. I called two days ago and their message said they were too …
Dr. Kwon is very personable, with great bedside manner. He is very patient and answered my questions clearly. He is very upfront about my prognosis, and left me with a feeling of satisfaction and well being. It is indeed a great experience.
Third world country ER. My husband discharged himself after 12 hours without seeing any doctors. If you have a good insurance, they will run million test so they can charge the insurance company an arm and a leg but as far as care forget …
Dr Lampe and Mission Hospital made our emergency room visit a good experience. Everyone was calm, patient and kind to my 9 year old. They saw her quickly and made her comfortable by providing a warm blanket and an understanding and caring …
They act as though they opened yesterday. There is zero communication unless you initiate it and get excited. This is not my dad’s first visit to a hospital but it will be his last here. Some nurses are friendly and others are snippy. My …
This dangerously understaffed ER is a menace to public health. Numerous reviews of this facility by their EMPLOYEES on employment websites agree: this hospital is habitually understaffed, dangerously so! I was forced to spend 8 HOURS in …
I had to make a visit into the emergency room, last month, I was in a very vulnerable state. Dr Lawson, John Mellot, and dr Le, as well as nurses Tiffany, Kerimichelle, and Kaitlyn, all made my visit much easier. The care and compassion …
I was blown away by the competency and professionalism I encountered during my 7 day stay. …
Having been a patient at Mission Hospital several times over the past 15 years, I can say with some degree of expertise that this hospital is well run, has high quality facilities and equipment as well as a very professional staff. …
The best experience I have ever had in an emergency room. Dr. Mellot made sure I had all my concerns addressed and showed care for not just my physical well being but my mental well being. Incredible. Was truly a special, unexpected surprise.
I had some of the best care of my life here. I was hospitalized for 18 days and by the end of it I think I knew everyone in my unit. The nurses were above reproach and the unit manager always came by to check and see how I was. They are so …
Our daughter called the hospital to confirm that the ER was covered by our insurance. It turned out that the HOSPITAL is covered, but not the MEDICA PROVIDERS inside the ER! Received a $4,349 bill in addition to the bill for the portion that was covered. Same day, same door, same services. What a fraud.
I can not understand how anyone can say something
negative about such a wonderful hospital.
Emergency rooms are difficult anyway for all involved. The client and staff. I …
Mission hospital Mission Veijo should be ASHAMED of themselves the hospital personal is EXTREMELY RUDE!! If you have any kind of cough not even knowing what exactly is wrong with you. They make you wait …OUT SIDE ON THE RAIN !!! Without heaters or blankets . WORST business I wouldn’t even call them A hospital
Terrible experience. Wife went in for ultrasound for a blood clot in leg. College student did ultrasound and wasted precious minutes when a serious problem was present. They had another person come in and redo the ultrasound. They had us …
I know most people don’t write reviews of good experiences at hospitals because the whole point is that people get frustrated and I have been that frustrated person at a hospital before; however, this time, we want to come and say thank you …
Horrible horrible day. Dropped my uncle off at 2:30 for some major stomach issues and a few other things and he sat there from 2:30 until 7:30 until we went and picked him up. Geez us. I wonder how many people died waiting. Pathetic to say the least. At least acknowledge the poor man.
With all the one stars, let me add mine too. Went to ER and what a chaos. After 4 hours, I declined more “services” and drove all they way to Orange Coast Memorial in Fountain Valley instead and got treated. Then got a huge bill from …
During my vacation in California, I had to visit this ER twice (unfortunately). I am a former ER nurse and I knew I will be there for a long time since most likely they will have patients with more acute illnesses than mine that will need …
I brought my 16 month old daughter to the ER. The doctor on call wasn’t in network, so the bill ended up being around $5,000. Rather than sending an invoice, the out of network doctor sent us straight to a collection agency. I’m angry …
My ER experience was actually enjoyable. The care I received form the Nursing Staff and Dr. Maloney was amazing. If I ever have a reason to refer someone to the hospital, I would highly recommend Mission Hospital in Mission Viejo
16 hrs in ER was to be admitted to hospital but never was.I am a diabetic and have pneumonia. The 1st shift from the ER was great but the next shift was abusive. Would not answer questions would not give me the care I should have been …
The pediatric and maternity care are great (although haven’t been to any other hospitals for these services to compare). Nurses and staff are extremely attentive and caring. They have a great understanding of patient care and comfort, …
I was well taken care of after a nasty fall on the sidewalk that left me bleeding along with a fractured lower jaw and fractures by my left ear.
