Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
(Translated by Google) I need information to eat the bus to my house at 2 Kennedy plz. Which bus center should I take? I’m inside the Hospital and I don’t know how to get out with this cold???? …
I was traveling through upstate NY in July and August last year on an extended road trip and went to the ER for an infection I wasn’t able to kick for several weeks. They took me in quickly, diagnosed my problem accurately, got me on the …
This hospital is awful, needs to be shut down and cleaned out. I will only go to Crouse, this hospital does not care about patients, only insurance and it’s obvious.
Ahhh so THIS is St. Luke’s.. As my phone number ends in the digits “6000”, people have been calling my phone thinking they are calling this hospital, every single day, multiple times a day, for at least the last 6 years. Aint nobody got time for this.
If i could rate any lower i would. Bathrooms are disgusting. Staff was rude. Been here for 5 hours waiting for a room and apparently they forgot to send it over to admissions. Ridiculous.
I had gotten talked to by a nurse awfully and I will never return to that hospital ever again I am gonna go to the higher ups cause nobody talks to me that way never ever again
I waited 6 hours just to not get an answer from mentally I’ll doctors than dont even seem to know what they’re talking about. If I could give this place negative stars, I would.
Fast service. Quality products. It’s a little disappointing when they’re closed when they’re supposed to be open, but they made it up to me with the best scone ever. Hat’s off to the baker.
Due to the ER having BEDBUGS in rooms on walls and the nursing don’t care but have chicken in them rooms very sick for a company to be ran dirty like that and know that’s the birth place for baby’s
Left 7 voicemails and 2 emails to schedule an appointment – never received a call back. Reading the Google reviews actually makes me glad I never got that appointment. Sounds like severe mismanagement across all areas.
I can’t believe I have sat in this waiting room for 3 hours with my daughter and the same people that were here when we got here are still here. This is ridiculous. Horrible service. I have never been more dissatisfied with a hospital in my life. This waiting is ridiculous.
My husband’s appointment was at ten had to be there at 8. At 12:45 they took him in and never started the procedure till 1:30. They didnt have anything ready. Never again will we come back.
recent day in emergency room at Faxton was an amazing experience Every employee was kind, caring and very good at their job. My wife and I were totally in awe of this experience. It made a bad situatio into a very good one..Both doctors …
When admitted for scheduled elective surgery, service was excellent. However, when referred to emergency department by their own urgent care clinic, service was mediocre, and the actual issue was not addressed.
I brought my son in to have a procedure and we had to be here we are 5 hours later and he just went in for the procedure I can’t get anything to eat cause everything is closed off and I will not leave while my son is in surgery. So well …
One of the worst ER’s in the nation, your better off driving to Syracuse than going here. I have been here for 4 hours now, the number of people waiting has not changed yet no is called to be treated. I’m not sure what is going on in the …
I created this account just to warn the public about the terrible health care services provided at st. Luke’s . They screwed up an epidural in my girlfriends back causing sever spinal headaches , none of the blood patch procedures worked …
Val and max in the emergency department are grossly incompetent but im sure it is not only them. The whole of my experience was complete failure all around.
Having a baby is supposed to be one of happiest times of your life. My wife just gave birth to are baby and everything was great. The doctors staff the rooms everything.
When are you going to Wake Up and and see the mass exodus of experienced help in your Faxton dialysis center. As a patient is is so upsetting that our lives our in the hands of inexperienced kids while the great nurses , techs and and …
If there was a negative star that’s what they deserve a human life means nothing in this hospital couldn’t even provide a recliner so I could relax while my son lay in the hospital every time I would ask is it coming yes on the way never brought!
I’m writing in regards to my grandmother, she been going back and forth to this hospital and you kept sending her home. How can you do all these test and don’t find anything to the last minute Cancer in the forth stage. Now this hospital …
I freaking HATE this hospital. My mom gone there once to fix her line of health issues and it was TERRIBLE! She came home with SWOLLEN FEET (yes you read that right) untreated and she didn’t have that before and she has pain everywhere …
I went to my room after surgery at 1:00 p.m. It is 8:00 p.m. and still no dinner. This is ridiculous!!! I had been waiting over 5 hours for a belly pillow. When I did get a drink, she brought in ginger ale which I can’t have and then …
Wait times are always long, even in life threatening emergencies, even when you get into a room the waiting continues, the doctors and nurses are wonderful, when they do finally have the time to assess your needs and help. I think they need …
Long wait times in ER department, received an $1800 bill for 3 stitches. It should be illegal for them to send you multiple different bills for different doctors and they basically can name their price. This is why people do not go to the hospital!
