Since 1948, NALICO General has been working to make life easier for people just like you. Headquartered in Dallas, Texas, we offer you a dedicated … See more
Horrible company. Been waiting for almost a month to hear from them and they never answer or return calls. Been waiting for a rep to answer for over an hour now
AWFUL!!!! RUN THE OTHER WAY…. 3 WEEKS LATER FOR A CLAIM AND NOTHING IS RESOLVED YET….. THEY WANT THE 12 MONTH PREMIUM PAID REGARDLESS OF ONLY BEING WITH THEM 4 MONTHS AND THE TRUCK BEING TOTALED.. SCAM!!!!!!!
THEY ARE THE WORST COMPANY TO USE FOR ANY KIND OF COVERAGE. THE NEIGHBORS TREE FELL ON MY PROPERTY AND THEY WOULD NOT EVEN CONSIDER INVESTIGATING. THEY CHOSE THE EASY …
I’m very disappointed with this company I’ve had insurance with them for years I file 1 claim that was caused by my neighbor causing damage on my property and Im going thru hell behind this they had no insurance at all so arent dealing …
If I could give 0 start I would. This company they don’t care about business and ethic.
They end my policy, without noticed me… they dint called me or nothing.
Worst insurance company ever and getting them to cover the repairs is almost impossible. I’m taking my business else where and I wouldn’t recommend this company to anyone
Recently had a roof leak and ceiling cave in about the end of September early October it is early December and still getting run around this company sure is and I will not be renewing in April its cold and I’ve done everything sent in …
This is the worst insurance company I have seen. I work for a company that works with several insurance companies.These guys are by the far the worst at taking care of customers and paying a claim fairly. Spend the extra $200/year and get a real insurance company.
My Mother has this insurance and they don’t want to pay her claim. They’re rude and unprofessional. Don’t waste your time or money with them!! Im calling the news station!!
Worst customer service ever. They don’t care about their customers at all. Sell you policies that you don’t need and the ones that you do they don’t even offer them. I feel like they’re a fraud honestly.
Do not use Lloyd’s they take your money and when you file a claim they make excuses to not claim you!! Then when u call to complain they hang up on you! They are a fraud! Take your business somewhere else!
Worst insurance you can get if you get this insurance all they are going to do is take your money.If you have a claim they are not going to pay all they are going to do is make excuses of why they cant pay you. If you get this insurance get ready to get a lawyer too. I give it 1 star because it won’t let go any lower.
Terrible, irresponsible greedy company, they didn’t send the bill in June, got a letter in Aug for a closing notice. I called after hours for them to contact me and they they never did so I called them on they’re open hours and no one ever answered! Then they sent two bills in August! This National Lloyds is not fit to be a company.
11 years I have made my payment on time, one winter freeze I had electric lines pulled off my house by a tree branch broke. They said they don’t cover tree branches falling on electric lines I had to pay at Christmas time $2,500 electrician fix it
WORSE SERVICE EVER THIS PEOPLE MAKE MILLIONS AND THEY DONT CARE, BEEN A CUSTOMER FOR OVER 15 YEARS AS SOON AS I STARTED MAKING HONEST CLAIMS I WAS TOLD THAT THEY WERE GOING TO DROP ME I RECEIVED 1900 TO FIX MY ROOF I TRIED CONTACTING WHO …
WORST COMPANY EVER!! save your money they never answer calls and it’s always difficult to contact the company and once you contact the company they have excuses for not respond to your claims
The worst insurance company ever. Been paying them for over 10 years we asked them to come out on a claim. They sent us a 19$ check! Makes me sick that we have water running inside our walls and they won’t help us.
I’d give less than 1star if possible. Customer service is terrible. I’ve have one problem after another with my claim, it seems like the company is intentionally giving me the run around so I’ll give up trying – i.e. sent check with wrong …
This people are terrible every thing everyone has said about this company is so true this people are awful. They don’t return phone calls they can’t or want answer questions. They have go on hold for over an hour I will be failing a …
They are biggest SCAM in business! i have apartment in Las Vegas! my place got water damage from apartment above mine. they first told me i don’t have water damage insurance next day i got phone call from adjuster,after he finished …
If you’re dealing with Southern Harvest you might want to find another insurance company. Can never get in touch with anyone and they will close without warning
Not good when it come to filing claims. Don’t pay your bill one or two days late you will get a cancelation notice!!! Seen like it’s never due the same date each month!!!!
