MountainView Weight Loss Center offers comprehensive weight loss services in the greater Las Cruces area.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
4311 E Lohman Ave, Las Cruces, NM 88011
This is the best medical facility in town. Very caring and courteous staff that explains everything very well.
Went here for the Obgyn network. Online they say they have Dr’s that specialize in vbac. Turns out they DON’T. At almost every appointment there was a mention of c-section. DO NOT LET THEM “CHECK YOUR CERVIX”. It was painful and now I know …
Spoke to the lady in medical records and was very rude and acted like she was bothered by asking for medical records. I do not see why people work in an environment where they feel its inconvenient for them. If she does not like her job she …
All staff and medical personnel were excellent. Very professional and informative. They took care of all my needs efficiently. I could not expect more. Dr Torrez was excellent explaining what happened and how to fix it. Thank You
All the nurses were very polite, knowledgeable and, professional. Made sure I was as comfortable as possible for my stay. Doctor was patient and respectful I think all around a great facility.
WORST EXPERIENCE EVERYTIME !!! my little 16 year old sister came in on ambulance with bad stomach pain, pail about to pass out , then they did ct scans ,ultrasounds etc just to tell us she has anemia which we already knew she had . We got …
4 hours of waiting to get no meds for my girls, Dr didn’t even listen to their lungs he didn’t even bother to check anything!! Walked in and out like nothing!!! Ordered xrays for my 18 year old came back and said take Tylenol!!! Hate all of …
I was so nervous and apprehensive having my surgery at Mountainview, I heard some peoples experiences were less than favorable. However, I realized that perhaps it was more their perception and it didn’t have to be mine. I went in hopeful …
Mountain View twice now has failed to bill my insurance in a timely manner, outside of the billing window, resulting in the insurance company no longer willing to pay, despite being in network. The entire bill is now giving to me, the …
Was in labor and delivery Monday till Tuesday morning, then to postpartum Tuesday mid morning! My nurse VERONICA was amazing and truly caring I have never had a nurse like her or Terri. They were both amazing constantly checking on me and …
Laura Walker is the most helpful and kind practitioner I could ever wish for. She cares so much about her patients and you can feel that in every contact with her!
Nurses are very rude. Been here for 9hours.
Nurses don’t check on patients. Don’t give any updates. Don’t do there job. Just laughing and talking to each other.
NEVER AGAIN WILL I STEP THIS PLACE.
Ultrasound tech was awesome and experienced. Wait period was very reasonable
I had a great experience having a colonoscopy here recently. The nurses and support team were all excellent. Thanks for making something that can be unpleasant go so smoothly.
Employees all were very prompt to answer questions and accommodate my mother’s stay. You are indeed recommended to all that need care . The nurses and cardiologist are truly experienced in their proficiency my thanks and blessings go all out to you all .
Dr. Reddy at OBGYN is amazing! He is very precise, professional, good listener, and makes you feel comfortable. I’ve been seeing him for years. I am very content with his services.
My experience was not a good one. I went in bc my sodium was low and needed a little boost. They tried to keep me in and fix preexisting problems that I’m already getting help for by my primary doctor and not giving me my meds that would …
I was very impressed with the entire experience at Mountain View Hospital. From my surgeon, anesthesiologist, support staff, nurses and nurse assistants were on top of everything from the moment I walked in. At every turn staff was …
I do not recommend having any imaging done at MountainView. It was impossible to set up.a mammogram appointment as the imaging department’s voice mail was full. Although I left 3 messages, no one ever called me back. I finally left a …
I wish I could give this hospital -5 ⭐’s. UMC West is close enough and worth the drive. There you will at least be treated in a dignified manner, and given respect if only on the level of one human being to another. This hospital will not …
Direct registration manager was pushing surgeries and procedures first, it took me 75 minutes to get registered plus 30 minutes more to get blood drawn, besides the lab window receptionist bad attitude, We all go to get something done at …
I was very pleased with all of the care I received. All the nurses and the staff were very kind, efficient and very professional. The ER nursing staff and the 2nd floor nursing staff were all very good. Im a nurse with 40 years of …
Probably the worst experience I’ve had at Mountainview was last night with Dr.Wilson and nurse practitioner Ellen. The doctor yelled at me from the middle of the hallway, the nurse practitioner caught an attitude when I was asking her …
7-19-21 I am absolutely appalled and disgusted with our service from the Emergency room doctor Kristopher Crawford. My 86 year old grandmother went in last night and after running tests he suggested a further procedure to look into her …
The staff was excellent. Very attentive and professional. However the facility needed some work. The postpartum room was unsatisfactory. The toilet was clogged for most of the stay. The bed squeaked when moved up and down, which I believe …
I was in for an outpatient procedure that ended up being serious enough to require an overnight stay. The medical staff was cordial and professional. I would especially like to commend Maria in the Cath Lab as well as the entire staff that …
I went for lab test at 730 am and wasn’t seen until 9:15. It was awful. About 6 people when I arrived and 25 waiting when I left. Everyone had to funnel through the front desk and then the registrar before they could go in. I was told that …
The medical record department won’t release my husband’s medical records to Progressive Insurance unless the insurance company gives them $1,200. My husband was in the hospital in September 2021. Something is seriously wrong.
I was going to Paris and decided to go to MVMC instead. It was the right choice! I was treated like Elon Musk. The entire Team allayed my terror of the ensuing procedure. I shall be eternally grateful.
Especially appreciated the quickness with which they attended to my needs beach. It was nice to get there and be called on right away rather than have to wait for 23 hours. Thank you so much for your great service
I am absolutely grateful for the staff here in the emergency room… They were so kind to me when I came in.. specially the tech Melissa she was so gentle putting in the iv didn’t have trouble finding my vain! She made sure I was doing okay through out the time I was there. Very friendly and had a wonderful attitude!
