(Translated by Google) I went to buy the cake, it was the simplest cake that I ate, they only threw the meat and the lettuce leaves, the tomato and I paid 10 dollars for that cake, the truth is that I do not recommend that place to eat …
This is a no-frills, highly competent insurance company for servicemen and veterans who know the value of life and of life insurance. They get it right the first time.
I’ve been with NMAA since 2007 and have always been impressed with their personalized service. DeGraft Johnson was superior in all facets to meet my needs.
Well if every Sales Rep was as kind and helpful as Tabitha Johnson you company would be slammed all the time. Seriously it was a painless process and Tabitha found just exactly what I needed and made it happen as soon as possible.
You offered me a decent policy for the right price for a 71 year old male. You responded to all my questions in a timely manner. Everyone was very friendly and courteous at all times. Thank you for all you have done for me.
Shikha Chawla was professional in every way through the process of approval of my policy. I am thankful for my policy and the security my family now has.
Excellent customer service and insurance affordability through it’s non-profit mutual structure. All eligible persons should utilize this great resource for their insurance needs.
Marivel Villazon was patient, nice and answered all my questions. Lastly, Navy Mutual rates for my situation beat everyone else that I was considering. Thank you!
Dan is knowledgeable, prompt, and patient. He always takes the time to go through all of my questions and concerns. I have come to rely on his advice, even when not buying insurance.
Joshua Williams provided clear information and presented several options and scenarios so we could make a well-informed decision. As a veteran, NMAA has been one of the best organizations to work with.
Great services–always very helpful whenever I call. Many services available–this is a mutual company– which is different (much better) than regular life insurance. (In my opinion)
Exceptional customer service. Taking the time to explain all options available to me. Never felt pressured or pushed when making a product or coverage decision. I consider both Laureen & Ryan my ‘go to’ representatives.
They are wonderful. A great place to invest in yourself for yourself and your family. Dan Pautler is the man. He always has a good and thorough response to all of my questions, always wants to help, and can explain the complex stuff in a …
Erik Anderson provided great customer service that clearly understood what my insurance needs were and helped me identify the best program offered by navy Mutual to meet my needs.
To be honest, I wish I knew about Navy Mutual when I first joined the U.S. Navy. The customer service is great, and the process was very easy to do and understand.
Quick, detailed and easy process! My rep was very knowledgeable and was very patient with me and my wife working around our schedule and at our pace. Highly recommended for anyone looking to build and/or expand their portfolio
The personal touch of a my relationship with Mr. Tim Sturgis over 13 years!. That means stability in Navy Mutual’ s organization, my life & his work life. That is quality stuff you can not make up. I trust Tim. Quality advice on life …
With some very significant life changes happening in my life, Shikha took care of every detail for me. She was able to describe everything I needed to know to make the best decision to make sure my kids would be looked after if there was …
I am in the Air Force Wounded Warrior Program as well as the Wounded Warrior Project. I was very discouraged that Navy Mutual could not offer me a life insurance policy to support my family post medical retirement. Fortunately I found coverage through a couple other organizations.
Excellent customer service! I was very pleased. After going through a nasty custody trial involving our grandsons, it was a pleasure to calmly and professionally work with NMAA to obtain life insurance for them.
Josh was helpful and informative. With his guidance, getting life insurance for my wife and I was not as difficult as I imagined it would be. I now have peace of mind my family will be taken care of if the worst thing ever happens.
Rock solid professional team with client/customer care at the forefront! Always place people first in everything they do! I am proud to be a member of a caring team! Milton J. Lockley, US Navy retired
I’ve been a customer of NMAA since 2006, and have never had a bad experience. Their annuities, while not growing strongly, have outperformed similar USAA products every year. Additionally, their customer service personnel are more polite …
Switched my life insurance from USAA to Navy Mutual a few months ago because of their very competitive rates. Awesome customer service was a bonus! Thank you!
Insurance can be a confusing business. Navy Mutual Aid takes the confusion away and makes it very easy for a customer to decide on best avenue, and the paperwork part of the business was extremely easy; Navy Mutual Aid thinks of the customer and makes it as easy as possible.