The slowest and worst insurance company in the world . We had a tornado come through east Texas we filed our claim and every week we hear it’s going to be another week but meanwhile we have so much damage to our yard and we need it fixed . …
Do not waste your money! These people only see you as a number on a desk not as a real person. All that matters is that they get as much money out of you as they can. God forbid you get sick and miss a payment. I do not care about the elderly or the sick people or the disabled.
I have been working with this insurance compan for almost a year. My ceiling started leaking. After thinking about what might be be causing the leak. I finally determined the leak only happened when it rains. In 2010 I had my home …
I’ve never in my life had an insurance company act in such extremely BAD FAITH as National Lloyds Insurance company in Waco, TX has. Stay far, far, far away from this despicable company or else you will just be wasting your money for no …
Ive been with them since 1999 never had a claim never missed a payment and this year they wouldnt send me my bill but they sure could send me a letter canceling my policy. I paid 780 a year for 40k coverage but farmers gave me 130k for $300 a year i wont be returning
Will not pay for repairs after decades of my elderly parents having insurance with them, it seems they feel my parents will pass soon enough and won’t ever have to repair the roof they have insured, instead making excuse that it isn’t …
National Lloyds is an amazing company with tons of integrity! This company stands behind the policies they issue. I work in the mobile home industry and give every customer a Nalico quote without hesitation. I know if my customers ever have …
Poorest customer service ever.
I am canceling my policy with them. They will throw you in loop hole with yr claims. I would not recommend this to anybody who is looking for home insurance.
i have had homeowner’s insurance with National Lloyd’s for going on two years. We had a thunderstorm in April 2017 and half my roof is damaged. After 6 weeks I have not even been told how much they will pay. Every time it looks like rain …
Worst Insurance company ever. If anything happens to your home even if it’s outlined in your policy, they will find a way to weasel their way out of not paying what they should to fix damages. I’m in the process of filing a complaint with …
I have been waiting 3 weeks, to receive a refund, for the balance on my insurance premium. Each time I’ve tried to check the status, I was given the run around. Where is my Refund?
The most HORRIBLE insurance company we’ve ever had to deal with!! I’ve had this insurance company for 10years now and never had to make a claim until now. Our roof needs to be replaced because we have leaks and water has been leaking into …
These people are crooks. My house had wind damaged and water damage due to Hurricane Harvey. I had an adjuster come out the first week after it happen and waited for three weeks to tell me that he was incompetent and needed to send another …
Worst customer service. I’ve been with this company for 14 yrs and can’t believe how bad I’m being treated. If you file a claim and need an adjuster to come inspect your roof to assess damage? Well no matter how bad the situation is, it will take 5-15 days. You can count on it being more likely the15th day. What a RIP off!
My insurance agent was useless and failed to even return my calls, but National Lloyd’s was awesome. They processed the claim quickly and efficiently. Fully satisfied.
I have a house that is half burnt down and the lot needs to be cleaned up. I have tried to contact the claims adjuster via email with estimates and multiple calls to him. No luck. I was scared that I will not be reimbursed for the tear down …
I had hail damage to my roof and the adjuster they assigned to me was terrible to work with. He was unresponsive and would not return phone calls from me or my roofing company. He said they would not pay the full roofing bill because the …
I had straight line winds come through my community and had 11 trees over 150 foot tall uproot on my property. National Llyolds was right on it working with my contractor and myself. I had to let my first contractor go because I just kept …
If scammers were an insurance company it would be this company. I wish that I could give them a negative star rating. I cannot say enough bad things about this company. They don’t cover anything but always takes your payments. They also gave me a check that bounced after finally covering something.
