Monongahela Valley Hospital

Penn Highlands Mon Valley

Monongahela Valley Hospital is a community hospital in western Pennsylvania ranked #1 in patient satisfaction specializing in Cardiac … See more

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Monongahela Valley Hospital Reviews ( 133 )

  1. This establishment deserves zero stars. My grandmother had fallen at her nursing home and was ordered x-rays by her PCP. I brought her into the radiology department to complete the x-rays, but her pain in her hip was excruciating so we went …

  2. They blame the patients for their wrong doing. The doctor yelled at my grandmother and mother for not supplying them with the equipment my grandmother needed to get better. Very unprofessional!!!!

  3. They try to charge you and your insurance for services that you didn’t receive and for doctors you never seen or heard of and when you call them out on it they blow you off and tell you investigating it and then try and send you another bill

  4. This place should be closed, the ER is a complete joke, for instance why can you go to med express and be seen in 20 to 30 min with less staff and a full waiting room but here you will definitely wait 5 to 10 hours just to be given a …

  5. I’m a cancer patient at 10 pm with very bad pain I arrived in emergency I waited the rum 4 hours to see the doctor during these 4 hours I needed the help of a nurse I called them many times they Ickes up the phone answered they come but no …

  6. Years ago Mon valley was the worst. In recent years the service and treatment has improved greatly. They have the very best cancer unit, maybe best on the east coast.

  7. Shame on Mon-Vale HealthPLEX Imaging!!! Shame on Mon-Valley Hospital Patient Rep.!! And most assuredly, Shame on the INTERPRETING RADIOLOGIST – a finding?, REALLY ? That requires additional mammogram views? THEN ONE IS PREVENTED …

  8. The staff at Mon Valley is the best. Everyone I met there was caring friendly and made my stay very comfortable. Thank you all so much and God bless you.

  9. Almost died from a messed up operation from a surgeon named dr. Lemontowski. Borderline malpractice, he nicked an artery during an appendectomy and I was lied to when they said they did a laprascopy which ended up being open surgery. Please don’t go here.

  10. Waited in the ER four and a half hours for a tetanus shot and when I was finally visited by the nurse she gave me a prescription for antibiotics and tried to send me on my way. I asked her if I was going to get the tetanus shot and she said …

  11. This place is a full out waste of time puts you in a room and forgets about you till you start complaining and then start running test . Came in for low blood pressure and all they did is take blood 6 hours later they doing a CT scan just so they can keep you here for another 6 hours because they are clueless of what to do.

  12. Definitely the WORST hospital in Pennsylvania. Just avoid at all costs. Half the people there have absolutely no clue what they are doing. The worst service and the worst nurses you can find.

  13. This place .ER is so dirty and disgusting I’ve seen cleaner bar floors, and the check in people very unprofessional, no medical scrubs, no gloves , open food and drinks on the desk. My advice would be if you can go somewhere else. Might leave with more then you came with.

  14. I am currently sitting here in the emergency room for my fiancé`s grandfather which is a World War 2 veteran. I am a veteran myself and come from a very proud veteran family. As i sit here in the emergency room hallway i over hear a …

  15. The wait took way to long. The lobby kept being filled by more patients and none were taken back therefore making the in/out of the ER way too overcrowded. The woman I came in with could be dead by now. We are still waiting to this day… in less word, just go to jefferson.

  16. My cousin went to get treatment here on April 14 2022 and the ER doctor on staff completely blew her case over and she received poor treatment this happened at 7:30 a.m. she got up and walked away and went to Urgent Care where the doctor …

  17. The worst experience of any hospital stays. Discharging took forever because nurses think its more important to talk about haircuts and old ladies rather than do their job. Food was unappealing and inedible. Death valley nickname for a reason.

  18. Took my gram into the emergency section for her knee and there was a guy having a heart attack that came in and there was nobody at the desk to service the guy. It took 5 minutes for somone to come in. It also dont look like the chairs and walls have been sanitized anytime recently.