Customer service not what it should be. Have had 2 instances in the past 2 years, where service was not very responsive. Took a personal letter to the
President & CEO to resolve 1st problem. (He wrote back a personal hand written …
Tabitha was just GREAT. I couldn’t have asked for anyone to go to the lengths she did to make sure I received the right insurance for me. She was also very friendly and professional. I could have never asked for a better insurance Rep who …
Dan isn’t in a “commissions only” position and this is important to know, because when you are making an important decision like financial planning you want to know the expert is working in your best interest instead of trying to push you …
Your prices and policies for permanent life insurance are the best: can cancel at anytime and get back all your money or convert policy to lower amount based on what’s been paid thus far. Convertible to long term care at no cost. Paid in …
The explanation of the Navy Mutual products was very clear. The Navy Mutual staff was patient as we made up our minds. Then, the transition from our old insurance products to Navy Mutual was smooth.
The deal sealer was that you didn’t have a general aviation clause. You customer service is great. Premiums are offered at a great price. I hope that I never have to use you, but if I did, I have confidence that my family would be in good hands.
NMAA offers the best value financial products for eligible members. Their financial strength coupled with excellent customer service is unmatched in the industry. Their Flagship Life product is an amazing savings and protection vehicle. …
Dan Pautler with Navy Mutual Aid Association answered all my questions during my inquiry. It took me awhile to decide to whether or not to purchase more life insurance but Dan patiently waited and was not pushy. After careful review of details, I end up getting Flagship Whole Life Plan. You can’t go wrong with the plan.
I highly recommend Navy Mutual. Shikha Chawla was exceptionally helpful and understanding. I sincerely appreciate that you provided timely responses to my questions, yet didn’t suffocate me with overbearing email reminders. I would highly recommend Navy Mutual to my retiring military colleagues and associates.
Eriik was very helpful in our decision to transfer my spouse’s whole life plan from permanent plus to flagship. I have been insured with NMAA since 1992 and it is the best life insurance for dollars spent. Adding new policies via 1035 …
Shikha was able to match my insurance needs and the right policy with her superb knowledge on insurance policies. Her customer service and genuine engagement throughout the whole process reassured me I was more than just a number in some …
Treated me very well and ensured I was followed up with along the way. Also, Edward Taylor is extremely professional and understood my needs perfectly. Lastly, your price for term life insurance far exceeded other competitors In regards to affordability.
I have been a member since 1989. From the great insurance products to the helpful, responsive staff, it’s obvious NMAA is in business to support those of us who have served in the sea services, not to just turn a profit for shareholders. …
What I love about them: Less expensive than anywhere else, really great insurance products and offerings, and ease of interactions. We shopped all over; they were the best with prices and products, and after we bought from them where astonished by their service as well. Highly recommend.
I’ve been a satisfied member of Navy Mutual for over 25 years. I haven’t found a better life insurance value. I appreciate the level of service provided by Merivel Villazon. She was very helpful, friendly, and professional.
Great price, great service! Navy Mutual quickly processed my request for life insurance. DeGraft was professional and knowledgeable about the entire process. I recommend Navy Mutual to any veteran or family looking to insure their loved ones!
Edward was very professional and timely with information. In addition, exceeded customer expectations. Navy Mutual cost for whole life was almost $50.00 less expensive than USAA. I have been with USAA for 37 years but every penny counts …
Life insurance planning is an important component of financial planning and execution over one’s lifetime along with helping one’s children and grandchildren also prepare for their lifetime of financial planning. After extensively …
Amanda was fantastic in following up on my initial inquires. She worked closely with my wife and me explaining and contrasting Navy Mutual policies with the non Navy Mutual Policy I had at the time. She arranged for my physical on the spot …
Navy Mutual takes care of their customers by taking the time to ensure they fully understand the products available and how they compare with other products available from “for-profit” insurance customers. They took the time to develop and …
As I approached my 75 birthday, I realized the cost of continuing term Veterans Group Life Insurance was becoming very expensive and wondered if there were a better way to invest my money. There was thanks to Navy Mutual. I updated my …
Kelli Williams did an outstanding job in helping me get a life insurance policy in a very short amount of time. Hassle free and easy to complete, the application process was very smooth and I would highly recommend Navy Mutual to everyone!
