The Modesto Irrigation District (MID) is a special-purpose district that provides irrigation and drinking water, and electrical service, to customers … See more
Money hungry crooks but u have no choice if u live in modesto but to use them on top of that when it rains streets still flood up only purpose is to over charge the customer for electricity use…felt good to finally move out of that city
Rude customer service reps and they could careless if they help anyone out . they make it so hard to do business with them that when the name “mid” is mentioned it makes you cringe at the name because who wants to do business with rude inconsiderate ppl
They don’t even deserve one star. Rude people, they have horrible CS Reps., they charge so much, its a joke of a place. I can’t believe nobody has done anything. Strike!!
Worst power company in California!! Also Customer Service is horrible unprofessional with attitudes. Just disgusting people!! MID ROBS CUSTOMERS AND THEY NEED A CLASS ACTION LAWSUIT ASAP!!!!
Sometimes the bill can get expensive but they have a care program, if you qualify your bill can be less than the usual. Keep up with the bill because if you get behind you will get a notice right away. It is what it is
REALLY BAD ONLINE CHANGES! MID SERIOUSLY NEEDS HELP WITH ONLINE BILLING. SO IT ALL CHANGED AND JUST LIKE SOME FOLKS, I TOO HAVE NEVER EXPERIENCED SUCH DIFFICULTIES PAYING MY BILL UNTIL NOW. MID WHY DO YOU MAKE THINGS SO COMPLICATED? RIDICULOUS! ONLINE PAYMENT THROUGH YOUR COMPANY IS HORRENDOUS!
Never got a bill in the mail power went out out of nowhere went to the office expecting to pay 699 to have services restored somehow they ended up telling me I had to pay my brother in laws past due balance and all of a sudden they needed …
…front desk people should know wat they f*** doing…if there was a number below zero I would rate them as that..so much negativity….they don’t know what they are doing or saying….literally told them to check the camera that we came …
OMG…. ARE YOU FRICKEN KIDDING ME??? THIS PLACE IS A RIP OFF & THEY OBVIOUSLY KNOW YOU HAVE NO OTHER CHOICE LIVING IN MOUNTAIN HOUSE MID IS THE ONLY WAY TO GO WHEN IT COMES TO ELECTRICITY, $200.00 DEPOSIT & ANOTHER $200.00 BY THE END OF …
very high electric rates for homeowners , supporting very low water rates for corporate factory farms. total power rates near 19 cents a kilowatt hour…. and bad attitude about home solar systems.
Now I can’t pay my bill since the updated the billing system. So stupid now I have to wait and try calling. Why update it and now you can’t even register a new online account. I wish PG&E did electric in our area
Trying to pay your bill online sucks I tried several times in the last month to pay bill online and can’t seem to do it. When you try to add or change payment options that says you’re session timed out how do you get back to it it’s no way to get back to it you can’t make payment arrangements. this new system sucks !
I hate that they control my area. I can not seem to get any kind of auto payment to work and they could care less. I have no financial issue paying, but they shut it off and don’t even call me or leave a note on the door so I can know how …
I was having an issue with electric usage at my home. I was using almost 2000 kilowatt hours a month! MID sent out a representative to my house, analyzed my electric usage, and found the faulty appliance. Their recommendations saved me 75% off my bill. Thank you MID.
Paid a bill for my son’s mother…the online register is not user friendly.
Also when you pay your bill over the phone theirs a confirmation number but nowhere on their website to look up the number for a email forward. …
Russ T Mount, the Metering Test Technician from MID has horrible customer service. He was extremely rude, made snarky remarks and very unprofessional. What made it even worse, is that he could care less that he was in his MID uniform, a …
Note to the male bully who spoke with my sister today. Perhaps the reason she hadn’t placed the MID in her name (yet) is because she lost my mom, dad, and her son in a 5 mth period of time while inheriting ALL paperwork as well as a …
The new automated system has glitches. I figured out why I was having trouble, it was not user error. There are 3 system fails I found as a customer. Get it together MID, since we are stuck with you, be better.
