The man that was designated as my insurance rep. who I would be dealing with was very pleasant on the phone. However, I informed him I was at the AAA and they were waiting for my ID card to get faxed so that they could finish the plates. He …
Paula in Jacksonville NC was fabulous! I have not had a need to shop for automobile insurance in quiet sometimes and she made the process a very pleasant and painless experience. …
Andrew assisted me in obtaining new car insurance quickly and efficiently. And for less than I had been paying with Nationwide. For virtually identical coverage. And I didn’t switch my homeowner’s. I’ll be doing that next though thank you National General
I have had an auto claim that has been open for several months. I continually outreach to my representative via email/phone and he never responds back. This is very unprofessional as I have never had any experiences in the past with other …
Charity helped me with everything I needed and she was awesome! She was polite and extremely knowledgeable. She made shopping for auto insurance way easier than it has been in the past and I really appreciate that.
The guy I talked with on the phone was cheerful, courteous, knowledgeable and had a sense of humor. And Helpful! He not only met my needs, but exceeded them in both coverage and cost. Of course, with my “dropping Allstate”, The Great & …
The lady at direct was very helpful in helping me find a plan to fit what I was able to afford. She was very patient and polite, she gave me quotes from the most expensive to the least expensive. I would recommend direct to a friend. Service was fast and friendly.
Easy to deal with, so much cheaper than the other companies. I saved over 150 dollars using this company. They appreciate and use my superb driving record and multi-vehicle discount, whereas the others did not.
I love our agent Tony Nguyen! He’s not the type of agent who will leave you hanging. He’ll help you until you get the most great, cheap and quality insurance. He’ll never give you false promises but tell you the truth 👍 just look for him when you call their insurance. He will take care of you …
So far so good! I got a quote online one of many different companies and lets just say my previous insurance was of a reptilious variety… national general not only beet the quote by 200$ but had MORE coverage. The agent called me …
Great customer service. They are a wonderful company that is willing to go the extra mile to make sure all of your needs are covered and help you manage your insurance in whichever way best suits your requirements . I highly recommend them.
National General has been a pleasure to do business with. There are a few things that could be worked on but what business doesn’t need some improvement? I think you should be able to link accounts. I have an auto policy and a separate …
I’ve been with National General for almost 30 years. I sold my motorcycle a couple of years ago and just recently bought a new one. I called National General because they have always provided excellent customer service at a very reasonable …
Bryce was not only friendly but he knew exactly what I was asking for in my new insurance and helped me understand the benefits in adding renters insurance to my plan! Very detailed but very helpful and easy to get through!
I had the best experience with KC he was so helpful and polite and reliable but best of all he found us insurance that was so much better than what we had and not that much difference in price….also our son who has a few red flags on his license was able to get an amazing rate also!!!! We all even have roadside assistance!!!
This is an awful company. I had my car insurance with them for 3 years. I gave up my lease in June 2019 because I got tired of moving it for street cleaning. I’m in the process of buying a new one. Today they told my agent it would be …
I started policy online. I did everything I needed to do. Got papers in the mail that had t be signed and sent back. I opened it, signed paper, and mailed it back same day. The I get notice I unsigned documents!! I am currently looking for a better company that actually updates their systems correctly.
I received almost double the coverage from my previous insurance company (Progressive) for about the same premium. Best yet it’s a one year contract verses a six month contract without having to deal with a local state inept insurance agency.
pricing is good. aside from that, they’re bordering on consumer fraud. they put my girlfriend on my police not only without my consent, but directly against my wishes. the policy is for me. NO ONE ELSE. they do not have the right as a …
The best price I could find for a 17 year old. They were very friendly and quick with the signing up process. Would recommend them for those reasons. Haven’t needed to use the insurance so not sure how claims process is yet.
I was thankful that Jorge was able to get my home owner policy back on track. Last year my experience w/ NGI home insurance was horrible, it left me w/o insurance for my home unless I was able to pay 2× the amount that I had been paying. …
The only reason why I gave 4 stars is because I have intentions on buying another vehicle and it will be my first time trying to insure 2! They are fabulous with customer care and knowledge so only price difference could make me leave. Pure awesome sauce!
Extremely mad.
It’s convenient that people tell you one thing then do another. I got told one price than a month l get a bill even after being told paid in full. And …
Got policy over the phone. Agent (John) was very helpful and curteus. I have Co several times over the past 25 yrs and have always been more then satisfied with their service and cost. Have recommended them to many people.
Ashley is AMAZING!!! She stuck with me for 3 different vehicles at 3 different times in 1 day!! Then when the policy I got didn’t match the dealerships requirement she fixed it the very next day when I called!! Shes extremely Sweet and …
Lynn help me with a cheaper rate than what I was paying at the other company. She did inform me that the coverage I had was too much and she would have never sold me that amount of coverage because I was not a homeowner. Thanks so much National General for honesty and assurance!
So National General pulled thru for me and ended up sending a check for my food spoilage Thank you!! When customers depend on their insurance and feel safe when devastation hits this is who we need to trust our insurance companies pulling …
Kensington was absolutely wonderful. She was very polite and friendly. Even after we agreed on terms she still managed to get me an even lower rate. I highly recommend national general.
I have had this company for my vehicle insurance for several years now without a claim and without any complaints from me. I would have given a 5 star rating except for my most recent experience with changing my policy to my new residence …
Very helpful consultant called Anthony looked after me, the quote was competitive and he was patient walking me through the process as this is the first time I bought insurance in America. Everything was done via the phone / electronically so convenient. Thank you 🙂
National General bought the company I work for almost 2 years ago and it has been a great experience. National General is a very supportive and forward thinking organization. They value their customers and employees highly treat them with care and respect. Great people make a great company!
They are OK I guess I haven have any claims with them so can not review that part but I will explain why I have 3 stars.
I had to re write one of my policy (property) because it was wrong for the last …
I really loved the agent and the rate. Only issue I have is the Route Report app for driving safety. It logs my hands free phone calls as phone usage while driving but it’s not unsafe, it’s all hands free and voice commands. I don’t …
Every time I’ve had to call the insurance company I get worried it’s just a long-drawn-out process but the 3 times I have had to call and get some help, once my truck broke down and I was on the side of the road, and another time cause I …
I had a great experience with the insurance agent I spoke with. She was very polite and knowledgeable. She also got me a affordable policy. I’m happy I came across this insurance company.
I don’t know where to begin but the rap that I dealt with is very nasty and very hostile. I’m not accustomed to this type of behavior. When I presented his behavior he’s threatened me by saying I am not going to talk with you anymore. Really don’t like dealing with this company. They’re very unprofessional and very expensive.
I initially thought my agent was being pushy, as I am in insurance sales as well. Boy was I wrong! My price came back $100 lower than what other companies were charging me. I was stressed and Andy made everything super easy. He was such a God send💚 …
Wonderful experience! Jerrica, Lead Agent is very knowledgeable in this business. She took my budget into consideration while helping me with my car insurance needs. I now have car insurance that I can afford. Thanks, Jerrica! 😌 …
National General is an amazing place to work! They really care about your personal and career goals and want to see you succeed. Innovation at its finest and excellence is our standard. We love our customers and it shows in how they treat our employees. Come work here! You’ll love every second of it. 🙂
Our insurance was great; affordable with no issues until we bought a 2015 Toyota Prius and added it to our policy. It raised our policy rate to over 2k per year, then we added our 16 year old son to our insurance policy and the yearly rate went up to $5403. That is outrageously expensive!
She explored all my options and ensured I received the correct minimum coverage for the state in which I reside. The rates were better than USAA in which I had been with for about 15 years. So glad I switched.