This was the worst place I have ever been in my life. Not only did they not introduce themselves they we’re incomppasionate and completely unprofessional. Nothing was explained to me. They didn’t exam. Me. They we’re just going to do a …
Used to be a simple, professional hospital. But now a robbery. They put me and my sick loved one through hell all because we wanted to simply transfer to a different hospital. Watch out if your loved ones are mistreated, ignored and just in …
My wife had given birth at Crouse Hospital in Syracuse. She had a tear while delivering that required stitches. A couple days after discharge late Friday one of stitches came apart and she came to emergency room at St. Lukes Saturday …
Incompetance, MVHS strives to provide the lowest possible satisfaction to the patients. You are better off trying to cast voodoo magic at home to heal yourself before coming to this 8th Grade residency E.R .You could be actually near deaths …
Where do we start? Child brought in on a 9.41 with multiple visable cuts up her arm after a threat of suicide. She was observed for less than 20 hours and the hospital staff insisted the she did not require psychiatric care. When I …
4 hour wait for a 2 minute eval. Nurses didn’t even know the doctor even came in a half hour prior, intake personnel needs way more training on the computer systems, even though the trainer was the one who did the intake. Rooms are filthy, …
Poor excuse for health care.Absolutely filthy,dirty, used bandaging on floors,in the one elevator i used. Trash left all over,one item I marked the location 1 week ago,still UNTOUCHED a week later. Black mold on window …
My daughter is currently at the E.R. with her boyfriend for the second time in 2 days with severe stomach pain and vomiting and a history of ulcerative colitis. They sent him home with it unresolved last night only to have Slocum send him …
Came with patient via ambulance at 8:55 pm. Only seen nurse and assistant until 11:35 after asking several times if Dr was coming soon almost all the while he was sitting at the nurses station. Dr finally comes in, says what he thinks it …
I was totally disrespected and racially profiled by the staff and MD of this hospital. I went in with a fractured ankle and sprained right foot. I was literally muscled into an wheelchair and left to wait in the waiting room. When I made it …
This has to be the worst emergency room in the United States. The nurses have no idea what’s going on and just like to sit around and talk. They are very ignorant and rude and do not care about patients wellbeing ( they should all consider …
Terrible place to go for anything. ANYTHING! From child birth to the common cold. I said I think I have a cold or flu…… Put him in the covid room! Not a symptom of covid. But put me where you put the ppl with covid. Thanks for trying to kill me like you did my daughter in 08.
A sick child was taken in to the ER for Stomach Pains recently, after sitting for 3 plus hours, the staff was asked when the child would be seen, The nurse asked was rude and even went as far as to make a smart comment back to the …
I’ve been here twice in the last two weeks. Once for surgery and once for an unrelated ER visit. The medical staff both times was superb and always looking out of my needs and concerns. The nurses were all friendly and caring.
I was there recently, November 1rst in the Labor and delivery unit because I am pregnant again and with a history of pre term labor. I had a bed in the hall way because there was no room, the nurse in charge which I expect to be experienced …
NURSES really need to talk less and address anyone awaiting assistance at the nurses’ station. It’s quite disheartening to be pregnant and ignored by not 1 but 2 nurses. How sad security had to stop the nurse from continuously ignoring the …
Emergency room wait is always a minimum of 5 hours. Not an exaggeration. Also, every time I’ve been, the nurses do not seem how to know to do an IV. I get poked at least 6 times before they actually get it right. Also, I very very rarely …
The nurse by name of Tiffany Johnson, had scheduled a Medicaid pickup for my son for 1PM but discharged him at 2:36PM , she never bothered to cancel the first ride and also neglected to call for a second ride 3 hours later my son just …
The ER was absolutely fabulous! My child who has Autism was treated by very kind people!! We appreciate all the kind nurses that took their time and treated him with such kindness!!
I had a Covid test today at St. Luke’s hospital and it was the worst experience I’ve had in my life. I get tested 1 a week at my job so I know how the test is done. I personally believe the doctor who performed the test did her best to …
We’ve been sitting in the ER for almost two hours with my husband in pain from what his on call Dr said could be appendicitis. I’ve had the front receptionist slam the window close in my face after saying, “go ask a nurse” when I asked her …
I went to the emergency room back in august last year and it was horrible. for starters, when i arrived in the ambulance, my iv was backed up because the lady didn’t put it in right. then i was brought to a room, where there was dust all …
There’s nothing pleasant about a COVID test, but the entire staff working in the respiratory triage had a great sense of humor, and were kind and professional. Thanks for doing such a tough job!