They charged me 3,000 dollars deposit and it’s non refundable or used to pay the bills until the account its closed even though they’re drafting the amount for the bills from my bank account..
They cancelled my automatic payment plan and now I have a huge bill due on my birthday. The only notice they gave was an email which is practically a dead format of communication.
Alex was a smart ass on the phone. I called to ask a simple question about switching over service, and he would only tell me I needed to close my account. I wanted to get the information for the next step to help my mentally disabled …
Had an issue with a previous bill… Lois & Shanni we’re very helpful in our situation, they explained everything in detail so that we understood what was going on. Also the other staff Mary and Izzy (can’t remember his name all I know is that the staff called him Izzy) were really friendly and helpful too!
Lightning strike earth 100 times a second accordinding to Google… We can put a computer in your pocket, but we can’t tap into already existing electricity? Hmmmm. It doesn’t seem at all like you have our best interests. You have contributed to the enslavement to the human race, if you work here.
They charged me $645.00 deposit to start service. And there is nothing u can do about it. They broke it in two payments of $300s. Not happy at all about it but they are the only company that services modesto..
MID is a privete company with no competition. CITY OF MODESTO supports this corrupt company. High deposits.People are rude and could care less about you well being
I’m currently in the process of moving to Modesto. I called MID to schedule new services. It asked to leave a call back number. Within 20 minutes I received a call back from Camila. She was very friendly and professional. She even provided …
Literally only giving one star because I have to in order to leave a review. TERRIBLE customer service. Horrible website. They make everything as difficult as they possibly can. Can not stand this company!!!!!!! Surprised they haven’t been …
Been calling for the past 2 hours trying to pay my bill on auto pay and the lady says press pound after your info then says she doesnt understand that. Ive gotten all the way to putting my credit card number in and on the back of the card 3 …
My last two bills have been over $330 combined. I live in a one bedroom apartment, by myself. I hardly use the heater and dont use any other large appliances. MIDs rates are garbage. Plus why do I have to pay $20 every month for the …
Super high rates. Bad Customer Service. Rude people. This company is ran by crooks. The rest of the US is being rewarded by saving electricity, the crooks here at MID are finding ways to penalize people who use less electricity by hiking their rates. It’s amazing this is legal.
High Electric Rates. Customer Service Varies on How Good the day of Whoever you Speak to is having. Lines at their office can take a while. Some of their fees to reinstate service is ridiculously high and unreasonable. Can’t give you a …
I’ve dealt with MID several times when I lived in Modesto, they were always very helpful and polite, the one issue I have is that the format of the new bills really sucks for solar customers and is not very clear.
User-friendly online payment. Security guard was nice and informative. The staff was awesome. They serve many people on daily basis so putting a smile on your face and having a positive attitude will get you all the way.
This is the worst electric company I have ever worked with and I have lived all over the country. The fees are outrageous. Even if you only have 1 day of an electric bill, you still have to pay a $20 no matter what, so you better hope you …
This is to update what Kristy has to do my bill when I have request for change of address.
I called on the April 20 2018 to do a change of address. I spoke to krisy she …
I wish I could do 0 stars they are very unprofessional that goes from everyone even the manager Louis. I understand that we as costumers we have to pay our Bills and we are responsible for em but we have so many more Bills to pay on …
The website changes are absolutely horrible. I have never had such a difficult time in paying a bill online. There needs to be a better user-friendly program to use for on-line payment. To spend an hour trying to pay a bill that took me at most 15 minutes under the old on-line setup is extremely discouraging.