I requested an SR22. I just purchased a car after a year of being without one. 3 days later, no filing done and no one was able to provide a timeline. They said it was automatic, but apparently it wasn’t. I cancelled to inception. My …
Luke was great to work with! He answered all of my questions and even told me when he could not beat what I was already paying for some insurance. I ended up only being able to switch auto insurance, but saved a bunch of money.
National general insurance is a great auto insurance provider, my only issue is the weekend customer service coverage area. About a year ago I totaled my car on a Saturday and basically had to wait until Monday to start the claim process …
The representative I spoke with, Ms. Lurline, was extremely professional, knowledgeable, a very good listener and easy to speak with. She listened to my needs and understood my budget. At the end of our conversation, I was a very satisfied customer.
When addressing issues, there is no procedure in place to get access to supervisors. Company went into another groups files in order to access my account info and proceeded to withdraw funds that were not due NGI. Im very disappointed.
I recently took a auto policy with NGI. I can’t say enough great things about my customer service experience. The customer service providers are polite, friendly and answered every question I asked. When searching for a policy the agent I …
Great experience working with this company. Straightforward product information was given and they were careful to compare ‘apples to apples’ against my previous product. …
The folks at national general were very professional and courteous. They helped me find a better policy and a lower rate than what I was charged at state farm. I’d recommend giving them call to see how they can help you pinch those pennies and save money.
We just switched to National General Insurance. They did save us a considerable amount on our car insurance and have been very pleasant to deal with . That is about all I can say at this point, but I don’t think we will have any problems. …
Cheap doesn’t mean it’s always good. We have had nat gen home insurance for couple of years now. The rates are good and they never thought we would be needing to make any claims. Part of the country we live in is very up and coming and high …
While the customer service I received was excellent , there are a few issues that I find to be less than desirable. Having to submit my roommates insurance for his vehicle that I di not drive ,nor does he drive mine, is ridiculous. I feel …
I had such a horrible time at DMV. When I called National General Insurance, the the representative immediately helped me find the cheapest policy possible, and saved me hundreds of dollars. After that I had even more trouble at DMV. I …
The process was very easy and the representative I spoke with was very polite and educated about what he was selling. I have referred friends and relatives to National General and they all had the same experience.
I am extremely pleased with the level and degree of professionalism that Victoria displayed while working with me and my complicated issues to get me insured. She most definitely went well above and beyond what other agents have done for …
Omg ! I absolutely loved my experience with them. My rep (I cannot remember his name but he was amazing) was patient with me, he made jokes with me, he didn’t mind that my baby was being extra loud (5mo and teething 😩). He made my experience flawless. I felt like he went the extra mile for me. …
Very fast and detailed about everything I asked. I didn’t feel like I had to do anything I didn’t want to do. I got the coverage I needed for my car, the pay wasn’t as high as I thought it was going to be. They were very nice and patient (I was asking a lot of questions). I told a lot of people about them once i was done.
CUSTOMER SERVICE REVIEW
I had a recent issue with my policy, and When my local broker -who initially started my policy with national general- was of NO help (beware of money hungry, …
I had a great experience. The customer service was exceptional. Mrs. Mia was my agent in Amory and she was extremely helpful, found me an affordable policy and even gave me and my husband t-shirts.
Gabriel in the Kississmee, Florida location got me a policy via telephone on 9/16/2019 while I was at the dealership. He was friendly and thorough. However, I am giving 1 star because I went to Direct General located on 7317 E Colonial …
This was one of the best experiences I have ever had witnessed any insurance company. The person I spoke with led me through the process step by step and was very professional and very patient. And cut my premiums in half. I told the rest …
My experience was great. The agent Mina that I dealt was very professional and knew her job very well. I had called about Home owners insurance and she handled everything perfectly. I had home owners insurance within 24 hours,.
My agent was Derick and he was awesome! He helped me so much by really making sure my old policy got canceled to then write my new one. He even got upset when the side company mistreated me by not assisting me in canceling the old policy. He was so polite and funny with me that it seemed so much easier to get the policy.
Good luck trying to change insurances. I have been battling for weeks to cancel a homeowners policy. I am current stuck paying two home insurances because National General fails to cancel their policy when requested over and over.
I called wanting to request an insurance quote on auto insurance. The gentleman that answered the phone was very nice and knowledgeable
about what I wanted. We talked a while and set up a policy for me. He helped …
I had a nice experience getting insurance thru National General. Their quote was less than half what I was going to be paying if I renew with the company I had been with for 5.5 yrs. Gwen was very helpful in getting me set up. I think I will be happy with the company.
My experience was awesome. They offered the lowest rate for full coverage insurance than all the insurance companies I quoted with, which were a lot. I have everything on my insurance including a death benefit and my rate was still lower …
Super experience! Perla helped me. She was very knowledgeable and friendly. Both ladies in the office were able to answer all my questions and concerns. I will be saving about $500 a year switching over and grouping our coverage together. Perk: I shop at HEB and can go there as need on same trip!
Was at ease with the Rep. She was very professional. Made things very clear, simple and easy. Also offered me independent towing service that can’t be beat. I really appreciate it. I recommend this auto insurance.
Robert Guster was more than helpful in assisting me in finding the perfect coverage for my car auto policy. He was quick to respond via phone or email to any questions I had and was a pleasure to speak with. Highly recommend him!
My experience was wonderful. I’m very satisfied with my insurance quotes. My agent was very knowledgeable and took his time in explaining my needs. Thank you so much and I’m glad to be a client of National General.
what can i say they did not tell me i have to drive my part time vehicle every other day, they wanted a proof address but NEVER sent an e mail, but they want to know about my motorcycle which is insured elsewhere, and their website forces …
After contacting several other insurance companies, National General Insurance was not only the least expensive, but had thee BEST CUSTOMER SERVICE! My reps name is (also) Christina & I was so impressed with her that I would’ve signed up …
My experience was great. Elizabeth was awesome! She was very knowledgeable, and very helpful with helping me save money without any changes in coverage. I would highly recommend checking out National General for competitive rates.
I had a really good experience with this company. I used to have this insurance company a while back and when I got into my accident, they handled things quickly and efficiently. After venturing out to get my own insurance, I came back to …
Very fast and courteous quote, saved $50. a month on premium over multiple insurance companies, agent was able to set me up and get my coverage started immediately and provide me with proof of coverage. I am recommending to my family and friends.
David made my experience so easy and fun! He was so kind and so understanding with my not so good driving history and my lack of knowledge when it came to getting new auto insurance . The rates are fantastic and customer service is awesome I didn’t feel confused at all after the fact!
National General is a wonderful insurance company. The agents are very knowledgeable and helpful. They really put in an effort to get to know you so that they can offer you the best policy and price. National General claims adjusters are …
Excellent service requested paper documents and statements which was agreed to with no issues. Best rates I found. Coverage was state required for financed vehicle with different options offered with no pressure to increase coverage. Different deductibles offered with no pressure to take lowest or highest. I am very pleased.
I couldn’t have had a better experience. Every question I had was answered before I asked and the knowledge of what I needed to be covered and not pay $500/month due to a recent D.U.I. was above and beyond. Not sure if I can name my agent …
I spoke with Michael and he was very kind, courteous, and answered all questions. I got a great quote and a discount for using my checking account as Auto payment as well. I truly know I’m safe! Thanks Michael your awesome!
My claim experience with this company was awful. They were very slow and did little to communicate with me unless I initiated it. After calling a few times to try and learn the status of my claim I was told it would be denied. They …
The rep was informative and made the process very easy. No hard sales tactics, just facts and I made my own decision on the policy aspects that were right for me and my budget. The price was just right, too! Half the amount $$$ of the other 2 quotes I received from other home insurance companies 🙂 Terra N. Maine
so far so good. I needed auto insurance right away and National General Insurance had the best rate out of any other insurance company!! They were also accommodating and worked fast to have my papers faxed to the dmv.