We’ve been a Navy Mutual member for over 15 years. They provide quality personal service and highly competitive pricing. We recently canceled our VGLI and switched to a Navy Mutual plan saving us considerable money.
Due to my profession every other insurance provider that I talked to was in the $500-$1,000 per month premium. Navy Mutual took the time to analyze more closely and was able to offer a very affordable plan despite the perceived increased risk. I would very highly recommend Navy Mutual Aid to anyone searching for an insurance policy!
A sales representative took the time to make sure that I understood the process for getting approval. He also discussed with me the different Life Insurance Plans. First he scheduled an appointment for me over the phone to discuss the …
I rate Navy Mutual extremely high, I have numerous products with them, I spent time reviewing the product while comparing them to others. Navy Mutual provided the better value each time. The communication and the interaction was exceptional as well.
Navy Mutual gets high marks for their continued follow-up and keeping the client up to date with the process of everything from application to the issuance of the policy. If we ever had questions they answered very timely. . Their response …
As a retired Veteran, I was in need of life insurance for my wife and daughter. I had previously gone to SelectQuote and before I finalized that deal, decided to give Navy Mutual a call. They beat SelectQuote hands down in pricing. Navy Mutual is by far the Best choice for Life Insurance!!!
I never heard about Navy Mutual until searching online for whole life insurance.
Staff was always polite and so helpful. They answered all my questions …
Navy Mutual has excellent life insurance products, including TERM insurance products, that are relevant to the lives and families of Navy personnel. Great customer service! This 35-year member just purchased a fourth life insurance product from NMAA…they have provided me service since before I was an O-1 well into retirement.
For quite some time I have been wanting to be insured by Navy Mutual. I used to have term life insurance, and working with their people was such a joy. They explained everything in non-jargon terms. I cannot say enough great things about …
Navy Mutual is an outstanding addition to your insurance needs. Yes, I said addition. The value is phenomenal and affordable! Customer Service is also outstanding! I highly recommend this for all service members – that extra peace of mind that you get, without having to worry about is worth it.
As a 67 year-old male, I didn’t expect to be able to purchase a high dollar (>$100K) life insurance policy at reasonable rates. My existing policy was expiring, and the carrier had offered to renew it, but at an astonishingly high premium …
If you’re a veteran who needs some insurance, Navy Mutual is the group for you. Their public contact staff is great! I really enjoyed working with them, especially Tabitha, on email and on the phone. They responded quickly to all my …
Last year, I received some great advice about updating my existing, expiring life insurance policy to a Level II Plus Term policy. During this process, I experienced some minor difficulties accessing my policy and documents online. …
Everytime I call to make a payment I am always on hold and 90% of the time the first call someone always just hangs up. Be ready to have to call them multiple times and be on hold. I choose this company because they are partnered with Navy …
(Translated by Google) I went to buy the cake, it was the simplest cake that I ate, they only threw the meat and the lettuce leaves, the tomato and I paid 10 dollars for that cake, the truth is that I do not recommend that place to eat …
Outstanding service!
Excelent place to visit
Streamlined, helpful service.
Prompt, down to earth customer service.
Great service and good product offering.
Fantastic rates and superior customer service!
Great attention to detail and very responsive to emails.
Good rates, blended term/life options.
Honest products and services — very trustworthy company
Caring for the person and helping them to make the right choices for their needs.
Very customer service focused, transparent, and efficient.
Very friendly, knowledgeable and also have a good product.
Excellent customer service. Great to work with. Thank you Ellen!!
Everything went smoothly. I appreciated having the medical examination done in my home.
The process was very smooth. The rates were the best I could find. Thanks.
Customer Service was outstanding and the insurance premiums are the lowest I can find
This is a great organization, responsive and great value for the products they offer.
Best price for Term life insurance $1mill policy
Gave me product I wanted at good price. Amanda was helpful & knowledgeable.
Great working relationship with NM for nearly 30 years now. Dependable and always professional.
Process was straightforward, seamless and rates were reasonable. Awesome company!