Been an MID customer for the 4 years I’ve lived in Modesto, always had a bill that seemed way too high. Rude customer service reps, astronomical deposits, require your entire years tax refund to be released from the IRS if you want to be on …
Would (or maybe could) someone tell me how to pay my bill, I have not received in any way a bill since November, but yet I owe 396.28. I signed up auto pay, with the help of an employee, guess that did not work either. …
These people are crooks. Not only was I not receiving my bills, when I told them about this they told me to basically hunt down my mailman and ask him. So I put my mail on hold down at the post office and what do you know? No bills. So one …
They are charging over 1000 dollars in eleven days? They want almost 2k!! The home they are charging this amount to has no walls!!, no heat or air, and so forth. The home is being remodeled it’s been under construction since last year. I …
5 month summer rates, 35 day months, billing errors, kilowatts randomly added to bills. I encourage everyone to check their statements. In the last 6 months, there were over $150.00 worth of errors. If that is the case for every MID …
This place is rediculous! Id like to know where in the hell the deposits go and what they are for because i thought if you get shut off that’s what they’ll use towards your bill but nope if you get shut off you have to pay another deposit …
It would be good if we fight for a company with renewable energy to become a utility company . and try to vote to remove these pirate companies that charge for their maintenance services, and abuse California families with their high energy prices.
I’ve been a customer for 4 years now. I always pay my bill online. I went to pay it and the website was not letting me fully send the payment so I decided to call and make the payment over the phone. Then I go to check my bank account to …
This company is horrible! What a joke… I’ve never paid this much in my life for an electric bill. They are all rude and very disrespectful. I’ve paid over $1000 just in a couple months and they are still threatening to shut me off if I …
New resident to Modesto and new customer to MID. Upon setting up my service, the customer service person did an amazing job in setting up my services with no issues at all. As for prices, any utility will always have fees that consumer will never like, but such is life in California. Keep up the great job MID!
I can’t stand MID, they do not care about their customers at all and everytime we call they are unhelpful and make no effort. If I had the ability I’d move out of this town just to avoid dealing with this company. At least PG&E makes an …
I was not going to leave a review but it seemed like MID received a bunch of negative feedback from people that did not pay their bills. Obviously if you don’t pay your bill you are going to have problems with any company. I have had MID …
Worst experience ever.
2 Days before I purchase a house, I call and request to transfer service on closing day to my house, they tell me they cannot because there is an outstanding …
First, I say to the people complaining about having to pay back fees on their bills, take some responsibility. MID doesn’t just shut off your power if you are late on 1 bill, it takes several, or a real high balance for them to terminate or …
Modesto Irrigation District is a joke! I wish that I could go back to PG&E. I have been a customer for almost 20 years and have never been turned off or required a deposit. I got a bill that was almost 450.00. I paid 330.00 of it …
It seems like lately every few months they are updating/changing their “Customer Online Portal”. They make it confusing and unclear of what is happening, you have to change your password and your autopay is discontinued and yet they are quick to jump on late fees or reconnection fees. It’s not right to keep doing this.
Just moved in over the weekend; it’s Tuesday morning. They turned off my electricity without even a notice, no apparent grace period. I called them to get it back on and the rep was rude and said they had no way of knowing anyone lived …
Been using them for some 20 years now with little issue. They even came out one night when I had a fuse throwing sparks at 3 am and helped me get back online so we weren’t in the dark while we waited for repair.
In summary, If I could give zero stars I would. They charge $10 to “set up” service, and a $200 deposit. You literally have to pay them $10 to become their customer. Tell me that PG&E does this. …
MID will grab every cent they can off of you. They do not value you as a customer, all they want is your money. Horrible. Wish I could give them zero stars.
My experience with MID has been up and down in the past. However it is my fault that my bill has gotten sky high. I neglected to pay every month. Now I am relying on a government program to help me out. I am thankful. You have been patient and kind. Thank you law
While they are way overpriced especially after 500kwh in the summer time their staff is as polite and helpful as is possible while having to work for a money sucking vampire company and all the while being bombarded with upset consumers who …
In my experience, every single experience I’ve had with any MID employee, be it by phone or in person, has been negative. Extremely negative in most cases, but negative nonetheless. They never admit or even attempt at finding a resolution …
MID is awful. They make it difficult to turn on service they charge a huge down and then if your bill is past due because of whatever reason depending on how much you owe they charge you over half of your bill to keep it on. If they have to …
Another monopoly
Thank You MID
Terrible. Just terrible.