The young lady that helped me was great. But, since I live in Michigan and since I hadn’t had insurance for over 6 months, the rate was horribly high. Purchased it with the info that the rate would go down after 6 months and when I bundle with the new home I’m buying.
The sales person was very pushy and talked over me a lot. She continuously tried to bundle services that I did not need in order to get me a “discounted rate”for my auto insurance before actually running my vehicle history, which I knew …
it was great. Friendly, enjoyable. He was polite, and had a great personality, and laughed at my jokes. Wasn’t an old grumpy rude person like u get on the phone sometimes. He got me the best possible policy he could for my insurance. So thank you Cody for everything, and keep up the good work. You deserve a raise.
Extremely pleased with over $ 500.00 SAVINGS in premium per year for exactly the same coverages . Convenience & simplicity of getting a quote , was smooth, as was getting the policy started , and recieving coverage ID cards via E-mail …
I don’t know where to begin but my “AGENT” BRIYANA BALDWIN IS VERY UNRESPONSIBLE!!I I Really don’t like dealing with this company. They’re very UNRESPONSIBLE AND EVRY UNPROFESSIONAL!! I’M GOING TO ASK MY FRIENDS TO GIVE YOU GUYS A BAD FEEDBACK, BECAUSE YOU DESEVRE IT. YOUR CUSTOMER SERVICE IS HORRIBLE!
I WOULD LIKE TO THANK THE GENTLEMAN WHO HELPED ME TO ADD MY TRAVEL TRAILER TO MY INSURANCE. HE WAS GENEROUS WITH HIS TIME
AND HELPFUL IN EVERY WAY.
I BELIEVE HIS NAME WAS JOHN PHELPS.
They were professional educated and friendly made sure to explain everything in full detail and no problem answering any questions I had also the rates were amazing definitely sticking with this company for the long run
I was searching everywhere for decent insurance on my car, every other company wanted to beat around the bush and give me stuff I didn’t ask for, so I contacted National General and got my insurance in less than 10 minutes. This company is amazing and the price isn’t bad. Wish they offered full coverage on mine though. (1992)
Almost 4 months now and my car is still in the shop. My handler does not return calls, his boss promises to do follow up and never does. My handler has learning difficulties and I admire the company employment ethic, however my patience has run out.
My experience with National General was great ! The agent was up front and very helpful . All of the benefits and fees were explained along with the options . There were no mystery fees or outrageous option suggested with this policy. I am very happy to have chosen National for my insurance needs and plan to add a second vehicle !
I was looking for cheaper insurance. I went into Warren insurance group on Cumberland rd Fayetteville NC whom had insurance with another company. Ms. Dibble was very nice, Very professional. She found a better rate, and more coverage. Ever one in that office are very nice and very help full!
Thanks
The sales agent was amazing! He wasn’t pushing me into buying at all but he also found me the BEST deal I’ve heard and when I say I have searched them all… I mean ALL. I’ve called every big and little insurance company & he treated me …
I just purchased a used vehicle and needed it to be legal quickly and easily. The phone rep I spoke with was very expeditious, knowledgeable, and friendly. Total call took less than 35 minutes and I had a liability ID card for my car. Thanks for making the process easy and pain free!
I enjoyed my experience with NGI and Nicholas Marciniak was excellent help in getting my vehicle insured at the best price possible. He was very knowledgeable in giving me quotes and comparing other companies. He was very helpful and was …
Andy Moon was so very helpful in finding me the lowest rate for both of my cars. Apart from one another, the price per year for car insurance was drastically lower than what I had been paying; however, for both cars together, I actually …
My insurance agent Nick was absolutely EXCELLENT. He went over my policy in detail and found some great discounts that helped lower my rate! His customer service, zeal an enthusiasm really helped make this process a smooth one . I really appreciate you Nick for everything!
Olivia at Personal Express in Roseville was wonderful! She followed up with us as our move date got closer and was so helpful! We saved money and were able to bind higher limits of coverage on our auto as well, saving us $50 per month from …
I wish I could give them no stars because that’s what National General Insurance deserves. From the very beginning my claim was a disastrous! I had a guy hit my car who had National General as his insurance and since it was his fault (he …
Awesome people who take the time to make sure to save you money and understand what you have. Well going to add that I later cancelled my policy because they lied. After carefully going through everything with the wonderful lady on the …
National General Insurance I find that it is very good insurance customer service is really great very understanding they’re very helpful to me they I’m very patient and if you don’t understand something they go through it with you I would have recognized this insurance to anyone family friends anyone that need first time insurance
Great service and follow-up too! Mr. Craig Rose was very knowledgeable about the type of coverage and policy limits required by the state of North Carolina. He has a great sense of humor, excellent follow-up and my policy was priced within my expectations. Overall very impressed with the service I was provided.
I had insurance with National General and lost my renewal at no fault of theirs. After 1 year I am a returning customer. I couldn’t be more happy. Saved about $1000.00 with more services built into my insurance policy. The guy who …
Derek Phillips was awesome! He was super super patient while I was trying to get insurance on my truck over the phone while I was at the dealership. Got low rates even though I had a few speeding tickets leading to points on my license. …
Good service always ready to help and give the fast response to any questions or problems I have had. Well worth the price when working with a budget in mind. True savings.
This company is by far the worst company I have ever been with…I can’t wait to switch to a different company….my car has been in the shop about two weeks and still is not quite done.. yet I was told that they were not Gona extend the …
I have had nothing but great experiences with this agency. My daughter was in an accident and it was a stress free process. The prices are more than reasonable for great coverage. Also, every customer care rep I have dealt with is very helpful.
The worst insurance ever, the worst experience ever. I can’t believe that in this country insurance company like this exists. The person who was insured in this company hit my car almost months ago, nobody cares about my car. That I can’t …
Don’t Believe these fake reviews praising National General. Their Service sucks and their home insurance policies are a scam. I can just imagine how many people they have denied claims and took all their money, then drop them. Nasty, disgusting and wicked people.
It was very quick and easy to find a policy that met my needs. The agent was extremely accommodating and pleasant to speak with. I recommend this company when looking for insurance
I worked with Karla and she was AMAZING! She was courteous, friendly and very patient with me. I was applying for SR22 insurance and had many questions but she definitely took the time to help me and answer all my questions. She was able to …
I had a great experience with the agent that helped me find what would fit my needs! && due to comparisons I’ve made the best decision! I’m very thankful I made that call on that day !
Terrible customer service. Thought it would be a good idea to get coverage with them for full time travelers. Their customer service is awful and they are very difficult to work with. I’ve been in the process of canceling (which could have …
I do not know about this insurance company as an insurance carrier. The agent helping me neglected to inform me of the cost of the roadside assistance from the beginning. Jackie also neglected to inform me that I washing paying for one …
By far one of the worst customer service experiences I’ve ever gone through. My car was stolen and the insurance company could barely help. They were extremely unresponsive to my calls and emails. If you are assigned Lisa Bumpus – RUN! Ask for a different adjuster. Her supervisor Mitch Henn was no help either.
We just started with National General and they showed me they are a company that cares about there customers, the walked me thru all of the policy numbers and prices and explained each coverage. they have good policy coverages i didn’t have …
This was a worthwhile experience getting a quote that was affordable and beneficial to my family and business partners. It was an awesome great experience and I would definitely recommend this affordable insurance company to anyone.
The agent on the phone with me was very professional, advised me of options that I have since moving to a urban city with high rated. Very thorough and no pressure was placed on me. With basically the same coverages with my positive driving record, my premium went down. Thank you
My agent Kristen is fantastic. She answers questions and takes care of my needs quickly. I would say there’s nothing she could do better but work 24/7.
