Nevada Ear + Sinus Institute is a fully comprehensive center specializing in the medical and surgical treatment of complex disease of the ear and sinus.
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
| Friday | 8:30AM to 3PM |
| Saturday | Closed |
3692 E Sunset Rd, Las Vegas, NV 89120
(Translated by Google) The doctors are very good but the receptionists are useless, they always put you on hold and never answer. The doctor gave me medicine on Friday and today, Tuesday, I have not received it because the secretary has not …
(Translated by Google) Excellent staff
(Original)
Un personal excelente
(Translated by Google) Excellent very professional service
(Original) …
(Translated by Google) This is a clinic to attend to all your problems related to the ears. I didn’t really like the wait to see the doctor. All this is due to the number of patients who visit the place and crowd in the waiting room and …
Love this place
Great experience.
It’s good.
Have an appointment
Fast, quick and easy.
Great people great service
Prompt, efficient, professional and caring.
An extremely well run office!
Great experience all around.
Went to see randy allergy shots
They did a great job
Dr.Palacios is very professional and courteous.
I called and got my mother in in 2 days
organised and caring people all around. thumbs up.
very professional , very friendly and on top of it , not greedy !
Nice employees but understaffed and wait time is way too long.
Fixed my plugged ear’s first trip
Very friendly staff and easy to find building.
excellent experience with staff and dr, i recommend
Staff is wonderful and caring. Very efficient!
Dawn was awesome. Patient, listened and on time.
they helped me right away without delay
The staff is excellent.
Long wait time for a scheduled appointment. 45 minutes wait for a follow up.
The doctors are nice here and very thorough!
Best ever! I love my doctor and his staff.
Excellent care all around, from physician to PA to audiologist!
Nice clean and comfortable facility. Friendly staff and amazing Doc
They were so nice and even cheered me up, 😊 …
Excellent service , both the Dr. Ledee and the staff. Very professional.
Dr. Palacios and his staff are very knowledgeable and experienced at what they do. Loved it!
Dr Manthei is the the best, friendly and knowledgeable staff, definitely the place to go when you need some help.
Great place to go, would have given a 5 but I received multiple emails asking to review them and it got annoying.
Excellent for hearing aids Dr shriber is excellent, very patient.
Very disappointed with service provided here. Will not drive from Reno to here, or recommend to anyone, ever again
Great experience all around. From front desk to doctors. Excellent. 👍🏻👍🏻 …
Dawn is great. Staff is friendly and attentive.
Doc helped every way answered all my ? what more do you want from your health care DOC.DAVE
Bad experience with reception teem. So bad service. Is a shame because the specialist they are the best, but behind them there are people unprofessional.
Great staff, they greet you with a smile 😊. Clean and organized. …
Excellent experience with doctor and staff. I highly recommend this office!
Took a while to been seen, even with appointment, but after that everything was great. Would positively go back.
Worst costumer service. Tried to call the doctor 5 times about test results without any call back.
Dr. Palacios and the entire staff were excellent and very helpful during my first visit.
They were very nice and helpful. The staff and specialist were friendly and took their time in explaining things.
This is my first time using NESI `s services and everyone was great.Would refer them to anyone.
Very professional, excellent customer service, fast, caring, efficient. Genuine concern. Highly recommended
They helped me solve my nose bleed problem in one visit! Very happy with them.
Efficient. In and out. Not sure if a PA helped, but that’s Las Vegas Medical for you!
Great Dr (Yip). Takes time with patients
Great service, very polite people they really looked after me and I felt taken care of definitely try them
It was fine I had to drop off documents to Dr Manthei
Great staff, they are really nice and eager to help you with your needs. Tom is especially good at making sure you feel at ease and understand everything.
Good experience. Knowledgeable and direct staff. A bit of confusion on the scheduling side.
Wonderful experience at this clinic. Very professional and helpful for our family. Highly recommend!
Love the care and attention given to me… I’m sure all are treated just as well because of the flow and energy!
Such an amazing staff.I took my son and they made sure he was okay. Everyone was so sweet and quick. I really recommend this place.
Other than the wait to be seen, we were well taken care of and recommend Nevada Ear & Sinus Institute looking for great patient care and a professional caring staff.
Crysta or crystal In the front desk I believe is her name, is so rude on the phone she had poor customer service and was unprofessional, I believe she had to be very young to be acting the way she was. I was asking her questions of course …
The staff was really nice and doctor was great! They really explain thoroughly and takw carw of you.
Great facilities, friendly staff, Modern equipment and competent Doctor. Overall I am very happy these Doctor is taking care of my child.