I was admitted via ambulance to the ER Saturday with a severe abdominal injury at work. The nurse was attentive and helpful, but Dr. Freedman was the most cocky, arrogant, unprofessional Dr. I have ever come into contact with. He dismissed …
Terrible experience at ER.
Arrived by an ambulance with my 5 year old, she had 76% Oxygen saturation. Ambulance brought us to the room, where we waited for 2 hours and noone even came in …
2 hours of sitting in the er we gave up. There was only 4 people waiting to be seen in the waiting room when we arrived. Appears my sons allergic reaction wasn’t a priority. We left and will not go back.
I went to the ER with chest pains at 7 PM. At 1 AM I was still there and had not seen a doctor (although I was told one existed).
I was put on a gurney in the hallway by the nurse’s station. Note: you might …
Is it common to wait 4 hours in the emergency room prior to seeing the emergency doctor? No wonder they wait two hours to register you. Then to their system it only looks like two hours since registration. …
I was rushed to st.lukes in an ambulance about 5 days ago I was put into ICU. I would just like to commend the staff that took care of me during that time. They have been very caring and attentive. My favorite nurse is a night nurse named …
I had a standard Laminectomy performed here in mid September by Dr. Qandah (he’s from his own practice separate from this review) and I can’t thank the St. Luke’s staff that was there with me enough. I was treated with nothing but kindness …
Spent time in the ER today.. And i over all hate having to be in places like that.. but there was a nurse there.. Well I think he was.. name Jordan.. he was nice.. Funny.. And very helpful.. it did take a lot of time but they were very nice and took good care of me
If you care about your loved ones, DON’T bring them to the Emergency Room in this Hospital. I attend a local college in Utica and a friend of mine with CHS was extremely sick this morning and had to get to the closest Hospital as soon as …
Came To Hospital in severe pain and vomiting by amcare placed in waiting room in a very dirty wheelchair they are very rude to the patients and Talking about a 3 hour wait due to the m being very busy be
Just awful!! Brought my mother today for covid test. She walks to the trailer and knocks, no answer. She waited a few minutes, knocked again, nothing. She tried opening the door and it was locked. I call the number listed and it’s …
This hospital deserves zero stars simply for the lack of care, competence and compassion displayed to my grandmother throughout her five day stay. The social workers are COMPLETELY helpless and the physician assigned to “care” for my …
Literally the worst hospital experience I’ve ever had and I’ve had alot of them. From the doctors to the awful night shift nurses that you can clearly hear talking bad about the patients they’re treating from the hallway. Literally will never recommend a soul come here.
My initial care at St. Lukes Hospital was suburb before going into surgery. The nurses were fantastic during my recovery room. The second and third day while I was there was much less than expected. The RN in charge of my care was terrible …
This hospital has horrendous care and the automated replies to each review just shows they don’t care at all.
I understand with staffing issues and an influx of patients excellent care …
My granddaughter who is only 11 months old has stopped breathing twice now so her dr sent her there for an eeg. The poor baby had no idea what they were doing when they were sticking the pads on so she kept pulling them off. After only 2 …
Not from the area and I had my own opinions made up before we came here. But that all changed once me and my girlfriend delivered our baby here on Thursday Nov 18th. I am so thankful and blessed to have a successful delivery from you guys. …
Was told in the ER “it’s a few hour wait. We’re a business and we run like a business does. We’ll get to you in a few hours.” Along with that, the woman taking information down was playing games on her phone and had to repeat her questions several times.
Quite literally the worst ER experience of my life….poor patient reception, they make you wait hours upon hours with zero explanation….and I’m here for something very minor. I’m not delusional, I know it’s a difficult situation in the …
The emergency room is the worst. Parents, never take your kids here. I was there because I was suicidal. The social worker there, his name was joe, made me cry,and said if I didn’t stop crying, he would sedate me, then he told me to kill …
Amazing hospital had a serious event went into ICU for six days world class care and being from lancaster ny still felt at home thank for the professionalism I will always be in your debt for saving my life
Thank you
I want to thank the staff, doctors, and nurses at St. Luke’s. I originally went to Oneida Hospital with weakness and numbness through my body. Oneida first told me I had bleeding on the brain, then they changed it to old blood, and then to …
If I could rate negative I would! My brother was in the ICU they made my mother sleep on the floor we requested a cot the answer was the same every time oh it’s coming don’t worry so finally she gets a cot brought down at 1:30am on the …
I was was scheduled for a simple out patient surgery at faxton st lukes. I was told to be there three hours prior and no family member could stay with me.They dont seem to care how stressful that is to the patient and family. Covid …
Er hung up on me after telling me they dont give out medical advice. I just said my baby tested positive for covid and has a fever, are we allowed to bring her in?