Was asked to provide insurance information for household members over 18 in order to complete the process. I found this to be a nosey way of doing business and very unprofessional. I get it, your trying to gain clients but that’s not the …
National General proved to live up to it’s reviews as the #1 rated RV insurance company. The agent that helped me, Raymond Cox was very professional and personable, answering all my questions.
If I forget to pay my insurance and it cancel National General want report it right away and my tag want be in jeopardy! I love this! I’ve been with National General for years!
If I could leave no stars I would. Apart from being overly expensive for poor insurance when I found another company to go with instead of saying congratulations or we are sorry to see you go the agent that was “assigned” to me makes sure …
I really appreciated the care Ms. Lucy showed with helping me recieve the best quote for the best price I was looking for making sure I understood everything & I thank her for that.
My Agent Brooke was a joy to work with in selecting the right products for my individual needs! Thank you Brooke for your professionalism and patience in allowing me time to weigh the options I had, National General Insurance is very …
This is an atrocious company. I did not receive invoices or a cancellation notice and received an email that my homeowner’s insurance was cancelled. The representative was incredibly rude when I called. I have never had a claim. Avoid this company.
Easy to get online auto insurance, it was available as soon as i paid my premium the same day. They allow you to adjust your policy how ever you would like to and the rates are very reasonable. Like my rate was going to be $44 a month in installments. I would recommend this company in the future. Thanks!
I was paying $800+ for car insurance which I already thought was high. Six mo ths into my policy I recieved a $550 increace on my policy with no prior notice. When I canceled my policy due to this I canceled on october 30th. I was promised …
They would not cancel my insurance until I provided them with a fully executed agreement of sale for the vehicle (which wasn’t being sold, it was being returned to the dealer). This forced me to pay another month while I waited for the …
The agent was patient and knowledgeable. I had never heard of this company but now I’m glad I did. Good rates and easy to work with so far. I highly reccomend Ken Thompson. …
I signed on to the website and completed everything required ONLINE! I love that. I just needed a simple RV policy and I was able to do it all myself. There was one form that had an error on it, but the service agent Monta was able to …
National General gave me the opportunity to get insurance almost immediately.Their Agents were very helpful an took the time to explain the policy as they found one within my budget, very professional. Thank You So Much!
I just switched my RV insurance to National General Insurance. The process was quick and easy. The customer service representative who assisted me was Eric. He was friendly, helpful and knowledgeable about recreation vehicles. I am glad I was able to get the coverage that I was looking for and their price was reasonable.
CSR was great.
Upon getting policy, the coverage was for $13000 – my new class b camper van sells for $139,000. So the rate was WAY off. Good thing I looked. …
The call was to check on RV insurance for a new RV. The representative was extremely cheerful, knowledgeable, and polite! The rate she quoted was better than my previous insurer, which I had some expensive disagreements with over a claim. …
They raised my rate immediately after signing up. They said I had a fault accident on my driving record causing 2 points, so I contacted the department o motor vehicles and they said I had no points. Then I contacted my previous insurance …
My experience with National General Insurance was one of ease, savings and a professional attitude that no other insurance company purported. No pushing, no harassing emails just service. I’m extremely pleased and recommend them highly!!
My insurance agent is Jessica Simpson and boy can I tell you she was simply amazing to work with. she helped me through every step of the way, made the transaction as easy as possible and was VERY professional. I don’t know how you guys …
For too long, it wasn’t easy to get affordable insurance after I had messed up my previous insurance with a class A company. Thankfully NGI helped me relaunch, gave me insights into what can help me out on the road, minimize claims, get …
I really don’t know what to say. I was switched around from one CS person to another based on my phone number. I was never asked about my location because I moved from California to North Carolina. I had to speak to 3 different people …
The worst of worst İnsurance Company ever😡🤬😡The adjuster assigned to my claim has not even called me or returned my phone calls it’s been 3 weeks. I dont even know where is My car,Insurance company picked up my car 2 weeks ego from body …
The WORST customer service, reps are rude take no time to explain things, provide misleading information, claim examiners dont return phone calls, messages or emails.
National General Insurance is right for me. WHY? Ok, I’ll tell you. Last week I learned that I had no Insurance I was totally unaware of this fact. I called National General and within minutes I was covered the National agent was very …
I was able to get my RV insured with a minimum of fuss ,online and it was very easy to complete the process. Rates are competitive and now fully covered I can sleep nights
NGI. was great. I love the idea have only have to pay a little more when I take my travel trailer out of storage 2 weeks of the year. The rest of the time it sits in storage. Great service from agent on my needs.
I found national general auto insurance very affordable/saved me money on my monthly payment. Very easy to navigate online quotes and finalizing purchase of new policy. Would recommend to everyone
The worst insurance company
It been more than a month and my car at body shop waiting for adjuster.
Nobody to communicate with everytime I called no response only voice mail
Very bad experience with National General insurance
Ken was my agent an he was very pleasant had a sense of humor the whole conversation was a great one very professional and polite five Star rating for the insurance an 5 ⭐ for ken
The Agency who assist me in signing up for this insurance were very knowledgeable about what is going on in the Insurance Business. I also like the protection that this insurance will give me while I’m driving down the road or just with my …
Worst customer service EVER! I’ve been waiting 10 days now with no response! I have emailed, messaged, called, left voicemails, escalated to supervisors, etc. I have been completely IGNORED! My car is sitting at an Autobody shop waiting for …
Never had a better insurance company. Top rate — fast, efficient, courteous, sympathetic, attentive, respectful. And I also recommended NatGen to someone in my condo who asked for an insurance company.
Really enjoyed my time with Jason discussing my options on insuring my truck. I had complicated circumstances with my situation but Jason navigated my issues easily and with confidence. I bought my policy with your company, not because you …
Either they need to update their automated service, or the CSRs need to get to work on time and answer calls. Already waiting an hour and a half and machine says offices still closed.
National General Insurance exceeded my expectations in comparison to my past insurance companies. I wouldn’t hesitate to recommend this company to other prospective customers.
Somehow my car insurance keeps raising $20 and $15 at a time Despite the fact i have nothing on my record. Havent goten in accident, made a claim, or have had tickets and yet they keep charging me more and more. I DO NOT recommend this company. I will be finding a new one.
My agent was awesome, very helpful and gave me what I asked for and the price he gave me was the price I paid. Last insurance company change my price 4 times in one day and change it again when bill was due. Sorry Flow but found better insurance and better price. Thanks William for taking care of me.
I purchased a replacement motor home, and I needed replacement insurance for the new vehicle. It was an easy process to purchase the insurance from the website. However, I needed to cancel the old policy, and that required the assistance …
So far so good but I just started using them. My friend Joe told me this is who he uses for his RV insurance. I also switched to letting them be my toad (towed) car insurance. The quote was much much less than USA… They farm the RV …
Found NG through Good Sam RV insurance program, and wow — SO glad I did! My rep was professional, friendly and efficient. Asked what he needed to, didn’t try to sell me on a hundred different things, respected my time and best of all, I …
The man that was designated as my insurance rep. who I would be dealing with was very pleasant on the phone. However, I informed him I was at the AAA and they were waiting for my ID card to get faxed so that they could finish the plates. He …
Paula in Jacksonville NC was fabulous! I have not had a need to shop for automobile insurance in quiet sometimes and she made the process a very pleasant and painless experience. …
Andrew assisted me in obtaining new car insurance quickly and efficiently. And for less than I had been paying with Nationwide. For virtually identical coverage. And I didn’t switch my homeowner’s. I’ll be doing that next though thank you National General
I have had an auto claim that has been open for several months. I continually outreach to my representative via email/phone and he never responds back. This is very unprofessional as I have never had any experiences in the past with other …
Charity helped me with everything I needed and she was awesome! She was polite and extremely knowledgeable. She made shopping for auto insurance way easier than it has been in the past and I really appreciate that.
