Absolutely the worst customer service. We went through the whole process of getting a loan for a truck that was on the lot, put insurance on it and everything. We live three hours away and made sure to obtain the check for the full purchase …
Would be 0 stars if I could! Bought a lifted 2010 f150 cab and a half, July of 2021. Reassured my husband and I that there were absolutely no rust and no issues with the truck. Got it home and realized within a week that the back passenger …
Too high prices went to look at a car it was not there checked the day before I went thay said it was there not a courtesy call to let me know it was not there
I enjoyed the experience to the fullest extent, the customer service was fantastic, the employees were friendly, and nice. I enjoyed my experience 100%.
It was worst visit I ever had i would not refer my worst enemy to go there. They don’t stick to there word. They have false advertising. I will never go there again.
I absolutely love this place The service is great they work with you The best staff in the world I will definitely recommend this place to all my friends and family And I would like to Say thank you to to great people That work with me and …
The staff here are friendly & they are fast at doing my oil changes. They even put stuff in my gas tank that is good for my car. (Forgot what it is called.)
Derek is the only reason for 5 stars. But management have guys bounce around almost cost them the deal. Luckily Derek came back and save the day. In the end got a good deal.
Hudge thank you to Alex for making our visit so much easier than thought, Alex really took his time to answer all our questions, was very kind and patient really made it a good experience. Highly recommend Alex to be anyones next salesman.
Great Experience, Sales Staff and Management are very professional and knowledgeable along with the Employees in the Service Department, would recommend this Dealership to anyone looking to purchase a vehicle
My credit isn’t the best, but the staff at My Certified worked hard, and sacrificed part of their profit to get me into a vehicle that works for my growing family. Go see them! You won’t be disappointed!
The Guys down at My Certified are amazing. Professional and easy to work with. Helped every step of the way, even after the sale. Great Job Sales Team.
The sales department at Certified Pre Owned are awesome!!!!! They will do anything possible to get you into the car of your choice! If I ever need to buy another pre owned car this will be the place I will go hands down!!!
They are very helpful and Brad made sure we were all set before hitting the road with our new vehicle. The whole team did an excellent job and appreciate everything they did
My wife and I were helped by Brad and Alex. We received immaculate service and they helped us navigate our first car financing. I would recommend My Certified Pre-Owned in Muskegon, MI.
Very rude walked in for my appointment didn’t even get introduced no eye contact no Hi or have a nice day i guess it was the color of my skin sorry cant change that ….
5 stars across the board! Everyone there is so helpful! From the salesman to the managers to the service staff. They all work together to get you the best car at the best price possible!
Called on a vehicle, spoke with Desiree, she told me to head down (30 minute drive) and as for Becca. She started that she had contacted her and made sure the vehicle was on site and ready for me to test drive. Drove down, waited…spoke …
They have CERTIFIED used vehicles. With CarFAX report,thoroughly checked over, 30 warrantee, low prices, good value. We’re extremely happy with our truck purchased 6 months ago.
Professional sales Eldudereno, Derek Smith, almost sold me a used Ford, and that takes skill. Not a smooth fast talken Yank, but a chill professional that wants to help you as much as himself, fair, knowledgeable, and not for pushy. .. I’d buy from him,, if he had the right wheels. Next time he’s first on the list.
Didn’t work with us as greatly as they could habe. Lacked ambition to sell. Told us to lease instead of buy outright. Offers are too low for trades. Wouldn’t even let me test drive the car I wanted until papers were signed. Backed out of offer.
The team was very patient as we walked through the whole process! They were open to ideas on what would work for me and what I wanted. I love my 2016 Toyota Camry!!!
Everything from start to finish my experience has been outstanding. Customer service in contacting this dealership and the help I received when I made me visit was well worth the extra miles i drove…
I was looking for an inexpensive used car and this place had some nice “budget” price cars for sale. The salesman was helpful, knowledgeable and polite.
This place is a joke with no communication skills. I had called early in the day to look at a vehicle, and the lady said no problem that it would be pulled up when you get here. I showed up and went to speak with somebody, and they said it …
Salesman Brad stayed late twice to give me time to see the vehicle I wanted. They made the trade-in the best it could be and the price was already a steal. Great place to buy a vehicle.