Dr. Pfau and his staff are very polite and respectful. Dr. Pfau always takes his time to respond to my questions. He’s friendly, kind and very knowledgeable. I feel blessed that he has now been my primary doctor for quite a few years.
Excellent doctors and nurses…. Thank you very much for being there for me when I needed you ❤
I had to wait awhile, but understand a lot of people are I’ll right now. I was treated very professionally and got the answers and information I needed. Appreciate all the medical professionals and thank them all for what they do to keep us alive and well, in this difficult time.
All the nurses and staff were excellent. Nicu staff is awesome and everyone is so helpful and kind. Best hospital experience I’ve ever had. Thank you to all the nurses and staff at Mountain View regional medical center. Continue the excellent care you give.
Pleasant experience with all the staff from start to finish for my outpatient procedure.
Loved all of our nurses from labor and delivery, postpartum, to NICU!
My mother came here with heart problems came by ambulance after her heart rate dropped to the 30s. She then sat in a room with no monitors for 30 mins they come and hook her up and the dr comes in asks questions and leaves and was very …
Horrible. Had an appointment with radiology for 1:00. After filling out a Hugh pile of papers and signing in at the radiology window, they proceeded to lose me in the waiting room. After waiting for an hour I finally asked what was going …
Long wait and little care, was suggested to send of for a more in depth lab and never received results. Was clearly ill and they said it was allergies. Unresponsive when I called for lab results but better be sure they charged for it. Do not recommend.
Went to see Dr Miller last week, and had a very positive visit with staff in the front office, her medical assistants and with Dr Miller. They were organized and efficient, but also warm and supportive. I feel very confident with their care.
The staff member who answers the phone is rude. I called today to check on a family member in ER. Lady asked me for the last name and just transferred me without letting me know who she was tranferring me to. Get better or learn Customer …
Individual workers were nice, even though some information they provided proved to be inaccurate. However your patient management processes are antiquated and slow. The Portal is poorly designed and is missing key options, like updating primary care physician information.
My dad was in a horse accident on Tuesday and went into the emergency room. He said overall his experience was good. Great. But it’s the afterwards that I am giving them a bad review on. They gave him a prescription for pain meds but gave …
Staff and personal very rude unprofessional.they were not courteous at all.i explained to them that my granddaughter had 102 fever she was having chest pain and that she had been exposed to covid and she was like we don’t do testing here …
We had a dislocated hip after the first surgery, however the hospital waived the copay for us to make it up for the misfortune with the first surgery. …
I can’t access my old patient portal so I can see appointments and test results…is there a way to get this information? Thanks
George Spamer
Waiting time 2 hours with my baby having trouble breathing, compared to El Paso emergency room they took us back in 15 at the latest. Also waiting room dirty and after someone from the waiting room was told per the MD that was positive for …
The entire staff seemed overworked and understaffed. Most of the nurses were snapping at patients and offered no comfort or support. One of the E.R. nurses even complained about her job and claimed that her $33 an hour wasn’t worth her …
I came in to see the deal with my heart and the e.r. had i wait 6 _7 hrs. Yet a lady comes in with covid and they have her wait till she passes out? NO! I have done customer service for over 25 yrs. Rather a customer, guest or patient, …
I wish I could put -5 stars. I’ve been to mountain view regional a few times now and I must say they are getting more and more uncaring, even incompetent.
I crashed my bike and asked to go there. I had broken my collarbone and a rib as …
Went to the ER for an emergencies, as I stood politely at the front desk counter waiting to be checked in, for a full 5 minutes the girl wouldn’t even move her eyes up and acknowledge my presence as if there is a ghost infront of her, not …
Dr. Yvonne Basil was ok. What really bugged me was the waiting time.. I was the at the time of my appointment they had me and my 8 month old there for over an hour in the examination room.I timed it because It go to the point of it being …
The Physical Therapy department is wonderful. My therapist, Kamaran, is very professional, knowledgeable & listens to me to formulate my plan of care. Since most people are in one big room, it is easy to see that everyone else is satisfied with their therapist & care. I highly recommend MV Physical Therapy.
The nurse was nice. After I met with her to explain my problem, I then waited an hour and 15 minutes in the exam room for a doctor who barely looked at my sore throat. He didn’t seem eager to listen or solve my problem. I won’t go back there.
I was at mountain view regional hospital for covid and on December 1st I was diagnosed with covid pneumonia. I was amazed at how well I was taking care of and how well Dr Samuels attended me and made sure that I healed and was able to go home December 14th. Thank you all for the love and care you gave me ❣️
All their staff was polite & efficient. I made an appointment ahead of time and got in pretty much on time even though their waiting room was full. I always make it a point to go to the urgent care on valley drive if I need to!
I was there 5- days ago had to have a blood transfusion, they found out my blood count was at a 5, when normally it’s supposed to be 12 to 13. Staff were Great until they transferred me to El Paso. Left there a.m.a., now I’m bleeding again scared to go back to hospital.
The facility was very clean. Medical staff seemed very knowledgeable and were willing to answer questions and explain procedures before starting them. Almost all the medical and support staff were friendly, helpful, and accommodating. I …
I went into the ER not able to move my head and in pain due to muscle spasms in my neck. Dr. Bongiorno and his team of professionals were extremely caring and careful. As full as the ER was that day, they made sure my medical needs were met. I’m thankful I went to Mountain View Regional Medical Center to be seen.