I found Mission Hospital to be very clean and I received excellent care from …
This hospital is a money grabbing joke.
To wait 4 hours in an emergency room is a joke.
And the nurses act like doctors and refused to give me the medication that the …
The registration staff, R.N.’s and Doctors were very professional,
compassionate and efficient. My Brother received medical care in a timely fashion and cannot say enough about the Nurses and Doctors. They were …
Such an amazing team in the ER. My son broke his wrist for the second time this year. Everyone was so nice, caring, attentive and knowledgeable. We had the same ER doctor as last time and he remembered my son and I. We couldn’t ask for a better team. Thank you to all of you that helped my son.
My two-year-old son slept at school and split the back of his head open on a bookshelf which required extensive cleaning as well as for staples. Not only was the nursing staff extremely supportive but they also put Mickey Mouse Clubhouse on …
Mission hospital is absolutely the most professional organization one could hope to be involved with. We have many great hospitals in our area because of the fluids but my experience at this emergency with a heart condition that I was …
The worst experience of our journey. The staff has zero compassion. They simply don’t care. So many recent experiences from myself, friends and family that have all been negative. I won’t go into detail but will be filing a grievance …
Dr. Brady, Dr. Liu, Dr. Hu, Dr. Lee-Hospitalist, SICU Nurse Maryana, & 3rd Flr. Nurse Polly all truly made My Dad feel cared for on every level!!!!!! Mission Hospital has been there for my family for years… and I am forever grateful for …
Do not go to ER unless you are really dying. I am sorry to be so negative, I used to be very found of this hospital but today all the staff let me down. My mom (74) was sent by the urgent care office to have a STAT ultrasound for a possible …
This hospital took awesome care of my dad a few years ago and I will never forget it. All of the staff and doctors and nurses were amazing. I will never forget when leaving my dad there and having to fly back to Texas…the male nurse on …
Do not go to this hospital or take your loved one there. They do not care if your loved one is in ICU or dying. They will not let you see them. They don’t care if you never see your loved one again, or if your loved one is in the hospital …
UPDATED: I spoke with someone over the unit I was in. She sounded sincere, remorseful and truly apologetic and they are going to investigate how all this occurred. I do hope they get to the bottom of it. Nothing like this should ever happen …
What a great day for a ride on my Motorcycle. I told that to myself as I was leaving work headed home on the 5th of Feb 2021. Off the Freeway, decided I would take the scenic route, turned onto Avenida De La Carlotta looking at 5 min before …
From the moment we arrived at the emergency center at Mission Hospital our experience has been amazing. They saved the life of our family member. They are caring and efficient with their treatment, everyone has been great. With all of this …
Had a really bad experience at the SICU Neurology Department. Some Nurses and staff are very rude. Information about patient was not confidential and they gave out information about our patient to just about anyone who ask about the …
I was listened to and my symptoms were addressed promptly and accurately, including explanations for each activity that were clear, polite and not at all condescending. The entire staff was pleasant, yet professional and I never felt …
Security at this hospital is very rude. When you have sick patients coming in and the first thing they have to deal with is rude security guards. First impression I’m not impressed. He asked me to change my mask and I was fine with that …
I do not like having to give one star to this hospital as it is only one department (billing) that has been the issue but the billing department has the worst customer service I have ever seen before by far. My wife and I have called 8 …
Dr. Mortazavi at Mission ER listened and cared and did the right treatment. I do believe that most doctors and Nurses are Great at Mission Hospital! Thanks to Mission Viejo Fire Engine 9 who showed up less than 2 minutes to my house. I had …
I love this hospital, I came here 2 times. 1, for a surgery and 2, for vomiting🤮. In the ER i had to wait like 30 minutes but I was still treated. I wasn’t born in this 🏥 hospital, but my brother was. If u could i would give it 100000000000 stars ⭐⭐⭐⭐🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🔥🔥🔥🔥🔥🔥🔥 …
P.A. Kaveh and nurses Annica, Senetha and Tiffany were wonderful. WAY BETTER than my first experience here with the blonde white Physicians Assistant with a pony tail. …