Some of the staff is nice, but I was not comfortable with the sales guy and he hardly talked to me. Also they sold the car while I was in the middle of the loan process so they hurt my credit even though I didn’t the car. Also they failed to inform me they sold the car so I had to contact many times to hear anything
This dealership tried to sell me a car they knew wasn’t good to drive. I took the car to Witt Buick to be checked out and their mechanic said that there was more worn with the car than there was good. Absolutely horrible. In was a red 2008 Dodge Caliber. If you decide to buy a car from there have to checked by someone else first!!!
The experienced salesmen knew the capabilities, trends, and history of their vehicles. Nick found a perfect car that fit my criteria and both, Nick and Brandon stayed beyond their “hours of operation” to complete the paperwork for the sale. …
I have never been treated so well by any auto body staff in my entire auto owning life. I trust this staff above and beyond. They are knowledgeable and willing to go the extra mile. …
Car Salesman Brad and the General Manager Dan were amazing to work with especially as a first time car buyer. They walked me through each step and answered any question that I had regarding my new car.
The crew at My Auto Imports was great to work with. Bradley was the best sales man for me and my husband laid back no pressure and took great care of us! We were able to take the vechicle home and test drive it for the evening which really …
Buying pre owned is never an easy purchase, but My Certified Pre Owned makes it very easy and affordable for everyone! Their sales and service staff are both great! Buy with confidence that they will take care of you AND your vehicle.
We were shopping for a nice used car for my friend, when she asked if she could just take a day to think about it, the sales manager said now or no deal. We felt very pressured to make a big $$$ decision in a matter of minutes.
Our experience was below average. Salesman John was OK, he showed us the car and we did a drive test, came back to sit and discuss negotiations and went south from there. …
I bought a 2015 jeep Wrangler from My Certified Used Cars. Nick, Brandon, and Alex were awesome! They answered all of my questions without the high pressure sales pitch. I would recommend MCUC to anyone looking to buy a great used vehicle at a fair price. Thank you for a great experience!
This place is not your normal dealership. The staff there actually care about helping you and getting you into the best vehicle at a fair price. They don’t pressure you into something you don’t want, they listen to what you want and make it happen!!! Great experience, I highly recommend!!!
Looked at a car twice. The first time they told me it was valued at 4 grand and tried to get me to finance it for 3 grand. 20 year old car with nearly 200,000 miles on it. Looked at it again when they lowered the price to 1600 out the door. …
Although my wife and I ended up not purchasing a car from My Certified Pre-owned, Brad went way out of his way to help with our search. His customer service far exceeded our expectations, and we absolutely recommend working with him to …
Salesman was rude to us. He started right out with an attitude. We will take our business elsewhere. We checked them out because we think so highly of My Auto’s new car staff. We had a great experience buying from them. With the used car …
I really love this place! They helped me get my first Jeep and I love it! Also, the oil change is fast and cheap. 12.00$ to get it changed. Can’t beat that price. In addition, the staff is very friendly, they truly try to find a way to help …
I took my Dodge Journey in for an oil change, fluid check and walk around inspection, The Clerk was polite, professional and was smiling; easy to talk to! I sat in the customer waiting area until my service was complete, which was about 20 …
Purchased a truck for the business. Went incredibly smoothly with the dealer and they were nice and patient while we got our paperwork together. Al was a great salesman and was helpful and relaxed. Brandon made the purchase go very smoothly while we waited for business insurance to go through.
I came in with absolutely no credit and truthfully just more of a dream and a real need for a newer, dependable truck. Michele was able to help me and I drove away that day in a very nice ram truck. She was the most friendly, honest person. I am very grateful.
I bought my 2013 car less than 6 months ago. I have had multiple problems with it. I keep bringing it to them thinking they will make it right since I JUST bought the car. Even bought an extended warranty. My last repair was over 300. All …
I live in Georgia and the salesman Nick was fantastic from start to finish. They worked with me on price, with my loan company to come to a great deal. The truck is now down here in Georgia with me and it runs like a bee. Overall great purchase and good experience, totally would recommend this dealership.