I clearly walked in hardly breathing . The receptionist looked at me and scooped back looking at me weirdly. She had no urge to take my information. The parking lot was empty and so was the lobby. I waited for an hr! When someone can’t …
I received the absolute best care during my stay this week. ABSOLUTELY everyone from housekeeping to the doctors I saw were extremely pleasant, showed compassion, and the utmost professionalism. The facility is very well maintained and …
It was a very frustrating time for me, as the spouse of a dementia patient. The biggest problem was that no one ever read the messages on their computer prior to their visit. We had physicians leave messages regarding their visit, but the …
I felt my experience left me feeling they lack the ability to sympathize or care for their patients and they are forcing their employees to do the same. It’s very clear money drives motivation for this hospital and not helping patients …
Front receptionist was RUDE. No need to be curt and indifferent. Cut me off even before I finished the FAQ of “approximately how long?” after waiting from 11:40am till 2pm….just trying to guage how much longer. I was calling from the …
***Update
Regarding the hospital’s response.
I should call and explain to you how you can improve patient care? Well either …
Absolutely wonderful care! All medical care was provided in a friendly and prompt manner.
I delivered last Monday 4/26/2021. Everyone I met was great. I had a few people stand out more. that I want to thank, My labor and delivery nurse Mindy was amazing! My first overnight nurse in postpartum Amanda was so attentive all night. …
awful accounting department. “this is your last bill,” as they proceed to send 3 more bills over $200 dollars.
I am a very healthy, albeit uninsured (over$700/month on the state website for insurance, which I can’t afford) 53 year old woman. Diagnosed with pneumonia, 8 hours, one Tylenol, 2 bags of glucose, and a ct scan later, I was told my …
I had my baby on this hospital and they were super nice with me and my baby, the doctors are nice.
I had surgery and was stayed overnight. Everyone from the Business office to EVS were wonderful and the food is delicious! I Especially loved my nurses, Amber and Crystal.
I scheduled my appointment with a doctor online through their website. I confirmed the appointment two times through my email and was waiting to go into my appointment the next day. When I scheduled the appointment the doctor was accepting …
Not only the ER Doctor, but the 3 Doctors that took care of me provided excellent care. They did not give up on finding the source of my Sepsis infection. They went the extra mile to help. I believe if I didn’t receive care, I would have died. They saved my life.
I was there for 4 days and nights. Drs were very good to me Especially Dr Gonzalez and Dr Angelica. Great bedside manner. Made you feel like they cared and were doing everything needed to get you taken care of. Wonderful people as as Drs. …
Took a long time to get my surgery situated but in the end it was worth it Dr McGuire and Dr Hamrick we’re excellent and I can finally walk again with very little knee pain
The exam room was filthy. There were used syringes, gauze, bandages, etc on the floor. The staff was inattentive. Personnel continously came in to do inventory and when asked to get my nurse, it fell upon deaf ears. Call lights went …
I have just moved to the area and researched many doctors and found one that was taking new patients. I called the Mountain View GROUP to make an appointment. She was taking new patients and they scheduled me to see the doctor in 3 weeks. …
If I could give no stars I would! When I tested positive for Covid, I figured let’s double check at Urgent Care. I filled out the forms and waited in my car, which was fine. But then the nurse called and told me that all they would do …
Newer people at check-in desk in ER could stand to be more cordial. I clearly understand the need for brief conversation but listening and not talking over you when one is trying to check for understanding as well, is uncalled for and …
Terrible place. The staff here is RUDE as rude can be. They won’t take your information to put you in the system when you walk into the ER. They tell you to “sit down and someone will be with you soon”. I waited THREE hours for results that …
I went in for bloodwork and everything went well in that department. The gal that took my blood was very nice and very professional. …
I smashed and broke my index finger and went to the stand alone Emergency Room on N. Main. I did not have to wait long. The staff was amazing. I was examined by a nurse practitioner or a physician assistant and she was just amazing and …
Mountain view treated me very well I’m pleased with all the staff
I had a procedure at Mountainview Hospital July 13. The four nurses who assisted couldn’t have been nicer or more professional.
I am extremely concerned that the Ultrasound tech informed me that there was no supervisor available for me to express my concerns. Furthermore the radiologist who read the US reported that my US was “normal.” I know for a fact that this is …
Arrived at 730-8 pm tonight because my 9 yr old son got his leg slammed in a car door. Did not get called in to a triage room until 10:55 pm. Never saw a nurse or Dr. 40 minutes later asked the front registration how much longer and they …
Have found everytime we have interactions with anyone from Mountain view, it has been very helpful and friendly.
I was received well and everyone were very cordial and professional. Excellent job. Thank and God bless you.
ER nursing staff is the worst. We got there and my husband was called back within 30 minutes, Dr came in within 15 minutes. He was very nice and efficient. Told us my husband was being admitted and he was ordering pain medication 4 hours …
Words can’t express how wonderful this whole medical team works!! My daughter was really sick and they showed tons of compassion and empathy.! They took very good care of her!! They are the best!! May god continue to bless this whole staff!! Thank you guys!!
The nurses in labor and delivery were amazing and caring. I was very nervous and they reassured me every moment that everything would be fine. It was in the post partum section where you feel intimidated if you decide to supplement with formula or not breastfeed.
I took my wife to the emergency room at Medical View Regional Center. Excellent care by the doctor and by staff. Be carful of 1 thing. They took my wife to have X’rays . She came back without her diamond necklace. None of the nurses, …
Ive been here with health issues far too many times but I gotta say the Staff here is exceptionally good. Ive had polite and knowledgeable help every stay. I also love the food service. Its like a mini vacay. Thank you you to all who work at mountain view for making a visit to a hospital a somewhat pleasant one.
I very rarely leave reviews, I’m sorry to give such a poor rating.
