New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
14511 Myford Rd Ste 100, Tustin, CA 92780
Rates were very good. The initial communication was also good. I really like our loan agent, Alayna. She was quite helpful. When the loan left her hands and went to the processors communication really fell off. We had trouble getting a …
Noah’s guidance through all the ins and outs was superb. Very quick response to all the questions and concerns that I had.
I refinance my mortgage loan with Nate with New American Funding. He was the greatest guy to work with making sure he was getting me the best rate and making sure I understood the process . He was in touch any time I had a question and made …
Mike did a great job with my refinance. I would highly recommend
Adam was very communicative during the whole transaction which made the process run smoothly.
Howard was ALWAYS honest and Quick to respond with accurate information. He’s knowledgeable about this daunting process yet he made me feel confident in his guidance especially through some strange underwriting issues. He’s ALWAYS …
I had an awesome experience with this company. Jason was very professional from start to finish!
Extremely satisfied from start to finish with the help Beny, Remi, and Team had provided us. We are first time home buyers and the feeling of not knowing everything is overwhelming, but …
Alvin, Alex, Kat and Jenny were the most incredible lenders to work with. They are an awesome team. Here are some of the things that make them so extraordinary: …
I am satisfied with New American in general. The people I worked with, Cindy and Derrick, are very responsive. The rates and closing cost are not the best, but on the other hand they are among the few that lend to mobile home buying. The …
Scott Bernell was fantastic- extremely helpful and knowledgeable and returned calls and e-mails promptly. However, the document processor was terrible. I had to resend documents that he clearly lost (or forgot were sent). This caused a …
His knowledge, understanding, promptness and manners made my Refinance a dream come true. Thank you Paul and many thanks to the whole Team . Frank
This agent Cinthia Pedraza is one of the best to do business with and gladly recommended for refinancing in the fastest closing time. she is clear about every question you might have and goes straight the point and don’t waist time. excellent lender takes care of homeowners seriously.
Friendly loan officer easy to get touch with I appreciate the times Danny got back in touch with.
New American Funding refinance processing was very simple and easy process. My loan officer, Austin Stebbins, was very professional and it was very evident that he truly care about my refinancing needs. The loan processor, Julie Martinez, …
Mark Ray was transparent and informative to work with. Thank you for making a process easy to understand and easy to process as well!
New American Funding customer service is an outstanding and professional company. I’ve been with them for over 7 years. Jenny was wonderful and the best part I like is that when you call them they always call you back. The loan went …
Anabel Cooley is the kindest person I have ever met. She is very knowledgeable and answered all of my questions and concerns some times within minutes. Anabel made the process of buying our new home much less stressful. We highly recommend her and New American Funding
Our loan officer Junior Ocasio was excellent and helped us through the very exhausting mortgage process
The first experience I had with New American Funding, I was in the middle of working with a different (popular) lender. As soon as my emails were responded to quickly, with answers, explanations, and kindness, I was willing to switch. I’ve …
I can’t believe how smooth our refinance was with New American Funding. They were upfront and consistent through the entire process and helped make it go as smoothly as humanly possible. Will absolutely be recommending them to friends and family for their future mortgage loan needs.
I just recently refinanced my home and was fortunate enough to find New American Funding. I normally don’t post, however I’d like to share the experience. First, I like their process. Asking for everything upfront versus constantly asking …
Great service. The loan was the easiest part of the transaction. Local vendors for appraisal, and surveys were our only holdup through the home buying process. Our lender stayed on top of it and got it all done.
Excellent service. I have nothing to complain about. Everyone involved worked hard for us to close on time. I will definitely recommend shahryar from New American Funding.
Marissa Williams is extremely warm and personable. She takes the time to explain the mortgage lending process, answer all your questions, and look out for your interests. Keep her in the loop in return and she will do right by you.
My own mortgage company would not refinance my mortgage because I am self-employed. I reached out to New American Funding, who actually had a better rate than my mortgage company, and they were happy to work with me. They got it done in …
I just finished refinancing my loan again using the same company New American Funding. My experience was better and easier this time since I had worked with a very good Sales Manager that I had the first time. The process was flawless. I …
I had a great experience working with Nathan. He was so professional and knowledgeable. Took me step by step through entire process and explained in detail. Tonyelle finalize my loan and was also great getting everything in order to …
Loan agent was responsive and straight forward, but the backend was sloppy and misleading. My docs that showed up on the day of signing were different than what had been shared throughout the process. I refinanced and at the last minute …
Carlos Contreras, the mortgage broker I worked with at New American Funding and his team, made my refi a truly successful process. The courtesy and customer service were excellent, as were the terms of the deal, which were the most …
Our experience with New American Funding was excellent! Everyone was very responsive and communicative whenever we sent an email. And when we needed our paperwork expedited to make an effective and successful offer on a house, they came through for us.