The guy I talked with on the phone was cheerful, courteous, knowledgeable and had a sense of humor. And Helpful! He not only met my needs, but exceeded them in both coverage and cost. Of course, with my “dropping Allstate”, The Great & …
The lady at direct was very helpful in helping me find a plan to fit what I was able to afford. She was very patient and polite, she gave me quotes from the most expensive to the least expensive. I would recommend direct to a friend. Service was fast and friendly.
Easy to deal with, so much cheaper than the other companies. I saved over 150 dollars using this company. They appreciate and use my superb driving record and multi-vehicle discount, whereas the others did not.
I love our agent Tony Nguyen! He’s not the type of agent who will leave you hanging. He’ll help you until you get the most great, cheap and quality insurance. He’ll never give you false promises but tell you the truth 👍 just look for him when you call their insurance. He will take care of you …
So far so good! I got a quote online one of many different companies and lets just say my previous insurance was of a reptilious variety… national general not only beet the quote by 200$ but had MORE coverage. The agent called me …
Great customer service. They are a wonderful company that is willing to go the extra mile to make sure all of your needs are covered and help you manage your insurance in whichever way best suits your requirements . I highly recommend them.
National General has been a pleasure to do business with. There are a few things that could be worked on but what business doesn’t need some improvement? I think you should be able to link accounts. I have an auto policy and a separate …
I’ve been with National General for almost 30 years. I sold my motorcycle a couple of years ago and just recently bought a new one. I called National General because they have always provided excellent customer service at a very reasonable …
Bryce was not only friendly but he knew exactly what I was asking for in my new insurance and helped me understand the benefits in adding renters insurance to my plan! Very detailed but very helpful and easy to get through!
I had the best experience with KC he was so helpful and polite and reliable but best of all he found us insurance that was so much better than what we had and not that much difference in price….also our son who has a few red flags on his license was able to get an amazing rate also!!!! We all even have roadside assistance!!!
This is an awful company. I had my car insurance with them for 3 years. I gave up my lease in June 2019 because I got tired of moving it for street cleaning. I’m in the process of buying a new one. Today they told my agent it would be …
I started policy online. I did everything I needed to do. Got papers in the mail that had t be signed and sent back. I opened it, signed paper, and mailed it back same day. The I get notice I unsigned documents!! I am currently looking for a better company that actually updates their systems correctly.
I received almost double the coverage from my previous insurance company (Progressive) for about the same premium. Best yet it’s a one year contract verses a six month contract without having to deal with a local state inept insurance agency.
pricing is good. aside from that, they’re bordering on consumer fraud. they put my girlfriend on my police not only without my consent, but directly against my wishes. the policy is for me. NO ONE ELSE. they do not have the right as a …
The best price I could find for a 17 year old. They were very friendly and quick with the signing up process. Would recommend them for those reasons. Haven’t needed to use the insurance so not sure how claims process is yet.
There were great with everything there prices and work with me I would recommend them to everyone I now
I was thankful that Jorge was able to get my home owner policy back on track. Last year my experience w/ NGI home insurance was horrible, it left me w/o insurance for my home unless I was able to pay 2× the amount that I had been paying. …
The only reason why I gave 4 stars is because I have intentions on buying another vehicle and it will be my first time trying to insure 2! They are fabulous with customer care and knowledge so only price difference could make me leave. Pure awesome sauce!
Extremely mad.
It’s convenient that people tell you one thing then do another. I got told one price than a month l get a bill even after being told paid in full. And …
Got policy over the phone. Agent (John) was very helpful and curteus. I have Co several times over the past 25 yrs and have always been more then satisfied with their service and cost. Have recommended them to many people.
Ashley is AMAZING!!! She stuck with me for 3 different vehicles at 3 different times in 1 day!! Then when the policy I got didn’t match the dealerships requirement she fixed it the very next day when I called!! Shes extremely Sweet and …
Lynn help me with a cheaper rate than what I was paying at the other company. She did inform me that the coverage I had was too much and she would have never sold me that amount of coverage because I was not a homeowner. Thanks so much National General for honesty and assurance!
So National General pulled thru for me and ended up sending a check for my food spoilage Thank you!! When customers depend on their insurance and feel safe when devastation hits this is who we need to trust our insurance companies pulling …
Kensington was absolutely wonderful. She was very polite and friendly. Even after we agreed on terms she still managed to get me an even lower rate. I highly recommend national general.
I have had this company for my vehicle insurance for several years now without a claim and without any complaints from me. I would have given a 5 star rating except for my most recent experience with changing my policy to my new residence …
Very helpful consultant called Anthony looked after me, the quote was competitive and he was patient walking me through the process as this is the first time I bought insurance in America. Everything was done via the phone / electronically so convenient. Thank you 🙂
National General bought the company I work for almost 2 years ago and it has been a great experience. National General is a very supportive and forward thinking organization. They value their customers and employees highly treat them with care and respect. Great people make a great company!
They are OK I guess I haven have any claims with them so can not review that part but I will explain why I have 3 stars.
I had to re write one of my policy (property) because it was wrong for the last …
I really loved the agent and the rate. Only issue I have is the Route Report app for driving safety. It logs my hands free phone calls as phone usage while driving but it’s not unsafe, it’s all hands free and voice commands. I don’t …
Every time I’ve had to call the insurance company I get worried it’s just a long-drawn-out process but the 3 times I have had to call and get some help, once my truck broke down and I was on the side of the road, and another time cause I …
I did everything online. I never even had to deal with a live person/agent. Process was quick and easy. I found this quote thru using ‘The Zebra’.
I had a great experience with the insurance agent I spoke with. She was very polite and knowledgeable. She also got me a affordable policy. I’m happy I came across this insurance company.
I don’t know where to begin but the rap that I dealt with is very nasty and very hostile. I’m not accustomed to this type of behavior. When I presented his behavior he’s threatened me by saying I am not going to talk with you anymore. Really don’t like dealing with this company. They’re very unprofessional and very expensive.
I initially thought my agent was being pushy, as I am in insurance sales as well. Boy was I wrong! My price came back $100 lower than what other companies were charging me. I was stressed and Andy made everything super easy. He was such a God send💚 …
Wonderful experience! Jerrica, Lead Agent is very knowledgeable in this business. She took my budget into consideration while helping me with my car insurance needs. I now have car insurance that I can afford. Thanks, Jerrica! 😌 …
National General is an amazing place to work! They really care about your personal and career goals and want to see you succeed. Innovation at its finest and excellence is our standard. We love our customers and it shows in how they treat our employees. Come work here! You’ll love every second of it. 🙂
Our insurance was great; affordable with no issues until we bought a 2015 Toyota Prius and added it to our policy. It raised our policy rate to over 2k per year, then we added our 16 year old son to our insurance policy and the yearly rate went up to $5403. That is outrageously expensive!
She explored all my options and ensured I received the correct minimum coverage for the state in which I reside. The rates were better than USAA in which I had been with for about 15 years. So glad I switched.
I requested an SR22. I just purchased a car after a year of being without one. 3 days later, no filing done and no one was able to provide a timeline. They said it was automatic, but apparently it wasn’t. I cancelled to inception. My …
Luke was great to work with! He answered all of my questions and even told me when he could not beat what I was already paying for some insurance. I ended up only being able to switch auto insurance, but saved a bunch of money.
My agent was extremely helpful and understanding. They looked into my profile and provided great details for me to get lower rates!!! Thank you!!!
National general insurance is a great auto insurance provider, my only issue is the weekend customer service coverage area. About a year ago I totaled my car on a Saturday and basically had to wait until Monday to start the claim process …
I purchased insurance through Metromile since I don’t drive my car too much and National General was the insurance provider. …
The representative I spoke with, Ms. Lurline, was extremely professional, knowledgeable, a very good listener and easy to speak with. She listened to my needs and understood my budget. At the end of our conversation, I was a very satisfied customer.