  19. If I want to die this is the hospital that would do the best job for that. Went here to get a cat scan.. it took from 9:30 pm until 2:30am (5 hours!!!!!). This should have taken max until 11:30. No sense of urgency at all. Kind of defeats …

  20. The wonderful people at Mon Valley Hospital saved my Mom, my Dad, my husband and me on many occasions. Almost everyone is pleasant and everyone is most competent. They are flexible and strive for the best results after providing several alternatives.

  21. This review is for the operators who answer the phones only. The ppl within have always been very kind except once. I had a same day surgery done on June 20, 2016 by Dr. Bacheloni. Everyone involved was wonderful and surgery so far is …

  22. 0/10 worst place I’ve ever been, 7 hour wait times, nobody cares about your well being. You could litterally be dying in the waiting room and they would take the drunk before you.

  23. Yeah waiting 14 hours in the er with no body telling me anything ,just poking inside of me every 4 hours. Just for them to tell me I had a miscarriage, thanks and they can’t tell me anything else expect for to Jefferson, thanks

  24. Seems to be a theme here, but I’ll echo what others have said. There were some very rude staff people that we dealt with last night when we took our 3 year old son to the ER for xrays. The nurse that initially saw us and the xray tech acted …

  25. Arrived at the Medical Imaging department of Monongahela Valley Hospital on 21 October 2019, for a routine test. Quoting Wikipedia, “The urea breath test is a rapid diagnostic procedure used to identify infections by Helicobacter pylori, a …

  26. Always good. MVH is thorough and forthright. I have had experiences with Pittsburgh hospitals that were of lesser value. If, you think you can do better, by all means, go downtown…….you won’t experience the same level of care and …

  27. I’m visiting from deep south Georgia and suffered with severe back problems for 3 months. After visiting a hospital twice and an orthopedic surgeon twice in Georgia with no diagnosis. Mon Valley diagnosed me with a disc infection within 2 …

  28. Came to hospital at 330 pm at 830 pm still here it’s social time in nurses and doctor station talking about other patients addiction an falling on floor with a head injury an staff didn’t provide proper care while we still sit an wait to …

  29. Just tried to hand carry a sample to the lab from my doctor to speed the process. (Not a drug test) Would’nt tell me where lab was and that I had to register before anything. (Meaning they could generate a bill) Told them again just a drop …

  30. Because there aren’t other hospitals to choose from, I’ve been stuck at this one a few times. I have non-diabetic hypoglycemia, extremely high blood pressure, dual kidney failure, and other issues. I let them know this when I arrived via …

  31. I have a friend that fainted and was brought to the ER, she was left untreated for 3 and a half hours and was still sent home without being treated. If you have a real emergency I wouldn’t recommend going there because they will just waste your time.

  32. I was patient in Mon-Valley Hospital March 2-5 , 2020 I recieved excellent care from the Nurses and Doctors ..But they was giving me the wrong medications , wrong dosage of one medicine and some medicines i never recieved while in there …

  33. My brother was admitted to the ER at about 1:30AM this morning after falling. He is Down’s Syndrome and was not cooperating so that they could get a CT Scan done, so they administered Ativan to calm him down. …

  34. I do not understand all of the negative ratings for Monongahela Hospital .. I’m guessing the negative coments are due to doctors refusing to fill controlled substances. I have been to this hospital 3 times. The services they provided were exceptional. The staff was very kind and understanding.

