Poor bedside manner, almost to the point of being condescending. Perhaps it was seeing the young doctor over the more seasoned. Most unpleasant neurologist I’ve seen.
I was recently cancelled by this place without any warning even though my condition is vital to having a neurologist and they knew it they weren’t even professional enough to call me back after multiple times of me calling them to ask …
They love to charge your card without sending you a bill… This place is a joke oh and an update they JUST charged me for having the pharmacy ask for a prescription refill.
Ha I’m supposed to go Wednesday to this place first visit and got a call from automated system telling me they require me to let them out a credit card in file no thanks I’ll pass I haven’t even got their yet and I’m giving them one star so guesse I’ll call my primary and tell then to find someone else
When I saw “Dr” Paul Ginnillo (sp?) He was fast to make a diagnosis and spouted an incurable illness. Money is more important to him/his office than actually fixing issues.
I have an appointment today at 7:30, I’m here at 7:15 because I was instructed to be here 15 minutes early or cancel my appointment… so I’m standing here at the locked doors while 2 nurses look at me and ignore my existence.
The doc was nice, but did not follow through with treatment for Apnea….getting in touch with them is like getting through to the White House…….ridiculous. It has been 2 MONTHS….they don’t appear to care. Very disappointed in this place.
I saw Dr.Genilo for testing regarding some worrisome symptoms that I was experiencing. I was extremely nervous, but his calming bedside manner kept my calm. The nurse was very friendly too.
Was referred to him for headaches and memory loss. Took 3 months to get in. He spends 30 seconds with me, and refers me to another dr.
Follow up was suppose to be 2 weeks later for results and a new plan. Just got a …
I was very pleased with Dr. Murphy. He has an excellent knowledge of myasthenia gravis and didn’t, like other doctors, immediately doubt previous diagnoses. I feel confident that he listens to me. Staff has been consistently polite to me.
Rude , kind of clueless and uncaring Doctor. Poor Social Skills.
We almost walked out of the Exam!
But I need to find out what is going on with my 53 year old wife. …
Office sent my bill to collections even though I paid. Never had this type of communication problem when I saw another neurologist with a smaller practice. This is a huge multi-doctor office and you can tell that the office has trouble juggling all the patients.
What a sorry business. We had no contact to be told my wife was “dismissed”. This was from over 5yrs ago on a stupid lab that wasn’t paid which we thought the lawyer paid it from a car wreck. They even said they got paid by us after we …
The doctor himself is fine and have no issues with. The way the office is handled and seems to operate on the other hand is asinine. They have told me to ask questions, yet when I do, I am met with either outright snappish behavior or total …
I was referred to Dr. Reddy 2 years ago. I strongly recommend this doctor to anyone. He will go leaps and bounds for his patients. Unless he retires I refuse to see any other doctor.
Have to be honest I was so scared to go for my first time this am. The staff and my doctor were awesome. Very apparent that I was nervous, my nurse told me I’d I needed a hug just to holler at her. Superior service by the doctor and wanted my input also on my treatment, don’t find that everyday. They rocked, staff and doctor.
Company would have less than one star if able. Obviously you sign a agreement to pay them but you know scammers always put stuff in fine print. If you don’t get with them before, they automatically take money out of you account. No matter how much it is. Be aware, they can crush you financially and they don’t care.
This Dr. told me they couldn’t treat me for my Tourettes, but charged me for the office visit of $203.31!! I paid the $50 copay that day. They referred me to a psychologist who immediately prescribed meds–she did this after one office …
Waited in line to get to the reception desk to get checked in while she was waiting to find out if someone had there new medicare cards then cause I was 12 minutes late they could not see me and now they never will . …
Do not go here for migraines or pain. I saw Dr. Reddy and he didn’t take my neck pain seriously at all. In fact, I’m going to have surgery next month because of degenerative disc disease which he didn’t take the time to assess in the …
I have to say, I have the BEST DOCTOR anyone could ever have!! Dr. Katie Rosell and her team are on point and time!!!2 I never wait more then 15/20 mins.(thats from check in and get called to see her) …
They dismissed me the day after I had my chart printed for an appointment I’d scheduled 6months prior to go to the Mayo Clinic.