I had an outpatient surgery. I was respected and treated with compassion from the time of entry to discharge .the staff from10:30-5:30pm that worked with me were absolutely amazing.Dr Goldberg,my pre surgery nurse Jen, The anethesiologist, …
Horrible. Would not recommend this emergency department. I have been seen faster for less urgent matters. Sat there for over 3 hours without being called in while three different rounds of people were seen who came in after me. Finally left to go to a more competent emergency room and was taken right in.
5 and a half hour wait in the wait in the emergency room, but outstanding care once I was finally called, The nurses were great. My doctor took several tests which were very helpful to my situation
My father spent a week here. Complete lack of communication. They had him sit for five days staring at a wall with no treatment. When we asked to see a doctor he skipped the appointment and sent discharge papers with no explanation. The …
I took my 18 year old daughter for her 7 week ultrasound too see the fetus . The technician who did the ultrasound was very rude right from the beginning! She came out to the waiting room to get her and her myself and the father to the baby …
I went to the er aug 22nd I was there for 5 to 6 hours I came in because I was an a early pregnancy I told them I was hungry bc I was there for so long and I also told them I wanted to go home I was there because I was bleeding they had me …
All I can say is the OB center absolutely sucks! I was nervous going there. They take forever to take you in a room but sit there and talk about things when they should be working. Brought them paperwork for PFL and they have been acting so …
Patient in two weeks ago had a stroke. The staff in Er was fabulous. Patient had to go to ICU. Staff was great. Dr though, he was suppose to put in for an cat scan for patient to have that night or first thing in the morning. Then patient …
I had surgery here in 2020, the nursing care I received after recovery was horrible. I was totally ignored until my bag of clothes were tossed at me and I was told to call my ride. As an aside, I did hear that the nurse I had was suspended …
DO NOT go here if you’re pregnant. Getting checked in at the ER when it’s time? The security guard was more compassionate towards getting me upstairs than the nurses! The nurse actually scoffed and sighed at the fact that she had to just …
My mom has been in this hospital for 4 days now and we hope that she will be discharged tomorrow. She has never stayed in this hospital and she is 88 years old, we always go to Saint Elizabeth’s. The care and attention she has received …
throughout my pregnancy, i went to the ob center here & then also delivered here. everyone was so. helpful, compassionate & kind. it honestly made it a joyful experience & took most of the scare of giving birth away. Dr Addams was …
(Translated by Google) very professional
(Original)
Muy profesionales
(Translated by Google) IS ƯaitING time is FOEVER!!!!
(Original)
ER ƯaitING time is FOEVER!!!!
(Translated by Google) I need information to eat the bus to my house at 2 Kennedy plz. Which bus center should I take? I’m inside the Hospital and I don’t know how to get out with this cold???? …
I was traveling through upstate NY in July and August last year on an extended road trip and went to the ER for an infection I wasn’t able to kick for several weeks. They took me in quickly, diagnosed my problem accurately, got me on the …
Good facility
Staff are something else
Absolutely a bunch of idiots
A good place to go die
Really great nurses
UGH. ! !
Been sitting in here for almost 5 hours
Emergency room and bathrooms are filthy!
I was treated very well .
My dad almost died but he did not
Been waiting for 4 hours now for test results. Horrible facility
Really helped my mom even though it took hours. It’s worth it!
Staff act like their still in high-school
Worse all around I wish I could give 0 stars.
Waiting in the er 2 hours. …… Get in side still waiting almost a hours and no one shows up …
This place is a joke. An unprofessional, uncaring, disorganized joke.
I really hate the doctor yesterday look me in Emergency Really bad doctor I will never go again
I had a very bad experience in the Emergency Room. Dr Freedmon was very very rude.