  35. Went to the ER when I was having pressure on my left side and elevated blood pressure. I was taken back to a room that they still cleaning. I got in the room and sat on the bed for 20 minutes and registration finally came sat another 20 …

  36. Mon Valley Health Plex physical rehab is a joke and the female employee’s treat you like one. They sit gossiping and giggling behind the front desk all the time, playing on their phones and computers, 97% of the time oblivious of anyone in …

  37. Rudest people I’ve ever dealt with. I got my septum fixed and all but one nurse georgeann I believe I her name was so extremely rude and unprofessional. Rolling their eyes when I asked them to change my gauze under my nose because blood was …

  38. I was recently diagnosed with stage 4 cancer at Mon Valley Hospital in June 2018 and have been a patient there ever since. The care and compassion of everyone that I have dealt with has been top notch and 2nd to none. One of my nurses, …

  39. Went to the er with chest pains by ambulance directly from my pcp. Was admitted, kept under observation, and discharged while the symptoms NEVER went away. It’s now a week later, the pain has spread to my neck near the carotid artery. The …

  40. Very horrible!! Waited for 6 hours for them to tell me that they didn’t know what was wrong. I’m a diabetic that has been vomitting for two days with all the signs of a gallbladder attack. They gave me insulin, brought my sugar down to 70 …

  41. There ARE Angels at MVH. All the nurses are sincerely concerned about patients. They are always pleasant and go above and beyond to make patients comfortable and confident in the excellent care they are receiving. We in the Mon Valley are very fortunate to have this hospital.

  42. This hospital is horrible and it’s sad because it’s the closest to my home when necessary. They accidentally discharged my husband from the ER and then called later that night after he was home and asked me to bring him back saying they …

  43. If there was an option for zero stars I would give it to them…. regardless of mask mandate patient and staff improperly wearing masks… hospital not tidy dead bugs on floor and the hospital seems like it’s a million years old…after …

  44. My son is away at college and an ambulance brought him to the hospital to get treated. They said it was a non emergency and had him sign himself out of the hospital, with no treatment whatsoever except an antibiotic. …

  45. While a family member was ill they let us wait 6 hours. A drunk guy in the room next to us screaming. Staff argues with him the entire time we were there. Will not visit this hospital again for any reason. Had my family member do a CT scan …

  46. I was admitted to the hospital after I had a severe asthma attack my heart rate was really high and I couldn’t breath. They refused to give me anything to help the cough which was causing me to vomit in my oxygen mask. I couldn’t sleep …

  47. They offer the best care available and the cancer center has a cutting edge radiation machine that is the best in the tri-state area. The nurses and other staff are always very compassionate and genuine. If admitted the food is also amazing …

  48. I can’t understand some of the bad reviews posted. I have been going to Mon Valley for a long time. The staff have always been kind to me and my husband Gary. He was hospitalized quite frequently. Always treated with respect and care. Our Doctors were wonderful, some weren’t but no one is perfect.

  49. My mother has been a patient twice in the last month. There is a lack of concern by the staff including the physicians, social worker and the patient representative. They do not treat elderly patients with kindness or compassion, but want …

  50. Arrived at ER and was treated for a urinary tract infection that had gone systemic, then sent to the floor with an order for Dilaudid every four hours, as needed. Once on the floor, Dr. Violago presented herself, removed the order for …

  51. On August 2, 2018 while traveling I was admitted to the hospital after an ER visit. I have nothing but respect for the hospital staff–housekeeping through nurses and physicians–who were very professional and caring. My stay was above …

  52. I was suppose to pick up my granddaughter when she got discharged today May 11 2021. I was told to call when I was outside. The phone just kept ringing and I could see the lady sitting behind the desk. I get out of the car and go inside …

  53. The lady that does the scheduling is not very nice and makes you feel stupid and doesn’t give you an option of what time of day works for you. I’ve talked to her on multiple occasions and always the same attitude. Not really wanting to go …

  54. I just recently went there during the middle of then night because I had a delayed severe allergic reaction to something I ate. Before we even got there, my fiance had figured out that I was showing signs of the beginning of anaphylaxis. My …

  55. Took my boyfriends mother in today due to pain and not being able to feel her fingers after having Elbow surgery yesterday. The staff was very DISRESPECTFUL and RUDE! They laughed at her, made snarky remarks, and kept smirking the entire …