Aweful , this was the third time i waited more than 40 min . im so done with this office . i requested my records and they refused to give me. so done with them
Dr. Yip is the best. This is a Dr that really wants people to get better. Aplus to the whole staff. It works and so the the Inspire.
I literally came in deaf but after a couple of stariod treatments later I was able to hear again dr did an amazing job with the procedure it’s not easy getting a needle to the ear drumb twice, but he made it very comfortable and the side …
Great time at a doctors office? Well, I really do not like going to the doctors office, but they made it quick and as painless as they could to address my issues. I highly recommend them.
Great staff and overall good experience for me being a first time patient. Finally have a resolution!
It took a little while to get the first initial appointment, but it was worth the wait. They are very thorough and friendly. I highly recommend Dr. Palacious and his team.
Dr. Manthei was terrific and I would recommend him for any throat issues. He had a difficult case with me but managed to handle it with success. The entire staff was conscientious and friendly.
The people here are tremendously kind. For example, my hearing aid (HA) broke and I submitted it here for repairs. I left my earmold for that HA with them because I tend to lose things. Ironically, they lost my earmold. When I went to pick …
Office staff professional. Dr Charlotte Sip took the time to listen, and explained her diagnosis, and what exercises I could do to help. Can’t recommend her and the office more highley
Best ENT I’ve ever been to. They really care about what they do, and it shows. After visiting 6 different hearing specialists in town, they were the first to address my allergies being connected to my poor hearing. Infinite thanks!
The staff was very friendly! The office was clean & the Medical Staff was very knowledgeable and explained everything to me in terms that I could understand! I am so happy I found them!
Make sure to compare your copays and deductibles with your statement from your insurance company after visiting this place and during allergy testing make sure to watch your purse during the procedure.
I have dealt with a lot of people in my life. Therefore, I know when someone cares about someone’s well being and someone who doesn’t. Manthei definitely falls into the category as a not caring doctor. When I told him what I’m experiencing …
Would leave no stars, actual garbage place. Forgot my appointment and just garbage. Even the manager. Better customer service at Walmart. Don’t even bother going here. Avoid, avoid, avoid.!!!!!!!!!!!!!
had a good experience with dr dave, i think, unplugged my ear, no pain, give me some good advice bout baby oil, couple a drops ever now and again, my hearin has improved,would definitely recommend em!!
I love my Doctor and the staff! They have the care and compassion that’d you hope for, but most of all they go above and beyond for their patients! You couldn’t ask for a better place to go to.
Very professional. The doctor was friendly and knowledgeable. The wait time was minimal. …
Doctors take the time to explain all your options, discuss your problem to help guide you to a solution. I was very impressed with the quick appointment for an emergency problem. Very caring, and you never feel rushed. I would highly recommend this practice!
They were there to help the best and as quickly as possible to remediate my ear problem. The practitioner listened carefully to my concern. She took the time to explain fully about the issue I was having.
great experience from front office to back. Dr Wilson explained everything in detail and was very professional and kind.
My appontment was at 2pm I didnt get sent to the back until 2:40pm . It’s now 3:03pm and I have yet to see a doctor. I moved my schedule around for this and Its taking away too long. What’s the point of an appintment if they arent going to see me on time?
I don’t go to the doctor unless I am really suffering. After a year of dizziness and 24 hour crackling in my ear, I finally decided to go to the doctor. My combination of symptoms was something new to them. So, it was a mystery as to …
Dr Yip was great! Friendly, personable! Got to the problem quickly, gave me options for treatment, which I completely appreciate! The office is easy and efficient!
I had a 9:30 appointment with this practice, as a new patient. I arrived at 9:12 to get all my paperwork done early, which it was. At 9:55 I reminded the receptionist that my appointment was for 9:30 (which she had also originally stated) …
I would not recommend this place!!!! I got there 20 mins before my appointment. My appointment was at 1:10 pm they took me back to a room at 1pm so I was like cool I got in early only to find out that the worst is yet to come!! I sat in …
Dr. Manthei is the best ENT. He is the ONLY doctor I will allow to do any ENT procedures. I have in the past, had walk into Dr. Manthei’s office, no appointment, to do an emergency repair on a procedure gone wrong from another doctor. He is …
Wish we had read up the reviews before coming here. Very rude personnel. Randy needs an attitude check. We’ve been trying to make an appointment with him and he refuses to return any phone calls. Randy if you hate your job so much newspaper is only $3 find another job you’re really bad at this one!!
They was great. After they moved next door, it is not the same . My hearing aids needed adjusting, told try them and come back . No more getting in early either. If my insurance would let me go elsewhere, I would!