When addressing issues, there is no procedure in place to get access to supervisors. Company went into another groups files in order to access my account info and proceeded to withdraw funds that were not due NGI. Im very disappointed.
The agent was Jose Peiro and he was very polite,helpful and understanding of the problem I was having. It was an overall great experience.
I recently took a auto policy with NGI. I can’t say enough great things about my customer service experience. The customer service providers are polite, friendly and answered every question I asked. When searching for a policy the agent I …
Great experience working with this company. Straightforward product information was given and they were careful to compare ‘apples to apples’ against my previous product. …
The folks at national general were very professional and courteous. They helped me find a better policy and a lower rate than what I was charged at state farm. I’d recommend giving them call to see how they can help you pinch those pennies and save money.
We just switched to National General Insurance. They did save us a considerable amount on our car insurance and have been very pleasant to deal with . That is about all I can say at this point, but I don’t think we will have any problems. …
Cheap doesn’t mean it’s always good. We have had nat gen home insurance for couple of years now. The rates are good and they never thought we would be needing to make any claims. Part of the country we live in is very up and coming and high …
It was easy to find and customer service was great
While the customer service I received was excellent , there are a few issues that I find to be less than desirable. Having to submit my roommates insurance for his vehicle that I di not drive ,nor does he drive mine, is ridiculous. I feel …
I had such a horrible time at DMV. When I called National General Insurance, the the representative immediately helped me find the cheapest policy possible, and saved me hundreds of dollars. After that I had even more trouble at DMV. I …
The agent was very helpful and nice. Made sure I understood and received the best insurance possible.
The process was very easy and the representative I spoke with was very polite and educated about what he was selling. I have referred friends and relatives to National General and they all had the same experience.
Great experience over the phone. Never got my insurance cards through email OR a receipt of payment. Other than that. It was good
I am extremely pleased with the level and degree of professionalism that Victoria displayed while working with me and my complicated issues to get me insured. She most definitely went well above and beyond what other agents have done for …
Omg ! I absolutely loved my experience with them. My rep (I cannot remember his name but he was amazing) was patient with me, he made jokes with me, he didn’t mind that my baby was being extra loud (5mo and teething 😩). He made my experience flawless. I felt like he went the extra mile for me. …
Very fast and detailed about everything I asked. I didn’t feel like I had to do anything I didn’t want to do. I got the coverage I needed for my car, the pay wasn’t as high as I thought it was going to be. They were very nice and patient (I was asking a lot of questions). I told a lot of people about them once i was done.
CUSTOMER SERVICE REVIEW
I had a recent issue with my policy, and When my local broker -who initially started my policy with national general- was of NO help (beware of money hungry, …
I had a great experience. The customer service was exceptional. Mrs. Mia was my agent in Amory and she was extremely helpful, found me an affordable policy and even gave me and my husband t-shirts.
Gabriel in the Kississmee, Florida location got me a policy via telephone on 9/16/2019 while I was at the dealership. He was friendly and thorough. However, I am giving 1 star because I went to Direct General located on 7317 E Colonial …
This was one of the best experiences I have ever had witnessed any insurance company. The person I spoke with led me through the process step by step and was very professional and very patient. And cut my premiums in half. I told the rest …
My experience was great. The agent Mina that I dealt was very professional and knew her job very well. I had called about Home owners insurance and she handled everything perfectly. I had home owners insurance within 24 hours,.
My agent was Derick and he was awesome! He helped me so much by really making sure my old policy got canceled to then write my new one. He even got upset when the side company mistreated me by not assisting me in canceling the old policy. He was so polite and funny with me that it seemed so much easier to get the policy.
Good luck trying to change insurances. I have been battling for weeks to cancel a homeowners policy. I am current stuck paying two home insurances because National General fails to cancel their policy when requested over and over.
I called wanting to request an insurance quote on auto insurance. The gentleman that answered the phone was very nice and knowledgeable
about what I wanted. We talked a while and set up a policy for me. He helped …
I had a nice experience getting insurance thru National General. Their quote was less than half what I was going to be paying if I renew with the company I had been with for 5.5 yrs. Gwen was very helpful in getting me set up. I think I will be happy with the company.
My experience was awesome. They offered the lowest rate for full coverage insurance than all the insurance companies I quoted with, which were a lot. I have everything on my insurance including a death benefit and my rate was still lower …
Super experience! Perla helped me. She was very knowledgeable and friendly. Both ladies in the office were able to answer all my questions and concerns. I will be saving about $500 a year switching over and grouping our coverage together. Perk: I shop at HEB and can go there as need on same trip!
Was at ease with the Rep. She was very professional. Made things very clear, simple and easy. Also offered me independent towing service that can’t be beat. I really appreciate it. I recommend this auto insurance.
Robert Guster was more than helpful in assisting me in finding the perfect coverage for my car auto policy. He was quick to respond via phone or email to any questions I had and was a pleasure to speak with. Highly recommend him!
My experience was wonderful. I’m very satisfied with my insurance quotes. My agent was very knowledgeable and took his time in explaining my needs. Thank you so much and I’m glad to be a client of National General.
what can i say they did not tell me i have to drive my part time vehicle every other day, they wanted a proof address but NEVER sent an e mail, but they want to know about my motorcycle which is insured elsewhere, and their website forces …
After contacting several other insurance companies, National General Insurance was not only the least expensive, but had thee BEST CUSTOMER SERVICE! My reps name is (also) Christina & I was so impressed with her that I would’ve signed up …
My experience was great. Elizabeth was awesome! She was very knowledgeable, and very helpful with helping me save money without any changes in coverage. I would highly recommend checking out National General for competitive rates.
I had a really good experience with this company. I used to have this insurance company a while back and when I got into my accident, they handled things quickly and efficiently. After venturing out to get my own insurance, I came back to …
Very fast and courteous quote, saved $50. a month on premium over multiple insurance companies, agent was able to set me up and get my coverage started immediately and provide me with proof of coverage. I am recommending to my family and friends.
David made my experience so easy and fun! He was so kind and so understanding with my not so good driving history and my lack of knowledge when it came to getting new auto insurance . The rates are fantastic and customer service is awesome I didn’t feel confused at all after the fact!
National General is a wonderful insurance company. The agents are very knowledgeable and helpful. They really put in an effort to get to know you so that they can offer you the best policy and price. National General claims adjusters are …
Excellent service requested paper documents and statements which was agreed to with no issues. Best rates I found. Coverage was state required for financed vehicle with different options offered with no pressure to increase coverage. Different deductibles offered with no pressure to take lowest or highest. I am very pleased.
I couldn’t have had a better experience. Every question I had was answered before I asked and the knowledge of what I needed to be covered and not pay $500/month due to a recent D.U.I. was above and beyond. Not sure if I can name my agent …
I spoke with Michael and he was very kind, courteous, and answered all questions. I got a great quote and a discount for using my checking account as Auto payment as well. I truly know I’m safe! Thanks Michael your awesome!
The agent was very pleasant, thorough, and efficient. It was a pleasure doing business with her.
My claim experience with this company was awful. They were very slow and did little to communicate with me unless I initiated it. After calling a few times to try and learn the status of my claim I was told it would be denied. They …
The rep was informative and made the process very easy. No hard sales tactics, just facts and I made my own decision on the policy aspects that were right for me and my budget. The price was just right, too! Half the amount $$$ of the other 2 quotes I received from other home insurance companies 🙂 Terra N. Maine
so far so good. I needed auto insurance right away and National General Insurance had the best rate out of any other insurance company!! They were also accommodating and worked fast to have my papers faxed to the dmv.