When you are dismissed from their clinic, you are also dismissed FOREVER! This …
10 years ago I saw Dr.Reddy who said my seizures were “imagined” and further testing would be “a waste of time” because a 20 minute EEG came back normal. …
As others here have pointed out, be aware that they require that you have a credit card on file with them. From their standpoint it makes sense – if there’s any hiccup collecting from your insurance they just bill your credit card. From …
I almost did not go to the appointment because I got on here and read the reviews. I had a wonderful experience at this office. I seen Dr.Grelinger and told him about my dislike for needles and he was very kind and did a great job. I got …
Everyone I’ve meet at my appointments are so welcoming and Dr. Genilo and Aaron Chu, APRN work really well together when it comes to my treatment plan for all things migraine! It’s amazing how they listen to you before they diagnose you! I would highly recommend this office filled with outstanding staff!
Money and time is more important than patients. Dr. Gerlinger is great. But that’s the least I could say for his nursing staff and scheduling staff. His nurse would consistently rush me in my intake not write down my concerns or thoughts …
If I could give this zero stars I would. I have been going here for several years. However when I arrived for my 6 month check up I was told at the front desk I had been dismissed as a patient due to “financial concerns”. Me obviously very …
Very disappointing that this clinic will not allow out of town patients to be seen if they are more than 10 minutes late. I had another doctor appointment that ran over & it was not anything I could control, & since we were past the allowed …
I’ve never had issues with care provided. Today I was on hold for over 2 hours merely trying to schedule an appointment. I called at 3:40 pm, well before their office closed. It’s obvious they do not clear their phone queue before leaving …
I’ve had nothing but amazing service here from the nurses and doctors. The receptionist is a bit moody but I am not too bothered by that. Dr Murphy was up front about my condition and told me what meds I could try. He got me on a trial …
After having to reschedule my sisters appointment for review of her MRI and dementia, they had no idea why she is there. My son took off work to take her and I called to make sure they would have what was needed. I don’t know anything …
I don’t see my very old post on here anymore, so I will make a new one. I saw a Dr. here (rhymes with Henilo) quite a few years ago, and I still remember him. If I could leave him negative stars, I would. What Dr “Henilo” apparently felt …
I hate having to review this office because of one bad apple receptionists This not a review to degrade the Doctors, this is a review for a receptionist that is very rude and unprofessional and the fact that this was the 3x she was rude. …
I have been to this clinic before, and the referral to KU didn’t work well, so now 5 years later my family doctor suggested I return, and try a new Dr; Dr Murphy, and I have all the respect for the dr. No one paid me to say this, I am …
I have an appointment coming up and received an appointment reminder letter and form to fill out in the mail inside an envelope labeled with the correct name (mine) but inside was someone else’s! Not much hope for me getting good help from …
As others have stated, from the moment you enter the door ALL staff are quite rude and demanding regardless of payment method. The 1 star is for the physician himself, I would give him a 10, everyone else gets a 0!! There is ZERO covid …
This was the worst experience I have ever had in a doctor’s office.
Once the Dr. Was informed I would like to do testing to confirm nerve damage before taking medications he shut his book and informed me there was nothing else …
I’ve been a patient of Dr Mayans for years. The staff has always been nice and Dr Mayans as well. He listens to what you have to say and cares about your well-being. He has taken care of my botox injections for migraines at least the last 9 years. I recommend this office to anyone looking for a neuro doctor.