Great service, great products and great prices. Ask for Bill or Allyson and they will make the process fast and efficient.
Responsive team, timely answers, good pricing/value. Very happy with the service I have received.
Equally wonderful service in life and in death, over three generations. Staffers always ready to help.
It was a great experience working with Kelli and her team. Everything was done with ease from the very first day.
Courteous and professional. Rates are very competitive. Thorough medical examination is provided as well.
It’s nice to have a company that is working to provide insurance products without huge sales commissions.
My representative gave great guidance for a product that was right for us. Communication was great and just a nice experience.
I’m so glad I selected this company for my Insurance need. Awesome communication skills, timely responses and accurate answers to inquiries.
Great costumer service and best insurance policies for members and dependents of our military family!
This is a no-frills, highly competent insurance company for servicemen and veterans who know the value of life and of life insurance. They get it right the first time.
Navy Mutual provides incredible value, especially for the family plan.
Dan was excellent to work with. Very courteous and honest representative for Navy Mutual.
The team was very helpful with the information I needed.
I’ve been with NMAA since 2007 and have always been impressed with their personalized service. DeGraft Johnson was superior in all facets to meet my needs.
Well if every Sales Rep was as kind and helpful as Tabitha Johnson you company would be slammed all the time. Seriously it was a painless process and Tabitha found just exactly what I needed and made it happen as soon as possible.
You offered me a decent policy for the right price for a 71 year old male. You responded to all my questions in a timely manner. Everyone was very friendly and courteous at all times. Thank you for all you have done for me.
Shikha Chawla was professional in every way through the process of approval of my policy. I am thankful for my policy and the security my family now has.
Excellent customer service and insurance affordability through it’s non-profit mutual structure. All eligible persons should utilize this great resource for their insurance needs.
Marivel Villazon was patient, nice and answered all my questions. Lastly, Navy Mutual rates for my situation beat everyone else that I was considering. Thank you!
I have compared multiple life insurance companies and have found Navy Mutual to be the best! Sincerely, Jarrett Owens (PhD, MBA)
Dan is knowledgeable, prompt, and patient. He always takes the time to go through all of my questions and concerns. I have come to rely on his advice, even when not buying insurance.
Joshua Williams provided clear information and presented several options and scenarios so we could make a well-informed decision. As a veteran, NMAA has been one of the best organizations to work with.
I’ve been using Navy Mutual for my life insurance since I retired. Great Company
Great services–always very helpful whenever I call. Many services available–this is a mutual company– which is different (much better) than regular life insurance. (In my opinion)
Exceptional customer service. Taking the time to explain all options available to me. Never felt pressured or pushed when making a product or coverage decision. I consider both Laureen & Ryan my ‘go to’ representatives.
They are wonderful. A great place to invest in yourself for yourself and your family. Dan Pautler is the man. He always has a good and thorough response to all of my questions, always wants to help, and can explain the complex stuff in a …
Erik Anderson provided great customer service that clearly understood what my insurance needs were and helped me identify the best program offered by navy Mutual to meet my needs.
To be honest, I wish I knew about Navy Mutual when I first joined the U.S. Navy. The customer service is great, and the process was very easy to do and understand.
The process of obtaining life insurance through Navy Mutual was very quick and easy. I would recommend it to anyone especially veterans.
Quick, detailed and easy process! My rep was very knowledgeable and was very patient with me and my wife working around our schedule and at our pace. Highly recommended for anyone looking to build and/or expand their portfolio
The personal touch of a my relationship with Mr. Tim Sturgis over 13 years!. That means stability in Navy Mutual’ s organization, my life & his work life. That is quality stuff you can not make up. I trust Tim. Quality advice on life …
With some very significant life changes happening in my life, Shikha took care of every detail for me. She was able to describe everything I needed to know to make the best decision to make sure my kids would be looked after if there was …
I am in the Air Force Wounded Warrior Program as well as the Wounded Warrior Project. I was very discouraged that Navy Mutual could not offer me a life insurance policy to support my family post medical retirement. Fortunately I found coverage through a couple other organizations.