The young lady that helped me was great. But, since I live in Michigan and since I hadn’t had insurance for over 6 months, the rate was horribly high. Purchased it with the info that the rate would go down after 6 months and when I bundle with the new home I’m buying.
The sales person was very pushy and talked over me a lot. She continuously tried to bundle services that I did not need in order to get me a “discounted rate”for my auto insurance before actually running my vehicle history, which I knew …
it was great. Friendly, enjoyable. He was polite, and had a great personality, and laughed at my jokes. Wasn’t an old grumpy rude person like u get on the phone sometimes. He got me the best possible policy he could for my insurance. So thank you Cody for everything, and keep up the good work. You deserve a raise.
Extremely pleased with over $ 500.00 SAVINGS in premium per year for exactly the same coverages . Convenience & simplicity of getting a quote , was smooth, as was getting the policy started , and recieving coverage ID cards via E-mail …
I don’t know where to begin but my “AGENT” BRIYANA BALDWIN IS VERY UNRESPONSIBLE!!I I Really don’t like dealing with this company. They’re very UNRESPONSIBLE AND EVRY UNPROFESSIONAL!! I’M GOING TO ASK MY FRIENDS TO GIVE YOU GUYS A BAD FEEDBACK, BECAUSE YOU DESEVRE IT. YOUR CUSTOMER SERVICE IS HORRIBLE!
I WOULD LIKE TO THANK THE GENTLEMAN WHO HELPED ME TO ADD MY TRAVEL TRAILER TO MY INSURANCE. HE WAS GENEROUS WITH HIS TIME
AND HELPFUL IN EVERY WAY.
I BELIEVE HIS NAME WAS JOHN PHELPS.
They were professional educated and friendly made sure to explain everything in full detail and no problem answering any questions I had also the rates were amazing definitely sticking with this company for the long run
I was searching everywhere for decent insurance on my car, every other company wanted to beat around the bush and give me stuff I didn’t ask for, so I contacted National General and got my insurance in less than 10 minutes. This company is amazing and the price isn’t bad. Wish they offered full coverage on mine though. (1992)
Almost 4 months now and my car is still in the shop. My handler does not return calls, his boss promises to do follow up and never does. My handler has learning difficulties and I admire the company employment ethic, however my patience has run out.
My experience with National General was great ! The agent was up front and very helpful . All of the benefits and fees were explained along with the options . There were no mystery fees or outrageous option suggested with this policy. I am very happy to have chosen National for my insurance needs and plan to add a second vehicle !
I was looking for cheaper insurance. I went into Warren insurance group on Cumberland rd Fayetteville NC whom had insurance with another company. Ms. Dibble was very nice, Very professional. She found a better rate, and more coverage. Ever one in that office are very nice and very help full!
Thanks
The sales agent was amazing! He wasn’t pushing me into buying at all but he also found me the BEST deal I’ve heard and when I say I have searched them all… I mean ALL. I’ve called every big and little insurance company & he treated me …
I just purchased a used vehicle and needed it to be legal quickly and easily. The phone rep I spoke with was very expeditious, knowledgeable, and friendly. Total call took less than 35 minutes and I had a liability ID card for my car. Thanks for making the process easy and pain free!
I enjoyed my experience with NGI and Nicholas Marciniak was excellent help in getting my vehicle insured at the best price possible. He was very knowledgeable in giving me quotes and comparing other companies. He was very helpful and was …
Andy Moon was so very helpful in finding me the lowest rate for both of my cars. Apart from one another, the price per year for car insurance was drastically lower than what I had been paying; however, for both cars together, I actually …
My insurance agent Nick was absolutely EXCELLENT. He went over my policy in detail and found some great discounts that helped lower my rate! His customer service, zeal an enthusiasm really helped make this process a smooth one . I really appreciate you Nick for everything!
Great experience, I was comparing quotes with different insurance companies and national general
customer service agent reached out to me. I got the …
Olivia at Personal Express in Roseville was wonderful! She followed up with us as our move date got closer and was so helpful! We saved money and were able to bind higher limits of coverage on our auto as well, saving us $50 per month from …
I wish I could give them no stars because that’s what National General Insurance deserves. From the very beginning my claim was a disastrous! I had a guy hit my car who had National General as his insurance and since it was his fault (he …
Awesome people who take the time to make sure to save you money and understand what you have. Well going to add that I later cancelled my policy because they lied. After carefully going through everything with the wonderful lady on the …
National General Insurance I find that it is very good insurance customer service is really great very understanding they’re very helpful to me they I’m very patient and if you don’t understand something they go through it with you I would have recognized this insurance to anyone family friends anyone that need first time insurance
I’m very happy to receive your services
Great service and follow-up too! Mr. Craig Rose was very knowledgeable about the type of coverage and policy limits required by the state of North Carolina. He has a great sense of humor, excellent follow-up and my policy was priced within my expectations. Overall very impressed with the service I was provided.
I had insurance with National General and lost my renewal at no fault of theirs. After 1 year I am a returning customer. I couldn’t be more happy. Saved about $1000.00 with more services built into my insurance policy. The guy who …
Derek Phillips was awesome! He was super super patient while I was trying to get insurance on my truck over the phone while I was at the dealership. Got low rates even though I had a few speeding tickets leading to points on my license. …
Good service always ready to help and give the fast response to any questions or problems I have had. Well worth the price when working with a budget in mind. True savings.
Easy to use online tools. Simple to understand. This is what insurance should be. No pushy salesmen trying to get me to buy more. I love it.
This company is by far the worst company I have ever been with…I can’t wait to switch to a different company….my car has been in the shop about two weeks and still is not quite done.. yet I was told that they were not Gona extend the …
I have had nothing but great experiences with this agency. My daughter was in an accident and it was a stress free process. The prices are more than reasonable for great coverage. Also, every customer care rep I have dealt with is very helpful.
The worst insurance ever, the worst experience ever. I can’t believe that in this country insurance company like this exists. The person who was insured in this company hit my car almost months ago, nobody cares about my car. That I can’t …
Don’t Believe these fake reviews praising National General. Their Service sucks and their home insurance policies are a scam. I can just imagine how many people they have denied claims and took all their money, then drop them. Nasty, disgusting and wicked people.
It was very quick and easy to find a policy that met my needs. The agent was extremely accommodating and pleasant to speak with. I recommend this company when looking for insurance
I worked with Karla and she was AMAZING! She was courteous, friendly and very patient with me. I was applying for SR22 insurance and had many questions but she definitely took the time to help me and answer all my questions. She was able to …
I had a great experience with the agent that helped me find what would fit my needs! && due to comparisons I’ve made the best decision! I’m very thankful I made that call on that day !
Terrible customer service. Thought it would be a good idea to get coverage with them for full time travelers. Their customer service is awful and they are very difficult to work with. I’ve been in the process of canceling (which could have …
I do not know about this insurance company as an insurance carrier. The agent helping me neglected to inform me of the cost of the roadside assistance from the beginning. Jackie also neglected to inform me that I washing paying for one …
By far one of the worst customer service experiences I’ve ever gone through. My car was stolen and the insurance company could barely help. They were extremely unresponsive to my calls and emails. If you are assigned Lisa Bumpus – RUN! Ask for a different adjuster. Her supervisor Mitch Henn was no help either.
We just started with National General and they showed me they are a company that cares about there customers, the walked me thru all of the policy numbers and prices and explained each coverage. they have good policy coverages i didn’t have …
The agent remembered who I was and what we discussed when I contacted her again. That was important to me.
This was a worthwhile experience getting a quote that was affordable and beneficial to my family and business partners. It was an awesome great experience and I would definitely recommend this affordable insurance company to anyone.