I recently had a three day visit at Mission Hospital for an Asthma Attack. From the moment I entered the Emergency Room until the day I was released the care and professionalism was outstanding. This was my first ever hospital overnight …
I had my two boys at this hospital and they were amazing. They were very attentive and kind, they kept me updated on everything and would answer any questions or concerns I had to the best of their knowledge, if they didn’t had an answer at …
We will not be returning to this hospital. My elderly father was sent here by general dr as they were concerned he was having a heart attack. 5 hrs later he’s still in the waiting room. They ran tests but put him here. They have not seen …
Mission Hospital provides compassionate care to the needs of the patients. As a patient, I appreciated the physicians. We know that the nurses spend most of their time at the bedside of the patients running back and forth from room to …
I came in with really bad lower abdominal pain on a Busy Saturday evening. the triage Nurse was awesome as was the ER Doc. they knew right away, it was likely my appendix. i got to CT Scan within minutes and then the friendly surgeon …
An embarrassing bicycle accident landed me in Mission Hospital Emergency Room in Mussion Viejo. I experienced head trauma, orbital eye bone fracture, and a cut lip requiring stitches. While I initially felt I could handle the issues with …
I was happy I went to Mission Viejo Hospital Emergency for emergency treatment. I feel I came to the right place as soon as I entered the room with the quick attention and care I received from all the staff. I was assessed right away. Even …
Doctors and staff were of highest quality people.
Staff was excellent, friendly, attentive and courteous, doctors were very good and thorough. medical tests are not always fun but the staff seemed to try to make everything easy. Overall an excellent experience. Very good ER too. The food …
What a horrible place. We had an MRI appointment scheduled for over 1 month. We get a call at 3pm confirming the appointment. When we arrived at our appointment for 5:30pm they had canceled it because they were too busy, and the …
I have been at this emergency room for more then 25 times taking my x husband there in all hours of the night so he can be treated. Sometimes we get right in and other times its packed and it takes a few hours. But these nurses and …
Dr Le and his staff were amazing! He stitched up my forehead and I just had the stitches out 2 days ago and there is absolutely NO scar! Plus he took the time to explain everything to me and made sure I was comfortable at all times during …
Sent my husband home with a catheter without telling us why it was needed. Then referred him to a doctor for removal and that doctor doesn’t take his insurance and won’t see him. Case manager said it’s on us to find someone to address and won’t return our phone calls. Extremely bad medical care. Avoid!
This is the absolute worst hospital I’ve ever been inHey don’t answer their lightsOr if they do answer on the answer and turn them off and never speak to youIt is not the capital buildingI think I know what it is hey don’t care about …
WOW! Thanks so much for all the ER nurses and all the staff! I had a cyst, so I went in. I felt very safe in their care. I cannot believe they deal with sick people all day everyday. I have so much respect for everyone working in hospitals …
I had two nurses taking care of me after a major surgery. One of them was fine, the other one, Jessie, had no idea how to take care of a patient. when I had to start walking for the first time after surgery, she left me and did not come …
My life was put at risk after a Surgery complication during a Robotic surgery done by Dr. Salcido. He kept saying he doesn’t know what went wrong. Another surgeon did a hematoma surgery after a few days in pain, I was very low on my blood …
Horrible place with the most rude nurses and reception. I came in with a horrible tablesaw injury from work. A wooden beam shot out and hit me in the face breaking my jaw sideways. I lost almost two pints of blood and almost fainted several …
Patients beware. I am a caregiver for someone who went to Mission Hospital because of severe pain do to a dislocated hip after having surgery. She was waiting for placement into a skilled nursing facility for extended thaerapy to help …
Worst Emergency Room I’ve ever been to! Save your time and money and go to Hoag in Newport or any other place. I’ve been to multiple eregency rooms and this is by far the worst. The Nurses were rude and had additude. The Security doesn’t seem like they want to be there. Will not be returning and wish I could do negative stars.
