LITERALLY DONT DO IT. it’s the worst company known to man. Every day it was a different price, different debt, overdue charge. When you’re completely up to date. They have the worst customer service.
JUST DON”T DO IT! There has to be another financial institution you can use. I bought out my lease back in December, paid in full. Since then, I have been arguing and emailing for my Title, Sales Receipt and proof they paid the sales tax, …
Worst Customer service ever!!! locked out of my account no one picks up put you on hold for 20 mins just to hang up!! did it 4 times already also never call you back !! If you havent used them please save yourself the headache and do not use them !!!!
Terrible at everything…my account was paid off and was told my autopay was off and that I would get refunded for the extra payment. Here I am two months behind and the auto pay posted…account has been paid off for a month with no title. Stay away
This auto financing company doesn’t report there vehicles to the credit bureau. I have a $70,000 that I am paying on and I’m not getting no credit for it.
I’ve never seen a business that puts up so many roadblocks to be able to receive money. What was Tesla thinking having them handle their financing. It hurts the brand name.
I JUST bought my car and for some reason the contract was sold to this company???? I havent even made my first payment because their website isnt working and no one will answer the phone? I’m looking into ways to get out of this contract and return the car, I’d rather not have to fund this sketchy business
its about as unprofessional of a company I’ve ever dealt with. Paid off my loan because I sold it in August 2020 and they continued to attempt to debit my account for the next 3 months in a row. It’s December, 2020 and they will not send …
This finance company is harassing a family member over a vehicle that they transferred the loan on. This company no longer holds the title but attempted to repo the vehicle 3 months after transferring the loan. When the owner stopped them …
DO NOT USE THIS COMPANY! Literally the worst company you could possibly lease from. Their customer service is horrible. They are all nice people they just literally have no idea what is ever going on and you cannot speak with any manager or …
Are you still in business? I have been trying to obtain a refund on my lease overpayment for several months to no avail. All kinds of delay tactics, etc. eg dialed them today and phone number changed, dialed new number and no answer for >20 …
Can not get InTouch with anyone to get the title for a vehicle that we paid off. Keep getting a different phone number to call but no one seems to know what to do.
Worst customer service. I leased two cars through MUSA/Drivrz because that is who my dealer went through, and it has been a nightmare since the beginning. After the first month, I got locked out of my online account and no one there could …
I bought a car from them a few years back, come to find out it was a total loss on an insurance claim. I was 16 at the time so they definitely took advantage of my situation.
They are out of money, and they do not honor their debt obligation to dealers.
It’s a really bad company and so inadequate on every level! run!
3 months have gone bye since I paid my loan off and MUSA has FAILED to notify the credit bureaus. !
Rude and can’t do some of the things most banks can. Haven’t notified credit bureaus on payments in over 6 months.
Have had a great experience with MUSA! Andrew helped me pay my bill over the phone today, and he did a wonderful job.
Horrible company and customer service. They do not Care about you or what you may be going through. …
LITERALLY DONT DO IT. it’s the worst company known to man. Every day it was a different price, different debt, overdue charge. When you’re completely up to date. They have the worst customer service.
JUST DON”T DO IT! There has to be another financial institution you can use. I bought out my lease back in December, paid in full. Since then, I have been arguing and emailing for my Title, Sales Receipt and proof they paid the sales tax, …
Worst Customer service ever!!! locked out of my account no one picks up put you on hold for 20 mins just to hang up!! did it 4 times already also never call you back !! If you havent used them please save yourself the headache and do not use them !!!!
Terrible at everything…my account was paid off and was told my autopay was off and that I would get refunded for the extra payment. Here I am two months behind and the auto pay posted…account has been paid off for a month with no title. Stay away
This auto financing company doesn’t report there vehicles to the credit bureau. I have a $70,000 that I am paying on and I’m not getting no credit for it.
I’ve never seen a business that puts up so many roadblocks to be able to receive money. What was Tesla thinking having them handle their financing. It hurts the brand name.
I JUST bought my car and for some reason the contract was sold to this company???? I havent even made my first payment because their website isnt working and no one will answer the phone? I’m looking into ways to get out of this contract and return the car, I’d rather not have to fund this sketchy business
its about as unprofessional of a company I’ve ever dealt with. Paid off my loan because I sold it in August 2020 and they continued to attempt to debit my account for the next 3 months in a row. It’s December, 2020 and they will not send …
This finance company is harassing a family member over a vehicle that they transferred the loan on. This company no longer holds the title but attempted to repo the vehicle 3 months after transferring the loan. When the owner stopped them …
DO NOT USE THIS COMPANY! Literally the worst company you could possibly lease from. Their customer service is horrible. They are all nice people they just literally have no idea what is ever going on and you cannot speak with any manager or …
Are you still in business? I have been trying to obtain a refund on my lease overpayment for several months to no avail. All kinds of delay tactics, etc. eg dialed them today and phone number changed, dialed new number and no answer for >20 …
Can not get InTouch with anyone to get the title for a vehicle that we paid off. Keep getting a different phone number to call but no one seems to know what to do.
Worst customer service. I leased two cars through MUSA/Drivrz because that is who my dealer went through, and it has been a nightmare since the beginning. After the first month, I got locked out of my online account and no one there could …
I bought a car from them a few years back, come to find out it was a total loss on an insurance claim. I was 16 at the time so they definitely took advantage of my situation.