Bad
Website sucks real bad
And of course their website is down again
Worst customer service. SMH!
There website and phone service is trash
Terrible customer service and insanely overpriced.
These people have no heart! Won’t even give a little help.
Its a Utility Service, does what it is supposed to do
surprise no one is doing anything about this crook company
Highest rates I’ve ever paid in my life.
this site is nothing but headache literally wasting time but doing nothing
this company is shut the want 1000$ deposit for new costumer
Rude.. You need to argue like a lawyer to get anywhere with customer service.
horrible!!! is this NORTH KOREA?? treat people like slaves!
I’ve had horrible experiences in this place the workers are incredibly rude and are not professional in the slightest.
did a child of one of their employees code their website? it is ridiculous.
Don’t answer there phone ever.
Not sure how this company hasn’t been sued yet. Horrendous on every level.
mid was sued last year and keep raising our rates to pay for their mistakes
The girls working are awesome…I hate paying high Bill’s but it is what it is.
I pay way too much even on life support plan
Random shutdown of power and won’t get started back up for weeks.
If I could put negative stars I would. This is the WORST company/customer service ever!
Highest electric charges I’ve ever paid. The epitome of being taken advantage of by large corporations.
Things don’t always go as planned but every Time I deal with any of these people their very helpful and will do what it takes to help
staff is extremely unprofessional and know they can get away with it because who else are you going to get power from.
MID is so rediculous & money hungry they turned my son power off for 82.59 & for him to turn back on they want him to pay 1047.59 what the hell
Horrible Energy company
Money hungry crooks but u have no choice if u live in modesto but to use them on top of that when it rains streets still flood up only purpose is to over charge the customer for electricity use…felt good to finally move out of that city
These people don’t care, power was turned off. Was so hard to make them take our money to turn it on again. Stay away from this company seriously.
I’ll rest a house at modest,ca and IMD!!!once me too pay the bill of the old people used to stay there it 4000$ and im a new customer just move in?
Had $126 past due according to online. Paid $300. They disconnected me for $26. They look for ways to scam you.
Rude customer service reps and they could careless if they help anyone out . they make it so hard to do business with them that when the name “mid” is mentioned it makes you cringe at the name because who wants to do business with rude inconsiderate ppl
They don’t even deserve one star. Rude people, they have horrible CS Reps., they charge so much, its a joke of a place. I can’t believe nobody has done anything. Strike!!
Called to establish service. The person answered my phone is really rude and ignorant. Sorry my city has chosen this company to provide service!
Friendly service which is surprising because of those they have to deal with during the day. The security guard can be needlessly rude though.
I’m tired of their website not working!! I pay my bills online but can’t pay MID cause the website never works for me!
Worst power company in California!! Also Customer Service is horrible unprofessional with attitudes. Just disgusting people!! MID ROBS CUSTOMERS AND THEY NEED A CLASS ACTION LAWSUIT ASAP!!!!
Sometimes the bill can get expensive but they have a care program, if you qualify your bill can be less than the usual. Keep up with the bill because if you get behind you will get a notice right away. It is what it is
Worst customer service ever. I’m not sure if they are getting desprate for money but definitely need some training on how to work with people
How is this company still in business?! Absolutely a nightmare to deal with on every level possible. Total BS anyway you cut it with MID.
Worst company ever I had to switch up my electrical panel and i needed for them to shut off my power and they took a whole month to do it!!!