The nurses were great to my newborn ,NOAH NASIR LOVE
Worst experience ever
The ward staff was great. The Social service department leaves a lot to be desired
Great nurses smarr doctors great care very concistant with testing and follow through
Saved my life twice so far. I wouldn’t go anywhere else.
Very Helpful with Love made it happen United we stood here today
Really nice staff. Hospitals personal policies make some experiences there not very pleasant
The service here is horrible been waiting over 2 hours in the waiting room with really bad pains that are getting worst
This hospital is awful, needs to be shut down and cleaned out. I will only go to Crouse, this hospital does not care about patients, only insurance and it’s obvious.
I honestly have never had an Issue with this place, I delivered here 3 times and they were amazing to my self my husband and my children.
Have been to the emergency room multiple times for others and regularly wait multiple hours to get treated for issues.
Nice Hospital. Expensive, as all hospitals are now days. Cafeteria food is not that bad. Employee’s are nice.
Ahhh so THIS is St. Luke’s.. As my phone number ends in the digits “6000”, people have been calling my phone thinking they are calling this hospital, every single day, multiple times a day, for at least the last 6 years. Aint nobody got time for this.
If i could rate any lower i would. Bathrooms are disgusting. Staff was rude. Been here for 5 hours waiting for a room and apparently they forgot to send it over to admissions. Ridiculous.
I had gotten talked to by a nurse awfully and I will never return to that hospital ever again I am gonna go to the higher ups cause nobody talks to me that way never ever again
I waited 6 hours just to not get an answer from mentally I’ll doctors than dont even seem to know what they’re talking about. If I could give this place negative stars, I would.
Fast service. Quality products. It’s a little disappointing when they’re closed when they’re supposed to be open, but they made it up to me with the best scone ever. Hat’s off to the baker.
Imagine being pregnant and dealing with rude nurses, who seem to dislike their job! I will definitely Switching care projects!
Due to the ER having BEDBUGS in rooms on walls and the nursing don’t care but have chicken in them rooms very sick for a company to be ran dirty like that and know that’s the birth place for baby’s
My daughter has been there since 4:00 due to stat orders from her Dr. She’s in pain, hungry & tired & still waiting for a room!!
Needs more staff and the staff there needs customer service skills!
Left 7 voicemails and 2 emails to schedule an appointment – never received a call back. Reading the Google reviews actually makes me glad I never got that appointment. Sounds like severe mismanagement across all areas.
I can’t believe I have sat in this waiting room for 3 hours with my daughter and the same people that were here when we got here are still here. This is ridiculous. Horrible service. I have never been more dissatisfied with a hospital in my life. This waiting is ridiculous.
The staff were friendly, the tests were thorough and they had me in and out in under 2 hours!
I went in for a quick procedure and the staff was wonderful! Every nurse and aid treated me with such respect and they were all so nice!
My husband’s appointment was at ten had to be there at 8. At 12:45 they took him in and never started the procedure till 1:30. They didnt have anything ready. Never again will we come back.
recent day in emergency room at Faxton was an amazing experience Every employee was kind, caring and very good at their job. My wife and I were totally in awe of this experience. It made a bad situatio into a very good one..Both doctors …
When admitted for scheduled elective surgery, service was excellent. However, when referred to emergency department by their own urgent care clinic, service was mediocre, and the actual issue was not addressed.
I brought my son in to have a procedure and we had to be here we are 5 hours later and he just went in for the procedure I can’t get anything to eat cause everything is closed off and I will not leave while my son is in surgery. So well …
One of the worst ER’s in the nation, your better off driving to Syracuse than going here. I have been here for 4 hours now, the number of people waiting has not changed yet no is called to be treated. I’m not sure what is going on in the …
I created this account just to warn the public about the terrible health care services provided at st. Luke’s . They screwed up an epidural in my girlfriends back causing sever spinal headaches , none of the blood patch procedures worked …
Val and max in the emergency department are grossly incompetent but im sure it is not only them. The whole of my experience was complete failure all around.
Having a baby is supposed to be one of happiest times of your life. My wife just gave birth to are baby and everything was great. The doctors staff the rooms everything.
When are you going to Wake Up and and see the mass exodus of experienced help in your Faxton dialysis center. As a patient is is so upsetting that our lives our in the hands of inexperienced kids while the great nurses , techs and and …
If there was a negative star that’s what they deserve a human life means nothing in this hospital couldn’t even provide a recliner so I could relax while my son lay in the hospital every time I would ask is it coming yes on the way never brought!