Excellent customer service! I was very pleased. After going through a nasty custody trial involving our grandsons, it was a pleasure to calmly and professionally work with NMAA to obtain life insurance for them.
Josh was helpful and informative. With his guidance, getting life insurance for my wife and I was not as difficult as I imagined it would be. I now have peace of mind my family will be taken care of if the worst thing ever happens.
Rock solid professional team with client/customer care at the forefront! Always place people first in everything they do! I am proud to be a member of a caring team! Milton J. Lockley, US Navy retired
I’ve been a customer of NMAA since 2006, and have never had a bad experience. Their annuities, while not growing strongly, have outperformed similar USAA products every year. Additionally, their customer service personnel are more polite …
Switched my life insurance from USAA to Navy Mutual a few months ago because of their very competitive rates. Awesome customer service was a bonus! Thank you!
Insurance can be a confusing business. Navy Mutual Aid takes the confusion away and makes it very easy for a customer to decide on best avenue, and the paperwork part of the business was extremely easy; Navy Mutual Aid thinks of the customer and makes it as easy as possible.
Customer service not what it should be. Have had 2 instances in the past 2 years, where service was not very responsive. Took a personal letter to the
President & CEO to resolve 1st problem. (He wrote back a personal hand written …
Tabitha,
Thanks for the great experience during my recent purchase of a second policy. It …
Tabitha was just GREAT. I couldn’t have asked for anyone to go to the lengths she did to make sure I received the right insurance for me. She was also very friendly and professional. I could have never asked for a better insurance Rep who …
Dan isn’t in a “commissions only” position and this is important to know, because when you are making an important decision like financial planning you want to know the expert is working in your best interest instead of trying to push you …
Your prices and policies for permanent life insurance are the best: can cancel at anytime and get back all your money or convert policy to lower amount based on what’s been paid thus far. Convertible to long term care at no cost. Paid in …
The explanation of the Navy Mutual products was very clear. The Navy Mutual staff was patient as we made up our minds. Then, the transition from our old insurance products to Navy Mutual was smooth.
Navy mutual is fantastic to work with especially Tim Sturgis. You won’t find a better value not a more responsive company. Highly recommended.
The deal sealer was that you didn’t have a general aviation clause. You customer service is great. Premiums are offered at a great price. I hope that I never have to use you, but if I did, I have confidence that my family would be in good hands.
NMAA offers the best value financial products for eligible members. Their financial strength coupled with excellent customer service is unmatched in the industry. Their Flagship Life product is an amazing savings and protection vehicle. …
Dan Pautler with Navy Mutual Aid Association answered all my questions during my inquiry. It took me awhile to decide to whether or not to purchase more life insurance but Dan patiently waited and was not pushy. After careful review of details, I end up getting Flagship Whole Life Plan. You can’t go wrong with the plan.
I highly recommend Navy Mutual. Shikha Chawla was exceptionally helpful and understanding. I sincerely appreciate that you provided timely responses to my questions, yet didn’t suffocate me with overbearing email reminders. I would highly recommend Navy Mutual to my retiring military colleagues and associates.
Eriik was very helpful in our decision to transfer my spouse’s whole life plan from permanent plus to flagship. I have been insured with NMAA since 1992 and it is the best life insurance for dollars spent. Adding new policies via 1035 …
Shikha was able to match my insurance needs and the right policy with her superb knowledge on insurance policies. Her customer service and genuine engagement throughout the whole process reassured me I was more than just a number in some …
Treated me very well and ensured I was followed up with along the way. Also, Edward Taylor is extremely professional and understood my needs perfectly. Lastly, your price for term life insurance far exceeded other competitors In regards to affordability.
I have been a member since 1989. From the great insurance products to the helpful, responsive staff, it’s obvious NMAA is in business to support those of us who have served in the sea services, not to just turn a profit for shareholders. …
What I love about them: Less expensive than anywhere else, really great insurance products and offerings, and ease of interactions. We shopped all over; they were the best with prices and products, and after we bought from them where astonished by their service as well. Highly recommend.
I’ve been a satisfied member of Navy Mutual for over 25 years. I haven’t found a better life insurance value. I appreciate the level of service provided by Merivel Villazon. She was very helpful, friendly, and professional.