I must say, I was really nervous going in for my first appointment after reading all the reviews. I was expecting some sort of rude receptionist and also a doctor that would dismiss or take my condition lightly. I was wrong. The moment I …
Have been a patient for years. The billing and how the “call” you for your next appt needs to be fixed!!! Next thing I know I get an appointment reminder for an appt I didnt even know I had. Never got a call! So I call to try to cancel the …
I would put -zero if could. I was dismissed after being not well with 3 disabled conditions and called to cancel my second appt. The first apot. I went in with such great hopes of getting help and they did nothing. No relief at all. Got …
Doctors here have no idea what there doing there prejudice and judgmental they told me like they’ve been saying since i stated seeing them im apparently depressed and anxious but the truth is im not the only anxiety i felt lately was the …
My visit was in regards to my neck. Dr. Reddy asked me to remove my shirt half way through the exam. I had a shirt that zipped, so complete removal of my shirt made absolutely no sense, but he insisted and did not ask for a nurse or any …
I’m not sure about the other doctors in this office, but Dr.Murphy is amazing. He listens and makes you feel seen and heard. I suffer from chronic migraines and since beginning to see him and start treatment, they have gotten better. I have referred many people to him.
Support staff might as well take a blowtorch to this place. Iris will not return your phone calls (I’ve left 4 messages for her). I was referred here by my primary, when they called a month later they were calling to ask if they could move …
Worthless
Great staff and doctor!
He is very good
Uncaring, horrible listening skills and did nothing to help fix the problem. Accomplished nothing by going there.
Excellent Doctors and friendly staff make a visit something to look forward to.
Above and beyond. Knowledgeable and caring.
Dealing with the office over the phone is the absolute worst. They either call while you are busy at work or they call 3 minutes before they close.
Poor bedside manner, almost to the point of being condescending. Perhaps it was seeing the young doctor over the more seasoned. Most unpleasant neurologist I’ve seen.
Dr Genilo is not updated with migraines so I wouldn’t recommend any migraine patients to see him.
I was recently cancelled by this place without any warning even though my condition is vital to having a neurologist and they knew it they weren’t even professional enough to call me back after multiple times of me calling them to ask …
Inept office staff that can’t even the appointment date right when you are standing in front of them.
They love to charge your card without sending you a bill… This place is a joke oh and an update they JUST charged me for having the pharmacy ask for a prescription refill.
Ha I’m supposed to go Wednesday to this place first visit and got a call from automated system telling me they require me to let them out a credit card in file no thanks I’ll pass I haven’t even got their yet and I’m giving them one star so guesse I’ll call my primary and tell then to find someone else
Wonderful experience! They saw me quickly, the doctor I saw really knew how to help, and everyone was pleasant.
Dr. Murphy is an incompetent doctor, no real help or diagnosis. This place only focuses on collecting money and patient care
When I saw “Dr” Paul Ginnillo (sp?) He was fast to make a diagnosis and spouted an incurable illness. Money is more important to him/his office than actually fixing issues.
I have an appointment today at 7:30, I’m here at 7:15 because I was instructed to be here 15 minutes early or cancel my appointment… so I’m standing here at the locked doors while 2 nurses look at me and ignore my existence.
Fired as a patient because I couldn’t afford to pay my bill in full…(Dr. GENILO is the best MS doctor I have seen since Dr Webb in Tulsa…)
The doc was nice, but did not follow through with treatment for Apnea….getting in touch with them is like getting through to the White House…….ridiculous. It has been 2 MONTHS….they don’t appear to care. Very disappointed in this place.
Neurology Consultants are focused on money and not patient care. Do yourself a favor and find a doctor and office that cares about your well-being.
I saw Dr.Genilo for testing regarding some worrisome symptoms that I was experiencing. I was extremely nervous, but his calming bedside manner kept my calm. The nurse was very friendly too.
Was referred to him for headaches and memory loss. Took 3 months to get in. He spends 30 seconds with me, and refers me to another dr.
Follow up was suppose to be 2 weeks later for results and a new plan. Just got a …
I have been going to Neurology Consultants for a number of years. The doctors and all staff are always friendly and attentive.
Spouse sees Dr. Schwertfeger and Kimberly Hornbaker, PA.