No stars should be given for this hospital. I’ve never seen a more poorly run or kept hospital. I wouldn’t bring my neighbors dog here.
I’m writing in regards to my grandmother, she been going back and forth to this hospital and you kept sending her home. How can you do all these test and don’t find anything to the last minute Cancer in the forth stage. Now this hospital …
I freaking HATE this hospital. My mom gone there once to fix her line of health issues and it was TERRIBLE! She came home with SWOLLEN FEET (yes you read that right) untreated and she didn’t have that before and she has pain everywhere …
I went to my room after surgery at 1:00 p.m. It is 8:00 p.m. and still no dinner. This is ridiculous!!! I had been waiting over 5 hours for a belly pillow. When I did get a drink, she brought in ginger ale which I can’t have and then …
Wait times are always long, even in life threatening emergencies, even when you get into a room the waiting continues, the doctors and nurses are wonderful, when they do finally have the time to assess your needs and help. I think they need …
It was terrible. 7 hours in er. Dr not
Caring. Dr never came back with test
Results after 4 hrs. Had to find nurse …
Long wait times in ER department, received an $1800 bill for 3 stitches. It should be illegal for them to send you multiple different bills for different doctors and they basically can name their price. This is why people do not go to the hospital!
They take very good care of my Dad.
This was the worst place I have ever been in my life. Not only did they not introduce themselves they we’re incomppasionate and completely unprofessional. Nothing was explained to me. They didn’t exam. Me. They we’re just going to do a …
Used to be a simple, professional hospital. But now a robbery. They put me and my sick loved one through hell all because we wanted to simply transfer to a different hospital. Watch out if your loved ones are mistreated, ignored and just in …
My wife had given birth at Crouse Hospital in Syracuse. She had a tear while delivering that required stitches. A couple days after discharge late Friday one of stitches came apart and she came to emergency room at St. Lukes Saturday …
Incompetance, MVHS strives to provide the lowest possible satisfaction to the patients. You are better off trying to cast voodoo magic at home to heal yourself before coming to this 8th Grade residency E.R .You could be actually near deaths …
Where do we start? Child brought in on a 9.41 with multiple visable cuts up her arm after a threat of suicide. She was observed for less than 20 hours and the hospital staff insisted the she did not require psychiatric care. When I …
4 hour wait for a 2 minute eval. Nurses didn’t even know the doctor even came in a half hour prior, intake personnel needs way more training on the computer systems, even though the trainer was the one who did the intake. Rooms are filthy, …
Poor excuse for health care.Absolutely filthy,dirty, used bandaging on floors,in the one elevator i used. Trash left all over,one item I marked the location 1 week ago,still UNTOUCHED a week later. Black mold on window …
My daughter is currently at the E.R. with her boyfriend for the second time in 2 days with severe stomach pain and vomiting and a history of ulcerative colitis. They sent him home with it unresolved last night only to have Slocum send him …
Came with patient via ambulance at 8:55 pm. Only seen nurse and assistant until 11:35 after asking several times if Dr was coming soon almost all the while he was sitting at the nurses station. Dr finally comes in, says what he thinks it …
Thank you for you delivering my baby girl safely. You guys did a great job 🥹 …
I was totally disrespected and racially profiled by the staff and MD of this hospital. I went in with a fractured ankle and sprained right foot. I was literally muscled into an wheelchair and left to wait in the waiting room. When I made it …
This has to be the worst emergency room in the United States. The nurses have no idea what’s going on and just like to sit around and talk. They are very ignorant and rude and do not care about patients wellbeing ( they should all consider …
Terrible place to go for anything. ANYTHING! From child birth to the common cold. I said I think I have a cold or flu…… Put him in the covid room! Not a symptom of covid. But put me where you put the ppl with covid. Thanks for trying to kill me like you did my daughter in 08.
A sick child was taken in to the ER for Stomach Pains recently, after sitting for 3 plus hours, the staff was asked when the child would be seen, The nurse asked was rude and even went as far as to make a smart comment back to the …
I’ve been here twice in the last two weeks. Once for surgery and once for an unrelated ER visit. The medical staff both times was superb and always looking out of my needs and concerns. The nurses were all friendly and caring.