REALLY BAD ONLINE CHANGES! MID SERIOUSLY NEEDS HELP WITH ONLINE BILLING. SO IT ALL CHANGED AND JUST LIKE SOME FOLKS, I TOO HAVE NEVER EXPERIENCED SUCH DIFFICULTIES PAYING MY BILL UNTIL NOW. MID WHY DO YOU MAKE THINGS SO COMPLICATED? RIDICULOUS! ONLINE PAYMENT THROUGH YOUR COMPANY IS HORRENDOUS!
Haven’t had power for close to 18 hours now. Called in and was told there was no eta.
Never got a bill in the mail power went out out of nowhere went to the office expecting to pay 699 to have services restored somehow they ended up telling me I had to pay my brother in laws past due balance and all of a sudden they needed …
…front desk people should know wat they f*** doing…if there was a number below zero I would rate them as that..so much negativity….they don’t know what they are doing or saying….literally told them to check the camera that we came …
thank you stephanie for all the help she was so sweet! First time using MID and it was an awesome experience thank you for the help.
OMG…. ARE YOU FRICKEN KIDDING ME??? THIS PLACE IS A RIP OFF & THEY OBVIOUSLY KNOW YOU HAVE NO OTHER CHOICE LIVING IN MOUNTAIN HOUSE MID IS THE ONLY WAY TO GO WHEN IT COMES TO ELECTRICITY, $200.00 DEPOSIT & ANOTHER $200.00 BY THE END OF …
Automated bill paying system is horrible. Good luck trying to give them $$$ through it. It’s almost like it doesn’t want you to pay them on time.
They charge $35 to “set up” service, and a $300 deposit within 10 days. That’s crazy expensive.
customer service lady does not sound very polite, as someone owe her something
very high electric rates for homeowners , supporting very low water rates for corporate factory farms. total power rates near 19 cents a kilowatt hour…. and bad attitude about home solar systems.
Now I can’t pay my bill since the updated the billing system. So stupid now I have to wait and try calling. Why update it and now you can’t even register a new online account. I wish PG&E did electric in our area
Trying to pay your bill online sucks I tried several times in the last month to pay bill online and can’t seem to do it. When you try to add or change payment options that says you’re session timed out how do you get back to it it’s no way to get back to it you can’t make payment arrangements. this new system sucks !
I hate that they control my area. I can not seem to get any kind of auto payment to work and they could care less. I have no financial issue paying, but they shut it off and don’t even call me or leave a note on the door so I can know how …
I was having an issue with electric usage at my home. I was using almost 2000 kilowatt hours a month! MID sent out a representative to my house, analyzed my electric usage, and found the faulty appliance. Their recommendations saved me 75% off my bill. Thank you MID.
Paid a bill for my son’s mother…the online register is not user friendly.
Also when you pay your bill over the phone theirs a confirmation number but nowhere on their website to look up the number for a email forward. …
Russ T Mount, the Metering Test Technician from MID has horrible customer service. He was extremely rude, made snarky remarks and very unprofessional. What made it even worse, is that he could care less that he was in his MID uniform, a …
Note to the male bully who spoke with my sister today. Perhaps the reason she hadn’t placed the MID in her name (yet) is because she lost my mom, dad, and her son in a 5 mth period of time while inheriting ALL paperwork as well as a …
The new automated system has glitches. I figured out why I was having trouble, it was not user error. There are 3 system fails I found as a customer. Get it together MID, since we are stuck with you, be better.
They charged me 3,000 dollars deposit and it’s non refundable or used to pay the bills until the account its closed even though they’re drafting the amount for the bills from my bank account..
They cancelled my automatic payment plan and now I have a huge bill due on my birthday. The only notice they gave was an email which is practically a dead format of communication.
Alex was a smart ass on the phone. I called to ask a simple question about switching over service, and he would only tell me I needed to close my account. I wanted to get the information for the next step to help my mentally disabled …
Had an issue with a previous bill… Lois & Shanni we’re very helpful in our situation, they explained everything in detail so that we understood what was going on. Also the other staff Mary and Izzy (can’t remember his name all I know is that the staff called him Izzy) were really friendly and helpful too!
