(Translated by Google) Lately the Internet was very slow and I’ve been without service for 2 days, they say they have service. Client but they do not answer
Only the call is cut off. Coy to have to change the company if we do not fix …
Very slow WiFi been in contact with tech support they come out to move to satellite or tweak the equipment works for about 2 hours then back to super slow WiFi
Horrible service can’t even watch a movie at night with this internet it is completely garbage internet would never recommend to anyone paying $45 for one megabit upload and 3 download and I get lucky if I get one megabit download at night!! Horrible just horrible service
Crashes constantly and we get about a quarter of the Mbps that they supposedly provide cant even stream Netflix and it’s a struggle to even check Facebook.
Not very fast or reliable internet, crashes often and tends to crash more so when their offices close, never actually get the speed you pay for during the day and at midnight you always have to reset the router and dish so it works right
Was going to try to get a job working with this internet people, NO way , by looking at all of the reviews, wow! what kind of bizzness is this, way out there.Glade I Hurd it first from the people , by the reviews first . You should really try to help your people little better, they do pay you for your workmanship every month….
Worst customer service in the world. Not worth paying for. Been trying for weeks to get someone from sales on the phone just to see if they have service in our area. Don’t bother leaving a voicemail.
Good for the area. Specially for off grid customers. As any wireless ISPs, the service is better when there is not disruption within the line of sight of the radios.
This is the worst internet provider ever. My internet goes out every 30 minutes and stays out for an hour. We pay for speeds that we are nowhere even close to. Stay away from this company as much as possible.
I have high speed internet at my home tucked into the folds of the Okanogan highlands. I have neighbors who pay triple for limited satellite service. I am happy.
I have always had great customer service there. Their internet service does mess up often. I have to go unplug everything then plug back in and it works again.
We signed up for home phone service which requires automatic payments and access to your bank account. Since we have had this they seem to think they can take money out of your account any time they want to without notice. Our payment is …
I’m leaving the area in two weeks and the most exciting part of it all is that I’m leaving this internet provider behind. I don’t think I’ve ever wanted to throw my computer across my room more than when I remember I’m overpaying for …
Terrible. Internet randomly goes out and when you call there is no answer. They say they have “tech support on Saturday’s from 10am-12pm” but it is now Saturday, 10:40am and I have been able to reach, you guessed it, NOBODY. It’s bad enough …
It’s always a pleasure to speak with the representatives at NCI Datacom. They are always so helpful and friendly. The internet service is reliable and I am able to work from home, even connecting to VPN with no issues.
We have had service with NCI for years now. Never any issues at all. Friendly, professional, and we love the email notifications for when our bill is due. Really this is a 10 star company! We would recommend them to friends and family.
We had ok internet service for several years. However the speed is not fast. Well we started having more and more problems so a tech came out. He started right out of the gate that it was on the roof and no longer could they even go on the …
I love nci datacom. The staff is always friendly and helpful. The service has been great, and at $45, it’s an amazing deal. If there is ever an issue with my internet, they are right on it. Definitely NOT like the bigger companies who will …
The only ISP other than satellite available in our location. Used to be not too bad for a rural ISP. Absolutely terrible now. Their backbone is WAY oversubscribed and can’t support the bandwidth packages they are offering. Paying $75 a …
Try to pay my monthly bill a couple days late and they want to charge me twice for the same service period with bogus excuses and then hang up on me after I get them to speak their misconduct about how they are trying to rip me off and pay for services I have not received or used YET.
