Monroe Community Hospital, also known as MCH, is a 550-plus-bed, county-owned medical facility that provides a range of long-term care services for individuals with chronic health conditions.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
435 E Henrietta Rd, Rochester, NY 14620
Horrendous!
Staffing 💯💯 …
Nice and peaceful atmosphere.
Great experience for my mother!!! Rehab unit was amazing!!!!
Pleasant employees, but no communication or staff members
Terrible management. Taking advantage of the nurses. Lying to them
I called for a last check and all I get is smart mouths and Always giving someone a hard time making things harder than it really is just annoying … Doesn’t matter what Title you have everyone deserves RESPECT ✊
The worst place to ever work they all have attitude and very poor service skill
The staff do a poor job of taking care of there residents…they have been understaffed for a very long time…
If I could give this hospital a zero star I would! Dr. White is the most unprofessional Dr. I have ever met, I wouldn’t even consider him a doctor. He is so rude and has the worst bedside manner I have ever experienced.
I worked here, and I’ve never worked in the type of environment MCH has. Everyone was to friendly and they truly truly care about each and every patient and employee
We live in a time when people often will gripe about what’s not working, yet seldom offer praise and thanks for the things that are. That brings me to my review of Monroe Community Hospital. My Mom is a resident at MCH and the level of …
This building built in the early part of the 1900’s is a skilled nursing facility with rehab. It used to a house a nurses retirement home on the back side towards the canal. It has been used for many indigent citizens and some are buried on …
My husband was a resident at MCH for physical therapy for 3 months and it was the worst experience we have ever had. He went into there walking while assisted and left unable to walk completely. He was constantly neglected and abused …
My father was in the rehab unit for over 2 months. He thought the food was very good, especially the soups. His therapists were excellent – they pushed him to recover as much as possible and worked on things he’d need to go back home and be …
Horrible place to work and when you speak up they say they will change it but don’t change any thing work you work your shifts and they don’t pay you when you speak up after they took advantage for four months they say your being aggressive …
They tried forcing me to work 40 hrs im allow only 20 hrs I’m disabled went by against my rights I wasn’t represented by union supervision pressed ne in the office last Wednesday I walked away from that employer very unprofessional rude management nerves again
Some employees are good. I’m talking about a handful only. The aides are mean, and the policy of the aides is once you are in bed you are staying in bed. (Which is unlawful). If you complain they retaliate against you loved ones. …
My Uncle has been staying here for a few weeks for physical therapy. He barely gets an hour of therapy a day & the type of therapy he gets is a joke! For example, this morning he had OT at 8am. Instead of helping him with put in his …
This hospital made national news for shady debt collection strategies. I would avoid this hospital like the plague. If you are interested in the news check out the article NPR/KHN “Nursing Homes are Sueing Friends and Families over nursing …
My husband spent about 2 months on the rehab floor, Faith 5 east. Very kind staff. Giftie, Cassandra, Christine, Rachel, Lamel, Gaga and more. PT super! Meghan, Victoria, Amanda and Emma started him on the road to walking again. Priceless! Thank you.
This us to be the best place to work at . 5star oh but that was years ago.This place don’t look out for the patients period! They don’t leave the patients call bells are phones on the tray or bed after leaving the rm .Making complaints …
Pretty toxic environment for both employees and residents. There is always understaff on some units and overstaff on others. Staffs who work best in their respective unit gets move around so they always attend to residents they are not …
Let me start off by saying they have a heavy lawsuit coming. To sum it up short and simple. They neglected my grandfather while he was in their care. They didn’t remove staples from his surgery that were suppose to be out 2 weeks after …