Saturday after Thanksgiving, arrived 15 minutes early to do paperwork. Waited for a very long time before being seen. I was there for THREE HOURS TOTAL for a …
Went to ER. Wife had a miscarriage. Waited forever. Tried to tell us we could leave without even telling us any results of the testing or seeing the ER doctor again after the initial check in. Other staff was rude and uncaring. Told to take …
No details. My visit was as good as any hospital visit could be. Care was good and quick. All questions were answered promptly. Only the first or maybe second time In the last nearly sixty years I was allowed to leave a hospital without a new born baby. Thank you very much.
Legit one of the worst hospital I have ever been too. Spent over 7 hours in the waiting room. Never was brought back to see a doctor. Saw a doctor legit for five minutes in the waiting room. I have been in extreme pain in my stomach with …
I went to the ER because of a foot injury. It wasn’t an ankle strain nor was it life threatening but I could not walk on it. The staff was not very welcoming and when I was taken to the actual ER, I had to wait in the hallway. Later On I …
Dr. Duarte is and remains the most caring of doctors. He listens, guides and supports, while educating you in the most gentle of ways. Cancer and it’s end results are never easy. He softens the way, while not hiding the facts. You feel …
Was a very hectic day, but all in all, the people, nurses, drs, CNAs, were all on it, very good bedside manners,Made me feel very comfortable.As in recovery too. All of them are awesome,patient with you & very attending to your needs. Thank …
My wife Nora A, Breen was discharged today, 6/3/22. and was extremely pleased with the care and attention she received from her admission to the ER to her discharge. Everyone on the staff that she came in contact with was very kind, …
My experience with this hospital has always been phenomenal. From Registration to ER personnel triage/bed assignment to admission to the 4th floor was seamless and professional. The staff is to be commended for their dedication and hard work during these often challenging and burdensome times.
This lab is such a convenient alternative, along with the confidence of superior reliability – since it is hospital operated. Yes, this makes a difference! …
My husband Bobby, went for knee and hip x-rays and we had a wonderful experience with the staff in Radiology on Monday afternoon. He is unable to stand and we went in with a mesh lift in a wheel chair. They were able to pick him up and …
The staff, doctors, nurses, and everyone was very friendly and professional. The doctor explained things very well. I would love to rate them higher, however, I went in for what I thought was kidney stones and after numerous scans and test …
The staff is wonderful and Dr Hashmi is great. He explained everything involving the procedure and puts you at ease answering your questions.
My hospital visit was satisfactory aside from the fact that I was positive for Covid-19, that wasn’t communicated well between staff. Everyone who tended to me was surprised that I had a positive COVID result, therefore proper precautions …
My husband Nice deliver her BaBy boy on the July 29 ,22 and all staff members and nurses and Doctors Did a wonderful job,they totally understand her needs everything went good excellent service thanks everyone for your wonderful service
I’ve always had the most wonderful nurses care for me throughout all my surgeries. Well with the exception of one time. But all the other 4 have been a great experience with them. Really understanding and it’s like they knew I was in pain …
Went to the lab for a blood draw and was rudely treated from the time I walked in. Then they told my my insurance was not valid and I had just used my insurance card 1 hour before at the doctor’s office. After arguing they tried my card and …
Excellent service
Great experience
I’ll return for and future lab test.
Thank you so much. Great people.
I like my Dr and everyone there r very nice to there patients
On October 3rd of this month I had an automobile accident my sister was in the car with me my car rolled that could have found the car they took us to mountain view regional medical center emergency room which I do not recommend going if …
My wife and I cannot get responses to Patient Portal messages and phone messages left with office staff if our primary care provider is not available. The nurses at the Internal Medicine department do not return phone message given to office staff. WHY?
Very comfortable conversation on diabetes, surgery and shingles. Straight forward direction current and short term treatment.
My wife was admitted today and will be in the ICU. Lots of serious things going on and I know the staff is working hard to help her. I just wanted to give a huge thank you to Alex and Melanie in the ER. In my mind they went above and …
Dr McGuire is fantastic. I had complete knee replacement surgery on may 3rd. I can walk without help. My incision looks good. Not as much pain as I was in before surgery. So everything looks great.
From Day#1, my physical therapist (Norman) was attentive and paid close attention to every mynute detail. He was knowledgeable and professional and willing to explain the whys of certain exercises when I asked. …
I had out patient surgery on my sinuses. The receptionist was wonderful, friendly and cheerful at 6:30 am. The pre-op nurse and surgical nurses were kind and supportive. The anesthesiologist was thoughtful and kind. The surgeon said …
Pain in left arm and chest. Admitted and sat in room . Nurse, lady looking for copay, first day nurse? Three hours later x-ray, back into room till 5oclock. Brought me a sandwich after 7 hours. NEVER SAW A DOCTOR. Walked out after more that …
we arrived at 8 AM, recieved instant care because of heart pain. all nurses, lab and radiology tech were really polite and professional. we left at 2 PM. we left curious as to why they took so many viles , 20 to 24, of blood without giving her any fluid replacement.
ER staff needs better bedside manner. Half of them seem like they don’t want to be bothered and come off extremely rude.
