Mountain Empire Radiology, PC is one of the largest providers of diagnostic and interventional radiological services in the greater Tri-Cities area. The … See more
They are usually ok but they misdiagnosed me about seven years ago. They said my knee was ok but when I took the MRI to my Dr. he said I had a torn meniscus. They even sent me a bill for the copay!
The business never sends a bill. Get a form from McCoy collection asking for $10.11. I called mountain empire and was told they could not see information due to the turn over to collection… I refuse to pay collection agency due to never …
I am a physician who has been trying for a week to discuss an ultrasound. I have left many messages for the Radiologist to call me back, but nothing. There is no option for me to contact a real person, but only an answering machine. …
I have been trying for over a month to get my proper insurance on file with them to file the claim. The collection department is rude and refuses to listen, just telling me to call the insurance. BUT I can see in the claims portal no …
They sent us a single bill, which I passed on to our Auto Insurance. Insurance sent a check well before the due date. 4 months later my son noticed a drop in his credit rating, and mentioned that he had started getting calls on his cell …
If I could give zero stars I would. Avoid this place at all costs. The service was just like any other radiologist I suppose, it is the collection department that you have to worry about. I was 11 days late on making my payment, god forbid, …
I rate 3 stars because my patient experience here is fine. For the first couple of months paying my bill was fine. I make a payment every month…After 6 months the billing department has started getting snarky. They want me to increase my …
The collection department is ridiculous. So rude and unhelpful. In the future, I will make sure I never have to deal with them again. I called to file my daughters insurance because it was incorrectly filed to mine, which does not cover …
Whoever does the billing for this place must be incompetent. I am receiving statements for someone that I don’t even know. Why they have my address for this person is beyond me. If you aren’t receiving any billing statements it is probably because they just send them to random addresses.
After 3 years I get a collection notice in the mail from Wakefield & Associates for a bill that was paid a year ago. Wakefield cant tell me anything about it and no one answers when I try to call Mountain Empire Radiology. Also they do not …
Turned me over to collections without ever sending a bill. I had no idea this bill even existed. The collections agency asked for all my bank account information even though I was paying with a debit card. I refused and called Mountain …
After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices, not even a courtesy call. We found that they were called to do an X-ray …
They filled with wrong insurance. Can’t get hold of anyone to get this fix.
Mailed check..was threatened of collection agency…The book keeping is not good
They are usually ok but they misdiagnosed me about seven years ago. They said my knee was ok but when I took the MRI to my Dr. he said I had a torn meniscus. They even sent me a bill for the copay!
The business never sends a bill. Get a form from McCoy collection asking for $10.11. I called mountain empire and was told they could not see information due to the turn over to collection… I refuse to pay collection agency due to never …
I am a physician who has been trying for a week to discuss an ultrasound. I have left many messages for the Radiologist to call me back, but nothing. There is no option for me to contact a real person, but only an answering machine. …
I have been trying for over a month to get my proper insurance on file with them to file the claim. The collection department is rude and refuses to listen, just telling me to call the insurance. BUT I can see in the claims portal no …
They sent us a single bill, which I passed on to our Auto Insurance. Insurance sent a check well before the due date. 4 months later my son noticed a drop in his credit rating, and mentioned that he had started getting calls on his cell …
If I could give zero stars I would. Avoid this place at all costs. The service was just like any other radiologist I suppose, it is the collection department that you have to worry about. I was 11 days late on making my payment, god forbid, …
I rate 3 stars because my patient experience here is fine. For the first couple of months paying my bill was fine. I make a payment every month…After 6 months the billing department has started getting snarky. They want me to increase my …
The collection department is ridiculous. So rude and unhelpful. In the future, I will make sure I never have to deal with them again. I called to file my daughters insurance because it was incorrectly filed to mine, which does not cover …
Whoever does the billing for this place must be incompetent. I am receiving statements for someone that I don’t even know. Why they have my address for this person is beyond me. If you aren’t receiving any billing statements it is probably because they just send them to random addresses.
After 3 years I get a collection notice in the mail from Wakefield & Associates for a bill that was paid a year ago. Wakefield cant tell me anything about it and no one answers when I try to call Mountain Empire Radiology. Also they do not …
Turned me over to collections without ever sending a bill. I had no idea this bill even existed. The collections agency asked for all my bank account information even though I was paying with a debit card. I refused and called Mountain …
After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices, not even a courtesy call. We found that they were called to do an X-ray …