Lightning strike earth 100 times a second accordinding to Google… We can put a computer in your pocket, but we can’t tap into already existing electricity? Hmmmm. It doesn’t seem at all like you have our best interests. You have contributed to the enslavement to the human race, if you work here.
They charged me $645.00 deposit to start service. And there is nothing u can do about it. They broke it in two payments of $300s. Not happy at all about it but they are the only company that services modesto..
MID is a privete company with no competition. CITY OF MODESTO supports this corrupt company. High deposits.People are rude and could care less about you well being
I’m currently in the process of moving to Modesto. I called MID to schedule new services. It asked to leave a call back number. Within 20 minutes I received a call back from Camila. She was very friendly and professional. She even provided …
Literally only giving one star because I have to in order to leave a review. TERRIBLE customer service. Horrible website. They make everything as difficult as they possibly can. Can not stand this company!!!!!!! Surprised they haven’t been …
Been calling for the past 2 hours trying to pay my bill on auto pay and the lady says press pound after your info then says she doesnt understand that. Ive gotten all the way to putting my credit card number in and on the back of the card 3 …
My last two bills have been over $330 combined. I live in a one bedroom apartment, by myself. I hardly use the heater and dont use any other large appliances. MIDs rates are garbage. Plus why do I have to pay $20 every month for the …
Super high rates. Bad Customer Service. Rude people. This company is ran by crooks. The rest of the US is being rewarded by saving electricity, the crooks here at MID are finding ways to penalize people who use less electricity by hiking their rates. It’s amazing this is legal.
High Electric Rates. Customer Service Varies on How Good the day of Whoever you Speak to is having. Lines at their office can take a while. Some of their fees to reinstate service is ridiculously high and unreasonable. Can’t give you a …
I’ve dealt with MID several times when I lived in Modesto, they were always very helpful and polite, the one issue I have is that the format of the new bills really sucks for solar customers and is not very clear.
User-friendly online payment. Security guard was nice and informative. The staff was awesome. They serve many people on daily basis so putting a smile on your face and having a positive attitude will get you all the way.
This is the worst electric company I have ever worked with and I have lived all over the country. The fees are outrageous. Even if you only have 1 day of an electric bill, you still have to pay a $20 no matter what, so you better hope you …
This is to update what Kristy has to do my bill when I have request for change of address.
I called on the April 20 2018 to do a change of address. I spoke to krisy she …
I wish I could do 0 stars they are very unprofessional that goes from everyone even the manager Louis. I understand that we as costumers we have to pay our Bills and we are responsible for em but we have so many more Bills to pay on …
The website changes are absolutely horrible. I have never had such a difficult time in paying a bill online. There needs to be a better user-friendly program to use for on-line payment. To spend an hour trying to pay a bill that took me at most 15 minutes under the old on-line setup is extremely discouraging.
Been an MID customer for the 4 years I’ve lived in Modesto, always had a bill that seemed way too high. Rude customer service reps, astronomical deposits, require your entire years tax refund to be released from the IRS if you want to be on …
Would (or maybe could) someone tell me how to pay my bill, I have not received in any way a bill since November, but yet I owe 396.28. I signed up auto pay, with the help of an employee, guess that did not work either. …
These people are crooks. Not only was I not receiving my bills, when I told them about this they told me to basically hunt down my mailman and ask him. So I put my mail on hold down at the post office and what do you know? No bills. So one …
Have to highlight a star to leave a review b.s they don’t even deserve the outline. …
They are charging over 1000 dollars in eleven days? They want almost 2k!! The home they are charging this amount to has no walls!!, no heat or air, and so forth. The home is being remodeled it’s been under construction since last year. I …
5 month summer rates, 35 day months, billing errors, kilowatts randomly added to bills. I encourage everyone to check their statements. In the last 6 months, there were over $150.00 worth of errors. If that is the case for every MID …
This place is rediculous! Id like to know where in the hell the deposits go and what they are for because i thought if you get shut off that’s what they’ll use towards your bill but nope if you get shut off you have to pay another deposit …
It would be good if we fight for a company with renewable energy to become a utility company . and try to vote to remove these pirate companies that charge for their maintenance services, and abuse California families with their high energy prices.