The 5 stars are for Dr. Thomas Spera, his nurse Susan and the ultrasound tech. I didn’t catch the tech’s name but she has worked for the hospital for 22 years. They were very nice and Nurse Susan explained the procedure in detail so I …
this staff of Doctors and Nurses literally saved my old self from dying last December 2021….amazing attention to detail….the Nurses raced to my room every time i touched the HELP button…everyday…for 6 days! and the doctors saved me …
The care team that has worked with my mom has been amazing they have gone above and beyond what I have ever seen I am from out of state and they have made me feel very welcome. …
Will update later if performance improves. I’d give 1 star but if they are truly short staffed I gave them wiggle room. Making my father wait almost 3 hours after an already late appointment requiring to be fasting is unacceptable. New …
We’ve been here for over 8 hours they haven’t checked on my husband in over 3 hours. He’s been disconnected from his monitor for that entire time. He’s in pain and has told the nurse but they haven’t responded to see if he could get …
Fourth floor cardiac nurses and support staff were wonderful. They were kind and compassionate and completely professional. …
I was scheduled for surgery today at 07:45 but while tending to my animals I received a call from MVRM informing me that they had a cancellation and was then asked if I was able to come in early. I stopped what I was doing and went straight …
Surgery for my daughter was supposed be at 9:30am, which means we were supposed to be there at 7:30am. We got a call at 7 pm the night before telling us her surgery was moved up to 7:30am which meant we needed to be there at 5:30. We live …
The care team at this hospital has been amazing, so many dedicated/good doctors (Dr. Samuel & Dr. Noshirwani) and many more. (Thank you for saving my life) The nurses are hard working and compassionate. Just a few to mention, Geo in the ICU or Claire on the fourth floor. Tons more! Thank you all for getting me home again.
Editing my previously favorable review. Billing department is the most useless I have ever experienced. …
I was ill earlier this month and I chose to go to Mt. View hospital.
I don’t regret my decision. I wS treated with the utmost care. When I needed a assistance the staff was there immediately. No waiting ready to serve . …
I visited the main lab at the hospital and the lab employees were phenomenal. They were kind, quick, and funny. I was slightly frustrated just with running around, I went to 3 labs before I was able to be seen. The satellite lab was closed, …
I did not need to wait too long in the waiting area. The person who did my check in was excellent. She brought to my attention MDSave which saved me hundreds of dollars instead of using my insurance. The ultrasound technician spotted the …
I really liked the friendly nurses and calm demeanor they possess. I felt very comfortable and no longer stressed about my up coming foot surgery. All around good experience. I’m telling everyone!
Our child got left sitting in ER waiting room for over 10 hours untreated. Disgustingly filthy. The floors are black with dirty mop streaks, bathrooms are vile. Incompetent, lost lab samples and had to redraw blood, but then the results …
Drove a 20 hr drive to see my wife and my beautiful newborn baby girl sadly I was out for work but what upsets me even more is that my wife was not taken care of with any respect she was ready to give birth and they had her waiting in the …
It was a post surgical visit with Dr Ubadigbo . The visit was short and the healing process was good..
I will never be able to express my gratitude to the nurses in the ICU. They not only professional they have compassion and make sure patient and family know their every step. …
Wow. I have never had such awful and unprofessional care. The nurse was terribly rude the entire time. Vital signs checked at triage during the ER stay and never again-even after being there for 8 hours. The female doctor acted like she was …
Nurses were great and doctor but when I got out of OR my IV had popped out and the pain was unbearable.
Excellent Outpatient surgery. Nurses and staff where kind an professional. Dr. was professional and friendly. Highly recommend this hospital for their services.
My grandmother was admitted for a broken hip. She was taken to Mountain View much to my dismay. She was treated nicely in the ER but that’s where the pros ended. She was admitted to the floor for stabilizing before surgery. The ortho doctor …
I only gave one star because it required me to, otherwise it would be a negative 5 stars. Absolute worst ER I have ever been to. Nursing staff is neglectful, rude and incompetent. After begging multiple times and hours later I finally get …
The Nurses were super nice answered all my questions. If I ever need to go back I hope I get Nurse Erin in recovery.
I stayed there for sometime n the nurses were very nice and helpful n even the housekeep cleaned my room I was very grateful for the service
From admissions to outpatient services to the doctor that did my procedure everything was good except for a nurse name Margie or Maggie was rude she has no people skills she made me get off the bed to put a Band-Aid she put the Band-Aid on but I was still bleeding and she told me to go ahead and leave .
Terrible. I’ve asked 4 times for assistance in logging into the patient portal. It won’t accept my information. I’ve been on hold for over half hour on the telephone for person at 7641. It says this mailbox is full and my call is being transferred. This has gone on for over 1/2 hour.
We received a voice mail message from the pre-op dept. Other than the callers name and phone number, the rest of the message was unintelligible. I beleive the call was for my wife who was not available so I returned the call. I was on …
The stay for my mom was as pleasant as possible considering the circumstances. The staff was professional, respectful, and courteous. I appreciate them finding the problem and also finding a solution!
Had to sit waiting long after I was told my procedure would start, although I was on time based on what hospital instructions were. Patients should be told to arrive two hours early, not just one. There was too much walking and my friend …
The radiologist was very kind. She made me feel comfortable in an awkward situation of a mammogram. Everything was very clean and a simple process. Thank you 🙂 …
Compared to MMC. There is no comparison. MMC almost killed my a patient today. The nurses were all on social media while patient was vomiting blood. No one showed any worry or care. She ended up going septic with a ruptured gallbladder. NEVER go to MMC, ONLY GO TO MVRMC !
Worst patient service on the face of the earth PLUS was lied to be female in the Radiology waiting room on 3 occasions. Do not go here unless you want to wait 2 plus hours for an EKG that was found to be administered incorrectly by a …
I had an annual wellness physical exam on August 8, 2022. Dr. Aaron Hollenbaum was the sole attending physician. The entire exam lasted 45 min. This was an excellent exam. It included a full analysis of my blood profile for over 50 …
Trying to take care of several patients with not enough nursing staff assigned. I was dismissed in a hurry and had blood dripping down my arm while I’m driving. A very agrivating experience.
My mom was unfortunately transferred here back in April because Mountain View had more equipment then the hospital she was previously at. This is 5 hours away from her home so we could not be there with her. When we went to pick her up she …
I highly recommend Mountain View Hospital in Las Cruces, N.M. because of the great treatment received. Mrs. Shannon and Maria are very professional, kind and efficient in the administration department. Mrs. Phyllis, Veronica, Yessica, …
It was a great experience with the exception of two things. It was a long time after being lprepped to go into the operating room which was over an hour and the humongous bruise I got from the intravenous needle. But other than that the experience was a good one.