I was there recently, November 1rst in the Labor and delivery unit because I am pregnant again and with a history of pre term labor. I had a bed in the hall way because there was no room, the nurse in charge which I expect to be experienced …
NURSES really need to talk less and address anyone awaiting assistance at the nurses’ station. It’s quite disheartening to be pregnant and ignored by not 1 but 2 nurses. How sad security had to stop the nurse from continuously ignoring the …
Emergency room wait is always a minimum of 5 hours. Not an exaggeration. Also, every time I’ve been, the nurses do not seem how to know to do an IV. I get poked at least 6 times before they actually get it right. Also, I very very rarely …
the worst care in emergencies there I went with my child with a high fever and the care was terrible one dies there
The nurse by name of Tiffany Johnson, had scheduled a Medicaid pickup for my son for 1PM but discharged him at 2:36PM , she never bothered to cancel the first ride and also neglected to call for a second ride 3 hours later my son just …
The ER was absolutely fabulous! My child who has Autism was treated by very kind people!! We appreciate all the kind nurses that took their time and treated him with such kindness!!
I had a Covid test today at St. Luke’s hospital and it was the worst experience I’ve had in my life. I get tested 1 a week at my job so I know how the test is done. I personally believe the doctor who performed the test did her best to …
We’ve been sitting in the ER for almost two hours with my husband in pain from what his on call Dr said could be appendicitis. I’ve had the front receptionist slam the window close in my face after saying, “go ask a nurse” when I asked her …
I went to the emergency room back in august last year and it was horrible. for starters, when i arrived in the ambulance, my iv was backed up because the lady didn’t put it in right. then i was brought to a room, where there was dust all …
There’s nothing pleasant about a COVID test, but the entire staff working in the respiratory triage had a great sense of humor, and were kind and professional. Thanks for doing such a tough job!
I was admitted via ambulance to the ER Saturday with a severe abdominal injury at work. The nurse was attentive and helpful, but Dr. Freedman was the most cocky, arrogant, unprofessional Dr. I have ever come into contact with. He dismissed …
Terrible experience at ER.
Arrived by an ambulance with my 5 year old, she had 76% Oxygen saturation. Ambulance brought us to the room, where we waited for 2 hours and noone even came in …
2 hours of sitting in the er we gave up. There was only 4 people waiting to be seen in the waiting room when we arrived. Appears my sons allergic reaction wasn’t a priority. We left and will not go back.
I went to the ER with chest pains at 7 PM. At 1 AM I was still there and had not seen a doctor (although I was told one existed).
I was put on a gurney in the hallway by the nurse’s station. Note: you might …
The triage nurse, Candace, was not helpful and should not be the first person in to see in the ER. …
Is it common to wait 4 hours in the emergency room prior to seeing the emergency doctor? No wonder they wait two hours to register you. Then to their system it only looks like two hours since registration. …
I was rushed to st.lukes in an ambulance about 5 days ago I was put into ICU. I would just like to commend the staff that took care of me during that time. They have been very caring and attentive. My favorite nurse is a night nurse named …
I had a standard Laminectomy performed here in mid September by Dr. Qandah (he’s from his own practice separate from this review) and I can’t thank the St. Luke’s staff that was there with me enough. I was treated with nothing but kindness …
Spent time in the ER today.. And i over all hate having to be in places like that.. but there was a nurse there.. Well I think he was.. name Jordan.. he was nice.. Funny.. And very helpful.. it did take a lot of time but they were very nice and took good care of me
If you care about your loved ones, DON’T bring them to the Emergency Room in this Hospital. I attend a local college in Utica and a friend of mine with CHS was extremely sick this morning and had to get to the closest Hospital as soon as …
Came To Hospital in severe pain and vomiting by amcare placed in waiting room in a very dirty wheelchair they are very rude to the patients and Talking about a 3 hour wait due to the m being very busy be
Just awful!! Brought my mother today for covid test. She walks to the trailer and knocks, no answer. She waited a few minutes, knocked again, nothing. She tried opening the door and it was locked. I call the number listed and it’s …
This hospital deserves zero stars simply for the lack of care, competence and compassion displayed to my grandmother throughout her five day stay. The social workers are COMPLETELY helpless and the physician assigned to “care” for my …
Literally the worst hospital experience I’ve ever had and I’ve had alot of them. From the doctors to the awful night shift nurses that you can clearly hear talking bad about the patients they’re treating from the hallway. Literally will never recommend a soul come here.
My initial care at St. Lukes Hospital was suburb before going into surgery. The nurses were fantastic during my recovery room. The second and third day while I was there was much less than expected. The RN in charge of my care was terrible …
This hospital has horrendous care and the automated replies to each review just shows they don’t care at all.