Great price, great service! Navy Mutual quickly processed my request for life insurance. DeGraft was professional and knowledgeable about the entire process. I recommend Navy Mutual to any veteran or family looking to insure their loved ones!
Edward was very professional and timely with information. In addition, exceeded customer expectations. Navy Mutual cost for whole life was almost $50.00 less expensive than USAA. I have been with USAA for 37 years but every penny counts …
Life insurance planning is an important component of financial planning and execution over one’s lifetime along with helping one’s children and grandchildren also prepare for their lifetime of financial planning. After extensively …
Amanda was fantastic in following up on my initial inquires. She worked closely with my wife and me explaining and contrasting Navy Mutual policies with the non Navy Mutual Policy I had at the time. She arranged for my physical on the spot …
Navy Mutual takes care of their customers by taking the time to ensure they fully understand the products available and how they compare with other products available from “for-profit” insurance customers. They took the time to develop and …
As I approached my 75 birthday, I realized the cost of continuing term Veterans Group Life Insurance was becoming very expensive and wondered if there were a better way to invest my money. There was thanks to Navy Mutual. I updated my …
Kelli Williams did an outstanding job in helping me get a life insurance policy in a very short amount of time. Hassle free and easy to complete, the application process was very smooth and I would highly recommend Navy Mutual to everyone!
We’ve been a Navy Mutual member for over 15 years. They provide quality personal service and highly competitive pricing. We recently canceled our VGLI and switched to a Navy Mutual plan saving us considerable money.
Due to my profession every other insurance provider that I talked to was in the $500-$1,000 per month premium. Navy Mutual took the time to analyze more closely and was able to offer a very affordable plan despite the perceived increased risk. I would very highly recommend Navy Mutual Aid to anyone searching for an insurance policy!
A sales representative took the time to make sure that I understood the process for getting approval. He also discussed with me the different Life Insurance Plans. First he scheduled an appointment for me over the phone to discuss the …
I rate Navy Mutual extremely high, I have numerous products with them, I spent time reviewing the product while comparing them to others. Navy Mutual provided the better value each time. The communication and the interaction was exceptional as well.
Navy Mutual gets high marks for their continued follow-up and keeping the client up to date with the process of everything from application to the issuance of the policy. If we ever had questions they answered very timely. . Their response …
As a retired Veteran, I was in need of life insurance for my wife and daughter. I had previously gone to SelectQuote and before I finalized that deal, decided to give Navy Mutual a call. They beat SelectQuote hands down in pricing. Navy Mutual is by far the Best choice for Life Insurance!!!
I never heard about Navy Mutual until searching online for whole life insurance.
Staff was always polite and so helpful. They answered all my questions …
Navy Mutual has excellent life insurance products, including TERM insurance products, that are relevant to the lives and families of Navy personnel. Great customer service! This 35-year member just purchased a fourth life insurance product from NMAA…they have provided me service since before I was an O-1 well into retirement.
For quite some time I have been wanting to be insured by Navy Mutual. I used to have term life insurance, and working with their people was such a joy. They explained everything in non-jargon terms. I cannot say enough great things about …
Navy Mutual is an outstanding addition to your insurance needs. Yes, I said addition. The value is phenomenal and affordable! Customer Service is also outstanding! I highly recommend this for all service members – that extra peace of mind that you get, without having to worry about is worth it.
As a 67 year-old male, I didn’t expect to be able to purchase a high dollar (>$100K) life insurance policy at reasonable rates. My existing policy was expiring, and the carrier had offered to renew it, but at an astonishingly high premium …
If you’re a veteran who needs some insurance, Navy Mutual is the group for you. Their public contact staff is great! I really enjoyed working with them, especially Tabitha, on email and on the phone. They responded quickly to all my …
Last year, I received some great advice about updating my existing, expiring life insurance policy to a Level II Plus Term policy. During this process, I experienced some minor difficulties accessing my policy and documents online. …
Everytime I call to make a payment I am always on hold and 90% of the time the first call someone always just hangs up. Be ready to have to call them multiple times and be on hold. I choose this company because they are partnered with Navy …