If you’re seeking open, honest, and transparent service with your auto purchase, then look no further than My Certified Pre-owned Dealership because this is exactly what we received from this dealership…from reception to purchase. All …
My wife and I purchased a vehicle here & had the best car buying experience we could have. They were honest, informational, test drove a couple of vehicles and helped us make the best decision, as well as giving us a great deal on the …
We were shopping for a new to us vehicle and our experience with this dealer was awesome.
John Brimmer our sales man is very knowledgeable and friendly. He asked us what …
This dealership rocks!! From the day I stopped to look at this Suburban till the day I walked out with the keys and loan in hand, customer service was top priority. My first contact was with the manager Brandon Young who was wonderful, he …
While I did not buy a vehicle from My Certified used cars I was very impressed with my experience. They were a relationship first dealership who was actively looking to serve customers that would return. In the world of car sales I would say that this place is a diamond in the rough. Happy shopping!
Nick and everyone at My Auto Imports/My Certified Used Cars were incredible. I came in from Grand Rapids, and the whole gang stayed late to help get me on the road in a car that I love. I feel confident in my purchase and know that I can contact them if I have any questions or concerns. Thanks again for helping me upgrade!
Our experience at My Certified Used Cars was amazing, the staff went above and beyond to get us into the vehicle that we wanted! After purchasing multiple vehicles from other places we met Michele and Gail and to be honest I’ve never had an …
There isn’t really enough I can say in a review to express my gratitude to My Certified for the amazing customer service I have received. I bought a 2016 Ford Fusion with under 66k miles at the end of June 2020. I started having issues …
Took my car in for a full inspection and an oil change. Told me i needed 2 new back tires. Saod my car was a okay otherwise. Following day my alternator, idler pulley and serpentine belt went out…… That’s not a car that was a okay….. …
Who knew car shopping could be fun? Colin is the funnest salesman. Dan is great, and Brandon made it all go smooth. I’ll never buy a car anywhere else, and I suggest you don’t either. If you do, be sure to ask for Colin Irwin, he’s the BEST!!!
One of the best experiences I have ever had with a dealership hands down. Purchased mine with Derek and Alex, definitely two of the best!! No pressure, extremely knowledgeable, friendly and easy to deal with. All questions and issues dealt …
We drove (twice) 3 hours and back from Chicago, to buy a car from this dealer. It was worth it; they put a great price on a very good vehicle. We didn’t find a better deal anywhere in the Chicago area, so that’s why we traveled. The staff …
Rip offs told my aunt no way on a jeep she decided anyway went to trade her car in 300. Serious 300 get 400 for scrap. But it was a nice older car no rust lol. Then try to bully her. Stay away
Was helped by Dan when I first called, and then continued with Brad when I started going to look at a car they had. They were very nice and accommodating, and I was even encouraged to take it to an independent mechanic for an inspection. …
I wish I could leave 0 stars. I would never recommend this place to anybody. I took a look at a Jeep patriot and a Mazda CX-5. The CX-5 was listed for $16,200 but KBB said top dollar at a dealership was $15,500. Brad then got very rude and …
They helped get us in a very nice 3 row. Cody worked hard for us. We have horrible credit and they were still able to help us. Dan the manager was awesome and straight forward with us. We couldn’t have asked for a better deal or better people. Thank you Cody and Dan. If you are looking for a vehicle definitely go to them.
The salesmen cody and the manager Dan are really good people. They helped me step by step to get me into a better vehicle. Very down to earth and real. Not your typical dirt ball sales people. Will be doing all my business with them from now on.
Codie, from the start was as caring about my needs and requirements as any professional that is outstanding at there profession could be. He and his Manager were able to put my family in the vehicle that almost perfectly matched what my …
The process was pretty smooth getting my car several years ago priced over $10,000.00. They were helpful. I am still paying on it. Almost done and have been contacted a few times to trade in for another one.The first time I told them it was …
First of all. Sales person was only going along with what the dealership dictated him to do. He was great! We didn’t have access to our money for almost 3 weeks. Our bank was giving my wife a hard time. …
I bought my ford escape in 2021! Brad was absolutely the best and helped in every aspect of helping me purchase my first car. He even stayed late to help me through the progress. When I need another car I will be coming here again to purchase a car. 11/10 service. You will not be disappointed!
