Poor customer service.They “Lost” the Dr order for equipment after over a month.They wanted the Dr to send a new order and I decided to go with another company.Wasnt worth more wasted time
Very rude,customer service for me was of poor quality. You will get your feeling hurt by asking them about the availability of a product. It was not a nice experience for me.
I’ve been given the run around with this company for over a year. My husband’s order is NEVER correct, they never give you a call back when they say they will. I’ve been calling for all day and the line is busy. At one point, we were told …
The staff at MRS in Albany have been attentive and have helped me out when I had a “last minute” problem. It took a lot of phone calls on their end, and they were able to solve it! They are a great team! Thanks to all!
I recently visited Mrs. Homecare looking for a Cpap mask. I’m working in town, and mine had broken. The ladies there took care of me like I was one of their own children. I had been to several other places in Albany looking for this and got the run around. Long story short. Make this your first stop. Thank you again Theresa.
One year ago I ordered my electric wheelchair through MRS. The process was lengthy but that was mainly due to my insurance company. Fast forward one year and I needed some repair work done on the wheelchair. The work was facilitated by …
At first everything was ok, friendly reps.First Major problem was when they threw one of my Prescriptions out. The Manager claimed they had misplaced it and will call me to pick it up. The Call never came. Weeks passed and then I requested …
When I first approached the counter the ladies were having inappropriate conversations and we’re quite rude. I went in for a knee scooter and was given a prescription by my doctor which she rudely told me she didn’t need. I don’t know if …
I’ve been dealing with Degenerative disc disease and nerve damage in my back. I have looked and searched for a place for a wheelchair. I was recommended to MRS healthcare of Albany. The staff was very helpful very concerned and their …
I can’t say one bad thing about this company but I can say plenty of good! When you call a total stranger on the phone because you are concerned that your husband is out of oxygen and has a doctors appointment in a few minutes and the lady …
Very professional people I’ve sat many times for elderly patients, so I’m familiar with MRS. Each they come to a home they are knowledgeable and very nice. Office staff are as well
We have been renting a wheelchair and hospital bed from MRS. They were quick and effecient when they delivered the two items as well as when they retrieved them!
Wrost medical supply place I have ever seen. They mite give u a smile but they either don’t really care or idk how to explain it. They never have oxygen in that people really need. It took months I mean MONTHS to get the few items we needed …
Wife needed an electric bed after a month in hospital after wreck. They sent a bed, tracked dirt and grass through my house, then when my wife asked me wipe the bed down with Lysol, the first wipe had dark red crusty bits on it. I …
Jennifer Parrish is a superstar!!! I haven’t ever dealt with anyone that offers such caring , quick, and thorough customer service. She went above and beyond herself on her day off July 4th and then at 7am the following morning to make sure …
Poor service.
Great Service and respectful customer Service .
Rude and deceptive. If you have an alternative, please take it. You’ll be glad you did.
Very good
Never have order correct, never call back when they say they will, bad business etiquette!
Pleasant And reliable.
Poor customer service.They “Lost” the Dr order for equipment after over a month.They wanted the Dr to send a new order and I decided to go with another company.Wasnt worth more wasted time
Very rude,customer service for me was of poor quality. You will get your feeling hurt by asking them about the availability of a product. It was not a nice experience for me.
Great service great people would recommend to all my friends and family
They have been God about supplies like hoses sealsbut seem to never have oxygen tanks available for people who need them
Great staff..helped me with everything..love their service
I’ve been given the run around with this company for over a year. My husband’s order is NEVER correct, they never give you a call back when they say they will. I’ve been calling for all day and the line is busy. At one point, we were told …
The staff at MRS in Albany have been attentive and have helped me out when I had a “last minute” problem. It took a lot of phone calls on their end, and they were able to solve it! They are a great team! Thanks to all!
I recently visited Mrs. Homecare looking for a Cpap mask. I’m working in town, and mine had broken. The ladies there took care of me like I was one of their own children. I had been to several other places in Albany looking for this and got the run around. Long story short. Make this your first stop. Thank you again Theresa.
One year ago I ordered my electric wheelchair through MRS. The process was lengthy but that was mainly due to my insurance company. Fast forward one year and I needed some repair work done on the wheelchair. The work was facilitated by …
At first everything was ok, friendly reps.First Major problem was when they threw one of my Prescriptions out. The Manager claimed they had misplaced it and will call me to pick it up. The Call never came. Weeks passed and then I requested …
When I first approached the counter the ladies were having inappropriate conversations and we’re quite rude. I went in for a knee scooter and was given a prescription by my doctor which she rudely told me she didn’t need. I don’t know if …
Thank you LaToya for calling on behalf of my husband Melvin T. Mullen this morning about our suspended BCBS of GA info. Great customer service!
I’ve been dealing with Degenerative disc disease and nerve damage in my back. I have looked and searched for a place for a wheelchair. I was recommended to MRS healthcare of Albany. The staff was very helpful very concerned and their …
I can’t say one bad thing about this company but I can say plenty of good! When you call a total stranger on the phone because you are concerned that your husband is out of oxygen and has a doctors appointment in a few minutes and the lady …
Very professional people I’ve sat many times for elderly patients, so I’m familiar with MRS. Each they come to a home they are knowledgeable and very nice. Office staff are as well
We have been renting a wheelchair and hospital bed from MRS. They were quick and effecient when they delivered the two items as well as when they retrieved them!
Wrost medical supply place I have ever seen. They mite give u a smile but they either don’t really care or idk how to explain it. They never have oxygen in that people really need. It took months I mean MONTHS to get the few items we needed …
Wife needed an electric bed after a month in hospital after wreck. They sent a bed, tracked dirt and grass through my house, then when my wife asked me wipe the bed down with Lysol, the first wipe had dark red crusty bits on it. I …
Jennifer Parrish is a superstar!!! I haven’t ever dealt with anyone that offers such caring , quick, and thorough customer service. She went above and beyond herself on her day off July 4th and then at 7am the following morning to make sure …