I have been with this insurance company for many years and never filed a claim. I had renters insurance with them. I had a renters that destroyed my rental property. I filed a claim. They denied my claim. They found no sign of vandalism …
Great company to work with. They pay their claims in a timely manner. I understand insureds get upset at times with the claims process but National Lloyds//Summit is a excellent company
If I could leave ZERO stars I would! What’s the point of paying a premium when they don’t cover your needs. Being a home owner is already hard, but knowing you have an insurance company that doesn’t back you up! EVEN WORSE!
Customer for 27 years. Never once claimed until 3 months ago for small auto issues. They refused, were rude and my home was way under insured. Do not go with this company. Boarder line unethical practices.
Things that are stated that are covered under homeowners policy, will get denied. When inquired, this company will find a loophole to not have to pay anything. However, you pay high premiums for basically no coverage. For example, I had a …
When this was just Lloyd’s, we had no issue. It would’ve been 5 stars, but since they changed their name and logo, they would get 0 from me. We received a letter saying they were changing name and logo…no biggie. I keep reading and then I …
(Translated by Google) very bad insurance
(Original)
Muy mala aceguransa
No response
Good service
Great service
Good rewards
friendly
Very polite and helpful
Not a very good place
Great service!!
Good Customer service
GREAT COMPANY
VERY AFFORDABLE
Great customer service.
Super cover, when you need it
Worst insurance i ever had
Have had no problems…
Client for years. Great service
Worst insurance company out there.Do not use this company
Always a pleasure doing business with National Lloyds
When you call you just get put on hold. Endless hold music and no agent answer. Terrible customer service.
If we have anything to happen too around or in my home they have been ghert
Rip off insurance! Excuses for no coverage are outrageous!
Jacked my rates up 6 times in 10 years…EXPENSIVE!!! DO NOT SIGN UP WITH THEM UNLESS YOU WANT TO GET OUR WALLET OUT!!!!!
Their service is absolutely horrible. Their website is not user friendly & you can never get anyone by phone.
Ive called around 10 times the same day waiting on boring music wait for around no less than 20min each time never got to speak to anyone
Scam company. Won’t pay, adjuster lies, SCAM, SCAM, SCAM. DO NOT DO BUSINESS.
They never picked up after a tree hit our house due to a thunderstorm. We call them during working hours and days. No answer.
Simply a horrible company steer clear of them. There are many reputable insurance companies around.
Being waiting two weeks for house ins to help me pay for my roof. Still Waiting!
Very rude customer service. They take way longer to handle a claim than most insurance companies as well. Stay clear
Horrible company. Been waiting for almost a month to hear from them and they never answer or return calls. Been waiting for a rep to answer for over an hour now
They took care of me very well after i had storm damage in 2015 this company is great.
I do not like being charged $7 extra a month on my house insurance. I was quite happy paying this bill in my neighborhood.
Not worth a penny; especially not worth the thousands we have paid in premiums over the past 18 years. I’ll let the door hit you for free.
AWFUL!!!! RUN THE OTHER WAY…. 3 WEEKS LATER FOR A CLAIM AND NOTHING IS RESOLVED YET….. THEY WANT THE 12 MONTH PREMIUM PAID REGARDLESS OF ONLY BEING WITH THEM 4 MONTHS AND THE TRUCK BEING TOTALED.. SCAM!!!!!!!
THEY ARE THE WORST COMPANY TO USE FOR ANY KIND OF COVERAGE. THE NEIGHBORS TREE FELL ON MY PROPERTY AND THEY WOULD NOT EVEN CONSIDER INVESTIGATING. THEY CHOSE THE EASY …
I’m very disappointed with this company I’ve had insurance with them for years I file 1 claim that was caused by my neighbor causing damage on my property and Im going thru hell behind this they had no insurance at all so arent dealing …
If I could give 0 start I would. This company they don’t care about business and ethic.
They end my policy, without noticed me… they dint called me or nothing.
Worst insurance company ever and getting them to cover the repairs is almost impossible. I’m taking my business else where and I wouldn’t recommend this company to anyone
Recently had a roof leak and ceiling cave in about the end of September early October it is early December and still getting run around this company sure is and I will not be renewing in April its cold and I’ve done everything sent in …
This is the worst insurance company I have seen. I work for a company that works with several insurance companies.These guys are by the far the worst at taking care of customers and paying a claim fairly. Spend the extra $200/year and get a real insurance company.