I’ve been a customer for 4 years now. I always pay my bill online. I went to pay it and the website was not letting me fully send the payment so I decided to call and make the payment over the phone. Then I go to check my bank account to …
This company is horrible! What a joke… I’ve never paid this much in my life for an electric bill. They are all rude and very disrespectful. I’ve paid over $1000 just in a couple months and they are still threatening to shut me off if I …
New resident to Modesto and new customer to MID. Upon setting up my service, the customer service person did an amazing job in setting up my services with no issues at all. As for prices, any utility will always have fees that consumer will never like, but such is life in California. Keep up the great job MID!
I can’t stand MID, they do not care about their customers at all and everytime we call they are unhelpful and make no effort. If I had the ability I’d move out of this town just to avoid dealing with this company. At least PG&E makes an …
I was not going to leave a review but it seemed like MID received a bunch of negative feedback from people that did not pay their bills. Obviously if you don’t pay your bill you are going to have problems with any company. I have had MID …
I want to know how it’s possible to charge winter and summer rates at the same time I didn’t know summer and winter are the same 🤷🏻♂️ …
Worst experience ever.
2 Days before I purchase a house, I call and request to transfer service on closing day to my house, they tell me they cannot because there is an outstanding …
First, I say to the people complaining about having to pay back fees on their bills, take some responsibility. MID doesn’t just shut off your power if you are late on 1 bill, it takes several, or a real high balance for them to terminate or …
Modesto Irrigation District is a joke! I wish that I could go back to PG&E. I have been a customer for almost 20 years and have never been turned off or required a deposit. I got a bill that was almost 450.00. I paid 330.00 of it …
It seems like lately every few months they are updating/changing their “Customer Online Portal”. They make it confusing and unclear of what is happening, you have to change your password and your autopay is discontinued and yet they are quick to jump on late fees or reconnection fees. It’s not right to keep doing this.
Just moved in over the weekend; it’s Tuesday morning. They turned off my electricity without even a notice, no apparent grace period. I called them to get it back on and the rep was rude and said they had no way of knowing anyone lived …
Been using them for some 20 years now with little issue. They even came out one night when I had a fuse throwing sparks at 3 am and helped me get back online so we weren’t in the dark while we waited for repair.
In summary, If I could give zero stars I would. They charge $10 to “set up” service, and a $200 deposit. You literally have to pay them $10 to become their customer. Tell me that PG&E does this. …
MID will grab every cent they can off of you. They do not value you as a customer, all they want is your money. Horrible. Wish I could give them zero stars.
It’s not even windy and they shut off the power…… winds are under 10 mph and they cut the electricity.
My experience with MID has been up and down in the past. However it is my fault that my bill has gotten sky high. I neglected to pay every month. Now I am relying on a government program to help me out. I am thankful. You have been patient and kind. Thank you law
While they are way overpriced especially after 500kwh in the summer time their staff is as polite and helpful as is possible while having to work for a money sucking vampire company and all the while being bombarded with upset consumers who …
In my experience, every single experience I’ve had with any MID employee, be it by phone or in person, has been negative. Extremely negative in most cases, but negative nonetheless. They never admit or even attempt at finding a resolution …
I honestly haven’t had any problems with MID since I moved into their area a little less than a year ago. …
MID is awful. They make it difficult to turn on service they charge a huge down and then if your bill is past due because of whatever reason depending on how much you owe they charge you over half of your bill to keep it on. If they have to …