I’ve had a great experience both in my doctor’s office and while getting physical therapy.
Half of the staff are great but the other half are the worst that makes the whole experience in the hospital seem like a nightmare. Especially 3rd floor day shift I feel sorry for the good staff trying their best having to work extra hard to make up for the ones slacking, God bless your self.
Very disorganized, I constantly had to go back and forth with my doctor to get the orders for the CT scans corrected. Administration yelling at each other across the room especially Emily. So unprofessional, they should discuss so loudly. Head administrator just walks around as if nothing is happening.
From the bottom of my heart I want to thank the whole hospital for bringing my wife to give birth. I also want to thank Srv: JMELENDEZ for making sure we got three meals a day. Thank you so much MountainView Regional Medical Center
While they advertised an ER wait time 2 minutes, multiple people walked out of the ER after not having been seen for hours – one elderly person waited more than 5 hours before leaving without seeing a provider. We were eventually told the …
Went in for a mammogram. First, the facility is beautiful, relaxing and clean. You are greeted by very kind and competent staff. Barely had to wait at all. The mammo tech was funny, sweet and incredibly knowledgeable. There’s coffee and a …
I was sick for two weeks….finally I couldn’t take the pain anymore and went to this hospital. They were so wonderful and treated me very well. They went beyond their duties to make sure I was taken care of and that my husband could be …
Everyone was extremely professional, personable and caring. From the front desk check in staff to the technician. I felt very comfortable and at ease before and during my test. I highly recommend them.
I am never going to this place again! I’ve never been treated more like a product in a Medical facility before. The doctor spent less than 60 seconds with me, looked at me without running any tests to confirm what was wrong; gave me …
Under staffed under age nurses cna still wet behind the ears.
They don’t know if they coming or going they RIP tape off you with no consideration of how they RIP skin open oh if your a dietbaic make sure you check it that …
Was great experience there. Super nice people. Only problem I had was finding a place to park and then trying to walk to the front door because I had to park so far away. I have physical issues and bad lungs so it was a real concern to walk that far. Maybe a tram would work for those who need the help
Arrived 10 minutes early. Waited 2 hours for a 5 minute visit while everyone else walking in was in and out within minutes. Don’t understand why they take so long. There were 3 receptionists taking zero calls and having a good time chit chatting all together but only 1 nurse taking vitals? Not under staffed but poorly managed.
Although I’m grateful that my son was delivered safely and all is well, I have been waiting to review until the time is right. I’ll start by saying I delivered my first son here 5 years ago and had no issues, and always recommended this …
Beginning was a mess, but once in outpatient waiting room, it was very organized. Front desk volunteer was awesome in keeping me informed. Got the best nurses and operating staff. Follow up calls. Dr Metzger and Dr Rodriguez are the best.
Test results take days and sometimes a week or more than they tell you. Portals are not user friendly. Charge nurse discharged and illegally had my Dad, who has dementia, sign himself out. I’m his POA. …
My daughter was seen on 6/11/22 in the ED in the morning and the nurse was so rude and the doctor didn’t listen to anything I said and sent us home with the same medication at a lower dose after I had already said that the medication didn’t …
Even though the check-in person was ridiculously busy, she was patient, friendly, and very helpful. She processed my paperwork and got me into my appointment on time. The MRI techs were efficient and caring. Definitely a pleasant experience all around.
Infusion Center. I have always had excellent care from Fran and Raquel. They’re very caring. Fran understands the needs of the patients she cares for. For myself, I had to be there every day for hydration and every day I got love and all from them both. They deserve a reward because they give far more than they have to. Thanks.
From the moment I set foot on this hospital, until the moment I stepped out I will say that: My medical experience was nothing less than the best; service was on time, no delays, no surprises. The entire team was kind, warm and …
The nurses, doctor, and the Surgeon we’re very great with me made me feel Soo comfortable and made me feel much better thank you to all !!!
The receptionist are always so sweet!!! I’ve gone here twice for both my children! & honestly I don’t hate going over there because everyone who works there treats me nicely!!!!!
Called me the day before a procedure to shake me down for the copay and weren’t willing to work with me on a reasonable payment plan. If you’re poor better try looking somewhere else because this place only cares about money.
Very nice people. Imaging head took time to explain what she saw and what steps recommended for follow-up. Got a welcome feeling from everyone.
I was in the ER for 10 hrs with no water no ice for fear of surgery. Time management needs to improve. Surgery could have been ruled out much sooner. That was a bit much for me at almost 70 🤨 …
Recently had a mammogram and bone density exams. Everything, from start yo finish, went smoothly and professionally … I was very satisfied with the care!
There was an unavoidable delay, I was kept informed of progress at all times. Procedure we as planned, RN Connie was an angel before and during my procedure.
Why is the cafeteria closed on the weekends??? Why do they close so early during the week??
Do people not eat on the weekends?? …
I was there last week at the emergency room and the security guards kept maddiging me so I decided to leave all though I had the covid and after leaving the emergency room that they had me on the back where the doctor saw me I forgot my …
The medical staff were awesome n amazing!!…. Would like to recognize, MICHELLE, VIANNGRA that are nurses who kept me comfortable for my time being there and also Dr.Douglas who did my procedure!!!…. Thank you guy’s!!…
Be very careful going to any of their so called urgent cares. You will be hit with a doctors bill plus an outpatient bill. Incredibly misleading, they know what they’re doing, and they have no sympathy. This place is crooked.
