Navarro County Electric Cooperative is a non-profit electric utility company serving portions of Ellis, Navarro, Freestone, Hill andLimestone Counties in Texas.
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
3800 W State Highway 22, Corsicana, TX 75110
(Translated by Google) This company is the worst today I received my invoice and I got double the price I went to the office to see the problem and their response was that there was bad weather in December they refer to freezing days that …
(Translated by Google) Very good
(Original)
Muy bien
I want to give a BIG shout out, Kudos to Navarro County Electric Co-Op!
Sure we were inconvenienced to be without electricity for more than a day, we …
Just to expensive
great customer services
Horrible procedures and a lack of hospitality. Only in business because it is the ONLY provider.
Wish we could choose our electric company
Customer service was great, very helpful and quick!
They cut the limbs down alright. Just left a huge pile for a 68 yr old widow to deal with. Not real nice
The ABSOLUTE WORST electric company we have ever used! Terrible!!!!!!
Navarro county has the worst customer service of any provider,They do not open on time as well what kind of management runs this place
Worst electric company ever! Rude people that work in the office and prices are way too high!
Been waiting over a month for them to hook up service.when I ask when they will Be out to connect us, they tell me 2 weeks. Bad customer service. 2 small kids and no electricity.
February bills just came out. .15 a kwh up from .08 kwh last month. What should have been a $300 bill is now a $600 one.
I have had this company for about 13 years and they were always so good on taking calls, after the storm my electric bill doubled and no one is taking calls. Very disappointed
I have been with them since 1986.They are good people. They are fair as much as they are allowed to be. Excellent service. Thanks.
Never want to answer rude when they do answer and extremely overpriced! My bill has doubled with THE SNOW STORM AND they are not willing to work with you on your payment.
I’ve had Navarro Elec for years and only had 2 problems 1 was a transformer blew up interrupting power, they had it fixed in just an hour and one time a power surge tripped the transformer and within 15 mins everything was fixed super fast fixes for both problems, I couldn’t be happier with them
I have always been treated kindly by they’re employee’s. Both the inside Office personel like Mark & Maria. Also When I have had bad weather outages they’re electricians & emergency service men were at my home to fix the problems so fast no matter how bad it was outside! I’m glad to be a CO-OP member of N.C.E.C. since 1975
Lousy costomer service. They will hang up on you. They won’t answer simple questions. All I asked for was a print out of my last six months bills because I felt like I was over charged. The operator HOPE, hung up on me because she simply …
Navarro busted my water line with their truck while working on a transformer. I didn’t have water all day because they wouldn’t call a plumber to fix it. They attempted to fix themselves; left without telling me-NO WATER. I had to call over & over & over trying to get it fixed. I’ll NEVER live in NCEC service area again!!!
I do not recommend this place! I went in started services. With everyone knowing its going to be with a camper before hand. $500 to get started okay no problem the woman Laura asked to double check if there will be any extra cost they said …
I have been with them for over 25 years. Now that I’ve moved out of the area into non-coop country WHOA has price gone way up. When the power goes out in normal electric areas it takes longer to fix it. I miss Navarro.
A normal Electric Bill for our home is $200 a month. Today I find out we have a $1,075 electric bill after the bad weather we had two weeks ago. Can you say price gouge? Worst Electric Company EVER. Worst Co-op EVER. Worst customer service EVER.
Worst customer experience. I forgot to pay the bill, first time in 10 years. So I called this morning and paid it; two hours later on a freezing cold day I’m still waiting for it to be turned back on. When I called to see how long it would …
I’ve never had anything but good experiences with this co-op. They have always done right by my family and I. We were in a situation where family property was being sold. They got my pole set, my power on weeks ahead of schedule. To …
Navarro is their name, and price gouging is their game. Customer for two plus years, never missed a payment. Then snovid hit and my bill tripled. Even with the rolling black outs, I used less than half of normal use and the bill tripled. …
Random outrageous increases in bill regardless of the same amount of usage. Worst electric company I have ever dealt with. 10/10 DO NOT RECOMMEND.
Located in rural Freestone County for 20 years, I’m amazed at how much BETTER our service is than neighbors and customers getting service from other providers. Especially through the Feb. 14th 2021 freeze. …
Worst electric company ever. Wouldn’t use them if they were not my only option. 2 1/2 HOURS WITHOUT ELECTRIC WHEN ITS 102 Degrees outside and their phone line is busy. Can’t even reach them. Not sure if I can report them to the state, but I’m going to try.
I worked with Maria and a couple other folks at Navarro County Electric to have power setup at my property at Richland Chambers Lake. My experience was dramatically different than many of the folks who have provided previous reviews. Maria …
The customer service really bad, with a really really bad attitude so rude when they talk to their customers and my bill the price always change every month. That’s a camping house we go there twice a month but is feel like if you leave there and you use electricity every day. Very expensive…
My experience with the Co-Op has been nothing short of 5 stars. I needed a new service with underground electrical for my home. Online information had me concerned that it was going to be a nightmare. I found making trips to the office to …
That’s crazy winter bill $800.00 when I spend all day out of home and used electricity from 9 :00 pm to 11:00 pm
And 6:00 am to 7: 30 am just the refrigerator
Horrible customer service and absolutely robbing people who have solar panels. I have proof of this myself and plan to take the fight to this horrible company. Very dishonest for sure and all about making money off folks just trying to get by.
Everyone went above and beyond to help us get our electricity hooked up at our new house. A special thank you to Hope, Nonnie, Lindy and all the techs who came and did the work, thank you!!
First cold day since summer and power is off 1 hour and 30 minutes. Busy signals for 30 minutes of non stop attempts to report neighborhood outage. Finally got a person who didn’t know anything and reported outage. First thing she says is …
Need better options when moving from a large city. The billing is ridiculous! I miss Reliant, TXU, Champion! …
I have been living here for a year, I keep my thermostat at 79, and my bill has more than doubled. In April they “adjusted” my bill, and in May it had already increased by 95%. This is the definition of price gouging. I have never seen a …
Lots of entitled people leaving bad reviews, so I’m leaving one of my own that’s hopefully reasonable. …