Absolutely the worst customer service. We went through the whole process of getting a loan for a truck that was on the lot, put insurance on it and everything. We live three hours away and made sure to obtain the check for the full purchase …
Would be 0 stars if I could! Bought a lifted 2010 f150 cab and a half, July of 2021. Reassured my husband and I that there were absolutely no rust and no issues with the truck. Got it home and realized within a week that the back passenger …
Nice place
Great service
Great people
Honest
Awesome
Won’t be back
Great service!
Fast and quick service.
Very helpful. Nice
$9.99 oil change
Good car buying experience
Very helpful salespeople.
Friendly people. Great prices!
Great place for all your needs.
Took my friend there to get a vehicle
Great place for a oil change
Very good group of guys that know how to get it done the right way !!!!!!!!!!!!!!!!!
Got a great deal for my friend!
They helped me when no one else could!
Wish I could take my star back and just write a review
Great staff, excellent vehicles
eager to help … but the selection really isn’t that great.
Who doesn’t like a $9.99 oil change?!
Good place for oil change$10
Friendly staff ,Excellent service and an awesome experience.
Very helpful and friendly staff.
Great staff, great cars, & great business!
Always had great service, staff is friendly and kind
Great dealership. I recommend this place.
It took a bit of time, but they followed through with all the things they promised they would do
Always excellent customer service with their service department
Great place great guys
Amazing sales staff everyone was very helpful and knowledgeable
Great service. Derek is just awesome!
Bekah found me a really cheap car with my bad credit with less than 500 down.
Got my wife a very nice car from these guys.
Too high prices went to look at a car it was not there checked the day before I went thay said it was there not a courtesy call to let me know it was not there
Love this place!! Best customer lounge I’ve ever seen at an independent facility!
Terren is such a big help. Thanks for putting up with our shopping!
Got an oil chang here besides saleing great used vehicle
Ask for Brad….knowledgeable friendly staff
Very pleasant folks to deal with! I will go there if the need ever rises again. Thanks guys!!
Stood inside the showroom for 15 minutes and was not acknowledged at all. Left and went to Springlake and bought a car there
The service center is great, the people that work there are wonderful and very knowledgeable.
You guys have always been awesome to us. Always going above and beyond. Great service!
At 1st, great value for service. Then subsequent service visits became progressively lesser in both value & quality of service.
Very professional pre owned dealer. Makes you feel like you are at a new car lot.
They do good work, & are pleasingly affordable, even under our current difficult financial times.
EXCELLENT PEOPLE TO DEAL WITH
BOUGHT A 2011 JEEP WRANGLER FOR A VERY FAIR PRICE
The sales manager and staff are honest and truly have the customer’s best interest in mind.
Terrible customer service, manager didn’t want a sale but came prepared for an argument over nothing. Happy to keep my money and spend it elsewhere.
I enjoyed the experience to the fullest extent, the customer service was fantastic, the employees were friendly, and nice. I enjoyed my experience 100%.
They were very helpful when my mothers car was in an accident, by getting a new car right away
Treated absolutely horrible, extremely unpleasant experience. They didn’t listen to a thing I said.
Great place to buy a vehicle!..they work with you and are not pushy!!..bought my Jeep there..and I Love it ❤
Cody and dan were so helpful, pleasent, and made us feel right at home.
The sales and service staff are top notch. I highly recommend going there for all your automotive needs.
I got a car from these guys now the sunroof leaks and they refuse to fix it
Staff was very friendly, low pressure and very knowledgeable… I ended up with the best car for me!
Great service. John treated us very well and didnt pull any shady double talk or try to sneak in any extra costs. Very pleased!
Very friendly staff with a huge selection of vehicles. Ask for Alex!
It was worst visit I ever had i would not refer my worst enemy to go there. They don’t stick to there word. They have false advertising. I will never go there again.
Great selection of vehicles and very friendly staff and environment. Make you feel very welcome and make the car buying experience fun!
I absolutely love this place The service is great they work with you The best staff in the world I will definitely recommend this place to all my friends and family And I would like to Say thank you to to great people That work with me and …
The staff here are friendly & they are fast at doing my oil changes. They even put stuff in my gas tank that is good for my car. (Forgot what it is called.)