The entire staff is incompetent and have no sense of urgency. I would never recommend this hospital to anyone. I hate this place with a burning passion!
Stage Iv cancer patient, came to ER due to Covid and breathing issues. Was told to go from my oncologist. Walked up with my son who was helping me and a rude nurse came up told us he can’t sit with me and to sit in car. She was rude and …
The ER physicians were all wonderful, informative, and empathetic. The techs (except for the ultrasound tech-she could use some help with bedside manner) and young man who transported me to my CT scan were great and made me feel …
Very disappointed with the service and lack of concern. All they want to do is jack the price up and throw you to the streets. They didn’t even treat my wife just said see your doctor asap. If something happens to her as a result of their …
A+ ! The best thing about this hospital is the security. Not seen one like this where they require photo ID (they scan it) in order to gain access to the rest of the hospital. Everywhere should do this. …
I understand that there is a shortage of employees, but I have been waiting for over an hour to be seen for bloodwork that my doctor ordered. I saw a few other people come and go through the system while I sat waiting. They sent me to the …
The doctors are absolutely wonderful however the operations and ancillary staff need review. My husband had a surgery done and it was apparent from start to finish that the nurses and ancillary staff were not friendly and tried to rush him …
Waited for 2 hrs (10 pm – midnight) for my 9 year old daughter to be seen for severe leg pain and no one came so we went to a different hospital.
Worst hospital of all time. The emergency room is totally disorganized and the staff is incredibly rude and uncaring. Steer clear at all costs. …
I could not have asked for a better birthing experience with the Midwives, L&D Nurses & Staff. Our little family felt cared for, understood, and blessed.
Before being bought out by Providence, they were a first class, top notch hospital. Now, with Providence’s lean and cheaper business outlook and operational outline structure it is not about patient care, medical care, and comforting care; it is all about officious procedures and financial considerations, rather than patient care.
Visiting the emergency department at Mission Hospital Mission Viejo was a terrifying experience for me recently. No urgency, empathy or caring is felt. As I was in excruciating pain, I inquired as to how long I would have to wait, as the …
The worst ER room I’ve been to and I’m from a higher population city. They misdiagnosed me until I demanded tests, were snarky that I was upset, down right rude, after the results of tests were severe they were apologetic. After being …
The emergency room doctor was awful-incompetent and non caring! My husband was brought in by ambulance as I believed he had suffered a stroke. The emergency room Dr. tried to tell me he got dizzy because he ripped off a bandaid – kinda like …
Terrible billing system. Overcharge me and then sent our bill to collection fast when we called them they claimed that they sent letter but they are lying. Will do our best in the future to avoid providence. Never again
Hearing a nurse tell someone “well you can go sit on the floor in the lobby for all I care” was very discouraging. A gentleman came in that she knew and she tells him “just say that you have chest pain and they’ll bring you back right …
I don’t even know where to start. Nurses on their phone talking and laughing. While I’ve been waiting for now 5 hours. Been asking how much longer since I’ve been here since 11 and they said there’s been 4 more people ahead of us. There’s …
You don’t believe it until it happens to you, I was there because my wife was dying she couldn’t breathe and her head was about to explode, the first encounter was with the security guard seeing the situation and approaching me to tell me …
First time in an emergency room very bad experience. I was there after a car hit me with a lot of pain, the nurses did not come when I called them. I was discharge and I had to return in 2 weeks. I was in a lot of pain and they didn’t want …
What a hospital. My mom worked there for 35 years saving lives. Great staff. Doctors are the best. Who wouldn’t want to work and live in south OC. They still make mistakes. The staff had my mom for 5 days. They let her go and scheduled a …
My mother was seen last night in ED Mission Hospital. We had a terrible experience. The laboratory and Radiology ( X-RAY) turn around time is a disaster. As a Trauma hospital the Turn around time for laboratory test results must be …