Although the credit union hires professional staff to provide the best financial services in the most efficient way, the cooperative depends on … See more
Only been with this bank for about 3 months and that’s all I need. Always a huge slow line. The ATM has been inoperable at least %75 of the time and every transaction takes days to post, it’s similar to what banking was in the early 2000’s.
the app is down, I cannot get to the website and I have been on the phone for 45 minutes and counting. I get it…something is broken. A phone message to that effect would be nice – and hey I just got disconnected!@
Since October 15th Mocse has been super busy because they have a new system, so the service hasn’t been the best since then. Hopefully by the time everyone gets familiar with this system it’s not this busy.
Everytime I go in there everyone is very professional their auto rates are great. Never had a credit union that approved a loan in minutes and close right away. ♡♡
Never had anything but great service here. Friendly and fantastic staff. No fees (maybe for checks, not sure, but I don’t even use checks – so no biggie). Good apps allow you to do most everything online as well. I would highly recommend MOCSE to anyone.
Called in because of fraud on my card. The lady said must have been something that you did. Very rude she was like bored with me. Get it together Mocse or just close your doors. Very sad it use to free like a community bank now absolutely …
I am very not happy with the loan process i just experienced with mouse credit union and their loan staff, we were quoted one % rate on the phone than another rate in person, than one week into the process the % rate went up again. At that …
I am new to Modesto and recently opened up new accounts here.
They have great customer service and you do not have to wait for a long time to be helped. I highly recommend them!
Poor customer service. Limited options. They’re closed some locations. You’re better off with an actual bank.
Clean and efficient!
Waited on phone for over half an hour
Great member services, clean, friendly, highly recommended
Full service! They have helped me with from a simple deposit to loans.
I’ve always had great service at the coffee Rd bank .
Once they have your money, they will never help you again. Seem nice until ask for assistance.
Only been with this bank for about 3 months and that’s all I need. Always a huge slow line. The ATM has been inoperable at least %75 of the time and every transaction takes days to post, it’s similar to what banking was in the early 2000’s.
the app is down, I cannot get to the website and I have been on the phone for 45 minutes and counting. I get it…something is broken. A phone message to that effect would be nice – and hey I just got disconnected!@
Since October 15th Mocse has been super busy because they have a new system, so the service hasn’t been the best since then. Hopefully by the time everyone gets familiar with this system it’s not this busy.
Everytime I go in there everyone is very professional their auto rates are great. Never had a credit union that approved a loan in minutes and close right away. ♡♡
Never had anything but great service here. Friendly and fantastic staff. No fees (maybe for checks, not sure, but I don’t even use checks – so no biggie). Good apps allow you to do most everything online as well. I would highly recommend MOCSE to anyone.
Called in because of fraud on my card. The lady said must have been something that you did. Very rude she was like bored with me. Get it together Mocse or just close your doors. Very sad it use to free like a community bank now absolutely …
I am very not happy with the loan process i just experienced with mouse credit union and their loan staff, we were quoted one % rate on the phone than another rate in person, than one week into the process the % rate went up again. At that …
I am new to Modesto and recently opened up new accounts here.
They have great customer service and you do not have to wait for a long time to be helped. I highly recommend them!