Josh Konduri worked with us as we sought to refinance our mortgage recently. He was professional, knowledgeable, and friendly as he assisted us in navigating the process. We were kept informed every step of the way and any questions we …
New American Funding completed our RefinanceMortgage package very smoothly and efficiently. We tried 2 other companies but they failed at getting our refinancing completed. The Loan Officers, Joseph Villa and Haleigh Preziosi worked …
Daniel Flores is AWESOME!!! Our family has worked with him a few times and every time he goes above and beyond in ensuring things go smoothly. He is professional, dependable, and overall GREAT to work with! He answers every single question …
Wonderful experience working with Linzy Whorrall at New American Funding all around. Our refinance proceeded quickly and effectively. Would very highly recommend!!
The only issue I had was I thought I was dealing with a company from Texas, turns out they are from California, I should’ve dug a little deeper, that’s on me. New American did everything they said they would do and more. They funded our home and I appreciative of that.
It has been such a pleasure working with Monique! She worked with us during our home buying process and now our refinancing process as well! She is kind, knowledgeable, and works both diligently and efficiently. We have her information saved in our phones because we know we will want to use her services again!
I had a great learning experience with new American funding. I saw amazing reviews online and decided to give them a try. I immediately got transferred over to Fred Walker and he was amazing to work with as my loan officer. I am not going …
Bryan hull lied to us for a month and left us 30 days to try to find a lender and move and everything i would find another lending company they ask for paperwork that u dont need and hook u up with a agent that doesnt help at all !!!!! GO …
Matthew lacked in communication. Matthew had little patience with us. Very unprofessional. He constantly lied to us regarding closing. Had to involve supervisor to see results. He was the worst. Would NEVER refer. Don’t get involved with this company!
I had a great experience with Alex B! Being a first time home buyer Alex guided me through the process, gave me all the options so I could make the right choice, was always quick responding to any questions I had and made me feel …
Absolutely fantastic to work with!! Not only were they our loan officer for refinancing, they also worked with to purchase the house. They actually made wading through all the paperwork–read closely–pleasant, both times! Forthright and …
We recently refinanced our home with New American Funding and worked with loan officer Andrew Duong. I found Andrew through a Google search at the start of the process. I am glad I did. He was politely persistent and listened to our needs. …
I’m not one for posting reviews but once in a while I happen to have an extraordinary experience with a person that warrants a review. Ali Sharai of New American Funding has helped me over and above in understanding my refinance process for …
It was an absolute pleasure to be working with Matt Tabassi and his team at New American. We hit it off right away Matt was very personable and easy to talk to. He stood out from everyone else I spoke with in that he was very involved and …
Working with Jamie Vanderweide and his team was the best experience. Jamie was great with communication throughout my entire loan process. The entire transaction flowed smoothly from beginning to end and I was even able to close in less …
Jason Jen was my loan officer and the whole experience was wonderful. The whole process of refinancing my home was complete in under 30 days. He explained everything clearly and got me a great rate and deal on the closing costs. He …
New American Funding is a fantastic company that puts the financial interest of its customers first. I’ve had my mortgage loan with this amazing company since November 2019, and I’ve enjoyed every moment of it. They have been very …
Everyone was extremely friendly. There were a few instances that were less than stellar. Communication was quite slow and I was left wondering what was going on most of the time. It wasn’t until I would send an email asking what the status …
I performed a re-fi on both my primary and retirement homes. I already had one home with New American and was so pleased 4 years ago with their amazing service that I chose them to re-fi my primary home. They did not disappoint. Great …
Thank you New American Funding for helping me purchase my home and get the best possible rates during these difficult times! I was well please with your service!
Cinthia Pedraza was excellent to work with. She stuck with me while I worked through a bathroom remodel in preparation for my appraisal. She responded quickly each time I emailed. She was very knowledgeable and professional. She got my …
New American Funding provide me great service from start to finish and helped me close on my home smoothly!
I definitely recommend New American Funding for your loan request. I refinanced my home and needless to say that I am glad I selected them and had a great experience with them. From very first call till the loan closing, Shay Smith worked …
I recently did an application online with a representative named Paul. I explained to him that I recently left the education field of 16 years and was working part-time and self employed. Paul proceeded that we run our credit application to …
Kristina and her staff were very professional and efficient regarding the process of our refinance. It was very refreshing to work with a team of true professionals. She kept us informed every step of the way and clearly explained …
I purchased my first “‘new” home with American Funding. My loan officer was Tiffanie Phillips. Let me start first by saying that Tiffanie is an exceptional loan officer. Her skills with communication, hard work and a can-do attitude are …
One of the representatives called me asking about my home buying and how it’s going. He was nice, but then he brought Greg Luz on who started asking question about the early home buying process where I’m at the late home buying process. …
I was refinancing and show them on credit karma. They starts off telling great things to get you to work with them. 1st closing documents looks good but we’re it ended. My cash out just go down and down They that it gave to different …
Shannon Vaughn is the WORST person I have ever done business with. I am self employed and from the beginning of the refi I told him that. I shared P&L’s along with tax docs to prove income. He said “Yeah shouldnt be any problem to get this …
New American Funding and specifically Drew Haberl have been amazing to work with every step of the way. Drew communicates consistently and you never feel like you are in the dark about anything. I would use them again!
I used New American Funding for refinancing my home at the recommendation of a friend. The process was very smooth and efficient. Being able to submit documents online through their website was very user-friendly. There was prompt and …
My experience with Riana and Michele was amazing. They made what may have been a nightmare closing run smoothly and quickly.