Good. Works well for me, YouTube runs really well and I can watch in 1080p on Netflix as well. Totally recommend this provider because my old provider was slow and this one is 100 times faster than the old one I had. Even though it is a Bit overpriced, Netflix runs really well for me so I think it’s worth it. 👍 …
Have had this service for over 3 years……. not one time in those 3 years have I ever even come close to the speeds I pay for which are mediocre at best even for the greatest plan they offer. its 2019 and 20 mb down is the best they offer …
Literally the worst internet we have ever purchased. We’re eating the $300 cancellation fee just so we can switch back to spectrum. We’re paying for 25 mbps and receiving about 5 mbps. I got tired of calling and getting absolutely no where. …
I do not know where the low star reviews are living, but I have to say I have had NCI Datacom for years now, and I love it. It is the most reliable, helpful provider in the Methow Valley, and they are also the cheapest for what I need. …
Consistently slow speeds, and horrible follow up. I’ve been disconnected from tech support and customer service more times than I care to remember. Internet is super slow, and the tower I’m connected to seems to always be down. If there was …
Used to be a decent, albeit overpriced service. It has been pretty terrible for the last 6 months and getting worse all the time. Tonight, we are getting less than 1Mb down and less than 1/2 Mb up on a 10Mb package. It is pretty much …
I love NCI datacom, they are always helpful and come out as soon as possible to help me when I live out in the middle of nowhere. I only pay 45$ a month, have amazing speeds, and my internet almost never goes out! You also get a two week grace period if you are short on money to pay your Bill.
Worst customer service ever. They’ve fail to returns call on multiple occasions. We have been customer for over 25 years and they Can’t be bothered to come out and help use sort an issue with connectivity. The speeds we receive are up and …
This is by far the worse internet provider of all time. I waited a month to have them even come look and see if they could provide services. I explained what I needed they gave me old equipment telling me I could up my internet speed any …
I recently had a problem with my account and everytime I needed to talk to someone they kept transferring to a different department and leave a message. This went on for 2-3 days!, and I called 2-3 times a day because nobody was returning …
I called 9/30/21 to cancel my services, it’s now 11/15/21. They were supposed to port my phone number to AT&T. They keep telling me that it’s At&ts fault and giving me the run around. My employee and I have spent several hours on the phone …
Update: I am working with a representative to have my internet watched and they will make repairs. I am changing my stars at this time to reflect the effort from the representative to work on my case. …
When I first moved to Conconully in Washington, I moved into a home that had an OLD router “Belkin” and the internet that was paid for was the lowest purchase package. I upgraded 3X what the previous owner had. I wanted not only for me but …
I had zero problems the two and a half years I had NCI. However when I moved I was current on my quarterly billing. So at disconnect they owed me for two plus months. I was told I would receive my refund in 6-8 weeks. This week is week …
We pay for high speed package but it shuts off about twice a day. The customer service doesn’t know enough of what they should know. Anytime we call to see what’s happening, they say our speed is maxed out and to shut some devices off even …
Their services are already price gouged for the speeds you get, Plus the internet is down maybe 20% of the time. Garbage ISP. Do everything you can not to use them.
Currently not having service, every time I call I get transferred and put on hold, nothing its being fixed, my neighbors with the same service have internet but we dont. We depend on it for cell phones, work and to communicate since we live out of town. So far the worst customer service.
If i could give them zero stars i definitely would. I made an appointment a little bit more than 2 weeks ago and through the two weeks they repeated called me to change the time of arrival, it went from 6:30 am to 11 am to 3 pm to 8 am. I …
I have been with NCI Data for several years now, and can’t say enough for their quality service and good price. To have caller ID at no charge, is amazing, and in these times no one should be without it; and then no additional charges for …
(Translated by Google) Lately the Internet was very slow and I’ve been without service for 2 days, they say they have service. Client but they do not answer
Only the call is cut off. Coy to have to change the company if we do not fix …
Good customer service and I am very happy with my services.
Got what was needed
Love the price
The worst
Good internet, always works!
Very polite and attentive
Great service
Great Internet; good price
Worst connection ever!
Fast installation . Good customer service
service
Good people and service my home and workplace.
Great service for our area. Keeps you connected to the world.
connection just stops way too many times fr me to be happy with the service.
Have been a customer for 7 years and they have been very helpful in any problems I have encountered .
To expensive high price for low speed only internet provider in the area
Worst service out there, don’t waste your money
Constantly cuts out looking into starlink
Reasonably priced internet service. The service is wireless and fast.
Service sucks and no Tech’s on weekends when there side of service goes down
One of the best companies my family and I have dealt with by far!
The only internet provider that could service my location that didn’t insist I subscribe to multi type bundles or offers…
When you need fast reliable internet in the middle of nowhere they can get it done. And for a very reasonable price!