Derek is the only reason for 5 stars. But management have guys bounce around almost cost them the deal. Luckily Derek came back and save the day. In the end got a good deal.
Don’t waste your time. They lie to get you in the door and then their word changes once you’re there. Waste of 3 hour drive time for me.
Hudge thank you to Alex for making our visit so much easier than thought, Alex really took his time to answer all our questions, was very kind and patient really made it a good experience. Highly recommend Alex to be anyones next salesman.
Great Experience, Sales Staff and Management are very professional and knowledgeable along with the Employees in the Service Department, would recommend this Dealership to anyone looking to purchase a vehicle
I found an amazing deal on a newly new car. I never felt pressured to purchase it. I’m very happy with the service I received.
My credit isn’t the best, but the staff at My Certified worked hard, and sacrificed part of their profit to get me into a vehicle that works for my growing family. Go see them! You won’t be disappointed!
The sales team was great! I had an excellent experience here and have enjoyed my new to me car. Thanks for all your help!
The Guys down at My Certified are amazing. Professional and easy to work with. Helped every step of the way, even after the sale. Great Job Sales Team.
This is a place where the staff is very friendly and outgoing plus they work really hard to get customers the best deal possible on all vehicle.
Loved my experience. Everyone was super helpful and straight forward. Great place to find a used vehicle.
The sales department at Certified Pre Owned are awesome!!!!! They will do anything possible to get you into the car of your choice! If I ever need to buy another pre owned car this will be the place I will go hands down!!!
They are very helpful and Brad made sure we were all set before hitting the road with our new vehicle. The whole team did an excellent job and appreciate everything they did
My wife and I were helped by Brad and Alex. We received immaculate service and they helped us navigate our first car financing. I would recommend My Certified Pre-Owned in Muskegon, MI.
Very rude walked in for my appointment didn’t even get introduced no eye contact no Hi or have a nice day i guess it was the color of my skin sorry cant change that ….
5 stars across the board! Everyone there is so helpful! From the salesman to the managers to the service staff. They all work together to get you the best car at the best price possible!
Called on a vehicle, spoke with Desiree, she told me to head down (30 minute drive) and as for Becca. She started that she had contacted her and made sure the vehicle was on site and ready for me to test drive. Drove down, waited…spoke …
They have CERTIFIED used vehicles. With CarFAX report,thoroughly checked over, 30 warrantee, low prices, good value. We’re extremely happy with our truck purchased 6 months ago.
Cody is absolutely the best sales person the finance team was amazing as well. Look here first before buying somewhere else.
Professional sales Eldudereno, Derek Smith, almost sold me a used Ford, and that takes skill. Not a smooth fast talken Yank, but a chill professional that wants to help you as much as himself, fair, knowledgeable, and not for pushy. .. I’d buy from him,, if he had the right wheels. Next time he’s first on the list.
Didn’t work with us as greatly as they could habe. Lacked ambition to sell. Told us to lease instead of buy outright. Offers are too low for trades. Wouldn’t even let me test drive the car I wanted until papers were signed. Backed out of offer.
The team was very patient as we walked through the whole process! They were open to ideas on what would work for me and what I wanted. I love my 2016 Toyota Camry!!!
Everything from start to finish my experience has been outstanding. Customer service in contacting this dealership and the help I received when I made me visit was well worth the extra miles i drove…
I was looking for an inexpensive used car and this place had some nice “budget” price cars for sale. The salesman was helpful, knowledgeable and polite.
This place is a joke with no communication skills. I had called early in the day to look at a vehicle, and the lady said no problem that it would be pulled up when you get here. I showed up and went to speak with somebody, and they said it …
Salesman Brad stayed late twice to give me time to see the vehicle I wanted. They made the trade-in the best it could be and the price was already a steal. Great place to buy a vehicle.
Some of the staff is nice, but I was not comfortable with the sales guy and he hardly talked to me. Also they sold the car while I was in the middle of the loan process so they hurt my credit even though I didn’t the car. Also they failed to inform me they sold the car so I had to contact many times to hear anything
This dealership tried to sell me a car they knew wasn’t good to drive. I took the car to Witt Buick to be checked out and their mechanic said that there was more worn with the car than there was good. Absolutely horrible. In was a red 2008 Dodge Caliber. If you decide to buy a car from there have to checked by someone else first!!!