Recently, at this particular hospital, I was brought in to ER for emergency medical treatment. I’m 70yrs old and am also diagnosed with motion sickness. On the 16th of September around 10 pm, as I was going to use the toilet, as I was …
I went for a mammogram. Everything went so smoothly. The lady performing it was friendly and professional. She made me comfortable. I left happy.
Just a wonderful hospital with all the great nurses doctors and staff attentive and very caring with grace and respect I want to share a great Thank You to Mountain View Regional Medical Hospital ! The cafeteria menu is remarkable !
Everyone with i came in contact with were genuine !
I just did a follow up with Dr. Conchita Paz on my thyroid blood work. Everything went great and got all my questions answered. She is my family doctor and a great sincere person. 💕 …
I went for preop screening: blood work, urinalysis, x-ray and EKG. I got there about 730 and pre-registration was fine. The young man was very helpful at the registration/admission area had a personable manner and got me in an out of the …
Staff was awesome, everybody genuinely took my wellness into consideration , which I found very rare nowadays. but they were awesome, and in my day and age we would say badass , they were badass. thank you!!!
I had a great experience from my wonderful surgeon Dr. Keller, to the nurses, to the lady that was my anesthesiologist. I wish I had gotten her name, so I could really give her credit, because she went above and beyond, and it was the best experience I have ever had with anesthesia.
Had high blood pressure. They gave me 4-5 blood pressure meds and dilauded. All within an hour. My bloid pressure plummeted to 60/35. Will never go back there. Three Crosses Hosp is way better.
ALL URGENT CARE LOCATIONS ARE NOT ACTUALLY URGENT CARE. They are considered outpatient hospitals! They will charge your insurance as a hospital and your deductible will be charged! BEWARE!! After contacting the facility I was told that …
The doctor who performed my biopsy was very kind and did a great job.”!! Unfortunately I had my biopsy on November 18 and today is December 15 and I have not received my biopsy results.
The doctors and nurses are wonderful. Very caring! I recommend this hospital to anyone who needs medical care. Thank you and God Bless. Keep up the good work 👏 …
My visit with the clinician and the staff was very good. However my prescription was sent to the wrong pharmacy even though I asked specifically before I left that it be sent to CVS. I waited for an hour for CVS to get the order. Finally I …
I have been trying to get information about obtaining my medical records from the Mountainview Cardiac Clinic. It has taken 4 phone calls to get to this point – now the Clinic tells meI can retrieve the form and my records on the patient …
The nurses at this place are so rude , they have no interest in anything other an a paycheck , Nurse Rocio was the worst nurse I’ve ever come in contact with and I’ve been around a lot being I’m a nurse as well I couldn’t believe how …
If I do may part and show up fifteen minutes early, I am always impressed by the lack of wait times, and being treated, kindly, as if I am an important client. …
Have always been good with my mother. But this last time was very disappointed. We live out of town left mother there since she was staying over night . I had to work the next day. Left instructions if anything to please call me. They …
The staff (nurses & doctors) in
the ICU at Mountainview did a tremendous job in caring for me. My stay was short however, that’s exactly what I wanted and is attributable to the entire staff at Mountain View Regional Medical Center!
I have to have an INR done every 2 to 3 weeks depending on my numbers I’ve been in Las Cruces since October 2022 it is now January 2023 . I have had 4 or maybe 5 labs done they can’t seem to fax my results to my care team and I have told …
The people who register you in are what sets the tone for the rest of the staff there. And BELIEVE ME they are so worth our respect and encouragement. So thank you al for a job well done last Fri at 7am.
I live 4 hours away from my Mountain View provider. I have stuck with him because I trust him. He listens and explains any maladies and treatments. Above all, he and his staff are welcoming, friendly, empathic, and always professioal. Michael and his staff are worth the trip.
The reception desk clerk was rude and the registration desk clerk interrupted checking me in by going to translate for another patient who had a clerk who could not speak Spanish. She didn’t excuse herself nor thank me for waiting, she simply left then came back, acting like all was fine, not respecting my time.
Good experience with my providers (both OB and PCP). But the administration/operation is awful. I filled out a form to get my records over 60 days ago and still have heard nothing. Also, took a lab order to Quest. When Quest called Mountain …
Went in after a serious fall, used wheelchair because I couldn’t walk. ER staff very dismissive said nothing was wrong with me. Symptoms worsened another visit and this time CT scan said i had a fractured femur. Never had a doctor see …
Went for lab work and the technician was great. She told me the procedure I would be taking and what it was supposed to read. I had to come back and take XRays again. It was a painless procedure and she was friendly and so calm.
Thank you MountainView Regional Hospital for reaching out to me.I do Appreciate your hospitality being received with a good sense of humor there at the Lascurses hospital. I that day walked in with alot of pain. I would Like to thank the …
Wouldn’t recommend. Have PPO insurance thinking it was an ACTUAL urgent care and not an emergency department (mind you this was one of their stand alone urgent cares). Was charged an emergency room visit for an ear infection! Need to be …
To Dr. Teri Miller,
i would like to thank you for your care and concern in bringing my heart back working on Nov. 22,2022 at Mountain view hospital emergency room. i would like to …
Dr. Navarro is always amazing with Bella. She is knowledgeable, patient, personable, and has great bedside manner. Would recommend her to anyone looking for a pediatric primary care provider!
The only thing keeping this from being a one star review is that I really like my pcp. She is amazing. But this hospital has dropped in quality so badly in the last few years that I hardly recognize it. …
Absolutely fantastic staff. I’m sorry I set off the “floor is lava” sensor so many times reaching for things. Every Nurse and Doctor was attentive, explained what they were doing and I’m so thankful. 🙂
No Outpatient Pharmacy!!! How is this possible in today’s world??? Unacceptable & absolutely inconvenient for a disabled non driver like myself.
