I have been a member since 1996 and I had enough of this bank. Can’t get anyone on the phone and I sent emails that were also unanswered. Drive-thru is DMV slow or slower. I called last Saturday to see if they are open and the auto …
Scam! They give you a pre approval to get you to agree and once they do a hard inquiry they Jack up the approval.They changed my pre approval by 9% increase!
I have been with money one over 25 years. This was by far the worst experience I’ve had since being with them and I will be looking for another banking institution. They allowed a family member to completely empty two of my accounts and …
I have literally made all my payments and every month I have to call because my account is locked out or some other error and then I’m late and I get a fee I paid over the amount due and I then had a late fee and it affected my credit score …
I mailed some personal information to them as they requested, and they claimed they never received it. They asked me to send it again with a tracking number so they’d be sure to get it and so they could log it into their system. I did …
Do NOT bank with Money One Federal Credit Union. The staff there is unfriendly, condescending, and ignorant. I had an issue that needed to be resolved and when I asked to speak with the manager. I was always told he was busy and would call …
I will NEVER bank with this institution again. Hands down the worst customer service I’ve ever seen. I would give money one federal credit union zero stars if I could. No one is ever available when I try to call to make my car payment, I’ve …
The location in Greenbelt was recently closed so I had to go to Largo and I’m glad I did. Reba Patterson, the member service assistant provide my cousin and me with great customer service, she kept us laughing and engaged while she pulled …
I agree with some of the other reviews. Money One’s online banking system sucks!!! It’s always locking you out and it is not trustworthy. I’ve made several transfers online to pay my car note and days later, the system doesn’t reflect the …
0 stars !! They are scammers !! They did a hard inquiry on my credit report for a mortgage which I never applied for and kept pushing me back to other people. One person told me she was getting me a supervisor then transferred me to a …
Moneyone started out a GREAT bank. Never had issues.. car loan, skip a payment, Christmas stimulus etc. My issue is how they hold alot of transactions for 2 or 3 days. when I asked the representative what happened. She couldn’t even …
They have allowed money to be from my account and blamed me because someone posed as an employee via applications I don’t use (cash app and western union)!!! Take your money out of this bank!!!! I wouldn’t recommend using this bank!
They are THIEVES!!! I loved this credit union when I joined in 2017. But I will be closing my accounts! I was charged an overdraft for something that was not my fault. They will not take responsibility for the error and reverse the overdraft. They don’t answer the phone during business hours.
This should be ZERO stars!The fees are ridiculous and the branch customer service representatives are rude! There is never a manager available nor due they return phone calls! If they’re your only choose I advise you to travel the extra miles for a different banking institution!
We have been a loyal customer for years now with this credit union. I wish I could have wrote this review without giving them any stars. The way you all are treating your customers and we are keeping your doors open with our money. We will …
I received the most dismissive, rude, and disrespectful treatment from two Money One employees (receptionist and another lady). I have been a loyal member of MO since the 1980’s when it was Safeway Eastern. Never missed one loan payment, …
Terrible company for financing your vehicle. They added a CPI of 5k to my account and now my payments show that I’ve had late payments for 1 year now which has affected my credit, yet I’ve paid every month on time. When contacting them I …
I have been a member since 1978. The customer service is horrible. If you call, you are on hold for 20 minutes or more. Once you get to speak to someone the quality of service is mixed. They charge $5.95 a month for no particular reason. …
I have been a member since 1996 and I had enough of this bank. Can’t get anyone on the phone and I sent emails that were also unanswered. Drive-thru is DMV slow or slower. I called last Saturday to see if they are open and the auto …
I am a new customer and this team has been very rude and not helpful at all. Don’t choose this credit union
Scam! They give you a pre approval to get you to agree and once they do a hard inquiry they Jack up the approval.They changed my pre approval by 9% increase!
I have been with money one over 25 years. This was by far the worst experience I’ve had since being with them and I will be looking for another banking institution. They allowed a family member to completely empty two of my accounts and …
I have literally made all my payments and every month I have to call because my account is locked out or some other error and then I’m late and I get a fee I paid over the amount due and I then had a late fee and it affected my credit score …
I mailed some personal information to them as they requested, and they claimed they never received it. They asked me to send it again with a tracking number so they’d be sure to get it and so they could log it into their system. I did …
Took my money bad customer service crazy fees for a credit union. The lady that answer the phone is nasty and the do do not care about their members
Do NOT bank with Money One Federal Credit Union. The staff there is unfriendly, condescending, and ignorant. I had an issue that needed to be resolved and when I asked to speak with the manager. I was always told he was busy and would call …
I will NEVER bank with this institution again. Hands down the worst customer service I’ve ever seen. I would give money one federal credit union zero stars if I could. No one is ever available when I try to call to make my car payment, I’ve …
The location in Greenbelt was recently closed so I had to go to Largo and I’m glad I did. Reba Patterson, the member service assistant provide my cousin and me with great customer service, she kept us laughing and engaged while she pulled …
I agree with some of the other reviews. Money One’s online banking system sucks!!! It’s always locking you out and it is not trustworthy. I’ve made several transfers online to pay my car note and days later, the system doesn’t reflect the …
0 stars !! They are scammers !! They did a hard inquiry on my credit report for a mortgage which I never applied for and kept pushing me back to other people. One person told me she was getting me a supervisor then transferred me to a …
Moneyone started out a GREAT bank. Never had issues.. car loan, skip a payment, Christmas stimulus etc. My issue is how they hold alot of transactions for 2 or 3 days. when I asked the representative what happened. She couldn’t even …
They have allowed money to be from my account and blamed me because someone posed as an employee via applications I don’t use (cash app and western union)!!! Take your money out of this bank!!!! I wouldn’t recommend using this bank!
They are THIEVES!!! I loved this credit union when I joined in 2017. But I will be closing my accounts! I was charged an overdraft for something that was not my fault. They will not take responsibility for the error and reverse the overdraft. They don’t answer the phone during business hours.
This should be ZERO stars!The fees are ridiculous and the branch customer service representatives are rude! There is never a manager available nor due they return phone calls! If they’re your only choose I advise you to travel the extra miles for a different banking institution!
We have been a loyal customer for years now with this credit union. I wish I could have wrote this review without giving them any stars. The way you all are treating your customers and we are keeping your doors open with our money. We will …
I received the most dismissive, rude, and disrespectful treatment from two Money One employees (receptionist and another lady). I have been a loyal member of MO since the 1980’s when it was Safeway Eastern. Never missed one loan payment, …
Terrible company for financing your vehicle. They added a CPI of 5k to my account and now my payments show that I’ve had late payments for 1 year now which has affected my credit, yet I’ve paid every month on time. When contacting them I …
I have been a member since 1978. The customer service is horrible. If you call, you are on hold for 20 minutes or more. Once you get to speak to someone the quality of service is mixed. They charge $5.95 a month for no particular reason. …