Dr. Yep is a good care provider. But, the firm does not have sufficient personal to respond to patients’ call and concerns. FollowMyHealth never worked for me and some others I have checked with.
Very disappointed with my experience. I waited for an hour to be seen by the doctor who spent 5 minutes with me and billed my insurance nearly $400. The doctor ordered a CT scan which needs pre approval from my insurance. It’s been 2 weeks …
Met with Dr Manthei regarding an ear issue and he was excellent. Took time to talk and listen, set up a hearing test, reviewed the results and was very informative. The office staff was polite and efficient also. A very positive experience.
Left this place more depressed than before going……Saw a stone faced PA that had the compassion of a gorilla. Prescribed me some drug that made my condition worse with no follow up. Be care full here seems as though you are just a number here and not a patient
If I could give 10 stars I would! My wife had a serious right ear infection with a small black discharge that was causing her pain. We went to the emergency room they couldn’t fix it, we went to another ear and throat doctor who …
Dr. Palacios and his staff are great. Has been a huge help this past year or so since I start going there concerning my sinuses & allergies. I highly recommend anyone who has issues with their allergies/sinuses to go here. As a entertainer …
Dr. Yip was informative, compassionate and thorough. I feel blessed to have been referred to her. The staff were also kind, helpful and skilled. Expedient service.
I’ve been going to Dr. Mathei for 27 years, great Doctor, he cares about his patients, he’s absolutely the best! My son had surgery, my husband had surgery, they loved him too. Too bad every doctor isn’t like him, good at what he does and a wonderful bedside manner.
Very nice place the doctors are really on the ball and helpful. Only one thing keeping me from 5 stars, the receptionist was pretty rude. On the phone scheduling my appointment she was veey snappy but i didn’t think anything of it. When I …
The star rating is for the PA I saw. My friend recommended Dr. Palacios. I was told he is heavily booked, so I agreed to see Gregg Sims, PA. I really liked him. He was very patient, listened to my concerns, did a hearing test and …
Wow!!! What a professional place!!! Very hands on doctors and staff. Very polite and they actually show they take a great interest in there patients. Never have I seen such a more professional and clean doctor’s office here in Las Vegas …
I could not say enough about how great DR Manthei and staff are. I unfortunately met under hospital circumstances but he took great care of my daughter and two years later, she and her little sister both had to have procedures and again, great service and care. Highly recommend!
Thanks to Dr Donna my son got his ear canal taking care of in less than a minute. Plastic ball was out!
Have I mention that boys at ER@St Rose St Dominican Hospital kept us over 5 …
No Covid19 precautions whatsoever. The sitting area is packed. They don’t check anyone’s temperature upon arrival. The assistants have no personality. Not sure one of them even wanted to be there. The Physician’s Assistant was really nice, …
We needed our daughter to see a Doctor who can listen and care for what we need to keep allergies and asthma under control, great staff, appointments within reasonable time and not waiting more than 10-15 minutes. Great Experience!
I was completely satisfied with my recent visit to Nevada Ear + Sinus Institute. Dr Palacios and his team were very professional both with the hearing test process and product knowledge. All the team were very friendly and helpful. I have no hesitation in recommending this excellent practice. Many thanks to All the Team!!
Great Experience, friendly staff and very helpful. Dr. Palacios explains what he thought the problem was and recommendations to understand and resolve the issues. He also explained my role in my care, and made and took time for making me …
I had a comprehensive analysis of my audible hearing and ‘inner-ear’, including extensive testing and subsequent ear impressions completed by Gregory Sims and Daniel Ledee. …
This place has no business working with Vets. To have them drive 45 minutes, wait an hour past their scheduled appointment then say “it’ll be at least another 30-45 minutes” is unacceptable when dealing with such delicate clientele. You …
Great staff. Doctor was thorough and kind.
They have the best doctors. My daughter goes here. She is only 2. They put in her tubes and it improved her hearing tremendously.
Most patients are older but Dr. Dawn is fantastic with my baby.
Dr. Sean P. and his staff are truly amazing. Very helpful and prompt. I had a life changing surgery that caused me to regain my hearing! I will be referring anyone with sinus and hearing loss to this office.
Dr Greg was very nice and did all the necessary test. He found out what was the origin of my medical problem plus he gave me an over the counter medication that was really good. I did not know that jalapenos or hot peppers help with pain. …
My husband and I chose Nevada Ear + Sinus Institute for assistance with a solution to hearing loss. The evaluation and testing process was invaluable enough on it’s own and then once we met with Dr. Daniel Ledee for choosing and then the …
Been going to this ear and sinus doctor for a few months now and I found out why my ears have been ringing and why I have a problem hearing people and sometimes they mumble. Thank you for such great service and be able to relieve my suffering over the last 20 years. You’re a great staff!