The experienced salesmen knew the capabilities, trends, and history of their vehicles. Nick found a perfect car that fit my criteria and both, Nick and Brandon stayed beyond their “hours of operation” to complete the paperwork for the sale. …
Decent selection of used vehicles at fair prices. Cody was gracious and accommodating.
I have never been treated so well by any auto body staff in my entire auto owning life. I trust this staff above and beyond. They are knowledgeable and willing to go the extra mile. …
Car Salesman Brad and the General Manager Dan were amazing to work with especially as a first time car buyer. They walked me through each step and answered any question that I had regarding my new car.
The crew at My Auto Imports was great to work with. Bradley was the best sales man for me and my husband laid back no pressure and took great care of us! We were able to take the vechicle home and test drive it for the evening which really …
Buying pre owned is never an easy purchase, but My Certified Pre Owned makes it very easy and affordable for everyone! Their sales and service staff are both great! Buy with confidence that they will take care of you AND your vehicle.
We were shopping for a nice used car for my friend, when she asked if she could just take a day to think about it, the sales manager said now or no deal. We felt very pressured to make a big $$$ decision in a matter of minutes.
Our experience was below average. Salesman John was OK, he showed us the car and we did a drive test, came back to sit and discuss negotiations and went south from there. …
I bought a 2015 jeep Wrangler from My Certified Used Cars. Nick, Brandon, and Alex were awesome! They answered all of my questions without the high pressure sales pitch. I would recommend MCUC to anyone looking to buy a great used vehicle at a fair price. Thank you for a great experience!
This place is not your normal dealership. The staff there actually care about helping you and getting you into the best vehicle at a fair price. They don’t pressure you into something you don’t want, they listen to what you want and make it happen!!! Great experience, I highly recommend!!!
Looked at a car twice. The first time they told me it was valued at 4 grand and tried to get me to finance it for 3 grand. 20 year old car with nearly 200,000 miles on it. Looked at it again when they lowered the price to 1600 out the door. …
Although my wife and I ended up not purchasing a car from My Certified Pre-owned, Brad went way out of his way to help with our search. His customer service far exceeded our expectations, and we absolutely recommend working with him to …
Salesman was rude to us. He started right out with an attitude. We will take our business elsewhere. We checked them out because we think so highly of My Auto’s new car staff. We had a great experience buying from them. With the used car …
I really love this place! They helped me get my first Jeep and I love it! Also, the oil change is fast and cheap. 12.00$ to get it changed. Can’t beat that price. In addition, the staff is very friendly, they truly try to find a way to help …
I took my Dodge Journey in for an oil change, fluid check and walk around inspection, The Clerk was polite, professional and was smiling; easy to talk to! I sat in the customer waiting area until my service was complete, which was about 20 …
Purchased a truck for the business. Went incredibly smoothly with the dealer and they were nice and patient while we got our paperwork together. Al was a great salesman and was helpful and relaxed. Brandon made the purchase go very smoothly while we waited for business insurance to go through.
I came in with absolutely no credit and truthfully just more of a dream and a real need for a newer, dependable truck. Michele was able to help me and I drove away that day in a very nice ram truck. She was the most friendly, honest person. I am very grateful.
I bought my 2013 car less than 6 months ago. I have had multiple problems with it. I keep bringing it to them thinking they will make it right since I JUST bought the car. Even bought an extended warranty. My last repair was over 300. All …
I live in Georgia and the salesman Nick was fantastic from start to finish. They worked with me on price, with my loan company to come to a great deal. The truck is now down here in Georgia with me and it runs like a bee. Overall great purchase and good experience, totally would recommend this dealership.
Had an awesome experience with Brad and Dan. They got me financed, with no cosigner, even though I have bad credit.
If you’re seeking open, honest, and transparent service with your auto purchase, then look no further than My Certified Pre-owned Dealership because this is exactly what we received from this dealership…from reception to purchase. All …
My wife and I purchased a vehicle here & had the best car buying experience we could have. They were honest, informational, test drove a couple of vehicles and helped us make the best decision, as well as giving us a great deal on the …
We were shopping for a new to us vehicle and our experience with this dealer was awesome.