Worst home insurance ever, refusing to pay claims. Not recommended, Stay away while you can.
My Mother has this insurance and they don’t want to pay her claim. They’re rude and unprofessional. Don’t waste your time or money with them!! Im calling the news station!!
Worst customer service ever. They don’t care about their customers at all. Sell you policies that you don’t need and the ones that you do they don’t even offer them. I feel like they’re a fraud honestly.
I been with them almost 5 years and i have not no complains.
Very good costumer service.
Do not use Lloyd’s they take your money and when you file a claim they make excuses to not claim you!! Then when u call to complain they hang up on you! They are a fraud! Take your business somewhere else!
Worst insurance you can get if you get this insurance all they are going to do is take your money.If you have a claim they are not going to pay all they are going to do is make excuses of why they cant pay you. If you get this insurance get ready to get a lawyer too. I give it 1 star because it won’t let go any lower.
Terrible, irresponsible greedy company, they didn’t send the bill in June, got a letter in Aug for a closing notice. I called after hours for them to contact me and they they never did so I called them on they’re open hours and no one ever answered! Then they sent two bills in August! This National Lloyds is not fit to be a company.
11 years I have made my payment on time, one winter freeze I had electric lines pulled off my house by a tree branch broke. They said they don’t cover tree branches falling on electric lines I had to pay at Christmas time $2,500 electrician fix it
They canceled policy and didn’t tell me or my agent then refuse to send a check in which I paid full amount!!! Never use this company!
WORSE SERVICE EVER THIS PEOPLE MAKE MILLIONS AND THEY DONT CARE, BEEN A CUSTOMER FOR OVER 15 YEARS AS SOON AS I STARTED MAKING HONEST CLAIMS I WAS TOLD THAT THEY WERE GOING TO DROP ME I RECEIVED 1900 TO FIX MY ROOF I TRIED CONTACTING WHO …
WORST COMPANY EVER!! save your money they never answer calls and it’s always difficult to contact the company and once you contact the company they have excuses for not respond to your claims
The worst insurance company ever. Been paying them for over 10 years we asked them to come out on a claim. They sent us a 19$ check! Makes me sick that we have water running inside our walls and they won’t help us.
I’d give less than 1star if possible. Customer service is terrible. I’ve have one problem after another with my claim, it seems like the company is intentionally giving me the run around so I’ll give up trying – i.e. sent check with wrong …
This people are terrible every thing everyone has said about this company is so true this people are awful. They don’t return phone calls they can’t or want answer questions. They have go on hold for over an hour I will be failing a …
They are biggest SCAM in business! i have apartment in Las Vegas! my place got water damage from apartment above mine. they first told me i don’t have water damage insurance next day i got phone call from adjuster,after he finished …
If you’re dealing with Southern Harvest you might want to find another insurance company. Can never get in touch with anyone and they will close without warning
Not good when it come to filing claims. Don’t pay your bill one or two days late you will get a cancelation notice!!! Seen like it’s never due the same date each month!!!!
The slowest and worst insurance company in the world . We had a tornado come through east Texas we filed our claim and every week we hear it’s going to be another week but meanwhile we have so much damage to our yard and we need it fixed . …
Do not waste your money! These people only see you as a number on a desk not as a real person. All that matters is that they get as much money out of you as they can. God forbid you get sick and miss a payment. I do not care about the elderly or the sick people or the disabled.
I have been working with this insurance compan for almost a year. My ceiling started leaking. After thinking about what might be be causing the leak. I finally determined the leak only happened when it rains. In 2010 I had my home …
I’ve never in my life had an insurance company act in such extremely BAD FAITH as National Lloyds Insurance company in Waco, TX has. Stay far, far, far away from this despicable company or else you will just be wasting your money for no …
Ive been with them since 1999 never had a claim never missed a payment and this year they wouldnt send me my bill but they sure could send me a letter canceling my policy. I paid 780 a year for 40k coverage but farmers gave me 130k for $300 a year i wont be returning
Had need to get windshield replaced. They handled all quickly and relatively effortlessly. All staff were professional and responsive.
