Since 1973, Mitchell Home Medical has provided the best care available for Home Medical Equipment, CPAP & BIPAP, Oxygen, and Urology by … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
3810 Packard St Ste 200A, Ann Arbor, MI 48108
They went out of business and didn’t bother telling any of us.
Can not get anyone to answer the phone or call us back to order supplies
Couldn’t have a more personal and professional experience with a DME. They have really upped their game!!
I called to be “connected” only to be disconnected three consecutive times. Wow. Great PR!
It would be nice if they answered the phone once in a while when you had a question. Or even called you back when you leave a message. It took me calling every 5 minutes for about an hour to get someone to answer. Guess they got tired of the phone ringing. I’ll be moving my business elsewhere.
They went out of their way to help when my machine suddenly quit this week. I had some trouble getting a live person, but I kept calling until I did. Once I actually talked to someone, they were kind and worked hard to solve my problem.
Lisa, whom I have worked with several times, has been a tremendous help to me. She is always patient and kind and goes beyond the call of duty in assisting me. Thank you to Lisa and Mo for making this an overall positive experience.
I have been trying for over a month to get cpap supplies and only once did i recieve a call back from the most unprofessional person who doused like she was working out of her house with kids and tv. Ive used mitchell for most of 9 years and this past year has been horrible. Their customer service is just awful.
It took me over a month to get c pap supplies, then when I finally received them, they didn’t fit the machine I have. They were given all the model and stock numbers and still couldn’t get it right. Then when I call, no one is ever available, messages never returned, or they just don’t answer the phone. Extremely poor service.
You couldn’t ask for better customer service!! I always work with the same person, and I can always count on a return call, ordering my supplies is so easy, I love the personal attention to the details of my insurance, Teddy has always taken great care of my CPAP supplies and making sure I get what I need when I’m due
They don’t answer their phone. They don’t return messages. They don’t reply to emails. They ignore faxes. This is the worst customer service I have ever dealt with. They have zero concern for their customers unless there is a prescription …
For insurance purposes, I needed to switch DME companies for oxygen supplies. Mitchell could not have made my transition easier. Their customer service is friendly and so helpful. I’ve had a few issues with my equipment, and they have gone …
Sometimes rocky beginnings do end smooth!
My doctor prescribed me to get a new CPAP machine. He asked me to choose from a list of companies that provide the product, materials and service. I chose …
Take too long to fill orders won’t call you back lies Take 2 weeks to ship out your order wouldn’t send nobody there if they was dying