I would give zero stars if I could. Impossible to get a hold of anyone over the phone, which is especially crucial when their website literally doesn’t work and their physical offices are closed… Its like they’re not even trying to hide …
I am really surprised reading all the negative comments. Just had my very first experience with them. Jane in customer service was terrific, getting me set up with new account. She was professional, helpful, and courteous/pleasant to talk …
Closed my account in full back December and paid in full. Zero contact from the company for 7 months. Then out of nowhere I get a “final bill” absolutely no one I talked to at the company could tell me anything about what the supposed …
I realize bill was low I had to call to get a correct bill. Then rude customer service representative. No remorse for their negligence. Worst gas company I ever worked with.
I moved in early October, I am also waiting on my “final bill”. They were supposed to call and let me know within an hour to come by and physically shut the gas off. I never received any call but noticed the Oven did not work. Checked the …
I’ve never met people that lack commonsense like these people I moved out of an apartment over a year ago and was getting charged even though I told them to shut it off now they told me I wasn’t responsible for this bill and yet they keep sending me bills never heard from the billing department if I could give them zero stars I would
Literally the most incompetent people work here apparently. When I moved to my last address I was left with a previous balance on my account. I asked to switch it over and they didn’t, ending up with a collection notice. It’s fine it got …
This company is incompetent. I called them for a gas leak and they came out and did nothing but turn my hot water off due to non payment. Now I have no gas or hot water. Make it make sense. At that the gas bill is not even in my name its …
As far as customer service goes over the phone I am happy 😊 BUT I gave ⭐ ⭐ because I CANNOT REGISTER MY ACCOUNT ONLINE. It’s constantly saying that I cannot be validated. I am putting in all of the correct information and I CANNOT …
I would give zero stars if I could. Impossible to get a hold of anyone over the phone, which is especially crucial when their website literally doesn’t work and their physical offices are closed… Its like they’re not even trying to hide …
I am really surprised reading all the negative comments. Just had my very first experience with them. Jane in customer service was terrific, getting me set up with new account. She was professional, helpful, and courteous/pleasant to talk …
Closed my account in full back December and paid in full. Zero contact from the company for 7 months. Then out of nowhere I get a “final bill” absolutely no one I talked to at the company could tell me anything about what the supposed …
I realize bill was low I had to call to get a correct bill. Then rude customer service representative. No remorse for their negligence. Worst gas company I ever worked with.
I moved in early October, I am also waiting on my “final bill”. They were supposed to call and let me know within an hour to come by and physically shut the gas off. I never received any call but noticed the Oven did not work. Checked the …
I’ve never met people that lack commonsense like these people I moved out of an apartment over a year ago and was getting charged even though I told them to shut it off now they told me I wasn’t responsible for this bill and yet they keep sending me bills never heard from the billing department if I could give them zero stars I would
Went there to pay my final gas bill that is no longer in service cause had moved to a place with gas included….
Well I went at 2:45 pm. …
Literally the most incompetent people work here apparently. When I moved to my last address I was left with a previous balance on my account. I asked to switch it over and they didn’t, ending up with a collection notice. It’s fine it got …
This company is incompetent. I called them for a gas leak and they came out and did nothing but turn my hot water off due to non payment. Now I have no gas or hot water. Make it make sense. At that the gas bill is not even in my name its …
As far as customer service goes over the phone I am happy 😊 BUT I gave ⭐ ⭐ because I CANNOT REGISTER MY ACCOUNT ONLINE. It’s constantly saying that I cannot be validated. I am putting in all of the correct information and I CANNOT …