We have had exceptional, professional attention and service from both of them. …
I was very pleased with Dr. Murphy. He has an excellent knowledge of myasthenia gravis and didn’t, like other doctors, immediately doubt previous diagnoses. I feel confident that he listens to me. Staff has been consistently polite to me.
Rude , kind of clueless and uncaring Doctor. Poor Social Skills.
We almost walked out of the Exam!
But I need to find out what is going on with my 53 year old wife. …
Office sent my bill to collections even though I paid. Never had this type of communication problem when I saw another neurologist with a smaller practice. This is a huge multi-doctor office and you can tell that the office has trouble juggling all the patients.
What a sorry business. We had no contact to be told my wife was “dismissed”. This was from over 5yrs ago on a stupid lab that wasn’t paid which we thought the lawyer paid it from a car wreck. They even said they got paid by us after we …
The doctor himself is fine and have no issues with. The way the office is handled and seems to operate on the other hand is asinine. They have told me to ask questions, yet when I do, I am met with either outright snappish behavior or total …
I was referred to Dr. Reddy 2 years ago. I strongly recommend this doctor to anyone. He will go leaps and bounds for his patients. Unless he retires I refuse to see any other doctor.
Have to be honest I was so scared to go for my first time this am. The staff and my doctor were awesome. Very apparent that I was nervous, my nurse told me I’d I needed a hug just to holler at her. Superior service by the doctor and wanted my input also on my treatment, don’t find that everyday. They rocked, staff and doctor.
Company would have less than one star if able. Obviously you sign a agreement to pay them but you know scammers always put stuff in fine print. If you don’t get with them before, they automatically take money out of you account. No matter how much it is. Be aware, they can crush you financially and they don’t care.
This Dr. told me they couldn’t treat me for my Tourettes, but charged me for the office visit of $203.31!! I paid the $50 copay that day. They referred me to a psychologist who immediately prescribed meds–she did this after one office …
Waited in line to get to the reception desk to get checked in while she was waiting to find out if someone had there new medicare cards then cause I was 12 minutes late they could not see me and now they never will . …
Do not go here for migraines or pain. I saw Dr. Reddy and he didn’t take my neck pain seriously at all. In fact, I’m going to have surgery next month because of degenerative disc disease which he didn’t take the time to assess in the …
Great staff, but payment policies are terrible. Pay with Wells Fargo. Wait for a bill. Their guesstimatetions don’t work. You will pay more.
I have to say, I have the BEST DOCTOR anyone could ever have!! Dr. Katie Rosell and her team are on point and time!!!2 I never wait more then 15/20 mins.(thats from check in and get called to see her) …
They dismissed me the day after I had my chart printed for an appointment I’d scheduled 6months prior to go to the Mayo Clinic.
When you are dismissed from their clinic, you are also dismissed FOREVER! This …
10 years ago I saw Dr.Reddy who said my seizures were “imagined” and further testing would be “a waste of time” because a 20 minute EEG came back normal. …
As others here have pointed out, be aware that they require that you have a credit card on file with them. From their standpoint it makes sense – if there’s any hiccup collecting from your insurance they just bill your credit card. From …
I almost did not go to the appointment because I got on here and read the reviews. I had a wonderful experience at this office. I seen Dr.Grelinger and told him about my dislike for needles and he was very kind and did a great job. I got …
Everyone I’ve meet at my appointments are so welcoming and Dr. Genilo and Aaron Chu, APRN work really well together when it comes to my treatment plan for all things migraine! It’s amazing how they listen to you before they diagnose you! I would highly recommend this office filled with outstanding staff!
I have had nothing but good experiences from Dr. Reedy and Kimberly Hornbaker.