Service has always been friendly and helpful.
Just slow overall internet i was in washington for a wedding for 3 weeks and wow did the internet stink from slow internet speed to just dead…SAD!
Good. YouTube, disney plus, Netflix, and some others run really well with this wifi
Poor internet reliability!!!
Have had service for 5 years and the last year
has been the most unreliable. Thanks for nothing!
Very slow WiFi been in contact with tech support they come out to move to satellite or tweak the equipment works for about 2 hours then back to super slow WiFi
Is ok 👌 for 3 stars ⭐️ every time is getting more slow, specially in the night. Thinking 💭 to cancel my account here, needs more work. …
They should change their slogan, cause there speeds are not guaranteed. Isn’t that false advertising? Gonna ask BBB.
Love them! They are super great and always have great service.
Horrible service can’t even watch a movie at night with this internet it is completely garbage internet would never recommend to anyone paying $45 for one megabit upload and 3 download and I get lucky if I get one megabit download at night!! Horrible just horrible service
Crashes constantly and we get about a quarter of the Mbps that they supposedly provide cant even stream Netflix and it’s a struggle to even check Facebook.
Whenever Ihave connection issues they are quick to fix it. Last time they actually called back to make sure everything was still working well.
Huges net can not compete with NCI. Customer service is out standing and have a lot to be proud of. Thank you NCI, I am a very satisfied customer.
Not very fast or reliable internet, crashes often and tends to crash more so when their offices close, never actually get the speed you pay for during the day and at midnight you always have to reset the router and dish so it works right
I used to sing their praises, now it sucks! Slow, slow, slow and they want me to pay more to improve it
Was going to try to get a job working with this internet people, NO way , by looking at all of the reviews, wow! what kind of bizzness is this, way out there.Glade I Hurd it first from the people , by the reviews first . You should really try to help your people little better, they do pay you for your workmanship every month….
They are always very helpful, and service is consistent with no hidden fees or charges. One of my favorite internet providers.
Worst customer service in the world. Not worth paying for. Been trying for weeks to get someone from sales on the phone just to see if they have service in our area. Don’t bother leaving a voicemail.
Good for the area. Specially for off grid customers. As any wireless ISPs, the service is better when there is not disruption within the line of sight of the radios.
This is the worst internet provider ever. My internet goes out every 30 minutes and stays out for an hour. We pay for speeds that we are nowhere even close to. Stay away from this company as much as possible.
I have high speed internet at my home tucked into the folds of the Okanogan highlands. I have neighbors who pay triple for limited satellite service. I am happy.
I have always had great customer service there. Their internet service does mess up often. I have to go unplug everything then plug back in and it works again.
Very good customer service easy to do business with
We signed up for home phone service which requires automatic payments and access to your bank account. Since we have had this they seem to think they can take money out of your account any time they want to without notice. Our payment is …
I’m leaving the area in two weeks and the most exciting part of it all is that I’m leaving this internet provider behind. I don’t think I’ve ever wanted to throw my computer across my room more than when I remember I’m overpaying for …
Terrible. Internet randomly goes out and when you call there is no answer. They say they have “tech support on Saturday’s from 10am-12pm” but it is now Saturday, 10:40am and I have been able to reach, you guessed it, NOBODY. It’s bad enough …
It’s always a pleasure to speak with the representatives at NCI Datacom. They are always so helpful and friendly. The internet service is reliable and I am able to work from home, even connecting to VPN with no issues.
We have had service with NCI for years now. Never any issues at all. Friendly, professional, and we love the email notifications for when our bill is due. Really this is a 10 star company! We would recommend them to friends and family.
We had ok internet service for several years. However the speed is not fast. Well we started having more and more problems so a tech came out. He started right out of the gate that it was on the roof and no longer could they even go on the …
I love nci datacom. The staff is always friendly and helpful. The service has been great, and at $45, it’s an amazing deal. If there is ever an issue with my internet, they are right on it. Definitely NOT like the bigger companies who will …
The only ISP other than satellite available in our location. Used to be not too bad for a rural ISP. Absolutely terrible now. Their backbone is WAY oversubscribed and can’t support the bandwidth packages they are offering. Paying $75 a …
Try to pay my monthly bill a couple days late and they want to charge me twice for the same service period with bogus excuses and then hang up on me after I get them to speak their misconduct about how they are trying to rip me off and pay for services I have not received or used YET.