I understand with staffing issues and an influx of patients excellent care …
My granddaughter who is only 11 months old has stopped breathing twice now so her dr sent her there for an eeg. The poor baby had no idea what they were doing when they were sticking the pads on so she kept pulling them off. After only 2 …
Not from the area and I had my own opinions made up before we came here. But that all changed once me and my girlfriend delivered our baby here on Thursday Nov 18th. I am so thankful and blessed to have a successful delivery from you guys. …
You are just as well off staying home and trying to fix any medical issues by yourself. This can be applied to every MVHS facility.
Was told in the ER “it’s a few hour wait. We’re a business and we run like a business does. We’ll get to you in a few hours.” Along with that, the woman taking information down was playing games on her phone and had to repeat her questions several times.
Quite literally the worst ER experience of my life….poor patient reception, they make you wait hours upon hours with zero explanation….and I’m here for something very minor. I’m not delusional, I know it’s a difficult situation in the …
The emergency room is the worst. Parents, never take your kids here. I was there because I was suicidal. The social worker there, his name was joe, made me cry,and said if I didn’t stop crying, he would sedate me, then he told me to kill …
Amazing hospital had a serious event went into ICU for six days world class care and being from lancaster ny still felt at home thank for the professionalism I will always be in your debt for saving my life
Thank you
I want to thank the staff, doctors, and nurses at St. Luke’s. I originally went to Oneida Hospital with weakness and numbness through my body. Oneida first told me I had bleeding on the brain, then they changed it to old blood, and then to …
If I could rate negative I would! My brother was in the ICU they made my mother sleep on the floor we requested a cot the answer was the same every time oh it’s coming don’t worry so finally she gets a cot brought down at 1:30am on the …
I was was scheduled for a simple out patient surgery at faxton st lukes. I was told to be there three hours prior and no family member could stay with me.They dont seem to care how stressful that is to the patient and family. Covid …
Er hung up on me after telling me they dont give out medical advice. I just said my baby tested positive for covid and has a fever, are we allowed to bring her in?
I had an outpatient surgery. I was respected and treated with compassion from the time of entry to discharge .the staff from10:30-5:30pm that worked with me were absolutely amazing.Dr Goldberg,my pre surgery nurse Jen, The anethesiologist, …
Horrible. Would not recommend this emergency department. I have been seen faster for less urgent matters. Sat there for over 3 hours without being called in while three different rounds of people were seen who came in after me. Finally left to go to a more competent emergency room and was taken right in.
5 and a half hour wait in the wait in the emergency room, but outstanding care once I was finally called, The nurses were great. My doctor took several tests which were very helpful to my situation
My father spent a week here. Complete lack of communication. They had him sit for five days staring at a wall with no treatment. When we asked to see a doctor he skipped the appointment and sent discharge papers with no explanation. The …
I took my 18 year old daughter for her 7 week ultrasound too see the fetus . The technician who did the ultrasound was very rude right from the beginning! She came out to the waiting room to get her and her myself and the father to the baby …
I went to the er aug 22nd I was there for 5 to 6 hours I came in because I was an a early pregnancy I told them I was hungry bc I was there for so long and I also told them I wanted to go home I was there because I was bleeding they had me …
All I can say is the OB center absolutely sucks! I was nervous going there. They take forever to take you in a room but sit there and talk about things when they should be working. Brought them paperwork for PFL and they have been acting so …
Patient in two weeks ago had a stroke. The staff in Er was fabulous. Patient had to go to ICU. Staff was great. Dr though, he was suppose to put in for an cat scan for patient to have that night or first thing in the morning. Then patient …
I had surgery here in 2020, the nursing care I received after recovery was horrible. I was totally ignored until my bag of clothes were tossed at me and I was told to call my ride. As an aside, I did hear that the nurse I had was suspended …
DO NOT go here if you’re pregnant. Getting checked in at the ER when it’s time? The security guard was more compassionate towards getting me upstairs than the nurses! The nurse actually scoffed and sighed at the fact that she had to just …
My mom has been in this hospital for 4 days now and we hope that she will be discharged tomorrow. She has never stayed in this hospital and she is 88 years old, we always go to Saint Elizabeth’s. The care and attention she has received …
throughout my pregnancy, i went to the ob center here & then also delivered here. everyone was so. helpful, compassionate & kind. it honestly made it a joyful experience & took most of the scare of giving birth away. Dr Addams was …