  56. I had left rotator cuff,labrum and biceps tendon surgery their in sept 2017 and the nurse couldn’t even change my body sling. So I left in a grown and boxers. Also the do not allow emotional support animals to see patients who need their …

  57. If i could give it zero i would. Went to med express for my child they ran some test n said that the urine sample showed bad dehydration but unfortunately they dont do ivs on children. Okay that sucks i go home call mon valley to verify …

  58. The worst hospital ever. Took 7 hours for my wife just to get out of the waiting room to be seen by (someone). Are we in a third world country or what. I have gotten better and faster treatment in Canada.

  59. I love this hospital. the nurses were great and cared. They take you right away when you go in the er. I was in and out of the er and if i would have went to jefferson, i would still have been in the waiting room waiting. I hate going to a …

  60. This is THE absolute worst hospital ever, my ex wife was in there for several infections and the staff never told her what was going on or wrong with her and constantly had to wait to see her pcp who could only see her a couple times …

  61. Had an elderly relative get admitted after testing positive for SARS-CoV 2 a few days after receiving her first Pfizer shot. She was told by her nurses that she got COVID from the vaccine. Now she’s deathly scare of getting her remaining shots. With this sort of medial advice I would rather go elsewhere.

  62. The psych unit sucks, but the Same Day surgery department is great. They treated us with respect, and the doctor who gave my husband his vasectomy was very thorough, and gave him a lot of info. The nurses in the unit were mostly cheerful …

  63. The nurses and doctors I dealt with were ALL amazing.. They were Always there when I called. The only issue was the length in emergency room waiting for a bed.. I have to give 4.5 to 5 stars
    .

  64. First and last time I will ever go to this hospital to be treated. Staff was extremely rude. Especially the nurses. All very condescending. No compassion what so ever. Emergency room was filthy. I asked to use the restroom. The sink in the …

  65. This hospital is a joke! The staff is rude.. The care is horrible! I’ve had so many horrifying experiences in the Er and same day surgery. I see a huge trend with negative comments. Dont you think its time to change the place.. maybe clean …

  66. Worst hospital ever wasn’t spending no 5 hrs to be seen my leg was hurting really bad when someone in very serious pain or having other type of symptoms get them check first before anyone else that don’t have a serious problem

  67. I have been to many Hospitals in my 70 years. This by far has truly been my choice for number 1. I recently needed to admitted for kidney stones an infection. I was truly treated with super loving and caring concern. I highly praise the staff who work there. You are the very best.

  68. While I believe the medical care my family member is receiving is as good as possible and comprehensive, the current out-dated, inhumane and obtuse no visitor policy for patients with covid is poor and timid and clearly separates Penn …

  69. I was admitted to the ER and they were quick, kind, and very clean! My nurses were incredible, they listened and were personable. My physician was Dr. Holekamp and she was incredible. She was in the room almost as much as the nurses …

  70. My husband came in to ER cause he was weak couldn’t walk tested for covid found out he was positive called me at 3 am to pick him up i dont have car so they left him sit in waiting room til i could call for some kind of help 12hrs later he …

  71. I am being 100% honest when I say I’ve never been to a worse hospital , Right off the bat the nurse was very rude told me I have bronchitis So right off the bat they assumed COVID 19 .I went to med express first and they told me over a 2 …

  72. My father was recently discharged from Mon Valley Hospital. I want to thank the Emergency room physician, nurses, doctors, physician assistants, social workers, floor manager and patient care coordinator working on 7 east. Dad had great …

  73. Worst experience in a hospital I’ve ever had, went to the ER around 7pm and it took over two and a half hours to be taken back and then another 2 hours to see a doctor. I understand places get busy but there were only 2 people in the ER and …