I like there Using them but I wish they give us more details on their plans to update there speed all over our area.
Good. Works well for me, YouTube runs really well and I can watch in 1080p on Netflix as well. Totally recommend this provider because my old provider was slow and this one is 100 times faster than the old one I had. Even though it is a Bit overpriced, Netflix runs really well for me so I think it’s worth it. 👍 …
Have had this service for over 3 years……. not one time in those 3 years have I ever even come close to the speeds I pay for which are mediocre at best even for the greatest plan they offer. its 2019 and 20 mb down is the best they offer …
Literally the worst internet we have ever purchased. We’re eating the $300 cancellation fee just so we can switch back to spectrum. We’re paying for 25 mbps and receiving about 5 mbps. I got tired of calling and getting absolutely no where. …
I do not know where the low star reviews are living, but I have to say I have had NCI Datacom for years now, and I love it. It is the most reliable, helpful provider in the Methow Valley, and they are also the cheapest for what I need. …
Consistently slow speeds, and horrible follow up. I’ve been disconnected from tech support and customer service more times than I care to remember. Internet is super slow, and the tower I’m connected to seems to always be down. If there was …
Used to be a decent, albeit overpriced service. It has been pretty terrible for the last 6 months and getting worse all the time. Tonight, we are getting less than 1Mb down and less than 1/2 Mb up on a 10Mb package. It is pretty much …
I love NCI datacom, they are always helpful and come out as soon as possible to help me when I live out in the middle of nowhere. I only pay 45$ a month, have amazing speeds, and my internet almost never goes out! You also get a two week grace period if you are short on money to pay your Bill.
Worst customer service ever. They’ve fail to returns call on multiple occasions. We have been customer for over 25 years and they Can’t be bothered to come out and help use sort an issue with connectivity. The speeds we receive are up and …
This is by far the worse internet provider of all time. I waited a month to have them even come look and see if they could provide services. I explained what I needed they gave me old equipment telling me I could up my internet speed any …
I recently had a problem with my account and everytime I needed to talk to someone they kept transferring to a different department and leave a message. This went on for 2-3 days!, and I called 2-3 times a day because nobody was returning …
I called 9/30/21 to cancel my services, it’s now 11/15/21. They were supposed to port my phone number to AT&T. They keep telling me that it’s At&ts fault and giving me the run around. My employee and I have spent several hours on the phone …
Update: I am working with a representative to have my internet watched and they will make repairs. I am changing my stars at this time to reflect the effort from the representative to work on my case. …
When I first moved to Conconully in Washington, I moved into a home that had an OLD router “Belkin” and the internet that was paid for was the lowest purchase package. I upgraded 3X what the previous owner had. I wanted not only for me but …
I had zero problems the two and a half years I had NCI. However when I moved I was current on my quarterly billing. So at disconnect they owed me for two plus months. I was told I would receive my refund in 6-8 weeks. This week is week …
We pay for high speed package but it shuts off about twice a day. The customer service doesn’t know enough of what they should know. Anytime we call to see what’s happening, they say our speed is maxed out and to shut some devices off even …
Their services are already price gouged for the speeds you get, Plus the internet is down maybe 20% of the time. Garbage ISP. Do everything you can not to use them.
Currently not having service, every time I call I get transferred and put on hold, nothing its being fixed, my neighbors with the same service have internet but we dont. We depend on it for cell phones, work and to communicate since we live out of town. So far the worst customer service.
If i could give them zero stars i definitely would. I made an appointment a little bit more than 2 weeks ago and through the two weeks they repeated called me to change the time of arrival, it went from 6:30 am to 11 am to 3 pm to 8 am. I …
The worst. Seriously.
Do not use their services if you have another option. Unfortunately we did not. …
I have been with NCI Data for several years now, and can’t say enough for their quality service and good price. To have caller ID at no charge, is amazing, and in these times no one should be without it; and then no additional charges for …