They answered the phone when I called and were able to answer all questions …
Michelle was the best loan officer I have dealt with in all the properties I have purchased.
Very poor experience dealing with Fischer Lambert and Derrick Thorpe. It took almost a week to “lock” in the rate at which time it went up almost a full point. Underwriting approval took well over a month with repeated requests for …
Kylee was always in communication and willing to work hard for my clients. She was outstanding to work with!
Great mortgage company. Made the house buying process easy, always prompt and professional.
Very friendly company to do business with. We worked with Shane who was very helpful in helping us throughout the process of getting our house refinanced. I felt like they are very open as a company. Just easy to do business with. If they …
We got the refinance closed, but communication was limited at best. I didn’t feel they provided the support during the process that a normal client would need. I finally got my closing documents after pushing for them 3 times and then …
This was an excellent experience. Questions were answered promptly, guidance offered when it was requested and a very pleasant experience. Would recommend New American Funding to anyone
Great experience with mike archer. He explained everything to us so we had no surprises during our re-fi can’t thank him enough
The loan originator team is great and responsive, you will know where you stand and what’s needed. They are also always there for your calls, emails, and texts
Greg kept me updated every step of the way. My loan was not easy peasy. Greg came up with different solutions to make it work! My parents and I are much appreciated.
This company puts Military families #1
I would be remised if I did not take the time to write a review the amazing …
Great Communication; Jade Wilson is amazing! Will continue to use her for my future deal as a Realtor in the DC, MD and VA area!
William and his team took care of everything. Great customer service.
This process was seamless and reflected the professionalism of your team. Information was presented in a very precise and timely manner. I would certainly have no hesitation in referring my family or friends to utilize your services.
Matt Brown is now my friend. I trust his advice and appreciated his help with my loan .
100/10 I do recommended
Melanie was hands down the best loan consultant. She’s extremely personable, understanding and very knowledgeable.
It was a pleasure working with Nathan Cadena he made the whole process extremely easy and was very helpful with all of my questions. I would be glad to refer him to my family and friends.
Nancy McNaughton
Mike Acosta at New American Funding is fantastic! He is very attentive to your needs and walks you through every moment of the refinancing process!
Wonderful experience throughout the entire loan process. Proactively provided all required information prior to the next steps.
Albert N. and his team were great! Worked quick and efficiently. Response time for questions was quick. I have no complaints.
Great communication is very important to me. Greg would respond promptly anytime I tried to contact him. Even if he was unavailable to work on the task I was asking, he would let me know he received my communication and would be working on whatever it was I was needing as soon as he could.
Great work by Alexander to make this transaction close. This was a tough transaction all around and everyone needed to give it their all. As a Realtor, I’ve closed 4,400 transaction sides lifetime and I know a tough one when I see it. Well done Alexander!
I do not recommend!
They use your lowest score to ensure you pay the highest rates. This company is very slow. They initially tell you 21-30 days. This is false. They make plenty …
Very satisfied with this company and so happy that I chose them. They made sure you walk thru the home funding process with care and concern. Adrian Soto was so helpful from beginning to end and made my home purchase a pleasant experience. I highly recommend them and will use them in future loans.
Alex was proactive and excellent communicator……..A strength that is not seen that often these days. Thanks Alex for the great experience.
Our loan Justine Lee was our advocate all the way through Closing. We appreciate her patience & understanding.Our loan processor could have been a bit more organized and transparent but overall our process was smooth. I would definitely recommend NAF to everyone!! We closed 5/31/22 #HappilyEverNAFter
I purchased my home and refinanced with New American. The company offered me a great rate and a very competitive refinance but my process was very long. I am self employed so I knew that it would be more complicated but it took 4 months to …
Inefficient communications with Kimberly Lim almost cost us our home deal. We trusted her to help us with truth and clarity. Somewhere in the process, she lost interest in our deal and failed to communicate with necessary parties to close …
Absolute train wreck of an experience. Not sure if they were overloaded or just incompetent, but the communication from this team was disorganized and erratic, their project management skills were terrible and their level of professionalism …
Stacey Papadakis was the best! One of a kind, professional, kind and a team player. The deal wouldn’t happen without her. She is one of the best loan officers I have ever worked in my almost 10 years of real estate experience.
Shellie Wong with New American Funding was attentive, professional and friendly. We had a unique situation where on a Friday afternoon we had to provide loan approval to make an offer Saturday and she worked quickly and provided us with what we needed the same day! We would of lost the property without her.
New American is a great Lender! They were fast, friendly and very informative. They were very helpful in overcoming all the obstacles in the way of my families home purchase. I highly recommend them to all new home buyers. Thank you New American team!
I can say that it was a great experience in terms of communication, fastest and efficiency. Thank you Jack and Grace for your support.
Nathan and Antoinette both were consummate professionals. Even with my high strung, no filter attitude, Nathan kept his cool with me . One time in my life of very few, afterwards I’m excited and feel good about my transaction. The entire …
Easily the worst financial transaction I have been a part of! Loan officer was nice but overall experience was awful. Over 75 emails & at least a dozen phone calls and rarely got a straight answer. The processor/underwriter was …
Jason Lambert and Lauren Long from New American Funding made the entire process of refinancing easy, seamless and smooth. They were diligent, responsive and informative. I’d gladly refer them to anybody looking to finance their homes.