Will not pay for repairs after decades of my elderly parents having insurance with them, it seems they feel my parents will pass soon enough and won’t ever have to repair the roof they have insured, instead making excuse that it isn’t …
National Lloyds is an amazing company with tons of integrity! This company stands behind the policies they issue. I work in the mobile home industry and give every customer a Nalico quote without hesitation. I know if my customers ever have …
Poorest customer service ever.
I am canceling my policy with them. They will throw you in loop hole with yr claims. I would not recommend this to anybody who is looking for home insurance.
i have had homeowner’s insurance with National Lloyd’s for going on two years. We had a thunderstorm in April 2017 and half my roof is damaged. After 6 weeks I have not even been told how much they will pay. Every time it looks like rain …
Worst Insurance company ever. If anything happens to your home even if it’s outlined in your policy, they will find a way to weasel their way out of not paying what they should to fix damages. I’m in the process of filing a complaint with …
I have been waiting 3 weeks, to receive a refund, for the balance on my insurance premium. Each time I’ve tried to check the status, I was given the run around. Where is my Refund?
The most HORRIBLE insurance company we’ve ever had to deal with!! I’ve had this insurance company for 10years now and never had to make a claim until now. Our roof needs to be replaced because we have leaks and water has been leaking into …
These people are crooks. My house had wind damaged and water damage due to Hurricane Harvey. I had an adjuster come out the first week after it happen and waited for three weeks to tell me that he was incompetent and needed to send another …
Worst customer service. I’ve been with this company for 14 yrs and can’t believe how bad I’m being treated. If you file a claim and need an adjuster to come inspect your roof to assess damage? Well no matter how bad the situation is, it will take 5-15 days. You can count on it being more likely the15th day. What a RIP off!
My insurance agent was useless and failed to even return my calls, but National Lloyd’s was awesome. They processed the claim quickly and efficiently. Fully satisfied.
I have a house that is half burnt down and the lot needs to be cleaned up. I have tried to contact the claims adjuster via email with estimates and multiple calls to him. No luck. I was scared that I will not be reimbursed for the tear down …
I had hail damage to my roof and the adjuster they assigned to me was terrible to work with. He was unresponsive and would not return phone calls from me or my roofing company. He said they would not pay the full roofing bill because the …
So far so good. I’ve used them once before on a claim for the house and they did good. Now have a hail claim so we will see
I had straight line winds come through my community and had 11 trees over 150 foot tall uproot on my property. National Llyolds was right on it working with my contractor and myself. I had to let my first contractor go because I just kept …
If scammers were an insurance company it would be this company. I wish that I could give them a negative star rating. I cannot say enough bad things about this company. They don’t cover anything but always takes your payments. They also gave me a check that bounced after finally covering something.
I have been with this insurance company for many years and never filed a claim. I had renters insurance with them. I had a renters that destroyed my rental property. I filed a claim. They denied my claim. They found no sign of vandalism …
I still don’t know why I have not contacted another Insurance Company.
I had to put at least 1 star to be able to post. Really?
Great company to work with. They pay their claims in a timely manner. I understand insureds get upset at times with the claims process but National Lloyds//Summit is a excellent company
If I could leave ZERO stars I would! What’s the point of paying a premium when they don’t cover your needs. Being a home owner is already hard, but knowing you have an insurance company that doesn’t back you up! EVEN WORSE!
Customer for 27 years. Never once claimed until 3 months ago for small auto issues. They refused, were rude and my home was way under insured. Do not go with this company. Boarder line unethical practices.
Things that are stated that are covered under homeowners policy, will get denied. When inquired, this company will find a loophole to not have to pay anything. However, you pay high premiums for basically no coverage. For example, I had a …
When this was just Lloyd’s, we had no issue. It would’ve been 5 stars, but since they changed their name and logo, they would get 0 from me. We received a letter saying they were changing name and logo…no biggie. I keep reading and then I …