Very disappointed in the way they treat their patients. They made us wait months just to tell us we needed to see another dr. Just like every other dr today, they want your money and will milk it anyways they can. Even when your in extreme …
So nice and really took the time for our 6 year old son. I’m so thankful I found them especially after going to another doctor that was awful! But, when my husband and I brought our son in we finally felt in the right place and the guy who did the hearing test on my son was awesome too! Definitely very patient with kids. Great place!
I came to Nevada Ear Plus Sinus Institute, on Tuesday May 4th, as my daughter was in a significant amount of pain, radiating from her right ear. My daughter was seen by Dawn Zaratiegui, a nurse practitioner. Ms.Dawn stated she couldn’t even …
Professional and fast. The medical assistant who tested me was very knowledgeable, he even knew about the somewhat exotic leukemia drug I take. Love that my ears are now free of the wax that has plagued me for a few years – if you have a similar problem don’t put off treating it like I have! I highly recommend this office.
I went to your clinic because you guys had an opening. But I am good waiting another 6 months to be seen by someone who knows what they are doing. I asked the NP about my ear issues when scuba diving. Her response was basically “just don’t …
Unreliable institution! from 3 years of experience with this place! Everything went in a spiral after Daniel Ledee left!
Carl Wilson and the audiologist that I saw were great. I went there to get a second opinion on something that my hearing dr saw at my visit with him. They concluded the same and Carl Wilson explained everything in detail and ordered …
I experienced severe BPPV that rendered me unable to even stand. The associates at the clinic quickly and correctly ran several test to diagnose the cause and started a plan to correct the ailment. They did an outstanding job with …
The doctor I saw (I believe his name was Greg) was extremely kind and actually took the time to understand and explain what is going on with my nose. I had been to 2 doctors prior to this who were not thorough or good at explaining, but at …
Absolutely Awful!! DO NOT TRUST THESE DOCTORS FOR CARE ! THEY CAUSED SEVERE EAR DAMAGE TO MY RIGHT EAR FROM MICRO-SUCTION EAR WAX REMOVAL! I am now having to sue them for negligence and damages!!!!!! They are the absolute worst!!
This review is long overdue. Dr. Palacios and his team run a top-notch facility. I feel cared for as a patient and as a person. Both Greg and Dr. LeDee have been working with me the past couple of years now and have helped me a great deal …
I absolutely hate this place. Not all of the staff is very friendly. I am tired of hearing the lady complain about me to other staff loud enough for anyone to hear while I am sitting in my room with the door closed. I also did not …
The entire staff was extremely polite and professional! The office is very clean and neat. We were finished with all of my testing in a very timely fashion, and the Doctor made me feel very comfortable. I would recommend this Doctor’s office to all of my friends and family.
Dr . Scott Manthe actually cares about his patients! He also has a very nice manner. Gave my fiance antibiotics for his nose and ordered a ct scan. Get to see him in a month. Can’t wait! Pretty sure He will try very hard to help him get better.
I loved the staff, so friendly. I called many other doctors and their staff was rude and i just didn’t like how they were so i never made an appointment. Here, if i asked a question they answered kindly! I got imaging done,, the doctor …
Great place to go for your sinuses, hearing aids and a full panel allergy test. They test you with a full panel to see what you are allergic to. It what’s good to finally have a place to check to see what I was allergic to and not just …
My daughter went here due to lumps in her throat. We were able to get appointments when needed and staff was super courteous. My complaints were when it was time to schedule the biopsy, I was contacted by support staff, so I was not …
I’m sad to see some bad reviews about this place but I guess it depends on your condition. I hadn’t gotten my ears cleaned my whole life, as far as I can remember, so I came here after a bad experience trying “Debrox” ear cleaning solution. …
Have had an issue with my ear for awhile.
P.A. G. Sims helped me out. I hear so much better, can’t believe the difference!! Not only did he do a thorough job, I appreciate the time he took with me. Great office. Very clean. Felt safe as well. Highly recommend.
I made an appointment over the phone. Then drove 45 minutes through traffic. When I arrived, I was told I had no appointment.
the receptionist at the front desk who picks up the phone is totally incompetent nincompoop. how do you run a clinic with such incompetent receptionist?