Tania was extremely knowledgeable and has great communication skills. I highly recommend her for your lending needs.
Worst company ever!!!! I felt like it was a scam. 4 months to close a file. They have no clue about title and escrow. Be aware it took an additional month to fund. No communication!!! Did the old car salesman trick. Sent me to another loan officer to deal with delays. Delayed for months with no reasons.
I didn’t finish doing my loan with them yet. But the first officer I had Mallory Depuy was a great officer she was very communicative and made sure she let us know everything that was going on. They had to give us a different officer …
I was refinancing my house . New American is a great lender . Jason and Samantha both did a great job . There communication was the best with me and the process was very smooth. I really appreciate for the hard work what you guys did for me . Thank you New American lending .
Adam spoke to me like a friend and kept me well informed. He’s a delight to work with! Most lenders won’t answer a call, text or email. Adam was very successful in closing a very difficult transaction. He’s very experienced and I would highly recommend him.
Excellent customer service. We appreciate the extra effort put forth by Nathan and his team in finding the best rates and options. They communicated with us throughout the refi process, so we knew how it was progressing. We certainly would refer them to family and friends.
I was a first time homebuyer and worked with Michael Lee. Michel was exceptional. He was able to clearly walk my husband and I through the entire process and clearly break down everything we needed to know. He gave excellent advice and we would not be in our new home without him. Could not more highly recommend.
Scott was always super quick to answer all and any questions i had. if he didn’t know the answer right away, he always got right back to me super quickly!
Cliff and Kimberly both did an absolutely phenomenal job on our home refi. It took a lot of work on both of their parts to help consolidate some of our debt and give us piece of mind after being hit hard by covid. Other lenders we tried …
I cannot say enough great things about my experience with Aaron Shaw our (Lending Agent) from New American Funding. From the very start to the closing date on our new home he was there every step of the way. Aaron was super knowledgeable, …
James Chan is the reason New American Funding gets 5 stars.
We can’t say enough of how terrific he is.
Thank you.
We had a great experience with New America. Our loan officer is Robert Martin, which is professional and always willing to help. We are the first time buyers and have lots of question and he can answer all of them fast and clear. He also …
It was great working with Devin and New American Funding to make my dream of buying a home at my new location. Very seamless process.
The lender I worked with was very knowledgeable and responsive – just what the buyers and their realtor need and expect. I would gladly work with Salma Seliem again!
I had the pleasure of working with New American Funding and specifically, William Cova; Loan Consultant. Both myself and our client could not have had a better experience. William is personable, sharp, super efficient, and just a pleasure …
I have nothing but great things to say about this company. They were upfront, honest and very helpful in providing me a refinance on my home.
This lender keep me informed at all times throughout the transaction. This has immeasurable value to all parties in the transaction and results in a much better experience for the buyer/borrower.
Kristina has done 3 mortgages for us. Always a simple process with her. Great job as always
The experience was painless, Marti walked me through the process step by step, I am so glad I made the decision to refinance. I highly recommend this expert.
I’m a first time buyer and knew nothing about buying a house. My lender, Kyle Jones, was awesome! He kept me informed on everything going on and answered any questions I had. I was told by a couple of realtors that the low mortgage rate he …
The team was professional and able to help my buyers get into their new home with a smooth lending process.
Happy Broker here.
Andre is very informative in assisting with the home buying process. He is also very pleasant to work with and has a great personality!!
Very easy transaction. No bumps in the road. Everyone was knowledgable and professional and just what you would hope for in a lender! I highly recommend Greg Luz!
A very pleasant experience with New American Funding and Gabriel and Misty. Very professional and easy to understand. Provided help in a timely manner when I requested.
I closed in less than 3 weeks because of the responsiveness of Greg Mestas and the rest of the team at AF who worked well with me, my realtor and the title company.
William Was amazing to work with! He was in constant communication with all parties involved and was available whenever I needed him! I would gladly refer my clients to him!
I really loved working with Kari at New American Funding. I highly recommend her to all buyers. She was great from the beginning to the end.
I had the best experience working with Katherine Baca. She is very communicative, and she strives to make the customer feel comfortable asking questions throughout the process.
Devin Powers Davis was our go to guy at New American Funding during the refinance our mortgage. Keeping us updated & answering every question with patience & respect. Thank you for all your help!!!
The loan officers with New American Funding went above & beyond in helping me to close on the house I’ve been renting for 5 years despite several setbacks! They are amazing!
Naomi Jackson, my loan originator was a dream to work with! Right after my loan was approved, she knew I was going to look at homes. She let me know she was going on vacation but would bring her work computer with her in case I needed her. …
Excellent customer service! Mark Esterholt and the NAF team are wonderful to work with. Mark is very knowledgeable, and he’s always willing to share his expertise to help customers better understand the process of obtaining a mortgage loan.
Having dealt with some not so good lenders and some very good lenders. I will say this, the last few mortgages I have made have been with New American Funding. I need a lender who is there after the loan.