On December 22, 2022 went to the ER via ambulance (Huge kudos to the paramedics. …
Absolutely horrible people. I have been bleeding for over a month with no help. I have now seen 3 drs for the exact same problem. Dr 1 said I need surgery. Dr 2 was a consultation and refused to look at the problem, just read notes from dr1 …
Worst experience ever. On the morning of my 2nd day, I was in need of my medication. I kept asking first the CNA who said she would let the nurse know. The nurse never came. When the nurse finally came 4 hours later to check on me I …
I had emergency gallbladder surgery rushed to Mountain View from Alamogordo. My surgeon was Awesome and the nurse staff was most helpful! Over all I had a wonderful 3 days in Mountain View Hospital!
They were professional about my prep before my surgery and very informative about what I should expect to happen during my surgery which went real well. The only thing I didn’t like was that they pretty much rushed me out the door before I …
Brought my 11 year old daughter to ER, no urgency. Sat in TRIAGE while the staff talked about their vacations and how hungry they were. Spent 2 hours in the room and the DR. Never stepped foot in the room once. Excuses on why and where he …
Most horible and unprofessional service I have ever experienced. I went in to the ER Sunday 10/22/22 experiencing chest pain. I have had 2 previous Heart attacks and was expeiencing the same symptoms. Waited 30 minutes in the waiting room …
I went into Mountain View on Friday, October 28. 2022 for robotic hernia repair. My inguinal hernia repair done more than 30 years ago had broken down. The surgery was done by Dr. Metilde and the operating staff. Everyone was very …
The lady in the front desk doesn’t even look up at you when you come in, she’s very rude. The nurses are even worse, it took 3 hours for them to actually figure out what pain medication was okay to give to my brother, until someone …
I had half knee replacement and the pre and post operation nurses where fantastic the floor nurses always seemed to be short staffed. I was to get up and walk every two hours while awake and get up and go to the restroom as much as …
Can I give it no stars this is the worst place to take your loved ones. My mom came here with the intention of being placed in a room ( she had pheumonia) but was left in the emergency room rooms with in total 4 other people throughout her …
Provider requested that I arrive 15 minutes early. Procedure started 2 hours after requested arrival time. Hospital’s systems set up to move very slowly. Use of Patient’s time is not considered important. …
BEST Experience. Workers Love What They Do , They Enjoy It . Very Helpful . Would Definitely Recommend This To Anyone And Everyone Who Has Serious Dental Needs. They Take Very Good Care Of Their Patients . Very Outstanding ! I Arrived At …
The staff was very helpful, working me in after a communication lapse between me and the pre-op nurse. The doctors had a good bedside manner and were very caring. It took a little longer to access the results than estimated but overall still good.
I arrived at the ER between 5 and 5:30 a.m. There was only one other patient there. The admitting and nursing personnel were prompt and professional. However, after the Ultra Sound was done, I waited on the table for close to 6 hrs. for a …
Busy place, long wait with mask on. Never been seen there before so registration took a while. I signed and initialed so many times, I thought I was buying a house. Everyone was very helpful, but it was a long wait in the main waiting …
The ER staff had me in emergency surgery within an hour and half after a CT scan and ultrasound showed a major problem. Dr. Hashmi was fantastic. The nurses and techs all were wonderful even when I had to go back to the ER after a little …
Here in the er waiting on results for my father 30 minutes or so after he was taken to the back 7 members of the same family came in with covid. All 7 were seen and discharged as we are waiting the nurse are at the front desk flirting …
Nurses at desk really rude and disrespectful. While waiting for doctor to come in overheard her complaining about a transplant patient coming in the whole time very very disrespectful. Will not come here again due to the rudeness of the …
I’ve been here twice. First time, great service. 2nd, not so much. I brought my 3 yr old in for a fever, and the woman at the front desk was very rude. To several people. I don’t want to judge based on her, but she made me feel like my …
On Veterans Day morning, my husband was brought in by ambulance with severe stomach pain, nausea, and dehydration to Mountain View Medical. We are visiting from out of state and didn’t know which hospital to choose when the ambulance team …
My brother in law Was in ICU, and waiting for his daughter from Idaho. One case manager told us they would accommodate visitors as we did warn them we were a large family. For 12 days was nice no bother as we had t visitors. As his time was …
I can’t even it give it one star- by far the worst health care experience for my daughter-nearly 7 hours in the ER with severe vomiting and abdominal pain- never saw a doctor and the nurses sat at their station laughing and eating all night …
My 78 year old husband suddenly began to have fainting spells. I called the office and wasn’t able to be seen for several days. We kept him close to home and he agreed not to drive until we found out what was going on. We saw the …
This was an urgent emergency visit for my family. Being a very stressful,scary situation I was extremely impressed with the professionalism, caring and prompt service. We did have to spend one overnight and had numerous tests, scans, MRI, …
I had a blood draw early morning. The registration desk was most polite, efficient, and took patients in order. The flobotomist (?) was also very polite, cheerful, and efficient. She took my blood expertly. When it was time for me to leave …
My name is Georgia Hughes. My mother Ramona Montoya (age 75) was visiting her sisters here in New Mexico and had a bad fall which resulted in her being hospitalized. Naturally we were so very concerned and flew out here the next day. Upon …
What can I say? I have never in my entire life been so consciously, compassionately, and lovingly cared for, by anyone. The nursing staff on the fourth floor is top notch, knowledgeable, friendly, curious, and deeply kind. I didn’t wait …
Spent about 5 and 1/2 hours in the Emergency Room Yesterday. The Entire Medical Staff was Exceptional and thorough they left no stone unturned to finding the cause of the illness. Mountainview Regional Medical Center provided outstanding …