I had cancer in my sinus region as a teenager. I have some anxiety surrounding this, possible recurrence, and being without a prosthesis at times. I was treated SOOOOO incredibly well by Sydney Franklin and Dr. Manthei!!! They honored my …
They did a good job ordering my hearing aids. Wish they will call me soon that there ready to pick-up.
Came in early as they requested. Waited in lobby for 30 mins. Now inside the patient room for one more hour. Still waiting. If the staff is reading this, I’m still here waiting to be seen. Ok, doc came in for 2 mins and now waiting on …
Dr. Palacios is the BEST!!!! I recommend every one choose him as their ear Dr. I’ve been seeing him for years and I would never replace him. My husband just started seeing him as well. He gave him a shot for the itching in his ear and recommended some cream. And it works and he is feeling better already.
I tried to leave a review a couple months ago but couldn’t sign in or something. Anyhow, I had what I thought was an inner ear infection and in pain for days/weeks. I finally called the clinic and found out they couldn;t see me for weeks. …
My wife received hearing aids from this provider and loved them. A few weeks later she was told to come into the office for cleaning and adjustment (that she did not need or request), but was told in order to maintain the warranty that this …
I visited this office recently because I was having trouble hearing. My doctor, Dr. Schiber made sure that I was well taken care of. She was very thorough with her testing and explained the results well. I felt much better after my visit. The rest of the staff were very nice and it was a pleasant visit overall.
Very organized office. All the employees were very nice. My PA was a good doctor and I liked her right away. She made me feel comfortable. Her name is Sydney Franklin.
My experience was absolutely great!!! I’m huge on looking at reviews prior to going anywhere and a few scared me a bit however, everywhere else was completely booked.. I had read a few bad reviews, specifically about Dawn, that had me very …
The girl that schedules is the rudest person.Her names was either betty or betsy You will never get a call back and the only chance you have to have them answer your call is to call from a different number extremely unprofessional practice. …
Dr. Dawn I’d recommend her to anyone if they have a problem with there ear or throat o like I do. But when it comes to this place front office people they should be given better customer service and relation skills because that morning this 2 ladies work the reception desk taught better customer friendly service
Everybody here was nice. Had an hearing test done and all my exams were done in about 45 minutes. Highly recommend it.
as the other reviews have stated, this office clearly lacks professional staff. They never listen to their voicemails. They ask you to leave a list of personal info on the voicemail and who knows who has that information now. The only …
Would you like to wait almost a year for an operation for a deviated septum only to be told by a so-called “doctor” that he cannot perform it? That’s right, you heard me correctly. That’s what I heard from Dr. Scott E. Mantel from the …
Took both parents for separate issues. Doctor Palacios handled them with care & quickly took care of each of their problems. Great staff too. The office was clean and nicely decorated.
I have no idea why anyone had a problem here. Even though HUMANA INSURANCE required me to drive 130 miles in rain and snow to get here the excellent service I received was great. Both appointments were fast and on time. Only wish they had office in Pahrump. THANKS
I am a new patient of Dr. Scott Manthei and I must say it was a pleasure, he is a good doctor and a fine fellow and has a great crew. Everyone I dealt with at his office was top notch these folks weren’t just putting in another day at …
I have to say this office is outstanding. They offer fast and friendly service. The Dr I saw really listened to our concerns and made a plan with us to get treatment. Definitely would recommend for your ent needs.
We have been trying to get an appointment so my daughter can finally get her surgery after a referral from a different ENT but no one answers the phone or return phone calls. We have been trying for about a month now, it’ getting …
Went there for a medical problem and got well cared for. Expect to wait a little even with appointment. The times spent waiting in waiting room and in exam room was never more than half an hour. The doctor was great, giving me a high tech …
Clean waiting room, bathroom. Friendly staff, techs and the doctor was Amazing. One of the best doctors experiences I’ve ever had. I’ve struggled with tinnitus for almost 10 years. I’ve seen half a dozen doctors in 5 major cities across …
I had a hearing exam and test in Sept. I was told it would be 1-2 weeks for the hearing aids, it is now Jan and I am supposed to get them today I have already paid almost half of my portion after ins. 4 months and 2 payments and I really …
Absolutely awful location. They never pick up the phone or return calls- neither the front office nor the technicians. You are better off walking in rather than waiting. They will never get back to you. I’ve experienced this over 2 years …
Beautiful practice with a great ambiance, I felt like I was melting when I was sitting in the waiting room lol!
Super fast service & staff was so nice. …
Everyone was very nice and helpful. I still need a few more answers to some of the issues I’m having, but I felt like they were thorough with their testing and had some good advice. If you need to call them, do it during morning hours. If …