Our local NAFINC loan officer, Joe James, is an absolute star. He thoroughly vets buyers before offering pre qual letters and has even sat down with us and our buyers and taught us, classroom style, what the loan process would look like. This is especially important for buyers who are new to the process.
Vini has taken excellent care of my last three clients. He has excellent communication skills. Is extremely knowledgeable and able to answer any and all questions I have ever thrown in his direction. I highly recommend working with him, you won’t regret it.
Fantastic service from start to finish. Greg was there through every step of the transaction right up to closing and even after. …
Cassandra was the greatest and most professional mortgage/loan officer we had ever come across. She was always available for any questions we had throughout the whole process. Cassandra was really the only reason that we completed the …
Mandy is outstanding. Courteous, professional, detail oriented. She made what could be a difficult process very painless. Highly recommend her. I’ve been in sales for 30 years, these folks should be teaching a class on sales etiquette.
Alexander was great to work with! From Day 1 no matter what the question was or how many we had, he answered every single one and always responded very quickly. He is very knowledgeable, helpful, and very kind. He made the process of …
Nate’s attention to detail and customer-focused attitude made what is typically a tedious process actually enjoyable. He kept me completely informed on the progress of this transaction and always answered calls and emails from me promptly and courteously. New American is truly fortunate to have an employee of such high caliber!
Shane from New American Funding was absolutely phenomenal to work with!! If I could rate him any higher than 5 stars, I definitely would because he 100 percent deserves it! Shane is very professional, friendly, reliable, a good listener, …
Andrew was both professional and personable. He worked quickly to close my loan and made sure my offer was better than two other banks. I have already recommended him to a friend!
Jason Lambert was very knowledgeable and professional. He put me at ease when I doubted myself. He was patient and explained everything in detail. The process was seamless and I would recommend Jason & his company to anyone looking to buy or refinance.
Danielle was our loan officer and was seriously the bomb! This was our first home buying experience and she was super helpful, knowledgeable, and conscientious to our thoughts and concerns throughout the whole process. As expected with the …
Closing Day for my clients!! Thank you Jeanette Ruiz with New American Funding for making this all possible!!
My loan officer, Mark Ray, was impressive! He made the refinance of my home very simple; he was knowledgeable and honest, and allowed me to ask the most minute questions which I found very refreshing. “I cannot thank Mark and his entire team enough for the turnaround and how quickly the settlement date was scheduled. Bonita C.
Loan Officer (Samantha) was excellent throughout the process. Communicative and a real problem solver! This made the somewhat redundant and sometimes frustrating underwriting process bearable.
Kaitlyn takes time to provide explanations and is thorough and clear and strives to be available. However, what stands out about Kaitlyn is how she was knowledgeable about mortgage products and looked out for our interests, not just her …
Our loan officer was great to work with and was very responsive. Much better than our local FCU bank.
Gabriel Goertzen was super helpful and knowledgeable without being pushy or arrogant- that and the fastest processing of my loan at a great price and I say 5 stars for Gabriel!
Jeanette was amazing! She will go above and beyond to help you through the process. Very quick to respond and get back with you for questions 10/10
Kimberly Lim from New American Funding helped us buy our first home in Austin, TX. Note: it is not easy to be approved by other lenders as self-employed individuals, but she made it happen. We just closed last week and we couldn’t have done it without her (and Sarah Williams as well).
I have been with New American for two years and Luis Yero is one of the best people I’ve worked with. Luis is truly the reason why we remained with New American.
Our Experience with New American was Fabulous. Tiffanie was an amazing loan officer to work with. Highly recommend them.
Courtney, explained every process step by step and always answered any questions I had day or night. He went above and beyond to make sure the process was smooth possible.
New American was great, the loan officers were responsive, communicative, and there to assist every step of the way. They helped where other lenders wouldn’t.
The First day I talk to Kristina on the phone I knew this Refinance was going to be a breeze…. I felt like I was talking to a family member she was right to the point and as to what I was looking for from New American Funding. …
From start to finish Tim Lentz and everyone else I dealt with right down to the appraiser were very pleasant and informative. I honestly expected to dread every step of the way, but it was smooth sailing the whole way.
Awesome experience with Mr.Andrew Chacon been with us from the start helping us along this journey for almost 2 years and still going always keeping in touch keeps everything easy great person to talk to great attitude personality work ethic always on top of things my family really appreciate everything you do thank you!
I tried a lot of other lenders & New American Funding was the only one that really worked with Me! They never gave up and were amazing through the entire Loan Process.
I enjoyed working with Celina Foo and NAF to help my VA clients purchase their next forever home. Celina was both friendly and professional throughout the process.
Lisa has been a great help throughout our first time buyer’s experience and has been very cooperative and proactive in helping close a housing deal in short time despite issues outside of our control. Would return again when we ever make another purchase!
Thuysi’s commitment for his clients is the golden standard. His dedication and customer service is top tier. To give you an analogy, Thuysi’s services mimics that of a 5 star hotel or a Michelin Star restaurant. Paired with his knowledge and professionalism, he delivers the BEST and most POSITIVE experience for his clients.