The agent on the phone with me was very professional, advised me of options that I have since moving to a urban city with high rated. Very thorough and no pressure was placed on me. With basically the same coverages with my positive driving record, my premium went down. Thank you
My agent Kristen is fantastic. She answers questions and takes care of my needs quickly. I would say there’s nothing she could do better but work 24/7.
Was asked to provide insurance information for household members over 18 in order to complete the process. I found this to be a nosey way of doing business and very unprofessional. I get it, your trying to gain clients but that’s not the …
National General proved to live up to it’s reviews as the #1 rated RV insurance company. The agent that helped me, Raymond Cox was very professional and personable, answering all my questions.
If I forget to pay my insurance and it cancel National General want report it right away and my tag want be in jeopardy! I love this! I’ve been with National General for years!
If I could leave no stars I would. Apart from being overly expensive for poor insurance when I found another company to go with instead of saying congratulations or we are sorry to see you go the agent that was “assigned” to me makes sure …
I really appreciated the care Ms. Lucy showed with helping me recieve the best quote for the best price I was looking for making sure I understood everything & I thank her for that.
My Agent Brooke was a joy to work with in selecting the right products for my individual needs! Thank you Brooke for your professionalism and patience in allowing me time to weigh the options I had, National General Insurance is very …
Good place to get insurance at a resemble price.
Especially if you haven’t had insurance for awhile.
They give you a great deal
This is an atrocious company. I did not receive invoices or a cancellation notice and received an email that my homeowner’s insurance was cancelled. The representative was incredibly rude when I called. I have never had a claim. Avoid this company.
Easy to get online auto insurance, it was available as soon as i paid my premium the same day. They allow you to adjust your policy how ever you would like to and the rates are very reasonable. Like my rate was going to be $44 a month in installments. I would recommend this company in the future. Thanks!
I was paying $800+ for car insurance which I already thought was high. Six mo ths into my policy I recieved a $550 increace on my policy with no prior notice. When I canceled my policy due to this I canceled on october 30th. I was promised …
They would not cancel my insurance until I provided them with a fully executed agreement of sale for the vehicle (which wasn’t being sold, it was being returned to the dealer). This forced me to pay another month while I waited for the …
The agent was patient and knowledgeable. I had never heard of this company but now I’m glad I did. Good rates and easy to work with so far. I highly reccomend Ken Thompson. …
Agent very professional on phone and the complete quotation and transaction was handled in 20 minutes.
I signed on to the website and completed everything required ONLINE! I love that. I just needed a simple RV policy and I was able to do it all myself. There was one form that had an error on it, but the service agent Monta was able to …
National General gave me the opportunity to get insurance almost immediately.Their Agents were very helpful an took the time to explain the policy as they found one within my budget, very professional. Thank You So Much!
GREAT PHONE SERVICE
WE ARE A NEW CUSTOMER AND WE BUNDLED
OUR HOME RV AND CAR GREAT PRICING
JOHN B
I just switched my RV insurance to National General Insurance. The process was quick and easy. The customer service representative who assisted me was Eric. He was friendly, helpful and knowledgeable about recreation vehicles. I am glad I was able to get the coverage that I was looking for and their price was reasonable.
CSR was great.
Upon getting policy, the coverage was for $13000 – my new class b camper van sells for $139,000. So the rate was WAY off. Good thing I looked. …
The call was to check on RV insurance for a new RV. The representative was extremely cheerful, knowledgeable, and polite! The rate she quoted was better than my previous insurer, which I had some expensive disagreements with over a claim. …
They raised my rate immediately after signing up. They said I had a fault accident on my driving record causing 2 points, so I contacted the department o motor vehicles and they said I had no points. Then I contacted my previous insurance …
My experience with National General Insurance was one of ease, savings and a professional attitude that no other insurance company purported. No pushing, no harassing emails just service. I’m extremely pleased and recommend them highly!!
My insurance agent is Jessica Simpson and boy can I tell you she was simply amazing to work with. she helped me through every step of the way, made the transaction as easy as possible and was VERY professional. I don’t know how you guys …
For too long, it wasn’t easy to get affordable insurance after I had messed up my previous insurance with a class A company. Thankfully NGI helped me relaunch, gave me insights into what can help me out on the road, minimize claims, get …
Best RV rates and so easy to apply and purchase policy online
I really don’t know what to say. I was switched around from one CS person to another based on my phone number. I was never asked about my location because I moved from California to North Carolina. I had to speak to 3 different people …
The worst of worst İnsurance Company ever😡🤬😡The adjuster assigned to my claim has not even called me or returned my phone calls it’s been 3 weeks. I dont even know where is My car,Insurance company picked up my car 2 weeks ego from body …
The WORST customer service, reps are rude take no time to explain things, provide misleading information, claim examiners dont return phone calls, messages or emails.
Jake is a great agent, very helpful and glad to use him in the future.
National General Insurance is right for me. WHY? Ok, I’ll tell you. Last week I learned that I had no Insurance I was totally unaware of this fact. I called National General and within minutes I was covered the National agent was very …
I was able to get my RV insured with a minimum of fuss ,online and it was very easy to complete the process. Rates are competitive and now fully covered I can sleep nights
NGI. was great. I love the idea have only have to pay a little more when I take my travel trailer out of storage 2 weeks of the year. The rest of the time it sits in storage. Great service from agent on my needs.
I found national general auto insurance very affordable/saved me money on my monthly payment. Very easy to navigate online quotes and finalizing purchase of new policy. Would recommend to everyone
The worst insurance company
It been more than a month and my car at body shop waiting for adjuster.
Nobody to communicate with everytime I called no response only voice mail
Very bad experience with National General insurance
Ken was my agent an he was very pleasant had a sense of humor the whole conversation was a great one very professional and polite five Star rating for the insurance an 5 ⭐ for ken
The Agency who assist me in signing up for this insurance were very knowledgeable about what is going on in the Insurance Business. I also like the protection that this insurance will give me while I’m driving down the road or just with my …
Worst customer service EVER! I’ve been waiting 10 days now with no response! I have emailed, messaged, called, left voicemails, escalated to supervisors, etc. I have been completely IGNORED! My car is sitting at an Autobody shop waiting for …
Never had a better insurance company. Top rate — fast, efficient, courteous, sympathetic, attentive, respectful. And I also recommended NatGen to someone in my condo who asked for an insurance company.
Really enjoyed my time with Jason discussing my options on insuring my truck. I had complicated circumstances with my situation but Jason navigated my issues easily and with confidence. I bought my policy with your company, not because you …
Either they need to update their automated service, or the CSRs need to get to work on time and answer calls. Already waiting an hour and a half and machine says offices still closed.
National General Insurance exceeded my expectations in comparison to my past insurance companies. I wouldn’t hesitate to recommend this company to other prospective customers.
Somehow my car insurance keeps raising $20 and $15 at a time Despite the fact i have nothing on my record. Havent goten in accident, made a claim, or have had tickets and yet they keep charging me more and more. I DO NOT recommend this company. I will be finding a new one.
My agent was awesome, very helpful and gave me what I asked for and the price he gave me was the price I paid. Last insurance company change my price 4 times in one day and change it again when bill was due. Sorry Flow but found better insurance and better price. Thanks William for taking care of me.
I purchased a replacement motor home, and I needed replacement insurance for the new vehicle. It was an easy process to purchase the insurance from the website. However, I needed to cancel the old policy, and that required the assistance …
So far so good but I just started using them. My friend Joe told me this is who he uses for his RV insurance. I also switched to letting them be my toad (towed) car insurance. The quote was much much less than USA… They farm the RV …
Found NG through Good Sam RV insurance program, and wow — SO glad I did! My rep was professional, friendly and efficient. Asked what he needed to, didn’t try to sell me on a hundred different things, respected my time and best of all, I …