Money and time is more important than patients. Dr. Gerlinger is great. But that’s the least I could say for his nursing staff and scheduling staff. His nurse would consistently rush me in my intake not write down my concerns or thoughts …
If I could give this zero stars I would. I have been going here for several years. However when I arrived for my 6 month check up I was told at the front desk I had been dismissed as a patient due to “financial concerns”. Me obviously very …
Very disappointing that this clinic will not allow out of town patients to be seen if they are more than 10 minutes late. I had another doctor appointment that ran over & it was not anything I could control, & since we were past the allowed …
I’ve never had issues with care provided. Today I was on hold for over 2 hours merely trying to schedule an appointment. I called at 3:40 pm, well before their office closed. It’s obvious they do not clear their phone queue before leaving …
I’ve had nothing but amazing service here from the nurses and doctors. The receptionist is a bit moody but I am not too bothered by that. Dr Murphy was up front about my condition and told me what meds I could try. He got me on a trial …
I was very nervous going in. My Dr. was awesome. He was very calming, addressed my issues and reassured me. …
After having to reschedule my sisters appointment for review of her MRI and dementia, they had no idea why she is there. My son took off work to take her and I called to make sure they would have what was needed. I don’t know anything …
I don’t see my very old post on here anymore, so I will make a new one. I saw a Dr. here (rhymes with Henilo) quite a few years ago, and I still remember him. If I could leave him negative stars, I would. What Dr “Henilo” apparently felt …
I hate having to review this office because of one bad apple receptionists This not a review to degrade the Doctors, this is a review for a receptionist that is very rude and unprofessional and the fact that this was the 3x she was rude. …
I have been to this clinic before, and the referral to KU didn’t work well, so now 5 years later my family doctor suggested I return, and try a new Dr; Dr Murphy, and I have all the respect for the dr. No one paid me to say this, I am …
I have an appointment coming up and received an appointment reminder letter and form to fill out in the mail inside an envelope labeled with the correct name (mine) but inside was someone else’s! Not much hope for me getting good help from …
As others have stated, from the moment you enter the door ALL staff are quite rude and demanding regardless of payment method. The 1 star is for the physician himself, I would give him a 10, everyone else gets a 0!! There is ZERO covid …
This was the worst experience I have ever had in a doctor’s office.
Once the Dr. Was informed I would like to do testing to confirm nerve damage before taking medications he shut his book and informed me there was nothing else …
Everyone was super friendly and helpful, from the front desk staff to the Dr. I will definitely continue to travel here for their care.
I’ve been a patient of Dr Mayans for years. The staff has always been nice and Dr Mayans as well. He listens to what you have to say and cares about your well-being. He has taken care of my botox injections for migraines at least the last 9 years. I recommend this office to anyone looking for a neuro doctor.
I must say, I was really nervous going in for my first appointment after reading all the reviews. I was expecting some sort of rude receptionist and also a doctor that would dismiss or take my condition lightly. I was wrong. The moment I …
Have been a patient for years. The billing and how the “call” you for your next appt needs to be fixed!!! Next thing I know I get an appointment reminder for an appt I didnt even know I had. Never got a call! So I call to try to cancel the …
I would put -zero if could. I was dismissed after being not well with 3 disabled conditions and called to cancel my second appt. The first apot. I went in with such great hopes of getting help and they did nothing. No relief at all. Got …
Doctors here have no idea what there doing there prejudice and judgmental they told me like they’ve been saying since i stated seeing them im apparently depressed and anxious but the truth is im not the only anxiety i felt lately was the …
My visit was in regards to my neck. Dr. Reddy asked me to remove my shirt half way through the exam. I had a shirt that zipped, so complete removal of my shirt made absolutely no sense, but he insisted and did not ask for a nurse or any …
I’m not sure about the other doctors in this office, but Dr.Murphy is amazing. He listens and makes you feel seen and heard. I suffer from chronic migraines and since beginning to see him and start treatment, they have gotten better. I have referred many people to him.
Support staff might as well take a blowtorch to this place. Iris will not return your phone calls (I’ve left 4 messages for her). I was referred here by my primary, when they called a month later they were calling to ask if they could move …