From the beginning Drew was upfront and honest, gave me advise on what to do as far as increasing my credit, we did our homework and he made things happen and we closed on our home on time, I highly recommend Drew and his team at New American Funding
Loan Originator Mallory was great. She was very patient and helpful. Mallory went out of her way to help us. Treated us as people not a customer number
Rick Cisneros was great. Gave me the best rates available for my refinance. I’m looking forward to refinancing any of my rental properties in the future.
Mishel Keshishian is the best. He truly cares about his clients and treats them like family. He led us through the process and provided guidance on things like buying down interest rates. Super helpful and informative. Highly recommend!
Kristie was always available and willing to help us out at almost any time. She was very helpful every step of the way as well as pleasant to talk to.
Wow, what a smooth and effortless process. Rebecca and all support individuals with NAF are awesome. Can’t say enough great things,,,truly professional, knowledgeable, efficient pleasant and personable. Will definitely work with them again inches future.
Drew and John Wolfe were extremely helpful in our mortgage process. They are knowledgeable, friendly, and available for questions when we needed clarification.
Erik Larsen was very courteous, prompt and professional in handling our loan. It was a pleasure working with him. We would definitely approach him for our next loan.
Zach and his team of professionals were extremely helpful and efficient. The entire process was quick and easy and I couldn’t be happier with my decision to go with New American Funding.
The whole process went very quickly and smoothly. It was always very easy to reach Patrick Alberson and he explained everything thoroughly. I would definitely go through him again and I highly recommend him.
Had a great first time home buying process working with the New American team. Robert was an amazing resource throughout out the entire process. Would highly recommend.
As a first time home buyer, the experience I had was really positive. The whole process went very quickly and smoothy. They have a great team.
Michael’s professionalism and persistence made all the difference in making our refinance loan a success. I appreciate his perseverance in the face of rising interest rates and changing market conditions.
Jacob and Tracy worked really hard to get us in our new house by Christmas and we are so appreciative. They made the process seem really easy. Thank you Jacob and Tracy!
Excellent company to do business with. The two agents I worked with, Jenny and Jacqueline, were kind, compassionate and treated me with incredible respect. I would recommend them to anyone who needs assistance of this kind. I am actually hopeful for my future now!
It was a pleasure to deal with my mortgage assistant, Leon.
He went above and beyond to make me understand the loan process when buying my first house. Thank you, New American.
No pressure is what made my experience GREAT. At times I was undecisive, unsure, and just not wanting to “take that next step” because the idea of refinancing was a huge decision. Thankfully, the decision was made when I was ready and …
Another lender pulled out midway through our closing due to lack of knowledge. We thought we were going to lose our chance at owning our home. From the moment I got in touch with Thuysi he would not stop working on our loan until he found …
William Alverez and the team at New American Funding were absolutely amazing! Their professionalism and expertise are just a few of the reasons why I highly recommend. Thank you William & team NAF my family and I appreciate you!
Gita was in contact with me the full way through and did an awesome job keeping me up to date on what needed done and when. I also love that it could be mostly handled through text since I can’t take calls at work except when I’m on lunch, …
Zekee was amazing to work with. She worked right up to the last second to make this deal go through for my client. I can’t wait to work with her again as she made this transaction a breeze when there were a lot of moving parts.
Superb customer service with the highest level of integrity!
Clear, concise and timely communication was ever present during the entire refinancing process which was also enhanced by the agents’ personal and genuine …
Michael Li was helpful and understanding through the whole process. He explained things when I was anxious and prepared me for the next steps. Thanks to Michael we now own an amazing home.
If anyone is looking for a a mortgage, I recommend Melanie Le of New American Funding-Tustin, CA. She is super efficient and and extremely professional. My loan was completed in 28 days!
This was the best experience! My situation was a bit challenging by no fault of New American Funding but Chris and Lee were just amazing!!! They were so helpful, kind, and responsive through the entire process! I’m so grateful!
They got me a mortgage loan to consolidate debt where no one else would , at least not until I raised my score by catching up, and the cost of it was much higher closing costs, it will all be worth it when I pay off the loan in <5 years, …
DO NOT USE THIS LENDER!!!! Absolutely the worst experience for my clients that I have ever experienced as a Real Estate agent!! They’re underwriters held my clients in limbo and homeless for two weeks after the closing with ridiculous …
Justin Alsabti was great !!!! he made my refinance reprocess simple and he answered all my questions in a timely manner. I will recommend Justin to my family and friends. Thanks so much Justin.
Alexis Bjornstad is an amazing Loan Officer. She was very supportive during typical stressful situations when buying a home.
Her positive energy, and calm voice was a pleasure to me and my wife.
Rayan from the get-go was responsive, supportive and wonderful at explaining every step of the process and being sure I understood all aspects of the re-fi process. She was more than willing to be available at times outside typical …
I was bombarded with requests for information from underwriting one piece at a time. Each time the package was sent back through, it came back requesting one or two pieces of information. The information was immediately provided, sent …
As a first time home buyer it can be very intimidating ,Doing the research about the process can cause so much stress. Thank to Mallory we threw that feeling out the door and she was great, at first I was not sure as she kept checking on us …
Salma is a true Gem. We would not have been able to accomplish this without her. We closed 21 days to the T as she promised with not one headache from her. She is amazing at what she does and we will forever be grateful. Thank you!