  74. My care was impeccable, the doctor was amazing and actually sat down beside of my bed and listened to everything I had to say. She addressed all of my concerns, ordered necessary tests and found the cause of my pain. The nurses were amazing …

  75. Brought my 8 year old son in after he slipped at the pool and hit his head. The woman checking people in was one of the rudest and most inconsiderate people I have ever dealt with. She couldn’t find his pediatrician in the database and …

  76. Walked in with allergy symptoms that were getting serious. Swollen throat, difficulty breathing, wheezing, and running nose. Woman at the front desk of the emergency room was nice. Unfortunately waited at least 45 minutes and never saw a …

  77. Actually would rate the hospital a 0, but not one of the choices. Waited for five hours, then left. Would rather die at home. At least, my home is clean. Very nasty place. No compassion for people in the waiting area. No blankets, coffee, water, updates, etc. This place is waiting to be closed and hopefully soon.

  78. This is the worst hospital in Pennsylvania. If you are hurt and can talk tell the emt they might as well take you to a cemetery. I went here hurt they did 2 x-rays and within not even enough time to clean my cuts they sent me out the …

  79. My coworker came in from tripping, basically treated him like a homeless man. What if he was ?? Treat everybody equally. He wasn’t even checked for a concussion while he has a giant notch on his head. Who knows what’s going to happen to him …

  80. I don’t know what people expect? Im
    came on on emergency? Dr figured out it was my gall bladder. Next thing was 2 scans and then surgery. 1 was home eating a sandwich b four pm.

  81. It is very well known that this hospital has a horrible E.R. dept and it will never be addressed. They always reply to reviews how sorry they are, but they REFUSE to address the issue. If you care about patients, prove it and get more …

  82. Was there yesterday for six hours. Having trouble sleeping. Literally havent slept for about four days, just in and out of rest but no real sleep. After about the 4 and half hour mark I finally get to see the doctor. I tell her what is …

  83. I hope people see this review before going to this hospital. My mother needed emergency treatment. We have been sitting in the ER for over 3 hours. The waiting room is covered in stains all over the floor and furniture. The security guard …

  84. Please reopen the snack and gift shop……to the way it was “years ago” when they did a great business and their food was edible and appetizing. In the past few years, it has undeniably been mismanaged and the quality of food has been …

  85. On Christmas Eve I came in via ambulance I was stuck in the waiting room for 2 hours before they took me back I was the only one in the waiting room I finally get back to the room and the staff was ignorant I came to be treated for sever …

  86. Zero stars but had to add one. DO NOT GO HERE ITS A DEATH VALLEY. Went there my leg was numb couldn’t move my head or neck 3 1/2 hours NO ONE CAME IN MY ROOM. I chased down a nurse to tell her I was getting worse how much longer she said …

  87. MY wife is now in the er and the med pump has been beeping for 20 minutes. Two calls for the nurse and nothing
    No pump medicine. UPDATE third call and we got someone to come in and start the …

  88. Had 10/10 abdominal pain and took an ambulance to their ER. Was put in a wheelchair and left in the waiting room. They took blood and a urine test. They wheeled me to the bathroom for the urine test and left me there. I spent 20 minutes …

  89. I’ve never seen so many rude and disrespectful medical professionals in my life. My father came with stroke symptoms and was left to sit for HOURS before getting a CT scan. When we tried to get updates on results, we were rudely scolded to …

  90. I came into the ER with extremely high BP and HR and told the registration desk woman that. I could not see I had blurred vision, dizzy, confused, and also I had to bring my 2 year old daughter with me. I was really upset that there were …

  91. Penn highlands is just a name change. Got in fast and had high hopes but they didn’t listen to me at all. Poor communication by all. Doctor generalized my issues and didn’t give me the tests nor care I was there for. Another patient was …

  92. My mother was recently at this hospital for a week. I want to say that most of the staff in the CCU were very kind and helpful. However, when she was moved to PCU, that is when things went down hill fast. Communication stopped. If I called …

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