John Brimmer our sales man is very knowledgeable and friendly. He asked us what …
This dealership rocks!! From the day I stopped to look at this Suburban till the day I walked out with the keys and loan in hand, customer service was top priority. My first contact was with the manager Brandon Young who was wonderful, he …
While I did not buy a vehicle from My Certified used cars I was very impressed with my experience. They were a relationship first dealership who was actively looking to serve customers that would return. In the world of car sales I would say that this place is a diamond in the rough. Happy shopping!
Nick and everyone at My Auto Imports/My Certified Used Cars were incredible. I came in from Grand Rapids, and the whole gang stayed late to help get me on the road in a car that I love. I feel confident in my purchase and know that I can contact them if I have any questions or concerns. Thanks again for helping me upgrade!
Our experience at My Certified Used Cars was amazing, the staff went above and beyond to get us into the vehicle that we wanted! After purchasing multiple vehicles from other places we met Michele and Gail and to be honest I’ve never had an …
There isn’t really enough I can say in a review to express my gratitude to My Certified for the amazing customer service I have received. I bought a 2016 Ford Fusion with under 66k miles at the end of June 2020. I started having issues …
Took my car in for a full inspection and an oil change. Told me i needed 2 new back tires. Saod my car was a okay otherwise. Following day my alternator, idler pulley and serpentine belt went out…… That’s not a car that was a okay….. …
Who knew car shopping could be fun? Colin is the funnest salesman. Dan is great, and Brandon made it all go smooth. I’ll never buy a car anywhere else, and I suggest you don’t either. If you do, be sure to ask for Colin Irwin, he’s the BEST!!!
One of the best experiences I have ever had with a dealership hands down. Purchased mine with Derek and Alex, definitely two of the best!! No pressure, extremely knowledgeable, friendly and easy to deal with. All questions and issues dealt …
Quality pre-owned vehicles. Helpful staff.
We drove (twice) 3 hours and back from Chicago, to buy a car from this dealer. It was worth it; they put a great price on a very good vehicle. We didn’t find a better deal anywhere in the Chicago area, so that’s why we traveled. The staff …
Rip offs told my aunt no way on a jeep she decided anyway went to trade her car in 300. Serious 300 get 400 for scrap. But it was a nice older car no rust lol. Then try to bully her. Stay away
Was helped by Dan when I first called, and then continued with Brad when I started going to look at a car they had. They were very nice and accommodating, and I was even encouraged to take it to an independent mechanic for an inspection. …
I wish I could leave 0 stars. I would never recommend this place to anybody. I took a look at a Jeep patriot and a Mazda CX-5. The CX-5 was listed for $16,200 but KBB said top dollar at a dealership was $15,500. Brad then got very rude and …
They helped get us in a very nice 3 row. Cody worked hard for us. We have horrible credit and they were still able to help us. Dan the manager was awesome and straight forward with us. We couldn’t have asked for a better deal or better people. Thank you Cody and Dan. If you are looking for a vehicle definitely go to them.
100% reccomend this place! Cody was an amazing help through the process of buying our new car and selling our old car.
The salesmen cody and the manager Dan are really good people. They helped me step by step to get me into a better vehicle. Very down to earth and real. Not your typical dirt ball sales people. Will be doing all my business with them from now on.
!!!!Please Avoid!!!!
I was sold an auctioned, Canadian 2017 (2016 built) Nissan Murano SL AWD on 9th …
Codie, from the start was as caring about my needs and requirements as any professional that is outstanding at there profession could be. He and his Manager were able to put my family in the vehicle that almost perfectly matched what my …
The process was pretty smooth getting my car several years ago priced over $10,000.00. They were helpful. I am still paying on it. Almost done and have been contacted a few times to trade in for another one.The first time I told them it was …
First of all. Sales person was only going along with what the dealership dictated him to do. He was great! We didn’t have access to our money for almost 3 weeks. Our bank was giving my wife a hard time. …
I bought my ford escape in 2021! Brad was absolutely the best and helped in every aspect of helping me purchase my first car. He even stayed late to help me through the progress. When I need another car I will be coming here again to purchase a car. 11/10 service. You will not be disappointed!