I highly recommend Edwin at New American Funding. He helped my wife and I secure a mortgage in this crazy housing market while thoroughly educating us on the process and working seamlessly with our realtor to make this dream a reality for me and my family.
Derek and Diana are very knowledgeable and genuine. They made the whole process work. Got me a great rate and lowered my term and payments! What else can you ask for. Great work!
Megan Kelly, has been an absolute pleasure to work with in the application process for my client, a first time home buyer in Great Falls, MT. Megan was able to streamline the process and get the client approved in a very efficient and …
In our search for a lender, we came across New American. It was by far the best! Two other lenders were trying to get us to lock in our rate, but really it was to force us to only use them as the sole lender. We chose New American because they were up front about everything! We are glad we did.
Adam Hafiz is what really started the great experience that I received from New American funds! Is hospitality is like nothing I have experienced before! My processor Margie Baurista aslo have a tremendous impact on my experience and I …
Kristina was wonderful! There were so many roadblocks for us and she persevered and we got the loan we wanted! I would highly recommend her and New American funding!
How long can this be? Let’s just say my overall experience with New American was incredibly poor. I had very little follow through, communication was lacking at best. I would email or call and get absolutely no response or i would hear …
Jay at New American Funding was so helpful and knowledgeable and available throughout my entire time processing my mortgage loan . His customer service is top tier . I’m truly grateful for his time and experience. Also the fast processing time that New American offers.
I dealt with a loan officer named Chris Cooke and all he did was lie and acted like everything was set in stone. He even had me pay $525.00 for an appraisal. He told me to fix a few things on my credit report, that I am currently working on …
Dave Heckart my loan consultant is amazing! He’s very professional and friendly. He’s helped me recently with my 2nd refinance and I am extremely satisfied with the level of service from him along with the loan officer, Deborah. I highly recommend this company!
This is the worst place ever! Was working with Spencer Erickson who told us we were approved for refinance and cash out. We paid for appraisal. Then he stopped answering emails. I called and asked for his supervisor. Had to leave a message. …
Excellent experience glad we chose New American Funding. Mallory was the best, she made everything go smoothly and was great at following up and guiding us with our 1st home. I am really happy with our experience with the company 🗝🏡. …
Steve from New American Funding was very helpful, friendly, and professional. He made the loan process easy to understand and quick. We’re thankful we chose New American Funding for our home equity loan.
Alex Henslee was very professional and helped the wife and I with a cash out refi. He answered all our questions in a timely matter and worked around the clock to help us out with great communication. I definitely recommend him and new …
I worked with Kathy on getting a loan. She was such a pleasure to work with. She answered all my questions. She was very prompt at returning my calls. She made the whole process seem easy. I will recommend this company to anyone needing help.
My loan officer Naomi was amazing. She went above and beyond her job to help me with everything, even by helping the processor and verification do their jobs!! The processor and underwriting on the other hand were terrible. Very …
I had a wonderful experience working with Kathy Howard. She was very patient and helpful with all my questions, as this was the first time I was refinancing my mortgage. I would highly recommend Kathy and the people at New American Funding.
I was pleasantly surprised with how fast and painless my experience was New American Funding. My loan representative Junior Ocasio was very personable, friendly and knowledgeable. I truly appreciated all that he did to facilitate the purchase of my first home!
Posting this for my Mom, Shirley C. My experience with New American Funding went quite smoothly. It was a pleasure working with Brad and Steffany! They are both professional and attentive. Communication could not have been better! This was the smoothest process I have experienced! Call NAF and ask for Brad… you’ll be glad you did!
**Don’t be fooled by the ratings** I saw the ratings and decided to give them a try. The guy that took my file was extremely confusing among many other things. To make a long story short, he started out sounding confident and spoke highly …
Chrissy made our first time home buying experience great, even though we ran into a few ups and downs with the purchase she stuck by and helped us no matter what. Chrissy went over and beyond her part to help us as well. We couldn’t have gotten a better lender than her! We definitely would recommend her to anyone.
Shawn and his team were very efficient. They answered all our questions and made sure that we get what we deserve. They explained every detail to us when there were bump along the transaction, which made us appreciate them more. Kudos to the team for working diligently and walked us through the process.
James got me into my first home. He answered all the questions I had, and went above and beyond to make sure I understood everything. I had a great experience with New American! Going to certainly recommend to all my friends/family. 6/5 stars
New American Funding gave me the most competitive rate and closing costs. Additionally, I was offered direct loan servicing along with the best deal. Not one company could compete on any level. …
Employee accountability could be better. We very nearly didn’t get our mortgage because our 1st loan officer was giving false information and he got fired. The 2nd loan officer we got was much better with communication and honesty. It was extremely stressful but thankfully it worked out in the end
A CHRISTMAS MIRACLE FROM NEW AMERICAN FUNDING! I decided to use Filo mortgage for my home purchase and let’s just say hell is an understatement. Last minute I ended up choosing New American funding and Ruth was able to close my loan within …
By far the best experience that I have ever had with a lender. Everything was explained to us in a way that we could understand, and our loan officer went above and beyond to find us the best deal. We will be working with New American Funding again and again.
