The young lady that helped was really nice, positive, efficent. I explained what I needed & she handled everything with a smile & quickly. Was a WONDERFUL experience.
False Advertising of Internet speeds. You pay for 300mbs and you get maybe 60mbs. They don’t want to replace old equipment and are just another shady business under the control of money hungry government officials.
If there was a way to rate lower than one star, I would. Archaic website, random fees with no rhyme or reason, and absolutely ridiculous prices. Of course, they are the only option so they can do whatever they want. But a single guy paying …
Would like to give a shout out to linemen Brett and Buzz for their prompt response and exceptional professionalism when we had a power issue on a recent Saturday. Showed up almost immediately, found problem, climb pole and fixed said problem expeditiously! Courteous and professional fellas!
Their website is out of date and insecure. They do not have the operational capacity to process an application for service online which brings into question their technological capabilities as an internet service provider in 2020. …
I am currently in the process of moving to a new apartment. At MES, it is an incredibly inconvenient process to simply transfer your current account to a new location. You must apply as a totally new customer, pay another deposit, and then …
Its a shame that I have to leave a star for a review. They are T.H.E. worse power company I have ever had to deal with. Its a shame that they do not offer payment arrangements. Not everyone can pay their bill on time. Especially when temps …
Staff is very nice. However, internet has been super broken, never does a week go by without broken internet, sometimes it’s completely gone for a day or longer. Wish we had more options but we are in western KY
I’m truly grateful for the fact that Murray Electric has been keeping us warm(ish) the past couple of frigid days; thank y’all for the work you’ve put in. In the same breath, meter pay, and extra fees on credit/debit cards, no matter how …
Friendly
Excellent
Nice workers
Great
Excellent to work with
Good experience
Bar food
Great service
Top notch employees and service
Charged me twice for last month
Great customer service 👏 …
The electric rates here in Murray are outrageous.
So helpful in every way.
Best service in Murray Kentucky.
They have really expensive internet and cable rates
Convenient kiosk to pay after hours!
My Prepaid Account keeps getting higher and higher
Fast restoring service if you have and interruption
Internet speeds get throttled and the customer service is terrible
Complicated disconnect procedure. Good customer service
Good service …always courteous staff
They’re friendly and will work with on payments
4/5 for the people that work their, always super nice!
Over the phone I had great assistance. Thank you Murray Ky!!
Less than 1 star they handle me rough
New year, same Murray Electric. Still trash. Shutting down cable and internet for the whole neighborhood without notice for 5+ hours
Internet a like if’y but besides that no other complaints
Blake was very helpful and professional this was a great experience with a internet provider
Always has been great and treated us super well. We go through them for Internet and Electric.
The young lady that helped was really nice, positive, efficent. I explained what I needed & she handled everything with a smile & quickly. Was a WONDERFUL experience.
False Advertising of Internet speeds. You pay for 300mbs and you get maybe 60mbs. They don’t want to replace old equipment and are just another shady business under the control of money hungry government officials.
If there was a way to rate lower than one star, I would. Archaic website, random fees with no rhyme or reason, and absolutely ridiculous prices. Of course, they are the only option so they can do whatever they want. But a single guy paying …
The people are great and so helpful, it is clean and the parking is free.
Would like to give a shout out to linemen Brett and Buzz for their prompt response and exceptional professionalism when we had a power issue on a recent Saturday. Showed up almost immediately, found problem, climb pole and fixed said problem expeditiously! Courteous and professional fellas!
Their website is out of date and insecure. They do not have the operational capacity to process an application for service online which brings into question their technological capabilities as an internet service provider in 2020. …
I am currently in the process of moving to a new apartment. At MES, it is an incredibly inconvenient process to simply transfer your current account to a new location. You must apply as a totally new customer, pay another deposit, and then …
Its a shame that I have to leave a star for a review. They are T.H.E. worse power company I have ever had to deal with. Its a shame that they do not offer payment arrangements. Not everyone can pay their bill on time. Especially when temps …
Staff is very nice. However, internet has been super broken, never does a week go by without broken internet, sometimes it’s completely gone for a day or longer. Wish we had more options but we are in western KY
was good but now it’s inconsistent and sometimes disconnects, fix your internet murray.
I’m truly grateful for the fact that Murray Electric has been keeping us warm(ish) the past couple of frigid days; thank y’all for the work you’ve put in. In the same breath, meter pay, and extra fees on credit/debit cards, no matter how …