New American did a wonderful job. They were able to get my credit back on track and refinance my house at the same time. Very professional and friendly. Loved working with them.
Chrissy was an awesome loan officer. She ALWAYS returned my calls. She stayed late to get me a good rate. I will never forget her. I will always get a loan from her. No matter where she is working. She honest and she cares!!
For this being my first time buying a home during a time when interest rates are high, my loan officer Jeff made the entire process go very smoothly. He also did a great job advising and calculating everything so there were no surprises at …
New American Funding is fantastic, the were very helpful and Cassandra our agent was with us all the way through. We had tried with other leaders before. Since we had negative credit and had some issues those other companies did not want to …
I had dealt with other Mortgage professionals before finding New American Funding through a friend’s recommendation. The difference I found with Tom, Cathy, and Mondi was significant in knowledge, problem solving and customer attention. …
Kaitlyn Scalera was amazing to work with! Her communication skills are fantastic and she is awesome to work with. We worked a difficult deal together and she worked hard the entire time helping create a positive outcome for our mutual clients. She is definitely someone I would recommend to anyone!
My clients had a great experience with Riana at New American Funding. She was professional, kind, and gave an extra push to close the loan a week early. She was a pleasant communicator with a clear understanding of my clients needs. I definitely would recommend her again.
Jacob Saiz and Maureen Barbee were amazing to work with! Jacob explained everything upfront on my refi and answered all my questions, very professional and timely on returning calls and emails. Maureen made sure everything went smoothly and …
Great all around experience from start to finish for my first home purchase! Austin Trefry was fantastic – promptly, thoroughly, and patiently answering all of my questions throughout the process. Also got the best deal from New American …
The team worked to tailer their services to my some what unorthodox out of state home purchase. All questions were completely answered promptly immediately or very quickly by email. They made a previous mortgage broker I had worked with …
As a Real Estate agent, I deal with business complications a long the way. Edwin was very helpful during my transaction. Helped explain and advise my client with the best solutions along the way. I look forward to working with him again. Perfect business partner. Thanks Edwin
Edwin did an amazing job communicating everything with us and helping us through the process. He was very friendly and helpful. I highly recommend anyone work with him. He made first time home buying very easy and a smooth process. Thank you again!
New American Funding has a great team. They work quickly to get things done so there are no delays. Alex, made the process very easy and was there with me from start to finish. I felt very confident in my home searching and buying power.
Great company to work with. Although there was some issues with turn-overs on some staff members in the beginning. Overall, it was a great experience and everyone involved worked diligently to make my whole refinancing process a success. …
Anna from New American funding was a delight to work with. She took time to explain every step in the process. Totally transparency and was very patient with us being new to investment property purchase. You can always count on Anna to …
My agent Katie made the process of getting approved for a loan so quick and painless! It was truly a pleasure to work with her. She explained every step clearly and was very reassuring and helpful. I was skeptical of NAF, as I had never heard of them, but I was pleasantly surprised with the whole experience.
My re-finance transaction through New American Funding was superb. Great communication all along the process keeping me informed. I have had the opportunity to use several different companies in the past during home transaction and this was the easiest and quickest processing of all. A real BIG “THANK YOU” to all on the NAF team.
Peter Elliott was by far the best! New American funding helped my wife and I so much as first time home buyers with a brand new build. It was a smooth and seamless process. I would definitely recommend their services.
My refi was effortless. Jason Lambert took charge from the beginning and explained every step along the way. Always staying in touch via telephone, emails and texts. Not like others I have experienced over the years …
Rudy Gutierrez was excellent from beginning to end. I was in a tough situation and not quite to the point with my credit where I could make a home purchase. Rudy helped me figure out what specific steps would be the easiest and quickest to …
Sean was the best during our time trying to move from PA to Louisiana. Sean was very understanding and did everything in his power to get my family and I the help needed to complete the home buying process. Sean explained everything with …
Tanner Holland is a professional good loan officer. Very professional in his work, friendly and supportive. He is very approachable and a good listener. I picked his offering over a profitable loan offer because of the consistently good …
If you do business with New American Funding ask for Nathan he’s the best always kept in touch with me so I knew what was going on at all times. Christine was awesome also within a months time everything was done. They were so efficient. So …
My experience with New American Funding was excellent due to the professionalism and helpfulness of the the people that helped with my refinance. Kathy Howard was great! She was honest and very detailed as we went through every step of the process. Everything went smoothly and quickly. I highly recommend this company.
Chris Steele surpassed all my expectations. He was extremely patient and informative during the entire process. He made sure I knew what the next steps would be and how long it would take to more through the process. At the start I was …
I wanted to take a moment to express my sincere gratitude to our loan officer, Tania Bravo for our recent refinance home loan approval. …
It was a true pleasure working with Chris Luberger! The level of service was first class with his communication, knowledge, follow ups, attention; he made the process smooth and easy from start to finish. I highly recommend New American Funding!!!
Nick,
Would answer any question, even if it was simple. He was professional and …